Santander

Is Santander down in Stonehouse, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stonehouse, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stonehouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Stonehouse, Gloucestershire, England 11/23/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Community Discussion

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Santander Issues Reports Near Stonehouse, England

Latest outage, problems and issue reports in Stonehouse and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ianangusanders1 ian angus anderson (@ianangusanders1) reported

    @santanderuk we have been very let done by Santander while on holiday in Italy. Blocked the wrong credit card on our account- now we need to continue our holiday without use of our card facility. Support team unable to rectify their error. Totally unacceptable service.

  • musicforreal Tony Poole (@musicforreal) reported

    @MorganBroadcast This is horrendous the stress caused you through no fault of your own @VirginActiveUK for their poor security and yes you are responsible and I must say @santanderuk awful Natwest/Lloyds/Barclays would have suspended the account very quickly due to irregularities on your account

  • roofusruffcut roofusruffcut (@roofusruffcut) reported

    @santanderuk Customer service a complete joke, 35 minutes and counting on hold to speak to security

  • cornwallchar Charlotte Morgan (@cornwallchar) reported

    @MorganBroadcast @santanderuk @VirginActiveUK This sounds absolutely awful, you poor thing

  • _ChuBarker Stuart Barker (@_ChuBarker) reported

    @MorganBroadcast @santanderuk You should be ashamed of yourselves. You've failed your customer here!

  • Colesy1977 Colin (@Colesy1977) reported

    @santanderuk Hi I was a former customer and keep getting emails about coming into branch to reset log on details I haven’t done this can you assist?

  • Jo48651873 Jo (@Jo48651873) reported

    @santanderuk awful service I’ve received something that was supposedly so easy is becoming ridiculously complicated… waited 40 mins with no explanation…

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    For them to have known or guessed my pin is impossible, yet @santanderuk refuses to entertain any other explanation. But - it's up to the provider to prove I've been negligent or fraudulent, which they can't. Simply saying my PIN was used does not mean I authorized the purchase

  • Marie_Ellen64 Marie-Ellen Rowe (@Marie_Ellen64) reported

    @santanderuk @santanderukhelp calling trying to close a credit card account, it instead said activated an account, asked me to start voice recognition and now I’ve been on hold for 25+ mins. 😩#help

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.