Is Santander down in Pontypridd, Rhondda Cynon Taf, Wales?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 16: Problems at Santander

Santander is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (51%)

2. 

   Website (23%)

3. 

   Transactions (10%)

4. 

   Login (10%)

5. 

   Transfer (3%)

6. 

   Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• andy (@andy_the_chef) reported a minute ago from Abertridwr, Wales

  @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

• andy (@andy_the_chef) reported 26 minutes ago from Abertridwr, Wales

  @Moffy66 @santanderuk Problem is I haven't lived here for six years

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Lee Sanderson (@LeeCSanderson) reported 3 minutes ago

  At @santanderuk, do you have a banking issue? We are concerned, we have a lot of money trapped and haven't been able to withdraw for 2 weeks to our own account somewhere else? Is there an issue people should be aware of?

• Stephen 6776 (@Maturin88759491) reported 4 minutes ago

  @bobsakoui @santanderuk @santanderukbiz After an initial scam, Santander Bank kept my wife on hold for 45 minutes calling their so called security line. The scam increased by £1200 before they answered the phone. 'The Bank of Pants and *****'; useless security and appalling customer service.

• Ange Ball (@Franco__b) reported 4 minutes ago

  Omg just spent 1 hour of my life trying to speak with @santanderuk absolutely terrible service. Firstly was on a phone call for 16.50 minutes on hold mostly to be cut off. Then tried to app chat only to be disconneted. Tried calling again to not even be put through and .

• Free Ukraine from Aggression (@AggressionFree) reported 7 minutes ago

  1/3 1/2 @santanderuk Feel rather let down with you guys today, Was paying my monthly bills when doing my CC got message saying "been a problem not you but on our side" Cool I thought maybe few hours will all work. It didn't so went to manual payment via phone # then told card

• Shahrzad Amoli (@ShahrzadAm) reported 8 minutes ago

  What is the worst bank in the world? I'd say @santanderuk by a mile. I've had the most distressing and terrible experience with them. They are unprofessional and inefficient. You need to sort out my demands to close my account asap. I want to be rid of your non-services and can't

• Roshan Patel (@ro5hi) reported 8 minutes ago

  @santanderukhelp how long is a reasonable amount of time for you to block access to my own accounts with no contact from you to unblock these accounts? I am now into day 6! Is this supposed to be normal?! @santanderuk

• Anne Wilson 🦈 (@PatsyW75) reported 9 minutes ago

  @santanderuk I closed my credit card account with you (or tried to) but I’m being chased as I apparently still owe you 1p. But when I try to pay I’m told there’s a technical error. Is this just a ploy to make me talk to you? Or do I owe you the penny? If so, I’ll post it to you.

• Lakhankar_Kanti (@KLakhankar) reported 12 minutes ago

  Santander has had my business bank account for 12 years. I called Santander four times today to request the "Bank Guarantee" service. . Benedict, a helpful Santander agent, confirmed that Santander does not offer "Bank guarantee" Help me, Santander. @santanderuk @santanderukhelp.

• Lakhankar_Kanti (@KLakhankar) reported 16 minutes ago

  @santanderukhelp Santander has my business bank account for 12 years. I called Santander four times today to request "Bank Guarantee" service. . Benedict, a helpful Santander agent, confirmed that Santander does not offer "Bank Guarantee". Help me, Santander. @santanderuk @santanderukhelp.

• Graham Parker (@Graham_________) reported 17 minutes ago

  @santanderuk Hi, where have you hidden the red "Chat" button on your website?