Santander

Is Santander down in Tenterden, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Tenterden, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tenterden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Tenterden, Kent, England 12/07/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Login (21%)

    Login (21%)

  3. Website (16%)

    Website (16%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Tenterden, England

Latest outage, problems and issue reports in Tenterden and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • dave28263 Dave (@dave28263) reported

    @financialombuds I need some help please these people have really gave me a bad experience and on top they have carried on to cut me off and not help me @santanderuk

  • m18ck michael brooks (@m18ck) reported

    @santanderukhelp @santanderuk 22 days today with no bank account and no access to any money you are a joke Santander

  • jimgerakaris Dimitris Gerakaris (@jimgerakaris) reported

    @santanderukhelp @santanderuk You have the absolute worst customer service ever. Or at least until I have to deal with a worse bank

  • dave28263 Dave (@dave28263) reported

    @santanderuk tried to call them and keep getting cut off waiting in the queue no point even asking this bank for help

  • wednov1 @wednov (@wednov1) reported

    @santanderukhelp No thanks, stayed on for one hour 18 mins with no answer. following an earlier wait in a previous call of 56 mins. Terrible customer service. #santanderuk #customerexperience

  • wednov1 @wednov (@wednov1) reported

    @santanderuk Do you ever answer your help lines. Waiting over an hour now. #santanderuk #customerexperience awful customer service #CustomerService

  • G13Julie Julie Shackman (@G13Julie) reported

    @santanderukhelp @santanderuk I have not been able to access on-line banking for TWO WEEKS now! Received temp passwords etc which didn't work - blocked me! Had to wait till today (another week) for a new set of codes - still saying access blocked!!! 1/2

  • poff057 PoofPoff057 (@poff057) reported

    @santanderuk Awful queues in your Canary wharf branch. Noone on the front desk and only 1 cashier.

  • David_T_Evans Prof David Evans, OBE (@David_T_Evans) reported

    What an abysmal service experience with @santanderuk ! Weekday phone takes so long to get through. The infuriating BOT chat now has no records (lucky I took a screen shot) & weekend staff so depleted they can't action! Shocking! No wonder I want to close my account!

  • Mallmateuk Mallmate (@Mallmateuk) reported

    @santanderuk Wow abysmal customer service - Trying to log on fir the first time - impossible. Trying to contact customer service and cut off twice midway through conversation - VERY frustrating - can you help please