Santander status: access issues and outage reports

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stonehouse, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

• 
  Dom the property finance chap (@DomSheahan) reported 48 minutes ago from Cheltenham, England

  How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cassy x (@cassyx2184) reported 7 minutes ago

  Absolutely woeful customer service on the app. No response, no help. Nothing @santanderuk

• 
  ANDREW JAMES BRINKMAN (@monounio) reported 7 minutes ago

  It’s a contingency to use my money to make war! When I have earnt that saving lives! Lock down Santander please 🙏🏻. @santanderuk

• 
  BigBadBob (@Bobbadbig) reported 11 minutes ago

  @MsSC1986 @santanderuk Car *** was the same. Handed car back, started getting letters about arrears and dire consequences for credit rating. "Oh just ignore that, the system sends letter it's not supposed to. It's a known bug". Well ******* fix it then! Piss poor and a very poor advert for yourselves

• 
  Tanya Ho (@tho78450) reported 13 minutes ago

  @5arstudent @santanderuk @santanderukhelp Plus ca change.. Seriously rank service. Don't even think about going into branch to complain. The website lies

• 
  Shirley (@SJacks61) reported 18 minutes ago

  My husband died. The administration is difficult at the best of times (and these are my worst of time) but @santanderuk has been superb and @HSBC_UK absolutely awful - they could learn so much from Santander.

• 
  Carolyn Eley (@CarolynEley2) reported 20 minutes ago

  @santanderuk you have sloppy security procedures. Should it really take 15 minutes to try to log in?? Disgraceful service

• 
  Sheila kirkby (@kirkbysheila28) reported 23 minutes ago

  @santanderuk I did when you restricted my online app but you didn’t help 😳 I have been a customer since 1992 when you were abbey national.

• 
  From The Land Of The Midnight Sun (@thenobbs) reported 25 minutes ago

  @santanderuk All the details entered in the app are the same as my online banking when I set the app up, so if there was a problem someone would have access to my online banking which they dont. Giving you a digital photo id is useless unless you can also view my face.

• 
  Matty Hough (@MattyHough2) reported 26 minutes ago

  @santanderuk Still awaiting meaningful contact or resolution from Santander regarding my fraud case after 13 calls in one week and repeated requests for vulnerable customer support while stranded in Hungary without access to funds. Despite being told somebody would contact me.

• 
  Greg (@potatoe_greg) reported 30 minutes ago

  @santanderuk why are internal transfers on personal savings to bank accounts not working???