Santander

Is Santander down in Tenterden, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Tenterden, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tenterden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Tenterden, Kent, England 11/28/2025 05:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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Santander Issues Reports Near Tenterden, England

Latest outage, problems and issue reports in Tenterden and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • BrethertonAl Al Bretherton (@BrethertonAl) reported

    @santanderuk attempt number 3: 18 mins and no one even answering now. Meanwhile some scum is truing their best to steal my money and cant even block them via the app as that function is currently disabled. Extremely disappointing service!

  • fm_researcher Andrew S (@fm_researcher) reported

    @santanderuk the online app isnt working

  • TonyCoxTC Tony Cox (@TonyCoxTC) reported

    @santanderuk Anyone who believes in Internet banking should not sign up with this poor excuse for a bank. On hold for 40 minutes so far. Poor, poor service.

  • chloehammond111 AuthorChloeHammond (@chloehammond111) reported

    @santanderuk I understand long waiting times to get through by phone. But for the love of god folks, sort your onhold music out. It's actually physically painful. Listened to a lot of hold music in my 20 years as a support worker- but yours is physically offensive. Listen to it!

  • Suzie37884664 Suzie (@Suzie37884664) reported

    @lornacatherine1 @santanderuk Thought I had lost my old Facebook account when I got disabled and every attempt to have it restored failed until panel_support on instagram help recover my account

  • RichSlats Richard Slater (@RichSlats) reported

    Shambles @santanderukhelp rang twice waited 20 minutes each time for the phone to be put down on me. Finally get through adviser says they are looking into issue wait 20 mins on hold then phone gets put down on me again….disgraceful customer service @santanderuk

  • AvonSkela UnicornBellyButton (@AvonSkela) reported

    @santanderuk Just a reminder that after 11 messages still nobody has come back to me the reasons why you decrease an overdraft of 10 years + customer for being overdrafted a few months during Covid. #banksthatdontcare

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

  • SSKAuthor Stephen Knight, Author (@SSKAuthor) reported

    @santanderuk On the phone from 19:20. Lines closed at 20:00 and still no reply. Get more staff! Appalling service. Time to change banks!

  • OlgunSarah SarahOlgunKnight (@OlgunSarah) reported

    @santanderuk I am having this issue today, can you confirm if this is happening again today. Thanks