Santander

Is Santander down in Tenterden, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Tenterden, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tenterden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Tenterden, Kent, England 12/10/2025 03:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Tenterden, England

Latest outage, problems and issue reports in Tenterden and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AmazonAscent Ascent of the Amazon (@AmazonAscent) reported

    @santanderuk Hi Santander. Five days now since you suspended my bank account for the second time in a year for no reason at all. I have no cash on me and I’m in Perú. Come on, you have the power to give me access to my account. What’s going on???? I need this sorted asap.

  • iihay Iain Hay 🇺🇦 (@iihay) reported

    Hey @santanderuk don’t you think it’s a bit ridiculous to send me out of your app app to sign up for your new rewards scheme and then ask for card details+CVV when you know who I am anyway as I came from your app. Do you not trust your own apps security or just terrible design?

  • LaVieEnLaila ليلى (@LaVieEnLaila) reported

    @santanderuk can you explain why is your bank and customer service so so terrible???

  • boudhabyebye Beurgeois Gentilhomme (@boudhabyebye) reported

    @santanderuk you are the worst bank in the Uk and you know it. Anyway I had to send a paper document to change my address abroad… it has been 2 weeks and nothing done. How possible is that? How slow can you be!? Well please change my address asap please! This bank is a disaster!

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

  • markwass markwass (it) (@markwass) reported

    @santanderuk trying to pay into a mortgage account which is not mine. Why does my bank not recognise the details? What am I doing wrong... Help!

  • swingate79 swingate79 (@swingate79) reported

    @santanderuk Have been trying to get hold of Santander Consumer Finance. Online payments are not going through, customer service aren’t answering emails and constantly stuck on hold when calling. Please advise urgently.

  • andy_richards1 Andy Richards (@andy_richards1) reported

    @santanderuk If you introduce a shiny new customer benefit platform such as Boosts, it may be worthwhile making sure the links to the retailers actually work….🙄

  • madonnaragu Madge (@madonnaragu) reported

    @ThreeUKSupport Spoken to @santanderuk @santanderukhelp on the phone already. They say it's an issue with our provider - Three 5G broadband. It's odd now both you and Santander say it's not a known issue when other people are having it too. Maybe it's the constantly changing IP address?