Santander

Is Santander down in Pontypridd, Rhondda Cynon Taf, Wales?

Some problems detected

Users are reporting problems related to: mobile app, login and website.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 12/18/2025 22:30

December 18: Problems at Santander

Santander is having issues since 02:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Login (26%)

    Login (26%)

  3. Website (11%)

    Website (11%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent Santander outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Mobile App
United KingdomPontypridd Mobile App
United KingdomCardiff Login
United KingdomCardiff Mobile App
United KingdomTonypandy Mobile App
United KingdomMerthyr Tydfil Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

  • CllrMikePowell Mike Powell, an ideology hater. (@CllrMikePowell) reported from Pontypridd, Wales

    .@santanderuk your online business banking system isn't working and your business phone-in is "busy"! Are you having problems today as I can't access my account.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • shinners67 darrenshinnick⭐️⭐️ (@shinners67) reported

    @liamadamgrace @LizKershawDJ @santanderuk I think it’s terrible all the branches closing mate .I’m sure Liz is a smart phone user though

  • twinmaker twinmaker (@twinmaker) reported

    @LizKershawDJ @santanderuk You wouldn't have this problem with a proper British bank

  • J57104065 J (@J57104065) reported

    @santanderuk Tried twice today 30 mins no answer from the fraud line! Can’t sort this on line, tried the bot no good and an on line agent both no help !!

  • lifewassoeasy Woody Cook (@lifewassoeasy) reported

    @LizKershawDJ @santanderuk Thats the problem with wages cheques for more than £500.000.

  • markaphill MarkAPhillips (@markaphill) reported

    @LizKershawDJ @santanderuk 1- try checking opening hours first, you can do that on your phone 2- most banking apps let you scan the cheque with your phone to deposit it 3- get a post office account if you want a physical service Closing banks is inconvenient for many, but your tweet is just dumb.

  • samg2010a Shirley Goodall (@samg2010a) reported

    @LizKershawDJ @santanderuk If you couldn't drive how would you have got to the bank. Many local post offices are also closing down or have gone. Isolation of many vulnerable continues.

  • sadams_s Steve Adams 🇺🇦 😷 💉 💙 🇪🇺 (@sadams_s) reported

    @JonBatchelor8 @LizKershawDJ @santanderuk I remember cheques. We used to have to use them last century all the time. It was awful.

  • DavidHa28348221 Eldavido (@DavidHa28348221) reported

    @LizKershawDJ @santanderuk First world problems right there…..

  • TheBigDarrel Darrel (@TheBigDarrel) reported

    @LizKershawDJ @santanderuk @Barclays can help, deposit easily on the app

  • mikecosgrove7 mike cosgrove (@mikecosgrove7) reported

    @LizKershawDJ @santanderuk No point in driving to Faversham; Barclays, Nat West and Lloyds have all closed. It's for customer care!