Is Santander down in Cheltenham, Gloucestershire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Community Discussion
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Santander Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Dom the property finance chap
(@DomSheahan) reported
from
Cheltenham, England
How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@MoneySavingExp @santanderuk Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Eric_Hitchmo
(@tw1tterisaids) reported
@santanderuk And yet you still can't manage to sufficiently staff your call centres, hold times are still ridiculous. The media should really be exposing you for your woefully inadequate customer service.
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Marion Corbett (Donaghy)
(@MarionSur) reported
@santanderuk Wtf is wrong with your phone's ?
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Mr. Zibibbo
(@trickimicki2) reported
@santanderuk If you are the bank that can not be trusted my only choice as a long loyal customer is going to be to cancel all the accounts I have with you. Customer service that can't explain strange happenings on the account and dropping off the phone?! Outrageous!!!!
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LambHeartTea
(@lamb_heart_tea) reported
When you spend 3 hours of your holiday on the phone to @santanderuk because each department passes you to the next, to the next, and back to the original; all with contradictory information 😡😡😡 quite possibly one of the worst customer service experiences I’ve had ever
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Shahzada Alamgir
(@Abid_Shahzada) reported
@TheFCA @santanderukhelp @santanderuk I am a Santander customer since over past 12 years, Never had any complaints but it’s been a week that a sudden blocker has been put on my account, Reached help line many times over the phone seeking help for clarification, 1/2
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simopco
(@simopco) reported
@santanderuk terrible customer service via online chat. Question asked 3 times, promised a reply never received. In person visit was told to call. 20 minutes on the phone to an Indian call centre finally got an answer. Dreadful!
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Andy
(@RJProduction3) reported
Congratulations @santanderuk blocking a disabled persons bank card without advising. They’ve then been left with no money on 2 occasions. They’ve been given numbers to ring but can’t get through. There partner has had to make 100 mile round trip on 2 occasions as he’s working
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother