Santander status: access issues and outage reports

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  Mike Powell, an ideology hater. (@CllrMikePowell) reported 33 minutes ago from Pontypridd, Wales

  .@santanderuk your online business banking system isn't working and your business phone-in is "busy"! Are you having problems today as I can't access my account.

• 
  andy (@andy_the_chef) reported 38 minutes ago from Abertridwr, Wales

  @Moffy66 @santanderuk Problem is I haven't lived here for six years

• 
  andy (@andy_the_chef) reported 41 minutes ago from Abertridwr, Wales

  @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aaron (@AaronParekh) reported 6 minutes ago

  Just how shocking is @santanderuk customer service in the consumer finance complaints team! So many promises but nothing ever materialises...next stop the financial ombudsman! Good luck @TSB

• 
  Alphabet Soup (@Alph4betSoup) reported 7 minutes ago

  @sailingbikeruk @santanderuk Ofc, KYC = 'Know Your Client' - its a form of checks that that those handling funds (banks, exchanges, legal sector, estate agents etc) are supposed to undertake in order to provide the service legitimately. Most commonly to prove identity, but also to provide legitimacy of funds

• 
  audreygallagher (@audreygallagher) reported 10 minutes ago

  @santanderuk @TSB Met another elderly men with his son outside who drove over 20miles to get a statement they needed.. I recommended they phone they said they had tried but no one could understand them.. This is awful for the most vulnerable

• 
  Oasis (@Oasisrvti) reported 12 minutes ago

  Another day of @santanderuk sitting on their arse doing **** all

• 
  orwellvalley (@orwellvalley) reported 13 minutes ago

  @santanderuk between @eBay_UK draconian account verification nonsense, which you of course don't work properly with and @klarna knocking back perfectly good cards you issued you've made a complete nonsense of trying to buy anything online. Do you even sit down and test it works?

• 
  JanKrynicky (@JanKrynicky) reported 16 minutes ago

  @santanderuk How about a scumtracker? A bank that refuses its customer to withdraw money for a bike deserves to be marked as scum.

• 
  James Hassett (@JamesHassett1) reported 22 minutes ago

  @santanderuk Thanks. Can the people from customer operations not arrange calls? That’s what I was told by three of them.

• 
  Oasis (@Oasisrvti) reported 23 minutes ago

  @santanderuk customer comes first so it’s always right not at this company. They’ll just take your money and block your bank and do nothing about it for a week so if you’re thinking about opening the account for convenience, please don’t because all it’s gonna do is cause agro

• 
  Soup Dragon (@SoupySoupySue) reported 27 minutes ago

  @santanderuk @TSB Is Santander down at the moment? I can't log on to online banking and my card won't work on the chip or with the pin. Either in a shop or at a cash machine.

• 
  Kris (@lookitskris) reported 29 minutes ago

  @santanderuk tried all of the above, this has been a recurring problem for months now