Santander down? Current status and problems in Pontypridd, Rhondda Cynon Taf, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (27%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  andy (@andy_the_chef) reported 17 minutes ago from Abertridwr, Wales

  @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

• 
  andy (@andy_the_chef) reported 23 minutes ago from Abertridwr, Wales

  @Moffy66 @santanderuk Problem is I haven't lived here for six years

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lanie (@laniehay) reported 6 minutes ago

  @santanderuk I’m trying to fill in the form for a direct debit and it’s asking for a branch address. My branch in Runcorn closed down so do I put the Warrington address?

• 
  Edison Goff (@edison_goff) reported 9 minutes ago

  @Rob_H_500 @santanderuk @santanderukhelp Did you figure this out having the same problem

• 
  Kim Tunnicliff (@KimTunnicliff) reported 11 minutes ago

  @santanderuk just had the phone put down on me whilst trying to ask for a replacement letter for my 13 year old daughters mini account! Was on hold for 40 mins before getting through! This is very poor customer service, when only need letter 1 of 1 reissuing! NOT GOOD Santander!

• 
  suzieq (@suzieq661) reported 14 minutes ago

  @santanderuk No local bank... You shut it down!

• 
  Rhydian Morris (@bigdaddyrhyd) reported 15 minutes ago

  @santanderuk @santanderukhelp Get this for customer service. Range 1pm re Fraud Case on hold for 1 hour. Range different number then whilst query some details the agent hung up (on a Fraud case!). Then got through to someone helpful but had to pass me to another department. ...1

• 
  MD (@mohamme84867093) reported 21 minutes ago

  @santanderuk do you support payments to Coinbase?

• 
  Darryl (@Darryl_76) reported 22 minutes ago

  @santanderuk 2nd time in a matter of weeks we've had the misfortune of dealing with you with awful service both times. Your staff were turning customers away at the door last time. Glad we've now shut my son's account, @HalifaxBank couldn't have been more helpful to my wife.

• 
  John Mowbray (@jdmow) reported 25 minutes ago

  @santanderukhelp After 3.5 hours waiting I got to speak to someone. I gave my details and he cut me off. He could ring back but he hasn’t. What a disgraceful service you have. Rarely come across anything as bad as this @santanderuk

• 
  Shan (@SEgerton92) reported 28 minutes ago

  Anyone else have issues with @santanderuk refusing card payments tonight online? Have a car seat to buy and card being refused. (again) No issue with funds. Nothing but issues with them, worst thing I ever did switching.

• 
  Mr.Rob ⚡️🟥 (@Rob_H_500) reported 28 minutes ago

  @santanderuk @santanderukhelp what sort of bank blocks your account for making a small payment and then closes its “24/7” contact center?! Stuck with no access to funds..!! Closing account ASAP!!! Insane!!