Santander down? Current status and problems in Tenterden, Kent, England

Problems in the last 24 hours in Tenterden, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tenterden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (27%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Tenterden, England

Latest outage, problems and issue reports in Tenterden and nearby locations:

• 
  Steve E (@steveinmarden) reported 5 minutes ago from Marden, England

  we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack | (@31jjt) reported 14 seconds ago

  @santanderukhelp Credit card in security checks. AGAIN. Second time in a 6 days! Honestly, the WORST service I have ever encountered. Yet again without my card until your security decide to allow me to use it. Appalling @santanderuk

• 
  Unknown wonderer (@2nd_ellllectric) reported 22 seconds ago

  @santanderuk do you know how infuriating your UX is for mortgage-only holder log in detail recovery? I don't have a special pin in my head, nor the user ID is recoverable via the mortgage account number. Why I have to wait 4-6 days for 2 letters in 2021? Utter ridiculousness!

• 
  Steven Wickham (@StevenWickham) reported 2 minutes ago

  Bloody Hell. Trying to get a phone reply from @santanderuk is impossible. I've been with them for over 50 years and the service has never been worse

• 
  Lauren Maris (@iamlozmaris) reported 2 minutes ago

  @santanderuk your fraud department have cancelled my card but I can’t get through to anyone on the phone to reactivate it. I have no access to my money!!!!! How can I contact you?

• 
  Rather Political (@Seriously23) reported 4 minutes ago

  Argh @santanderuk I spent 14 mins on hold only for you to hang up on me as you answer, no doubt because it's 5 mins before hometime. If your website was better, I wouldn't have had to call in first place ...

• 
  Jenny Jacks (@JenJacks3) reported 4 minutes ago

  @santanderuk Hello. I need to contact you but can't use the phone. Your online bot chat can't help. Have you got an email address?

• 
  Gman (@grantmelton1) reported 12 minutes ago

  @santanderuk Maybe you can let him know how bad your contact service is ! It’s taken me 2 days !!!

• 
  Phil Stone (@lucknowshanks) reported 12 minutes ago

  @santanderuk Your fraud department is shocking. I have called twice to sort and twice no one to take the call after 20 mins on hold both times. Expect a call. Cannot access online either. Going to regulator without adequate response

• 
  Jonathan Fielding (@JonthanFielding) reported 15 minutes ago

  So @santanderuk’s mobile website sucks as every time you switch to something else it requires you to login, including going to get the confirmation number they just sent you in a text, unfortunately when you log back in it then resets your session so you can’t complete any action

• 
  cdm (@cdm99VRT) reported 16 minutes ago

  @santanderuk wtf is going on? 2hrs to get thru to cust servs team and still my payments are refused. My house sale completed 2day! I remember 2008 & the crash & who bailed u out