Santander status: access issues and outage reports

Problems in the last 24 hours in Tiverton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tiverton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Tiverton, England

Latest outage, problems and issue reports in Tiverton and nearby locations:

• 
  Natalie Peperell (@natnetballcoach) reported 32 minutes ago from Broadhembury, England

  Hit me up with your recommendations for decent banks for business accounts, easy to use. @santanderuk just seem to cause me problem after problem so need a new good one xxx

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @roadworksauditoruk (@roadworkauditor) reported 3 minutes ago

  @santanderuk As you can imagine having her stuff stolen in the first place was very distressing then to be let down by her own bank was the final straw !

• 
  Sheila kirkby (@kirkbysheila28) reported 5 minutes ago

  @santanderuk I did when you restricted my online app but you didn’t help 😳 I have been a customer since 1992 when you were abbey national.

• 
  John Calvey (@JC_Rammy) reported 9 minutes ago

  @santanderuk hi, Inhave been on the phone for 29 minutes listening to music and you have just cut me off. I am trying to sort out an account for a 95 year old man. Are you being deliberately unhelpful or is this your normal customer service?

• 
  Otis, Flash & Rainbow Benji & Charlie🌈 (@Otis_labrador) reported 11 minutes ago

  Mum is regretting changing bank account to @santanderuk The app crashes every time she tries to verify her ID. The AI chat can't help. Over 50 mins on hold to speak to the call centre then they hung up 🤬 Of course the nearest branch only opens once a week when Mum is at work.

• 
  AP (@andyparsons3) reported 15 minutes ago

  @santanderuk I have zero faith or trust that anyone will be in contact, I suspect I’ll be proven right - for 2 days you’ve blocked all my banking access so that you can do extra checks for a low value payment and not told be what’s going on - appalling service

• 
  jo (@5arstudent) reported 16 minutes ago

  @santanderuk I desperately need access to my current account and then to switch out of your bank as a matter of urgency. I don’t even understand how this is legal.

• 
  Ian Melville (@irmelville) reported 17 minutes ago

  @santanderuk The shocking level of customer service you are showing today is perhaps the worst I've had to deal with in a long time...

• 
  AP (@andyparsons3) reported 22 minutes ago

  @santanderuk @santanderukhelp so after contacting me you still couldn’t help me either - 8 hours blocked accounts for no reason, no support, no customer services - appalling absolutely appalling service

• 
  Chezzy Rezzy (@ChezzyRezzy) reported 24 minutes ago

  @santanderuk every time I log into your **** app it demands that I verify my identity. I spend 5 minutes doing so and every time get an error message. Sort it out or I'll take my money elsewhere.

• 
  George (@bipolar_thfc) reported 29 minutes ago

  Does this happen with everyone's bank where they want you to submit documents on your address and all this other ****? I try send money to people and it says failed then accepts the 2nd time round but I can't see the money out my account. These banks are ****. @santanderuk