Is Santander down in Pontypridd, Rhondda Cynon Taf, Wales?
Some problems detected
Users are reporting problems related to: mobile app, login and transactions.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Santander
Santander is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (41%)
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Login (27%)
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Transactions (14%)
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Website (14%)
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Withdrawals (5%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Santander outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Mobile App | |
| Pontypridd |
Mobile App | |
| Cardiff |
Login | |
| Cardiff |
Mobile App | |
| Tonypandy |
Mobile App | |
| Merthyr Tydfil |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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andy
(@andy_the_chef) reported
from
Abertridwr, Wales
@Moffy66 @santanderuk Problem is I haven't lived here for six years
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andy
(@andy_the_chef) reported
from
Abertridwr, Wales
@santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Josh dyer
(@joshdyer96) reported
If anybody banks with @santanderuk I would close that account ASAP, absolute waste of space. Shite opening hours for the working man, takes 45 minutes minimum to get through on the phone. Then when you get through, another 45 mins as they have transfer again!
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Dave
(@Dave0London) reported
@LynneDMNoble1 @santanderuk This is awful what are they playing at?
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Antlarr
(@Antlaarr) reported
@santanderuk you called me for an appointment re my mortgage and hung up after one ring. After 20 years with you it has been a difficult and slow process to discuss our mortgage. Generally not impressed
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Cheeseball
(@MrTashworth) reported
My bank, @santanderuk is actively keeping me as a #financialslave through irresponsibly given overdraft that's far out of my income bracket. They are trying to kill me #help
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h
(@chumpmarketing) reported
@santanderuk Mike regnier sort out your fraud team. Worst service of the lot. Unblocked my cards without telling us so the only ones continuing to use our cards were the fraudsters. Geniuses you must employ.
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SDPS Electronics
(@sdpselectronics) reported
@santanderuk It is a shame @santanderuk does not care about existing customers. Opening another business account is mission impossible for this organisation. I am very disappointed with the service I have receiced over the recent weeks.
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Emily
(@emistar86) reported
@santanderuk i need advice on mortgage but after 15 minutes on hold and all the branches around me closed down, how can I get in touch?!
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Antlarr
(@Antlaarr) reported
@santanderuk having set aside time to speak about my mortgage I am disappointed that you dropped the call after one ring and know don’t answer. Customer for 20 years! #CustomerService
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🆃🆁🅰🆅🅴🅻 🅹🆄🅽🅺🅸🅴 🛫🚢🗺🎢
(@ThisIsAshley_G) reported
Well, thanks to @santanderuk, that's 80mins of my life I won't get back. 52mins on hold😫 (seriously, you cannot continue to blame #covid, something we've now lived with for 2 years!) Then 20 mins to diagnose the card problem. Think you need to up your game a little? #Banking
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Matthew
(@MKRJ10) reported
@santanderuk Off to a cracking start, trying to move my money and you block me already 👍🏼 No wonder you are at the bottom