Santander

Is Santander down in Stowmarket, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Stowmarket, Suffolk, England 10/24/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (31%)

    Website (31%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (16%)

    Login (16%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • lou26chris louisa hardy (@lou26chris) reported from Sudbury, England

    @santanderuk after holding for over 20 minutes you cut me off 😢😢 I need to get a message to an advisor I saw this morning in my local branch . It is to do with closing my kate fathers accounts down .

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Divya10Hirani Divya Hirani (@Divya10Hirani) reported

    Customer service, we have had for the past year has been appalling. Requested new online banking details and kept getting told you should receive them in 10 days. 6 Months gone by. Then decided to close our ac 2 wks ago and have not received anything. @santanderuk

  • IanSlaterPhoto1 IanSlaterPhotography (@IanSlaterPhoto1) reported

    Hey @santanderuk is the online banking system down? Can’t make a simple payment.

  • ellie_may15 elaine murphy (@ellie_may15) reported

    @santanderuk tried to get through to mortgage dept 4 times today.. kept on hold for a total of 1 hour 43 mins between the 4 calls as had to put phone down as have work to do!! Is there actually anyone there in the mortgage dept ?? Can someone please call me???

  • NickLocalExpert NickLocalExpert (@NickLocalExpert) reported

    Hi @santanderuk 'chat with us'? What a joke! Where is my daughter's free railcard she was supposed to get with her student account? Awful customer service! Pls DM, contact me offline, or credit her £100 that the 'free railcard' is worth. #unimpressed

  • eat_th1s Chris Newman (@eat_th1s) reported

    @santanderuk really disappointed in your mortgage team. Have a deadline for completion but earliest you can get a valuation survey is 3 weeks?? I got a structural arranged in 5 days. When I talk to your team about it they are unable to offer any solutions or help at all 😤🤬

  • Walks_Luke Luke Walker (@Walks_Luke) reported

    @santanderukhelp 15:58 Exactly 3 Hours Waiting @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Support Ever

  • mumofrowdyboys A (@mumofrowdyboys) reported

    @santanderuk hi, I signed up for a credit card with the offer of a £40 amazon voucher on sign up. I have activated the card but don't know how to claim my voucher. Can you help please?

  • WarningZ_iOSApp Shawn Marston (@WarningZ_iOSApp) reported

    @santanderuk Your ‘security’ OTP etc process is fundamentally broken. Just send me the password, I don’t need the paragraph of waffle! Has ANYONE on your dev team actually USED the App/Website. Awful, utterly awful!

  • sleepypatronus Kelly Hall (@sleepypatronus) reported

    Unbelievably disappointed @santanderuk lost a lot of trust in you especially as you still haven't got back to me over a big problem caused by your cashier in your branch! #thebankthatdoesntcare

  • Cuthlettbaby93 A👑 (@Cuthlettbaby93) reported

    Huh? @santanderuk why are you now MasterCard instead of Visa? 🤔🤔 (No problem, just curious, wondered why my new card looked different haha)