Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 01/15/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Login (20%)

    Login (20%)

  3. Transactions (19%)

    Transactions (19%)

  4. Website (19%)

    Website (19%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • I_Am_Gems Gem (@I_Am_Gems) reported

    @santanderuk I’ve had your Mastercard debit card for over a year and Apple Pay still not accepting it. Tried registering the card countless times and been through your customer service… what’s the problem with Mastercard and Apple????

  • carlhess88 Carl Hessell (@carlhess88) reported

    @santanderukhelp @santanderuk Terrible service..doing a house renovation. Told Sant (joint account). First new payment, blocked. 30mins on hold to unblock. Next payment, blocked. Wouldn't unblock over phone (40mins hold) told to go in branch. Not possible. Changing banks

  • AfroAverage AverageAfro (@AfroAverage) reported

    @santanderuk I've been mugged in greece. I need help with the best course of action to cancel my card. I don't have a phone or login details!

  • Nicholadale1 NICHOLA DALE (@Nicholadale1) reported

    @santanderuk 2days waiting for a fax - atrocious customer service!!!!

  • creaturetalesuk Creature Tales (@creaturetalesuk) reported

    @VodafoneUK @santanderuk Contacted you helplines this week with people clearly working from home. Both had phone issues where I needed to end the call and could not get my queries dealt with. Are you providing home worker sufficient company phones as this is an issue

  • _chrisllewelyn Shamo Quaye (@_chrisllewelyn) reported

    I have just wasted 15-20 minutes of my precious time trying to pay of @santanderuk credit card bill. What a waste, I still haven't manage to pay it. The online banking portal is terrible, I can't take it anymore.

  • sjbosher Steven Bosher (@sjbosher) reported

    @djdaverose @santanderuk You’ve just said below there is an IT issue. I have this problem too can you advise when it will be fixed?

  • Tobequitefrank4 To be quite frank! (@Tobequitefrank4) reported

    @santanderuk Sort youR app! I have an iPhone with FaceID it doesn’t need a passcode as well as it’s not fooled by photos. I’m now locked out as you forced me to change my passcode and I mistakenly entered the old one 3 times in error. MO WONDER YOU PHONE LINES ARE BUSY,

  • NeilKeegan7 Neil Keegan (@NeilKeegan7) reported

    @santanderukhelp Not a huge amount of help. @santanderuk perhaps you will do something to correct the unavailable number on the error screen. That might stop vulnerable customers being hijacked on this channel? I will give my business to someone who actually offers some meaningful support.

  • QueenRose900 Queen Rose Daniel (@QueenRose900) reported

    @NewtonApple132 @santanderuk Thats really awful 😞I could barely get over it when they stole my money,I was able to talk to michal_skyfii on Instagram for help. he's the best on cyber theft recovery right now