Santander status: access issues and outage reports

Problems in the last 24 hours in Tenterden, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tenterden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Tenterden, England

Latest outage, problems and issue reports in Tenterden and nearby locations:

• 
  Steve E (@steveinmarden) reported 52 minutes ago from Marden, England

  we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil Vickery (@philvickerytv) reported 53 seconds ago

  Have to say absolute shocking customer service! … 3 days nearly 3 hours .. 6 mile round trip to clear a problem .. @santanderuk @santanderukhelp

• 
  Mackinder and Sons Transport Ltd (@EVMRecovery) reported 4 minutes ago

  @Bounce_BackLoan @scullyp I suppose you only really hear the bad, it's like any forum. That said mine is with @santanderuk and I've had no issues thus far. Just for balance 👍

• 
  Lady Elanor #saveNeighbours🙏🐈‍⬛🌻🌿 (@Deeppurplecat) reported 7 minutes ago

  I know why there is so much bank fraud. Simple. Banks make it impossible for you to report it @santanderuk If you could report it 'immediately' as they ask you to. they could stop it.

• 
  Rachel Gilbertson Film (@film_rachel) reported 12 minutes ago

  @santanderuk @santanderukhelp HI, have expected a payment from 17th June, person said 3-5 working days who paid it but not showing up in account or pending? Please help x

• 
  LimaAlpha (@LimaBluex) reported 13 minutes ago

  Nice of @santanderuk to send me this after I've signed my contracts for my new house. I'm buying shared ownership. I'm already struggling as a first time buyer due to ridiculous inflation. And now I won't get my £3,000 bonus on my share? Hardly HELP to Buy, is it?! I'm so upset.

• 
  Faye Haddon (Taylor's Version) (@FayeARooney) reported 18 minutes ago

  Absolutely love it when @santanderuk accuse me of fraud not even a week after they deleted all of my log in information for online banking 🖕🏻🖕🏻🖕🏻

• 
  sharon (@shrnfraser) reported 19 minutes ago

  @santanderuk help me out guys. Ever time I call you answer and hang up. I need to speak to someone please.

• 
  barrie moran (@barriemoran) reported 21 minutes ago

  @santanderuk service is ridiculous. Over 2.5 hours on hold. Fraud team unavailable. Two. Both ends in a row. Impact on business inexcusable.

• 
  enpointedancesupplies (@enpointedanceuk) reported 21 minutes ago

  @santanderuk anyone else help please This is now urgent I have 1.5 hours to collect my breathing medicines for the week I was promised Monday last week and yesterday money would be released. This is now urgent and life threatening you are preventing me from breathing medication

• 
  Will Hotham (@Willhotham) reported 24 minutes ago

  Really great… NOT…from @bancosantander @santanderuk paid off my credit card Friday, preloaded it to cover my hotel fees for a week in Barcelona… today, card limit reached. Spoke to customer services for an hour today….