Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 01/11/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MyzLilith Myz Lilith (@MyzLilith) reported

    @bethanyrutter @santanderuk You have to be logged in to the banking app to view your pin. So if a criminal can see it, they're also already in a position to transfer your entire balance to another account. But the fact that these people managed to unlock the phone *and* access the banking app is terrifying.

  • ooohalolipop Ooohalolipop (@ooohalolipop) reported

    @MorganBroadcast Charlotte this is truly awful, as you say a bomb exploding at every turn! @santanderuk @VirginActiveUK you should be ashamed & this would stop me using your services! Protect your clients & have support services for victims not some clippy gatekeeper who obviously doesn’t care!

  • Epsom_Chinn Cllr Kate Chinn 💙 🇪🇺 🇺🇦 (@Epsom_Chinn) reported

    @MorganBroadcast @santanderuk I had a card stolen and the PIN number used 2006/7 time. I made a statement saying I had never written it down as I changed it the day I got the card. They accepted this and reimbursed me so that’s 16 yrs ago. I believe banks know it can happen !!!

  • Tigersimon1967 Simon Martin 💙 (@Tigersimon1967) reported

    @MorganBroadcast Charlotte, appalling ‘Customer Service’ from @santanderuk and @VirginActiveUK. I feel for you, please contact their CEOs, look to see if you have any legal cover with insurance and contact Financial Ombudsman once you have the written info. Two companies I will never use. x

  • e_acheson Elizabeth Acheson (@e_acheson) reported

    @MorganBroadcast What an awful set of events, so sorry you’ve had all this to deal with, without your phone, immediate access to home (w/o keys) and all your personal stuff. Absolute nightmare not helped by the cavalier attitude of @VirginActiveUK and @santanderuk #rubishcustomerjourney

  • BeIIe__CheIle CheIIe IsabeIla (@BeIIe__CheIle) reported

    @MorganBroadcast That's really awful. Shame on @santanderuk. I hope the police carry out a full and thorough investigation.

  • PLindores Paula Lindores 💙 (@PLindores) reported

    @MorganBroadcast So sorry to hear about this awful experience Charlotte & how amazing that so many people are responding with great advice. I really hope you get your money back soon & @santanderuk & @VirginActiveUK hang their corporate heads in shame.

  • Toby_J_Benjamin Toby Benjamin (@Toby_J_Benjamin) reported

    @MorganBroadcast @santanderuk Shame on you @santanderuk - it’s time you treated your customer with some care and respect, rather than making her life more difficult when she’s been made a victim from no fault of her own.

  • JustGeekingBy Four days until #geekdis ♿ starts! (@JustGeekingBy) reported

    @helengrantsays @santanderuk They do, but they also have a legitimate argument for negligence because she went in knowing the security was down. It's not right, but we all know that banks don't like paying out money if they can squirm their way out of it.

  • iverlean (((Fran Lewis))) Lady Lewis of Laffak (@iverlean) reported

    @annettesjl @santanderuk @santanderuk You are seriously making me consider my options - I have been a customer a long time, but this really makes me want to move my account!