Santander

Is Santander down in Pontypridd, Rhondda Cynon Taf, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 01/28/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Lolisa46 Lisa Hignett (@Lolisa46) reported

    I demand as a long standing customer that #Santander remove View Pin from the app. Just saw it and too scared to look at my own pin in case I’m hacked! @santanderuk

  • tony_cowin Tony (@tony_cowin) reported

    @MorganBroadcast This is horrible. I hope @santanderuk help you out.

  • Flying_Trunk_ Joanna Hastings (@Flying_Trunk_) reported

    @MorganBroadcast @santanderuk @VirginActiveUK This is SO awful. I'm so sorry.

  • Littlejems3 💎 Little Jems 💎 (@Littlejems3) reported

    @PeterDbrash @MorganBroadcast Interesting that I can’t now get into the app. It’s ‘timed out’. @santanderuk is this an outage?

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported

    @MorganBroadcast Oh wow Charlotte this is terrible I am so sorry to read this. I am grateful that you have posted this as I cautionary note as my daughter was looking at opening a student bank account and was thinking of @santanderuk as they give a Railcard when opening an account.

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • Quincun36705461 Quincunx (@Quincun36705461) reported

    @kakiOwakagirl @santanderuk Abominably let down by @virginactiveuk too. #VirginSucks #SantanderSucks

  • comebackpaddy Jo Riley (@comebackpaddy) reported

    @MorganBroadcast God this is **** - I’m so sorry you’ve had all this stress. Nothing reassuring about anybody’s behaviour here @santanderuk @VirginActiveUK

  • RhubanGwynCymru WhiteRibbonCymru (@RhubanGwynCymru) reported

    @MorganBroadcast @santanderuk Makes me think whether to cancel my @santanderuk accounts, their security is **** and obviously their fraud team are clueless. Poor service.

  • CordyHaig Cordy Haig🇺🇦 (@CordyHaig) reported

    @MorganBroadcast @BBCXRay @santanderuk are the worst bank for customer service, I only bank with them because my husband works for them. Anything that isn't run of the mill they completely and utterly **** up. I would demand to speak with their complaint team manager.