Santander status: access issues and outage reports

Problems in the last 24 hours in Tredegar, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tredegar, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Live Outage Map Near Tredegar, Wales

The most recent Santander outage reports came from the following cities: Cwmbran.

City	Problem Type	Report Time
Cwmbran	Website	25 days ago
Pontypridd	Mobile App	11 months ago
Tonypandy	Mobile App	2 years ago
Merthyr Tydfil	Mobile App	2 years ago
Porth	Transactions	2 years ago
Abertillery	Transfer	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Tredegar, Wales

Latest outage, problems and issue reports in Tredegar and nearby locations:

• 
  Mike Powell, an ideology hater. (@CllrMikePowell) reported 53 minutes ago from Pontypridd, Wales

  .@santanderuk your online business banking system isn't working and your business phone-in is "busy"! Are you having problems today as I can't access my account.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  paul (@paul96403038) reported 3 minutes ago

  I was told yesterday that it takes upto three working days for someone to get back to you from @santanderuk regards a complaint on my account caused by a member of staff making a mistake. What great service

• 
  Deborah Carlisle (@debbieharry2017) reported 3 minutes ago

  @santanderuk why isn’t my app accepting my login code ?

• 
  jane.🌙👻🦇 (@poptarts_xx) reported 4 minutes ago

  The @santanderuk app is so terrible. Can't even pay off my credit card on it, have to log in to online banking. Literally the most useless app ever.

• 
  Jackie (@jackieleitch) reported 6 minutes ago

  @santanderuk just spent an incredibly painful 30 mins on chat trying to get answer to simple question- how to set up SO to pay off cc. Seems a tricky question as I just have error my end. Why can’t it be done on the app

• 
  Sam (@Sam28761592) reported 6 minutes ago

  @santanderuk complaints department is a joke no help at all just calling digital team a liar and not assisting no duty or care or due diligence at all #avoid #nosupport

• 
  JulieClaire (@JulieCl76794509) reported 7 minutes ago

  @santanderuk awful bereavement facilities. Mil passed in November. We were promised some savings but been passed about. Not told we needed to send certain ID, filled in paperwork and only came to light when we chased yet again. Its hard enough as it is!

• 
  RSW (@rosiwo1) reported 10 minutes ago

  @santanderuk OTP for every fckn payment to existing payees, wtf is this fresh new hell?

• 
  N.Elle (@NettaSarder) reported 11 minutes ago

  @santanderuk so disappointed that during a period of crisis the only support you can give a loyal customer of 10+ years is to put them in to debt. Please do better.

• 
  Richard Truscott (@rtruscott) reported 12 minutes ago

  @santanderuk why is it impossible to report a lost or stolen credit/debit card when you’re abroad & not using your uk mobile phone number so can’t receive code to log onto online banking?

• 
  Mathew Woodgate (@MathewWoodgate) reported 16 minutes ago

  @santanderuk Well I am not happy. 2K of my money is lost in your system somewhere from an ISA that expired. I went to branch who said call up... they can't tell me more than 'it's a closed account! The Branch manager cannot access what she needed to on the computer. NOT happy.