Santander down? Current status and problems in Tenterden, Kent, England

Problems in the last 24 hours in Tenterden, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tenterden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Tenterden, England

Latest outage, problems and issue reports in Tenterden and nearby locations:

• 
  Steve E (@steveinmarden) reported 52 minutes ago from Marden, England

  we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Desperate Dan (@Stockstrader001) reported 9 minutes ago

  @MrPostman90 @santanderuk Same with @HSBC mate. Held accounts for 20+ years including past mortgages and stocks and shares. Yet won't help with a Buy to Let mortgage. Customer loyalty means zilch.

• 
  Louise Collier (@Lou__007) reported 10 minutes ago

  I know you're aware of the issue @santanderuk ..... but that's not good enough. I've got no access to either of my accounts and can't even withdraw cash from other cash machines as suggested by your employees. It's a joke coming from one of the UK's leading banks. It's a good job

• 
  Michele Welch (@camdengirl67) reported 11 minutes ago

  @santanderuk Been trying to access my account from the app on my phone having no luck. Hope this will be resolved soon.

• 
  Michelle_xx_xx (@xx_Michelle_oo) reported 12 minutes ago

  Come on @santanderuk @santanderukhelp sort your phone technical issue out it's been hours now 🤬🤬😤😤😡😡 haven't got online banking so can't check anything currently!!

• 
  Martin (@MartinKoss) reported 13 minutes ago

  @santanderuk This is blooming criminal! Absolutely UNACCEPTABLE! I hope millions of customer jump ship as soon as they have access to their money! Despicable behaviour to not have the ability to roll back to a working system and leave so many people unable to access their money! CRIMINAL!

• 
  HEANEY_S (@Heaney_Ss) reported 15 minutes ago

  @santanderuk It takes 4 hours to fix?...

• 
  Mennox (@TheRealMennox) reported 18 minutes ago

  @santanderuk Not only did you put extra money in my account last week and then took it after 24 hours later, I cannot log into my banking due to this issue - although can confirm that contact payments (Apple Pay) work!

• 
  Kaya La Roche 🌙♋ (@KayaLaRoche) reported 18 minutes ago

  @santanderuk The app is working for me now but I’ve just sent money to my account with NatWest and it’s not showing in either account?! 😬

• 
  Dave_Starling_86 (@Dave070386) reported 21 minutes ago

  @santanderuk My banking app is back working but just can’t access my quick balance.

• 
  Alexander Holland (@a1exh) reported 21 minutes ago

  @santanderuk In today’s world of server virtualisation and network simulations, fall over redundancy etc this doesn’t happen IF you fund your IT department correctly. This should never happen. Smells like cost cutting