Santander down? Current status and problems in Stowmarket, Suffolk, England

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stowmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

• 
  louisa hardy (@lou26chris) reported 11 minutes ago from Sudbury, England

  @santanderuk after holding for over 20 minutes you cut me off 😢😢 I need to get a message to an advisor I saw this morning in my local branch . It is to do with closing my kate fathers accounts down .

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robbiemitch123 (@Bobby1261299593) reported 4 minutes ago

  I really don't understand how the @santanderuk customer service line has been open since 8am..so 12 minutes...yet here I am sitting on a 9 minute hold..

• 
  Richa Saxena (@SaxenaRichaa) reported 5 minutes ago

  @santanderuk I really need help as I have forgotten my details. I am currently abroad. How can you support me?

• 
  David (@DavidGB3000) reported 5 minutes ago

  @santanderuk When are you going to become a customer friendly bank. You refuse to help online, your website will only offer help if we register for online banking. You close branches.....you forcing people to leave? You discriminate against customers.

• 
  David (@DavidGB3000) reported 11 minutes ago

  @santanderuk Are you not legally supposed to help customers? You offer no help on your website other than to those for online banking. You will only talk if you register for online banking. So we are forced to use a service we do not wish too? May be if I write to your CEO...

• 
  Samantha Guy (@slowlygettingby) reported 14 minutes ago

  @santanderuk 55 minutes on hold currently and counting. My card is blocked and I’m unable to get through, every time I try to call I’m kept on hold for 30+ mins! Online no help and branch directs me to phone. How am I supposed to solve this?!

• 
  David (@DavidGB3000) reported 14 minutes ago

  I feel sorry for customers of @santanderuk @santanderukhelp when they refuse to help if you refuse to register for online banking. @financialombuds

• 
  PIAT (@bringupthePIAT) reported 15 minutes ago

  @santanderuk Your online service is increasingly unreliable. Logged in to set up a new payee, but part way through got a message saying online banking is unavailable. Logged in again, repeated the above, but after four attempts hadn't received an OTP, so cancelled the payment.

• 
  julie braine (@juliebraine1) reported 18 minutes ago

  @BrianCol2021 @santanderuk Having the same problem

• 
  Clare Wiener (@ClareWiener) reported 19 minutes ago

  @santanderukhelp Well it's now over 2 weeks since my card was blocked causing inconvenience and embarrassment & still no contact from @santanderuk nor no paperwork to sign (new card received). Appalling service. Please escalate, again.

• 
  Donna Barnham (@DonnaBarnham1) reported 19 minutes ago

  @santanderuk your staff in the Sutton branch really need training when dealing with a bereavement! We have had an awful experience when trying to close my nieces account this morning! She was 22 and the service was appalling!