Santander down? Current status and problems in Cheltenham, Gloucestershire, England

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (27%)
• Transactions (16%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

• 
  Dom the property finance chap (@DomSheahan) reported 26 minutes ago from Cheltenham, England

  How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AnnRaj (@anandhinagaraj) reported 41 seconds ago

  @santanderuk I have set up a direct debit to pay the balance in full which hasn’t been taken. Not able to pay online as the statement is incomplete. Santander charges me every month for it’s poor service?

• 
  Joey Mac (@Keown11Mc) reported 46 seconds ago

  @santanderukhelp @santanderuk #santander Good morning, this is day 4 of my elderly, disabled father being left stranded abroad without access to his money. The complaint has been with the CEO dept for >24hrs. Each hour that goes by is another hour he is without his own money

• 
  niamhlouise (@niamhlouise15) reported 1 minute ago

  Terrible experience today with @santanderuk . I had an urgent transaction to make today and left on hold for THREE HOURS just to be told no one could help me. Guess I’ll have to do it all again tomorrow. #santander

• 
  Zoe (@Zoe43285579) reported 3 minutes ago

  @santanderuk anyone else experiencing problems with mobile banking ?

• 
  Kate Larsen 李可婷 (@katieAL) reported 4 minutes ago

  @SchmidEvelyne @TaraVanHo @santanderuk And this is how less ethical companies get so many customers; they’re the only ones who will offer basic services sometimes (ask me why I’m still with terrible NatWest…sigh..).

• 
  WOOLFIRE (@WOOLFIRE420) reported 4 minutes ago

  @BankofScotland consider yourselves a customer down. Tried to phone to be left on hold forever so I'll drive in today and close my account and set up wit @santanderuk .... atlest they answer phones and value customers... 🖕🖕🖕

• 
  Jonathan Fielding (@JonthanFielding) reported 4 minutes ago

  So @santanderuk’s mobile website sucks as every time you switch to something else it requires you to login, including going to get the confirmation number they just sent you in a text, unfortunately when you log back in it then resets your session so you can’t complete any action

• 
  TeRi (Red Music Covers) (@RedMusicCovers) reported 5 minutes ago

  @santanderuk what exactly are you doing to fix your appalling customer service (or lack of ) ? Waiting over an hour every time I call, irrelevant of what department I try is utter bulls#*t

• 
  🤭 (@mideogunyemi) reported 9 minutes ago

  @santanderuk @santanderukhelp please this thing you man are doing is extremely infuriating right now, I need help and I need it urgently!!!

• 
  brendan greally (@brendankiwi) reported 11 minutes ago

  @santanderuk well done to santander for cutting off all communication with customers (webchat/email) and closing more branches....and demanding customers have their apps and phones to access their account. did you think about broken phone problem??