Santander

Is Santander down in Pontypridd, Rhondda Cynon Taf, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 02/28/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SRWhitey srwhitey (@SRWhitey) reported

    @santanderuk just opened a joint account but already a customer with own personal id, I’ve been given a new one for this joint account- how do I link them/just have one log on for all accounts

  • BellisFerreira Emma Bellis Ferreira (@BellisFerreira) reported

    Wow so I have had a massive amount of fraudulent activity on my account and @santanderuk customer service has been utterly shocking! No answers, refusal to pay back, terrible advice which has meant further fraud!

  • broon_1981 Kevin C Brown (@broon_1981) reported

    @santanderuk great customer service. Didn’t hold on my first call as I was signposted to website, can’t do what I wanted. Try to call again to be told the office has closed…..early it would seem as stated online it’s 7pm it closes.

  • jellybeanbec Becky Cardinal (@jellybeanbec) reported

    @santanderuk is anybody monitoring your twitter today?! In tears over the drama your helplines are causing me right now. Absolutely shocking customer service!!! Is there anyone I can speak to???

  • MikeMay69 Mike May (@MikeMay69) reported

    @santanderuk just emailed me abt switching off Retailer Offers. Email says the replacement "Boosts" will be "new & improved". This is impossible. If it's new, it didn't previously exist and thus can't be improved. If it's improved, it existed previously & therefore can't be new.

  • SamaHakim Sam Hakim (@SamaHakim) reported

    Absolutely had enough of @santanderuk customer service has been getting worse and worse and now beyond anything acceptable.

  • adele_2120 Adele (@adele_2120) reported

    @santanderuk you won’t allow me to change my address online as your system is so out of date and my postcode doesn’t exist (exists on every online retailer site though) You want me to visit a branch but you closed all the local ones. Any suggestions?

  • mcfcianb Ian B (@mcfcianb) reported

    @uber I'll be ringing my bank tomorrow to let them know you didn't provide the service I paid for @santanderuk this company is a fraud

  • carlosthemack Carl Peart (@carlosthemack) reported

    why is it impossible to speak to anyone by phone @santanderuk Been trying for a week!!

  • Posi61 Elena J (@Posi61) reported

    @santanderuk been trying to call customer service for two days but nobody answering?