Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 02/13/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TensaIntensa Scorpiobsession (@TensaIntensa) reported

    @santanderuk Hi, the waiting times are ridiculous. I’ve been on the line for over an hour with no response. I need urgent help. The bot says I need to call and I CANNOT LOG IN thus why I need phone assistance.

  • MarkBDesign Mark Button Design (@MarkBDesign) reported

    just adding myself to the list of people having major santander card issues. blocked multiple payments using contactless and chip and pin for the past 2 days. just letting you know @santanderuk

  • joebhoy1971 joebhoy (@joebhoy1971) reported

    @santanderuk You need to get this sorted, you've changed all my cards over to MASTERCARD, guess what happens when there's an issue with Mastercard?! Had to walk out a shop earlier after already having the service, luckily they knew me.. Still need to pay them though.

  • dobbo1878 dobbo (@dobbo1878) reported

    @Irontoffee @santanderuk My normal one is working yes.

  • glanyrafonwales oldmaninwales (@glanyrafonwales) reported

    @santanderuk tweeted yesterday regarding your abysmally inept customer service. Had a follow up email informing me that someone would be in touch. Despite giving you my tel no., still waiting. Couldn't make this up 😡 #appalling

  • JimY2j Jim Hobby Archivist 🏳️‍🌈🏳️‍⚧️🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JimY2j) reported

    @santanderuk Any update on this issue?

  • ConnorMelvin1 Connor Melvin (@ConnorMelvin1) reported

    @santanderuk what’s going on with cards beginning in 5356 I’ve been waiting 24 hours for some kind of help can someone answer? I’m waiting on money to be paid in the account but it won’t because of this problem

  • jayworth4567 Jannette Worthington (@jayworth4567) reported

    @santanderuk Thus is causing me no end of problems it’s been days now when will this be sorted? As for live chat more terrible services your robot doesn’t understand anything you ask, we can’t get through to you it’s a joke

  • llovell6974 Linda Lovell (@llovell6974) reported

    @santanderuk A key payment I made yesterday hasn't gone through yet, and I will incur charges if that is not paid today. Will Santander reimburse me if you haven't fixed the card issues by then?

  • OfficialNolay NOLAY (@OfficialNolay) reported

    @santanderukhelp @santanderuk You need to fix this and fix this FAST. It’s an absolute joke. Ppl have got responsibilities and busy lifestyles.