Santander

Is Santander down in Upton, Metropolitan Borough of Wirral, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Upton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Upton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Upton, Metropolitan Borough of Wirral, England 03/03/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Upton, England

Latest outage, problems and issue reports in Upton and nearby locations:

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Tedsmomma Susanne Humphreys 🌸 (@Tedsmomma) reported

    @santanderuk Hi, is there any reason I can’t access my account via the app? No updates required. Logged on online to be told to go to app to verify??? Very frustrating.

  • lynjobaggins Lynda Jones (@lynjobaggins) reported

    Woke up feeling helpless re #Ukraine situation,in my younger yrs I'd have travelled overland to Poland to help in someway So thru my bank @santanderuk gave donation which they match Been told better than donating clothes,so donated those to local charity shop

  • NoWitAtAll Ian M (@NoWitAtAll) reported

    @santanderuk struggling to pay for an item online (card declined) now struggling to speak to customer service, I keep getting cut off!

  • jerich0makelele vit (@jerich0makelele) reported

    Having one server on the till in a branch in the city, @santanderuk disgraceful customer service.

  • mickeylove24 Mike Lowe (@mickeylove24) reported

    @santanderukhelp No one has been in touch. It’s been five months. My credit score is now in the poor band. My credit card companies might take them away. @santanderuk clearly don’t care about this and the impact terrible service has on people

  • RayShmn Ray (@RayShmn) reported

    @santanderuk been holding on for over 40mins waiting for Santander to answer the Credit Card line for existing customers. Disgraceful service…….Still no answer

  • AnthonyLochiel Septuagenarian49 (@AnthonyLochiel) reported

    @santanderuk Yeah, less and less cashback to such an extent that it's almost down to nothing

  • sclip3 Sharon Ickeringill (@sclip3) reported

    @santanderuk @santanderukhelp Called 3 times now and been on hold 35 mins and cut off, No human webchat or email contact. Why is it so impossible to get help with being able to use my bank card. @antanddec don’t mention that in the adverts 🤬😤

  • Bilbob90596154 Bilbob (@Bilbob90596154) reported

    @santanderuk What is going on? Everyones Card is Declining everywhere in shops, Nobody working in Customer Service, currently on hold for an hour trying to speak to someone, my card is suspended, absolute joke. I will definitely change banks after this, embarrassing.

  • Alijaney Ali W (@Alijaney) reported

    Oh dear @santanderuk , I’ve always said I’m happy with your service when many others moaned but not today. You clearly don’t want to help me by phone as wait time crazy and your robot on chat doesn’t understand my question. All I need is to get my new card!