Santander

Is Santander down in Upton, Metropolitan Borough of Wirral, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Upton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Upton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Upton, Metropolitan Borough of Wirral, England 03/05/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (13%)

    Website (13%)

  3. Transactions (11%)

    Transactions (11%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Upton, England

Latest outage, problems and issue reports in Upton and nearby locations:

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JostevoJo Jo Stevenson (@JostevoJo) reported

    @santanderuk As a Santander customer, I loathe these ridiculous, unfunny ads. I'd like my money spent on something else - like lower bank charges.

  • bobslott Bob Slott🖤 (@bobslott) reported

    Dear @santanderuk Any chance your investigators can hurry up and contact me so as my account can be unfrozen after a text message sent to me from your service had a dodgy link in it

  • maxiejane ✿.*☆.Maxiejane.☆*.✿ (@maxiejane) reported

    4 hours on the line yesterday. 2 hours and counting today. Is this what they call customer service @santanderuk #customerservice #worstcustomerserviceever

  • Nickdoesstandup Nick Jones (@Nickdoesstandup) reported

    @santanderuk Cant pay for anything online AGAIN. Rung customer services numerous times, on hold for half an hour every time and still no reply. Sbocking service!

  • JoFrancoWheeler Jo Franco-Wheeler (@JoFrancoWheeler) reported

    @santanderuk your service is SHOCKING. I have been trying to speak to you since Friday and cannot get through. I have now been on hold for 40 minutes for the third time this week. Hire more staff!

  • maxiejane ✿.*☆.Maxiejane.☆*.✿ (@maxiejane) reported

    @santanderukhelp Apparently sending photo id is not sufficient and I have to attend in person. I am disgusted with the customer service @santanderuk provides. I have been with you for 35 years and this is how one gets treated!!!

  • anniwarner anni garrod-bell (@anniwarner) reported

    @santanderuk Do you realise how ill you are making me? Another 2 hours on the phone was told I could close my account and now another block put on it! How on earth do you keep going absolutely disgusting treatment

  • NelsonSteve07 Nelse Steve (@NelsonSteve07) reported

    @santanderuk It's probably gone up and down several times since in the time it takes your customer service reps to answer the phone......

  • cangarooscoach Tony Fagelman (@cangarooscoach) reported

    @santanderuk really disappointed in your customer services. Yesterday i called the bank and it just rang for 20 minutes with no answer. Today i tried again and waited 30 minutes. I appreciate that every business is Covid affected, but those wait times are unacceptable

  • DiteConor Conor Dite (@DiteConor) reported

    @santanderukhelp @santanderuk I'm struggling to get the app to work, keeps crashing when I open it. I'm on a Samsung s21 ultra on the latest update, other banking apps are working fine, but no luck with yours, anything I'm missing, or anyone else having this problem.