Santander

Is Santander down in Tenterden, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Tenterden, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tenterden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Tenterden, Kent, England 11/24/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (20%)

    Website (20%)

  3. Login (20%)

    Login (20%)

  4. Transactions (7%)

    Transactions (7%)

Community Discussion

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Santander Issues Reports Near Tenterden, England

Latest outage, problems and issue reports in Tenterden and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • scarysary76 sarah woodhouse (@scarysary76) reported

    @santanderuk please explain why you think it’s acceptable just to keep reposting the same message. In a society where we are expected to be cashless more and more.. your support today has been appalling.

  • shazofficially shaz (@shazofficially) reported

    @santanderukhelp @santanderuk this is honestly ridiculous, I can’t access nothing and I’m needing to transfer money the least you can do is compensate for people this is the biggest let down can’t call up or use the app so what’s the point

  • KayaLaRoche Kaya La Roche 🌙♋ (@KayaLaRoche) reported

    @studant47 @santanderuk @santanderukhelp It isn’t routine maintenance - that was last night and they don’t do it all day on a Saturday shutting their entire system. I’m not sure why they added that message. I can access the app and my balance is there thankfully. But the money I’ve transferred today is missing.

  • EACharles12 Eric Andrew Charles (@EACharles12) reported

    @lisabrackers @santanderuk Totally agree but today’s events show the need to spread your banking love around! I don’t advocate using credit cards but today they would be helpful. Also if you upload your card in Apple Pay would still work even if the bank is down.

  • MartinKoss Martin (@MartinKoss) reported

    @santanderuk This is blooming criminal! Absolutely UNACCEPTABLE! I hope millions of customer jump ship as soon as they have access to their money! Despicable behaviour to not have the ability to roll back to a working system and leave so many people unable to access their money! CRIMINAL!

  • KayaLaRoche Kaya La Roche 🌙♋ (@KayaLaRoche) reported

    @santanderuk The app is working for me now but I’ve just sent money to my account with NatWest and it’s not showing in either account?! 😬

  • hanjordan Hannah Jordan (@hanjordan) reported

    @santanderukhelp @santanderuk pls help, I’d like to leave the house today

  • scoop_se25 Scoop (@scoop_se25) reported

    @santanderuk my app is working again please Don let this be temporary

  • EACharles12 Eric Andrew Charles (@EACharles12) reported

    @BeccaJ5216 @lisabrackers @santanderuk While this is totally unacceptable from Santander, it’s also foolish not to have many cards as all these providers regularly have issues

  • xx_Michelle_oo Michelle_xx_xx (@xx_Michelle_oo) reported

    Come on @santanderuk @santanderukhelp sort your phone technical issue out it's been hours now 🤬🤬😤😤😡😡 haven't got online banking so can't check anything currently!!