Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 12/25/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • pendolinodriver Ex-pendolinodriver (@pendolinodriver) reported

    good morning @santanderuk have you a telephone number for customer relations team please

  • tattooruth Ruth Haag (@tattooruth) reported

    @santanderuk trying to get through to you regarding my Mum’s loan is impossible. It would be easier to score ****** & she’s 73! 🤬 she’s going to go to another bank at this point.

  • CavalliLondra Piero (@CavalliLondra) reported

    @santanderukhelp You can help with any questions can you JA? Ok here goes....Why is it now the 5th day that my banking app is blocked. Why have I still not heard from your Security Team? Why have I not had a callback? #patheticsantander @santanderuk @financialombuds

  • Tegwin Chris Timm - Sondela Consulting Ltd (@Tegwin) reported

    OMG @santanderuk has got to the THE WORST bank in the history of banking. Terrible customer service. Been on the phone over 20 mins and still no answer. Dont think they actually want my money saved with them. Time to move

  • cam_ods Cam ODS #RIPShox 💔❤️🕊️ (@cam_ods) reported

    @santanderuk and @Nationwide are literally 2 of the worst banks in the UK i swear down!!

  • Kendalmint2 David G (@Kendalmint2) reported

    We are often quick to criticise and slow to praise @santanderuk solved a problem really well Broni in the complaints team was excellent. She turned something that could have been less than good into a positive Thank you @santanderukhelp

  • pendolinodriver Ex-pendolinodriver (@pendolinodriver) reported

    on the phone all day @santanderuk because of you lost a car sale and customer service lies. I own my car you have it as being on finance. I have never had it on finance

  • adahihandekar Anand Dahihandekar (@adahihandekar) reported

    @santanderuk access to my account has been blocked due to security reasons. I need access back to transfer money. Thanks

  • BurnsideNew New_Burnside (@BurnsideNew) reported

    @santanderuk You could ditch your account fees. That would help with the cost of living crisis.

  • eeloyn Eelin loyn (@eeloyn) reported

    @santanderukhelp @santanderuk 3 hours to get through your customer service 😡😡😡 shocking service! WFH is not working for your company. Complaining on behalf of my husband who doesn't have Twitter.