Is Santander down in Pontypridd, Rhondda Cynon Taf, Wales?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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andy
(@andy_the_chef) reported
from
Abertridwr, Wales
@santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.
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andy
(@andy_the_chef) reported
from
Abertridwr, Wales
@Moffy66 @santanderuk Problem is I haven't lived here for six years
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Beverly Ardabili
(@Bev1975) reported
Well thanks @santanderukhelp @santanderuk another 40 minutes holding. When I got to number one in the queue no answer for 15 minutes. No other way to contact you. Very frustrated and upset as need help immediately. In USA so can’t get to a branch 😡
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KJ Villa
(@KJVilla88) reported
@santanderuk You seem to have some of the worst customer service out there. Impossible to get through on the phone - I’ve had several 30+ min waits and still not been able to speak to someone. And the chat bot is terrible with no real advisers. Just awful.
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Ross Campbell
(@RossCampbell90) reported
@santanderuk really are the worst bank about for customer service !
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daniel morrell
(@danielmorrell88) reported
@santanderuk service is Soooo appalling in an emergency and it’s taken 3 hours to speak to someone. When I did speak to someone they transferred me to someone else and then hung up. Lucky it’s not an urgent matter 🙄 Seriously need to look at your UX process. Utter joke
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
@santanderuk Why have you stopped supporting IOS 12 apps, I have no online access to my account now!
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charley
(@chaarleypop) reported
second time I have deposited money into my @santanderuk account on their machete and it has swallowed money bank wasn’t open so I couldn’t ask for help do better please !!
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Tom Pepper-Kernot
(@KernotTom) reported
@santanderukhelp I signed for the fixed 5 yrs. but now, no one wants to speak to me. It's @santanderuk fault. I have lodged a #complaint. I havnt received a call from your complaints team. I desperately need support from you!
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thanie wilson
(@Thanie91) reported
@santanderukhelp No. The number on the back of the card said you were closed . Absolute digesting service! @santanderuk
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Katy B
(@katybrinners) reported
@santanderuk how do I get hold of someone urgently? I don’t have any of my online banking details with me as I’m currently away. Please help!
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🌈🏳️🌈Chrissy Lake🏳️🌈🌈
(@TheWatersOfLove) reported
@timex Though @santanderuk, this could be your problem too. I am finding quite a few merchants online don't accept my Mastercard debit card. This is unacceptable, I think I have to change banks.