Is Santander down in Cheltenham, Gloucestershire, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (56%)

2. 

   Website (19%)

3. 

   Login (19%)

4. 

   Transactions (6%)

Community Discussion

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

• Dom the property finance chap (@DomSheahan) reported 54 minutes ago from Cheltenham, England

  How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Matthew Russell (@iam7cool) reported 53 seconds ago

  I couldn't make this **** up So I've spent 30mins in a queue at @santanderuk for them to tell me they can't do anything other than phone the number I did and also sit in the at least 45min queue before we can start to sort my problem out. What ********

• Webbo (@Webbo2306) reported 6 minutes ago

  Just tried putting some cash in a @santanderuk cashpoint. It counted my money and asked if I wanted a receipt, I pressed yes and it said service unavailable and gave me money back. I tried machine next to it and same thing happened, only this time it's kept £50 of my cash 🤬🤬🤬

• ! Bollards 》 (@BenDBollard) reported 8 minutes ago

  Found a phone & bankcard today, now thankfully reunited with its owner. Disgraceful customer service from @santanderuk who were totally unhelpful & could only advise me to drive 30+ miles to a branch to hand it in...after getting advice from a manager! Glad I dont bank with them

• Michael Rudloff (@michael_rudloff) reported 12 minutes ago

  @santanderuk Despite having confirmed mortgage renewal (since August) - I keep getting warned that my mortgage will roll over if I don't get in contact. Same warning when I login ... Is there any number I can call where I don't wait 1.5hrs + for someone to pickup ?

• Jack Havercroft (@JackHavercroft) reported 12 minutes ago

  @santanderuk I have called your number regarding a credit card query 4 times. I have now waited a total of 3 HOURS listening to an automated message telling me to wait. This is appalling ‘customer service’. Your online chat is useless. Give me a proper number to call.PLEASE!

• Richard Norton (@NortonTweets1) reported 12 minutes ago

  @santanderuk I have multiple products with you and am in the process of switching mortgage deal from one Sant product to another. I’ve spent 4 hours on hold to you in the past 3 days and cannot get through to your mortgage dept. You virtual assistant is useless. Please help!

• Jobby Graham (@jonaterro) reported 14 minutes ago

  @santanderuk ok, I've been more than patient with this. I have called more times than I can remember. I've been into the branch twice to get this resolved and after 3 weeks I still can't access online banking. I can't use cards as I need online banking to get PIN number. HELP ME

• Bobby Fitzsimons (@bobfitz1975) reported 15 minutes ago

  @santanderuk unable to access beach services due to system failure - any reason?

• Dean Jacobs (@deanmarcjacobs) reported 20 minutes ago

  @santanderuk urgently need to speak to mortgage team about a payment error - on hold yesterday for 2 hours, today for 1 hour so far. Is 0800 783 9738 correct?

• Kay Hanif (@KayMHanif) reported 23 minutes ago

  @santanderuk what is wrong with Santanders mobile banking app? every few weeks crashes, can't log in, have to delete and then re-instsll app for it to work....,