Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 12/07/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Login (21%)

    Login (21%)

  3. Website (16%)

    Website (16%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • higherrise pinebarrens (@higherrise) reported

    @santanderuk I’m having issues with my account and can’t access it. Been on the phone for 2 lots of 40 mins and keep getting cut off. Can you please assist before I move my account elsewhere?

  • Riddim_Ryder_86 Riddim Ryder (@Riddim_Ryder_86) reported

    @santanderuk Great customer service team you have on the phone and complaints department.... NOT! Worst bank I've encountered! Rude *** staff!!

  • HaddersIan Ian Hadders #FBPE (@HaddersIan) reported

    @griffin_grumpy @Sainsburys_Bank 100mins!! Wow!! That’s seriously poor service @santanderuk

  • DanielleRobson2 Danielle Robson (@DanielleRobson2) reported

    @santanderuk this is a joke my partners card has expired on the 31st of October she has not had a new card, she cannot order one online as it says sorry technical error, she rings and gets told its busy then after 20 mins she just gets put on a never ending ring what's going on

  • Kluteuk Klute (@Kluteuk) reported

    What an absolute disaster you are @santanderuk . Nobody has the time to wait for your vastly understaffed call centres. Stop using "these difficult times" as your excuse for lack of service.

  • jaynelloyd04 Jayne Reynolds-Lloyd (@jaynelloyd04) reported

    Been with @santanderuk since I was a baby & the one time I need their help. I spend 1 hour 23 minutes on hold to be told you need to place your request online. Now I’m on line I can submit as it won’t accept any photos 🤬🤬🤬🤬🤬. Maybe a change is needed !!!

  • holly1977_holly Holly Daglish (@holly1977_holly) reported

    @santanderuk great customer service over the last few months and particularly today! 🙏🏻

  • Grafx2050 RExit (@Grafx2050) reported

    @santanderuk Been on hold for 40mins so far after problems last night. Slowly sucking the life out of me. Sort out your bank!

  • feebster13162 Keith James (@feebster13162) reported

    @santanderuk app and on line banking down AGAIN!

  • AHScrackers Gemz (@AHScrackers) reported

    @santanderuk hello. My partner semt money to an account that has been closed down, last Friday morning. How long will it take for the money to come back to his santander account please??