Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 12/16/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Jamestayls James (@Jamestayls) reported

    Very disappointed with the @santanderuk customer service so far. All I want to do is give them some money!

  • Hollie_IE Hollie callaghan (@Hollie_IE) reported

    @santanderuk Literally talking to a robot ! currently on hold for 30 mins! the worst customer service

  • selina_nisbett Selina nisbett (@selina_nisbett) reported

    @santanderuk Well santander - my sons account is STILL not accessible . What are you doing about it. He can't pay for anything nor withdraw his cash. What is your problem?

  • Josheeley Joshua J Heeley (@Josheeley) reported

    Went to @NatWest_Help bank-teller, not working, went to @HSBC, bank-teller not working, went to @santanderuk, bank-teller only lets me draw £20 at a time. 🤔 what is going on? #SmellsFishy

  • MRSREALOPINIONS REALMRSOPINIONATED (@MRSREALOPINIONS) reported

    @Jewelisgold @HalifaxBank @santanderuk That is disgusting I was lucky with my 2nd assessor he was really nice the 1st one didnt listen to a word I said and just put fake answers to questions down lol xxx

  • BennyBongoP3fan Benny Bongo (@BennyBongoP3fan) reported

    @santanderuk Your customer service is absymal!

  • totiredtoshave Chris 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@totiredtoshave) reported

    Been on hold with @santanderuk for over 40 mins now. Have to endure this **** every single month, absolute rubbish service to be fair.

  • BennyBongoP3fan Benny Bongo (@BennyBongoP3fan) reported

    @MartinSLewis I have never seen you cover the distressing subject of frozen bank accounts, eg @santanderuk block the online bank accounts of vulnerable pensioners who need access to their pension money and cannot follow the bank's ID demand to go to a branch in person to unblock, due to Covid.

  • tweetstruth Truth Loyalty & CRM (@tweetstruth) reported

    @santanderuk I need to speak to a human please...have tried everything via digital channels but I am getting nowhere. None answering calls & impossible to navigate online. whereto from here?

  • leafa95 leafa (@leafa95) reported

    @santanderuk And yet you can't even fix my card getting declined 6 times in 4 days now pathetic service