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Santander

Santander down? Current status and problems in Cheltenham, Gloucestershire, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 38% Mobile App (38%)
  • 27% Website (27%)
  • 18% Transactions (18%)
  • 11% Login (11%)
  • 5% Transfer (5%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan
    Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • marknlou
    Mark 💙 (@marknlou) reported

    @santanderuk please can you tell me why my bank switch is taking so long? I’ve been on hold for ages to your customer services “helpline” and been cut off, twice.

  • alanmorrison20
    Alan Morrison (@alanmorrison20) reported

    @bancosantander @santanderuk @santanderukhelp ABSOLUTE SHAMBLES. Tried to pay for a car that a friend is selling us 24 hours ago and you’ve frozen our account and say it can be 3 days before it’s resolved. Customer service and management is a TOTAL DISGRACE

  • Catford_Cat
    Puddy Tat 🐱 🐈‍⬛ (@Catford_Cat) reported

    scam / phishing e-mails around at the moment that look as if they are from @santanderuk quite convincing, includes full name and postcode. 'click here' link goes to site registered in bangkok. think i had account with abbey national in the 80s but nothing since. reported.

  • k3vmc_invest
    kevin (@k3vmc_invest) reported

    @santanderuk I have been phoning you since Friday. If you cannot sort out a simple block on an account within 72 hours, you should not be operating as a bank. Please. I know a lot of your staff are working from home, but please, wake someone up, or interrupt a tea break!

  • wintersprinter
    Wintersprinter (@wintersprinter) reported

    Waiting for an @HSBC_UK agent on telephone for half an hour now - and I’m inside a branch where nobody seems able to help. Thank God my main account is with @santanderuk

  • k3vmc_invest
    kevin (@k3vmc_invest) reported

    Abysmal service from this @santanderuk . After HOURS on the phone to them, last week, trying to transfer funds out and identifying myself FIVE times, PLUS their turgid “scam avoidance” script, I may to wait up to 2 days to move money. I will make sure to 100%. Absolute clowns.

  • pexlis_
    George Pechlivanidis (@pexlis_) reported

    @santanderuk @santanderukhelp you’ve sent me a letter to activate an online account I never applied for. It’s impossible for non-customers to speak to anyone at the bank as I need to complete the ID&V process but not a customer.

  • dianepar
    Diane Parish🇪🇺🇨🇾#RejointheEU (@dianepar) reported

    @santanderuk absolutely disgusted that I am left without access to MY funds. A block placed on my account on 2nd September as they wanted proof of residency etc. Papers requested were provided and block lifted. Further paperwork required and another block placed with no notice

  • metcalfjan
    Janet Metcalf (@metcalfjan) reported

    @santanderuk I have spent 30 minutes this morning and 55 minutes this afternoon on hold re a blocked account! Both times cut off!! How do I get help??

  • The_Dotfather
    The_Dotfather (@The_Dotfather) reported

    @santanderuk what’s your current wait time since you have a tendency to block my card and waste my time waiting for support on a call for an hour….