Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 12/22/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Website (13%)

    Website (13%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • cjr1968 Catherine Rowlands (@cjr1968) reported

    Bloody hell @santanderuk when you block me out of my online bank account the least you can do is answer the phone! On hold over 5 minutes already.

  • julesquinn24 Julie Quinn (@julesquinn24) reported

    @santanderuk Will not need to take time off work to sort out your errors

  • sharoncoldrick Sharon coldrick (@sharoncoldrick) reported

    @santanderuk …nearly 7 weeks to reject a mortgage application because I had 4 months not working after 30 years serving as a police officer , information provided at the outset,banked with you for over 25years#notanymore

  • creaturetalesuk Creature Tales (@creaturetalesuk) reported

    @santanderuk appalling service today. Unable to speak to a mortgage advisor in branch? Who made this decision and how are they still apart of your company? Decision can only have been made to provide no service to customer and remove local jobs

  • channahf Chelsea Ferguson (@channahf) reported

    @santanderuk over 20 min on hold to your finance company this afternoon and 30 min tonight to be hung up on cause ur offices shut at 5 some customer service there

  • riamorgannn ria morgan ✨ (@riamorgannn) reported

    @santanderuk I have been on hold nearly 2 hours, wtf is going on

  • CReid2809 ChristianReid1994 (@CReid2809) reported

    @santanderuk your support team and all in all service has been absolutely dreadful in helping me cash an international cheque. No updates and when I call no one seems to have a clue what is going on. Please can you provide me with better service. Issues been ongoing for 2 months

  • nickipegg4 Nicki Pegg 💙🇺🇦 (@nickipegg4) reported

    @santanderuk would you like to explain why it's so difficult to register my mum's death with you? I'm being sent from pillar to post for an account which has very little in it. In contrast @CoventryBS and @Nationwide were extremely welcoming and bent over backwards to help

  • ShawCoard Shaw Coard (@ShawCoard) reported

    @santanderuk anyone answering your phones?? Ive been told someone has tried to access my accounts re fraud but nobody answering your phones to discuss??

  • michaelfromuk Mike Flint from the UK (@michaelfromuk) reported

    @santanderuk Is there a problem with authorisation text messages? Trying to checkout a food order, and the OTP code isn't coming to my phone.