Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 02/24/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jlmarston13 Jade (@jlmarston13) reported

    @santanderuk hi, I was asked to verify a payment which I did. Went back to the website and it asked again for me to verify it. Will this payment go out twice if I verify it again? Thanks

  • yarn_yarn_yarn Lizzie (@yarn_yarn_yarn) reported

    What an absolute joke @santanderuk phone service is. 45 minutes for a simple call. 5 minutes of that was just to say they were busy. Even making me Google something that they had in front of them to tell them the same answer. Absolutely ridiculous.

  • NjeriNash Njeri (@NjeriNash) reported

    @santanderuk @santanderukhelp @bancosantander are you working today? I’m losing the will to live, been on hold for 35 minutes!!!! This is enough to make me close my account😡😡

  • WarningZ_iOSApp Shawn Marston (@WarningZ_iOSApp) reported

    @santanderuk Your ‘security’ OTP etc process is fundamentally broken. Just send me the password, I don’t need the paragraph of waffle! Has ANYONE on your dev team actually USED the App/Website. Awful, utterly awful!

  • Mistywoman1 Bee Middlemast-Neal #FBPPR #FBPE #JohnsonOut (@Mistywoman1) reported

    Problem with @santanderuk STILL not resolved (Mortgage offer issued on WRONG address 10/11/21). Complaint handler @santanderukhelp has escalated. We are considering our options now, not least because this has exacerbated my anxiety issues & triggered IBS.

  • afc_kaz kaz AFC (@afc_kaz) reported

    @santanderuk your internet bank is absolutely awful. I can’t change my address and tried to speak with your team on the phone and they can’t help either. RUBBISH SERVICE

  • timothyferres Timothy Ferres (@timothyferres) reported from Belfast, Northern Ireland

    @santanderuk in Northern Ireland does not issue @bankofengland notes from its ATMs. Not good.

  • Cuthlettbaby93 A👑 (@Cuthlettbaby93) reported

    Huh? @santanderuk why are you now MasterCard instead of Visa? 🤔🤔 (No problem, just curious, wondered why my new card looked different haha)

  • emmm__h eeeeeeemz (@emmm__h) reported

    @santanderuk never known a phone service so shocking in all my life. Sat on hold for 45 minutes to get through, for the person to tell me ‘your details haven’t been registered with our machine, you’ll have to call back’. There’s fraud activity on my account. This is an Emergancy!

  • miashikari mia☀️ (@miashikari) reported

    Why does my @santanderuk card keep rejecting in shops and then when I get home and check mobile banking find its actually taken it multiple times? I cannot afford this ****