Santander

Is Santander down in Pontypridd, Rhondda Cynon Taf, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 12/11/2025 17:20

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Login (24%)

    Login (24%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent Santander outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Mobile App
United KingdomPontypridd Mobile App
United KingdomCardiff Login
United KingdomCardiff Mobile App
United KingdomTonypandy Mobile App
United KingdomMerthyr Tydfil Mobile App

Community Discussion

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Santander Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

  • CllrMikePowell Mike Powell, an ideology hater. (@CllrMikePowell) reported from Pontypridd, Wales

    .@santanderuk your online business banking system isn't working and your business phone-in is "busy"! Are you having problems today as I can't access my account.

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • nicolesmithy97 Nicole Smith🦋 (@nicolesmithy97) reported

    @santanderuk do you have a vulnerable customer line for the elderly on hold for over 20 mins for my Nan she does not have mobile or online banking I’m trying to help her buy something online and you keep saying you are sending her passcode in online banking when she don’t have it

  • SebsJoPatrick Jo Patrick (@SebsJoPatrick) reported

    @santanderukhelp I am the widow who has been treated appallingly by @santanderuk. I am the person who has suffered a traumatic event. I am the woman who is about to start her working day with the threat of a field agent calling. I am the mother who is trying hard to give her child a safe home.

  • VictoriaWhite23 Victoria White (@VictoriaWhite23) reported

    @santanderuk I'm so upset and evening completely destroyed! I tried to make an online payment from my account. Santander blocked it - on the line for 2 hours and put on queue to unblock and no answer at all. So many things now disrupted and I'm so stressed. Dreadful service.

  • Leroastbeef1 Leroastbeef (@Leroastbeef1) reported

    Hey @santanderuk, how about stop hanging up on me on the customer service line before I even get through to someone?

  • DaveB1953 David Bates (@DaveB1953) reported

    @santanderuk Three online debit card transactions today are not showing in my pending items and have not been deducted from my cleared balance . Is this part of the earlier issues ?

  • retrospectacle1 Vintage C (@retrospectacle1) reported

    @santanderuk Why does this keep having? Never used to have any problems with Santander.

  • portybelly Flash (@portybelly) reported

    @santanderuk Spent all afternoon on 3 calls totalling over 180 minutes on hold, going through security repeatedly, then back on hold again, then getting dropped trying to unblock my account. Appalling customer service. Been with you for many years, but not much longer at this rate!

  • claresugarland Tibette 🌈 Frerica🌈 USWNT (@claresugarland) reported

    @santanderuk you are ****. Why are you co tinting to block use of my cc abroad when I've already called called and registered it for use.and now your useless bank is closed

  • Stevejtait Steve Tait (@Stevejtait) reported

    @santanderuk Card transactions still not working … when will this be fixed?

  • anonwatch Daksha (@anonwatch) reported

    People who designed the @santanderuk telephone service need to urgently review it. I called 3x today (spent 10,15,40 mins) only for phone to hang up at their end each time.