Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 01/18/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mortimer_ryan Ryan Mortimer (@mortimer_ryan) reported

    @santanderuk App still not working ??

  • Faithdelivers1 GrayINK NFT’s (@Faithdelivers1) reported

    @TheCryptoLark @santanderuk eat ****! Will be closing my account

  • xKateHarrisonx Kate Harrison (@xKateHarrisonx) reported

    The way @santanderukbiz @santanderuk treat their customers is shocking ! Appalling customer service !

  • claire_h_e Claire (海娜/해나) (@claire_h_e) reported

    if twitter goes down in flames i literally won't have a way to get in touch with my bank in the uk any more, which is absolutely ridiculous in all kinds of ways @santanderuk

  • fogelini Richard Fogelman (@fogelini) reported

    @santanderukhelp Basically @santanderukhelp @santanderuk can’t help. Must call back tomorrow and wait for another hour. All while I still have no card. Thanks so much

  • AlexMcFadyen136 Alex McFadyen (@AlexMcFadyen136) reported

    @santanderuk @santanderukhelp have the worst customer service! Shocking line due to them working from home and no help. Refused to give any information so I could log a complaint. Will never bank with them again!!!!

  • justlaura91 Laura Ward-Thompson (@justlaura91) reported

    @santanderuk can't fix my problem without going to a bank! Can't visit a bank because the bank closes before I can get there and there aren't any I can just pop out to now most of them have closed. I've now been blocked out of my online account 🤯 great 👍

  • KezzaPave Kieran Pavier (@KezzaPave) reported

    @santanderuk what’s up with your website at the moment? The app works fine but I can’t change my address on the app. Every time you want to navigate to a new page online it kicks you out and have to log in again. Can we get a resolution?

  • Soph_N17_90 Sophie C (@Soph_N17_90) reported

    @santanderuk are absolutely shocking don’t ever do finance with this company. Their customer service is a joke owe me over £16k and won’t process the payment even after I won my case. Looks like they’ll now be incurring court fees too

  • d3admanwaIking deadmanwalking (@d3admanwaIking) reported

    @TheCryptoLark Santander treated me like absolute trash because I was an immigrant customer. They can, indeed, eat a ****. @santanderuk