Santander status: access issues and outage reports

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  andy (@andy_the_chef) reported 22 minutes ago from Abertridwr, Wales

  @Moffy66 @santanderuk Problem is I haven't lived here for six years

• 
  Mike Powell, an ideology hater. (@CllrMikePowell) reported 25 minutes ago from Pontypridd, Wales

  .@santanderuk your online business banking system isn't working and your business phone-in is "busy"! Are you having problems today as I can't access my account.

• 
  andy (@andy_the_chef) reported 44 minutes ago from Abertridwr, Wales

  @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Msy (@MsyMiss754) reported 11 minutes ago

  @santanderuk The message was sent sometime before 9am this morning - still nothing. Why get in touch with a customer if they haven’t reviewed the complaint already??

• 
  jaredowens (@jaredowens36629) reported 12 minutes ago

  @santanderuk @santanderuk hi I mean like permanently from Santander's side, so that the customer can't just re-activate them from the app?

• 
  James Hassett (@JamesHassett1) reported 13 minutes ago

  @santanderuk Yes I understand that but I’ve spoken with 3 different teams and none of them could help or would transfer me to someone who could help.

• 
  cookaburra (@weyheylad) reported 17 minutes ago

  @santanderuk I can't seem to do this could you send me an email address please to contact you as in branch can't seem to help . The email sending the voucher is not replying and time is marching on I do not want to lose the voucher

• 
  Kris (@lookitskris) reported 17 minutes ago

  @santanderuk your devs still havent fixed this and its been going on for months. Trying to make payments Adobe Analytics error - Unable to create AppMeasurement tracker, s_gi function not found global window.act is not a function problem

• 
  Andrew Bates (@AndrewBate13285) reported 20 minutes ago

  Before I go full throttle over @santanderuk and the awful service they provide please do not take my word for it all. READ A FEW REVIEWS ON @Trustpilot first.

• 
  Kevin Baker (@KevinBa07776436) reported 20 minutes ago

  @gray_schofield @santanderuk This is typical poor service from banks. I used to work in an FCA regulated financial organisation and deal with Executive Complaints. Come on Santander do the right thing. Open the accounts, uphold the complaint and pay compensation

• 
  Steve Scrase (@StevenScrase) reported 21 minutes ago

  @DrChrisParry @santanderuk I left them over a year ago now and joined NationWide. Santander are a joke and their staff become derogatory even when you point their errors out or even if you need the slightest bit of help.

• 
  Martin Hughes (@MartinH01846340) reported 23 minutes ago

  @santanderuk this is terrible. Simple want to change the mobile number. No help or support and not even a local branch. Disgraceful bank

• 
  linda fraser (@lindafraser13) reported 24 minutes ago

  @santanderuk Very disappointed Santander don’t have a email to contact customer service. Had a problem resolved but only after hours on live chat with 5 different agents, being timed out & needed to login again. It’s not good enough .