Santander down? Current status and problems in Pontypridd, Rhondda Cynon Taf, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  andy (@andy_the_chef) reported 19 minutes ago from Abertridwr, Wales

  @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

• 
  Mike Powell, an ideology hater. (@CllrMikePowell) reported 38 minutes ago from Pontypridd, Wales

  .@santanderuk your online business banking system isn't working and your business phone-in is "busy"! Are you having problems today as I can't access my account.

• 
  andy (@andy_the_chef) reported 44 minutes ago from Abertridwr, Wales

  @Moffy66 @santanderuk Problem is I haven't lived here for six years

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Susanne Humphreys 🌸 (@Tedsmomma) reported 6 minutes ago

  @santanderuk Hi, is there any reason I can’t access my account via the app? No updates required. Logged on online to be told to go to app to verify??? Very frustrating.

• 
  Hutchy (@Paulhut20013625) reported 9 minutes ago

  @santanderuk absolute joke impossible to book an appointment in branch tried online and through call centre number

• 
  Iestyn Edwards (@IestynEdwards) reported 9 minutes ago

  @santanderuk Was on hold just now for twenty minutes, heard the dial tone for a few times, then the connection was broken at your end. Don't want to wait again for the same thing to happen. Suggestions, please?

• 
  Elaine Gladman (@gladders1) reported 11 minutes ago

  @santanderuk absolute disgraceful customer service trying to get hold of a person waited 10 minutes no reply.. poor poor service

• 
  Simon Mone (@simonmone) reported 11 minutes ago

  Closed my @santanderuk savings ac and my Zero cc (had it for 11 yrs). Cahoot card next (which I've had for even longer) then kids current ac's. 20 years a customer and it all changed on one call which was recorded for training and quality purposes #irony #poorcustomerservice

• 
  Mike Lowe (@mickeylove24) reported 14 minutes ago

  @santanderukhelp No one has been in touch. It’s been five months. My credit score is now in the poor band. My credit card companies might take them away. @santanderuk clearly don’t care about this and the impact terrible service has on people

• 
  D₳N_H (@DHolbrooke82) reported 15 minutes ago

  @santanderukhelp 2 hours left in my hotel before I have no access to water, shelter and electricity in nearly 40°c heat. And this is @santanderuk supposedly keeping me safe

• 
  Sharon Ickeringill (@sclip3) reported 18 minutes ago

  @santanderuk @santanderukhelp Called 3 times now and been on hold 35 mins and cut off, No human webchat or email contact. Why is it so impossible to get help with being able to use my bank card. @antanddec don’t mention that in the adverts 🤬😤

• 
  D₳N_H (@DHolbrooke82) reported 22 minutes ago

  Day 2 stuck on Phi Phi island with no money after @santanderuk blocked my card and they still can't work out how to give me access to my own money. Useless!!

• 
  Damien Shields (@Dsfox6) reported 25 minutes ago

  I don’t know who has the worse customer service @MillerandCarter @AvivaUK @santanderuk let’s start a poll?