Santander status: access issues and outage reports

Problems in the last 24 hours in Warwick, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Warwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Warwick, England

Latest outage, problems and issue reports in Warwick and nearby locations:

• 
  Diane Davies (@DiDav246) reported 3 minutes ago from Coventry, England

  @santanderuk my grandson saves his hard earned cash with you He paid in 450 to a machine in Coventry a member of staff saw him do this. Error message showed only £235. This was queried following day but they insist machine has verified it Remember Post office fiasco Shoddy work

• 
  Jo (@josephineinnit) reported 35 minutes ago from Solihull, England

  @Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.

• 
  Luke Walker (@Walks_Luke) reported 35 minutes ago from Solihull, England

  @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

• 
  Jo (@josephineinnit) reported 44 minutes ago from Solihull, England

  @santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tyler (@Empty_With_You) reported 5 minutes ago

  @santanderuk For the record, you withholding MY money from me & preventing my bills from being paid isn’t an “inconvenience”. The fact that not a single notification was sent to me, nor is there anything on my account to show there’s a block makes it even worse.

• 
  2SpikyHairedWweFans (@2spikywwefans) reported 7 minutes ago

  @santanderuk he crap bank company! I've messaged on your app over 22 hours ago and no one from your pathetic company has bothered to reply. Is anyone working today ?

• 
  Sarah (@MsSC1986) reported 11 minutes ago

  Dear @santanderuk please fix your mortgage arrears emails. I’ve made a payment plan, so don’t send me an email asking me to either pay in full or call to make an arrangement. It’s not too hard to set the system to check whether I’m sticking to the plan or not.

• 
  Steve Scrase (@StevenScrase) reported 11 minutes ago

  @DrChrisParry @santanderuk I left them over a year ago now and joined NationWide. Santander are a joke and their staff become derogatory even when you point their errors out or even if you need the slightest bit of help.

• 
  Tyler (@Empty_With_You) reported 19 minutes ago

  @santanderuk This is more than frustration. I had ONE text asking me to confirm my details were correct, I went on the app, my details are correct, there was NOTHING to confirm & NO warning that you’d block my account & prevent me from getting MY money.

• 
  Ilikefilmme (@Ilikefilmme) reported 19 minutes ago

  @santanderuk Can you please furnish me with a direct number or email address 4 the vulnerable customer team please as 1 of your staff members insisted on asking my dying mother 2 tell her the last payments she made as a security check even though she was itold thats not possible

• 
  Ash 1974🔴🏐 (@andy_horner) reported 20 minutes ago

  @santanderuk Well I am waiting for a complaint call back that still hasn’t happened and compensation that also hasn’t been addressed. Your service has seriously gone down hill recently. You’ve become an arrogant bank!!

• 
  Stumpysaurus🦖KPSS (@StumpyRabbitt) reported 20 minutes ago

  I'm being asked to provide ID via driving licence or passport and a face scan to GET INTO MY EXISTING BANK ACCOUNT. And I have three days to do it or my access to my own money could be restricted. Anyone else? Why? @santanderuk

• 
  steve calvert (@scalvert2408) reported 21 minutes ago

  @santanderuk your chat facility is terrible. It just send you to a messaging service and then no one replies. You would think trying to get help paying off your balance would be easy but two days later I have had no contact and the app isn’t working

• 
  Greg (@potatoe_greg) reported 21 minutes ago

  @santanderuk why are internal transfers on personal savings to bank accounts not working???