Is Santander down in Pontypridd, Rhondda Cynon Taf, Wales?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Transactions (30%)
-
Mobile App (25%)
-
Login (14%)
-
Transfer (14%)
-
Website (11%)
-
Withdrawals (5%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Santander outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Website | |
| Penarth |
Transactions | |
| Penarth |
Transfer | |
| Cardiff |
Login | |
| Cardiff |
Login | |
| Cardiff |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
-
andy
(@andy_the_chef) reported
from
Abertridwr, Wales
@Moffy66 @santanderuk Problem is I haven't lived here for six years
-
andy
(@andy_the_chef) reported
from
Abertridwr, Wales
@santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
@santanderuk Why have you stopped supporting IOS 12 apps, I have no online access to my account now!
-
KJ Villa
(@KJVilla88) reported
@santanderuk You seem to have some of the worst customer service out there. Impossible to get through on the phone - I’ve had several 30+ min waits and still not been able to speak to someone. And the chat bot is terrible with no real advisers. Just awful.
-
fantasypgatour
(@fantasypgatour) reported
@santanderuk I have been in deep emotional distress, I'm hungry, I'm embarrassed, I'm angry and most of all I am just shocked, how can the only money I have be taken from me for so long leaving me with nothing with no explanation given and literally no help provided. I just want the world
-
Michael Linsky
(@Mike_linsky) reported
Service at its worst! @santanderuk, I have sent over 6 hours on and off over the past two days on the phone trying to get through to someone in support. It was faster for me to move banks then get in contact with you! Well done @StarlingBank, unlucky @santanderuk
-
Jeni Windsor
(@jeniwindsor) reported
@santanderuk excellent customer service from Robin Smith, Branch Manager of Colchester yesterday. Took a lot of time to support us with our current issue; a real credit to Santander.
-
Ava Ross
(@AvaRossWrites) reported
@skyejromance @bancosantander @santanderuk This is horrible! I hope they fix this soon.
-
thanie wilson
(@Thanie91) reported
@santanderuk been on hold twice for over an hour each time and have been disconnected! Over 24 hours with no access to my money!!!!!
-
Holly Wimbridge
(@HollyWimbridge) reported
@santanderuk @santanderuk I’d like to know why I’ve been waiting 2 weeks for a call back from your complaints and investigator team after having all of my money stolen, customer service at its finest
-
Katy B
(@katybrinners) reported
@santanderuk how do I get hold of someone urgently? I don’t have any of my online banking details with me as I’m currently away. Please help!
-
Ian J Brown
(@ijb19662) reported
@BarclaysUKHelp Paying in coins and collecting more money bags, this should a basic for your customers. Thankfully @santanderuk were able to provide a better service at the time they said they were open so I paid the money into my savings account instead. They now have my money.