Santander

Is Santander down in Pontypridd, Rhondda Cynon Taf, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 11/15/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Website (24%)

    Website (24%)

  3. Login (24%)

    Login (24%)

  4. Transfer (6%)

    Transfer (6%)

Community Discussion

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Santander Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • StephenFenwic12 Stephen Fenwick (@StephenFenwic12) reported

    1/2 Am starting to die of starvation. Last week @santanderuk closed my accounts down because of "fraudulent activities" - have no clue WTF happened. They wouldn't let me withdraw the money remaining in the accs - have to wait 28w/d for a cheque: haven't eaten for almost 2days..

  • GrahamKael Kael Graham (@GrahamKael) reported

    @santanderuk Hi my mortgage application has been delayed once due to a solicitor error and now Santander will take 7 working days to process their new documents. My mum is critically ill and I need to travel to see her. How do I contact someone, to see if anything can be done?

  • FedorovaAM Anna Fedorova (@FedorovaAM) reported

    Spent over an hour today trying to get hold of a @santanderuk mortgage adviser. As a self-employed person, I can't apply to increase my mortgage online, but it's impossible to get hold of anyone on the phone. What to do? Don't you have a chat service @santanderuk?!

  • miksullivan ● Mike (@miksullivan) reported

    @TomALloyd @santanderuk Had exact same issue Tom - ridic.

  • bluebean76 Mask wearing blue bean 💙 (@bluebean76) reported

    @MuradQureshiLDN @santanderuk @CityWestminster How awful. Hope everyone is okay.

  • lordster1 lordster 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@lordster1) reported

    @santanderuk Why block an ISA transfer when it is plain what I'm trying to do? Your ISA team are a bunch of box filling petty ***** on the phone for 40 minutes only to be told I put a tick in the wrong box 🤬 it's my money I gave Nationwide permission to transfer 🤬

  • AskAmy_Life AskAmy.Life (@AskAmy_Life) reported

    £332 has gone from my account in the last 24 hours and I have no way of finding out just wtf is going on. Crap service @santanderuk

  • StephenFenwic12 Stephen Fenwick (@StephenFenwic12) reported

    @stephenfry If I could afford to eat a C&T sandwich I'd get one right now. But thanks to @santanderuk shutting down my accounts last week - and taking all the money that was in them (£650) I'm skint, haven't eaten for 2 days and f*king miserable until HSBC open new acc and I can get money

  • AnxietySugar_ Anxiety Sugar (@AnxietySugar_) reported

    Head up; A scam company have been using @santanderuk to commit fraud. They appear on your phone as if it's the same number as what appears on the website, however Santander says in their policies that no in-person consultant would call you, only an automated voice if necessary.

  • tarrant01 Jude Kenyon (@tarrant01) reported

    @santanderuk has refused me access to my own money because they don't like my choice of spends! Apparently it's because I can't be trusted to make my own decisions! I'm LIVID to say the least!