Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 02/25/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JonathanLaryea_ Jonathan Laryea (@JonathanLaryea_) reported

    @santanderuk I cannot access my account via the app. Instructed to call the help desk, been on hold for an hour. Is anyone there??

  • Pauldonny1983 Paul (@Pauldonny1983) reported

    Anyone having issues getting on to #santander app?? @santanderuk

  • SHLandlady The Landlady (@SHLandlady) reported

    Why is @santanderuk down yet again? Almost every time I need to do or check something recently. It's really not good enough. 🤬

  • aaronnicoll1999 Aaron N (@aaronnicoll1999) reported

    @santanderukbiz @santanderuk Is there an issue with your systems? We cannot pay anything in at post office (declines) and can view anything online banking properly?

  • enpointedanceuk enpointedancesupplies (@enpointedanceuk) reported

    @santanderuk so here we are 14 days on!! 14 calls, 2 bank visits, 4 emails, 8 tweets AND STILL NO PHONE CALL AND BLOCKED FROM MY EARNINGS. Fined again by school! No one bank with Santander, NOONE. They block accounts and leave you penniless and lie FACT

  • JackCooper91 Jack Cooper (@JackCooper91) reported

    @santanderuk you've blocked access to my account and I'm going round in circles with this bot online. Wtf?! I literally just want to cancel my card.

  • hanimp123 Lord Brodie P of Scottyland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@hanimp123) reported

    Know wonder people don’t go to banks anymore if that’s the customer service you get @santanderuk … not that you would be bothered but you just lost a potential customer 😡

  • charleshadji Charles Hadji (@charleshadji) reported

    @santanderuk you block my online banking access when I am trying to transfer to one of my own accounts, ask me to call you and then you have me on hold for 22 minutes and counting - do you think this is acceptable? #useless

  • JSawyer73256733 J Sawyer (@JSawyer73256733) reported

    @santanderuk you've just lost my custom. What's the point of having 6 layers of security to make a payment and then when the payment is made you block it and then don't answer the phones?

  • Official_UKH harry singh (@Official_UKH) reported

    @santanderuk I paid a tradesman for work done in Nov 21. He was/is a cowboy can I recall the funds? If not I proceed down the legal route.