Santander

Is Santander down in Upton, Metropolitan Borough of Wirral, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Upton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Upton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Upton, Metropolitan Borough of Wirral, England 11/25/2025 16:15

November 25: Problems at Santander

Santander is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Live Outage Map Near Upton, Metropolitan Borough of Wirral, England

The most recent Santander outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Mobile App
United KingdomLiverpool Transactions
United KingdomLiverpool Mobile App
United KingdomLiverpool Transfer
United KingdomLiverpool Login
United KingdomLiverpool Withdrawals

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Upton, England

Latest outage, problems and issue reports in Upton and nearby locations:

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Doddsy151 Matt Dodds (@Doddsy151) reported

    @santanderuk holding for hours about a mortgage redemption but can't get through please help

  • S44235689 Niall S (@S44235689) reported

    Dear @santanderuk trying to change my address online. New address is 140years old but you cannot find it. Chat - not working Phones - closed Printable form - no printer. This after freezing my account a couple of weeks ago.

  • naydottboggno n (@naydottboggno) reported

    @santanderuk are there problems with setting up standing orders today?

  • FishfingerMe Fishfinger Creative Agency (@FishfingerMe) reported

    @HenryPryor @sharivahl So the PIN data was not compromised in any way. This sort of crime can be stopped by having a SIM pin, which blocks the criminals from obtaining any OTP. The problem is that @santanderuk have an appalling threshold for security.

  • duncanbudd Duncan ダンカン (@duncanbudd) reported

    @santanderuk trying to send you a phishing email I received but it bounced with an error about a poor MTA reputation. Looks as though you have blacklisted my IP address 🤷

  • ClaireJBradford Claire Bradford 💙 (@ClaireJBradford) reported

    @1CathyMcKeown @santanderuk I read today that the lady has received an apology from Santander and they will cover the loss plus £750 compensation. It makes me wonder though what would have happened if it was someone that didn't access Twitter or have media connections.

  • Emma509 Emma Birrell (@Emma509) reported

    @santanderukhelp @santanderuk - my son is penalised as an existing customer and unable to switch this online to a student account. As a non-customer he could apply on line. No in-branch appointments for 3 weeks - after his loan payment is due. Poor service.

  • ianjamesdavies Ian Davies (@ianjamesdavies) reported

    Hello again @santanderuk. After spending more than an hour on hold last week I was provided some details to pay into a mortgage account that don’t work with bacs transfers. Do I need to repeat the whole process again, or can someone get in touch with me to correct the error?

  • FishfingerMe Fishfinger Creative Agency (@FishfingerMe) reported

    @HenryPryor @sharivahl So the PIN data was not compromised in any way. This sort of crime can be stopped by having a SIM pin, which blocks the criminals from obtaining any OTP. The problem is that @santanderuk have an appalling threshold for security.

  • emilie_fielding EmilieFielding (@emilie_fielding) reported

    @bancosantander @santanderuk going into a branch today and I couldn’t help but feel sorry for the staff working for you. You’re cutting the staff working for you and stressing everyone who works for you and visits the branches out. It’s horrible!! #santander