Santander

Is Santander down in Stonehouse, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Stonehouse, Gloucestershire, England 12/13/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • emporiapatterns EmporiaPatterns (@emporiapatterns) reported

    @BBCWatchdog my parents have had nearly 10k stolen from their bank and @santanderuk are refusing to refund it. Please can you help

  • CReid2809 ChristianReid1994 (@CReid2809) reported

    @santanderuk your support team and all in all service has been absolutely dreadful in helping me cash an international cheque. No updates and when I call no one seems to have a clue what is going on. Please can you provide me with better service. Issues been ongoing for 2 months

  • Daveandferdy Dan (@Daveandferdy) reported

    Does anybody actually ever answer phones anymore? Put an auto chatbot in place that never answers the issue and the. Expect you to sit on hold for hours. Many culprits. Today was @santanderuk and @lpoolcouncil

  • arsenalpeteglw Peter Wilson (@arsenalpeteglw) reported

    @santanderuk your customer service is abysmal. 3 days I’ve tried to get hold of you, by phone and through your online chat, and nothing!!! And it was you who sent me a letter saying could I get in touch with you!!!! Chance would be a fine thing. 0/10 poor.

  • terryjbennett Terry Bennett (@terryjbennett) reported

    Congratulation @Santanderuk, I've now been holding on, waiting for you to answer the phone, for OVER ONE HOUR. You have to train staff to provide such an awful service :(

  • michaelfromuk Mike Flint from the UK (@michaelfromuk) reported

    @santanderuk Is there a problem with authorisation text messages? Trying to checkout a food order, and the OTP code isn't coming to my phone.

  • Paulieb668 Pauline6668 (@Paulieb668) reported

    @santanderuk help me by making it easy to book an appointment in a branch online please! I just cannot find where to book and getting a tad annoyed.....😫

  • 590Catherine Cathy Thompson (@590Catherine) reported

    @santanderuk outrageous treatment of elderly bankers . No understanding of problems the elderly must face . Disgusting .

  • RyeBreth RB (@RyeBreth) reported

    @santanderuk have blocked my online account access for 'security purposes' literally seconds after transferring money to a funeral directors! And guess what? I can't contact anyone out of hours to sort it! #Disgraceful #PoorCustomerSupport #Stressful

  • elphabae_ iona (@elphabae_) reported

    @santanderuk I understand this man can’t sit here as he is no longer a customer as his issue has been resolved however loudly declaring that you are putting a cleaning sign where he has been sat and telling customers why is just rude. Other customers are no better