Santander

Is Santander down in Pontypridd, Rhondda Cynon Taf, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 03/12/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Santander Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • BrianCol2021 Brian (@BrianCol2021) reported

    @santanderuk is the mobile app down? My family and I cannot get it to load on our phones

  • shaunhinds Shaun Hinds (@shaunhinds) reported

    Todays customer service award goes to @santanderuk @santanderukhelp 30 minutes to get through and then get cut off. I remember when call centres were useful, now it seems every large company is incapable of running them.

  • DonnaBarnham1 Donna Barnham (@DonnaBarnham1) reported

    @santanderuk your staff in the Sutton branch really need training when dealing with a bereavement! We have had an awful experience when trying to close my nieces account this morning! She was 22 and the service was appalling!

  • Mjayjcresswell Michael Jay cresswell (@Mjayjcresswell) reported

    @santanderuk your online telephone service is absolutly unforgivable.. you have cancelled a £13,800 cheque and given me no explanation, or a customer service person to speak to, blaming covid.. really

  • CustardKaty Katy Luboff (@CustardKaty) reported

    @santanderuk #complaint #seconderror complained last week about not receiving mortgage offer to sign . Was promised resend still not done . No response to Twitter email complaint either . Terrible service

  • garethmills_ gareth mills (@garethmills_) reported

    @santanderuk HELP! I’ve been on hold to CHAPS team for 48 minutes and I’m supposed to be buying a house. Is there an error? Please help.

  • twitdwood David Woodley (@twitdwood) reported

    @Mick37465527 They are pathetic! Yet @santanderuk pay them to do their adverts! WITH MY MONEY! OUR SANTANDER BONDS HAVE JUST GONE DOWN 5%.

  • EmilyMa99426714 Sunshine (@EmilyMa99426714) reported

    @santanderuk OUTRAGEOUS SERVICE ! Santander has made a huge mess with my daughters ISA. THEY DIDN'T PROCESS the transfer properly. And now my daughter has lost 2 years interest. They can't put me onto a manger to over see the smooth run of the process. Disgusted.

  • HomeEdWalkers Florence (@HomeEdWalkers) reported

    @santanderuk An error message occurs when I try to update a phone number online. It's been happening for a while. What can I do?

  • bringupthePIAT PIAT (@bringupthePIAT) reported

    @santanderuk Your online service is increasingly unreliable. Logged in to set up a new payee, but part way through got a message saying online banking is unavailable. Logged in again, repeated the above, but after four attempts hadn't received an OTP, so cancelled the payment.