Is Santander down in Pontypridd, Rhondda Cynon Taf, Wales?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (40%)
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Website (26%)
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Transactions (16%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
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Santander Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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andy
(@andy_the_chef) reported
from
Abertridwr, Wales
@Moffy66 @santanderuk Problem is I haven't lived here for six years
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Mike Powell, an ideology hater.
(@CllrMikePowell) reported
from
Pontypridd, Wales
.@santanderuk your online business banking system isn't working and your business phone-in is "busy"! Are you having problems today as I can't access my account.
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andy
(@andy_the_chef) reported
from
Abertridwr, Wales
@santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Cédric Lévy-Bencheton
(@clevybencheton) reported
@leotanczt @santanderuk I'm so sorry to see that! They're so BAD. I had the same issue with a premier account. I couldn't access my account for 72h. But they gave me £75 afterwards, and I closed all my accounts. So yay? (nah)
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Leonie Tanczer
(@leotanczt) reported
@clevybencheton @santanderuk Oh, £75 wouldn't even justify the pain that was inflicted on me having to hear this bloody automated voice interrupting the music every 20sec. If it would just be the music - I genuinely think it would be easier to keep holding and working next to it. But this way...Argh!!!
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Charles C
(@charlescolbour1) reported
Hi @santanderuk I am overseas and you have blocked a payment, I have been on hold for nearly 2 hours. Its nearly 11pm. When did your customer service levels reach this standard, horrendous!!! The worst experience ever. On hold for ever, same hold music, annoying auto prompt wow!!
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Kev Mc
(@ScepticalScouse) reported
@santanderuk I was on hold for 55 minutes yesterday, and passed to 3 different staff members. I couldn't care less where you are attend - get your priorities in order and sort your **** out.
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Christian Cullinane
(@EndvrCoach) reported
@santanderukhelp @santanderuk I don’t want to complain. I want you to provide the service you advertise and speak to me to resolve my issue that you have created and is impacting me right now. Feel free to send me a DM and I can give you a number to actually call me and resolve this.
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Carl Phillips
(@PhillipsWR84) reported
Yeah, don't ever bank with @santanderuk. Been on hold for an aggregate of four hours over three calls, hung up on and prank called twice and told "an agent tried calling me but couldn't reach you." Some customer service right there 🤌🏻
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lunafish 🦕🦖
(@goodfoodgoodmo4) reported
@santanderukhelp trying to close our help to buy ISA. hour and a half on hold spoke briefly to a member of staff only to be hung up on at 17:55 guessing your employee was finishing at 18:00 regardless! We have been trying to get help since 24/06 appalling service. @santanderuk
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Danielle Molloy
(@DanielleMollo17) reported
@santanderuk I have been logged out of my online banking even with my correct details, called up 4x and nowhere & been on the phone for almost 4 hours today and all I want is access to my own money. Can someone please call me back
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Charles C
(@charlescolbour1) reported
@santanderukhelp Hi @bancosantander please intervene with ur UK operation via @santanderuk on hold for 6.5 hours yest trying to get a transaction unblocked and 18 hours later I am back on hold as you have re-blocked the same company made complaint yesterday no contact. your UK help team do not..
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Kaz 🦁 #UTV
(@Noodles2312) reported
@santanderuk trying to report a fraud on my account - calling number with message saying we close at 8 - been calling since 7:15 SHOCKING SERVICE