Is Santander down in Stowmarket, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stowmarket, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Stowmarket, England
Latest outage, problems and issue reports in Stowmarket and nearby locations:
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louisa hardy
(@lou26chris) reported
from
Sudbury, England
@santanderuk after holding for over 20 minutes you cut me off 😢😢 I need to get a message to an advisor I saw this morning in my local branch . It is to do with closing my kate fathers accounts down .
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Antony Rowell
(@AntonyRowell) reported
Big shout-out to @santanderuk for being the worst customer support department on the planet. 2 months waiting for a credit card application and get told I'm ineligible after 6 other people from the same department telling me I'm eligible and it's on the way. Avoid at all costs
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Mohammed Khan محمد خان
(@MAK_Autohaus) reported
@santanderuk do you offer a webchat service?? I generally use online banking, but my query can be dealt with online so subsequently called the customer service number after a 28 min wait. Handler answered, said hello and a second later, hung up. 👎
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Sarah Crust 💙
(@SarahCrust) reported
@santanderuk @MartinSLewis Just so everyone knows that when you are paid by cheque that it takes 10 working days to even get to your account before it’s cleared next working day. Something Santander forgot to mention if you pay in at a Post Office. Frustrating!
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Sue
(@Sue62892930) reported
For some reason Santander has frozen our account we need to make a payment and my husband has been on the phone on hold to security for 1 hour 13 minutes and counting. What sort of customer help is this, we need to get to our money @santanderukhelp @santanderuk
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Aaron 🏴
(@itsMoffat) reported
I know it’s all about digital solutions first now, but it’s just taken me 6 minutes to get through the IVR to @santanderuk @santanderukhelp cause I need to perform a service that can’t be done online. Not a great experience.
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David Waters
(@davidwaters79) reported
from
Knutsford, England
Goodness me @santanderuk @santanderukhelp you really, really don’t want people to call you. New customer here needing to speak to someone. I’m over 30 mins in & most of that was messages telling me not to call 😩😩
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Finiasfinn
(@Finias) reported
@santanderuk terrible service...5 trips to the same branch over 3 weeks only to find it closed. Surely you can sort cover by now.
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Mrs M
(@HeadOnTheHill) reported
9 days without access to my @santanderuk accounts. 9 days of listening to their hold music and not getting through to anyone. Today I can finally make it into one of their banks - half term and can therefore make their inconvenient hours. New bank recommendations welcome…
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john murphy
(@johnaze) reported
@santanderuk If your telephone banking put customers through to one of your customer service assisants straight away instead of the automated system talking crap for three minutes things would process a lot quicker.
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Roger steer
(@Rogersteer1) reported
@santanderuk come on I’m trying to transfer some money for a house deposit BLOCKED and i cannot now talk to anybody please HELP