Santander status: access issues and outage reports

Problems in the last 24 hours in Stourport-on-Severn, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stourport-on-Severn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Stourport-on-Severn, England

Latest outage, problems and issue reports in Stourport-on-Severn and nearby locations:

• 
  Andy Wilf Williams (@Wilfy1874) reported 34 seconds ago from Dudley, England

  @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Bates (@AndrewBate13285) reported 6 minutes ago

  Still waiting for @santanderuk to help me with a couple of simple questions I sent them 5days ago. Live chat asks you to leave your questions but never reply Wasted many lunch breaks on hold. They still view me as a nuisance for having the audacity not to know everything

• 
  Tyler (@Empty_With_You) reported 6 minutes ago

  @santanderuk It’s not even the lack of advanced notice (which is horrific) it’s the fact that I’ve apparently not had access to my money since 18th yet nothing has been said to me, nor does the app reflect this. I’ve called the number & that hasn’t helped. I’m switching my bank.

• 
  Sorare Rhino (@FifaThing) reported 6 minutes ago

  Update day 7 @santanderuk have proved they are a joke of a bank and allowed a company @AirFranceUK @airfrance to take money out of my account for a service (flights)not provide any flights or confirmation regarding flights but because its not the banks money they are ok with it

• 
  Pasteur Eyes #UTA 🟥 (@broncoskolar) reported 8 minutes ago

  Disappointed @santanderuk that you moved my local Canary Wharf branch without telling me. Not good customer service.

• 
  Tom King (@silentshark) reported 8 minutes ago

  @santanderuk any chance you could answer your phone? Appaling service

• 
  vince tanner (@TannerVinc26621) reported 10 minutes ago

  @DrChrisParry @santanderuk If waiting an HOUR on the 'fraud' line, is the problem, then yes.

• 
  Pughy (@Pughy29) reported 11 minutes ago

  @dazzgedd73 @santanderuk We've been with them since the Abbey National days too and unfortunately I have to agree with the poor service. Currently trying to move an ISA which should be easy. Customer service has been dreadful

• 
  Ficanaso (@Jelibra1967) reported 15 minutes ago

  @ForeverScept @santanderuk @antanddec Id check out the Martin Lewis website or download his app. There will be a deal to move to another bank and get cash back for doing it. Think my brother just moved to Nationwide for £175.

• 
  Matty Hough (@MattyHough2) reported 17 minutes ago

  @santanderuk Still awaiting meaningful contact or resolution from Santander regarding my fraud case after 13 calls in one week and repeated requests for vulnerable customer support while stranded in Hungary without access to funds. Despite being told somebody would contact me.

• 
  Garry Peat (@RidgewayRam) reported 19 minutes ago

  @santanderuk what the hell is happening with Cahoot? Just opened an account and it has opened 19 accounts and still going? Had to spend 40 minutes on the phone to close the first 9 down but have now given up. Very stressful and concerned about a scam