Is Santander down in Pontypridd, Rhondda Cynon Taf, Wales?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (61%)

2. 

   Login (13%)

3. 

   Website (11%)

4. 

   Transactions (10%)

5. 

   Withdrawals (3%)

6. 

   Transfer (2%)

Community Discussion

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Santander Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• andy (@andy_the_chef) reported 29 minutes ago from Abertridwr, Wales

  @Moffy66 @santanderuk Problem is I haven't lived here for six years

• andy (@andy_the_chef) reported 46 minutes ago from Abertridwr, Wales

  @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Celia Bouquet (@bouquetcelia) reported a minute ago

  @santanderuk Trying to help an elderly person get a sim. You won’t accept their bank details but will send a one time passcode. Send it where? I’m losing the will to live here. No mobile bank app, no phone until I get this set up !! Been on the phone 30 mins now , waiting …

• Matthew Sparkes (@Sparkes) reported a minute ago

  I've had 4-5 bank accounts fraudulently opened in my name in last couple of years. Getting it sorted is like pulling teeth, and banks act as if it's not their problem. It's even happened twice at @santanderuk. And trying to report to police via @actionfrauduk is painful.

• NickLocalExpert (@NickLocalExpert) reported 2 minutes ago

  Hi @santanderuk 'chat with us'? What a joke! Where is my daughter's free railcard she was supposed to get with her student account? Awful customer service! Pls DM, contact me offline, or credit her £100 that the 'free railcard' is worth. #unimpressed

• IanSlaterPhotography (@IanSlaterPhoto1) reported 3 minutes ago

  Hey @santanderuk is the online banking system down? Can’t make a simple payment.

• A👑 (@Cuthlettbaby93) reported 5 minutes ago

  Huh? @santanderuk why are you now MasterCard instead of Visa? 🤔🤔 (No problem, just curious, wondered why my new card looked different haha)

• #DaddyPirate (@rusheurope) reported 7 minutes ago

  @santanderuk I’d like to close my account please. Customer service - ****. Chat service - ****. I’m that ****** off I’ll bank somewhere else!

• Formula Lunch (@FormulaLunch) reported 9 minutes ago

  @santanderuk Why the hell is your online banking site not working. Tried to pay the CC this morning...tried tonight and still it shows an error! If you don't want paying fine but I tried, several times.

• dave stretton (@davepstretton) reported 12 minutes ago

  @santanderuk Hi, could you please send me a link to your corporate social responsibility commitments? Just seen that HSBC are linking with shelter charity to support homeless people, all I ever see on TV re santander is Ant and Dec who wind me up no end, thanks

• A (@mumofrowdyboys) reported 13 minutes ago

  @santanderuk hi, I signed up for a credit card with the offer of a £40 amazon voucher on sign up. I have activated the card but don't know how to claim my voucher. Can you help please?

• Chris Newman (@eat_th1s) reported 14 minutes ago

  @santanderuk really disappointed in your mortgage team. Have a deadline for completion but earliest you can get a valuation survey is 3 weeks?? I got a structural arranged in 5 days. When I talk to your team about it they are unable to offer any solutions or help at all 😤🤬