Santander

Is Santander down in Pontypridd, Rhondda Cynon Taf, Wales?

Some problems detected

Users are reporting problems related to: mobile app, login and website.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 02/20/2026 18:10

February 20: Problems at Santander

Santander is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (13%)

    Login (13%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • technicalbod Michael Koushi (@technicalbod) reported

    @santanderuk Hi I have tried to log on but a message comes up server not responding

  • mariaminpeace Mariam O'Gorman (@mariaminpeace) reported

    @santanderuk Again? Online Banking We’re sorry Online Banking isn’t available at the moment. We’re working to fix the problem as soon as possible.

  • a_l_e_e_u S M A R T (@a_l_e_e_u) reported

    @novakg11 @santanderuk I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .

  • nav_sl90 Nav (@nav_sl90) reported

    @AskNationwide Hi, I've received a letter from @santanderuk stating I haven't made two direct debit payments from my Nationwide account. I have called them and they can't see an issue they said and have advised to get in touch with you. Can you help please?

  • NigelCarrUK Nigel Carr (@NigelCarrUK) reported

    Half an hour to pick up the phone then the girl goes off and puts the phone down on me leaving me hanging on like a ****. F**king disgraceful service @santanderukhelp @santanderuk @santander Please call me back you useless lot!

  • Mitch_Gilbert15 MITCH_TECHNOLOGY (@Mitch_Gilbert15) reported

    @novakg11 @santanderuk I'm sorry about your hacked account Just kindly send a direct message with your Facebook username or email.. I can help recover all hacked account with your info and photos upload on it back.. Thanks

  • moolarmuffin Michelle Lallaway (@moolarmuffin) reported

    @santanderuk Need advice. Elderly neighbour has been a victim of fraud. He has disabilities, finds speaking difficult. Been on the phone for hours today trying to sort it out. Numerous texts, hours online, ending in phone lines going dead, neighbour still needs assistance. Help

  • bookster54 wendy brown 💙 (@bookster54) reported

    @santanderuk I've spent over 3.5 hours over 2 days to your helpline and dispute res team to be told to call back on Friday. Your error, not mine, staff can see the issue but don't know how to resolve it, and I'm left £118 out of pocket AND doing the chasing. Not good enough.

  • BallLikeElliott Eli💫 (@BallLikeElliott) reported

    @Jasonpinkney18 @santanderuk what did you have to do as i’m currently going through this problem.

  • oliverwarnes Oliver Warnes (@oliverwarnes) reported from Carlisle, England

    .@santanderuk not happy with service for a chargeback. Your team keeps asking for the same already provided.