Is Santander down in Pontypridd, Rhondda Cynon Taf, Wales?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Website (38%)
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Mobile App (33%)
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Login (21%)
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Transactions (4%)
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Transfer (4%)
Community Discussion
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Santander Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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andy
(@andy_the_chef) reported
from
Abertridwr, Wales
@Moffy66 @santanderuk Problem is I haven't lived here for six years
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andy
(@andy_the_chef) reported
from
Abertridwr, Wales
@santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.
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Mike Powell, an ideology hater.
(@CllrMikePowell) reported
from
Pontypridd, Wales
.@santanderuk your online business banking system isn't working and your business phone-in is "busy"! Are you having problems today as I can't access my account.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Vickery
(@philvickerytv) reported
Have to say absolute shocking customer service! … 3 days nearly 3 hours .. 6 mile round trip to clear a problem .. @santanderuk @santanderukhelp
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Mark Reynolds Fitness
(@markreynoldsfit) reported
@santanderuk I have been charged interest on my credit card wrongly. I have been kept on hold for over 90 minutes. Please help!
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ManEatingFish
(@manEatingFish) reported
@santanderuk Appalling customer service in branch. Trying to set up a deputyship account so my disabled daughter can have access to her Child ISA and told no appointments available until September
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Kevin Robinson
(@westborokevin) reported
@santanderuk online banking via my phone app has not been working all day due to 'technical issues '. Can you provide update on what's causing the problem please?
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Keziah Frost
(@KeziahFrost1) reported
@santanderuk 2 missed calls from a technical support number 0845 600 4388 but when i ring back i get told to phone another number as this is no longer used yet still can't get through. Can someone assist please???
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Mark Burlison
(@TheBurlison) reported
The @santanderuk address change function is awful! I can't just put in my new post code, I have to try and correctly guess which bit of my new address they think goes in unmarked mandatory fields. I have failed. @HLInvest was on the other hand entirely straightforward, thanks!
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Russell McKernan
(@RussMcKernan) reported
@santanderuk I have been unable to transfer money from my Santander Choice account for TWO days! When will you fix this! It is now urgent.
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Siân
(@SDavi4226) reported
45 mins and still waiting @santanderuk! If I could go onto the website, I would but I have to speak to someone as per your letter! 😳
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Timmo
(@Timmo181076) reported
@santanderuk shocking call centre assistance ! Suspicious activity, need reporting to block any payments and no answer, despite trying to call for bloody ages !
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Graham Kellen
(@gkellen) reported
@santanderuk my wife and I have been taking turns listening to the same track whilst on hold for 5hours. You blocked our app and web access for making a payment even though I approved it via phone call, no access to anything, now after the latest 1:30 minutes waiting you close …