Santander status: access issues and outage reports

Problems in the last 24 hours in Upton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Upton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Upton, England

Latest outage, problems and issue reports in Upton and nearby locations:

• 
  Mike Kivi 🟨🟥 (@mikekivi) reported 30 minutes ago from Liverpool, England

  @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

• 
  Long-E (@LongTingz_L17) reported 46 minutes ago from Liverpool, England

  @santanderuk having huge technical difficulties, your website keeps kicking me out

• 
  Jo Boyd (@JoBoyd71656844) reported 51 minutes ago from Liverpool, England

  @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim B. (@The_Swell_Shark) reported 2 minutes ago

  @santanderuk Thanks for responding, but I've already used that tool. The issue itself is with capturing the photo of the cheque. No matter what angle, light or background, your app won't complete the process. Awful. Just awful. 👍

• 
  Jools Parker (@joolsparker) reported 3 minutes ago

  Appalling service at @santanderuk in #Oxford Ridiculous and unclear ‘queuing’ system for the counters. Left waiting despite there being no other customers.

• 
  Jordz🇯🇲🇬🇧 (@jmanellis) reported 3 minutes ago

  @santanderuk @santanderukhelp how can my bank accounts just disappear on the app and website like that? I was told it wasnt set up which msked no because It was perfectly fine this morning and now suddenly nothing works I can’t access my bank accounts anymore

• 
  Citizen_SJ (@PatriotHoplite) reported 5 minutes ago

  Wonder why it so difficult / impossible to get hold of anyone at @santanderuk to help? are they in financial trouble? have they shutdown their customer service? @TheFCA @bankofengland

• 
  Eamon O'Donoghue (@Eamon_) reported 6 minutes ago

  @santanderuk This is not olden time with typewriters or carrier pigeons. We are on week 3 now, I'm still getting letters chasing me for payment and you still haven't sorted it. That is quite unacceptable and my little business has lost money as well as hindering ability to access credit.

• 
  Baljeet Mahey (@F123SHY) reported 8 minutes ago

  @santanderuk ...... Didn't even told why is that behaviour. Now received PIN. What IS GOING ON... ???? CAN YOU PLEASE HELP!!

• 
  Velvet Twenty (@velvettwenty) reported 8 minutes ago

  @santanderuk @bancosantander Absolutely shocking business banking service! A backlog in the back office is NOT an acceptable excuse to block a payment and all online banking. And a simple response “we don’t know how it will take…..”

• 
  Liv ✨ (@OliviaD150) reported 11 minutes ago

  @MartinSLewis how do we follow up after emailing re miss-sold car finance issue. No response from company @santanderuk using your template 😢

• 
  Baljeet Mahey (@F123SHY) reported 13 minutes ago

  @santanderuk I tried on this but same answer... sorry, can't help!!!!!

• 
  Daffa Daffer (@Daffa_Daffer) reported 14 minutes ago

  @santanderuk 45 minutes wait - so far - on your fraud line. Employ some staff will you. This is an abysmal level of 'service'.