Santander status: access issues and outage reports

Problems in the last 24 hours in Broadhembury, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Broadhembury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Broadhembury, England

Latest outage, problems and issue reports in Broadhembury and nearby locations:

• 
  Adam (@BloodStormX) reported 11 minutes ago from Exeter District, England

  @santanderuk called your customer service, the guy was awesome. My reason calling was fraud on my account. Transferred me, 30mins waiting, I gave up waiting. Hung up.

• 
  Natalie Peperell (@natnetballcoach) reported 57 minutes ago from Broadhembury, England

  Hit me up with your recommendations for decent banks for business accounts, easy to use. @santanderuk just seem to cause me problem after problem so need a new good one xxx

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cookaburra (@weyheylad) reported 5 minutes ago

  @santanderuk I can't seem to do this could you send me an email address please to contact you as in branch can't seem to help . The email sending the voucher is not replying and time is marching on I do not want to lose the voucher

• 
  A.G.W. 🇬🇧 (@agw1437) reported 5 minutes ago

  @hnjsamuels @santanderuk Or… when they freeze your a/c owing to some’activity’ and force you to go into a branch with ID! Try that when you’re on holiday in Scotland or anywhere really since they have shut so many branches. If you don’t drive, have mobility issues etc you’re stuffed!! Terrible bank.

• 
  NewCom Debt (@NewComDebt) reported 8 minutes ago

  @santanderuk @santanderukhelp They are receiving help from us as a Debt Advice Charity - we have the Authorisation etc - we just need to send you information electronically like we do with other banks like HSBC who have an email companies like Cabot or Lowell...

• 
  Ficanaso (@Jelibra1967) reported 8 minutes ago

  @ForeverScept @santanderuk @antanddec Id check out the Martin Lewis website or download his app. There will be a deal to move to another bank and get cash back for doing it. Think my brother just moved to Nationwide for £175.

• 
  Jordz🇯🇲🇬🇧 (@jmanellis) reported 14 minutes ago

  @santanderuk Fix your app, had issues with it and can’t access my accounts

• 
  Sohail (@sohailnaeem2) reported 17 minutes ago

  @santanderukhelp @santanderuk I went to Santander high street branch and the customer service person said the only proof of ID accepted is passport or driving licence. Santander is excluding a section of community who do not fly and do not drive. Many pensioners & neurodiversed!

• 
  Chris (@Chrismorro1874) reported 18 minutes ago

  @santanderuk have the worst customer service I have ever experienced, quick enough to take your money but not one person wants to help you on the phone…shambles

• 
  Stumpysaurus🦖KPSS (@StumpyRabbitt) reported 21 minutes ago

  I'm being asked to provide ID via driving licence or passport and a face scan to GET INTO MY EXISTING BANK ACCOUNT. And I have three days to do it or my access to my own money could be restricted. Anyone else? Why? @santanderuk

• 
  Lee Bee 💙💙💙 (@LeeBee39) reported 22 minutes ago

  @santanderuk clearly in either a cyber attack or major infrastructure issues! What is it? Your customers NEED to know - especially when one of your junior fraud callers said YES you are undergoing a cyber incident! Want me to post more of the call?

• 
  YorkshireSarah (@SarahSWFC1867) reported 24 minutes ago

  @MartinSLewis Two emails to @santanderuk via your website contact. No reply so posted a formal complaint as they don't seem to do online for this type of issue. Phoning is hopeless. No reply. Seems they are dealing with it by simply ignoring me. What is my next step please? Ombudsman?