Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 12/02/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • penguinmand Amanda Davies (@penguinmand) reported

    @santanderuk how do I complain about your lack of customer service?

  • penguinmand Amanda Davies (@penguinmand) reported

    @santanderuk I have been trying to phone you for almost an hour as you have blocked my account and I can't access it. You have no reason to do this. AND YOU DONT ANSWER YOUR PHONES.

  • SamuelR47417979 Samuel Reynolds (@SamuelR47417979) reported

    @santanderuk Hi, there is still an issue with faster payments. I have tried three times to make a payment to my credit card over the weekend from my 123 account and they are not going through. Are you aware of this?

  • MotorsDicky Dicky Motors (@MotorsDicky) reported

    Friend just found lady’s purse, containing cards, d/licence 200 miles from her home. He called @santanderuk to ask them to call their customer, and pass on his no. so she can confirm current address (hotel?), and he will recorded delivery. “Can’t do that Sir, data protection”.

  • MMA_Stig Brian Discombe 🥋 (@MMA_Stig) reported

    @santanderuk shocking service, just spent almost an hour on hold waiting to speak to fraud dept only for them to answer then hang up immediately.

  • EmArSee1 MagicMike (@EmArSee1) reported

    @santanderuk Hi Santander, are you aware of any issues with certain payment merchants? I'm having trouble withdrawing some funds from an online casino site who say there is a problem with Santander and their payment processor Credorax / BamboraGa - can you confirm?

  • EXHAUSTEDPOA George (@EXHAUSTEDPOA) reported

    @ComplainingCow Internal bias. Companies such as @santanderuk take away your complaint and Investigate It looking for points to self mitigate instead of looking at from customer perspective.

  • LeonJacques2 Leon Jacques (@LeonJacques2) reported

    @santanderuk Hi, please help. I've had a text this morning saying a new ip address has been linked to my Santander Banking App. I don't have a Santander account. How do I block it. I've tried looking on you site but can't see how and tried calling but it's all automated. Thanks

  • HaywardBros HaywardBros (@HaywardBros) reported

    @santanderuk any one working in the Select team today. Still waiting to sort an issue of £1.70

  • wanderingrob Rob Ferguson (@wanderingrob) reported

    @santanderuk Hi, a lot of my payments in are being rejected today, is there an issue?