Santander

Is Santander down in Upton, Metropolitan Borough of Wirral, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Upton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Upton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Upton, Metropolitan Borough of Wirral, England 04/01/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Website (27%)

    Website (27%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Upton, England

Latest outage, problems and issue reports in Upton and nearby locations:

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • StephenNorth3 S N (@StephenNorth3) reported

    @santanderukhelp @TheFCA @santanderuk I used a complete different computer, an iMac. No good. I tried, as the website suggested, to change the logon details twice. I have no idea if the logon change was successful because there’s no confirmation! Issue is NOT with our computers - the problem is your website design.

  • Traceygifford4 Tracey gifford (@Traceygifford4) reported

    @JackamoRoad @santanderuk Absolutely disgusting service

  • criquaer Colin-Roy Hunter (@criquaer) reported

    @santanderukhelp @santanderuk @santanderukhelp I have now gone through the chat function for the THIRD time on your website. This time I took lots of screenshots. The options do NOT cover undelivered cards, I have no idea what the card # for the undelivered card is/was, but asked to confirm. DIRE

  • TimHoll38222220 Tim Holland (@TimHoll38222220) reported

    @santanderuk Is the mobile banking down? App doesn’t load since a week now.

  • JackamoRoad Diamond Joe (@JackamoRoad) reported

    @santanderuk management couldn’t organise a🚽up in a brewery. Business account frozen without notice &then they insinuate they have lost my personal information they falsely demanded. Information Commissioners Office here I come 20yrs a Customer &treated like💩 #SantanderAreAJoke

  • amelialetitia1 amelia (@amelialetitia1) reported

    @santanderuk I have been waiting (and still waiting) on your customer service helpline for over 2 hours. I am a victim of a scam! this is disgusting service!

  • Paul_D_Denman 'P-Diddly' (Paul) (@Paul_D_Denman) reported

    @Progradar @krae_on @santanderuk +1 for Clear Score It has helped me turn my finances around over recent years. They make their money through any accounts you open by clicking-through their site. Your actual report is free, no catches. (I don't work for them btw ;)

  • maxbluenose Maxine Hussey (@maxbluenose) reported

    @santanderuk thank you for blocking me access to my own account for 3 days!! For having the cheek to request a transfer of some of my money to another bank’s fixed saver I’m still waiting for you to get back to me 😡😡

  • thepipster64 Cormery (@thepipster64) reported

    @santanderuk You'll need a lot longer than a moment - the fastest time my many calls over the last 8 months have been answered was 25 minutes! I have been cut off almost every time your advisers have tried to transfer my calls. All this adds to the stress of trying to deal with the issue.

  • jameseonline 🤔J🤷 (@jameseonline) reported

    Hey .@santanderukhelp I got an email today from .@santanderuk saying I can open a 2.50% Regular Esaver, thing is your site states its 2.75%, might want to get your marketing sorted ;-)