Santander status: access issues and outage reports

Problems in the last 24 hours in Broadhembury, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Broadhembury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Broadhembury, England

Latest outage, problems and issue reports in Broadhembury and nearby locations:

• 
  Adam (@BloodStormX) reported 20 minutes ago from Exeter District, England

  @santanderuk called your customer service, the guy was awesome. My reason calling was fraud on my account. Transferred me, 30mins waiting, I gave up waiting. Hung up.

• 
  Natalie Peperell (@natnetballcoach) reported 55 minutes ago from Broadhembury, England

  Hit me up with your recommendations for decent banks for business accounts, easy to use. @santanderuk just seem to cause me problem after problem so need a new good one xxx

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KevinB (@KevinUTO1867) reported 5 minutes ago

  @MartinSLewis - @santanderuk have rejected my bank account switch bonus claiming my DD’s aren’t on their eligible “list”. One DD is a payment to my local council and the other is the @PostcodeLottery. Have you heard of such an issue?

• 
  Shirley (@SJacks61) reported 5 minutes ago

  My husband died. The administration is difficult at the best of times (and these are my worst of time) but @santanderuk has been superb and @HSBC_UK absolutely awful - they could learn so much from Santander.

• 
  Edward Terry (@iamedterry) reported 6 minutes ago

  @santanderuk I think that’s symptomatic of a bigger issue. Having to wait 8 hours for text support says many things about your systems. 1) The AI chat assistant doesn’t deliver; 2) There are fundamental underlying issues that are causing so many people to need support (the bigger issue).

• 
  K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏼 (@IVFBabyOnBoard) reported 14 minutes ago

  @santanderuk No, you can’t. It won’t let me amend the standing order and never has but no one ever gives a **** to sort it out.

• 
  Sohail Lamvel (@Lamvel) reported 14 minutes ago

  @santanderuk How can I unblock my world elite credit card without having to call? Seems like a block that only CS can remove?

• 
  𝐮𝐧𝕩𝐪. (@uniiqverse) reported 20 minutes ago

  @santanderuk Issue is why are you not giving away money like your mate @AskNationwide

• 
  dazz ii am (@dazzgedd73) reported 22 minutes ago

  Find it hard to believe how poor @santanderuk customer service is, been with them since Abbey National days (40+ years) unbelievably poor, certainly not the bank they were

• 
  Peter Pan (@PetayPanMoFo) reported 22 minutes ago

  Why the fk do I have to do age verification for my banking app! @santanderuk u know how old I am wtf!

• 
  Stumpysaurus🦖KPSS (@StumpyRabbitt) reported 32 minutes ago

  I'm being asked to provide ID via driving licence or passport and a face scan to GET INTO MY EXISTING BANK ACCOUNT. And I have three days to do it or my access to my own money could be restricted. Anyone else? Why? @santanderuk

• 
  Gray Schofield (@gray_schofield) reported 32 minutes ago

  @MartinSLewis @santanderuk offered me a cash Isa with a nice perk of an evoucher. They then don't send out the log in details in their own time limit and then stop the promotion so I don't get the evoucher... Investigate this please