Santander

Is Santander down in Cheltenham, Gloucestershire, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 02/20/2026 02:25

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (13%)

    Login (13%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mrjohnfriend GoonerJohn (@mrjohnfriend) reported

    Recently opened an account with @santanderuk. Had issues setting up online banking. Called their help desk. 20 minutes of being told I would be connected and then just cut off. Appalling first experience of ‘customer service’

  • suzanne64481589 Suzanne Benson (@suzanne64481589) reported

    @santanderuk I am a very disappointed customer … holding on for more than 15 mins listening to a very annoying message and terrible holding music, to report a suspected fraudulent text from you! Unacceptable and poor service! Should at least offer a call back service

  • gilly_t1 Gill Train (@gilly_t1) reported

    @santanderuk While I appreciate the efforts to protect my account from potential fraud by blocking access to my mobile banking. I don't appreciate phoning persistently for two full days now and not yet being able to speak to anyone to unblock my account! I need this resolved

  • kf19801980 Karl (@kf19801980) reported

    @santanderuk can someone help me please

  • gideon_ G 🇺🇦 (@gideon_) reported

    @santanderukhelp @santanderuk hi business credit card (not expired) suddenly not recognised by amazon. Any issues your end?

  • lewisgenney lewis genney (@lewisgenney) reported

    @santanderuk I bank with you personally as well as a mortgage! On my Mortgage I have made overpayments and need it get a summary from day 1. Please help

  • Amie25813 Amie (@Amie25813) reported

    @santanderuk why is it so difficult to speak to a customer service advisor via live chat I have a hearing disability and struggle to use the phone

  • DPB59 Derek PB🇪🇺🇬🇧(2012) #FBPE #FBNHS💙#FBPA #FBPPR (@DPB59) reported

    @santanderuk I’ve been trying to get some answers to a question I have, nobody to answer the phone and the web chat is a computer that doesn’t understand what I’m asking…HELP

  • IBerinstain Ignacio Berinstain (@IBerinstain) reported

    @santanderuk instead of jumping on the ukraine band wagon why dont you sort out your customer service for UK customers.. the phone line cut out as soon as I got through and started speaking after waiting 40 minutes. DISGUSTING

  • joaolourfonseca LorenzoFonseca (@joaolourfonseca) reported

    @santanderuk why are you not letting me make payments? I can’t reach your agents and can’t even log in to online banking. Would be nice to get someone to help!