Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 11/27/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnaBattersea1 Anna Battersea (@AnnaBattersea1) reported

    @santanderuk Terrible bank…

  • LesleyStarns Lesley Hawkins (@LesleyStarns) reported

    @PostOffice @santanderuk @PostOffice I’m really dissatisfied with the answers I am getting, no-one is doing anything about the fact that my cheque has gone missing. I have no money and have been left to try and resolve the issue. I would like some help at least as it’s now over a week

  • PodcastOfJeff Into The Unknown (@PodcastOfJeff) reported

    @ciarale01 @santanderuk @Santander Ah, that sucks. Mine was a fraudulent charge on a money wire service that I had never heard of, let alone used. They were very nice about it.

  • irishmichellem Michelle Macca (@irishmichellem) reported

    @ciarale01 @santanderuk Oh no! Ciara, they are so quick. If in doubt put the phone down and call the bank yourself. Absolutely disgusting. The bank will sort it out for you, to get your much needed money back.

  • Scunnert3 Scunnert 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #FBSI #FBPE (@Scunnert3) reported

    @TakeFive @TheFCA Out of interest @santanderuk, why do you process payments your customers make to an organisation who has had their website shut by the FCA? Why are you not willing to accept evidence of fraud that I have offered? Why are you happy for your elderly customers to be defrauded?

  • EmilyyNics 🎀 𝐸𝓂𝒾𝓁𝓎 🎀 💚 (@EmilyyNics) reported

    @ciarale01 @santanderuk Sorry to hear about this. It's just so awful and I hope that they catch the person who have done this. Sending u a hug xx

  • pannusf10 Suzie Fitzp (@pannusf10) reported

    @santanderuk is this text message a scam? SANTANDER: You recently paired your account to a new device on 14/07. If this WASN'T you, please visit: gives a website address that reads like this: Santander .uk.cancel-device-access.info

  • charliesparsho1 charlie sparshott (@charliesparsho1) reported

    @santanderuk You have kept £2500 of my money for over a year through this pandemic. I've sent all documents you requested, you tell me you will get back never do..I'm on hold for hours to be disconnected everytime..Impossible to get my money

  • feebeefi Fiona (@feebeefi) reported

    @santanderuk Hi. I've just received two text messages claiming to be from yourselves even though I am not a customer. It includes your customer's partial email address. Thought I would let you know

  • Scunnert3 Scunnert 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #FBSI #FBPE (@Scunnert3) reported

    @MastercardUK @VisaUK @santanderuk Does being identified as a risk by the FCA have no impact on a company's ability to process payments? Does the fact that the FCA has shut down a company's website and replaced it with a fraud warning not result in their banking facilities being withdrawn?