Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 01/04/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (17%)

    Login (17%)

  3. Website (13%)

    Website (13%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • nmcglen noreen mcglen (@nmcglen) reported

    @LizKershawDJ @santanderuk I had the same problem. If you have a cheque book, you can use one of the slips at the back to pay in a cheque at a post office. I also now have a 20 mile round trip to access a Barclays. It’s ridiculous!

  • AndyCJessop Seymour Beavers (@AndyCJessop) reported

    @LizKershawDJ @santanderuk Can you not photo and upload it .. virgin money and nationwide offer this service.

  • ValerieVharry22 Chakra27 (@ValerieVharry22) reported

    @santanderuk My husband,who doesn't use the Internet has been over an hour trying to report to Santander , because he's lost his wallet with all his bank cards! It's bad that he's having this much trouble trying to block cards!

  • mckaydoc Damian McKay (@mckaydoc) reported

    @LizKershawDJ @santanderuk Tried to lodge a cheque in Belfast twice last week. 1 branch only in a major UK city only open to 3pm daily and the only external cash machine they had was broken both times. Bye bye Santander

  • TheCoot1211 Paul Carroll (@TheCoot1211) reported

    @santanderuk So seriously they won't let me transfer my own money out of my account. 4 hours of calls and still not sorted. It seems to me that the processes are out of control and no single point of accountability exists to rectify the issue and allow legitimate transactions to take place.

  • Cathari53751411 Catharine (@Cathari53751411) reported

    @LizKershawDJ @santanderuk Hi Liz, I bank Cheques into my NatWest account at my local post office, does that help 🤔

  • CtoGrayd GrayD_CTO (@CtoGrayd) reported

    @LizKershawDJ @santanderuk you can pay them in at the machine you know! I have the same problem however when the handwriting on the cheque is poor

  • CtoGrayd GrayD_CTO (@CtoGrayd) reported

    @LizKershawDJ @santanderuk wow no cash points that is plain madness - we only have one Santander branch here for a population of 60k plus - 2 outside machines one of which is always not working properly

  • curlytopTW2 CurlytopTW2 (@curlytopTW2) reported

    @MartinSLewis @MoneySavingExp please when you recommend the new Santander Esaver Easy Access savings account also report the appalling customer service. I was on hold for 2.5 hours this evening to try and speak to someone about my application.@santanderuk

  • SandownCameron Cameron (@SandownCameron) reported

    @LizKershawDJ @santanderuk We should both dump them. I’ve been with them since 1992 (Abbey National days) but now they’re ****. Let’s do it.