Is Santander down in Pontypridd, Rhondda Cynon Taf, Wales?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (32%)
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Website (28%)
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Login (18%)
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Transactions (16%)
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Transfer (4%)
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Withdrawals (2%)
Community Discussion
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Santander Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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andy
(@andy_the_chef) reported
from
Abertridwr, Wales
@santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.
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andy
(@andy_the_chef) reported
from
Abertridwr, Wales
@Moffy66 @santanderuk Problem is I haven't lived here for six years
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Chris WashingtonSare
(@CWashingtonSare) reported
So @santanderuk has hit the ground running trying to win the worst customer service award for 2022. On hold for over an hour and 10 mins and no indication of the wait times. @santanderukhelp
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D A V I D D A V I D (he/him)
(@topvillafan) reported
Customer service helplines havent improved in 2022, 35 minutes on hold so far - I do have opther things to do. Employ more staff please. Todays its @santanderuk 😠 tomorow some other company, they dont care.
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Jess Palmer-Waymark
(@unicornmadmumma) reported
@santanderuk you make no sense!! Try to sort an overdraft, website says can only do in multiples of £50, even £50 isn’t available online! Someone sort this!
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Tess Summers 🇬🇧🇮🇪
(@tesssummers98) reported
@robert32500998 @santanderuk Someone else posted about similar problems the other day. Maybe you should transfer the whole lot to another bank. Who do these people think they are? It's your money
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Mouse Muncher
(@CorpseMuncher) reported
@santanderuk Thanks you blocked my account, didn't contact me to say you were doing so, and now your customer services are closed for the bank holiday weekend and I can't access my money. Shoddy service
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kevin martin
(@seatedskydiver) reported
from
Leeds, England
@santanderuk @santanderukhelp very poor customer service still on hold after 27 mins STILL HOLDING…
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Sara Mather
(@Saramaf) reported
@santanderukhelp Been on hold over an hour and no response any advice on your wait times? This is shocking service @santanderuk @santanderukhelp
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✨Ayesha Shaheen✨
(@felixfeliswitch) reported
@santanderuk I can’t get into my online or mobile banking. The pages won’t even load to let me log in. What’s happening??
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ToonTone100
(@Toontone100) reported
@santanderuk You HAVE to be better than that ! The responses just received during a phone call regarding a failed transaction (at your end !) …. Put your customer setvices right man ! 🙄
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bryan joyce
(@Bryan_1973) reported
@santanderuk 2 hours on the phone (and counting) to get a payment cancelled to a vendor that failed to deliver. Also tried using your form….but that wont accept the format of the emails I have. Why,are you making this so difficult? Time to find another provider! Terrible