Santander

Is Santander down in Sudbury, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sudbury, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sudbury, Suffolk, England 09/18/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (27%)

    Mobile App (27%)

  2. Transactions (26%)

    Transactions (26%)

  3. Website (21%)

    Website (21%)

  4. Login (18%)

    Login (18%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Sudbury, England

Latest outage, problems and issue reports in Sudbury and nearby locations:

  • lou26chris louisa hardy (@lou26chris) reported from Sudbury, England

    @santanderuk after holding for over 20 minutes you cut me off 😢😢 I need to get a message to an advisor I saw this morning in my local branch . It is to do with closing my kate fathers accounts down .

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • __miasykes Mia (@__miasykes) reported

    @santanderukhelp @santanderuk is your app down? Can’t seem to get through to anyone on chat. Can’t send payments on the app at all without ‘oops something went wrong’ message

  • fat_dad_cyclist fat dad (@fat_dad_cyclist) reported

    @santanderuk such terrible service from cwmbran branch today

  • kusagajnr sebah kusaga (@kusagajnr) reported

    @santanderuk i am very upset with your customer service espicially people from call center been up and down chassing to clear my counter cheque more than 3month it seem no one know what to do can you help me please😭

  • lombardi_est87 Charlotte Lombardi-Whitehouse (she/her) (@lombardi_est87) reported

    @santanderuk I have a personal loan with Santander I want to pay back. How do I log in to view the details as I don’t bank with Santander?

  • sightseersteph Steph Butcher (@sightseersteph) reported

    So @santanderuk & @financialombuds think it’s fine for card details to be fraudulently used abroad & not bother to flag to the customer because they “don’t want to disturb normal transactions”. Despite it being for a taxi in Belgium when I hadn’t left the country for two years…

  • CurlyClareToo Militant Lambchop ✊🏼💙 NHS ✊🏼❤️ BLM #StaySafe (@CurlyClareToo) reported

    @David__Osland @punyvikinglass I was scammed months ago and locked my bank account. The temp passwords sent by @santanderuk won’t get me into my online account but had to give up after waiting hours to speak to a human. I need access soon though. #NotEnoughHumans

  • sleepysilvery peter howard (@sleepysilvery) reported

    @santanderuk Hi is anyone working on your helpline? I messaged yesterday and have received no reply!

  • craigbutcher Craig Butcher (@craigbutcher) reported

    Hey @santanderuk, your website needs so many improvements in terms of accessibility, I have been asked to log in over 10 times to change an address and it turns out it refuses to do it, and recommends me to go to the bank to do this. Surely a simple task should be doable?!

  • Jamie98204204 Jamie (@Jamie98204204) reported

    @santanderukhelp @santanderuk can you fix your cash point in Harrogate please. I wanted to pay in a cheque.

  • jonny_b69 J B 🇺🇦 (@jonny_b69) reported

    @London_Cycling @santanderuk @TfL Why are you presenting the substantial price increase as a reduction? At present the £2 access charge give unlimited rides <30 mins over a 24 hour period. Now every ride <30 mins will cost £1.65. Money may be tight for TfL but its also tight for Londoners who rely on hire bikes