Is Santander down in Upton, Metropolitan Borough of Wirral, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Upton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Upton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Santander
Santander is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (13%)
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Website (12%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Upton, England
Latest outage, problems and issue reports in Upton and nearby locations:
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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rosemarycarmen
(@rosemarycarmen2) reported
@MorganBroadcast What an awful thing to happen! @santanderuk and @VirginActiveUK really needs to sort out all of this..you should not be out of pocket! I hope things work out and it’s all sorted for you.
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NE16 REGION
(@RegionNe16) reported
@santanderuk @monzo - Fees incurred due to this issue still not being resolved.
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Martin Moore - aka Dad's Taxi Service
(@mcm_home) reported
@MorganBroadcast What!!! The @santanderuk banking app provides access to the PIN code. What a bloody stupid thing to do. I'd get rid of Santander ASAP.
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Faye Emery #FBPE #feminist 🔶
(@Fayeemery1) reported
@MorganBroadcast This is awful. We bank with @santanderuk and recently we have had 2 occasions where they have not authorised an online banking transaction and frustratingly locked our accounts, without checks/calls. It sounds very haphazard rather than a systematic approach. 🤞 it gets sorted.
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Tom Pickersgill
(@pickersgill_tom) reported
@MorganBroadcast Hi Morgan, I'm so sorry this has happened. I've been thinking though, one thing not mentioned is how they physically gained access to your belongings in the locker. Was it forced? Either way this feels like an inside job. @santanderuk security has an obvious loophole which a..1/2
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Jack Lane
(@JackLan33772356) reported
@Londonlintin @bancosantander @santanderuk Good for you. Integrity.. Maybe you would like to ask them. How's it ok to take away a single mum home of 16 years. Business was closed in lockdown and the chancellor decided she only had 18 months books so no help. What could she do?? Sorry to jump on your thread. So cross
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Richard Johnston
(@whufcne) reported
Blimey @santanderuk @santanderukhelp why when it takes 3 hours + to eventually manage to report clear fraudulent account activity do you make the customer feel it’s they who are at fault ? Then to make matters worse we have to feel pleased it’s being investigated refund ? Maybe.
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Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
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John Mellon
(@dunkeldjack) reported
@MorganBroadcast Not as bad as yours but I had a horrific experience with @santanderuk about 10 years ago. Escalated all the way up to CEO level but their only interest was defending themselves and blaming the customer. Closed every account with them & will never use again.
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Dean jones
(@Peterkay2k11) reported
@MorganBroadcast I've never had an issue with @santanderuk they have been great. I had issues with the co op Bank they tried to tell me that I'd brought a TV from Argos because it was verified by my pin but I'd been to the atm at my local co op branch and it took my card