Santander

Is Santander down in Pontypridd, Rhondda Cynon Taf, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 03/18/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (49%)

    Mobile App (49%)

  2. Website (23%)

    Website (23%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (10%)

    Login (10%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • CllrMikePowell Mike Powell, an ideology hater. (@CllrMikePowell) reported from Pontypridd, Wales

    .@santanderuk your online business banking system isn't working and your business phone-in is "busy"! Are you having problems today as I can't access my account.

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • gamvisory Gamvisory (@gamvisory) reported

    @EXHAUSTEDPOA @monzo @santanderuk We would recommend you bring the case to the Financial Ombudsman if you’ve not done so already. Ask the bank for a subject access request prior to doing so as this will clearly likely show a lack of due diligence from them.

  • Greatdanishes Roz Potenza (@Greatdanishes) reported

    @nicperrins @santanderuk It’s terrible. Trying to get a live human on the phone is near impossible. How crazy is that??

  • ArgyllSeaGlass 🇺🇦Mike - ArgyllSeaglass 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ArgyllSeaGlass) reported

    @twofactorss @santanderuk @santanderukhelp The app seems to be working ok for us

  • alexandra_s1310 Alexandra🥰 (@alexandra_s1310) reported

    @schuhHELP hello, can you please educate your staff members about the recent @santanderuk switch from Visa to mastercard?! been refused a refund today because they have sent me a new card as it was up for renewal and it’s a MasterCard! Yet again ikea didn’t have this problem!

  • GerogeSmith30 Saab (@GerogeSmith30) reported

    @santanderuk @bancosantander I went and visit your branch to open a mini account they said their diaries are not open and have to call back every time I try and call your branch directly costing me money they don’t have they’re diaries open. Not happy with service.

  • ResignBoris Cooperman 🇬🇧 (@ResignBoris) reported

    @santanderuk @antanddec Whatever anyone reading this does, DO NOT USE THIS BANK. Completely incompetent, useless and obstructive with the worst customer service of any company I've ever come across in my life.

  • ODEM_PLUM_HEAT ODEM plumbing and heating (@ODEM_PLUM_HEAT) reported

    @santanderuk your customer service is nothing short of disgraceful. Currently still on hold to try and get account open 1h38mins in. That I applied for 2 weeks ago. I would t mind I have 5 other accounts with you. Thinking it might be time for a change to one of these new banks

  • ResignBoris Cooperman 🇬🇧 (@ResignBoris) reported

    @santanderuk Whatever anyone reading this does, DO NOT USE THIS BANK. Completely incompetent, useless and obstructive with the worst customer service of any company I've ever come across in my life.

  • GerogeSmith30 Saab (@GerogeSmith30) reported

    @santanderuk I went and visit your branch to open a mini account they said their diaries are not open and have to call back every time I try and call your branch directly costing me money they don’t have they’re diaries open. Not happy with service.

  • ResignBoris Cooperman 🇬🇧 (@ResignBoris) reported

    @santanderuk @IoCoding @TechUpWomen Whatever anyone reading this does, DO NOT USE THIS BANK. Completely incompetent, useless and obstructive with the worst customer service of any company I've ever come across in my life.