Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 03/15/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Miss_McAvoy12 Miss McAvoy (@Miss_McAvoy12) reported

    Cannot thank @santanderuk enough for their help today! Woke up to a substantial amount of money fraudulently taken from my account and the fraud team and the team at the Harrogate branch were so helpful and reassuring. The money’s now been returned- thank you for all your help!

  • ThanhBa09852553 Thanh Bang (@ThanhBa09852553) reported

    @santanderuk your online quick money transfer is not working whilst trying to transfer to my @AskNationwide ISA account, could you sort this out ASAP

  • delorous40 Samz (@delorous40) reported

    @santanderuk why is it that a payment is still pending 2 weeks down the line from my account is this even allowed @santanderuk

  • adriennelevison Adrienne Levison (@adriennelevison) reported

    @santanderuk The most appalling and disgraceful customer service. The wait time to speak to a human being is disgusting and when you do eventually speak to someone they are rude and then put the phone down on you!

  • butlerarchive Tejumola Butler Adenuga (@butlerarchive) reported

    @santanderukhelp @santanderuk I’ve banked with you since my late teens, why do you think i’m a fraudster and blocked access to my account since the past 72 hours and no one seems to know anything apart from it being “under review”?

  • mikewellbelove mike wellbelove (@mikewellbelove) reported

    @santanderuk @santanderukhelp you have 24 hours to reply before I report you to the Financial Ombudsman Service and Action Fraud re your dealings around my mortgage now waiting for 2nd call back after 1st call back promised never happened #poorcustomerservice

  • grenvillemusic grenville jones (@grenvillemusic) reported

    @santanderukhelp @santanderuk so get mobile call ‘call us re poss Fraud etc..’ I see my bank account online is ‘blocked’ have been waiting 40 mins to speak to a ‘team member’ just what sort of service is this ?? Grenville jones

  • DKB1984 Dan Bridge (@DKB1984) reported

    @santanderuk have you got issues with your website today? Trying to make a payment, but keep getting kicked out

  • boo08_sarah Sarah (@boo08_sarah) reported

    @santanderuk can't believe how difficult you make it to open an account for my 13 year old son. All he wants is somewhere to keep his savings and it's practically impossible to get help. One of your staff insisted he needs to ring. He's 13! I'm lucky he talks to me on the phone!

  • Katherine__x Katherine Thacker (@Katherine__x) reported

    @santanderuk the waiting time to speak to someone on the phone is awful. Absolutely awful, you push everyone todo everything online - how are your wait times this bad.