Is Santander down in Pontypridd, Rhondda Cynon Taf, Wales?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Mike Powell, an ideology hater.
(@CllrMikePowell) reported
from
Pontypridd, Wales
.@santanderuk your online business banking system isn't working and your business phone-in is "busy"! Are you having problems today as I can't access my account.
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andy
(@andy_the_chef) reported
from
Abertridwr, Wales
@santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.
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andy
(@andy_the_chef) reported
from
Abertridwr, Wales
@Moffy66 @santanderuk Problem is I haven't lived here for six years
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Ed Webber
(@eddybear95) reported
@santanderuk Never had a problem and it’s working fine, online cash machines in branches..
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The Autistic Scribe
(@AutisticScribe) reported
@santanderuk every link I use on the website to get help gives me a phone number to call. I cannot do this. Your service seems designed to completely exclude people who cannot use a telephone. I only want to make a very small payment. I often send hundreds to existing payments.
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Luke 🇧🇼
(@MCFC_Luke_) reported
@santanderuk My cards STILL NOT WORKING, my mate just had to pay for my weekly shop, very embarrassing please sort it out it’s been 3 days
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Justin
(@justinhart113) reported
@santanderuk @santanderukhelp @santanderuk can you explain to me why this is taking so long to rectify and now it seems your customer support team can't read messages through the app, shouldn't take 3 days to respond. Looking into alternative banks.
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The Autistic Scribe
(@AutisticScribe) reported
@Santanderuk I know this seems extreme but I have just been trying to, in desperation, use your online help facility to work things out. When I told them I cannot use a phone I was instantly cut off. Now I have no way to get help. You seem to want me to go away and die.
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Jammy_dodger
(@Jammydo19407749) reported
@santanderuk can you answer my call please, I'm a select customer
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@tonypetersss
(@thattonypeters) reported
Hello @santanderuk ??? Security problem with my card but still no human beings out there? Absolutely useless.
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Selina nisbett
(@selina_nisbett) reported
@santanderuk Your service update is COMPLETELY INCORRECT.
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LOL_VO
(@LOL_VO) reported
@santanderuk @santanderukhelp I've been trying to get through on the phones all day. I had a pending refund that has now disappeared without crediting account. During all these issues. How do I speak to someone to get I sorted!?
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Jackie Bishop
(@JackieB08548577) reported
@santanderuk my husband had a card payment declined so he used another account with a different bank to pay. 5 mins later my husband got a fraud message about the payment he tried to make, nobody is answering the phones! Please help to sort.