Santander

Is Santander down in Pontypridd, Rhondda Cynon Taf, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 04/01/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Website (27%)

    Website (27%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Mike90768167 Mike (@Mike90768167) reported

    @santanderuk Santander blocked my account while I'm abroad and I have spent over 200 gbp on roaming fees trying to get through to anyone. Its impossible. They refuse to call me back. What can I do?

  • liamwillitts Liam Willitts (@liamwillitts) reported

    @santanderuk been locked out of my mobile app sending a payment, now been on phone 45 mins on hold to help desk. Despite the payment being to a previously paid contact this is really poor service

  • realsupermummym Nicola Miles (@realsupermummym) reported

    @CharlieRobery @santanderuk @santanderukhelp Yes. Same problem. Spoke to digital services. Said they had had a couple of calls the same. Advice was to wait 10 minutes and try again. Said it had happened before. Seems to be a wider problem.

  • WeeAnderson88 Wee Andy (@WeeAnderson88) reported

    **** off @santanderuk. This happens far too often that we can't make payments

  • PBSport Peter B (@PBSport) reported

    Hi @santanderuk. I assume that if you're not going to issue a replacement card on my secondary account that you're also going to stop charging me for it, right?🙄

  • stabard lee grafton (@stabard) reported

    @santanderuk - you have blocked a payment for no reason and now not answered phone for over an hour. Wtf is wrong with you

  • bobster1980 Rob campbell (@bobster1980) reported

    @santanderuk #FCA disgusting service from your Mortgage department, followed up on complaints, but still no help from you. If you apply for something honour it. Wouldn't recommend you to anyone, customer lost for life. Poor service, complaints couldn't wait to get off phone

  • ah_ariane Ariane Hazeldine (@ah_ariane) reported

    Imagine ringing your bank and asking for help cause your account was frozen and the guy you’re speaking to YELLS at you. Sort it out @santanderuk

  • NamiTalwarrior Anamika Talwaria (@NamiTalwarrior) reported

    @santanderuk I'm an existing customer but looking to open up a joint current account... Would we be eligible for this offer? Especially as all my direct debits would move across to the JA?

  • dasmithofficial David (@dasmithofficial) reported

    @Hyundai_UK @santanderuk I’m very disappointed with the very poor service, lack of compassion that I’ve received from Hyundai Capital Finance, who believe that £30 admin fee is proportional to the costs they’ve incurred as a result of number plate change! 👎