Santander

Is Santander down in Pontypridd, Rhondda Cynon Taf, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 03/24/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

  • CllrMikePowell Mike Powell, an ideology hater. (@CllrMikePowell) reported from Pontypridd, Wales

    .@santanderuk your online business banking system isn't working and your business phone-in is "busy"! Are you having problems today as I can't access my account.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • marylavenderone mary lavender (@marylavenderone) reported

    @BizMasterP @santanderuk Same thing happened to me few weeks back someone on here recommend @vaezil he help me recover my locked account In 30mins. His an expert.

  • najmab Najma (@najmab) reported

    @santanderuk erm is anyone actually there? Another 3hrs of hold today trying to get my account access reinstated….

  • BizMasterP Stephen Price (@BizMasterP) reported

    @santanderuk I’m locked out of my account online and the app and have been on hold for over 30 mins for which is a $60 phone-call for me. You have a chat bot that is zero help. I need someone to contact me immediately.

  • ellie_may15 elaine murphy (@ellie_may15) reported

    @santanderuk your customer service is so bad .. 6 working days still no call back from mortgage dept .. disgraceful behaviour.. but when profit is the only thing u are interested in what do we expect ..disgusting company not interested in customers who make this profit for them

  • PAULMONK MONK (@PAULMONK) reported

    @MartinSLewis @MoneySavingExp looks like @santanderuk have bottled it and the £40 Amazon voucher mentioned in your newsletter has been pulled early. Make sure your website stops sending them trade! #moneysavingexpert

  • janeonhate Jane Silverman (@janeonhate) reported

    @santanderuk someone applied for a credit card in my name #fraud How do I contact you to cancel this? Your customer service number insists on me having a card number before I can get to a human.

  • catheri36274546 catherine (@catheri36274546) reported

    @santanderuk Mine haven't been restored, please can someone help me.

  • ellie_may15 elaine murphy (@ellie_may15) reported

    @santanderuk how nice you have a new CEO… do u think he wud be interested in a customer waiting 6 working days for a call back from the mortgage dept?u say u want to help people.. absolute rubbish.. u want profit and that’s all u r interested in.. disgusting behaviour from S’der

  • anniwarner anni garrod-bell (@anniwarner) reported

    @santanderuk Why do you lie to your customers and upset them you've got no decent customer service I'm appalled at my treatment

  • baggiesmach David Machin (@baggiesmach) reported

    @santanderuk my app isn't working I can't revieve or make payments/transfers