Santander

Is Santander down in Tenterden, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Tenterden, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tenterden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Tenterden, Kent, England 03/01/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Tenterden, England

Latest outage, problems and issue reports in Tenterden and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LeifJerram Leif Jerram (@LeifJerram) reported

    @santanderuk what a shambles of a bank. 0 customer service. Website from the 80s. Call times of 1 hr + (haven't actually had time to stay on phone longer than an hour with no answer...what with having a job and all)

  • andrewdey1973 Andrew (@andrewdey1973) reported

    @santanderuk Is there a problem contact today at Santander as no live talk and been on hold for nearly 50mins now. Not good when got client waiting for new mortgage.

  • michellemsk11 Michelle 💙 (@michellemsk11) reported

    @santanderuk why do your branches open their doors at 9.30? There were staff standing around the Orpington High Street branch at 9am today when I thought you were open. It’d be more convenient to working people to open branches at 9am

  • SarahCrust Sarah Crust 💙 (@SarahCrust) reported

    @santanderuk @MartinSLewis Just so everyone knows that when you are paid by cheque that it takes 10 working days to even get to your account before it’s cleared next working day. Something Santander forgot to mention if you pay in at a Post Office. Frustrating!

  • 86Wils Stacy Cain (@86Wils) reported

    @santanderuk terrible service. 20 minutes on hold to be told I can't make an appointment to see anyone or open an account online or the phone!

  • sightseersteph Steph Butcher (@sightseersteph) reported

    .@MastercardUK please help! My new @santanderuk bank card was used fraudulently before I even had access to the card details. They are blaming yourselves for allowing the payments to go through, please can you advise

  • BluntJabber BluntTalk (@BluntJabber) reported

    @santanderukhelp @santanderuk I need help with a re-mortgage which I’ve been speaking to someone about for nearly 2 months now. It’s like banging our head against a brick wall, we are going around in circles. I need action done asap. Who can I speak too?

  • AutisticScribe The Autistic Scribe (@AutisticScribe) reported

    I am putting together an article for publishing following a report of you not allowing access to your services for people who have a disability which prevents them being able to use a telephone, @santanderuk @santanderukhelp. Would you like to make any comments for the article?

  • Finias Finiasfinn (@Finias) reported

    @santanderuk terrible service...5 trips to the same branch over 3 weeks only to find it closed. Surely you can sort cover by now.

  • hayley_crane Hayley Crane (@hayley_crane) reported

    @santanderuk I have dialled you and placed on hold for over 1 hour now. No email address. Webpage not user friendly. No other form contact. Very poor customer experience indeed.