Is Santander down in Pontypridd, Rhondda Cynon Taf, Wales?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (57%)

2. 

   Transactions (13%)

3. 

   Login (13%)

4. 

   Website (11%)

5. 

   Withdrawals (3%)

6. 

   Transfer (2%)

Community Discussion

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Santander Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• andy (@andy_the_chef) reported 20 minutes ago from Abertridwr, Wales

  @Moffy66 @santanderuk Problem is I haven't lived here for six years

• andy (@andy_the_chef) reported 44 minutes ago from Abertridwr, Wales

  @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Diane Parish🇪🇺🇨🇾#RejointheEU (@dianepar) reported 6 minutes ago

  @santanderuk absolutely disgusted that I am left without access to MY funds. A block placed on my account on 2nd September as they wanted proof of residency etc. Papers requested were provided and block lifted. Further paperwork required and another block placed with no notice

• MrT (@MrT_1965) reported 9 minutes ago

  @santanderukhelp @santanderukhelp @santanderuk Another hour on the telephone waiting. Still no answer. 6 hours over 7 days waiting for someone to pick up the telephone. How can you possibly defend this customer service?

• Sion Williams (@SionWilliams) reported 10 minutes ago

  @theginreaper @GoogleUK In the end I managed to order one, but my credit card company (@santanderuk ) blocked the payment and Google cancelled the order! Needless to say, I'm gutted as I still don't have one on order!! All Google help could suggest was order the white one 🤢

• Jeremy White (@jeremyiwhite) reported 13 minutes ago

  Help @santanderuk You seem to have set my statements to online only without asking me and the IOS app option to go back to paper doesn’t work. What do I do?

• HRH #IAmSpartacus #Iresist 🇺🇦🇪🇺🇮🇪 (@scarletpimpnell) reported 15 minutes ago

  @trussliz and @KwasiKwarteng please step down and let the grown ups drive, for the second time the BOE has to intervene in the gilts market, @santanderuk has announced budgeting for distressed mortgages, you have broken the system,STEP DOWN, IT'S NOT FUNNY YOU ARE DESTRYING LIVES

• Carysium (@Carysium) reported 17 minutes ago

  @santanderuk FAO Mike Regnier CEO of Santander. I refer you to Complaint Reference 11352221. I have been business client of your bank since 2008. You have lost £15k of my money and show know interest in finding what the problem is. This problem has created irreparable damage...

• kevin (@k3vmc_invest) reported 20 minutes ago

  @santanderuk @rideonleicester Now on hold for 1 hour 15 minutes. Going for a record here, but fairly sure there won’t be any success after all this grief. Rubbish customer service. It’s insulting.

• Lesley W (@LesWSalesGuru1) reported 25 minutes ago

  @santanderuk tried every tel number... unobtainable! Written 3 times now to advise you keep sending letters to our address for a business. Not us!! Fraud? Trying to help but getting nowhere

• Wintersprinter (@wintersprinter) reported 28 minutes ago

  Waiting for an @HSBC_UK agent on telephone for half an hour now - and I’m inside a branch where nobody seems able to help. Thank God my main account is with @santanderuk

• hoodedpigwoman (@hoodedpigwoman) reported 28 minutes ago

  Absolute shambles at @santanderuk @santanderukhelp Twice overpaid the mortgage and they've put it against the wrong part of the loan, despite our clear instruction. Made a formal complaint which wasn't acknowledged. Impossible to get through on phone.