Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 01/24/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mbamber96 Matthew Bamber (@mbamber96) reported

    @santanderuk whats the wait times on you phone lines please - my card payment has been declined and my card subsequently blocked. Need help ASAP getting this resolved

  • parkin_lee Lee Parkin (@parkin_lee) reported

    @santanderuk Is this still the case? Are the issues resolved?

  • mollymini Judith Crossley (@mollymini) reported

    @santanderuk I cannot pay for my online Tesco shopping it rejected my card. Is this part of the problems you are having?

  • agadoo85 Christopher Addoo 💙 (@agadoo85) reported

    @santanderuk Thank you so much for the embarrassment yesterday, the card not working pretty much caused my elderly grandmother to have a medical event. The stress and anxiety caused by this issue has resulted in her now leaving this bank and going elsewhere. Thank you for the anxiety

  • seetar123 Seeta Rashid (@seetar123) reported

    @santanderuk still no sign of our money. Is anyone going to help? This is just ridiculous @santanderukhelp. No one is returning my emails or replying to my tweets. You have taken £2,500 of my money and are not giving it back. That’s call stealing.

  • _AnilDG Anil Das-Gupta (@_AnilDG) reported

    @santanderuk Hi there, still getting issues with this today. Had money deducted twice but not authorised payment. Trying to book a cinema ticket.

  • Kempola Kempola (@Kempola) reported

    @MDCP1983 I think out of principal @HSBC_UK has just lost my business account. Maybe @santanderuk will be more inclined to help me out?!?

  • BeccaPedley Becca (@BeccaPedley) reported

    @santanderuk Hi I am still having issues, will this be resolved today?

  • _vedratherapies Vedra Therapies (@_vedratherapies) reported

    @santanderuk I’ve been trying to pay my credit card for days now with no joy. Can’t get through on the phone & online doesn’t seem to be working, that’s the app and the website. Is there another option?

  • helenthoday1 helen thoday (@helenthoday1) reported

    @santanderuk I am still having problems, cannot update my grocery shopping. 3 days now.