Santander

Is Santander down in Upton, Metropolitan Borough of Wirral, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Upton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Upton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Upton, Metropolitan Borough of Wirral, England 11/19/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Upton, England

Latest outage, problems and issue reports in Upton and nearby locations:

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • krae_on Kieran Rae (@krae_on) reported

    @LeeaaronH @santanderuk Cheers, ClearScore definitely seeming the recommended site. Not feel dodgy handing over banking info though? I remember looking a while back and just noped out of the required info 😶

  • lizalraczi Liz Raczi (@lizalraczi) reported

    @santanderuk is the mobile banking app currently down? I am unable to connect.

  • KBCara KBCara 💙 (@KBCara) reported

    @santanderuk impossible to get through, on hold forever, and constantly redirected to online ... then you quit the queue, go online and it tells you that you can only do action by calling! ridiculous.

  • mas90 Malcolm (@mas90) reported

    @santanderukhelp @santanderuk Hi, is this letter that I've received genuine? The phone number shown is listed as suspicious on the 'who called me' website. To be clear, I have not applied for a credit card. Thanks.

  • RickyWilkhu Ricky Wilkhu (@RickyWilkhu) reported

    @santanderuk You've restricted access to my UK account. I live abroad and have spent over 150 pounds trying to call the correct department, which just puts me on hold for 45 minutes. I'm extremely frustrated at the poor quality service and customer care. Can someone call me back

  • thinkindecimals Edith Solenne Monk (@thinkindecimals) reported

    @santanderuk baffling call with your customer services, I’m trying to be able to see my mortgage, and bank accounts on the same online banking/Santander app… And apparently that is not possible?!

  • brokenviolin83 Tom (@brokenviolin83) reported

    Appalling and poor service @santanderuk @santanderukhelp

  • Iaogrady16 Ian O (@Iaogrady16) reported

    @santanderuk Tried calling customer services and got nowhere. I need to speak to your Insolvency department in regards to a common debtor. Any help?

  • Ceo2Ard CEO2ARD (@Ceo2Ard) reported

    Just had to get @santanderuk to block @envato a company that you can subscribe for for seven days free but then they will still charge you even though you unsubscribe within the seven day trial!

  • meano10 Ben (@meano10) reported

    @santanderuk bit worrying when you call up because you need help and some **** is looking at and discussion someone elses account instead of yours ain't it 😳