Santander status: access issues and outage reports

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  andy (@andy_the_chef) reported 6 minutes ago from Abertridwr, Wales

  @Moffy66 @santanderuk Problem is I haven't lived here for six years

• 
  Mike Powell, an ideology hater. (@CllrMikePowell) reported 7 minutes ago from Pontypridd, Wales

  .@santanderuk your online business banking system isn't working and your business phone-in is "busy"! Are you having problems today as I can't access my account.

• 
  andy (@andy_the_chef) reported 37 minutes ago from Abertridwr, Wales

  @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  One under par (@Oneunderpar3) reported 3 minutes ago

  @santanderuk how long am I supposed to wait online chat to speak to a real person to explain a security issue?

• 
  Gray Schofield (@gray_schofield) reported 12 minutes ago

  @santanderuk I opened a cash Isa on 29th April with the plan to transfer an Isa into your account. I was told I'd get a two letters for my log in details in 7 days which I still haven't received. I was told I would get a £200 evoucher for doing this. Now you've ended this offer

• 
  Nick (@petch_nic) reported 15 minutes ago

  @santanderuk Why is your chat service not transferring me to a human agent? What is the problem

• 
  shaun Murray (@shaunpmurray49) reported 17 minutes ago

  @hnjsamuels @santanderuk Banks are a pile of **** never open when normal people work

• 
  @roadworksauditoruk (@roadworkauditor) reported 20 minutes ago

  @santanderuk As you can imagine having her stuff stolen in the first place was very distressing then to be let down by her own bank was the final straw !

• 
  Maks (@omgitsmaks) reported 21 minutes ago

  Dear @santanderuk - are your phone support people asleep?

• 
  clayton king (@king_clayton) reported 22 minutes ago

  @santanderuk All I want is my personal id - to try and log in - can’t use it if I cannot log in. Your chat id diabolical and feels like youve gone cheap on development where it foesnt understand basic info

• 
  Alison Beswick (@alison_beswick1) reported 23 minutes ago

  @MartinKnight_ I was debanked during covid along with 500,000 others, I don’t have id to open another bank account, I can’t pay for a new id because I don’t have a bank account. My life has been turned upside down by some guttersnipe that didn’t even bother to give me a reason @santanderuk

• 
  Pasteur Eyes #UTA 🟥 (@broncoskolar) reported 31 minutes ago

  Disappointed @santanderuk that you moved my local Canary Wharf branch without telling me. Not good customer service.

• 
  rhoda roberts (@adhorstrebor) reported 36 minutes ago

  @sharrond62 I just had to tussle with @santanderuk when my 74 year cousin had huge problems downloading their app. After hours and hours of trying and battling AI for him, he was told to go to branch (50mile roundtrip)😬eventually got £200 compensation but I still had to take him 🤬🤬🤬