Santander status: access issues and outage reports

Problems in the last 24 hours in Tiverton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tiverton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Tiverton, England

Latest outage, problems and issue reports in Tiverton and nearby locations:

• 
  Natalie Peperell (@natnetballcoach) reported 7 minutes ago from Broadhembury, England

  Hit me up with your recommendations for decent banks for business accounts, easy to use. @santanderuk just seem to cause me problem after problem so need a new good one xxx

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@geordiechris48) reported 2 minutes ago

  @santanderuk @santanderukhelp Visited your Northumberland St, Newcastle branch today to deposit some cash. Out of 4 machines that had cash deposit facilities, only 1 was working! Took 30 mins to deposit, machines were so slow there was a queue and huge queue for teller #dobetter

• 
  @roadworksauditoruk (@roadworkauditor) reported 2 minutes ago

  Very poor customer service @santanderuk - my x had her phone & purse stolen in London 2 weeks ago New card & 2 letters due in 4 working days but took 6 but @santanderuk didn’t register her phone number so locked the account & now she having to wait at least 4 working days more!

• 
  fiona landmann (@fifi758) reported 4 minutes ago

  @santanderuk so almost week 3 of trying to get my issue resolved, phone calls, messaging, emails still nothing ! A complaint was raised by one of your colleagues last week and now I have a wall of silence? Somebody please respond ?

• 
  Sandi (@Limaratoo) reported 6 minutes ago

  @santanderuk any chance of someone helping me with a query as your chat is returning this message: ‘Oops, I’m experiencing some issues. We are trying to resolve it, please try again later’

• 
  Baljeet Mahey (@F123SHY) reported 6 minutes ago

  @santanderuk I tried on this but same answer... sorry, can't help!!!!!

• 
  rhoda roberts (@adhorstrebor) reported 8 minutes ago

  @sharrond62 I just had to tussle with @santanderuk when my 74 year cousin had huge problems downloading their app. After hours and hours of trying and battling AI for him, he was told to go to branch (50mile roundtrip)😬eventually got £200 compensation but I still had to take him 🤬🤬🤬

• 
  AP (@andyparsons3) reported 8 minutes ago

  @santanderuk and there we have it, no contact was made, nothing, heading towards day 3 of no access to something i’ve paid for

• 
  Mattster (@MattsterT3) reported 10 minutes ago

  @santanderuk your phone queuing system is customer-hostile. Telling a caller that the queue is “More than 5 mins” when in fact it’s >45mins isn’t very helpful. Making customers wait 45mins and then simply dropping their call? Hostile. * repeatably - yes I checked!

• 
  Paul Fowler (@badger_uk) reported 11 minutes ago

  @santanderuk your customer care is shocking. I have been on your live chat since 3.20pm and no one has come back to me. No one at all

• 
  John Elsworth (@JohnElsworth) reported 17 minutes ago

  @santanderuk why are you asking me for my passport, employer details and money paid in from my employer and threatening to stop my bank app from working. If for one second my app doesn't work how it should I will close my account. You know all of the information already