Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 02/20/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (13%)

    Login (13%)

  3. Transactions (11%)

    Transactions (11%)

  4. Website (11%)

    Website (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • gothbotherer Joe - A Carbon Based Lifeform (@gothbotherer) reported

    @lukeaaronmoore @santanderuk Been with first direct for years and can't fault their customer service.

  • Shannam16752382 Shanna morgan (@Shannam16752382) reported

    @santanderuk why is it impossible to do a live chat with a human being or send an email to yourselves ? Not everyone has the capability of calling during working hours !

  • _jacobFinley_ (@_jacobFinley_) reported

    Absolutely appalled with @santanderuk after switching to only find out they have blocked my card for the foreseeable future with no explanation given why, spent 2 hours at the Victoria LDN branch whilst I should have been at work. Now no pay on pay day, and no access to money.

  • weny62 wendy gordon (@weny62) reported

    @santanderuk I have just spent over 40 minutes on hold to have the phone put down on me when it was finally answered.

  • benny_62 Ben Durham (@benny_62) reported

    Awful difficulties trying to openan account with @santanderuk Endless emails and requests which are duplicated. Timeouts on uploads and ONE hour waits on the phone !

  • elisa009uk Elisa Jane Taylor (@elisa009uk) reported

    Thank you very much @santanderukhelp @santanderuk twice cutting me off when I'm waiting for over 30 minutes to speak to someone! Why are you the only bank so busy you must be the richest bank in the UK! It's a NIGHTMARE ever trying to get any customer help 😭😭😭 Time to switch

  • Ashley_little_ Ashley little (@Ashley_little_) reported

    @santanderuk hi I’m disabled and have asked you too offer a service that you offer others and have explained my situation to you and have requested what I need to do too get a bank account and it now looks like you are ignoring me ? . I feel My request is reasonable

  • Ashbp236 Ash 🇬🇧🇻🇨🙎🏾‍♀️ (@Ashbp236) reported

    @santanderuk I can’t get into the app. Is there a problem?

  • Adam03676526 Adam (@Adam03676526) reported

    @STOPTHETRAFFIK @santanderuk Might want to focus on providing a half-decent banking service before branching out into stuff like this? Just a thought.

  • LeiazoeTTV LeiaZoe (@LeiazoeTTV) reported

    @el_m0x13 @JBLOBTV @santanderuk Thank goodness. **** you santander. I want to blow my money