Is Santander down in Pontypridd, Rhondda Cynon Taf, Wales?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (58%)

2. 

   Website (14%)

3. 

   Login (14%)

4. 

   Transactions (9%)

5. 

   Withdrawals (4%)

6. 

   Transfer (2%)

Community Discussion

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Santander Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• andy (@andy_the_chef) reported a minute ago from Abertridwr, Wales

  @Moffy66 @santanderuk Problem is I haven't lived here for six years

• andy (@andy_the_chef) reported 22 minutes ago from Abertridwr, Wales

  @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Amy Barry (@amyabarry) reported 2 minutes ago

  Leaving @CooperativeBank because they've been awful during Covid. Thought we'd go to @santanderuk but been on hold for 30 mins and counting. Not sure start up / online only banks offer all we need... Hit me up.

• ✿.*☆.Ｍａｘｉｅｊａｎｅ.☆*.✿ (@maxiejane) reported 4 minutes ago

  @carleton_alan @santanderukhelp @santanderuk Hope you have had your issues resolved, they finally saw sense and unblocked my account! 🙌

• Gem (@Fruitnamedlady) reported 5 minutes ago

  @santanderuk hello. Have you fixed the in branch issue of scanning the new driving licence yet pls? I can’t open an account because of it. I have bills stacking up.

• ER but not the Queen (@iluvbatfink) reported 8 minutes ago

  @santanderukhelp @santanderuk If it wasn't bad enough that my elderly mother hasn't got a branch near her, she can no longer access online banking as it says she needs to verify on the app but the app won't upload to her phone. Can someone please advise how to get verified.

• Gill Humes (@littlechickpea1) reported 8 minutes ago

  @caitlinmoran Stay away from @santanderuk . Gone massively downhill with customer service so I too wil be moving business and current account to starling.

• The Wanstead Tap (@TheWansteadtap) reported 9 minutes ago

  Hey @santanderuk @santanderukhelp an account has set up fraudulently for our address - can you contact us about this urgently - another identity theft issue

• Dean (@DeanCharlson) reported 9 minutes ago

  @MartinSLewis I am buying a £50k car but feel @santanderuk are putting me at risk with there cash Transfer operation as they’re telling me to transfer call over consecutive days instead of one large payment when I am in the garage premises. Can you help with a solution?

• Nick (@brownn2) reported 9 minutes ago

  @santanderuk you’re next, you were meant to be sending me documentation to sign and return to start the charge back process over a week ago because they were ignoring me and you have also let me down!

• Yasin Ibrahim (@yigames) reported 10 minutes ago

  @santanderukhelp Clearly its this kind of miscommunication between Enact & @santanderuk that issues like this happen. Why hand off the conveyancing to be done by Enact when they can get away with anything? who is governing them? Why have Enact represent Santander when they can't help? @TheFCA

• Jacki Jam (@Jacki_Jam) reported 11 minutes ago

  As ever utterly sh*tty service from Santander @santanderuk @santanderukhelp 730pm and stuck on hold 30 mins already (with 1 nasty music box tune and no queue indicators) when you block my entire online banking access for a simple £100 online transaction even after OTP verify