Is Santander down in Tenterden, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Tenterden, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tenterden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (38%)
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Website (33%)
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Login (24%)
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Transfer (5%)
Community Discussion
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Santander Issues Reports Near Tenterden, England
Latest outage, problems and issue reports in Tenterden and nearby locations:
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Steve E
(@steveinmarden) reported
from
Marden, England
we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Slocombe
(@charlieslocs78) reported
@santanderuk @antanddec I can't believe how horrendous service whne trying to complete simple tasks, especially when considering vulnerable customers
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SkepticalClassics
(@MahlerRehab) reported
Sick and tired of banks being basically inaccessible to elderly people like my Mum and Dad. Mum had to put the phone down on a representative of @santanderuk who couldn’t help her get a new PIN number. @TheFCA this is discriminatory & not good enough.
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clare l
(@1cymruambyth2) reported
@santanderuk been trying to phone the fraud team all day, nobody available to take my call, pretty poor customer service.
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Sei Bass Rock!
(@BassSei) reported
@santanderuk if you are going to send a code to my phone on The online banking site. SEND THE ******* CODE FFS!
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K8
(@odetoocd) reported
@santanderuk I don't know where to go for my appointment this sat, please help me??
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B
(@jakkimagee) reported
@santanderuk I have been waiting to talk to someone now for 45mins. I understand the current situation but need some help
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Geoff Watts
(@geoffcwatts) reported
The #customerservice from @santanderuk has been pretty atrocious. Using the app for support is ridiculous. Requested a balance transfer nearly a month ago and it still hasn’t happened despite being told 3-5 days #overdrawn
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Ali W
(@Alijaney) reported
Down to £33 in our bank account as @santanderuk still haven’t made a large transfer we requested on 19 September despite several messages and a promise to escalate the request/our complaint. Unacceptable.
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Louth Matters
(@LouthMatters) reported
Grrr @santanderuk help your customers. I've spent 2 hours just trying to find out where to email a complaint to you & failed. The worst experience is the dire 'chat' with a robot on your website who doesn't understand anything - even the word email. Please let me have an email
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LazyJournalist
(@journalist_lazy) reported
@santanderukhelp Enact Conveyancing Ltd are an absolutely terrible company, you @santanderuk appointed this **** shower of a company to manage our re-mortgage. They haven’t and it’s now cost us hundreds of £££’s