Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 03/13/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Login (11%)

    Login (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • GerogeSmith30 Saab (@GerogeSmith30) reported

    @santanderuk I went and visit your branch to open a mini account they said their diaries are not open and have to call back every time I try and call your branch directly costing me money they don’t have they’re diaries open. Not happy with service.

  • iamdavidbudd IAMDAVIDBUDD (@iamdavidbudd) reported

    @nicperrins @BexBookaholic @santanderuk Santander have announced they're going back to Covid Lockdown hours permanently in branches as combined with Mask mafia it was such a success in driving their customers away soon they will have no staff but millions of customers working for them

  • KiwiPilotBloke Timmo. Capt Yank&Bank✈ 🇳🇿 (@KiwiPilotBloke) reported

    @katherinealee @HSBC_UK I have been with #AbbeyNational/@santanderuk for many years and no problems. The App works and so do the accounts. 👍

  • ArgyllSeaGlass 🇺🇦Mike - ArgyllSeaglass 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ArgyllSeaGlass) reported

    @twofactorss @santanderuk @santanderukhelp The app seems to be working ok for us

  • philtreagus Phil Treagus-Evans (@philtreagus) reported

    It’s disgraceful that @santanderuk are penalising self employed people who worked hard to continue growing their business during the pandemic, purely because they accepted a single grant of support. A grant that barely covered anything. How is that fair?! Where’s the humanity?!

  • alexandra_s1310 Alexandra🥰 (@alexandra_s1310) reported

    @schuhHELP hello, can you please educate your staff members about the recent @santanderuk switch from Visa to mastercard?! been refused a refund today because they have sent me a new card as it was up for renewal and it’s a MasterCard! Yet again ikea didn’t have this problem!

  • iqraanisaali Iqraa Ali (@iqraanisaali) reported

    @santanderuk some people take years building their credit files. Your one MISTAKE has bought my credit down to 30!!! I was on 500! It’s important to me, that you remove it. As I pay, so DONT SAY I DONT. Take my money & LIE. #Cancel

  • ResignBoris Cooperman 🇬🇧 (@ResignBoris) reported

    @santanderuk @antanddec Whatever anyone reading this does, DO NOT USE THIS BANK. Completely incompetent, useless and obstructive with the worst customer service of any company I've ever come across in my life.

  • ResignBoris Cooperman 🇬🇧 (@ResignBoris) reported

    @santanderuk @IoCoding @TechUpWomen Whatever anyone reading this does, DO NOT USE THIS BANK. Completely incompetent, useless and obstructive with the worst customer service of any company I've ever come across in my life.

  • iPilates iPilates Tracey (@iPilates) reported

    Sad to see @santanderuk continuing to have major problems with their accounts. Literally cannot use my card to pay for anything in the last month ! #getitsorted 🤬