Santander

Is Santander down in Pontypridd, Rhondda Cynon Taf, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 03/02/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • CllrMikePowell Mike Powell, an ideology hater. (@CllrMikePowell) reported from Pontypridd, Wales

    .@santanderuk your online business banking system isn't working and your business phone-in is "busy"! Are you having problems today as I can't access my account.

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • RlCapture RL Capture (@RlCapture) reported

    @santanderuk can you please first unlock my account which has taken almost 3 days !! 2nd I was promised my direct debits would go out as normal , which I’d not the case! Please fix ! I will be considering moving to another bank after this lack of customer care 😐

  • cleistro Jana Hrickova (@cleistro) reported

    @santanderuk The app is not working.. Message ooops something went wrong is still there.

  • GleannLucha nicola (@GleannLucha) reported

    @santanderuk This comms is a lot better - should have been yesterday There are clearly still issues though and some kind of further guidance necessary - with a full response in next few days as to what went wrong and steps forward future Other banks are waiting for us

  • GetMuscularEdge Alex Delarge (@GetMuscularEdge) reported

    @santanderuk No wonder your logo looks like a steaming dog ****! Sort it out quicker please.

  • xJasAdams Jas Adams (@xJasAdams) reported

    @santanderuk The apps working but I can’t see a correct balance, nothing has come out for a day!!

  • iamhere1981 steven turner (@iamhere1981) reported

    @santanderuk hi .I used my top up card a few times yesterday to get my electric on and I don't think they went through bit if they did and I end up overdrawn what help can I get

  • Maria_A2607 The worlds gone MAD 🌸 (@Maria_A2607) reported

    @santanderuk The app is NOT working!

  • maggieagnew87 Maggie Agnew (@maggieagnew87) reported

    @RonnieH88083611 @santanderuk No that would be your problem, all I did to make sure I didn't go overdrawn was keep track of what I spent knowing how much should be in the bank!

  • paulwill70 Paul Williamson (@paulwill70) reported

    @petenew100 @santanderuk Compensation, really? The bank was doing its job and making sure funds were safe. Hardly worth compensating is it ffs. If u need compensation for that then you have issues

  • ZakLFC7 Zak (@ZakLFC7) reported

    @santanderuk £500 compensation to every customer 👍🏻