Santander down? Current status and problems in Tenterden, Kent, England

Problems in the last 24 hours in Tenterden, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tenterden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (25%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Tenterden, England

Latest outage, problems and issue reports in Tenterden and nearby locations:

• 
  Steve E (@steveinmarden) reported 57 minutes ago from Marden, England

  we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NiallerC (@niallerc) reported 4 minutes ago

  @Foodanddrinkfed @santanderuk That was for 2020 when you hadn't even left the union. 2 pages in and it states January exports down 75% and F&D exports to Ireland dropped from 18% to 5% and that's before rules on composite foods are factored in.

• 
  ● Mike (@miksullivan) reported 5 minutes ago

  @TomALloyd @santanderuk Had exact same issue Tom - ridic.

• 
  Eleanor Blair (@lnr_blair) reported 7 minutes ago

  Hey @santanderuk - any chance you can add Time-based One Time Passwords using an authenticator app as an alternative login option? It's frustrating waiting for texts and having 3 come at once due to poor mobile signal.

• 
  Deepa Patel (@DeepaPa97520111) reported 9 minutes ago

  @santanderuk I’m trying to get through to your customer services but not being able to get through. Can somebody contact me please?

• 
  AskAmy.Life (@AskAmy_Life) reported 12 minutes ago

  £332 has gone from my account in the last 24 hours and I have no way of finding out just wtf is going on. Crap service @santanderuk

• 
  Sam (@dallabona18) reported 14 minutes ago

  @santanderuk your mortgage service is appalling! Twice in 2 weeks you've delayed our house move and now collapsed it by asking for ridiculous amounts of documentation and taking ages to respond...and then insisting on doing everything by mail & FAX!!

• 
  Hardeep Ubhi (@Hardeepubhi101) reported 15 minutes ago

  @santanderuk your Stratford branch has failed to log my official complaint. I visited the store on 22nd April, was told I'd receive a text with a ref number by the end of the day. This branch has failed on customer service.

• 
  Hayley-Jayne (@Hayley_Tutton) reported 15 minutes ago

  @santanderuk are your intermediary phone lines working? Been on hold for 2.5 hours and counting ......

• 
  Al Feher (@AlFeher77) reported 15 minutes ago

  @santanderuk Very poor customer service. Disconnected 3 times on 0800 028 4055 opt 5, the 4. Then when I do get through to someone after waiting for 15 mins they hang up on me 😡

• 
  Stephen Fenwick (@StephenFenwic12) reported 20 minutes ago

  1/2 Am starting to die of starvation. Last week @santanderuk closed my accounts down because of "fraudulent activities" - have no clue WTF happened. They wouldn't let me withdraw the money remaining in the accs - have to wait 28w/d for a cheque: haven't eaten for almost 2days..