Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 12/12/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • nikitacastrorjs nikitacastrorjs (@nikitacastrorjs) reported

    @santanderuk 😡😡😡 Awful service. They've blocked my account for no reason and made me spend more than 30 minutes on hold on a call without any solution. Not recommended!

  • Rashmi2507 Rashmi Jain (@Rashmi2507) reported

    @santanderuk Very disappointed service from @santanderuk - twice submitted KYC documents and once in person in branch - still temp block on account and mortgage pmt didn’t go. Bad on credit rating - call center takes hrs to connect, chat can’t help- not sure what to do? Pls hlp Mike Rigner

  • jellywellys99 Jan. H. T (@jellywellys99) reported

    @santanderuk hi what happened to the incentive payment to switch account I've waited over 3 months and still nothing or should I just switch back as I've been lied to??????????? How many other customer have you stolen from other banks and still not paid this incentive too?

  • JamieP_Pictures Jamie P Pictures (@JamieP_Pictures) reported

    @santanderukhelp still on HOLD business customer ..... 2 hours and 50 mins any comments ?? #santanderukhelp #santanderuk

  • MerryemGurler MG (@MerryemGurler) reported

    @santanderuk you close at 3pm on a weekday, not opened on a Saturday and then of top of that we can't use the ATM. I'm starting to lose my ****. So what happens now, you tell me?

  • 0xsteel 0xSteel (🤖,👽, 🐸) (@0xsteel) reported

    @santanderukhelp @santanderuk why do you not staff your fraud help desk with enough people? You have blocked my account for 2 days and it’s impossible to get through.

  • cookietesla Toxteth O'grady (@cookietesla) reported

    @AJGLife3 @santanderuk Are we going to be compensated for loss of boosts/awards etc? I have tried online, app and spent 1hr waiting on the phone to talk to customer service. Very frustrating

  • AJGLife3 Andrea N (@AJGLife3) reported

    @santanderuk why is it impossible to sign up to Santander Boosts?

  • CherylM080479 Cheryl McMahon (@CherylM080479) reported

    @santanderuk Tried to book an appointment in my local branch to open an account for my son and was told there were no appointments until June!?! Absolutely shocking customer service 🙄😔🤬

  • woolhatwoman woolhatwoman (@woolhatwoman) reported

    @WarphobblerKaz @santanderukhelp Ooh. NOT good, Kaz. @santanderuk and their help bods need to see what's gone wrtong xxx