Santander status: access issues and outage reports

Problems in the last 24 hours in Stourport-on-Severn, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stourport-on-Severn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Stourport-on-Severn, England

Latest outage, problems and issue reports in Stourport-on-Severn and nearby locations:

• 
  Andy Wilf Williams (@Wilfy1874) reported 58 minutes ago from Dudley, England

  @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  . (@Midnight_x83) reported 12 seconds ago

  @santanderuk It's been four hours since your chat not said they were passing me to a customer service rep to join the chat....still nothing

• 
  Ian Melville (@irmelville) reported 1 minute ago

  @santanderuk The shocking level of customer service you are showing today is perhaps the worst I've had to deal with in a long time...

• 
  Clippz (@Clippz) reported 3 minutes ago

  @santanderuk Why doesn't your chat feature work on your website. It has been broken for ages!

• 
  mariam (@elghwliyah) reported 3 minutes ago

  @santanderuk your customer support is awful I have been trying to contact a real human being for almost an hour - I need to dispute a charge ASAP

• 
  Laura odell (@lauraodell13) reported 5 minutes ago

  @santanderuk Absolutely shocking customer service. I should not have to be chasing my own money, endless calls, emails and last resort is reaching out here. All I keep being told is to constantly email, and I never get a reply. It’s been 2 weeks and being given the run around

• 
  Damien McCrystal (@DamienMcCrystal) reported 8 minutes ago

  @santanderuk An unmoving queue at 3.15pm. No indication of service available. If you can’t serve after a certain time, make it clear, put up a sign. Deal with customers clearly and efficiently instead of wasting their time. Don’t treat people like **** because they’re poor and inarticulate.

• 
  Tyler (@Empty_With_You) reported 8 minutes ago

  @santanderuk Prevent me from getting access to my money. That you’d prevent my DD’a and bills from being paid. No attempt whatsoever to inform me what was happening with my account. No attempt to confirm Receipt of the emails telling my wife that my account would be blocked for no reason.

• 
  Cornwall ⭕️‘s. (@postmanpat1965) reported 9 minutes ago

  @santanderuk yes, but why cant we do it on the app? thats what i asked. some people dont always have access to a computer

• 
  Technicslover (@technicslover) reported 13 minutes ago

  @nickkeca @santanderuk blocked my credit card for buying something from a supplier I'd used before and I authorised it with my fingerprint on the app. They still thought it was fraud. Then took hours to sort out. I need a new credit card provider as this is just over the top ****.

• 
  Chris (@geordiechris48) reported 14 minutes ago

  @santanderuk @santanderukhelp Visited your Northumberland St, Newcastle branch today to deposit some cash. Out of 4 machines that had cash deposit facilities, only 1 was working! Took 30 mins to deposit, machines were so slow there was a queue and huge queue for teller #dobetter