Santander status: access issues and outage reports

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

• 
  Dom the property finance chap (@DomSheahan) reported 25 minutes ago from Cheltenham, England

  How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tyler (@Empty_With_You) reported 1 minute ago

  @santanderuk For the record, you withholding MY money from me & preventing my bills from being paid isn’t an “inconvenience”. The fact that not a single notification was sent to me, nor is there anything on my account to show there’s a block makes it even worse.

• 
  RachT234 (@RachT234) reported 3 minutes ago

  @santanderuk you're just proving my decision to move more. You've put my account on hold again (presumably because I am trying to switch providers to @LloydsBank) and now another 10+ minute hold for someone who struggles to use the phone or go to a branch because you don't properly support RelayUK #accessibilitymatters

• 
  John Kirby (@csljohnkirby) reported 3 minutes ago

  I have written "GBP Sterling Only" after the amount on every cheque I have ever written in the UK, and for the first time today, since first having a current account (Chequebook) aged 16 to now, I am 60, the @DVLAgovuk has rejected a cheque saying I have "it is competed incorrectly" stating that wording is not permitted and prevents them from accepting it as a valid form of payment. I have checked with @santanderuk and they said it is completely fine. In 44 years, it has not been an issue, and I think rather than the DVLA being so judgmental and making accusations that are false, they should be honest and say our preference is....

• 
  ***✊🏻🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇸✊🏻 (@Gitsno1baby64) reported 4 minutes ago

  @santanderuk @TSB SO....IF I SEND YOU THE RECEIPT AND MY BANK DETAILS, WHEN SHOULD I EXPECT TO RECEIVE THE MONEY FOR THE PHONE PLEASE???? WOULD YOU LIKE TO GO DOWN THE LEGAL ROUTE? JUST CURIOUS

• 
  Andrew Bates (@AndrewBate13285) reported 9 minutes ago

  Before I go full throttle over @santanderuk and the awful service they provide please do not take my word for it all. READ A FEW REVIEWS ON @Trustpilot first.

• 
  steven jackson (@Archtech_design) reported 14 minutes ago

  @santanderuk my partner has asked that I reach out as she doesn’t have X She reported her card having suspicious activity & blocked! Her closest branch is 10miles away! She has been waiting for her card for 10 “working days” two wks in the real world! No card, no local bank?

• 
  SystemicHarmXposed (@SystemicHarmX) reported 14 minutes ago

  @santanderukhelp @santanderuk - failed me, using their deep pockets and legal experts. I cant believe individuals cant get justice. How can one get justice when the system is broken. They were fined for same failures in 2022 - but they use tactics to destroy me further.

• 
  𝐮𝐧𝕩𝐪. (@uniiqverse) reported 15 minutes ago

  @santanderuk Issue is why are you not giving away money like your mate @AskNationwide

• 
  cookaburra (@weyheylad) reported 20 minutes ago

  @santanderuk I can't seem to do this could you send me an email address please to contact you as in branch can't seem to help . The email sending the voucher is not replying and time is marching on I do not want to lose the voucher

• 
  726 Green Line (@726Line) reported 23 minutes ago

  @santanderuk @TSB I certainly won't be banking with Santander. Your customer service leaves a lot to be desired. I had an absolutely appalling experience with your organisation when my late wife died. Your CEO comes across as hopelessly out of touch!