Santander down? Current status and problems in Tenterden, Kent, England

Problems in the last 24 hours in Tenterden, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tenterden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Tenterden, England

Latest outage, problems and issue reports in Tenterden and nearby locations:

• 
  Steve E (@steveinmarden) reported 15 minutes ago from Marden, England

  we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grahamkendall82 (@grahamkendall82) reported 1 minute ago

  @santanderuk you keep sending letters and notifications on apps and emails to get in touch about mortgage fix rate ending... impossible to get in touch with you..I have spent 4hrs on hold one day and another 2 over the past week. Absolutely pathetic.

• 
  Jeremy White (@jeremyiwhite) reported 1 minute ago

  Help @santanderuk You seem to have set my statements to online only without asking me and the IOS app option to go back to paper doesn’t work. What do I do?

• 
  MikeW (@mikewiow) reported 7 minutes ago

  @viagogo @Tesco I will do so - although I have now ordered tickets using my @santanderuk account, so not much for you to do. Unless maybe you have trouble with Tesco, or they with you, but for a customer, either way, that experience sucks!

• 
  Diane Parish🇪🇺🇨🇾#RejointheEU (@dianepar) reported 7 minutes ago

  @santanderuk should be held to account blocking accounts with no notice and still not sorting their admin over a 5 week period. Who are they to be able to prevent access to funds for no good reason. Paid taxes and dues and cannot access monthly pension - causing untold stress

• 
  Jonathan Abrahams (@jca8155) reported 8 minutes ago

  @santanderuk absolute nightmare dealing with your security team. Over 2 hours of my life wasted with 5 phone calls. Appalling service!

• 
  Anna Smith (@annasmith0411) reported 13 minutes ago

  @santanderuk how do I get through to you to pay our mortgage? We have been on hold for at least 2 hours a day for the last 4 days - been into local branch and they can’t help - this is madness please someone help - I need to give you money!

• 
  Paul Evans (@PaulEvans007) reported 14 minutes ago

  @santanderuk Why is your telephone service so abysmal? After a 25 minute wait listening to the usual patronising messages and nauseating muzak, I’m answered by someone so rude and disinterested that I realise I’ve completely wasted my time. Do you hate your customers that much?

• 
  Improview Limited (@Improview) reported 14 minutes ago

  Trying to start or take over a current business, Liz truss says grow the economy, both @BTBusiness and @santanderuk are putting so many obstacles in the way, absolutely no help at all … hopeless UK support for SMEs @10DowningStreet

• 
  Jacqui SmethurstTodd (@1977pandora) reported 19 minutes ago

  @santanderuk I have a complaint. I wish to complain via email as after being kept waiting on the phone for over two hours whilst trying to sort a fraud issue I decided to email. Impossible only phone numbers available. Not only is this frustrating but 1/2

• 
  Diane Parish🇪🇺🇨🇾#RejointheEU (@dianepar) reported 19 minutes ago

  @santanderuk absolutely disgusted that I am left without access to MY funds. A block placed on my account on 2nd September as they wanted proof of residency etc. Papers requested were provided and block lifted. Further paperwork required and another block placed with no notice