Santander status: access issues and outage reports

Problems in the last 24 hours in Abertridwr, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Abertridwr, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Abertridwr, Wales

Latest outage, problems and issue reports in Abertridwr and nearby locations:

• 
  andy (@andy_the_chef) reported 5 minutes ago from Abertridwr, Wales

  @Moffy66 @santanderuk Problem is I haven't lived here for six years

• 
  Mike Powell, an ideology hater. (@CllrMikePowell) reported 8 minutes ago from Pontypridd, Wales

  .@santanderuk your online business banking system isn't working and your business phone-in is "busy"! Are you having problems today as I can't access my account.

• 
  andy (@andy_the_chef) reported 60 minutes ago from Abertridwr, Wales

  @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  . (@Midnight_x83) reported 3 minutes ago

  @santanderuk The issue is that after four hours a customer service rep has yet to join the online chat.

• 
  Tessa Bennett #bemoretoddy (@littlemore20) reported 4 minutes ago

  @HWarlow @santanderuk I`ve heard in the past that Santander is totally RUBBISH (And that`s the polite version) when it comes to dealing with the estates of the dead which really doesn`t help the bereaved

• 
  Urmston Meadows (@UrmstonMeadows) reported 6 minutes ago

  @santanderuk - we'll put your fees up but don't worry, the service will be even worse

• 
  jo (@5arstudent) reported 6 minutes ago

  @santanderuk Zero. That’s the concerning thing. I have repeatedly asked your customer service team who have no even referred me on to the relevant department - one lady just said the department is called “the back office” I have 2 children under 8

• 
  Dylan Buckley (@dylankbuckley) reported 7 minutes ago

  @hnjsamuels @santanderuk Barclays was the same. Ended up having to do over 3 days as they said it was literally impossible to transfer £60k in one go. Completely bananas.

• 
  Traffic Hombre (@neilwaring1) reported 8 minutes ago

  @santanderuk pop up on app that you have to give more details who is owned by a 3rd party, elderly family member who can't do this and a phone call too yourselves with no help given #poorservice#notelderlyfriendly#responseisrequired🤯🤯🤯

• 
  Nicolas Tennant (@TennantNicolas) reported 15 minutes ago

  @santanderuk customer loyalty ? **** you ! sigh

• 
  D4VEH (@d4_veh) reported 20 minutes ago

  @santanderuk @santanderukhelp Can you lot pack in with restrictions on my mobile app!! Why the hell do I need to tell you my income to access my mobile banking app,

• 
  One under par (@Oneunderpar3) reported 24 minutes ago

  @santanderuk how long am I supposed to wait online chat to speak to a real person to explain a security issue?

• 
  Edward Terry (@iamedterry) reported 27 minutes ago

  @santanderuk I think that’s symptomatic of a bigger issue. Having to wait 8 hours for text support says many things about your systems. 1) The AI chat assistant doesn’t deliver; 2) There are fundamental underlying issues that are causing so many people to need support (the bigger issue).