Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 12/21/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (19%)

    Login (19%)

  3. Website (13%)

    Website (13%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • photofixer4 photofixer (@photofixer4) reported

    @santanderuk If you need any help with your disaster recovery strategy, I'd be pleased to offer my services

  • potatoe_greg Greg (@potatoe_greg) reported

    @santanderuk Can you detail what is impacted? App, online access broken. Payments withdrawal? Can I go out and get pissed and pay on card?

  • nikfantastic ニックフランス語 (@nikfantastic) reported

    @greg_pell @santanderuk Good Luck, Greg. This is the worst bank for customer service. I’d highly recommend @StarlingBank as their customer service is excellent & they work with pace, urgency, & transparency.

  • IANASTILL1 IAN ASTILL (@IANASTILL1) reported

    @santanderukhelp @santanderuk Your systems are still down and there is no one to talk to this is absolutely disgraceful. Do you plan to do another update as nothing has been done since 16:45. You bot on chat is absolutely useless. Please communicate with your customers.

  • kirkbysheila28 Sheila kirkby (@kirkbysheila28) reported

    @santanderuk My husband tried to put in a cheque in my account today at the counter with my card but they couldn’t do it. Is this glitch affecting everything?

  • jen_35 Jen B (@jen_35) reported

    18.21 @santanderuk still not working

  • juliatx Julia Txx (@juliatx) reported

    @santanderuk feeling for the person responsible for the latest maintenance update - clearly something went terribly wrong 😳 #Santander #down

  • Lwright682Leigh leigh wright (@Lwright682Leigh) reported

    @santanderuk When is it going to be fixed I need to access my money that has been transferred

  • ConwayKieran2 Kieran Conway (@ConwayKieran2) reported

    @KayleighHassall @santanderuk Fair enough, but in all fairness, we are the customer and if they f*ck something up this bad, we have a right to be pissed.

  • fuchsia_rileyx fuchsia🌺 (@fuchsia_rileyx) reported

    What a ******* joke of a bank @santanderuk is not been able to access any money for 12 hours, how do you expect me to buy FOOD u greedy bastards