Santander status: access issues and outage reports

Problems in the last 24 hours in Upton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Upton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Upton, England

Latest outage, problems and issue reports in Upton and nearby locations:

• 
  Long-E (@LongTingz_L17) reported 4 minutes ago from Liverpool, England

  @santanderuk having huge technical difficulties, your website keeps kicking me out

• 
  Mike Kivi 🟨🟥 (@mikekivi) reported 44 minutes ago from Liverpool, England

  @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

• 
  Jo Boyd (@JoBoyd71656844) reported 49 minutes ago from Liverpool, England

  @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom King (@silentshark) reported 2 minutes ago

  @santanderuk any chance you could answer your phone? Appaling service

• 
  Oasis (@Oasisrvti) reported 4 minutes ago

  Imagine not being able to get your medication for your disability because @santanderuk decided to block your bank 6 days ago regardless of having the documents they asked for same day. Lazy scamming disgusting company

• 
  Elizabeth Tillyer (@ElizabethT34440) reported 4 minutes ago

  @santanderuk So, Dad opened his account 8th June (Shipley) 1-3pm. but the clerk failed to enter Dads address correctly. After weeks of frustration and no sight of the money, I'm disgusted this clerk bragged about 'have been doing this all week' Today the error was rectified.

• 
  Geronimog (@geronimo2497) reported 4 minutes ago

  @David90shaw This is already happening if you use mobile banking apps, with the threat of restricted access to said app if you don't comply and upload photo id, thus forcing you into branches that are closing on a daily basis @santanderuk the latest do this.

• 
  Pughy (@Pughy29) reported 6 minutes ago

  @dazzgedd73 @santanderuk We've been with them since the Abbey National days too and unfortunately I have to agree with the poor service. Currently trying to move an ISA which should be easy. Customer service has been dreadful

• 
  Sorare Rhino (@FifaThing) reported 7 minutes ago

  @santanderuk This bot reply to save face doesn't help anyone

• 
  On The Write (@On_The_Write) reported 7 minutes ago

  @DrChrisParry @santanderuk Their customer service is woeful, always has been

• 
  Sorare Rhino (@FifaThing) reported 9 minutes ago

  Update day 7 @santanderuk have proved they are a joke of a bank and allowed a company @AirFranceUK @airfrance to take money out of my account for a service (flights)not provide any flights or confirmation regarding flights but because its not the banks money they are ok with it

• 
  Pasteur Eyes #UTA 🟥 (@broncoskolar) reported 11 minutes ago

  Disappointed @santanderuk that you moved my local Canary Wharf branch without telling me. Not good customer service.

• 
  Sarah Louise Macrae (@goode86) reported 14 minutes ago

  @santanderuk I will hopefully not be going back for a long time - reason why bank stores are on the decline when you don’t receive any customer service in store people won’t use them