Santander status: access issues and outage reports

Problems in the last 24 hours in Tenterden, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tenterden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Tenterden, England

Latest outage, problems and issue reports in Tenterden and nearby locations:

• 
  Steve E (@steveinmarden) reported 3 minutes ago from Marden, England

  we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  vince tanner (@TannerVinc26621) reported 47 seconds ago

  @DrChrisParry @santanderuk If waiting an HOUR on the 'fraud' line, is the problem, then yes.

• 
  Alan (@metalheed) reported 4 minutes ago

  @santanderuk Tried every day got 20 days and it still won't take a picture of my passport. At this point it's easier to just move to a new bank. It's shameful that your technology is so bad I can't access my own account

• 
  Baljeet Mahey (@F123SHY) reported 4 minutes ago

  @santanderuk ...... Didn't even told why is that behaviour. Now received PIN. What IS GOING ON... ???? CAN YOU PLEASE HELP!!

• 
  Sarah Louise Macrae (@goode86) reported 9 minutes ago

  @santanderuk I will hopefully not be going back for a long time - reason why bank stores are on the decline when you don’t receive any customer service in store people won’t use them

• 
  SoftwareLife (@Mindfulness2050) reported 10 minutes ago

  @santanderuk Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  On The Write (@On_The_Write) reported 14 minutes ago

  @DrChrisParry @santanderuk Their customer service is woeful, always has been

• 
  William Poel (@wpoel) reported 15 minutes ago

  @claudelittner @santanderuk @cahoot Claude: I just got told in an email from Cahoot "Important Information - 25/05/2026 Dear MR ......... You may need to take action Please log on to your Online Banking as soon as possible. You have an important new document to read....." I haven't had contact with Cahoot for ~20 years and the task of exhuming old contact info (or anything else) is going to be vast. And if I do, 99% it will be spam or an offer to sell me something - not news of an error in my favour for £50k. Banks sending out these types of messages create a lot of hassle - and there needs to be a way of getting a fast track summary to determine if it is worth the effort.

• 
  Oasis (@Oasisrvti) reported 17 minutes ago

  @santanderuk customer comes first so it’s always right not at this company. They’ll just take your money and block your bank and do nothing about it for a week so if you’re thinking about opening the account for convenience, please don’t because all it’s gonna do is cause agro

• 
  Craigyy121 (@craigyy121) reported 17 minutes ago

  @santanderuk @TSB @santanderuk why is your online banking not working just now?, I need to get on it

• 
  Martin Hughes (@MartinH01846340) reported 19 minutes ago

  @santanderuk this is terrible. Simple want to change the mobile number. No help or support and not even a local branch. Disgraceful bank