Santander

Is Santander down in Tenterden, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Tenterden, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tenterden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Tenterden, Kent, England 03/01/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Tenterden, England

Latest outage, problems and issue reports in Tenterden and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • larden_clare Piano Clare (@larden_clare) reported

    @santanderuk can you tell me what I have to do to get through to a real person? Appalling service on your so-called online 'chat' and phone system.

  • owmybrainhurts1 NotAnotherNeurodivergent♿ (@owmybrainhurts1) reported

    @santanderuk I think your text service got hacked last night 👀

  • EmmYouEffCee 2badmice (@EmmYouEffCee) reported

    @santanderuk help. I cannot login online can't get through on the telephone and going round in circles with your chatbot. I just need a paper statement posting for my credit card account. That's it. Please send help. Thanks.

  • WendyNowak Patients Against Privatisation ⚫🔶🎪 🐟 3.5% #FBPE (@WendyNowak) reported

    Hi @santanderuk Not a customer but I've been trying to get through to your fraud team to report a fraudulent credit card application in my name. Was on hold for half an hour and got got cut off. Not easy.

  • lickleheart Caroline (@lickleheart) reported

    Since Sunday, there’s been technical issues on the @santanderuk website. The communications director should’ve ensured a message was displayed on the website, rather than customers calling & being put on hold for hours to resolve these issues. Unacceptable & stressful. #Santander

  • gkellen Graham Kellen (@gkellen) reported

    @santanderuk my wife and I have been taking turns listening to the same track whilst on hold for 5hours. You blocked our app and web access for making a payment even though I approved it via phone call, no access to anything, now after the latest 1:30 minutes waiting you close …

  • EVMRecovery Mackinder and Sons Transport Ltd (@EVMRecovery) reported

    @Bounce_BackLoan @scullyp I suppose you only really hear the bad, it's like any forum. That said mine is with @santanderuk and I've had no issues thus far. Just for balance 👍

  • manEatingFish ManEatingFish (@manEatingFish) reported

    @santanderuk Appalling customer service in branch. Trying to set up a deputyship account so my disabled daughter can have access to her Child ISA and told no appointments available until September

  • JE_esquire JE_esquire (@JE_esquire) reported

    Dear @santanderuk - how do I make a complaint? I have a fraud case which your team have not sorted despite a number of requests and when I ask to speak to complaints team to escalate, they hang up on me? This is the worst customer service.

  • drm_anderson David Anderson (@drm_anderson) reported

    @santanderuk @santanderukhelp Been trying to make payment to CC via website and it has hadb technical issues since last night. Been on phone for 40 mins to get help with this - still waiting. Not good service.