Santander

Is Santander down in Abertridwr, Caerphilly County Borough, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Abertridwr, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Abertridwr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Abertridwr, Caerphilly County Borough, Wales 11/05/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (38%)

    Website (38%)

  2. Mobile App (33%)

    Mobile App (33%)

  3. Login (21%)

    Login (21%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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Santander Issues Reports Near Abertridwr, Wales

Latest outage, problems and issue reports in Abertridwr and nearby locations:

  • CllrMikePowell Mike Powell, an ideology hater. (@CllrMikePowell) reported from Pontypridd, Wales

    .@santanderuk your online business banking system isn't working and your business phone-in is "busy"! Are you having problems today as I can't access my account.

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TheWatersOfLove 🍓🥝Chrissy Lake🥝🍓 (@TheWatersOfLove) reported

    Though I think the problem is with @santanderuk. My debit card plays up frequently with online purchases. Not happy. I see there is a PayPal option but I have to wait to get home to try that.

  • UrsusClan An English Bear (@UrsusClan) reported

    Just tried to look at my mortgage on the @santanderuk website and it’s overloaded and I can’t get on!

  • broon_1981 Kevin C Brown (@broon_1981) reported

    @santanderuk great customer service. Didn’t hold on my first call as I was signposted to website, can’t do what I wanted. Try to call again to be told the office has closed…..early it would seem as stated online it’s 7pm it closes.

  • boudhabyebye Beurgeois Gentilhomme (@boudhabyebye) reported

    @santanderuk not only you are a ****** bank charging crazy costs you also are a bureaucratic and completely outdated bank. I am moving overseas and I have to fill a form to change my address and then send it by post. WTF! How disgraceful is this? You are a joke

  • MinhazAdam786 Minhaz Adam (@MinhazAdam786) reported

    @santanderuk why not help people who are in there last year of there fixed deals. Wave ERC’s for them and let choose new products and you will keep them as customers longer!!

  • Chriswebb_exmet Chris Webb (@Chriswebb_exmet) reported

    @santanderukhelp I rang the telephone number that @santanderuk asked me to call when the block was put on the app and online banking. After an hour today the call was finally answered and the matter resolved quickly.

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

  • veryslowbordean Anthony Smart #FBPE (@veryslowbordean) reported

    So after being bribed by @santanderuk to switch my banking to them I have buyers remorse after less than two weeks. 45 minutes (so far!) on hold to unblock my online access and no end in site. Never had this with @Barclays - please can I come back!

  • BellisFerreira Emma Bellis Ferreira (@BellisFerreira) reported

    Wow so I have had a massive amount of fraudulent activity on my account and @santanderuk customer service has been utterly shocking! No answers, refusal to pay back, terrible advice which has meant further fraud!

  • jakeanory Jake (@jakeanory) reported

    @santanderuk why will you not answer the phone and speak to existing customer ?! 90 mins I’ve been waiting to get through. I’m sick of the recorded message. Shall I take my business elsewhere. #santander #badcustomerservice #antanddec