Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 03/07/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (49%)

    Mobile App (49%)

  2. Website (23%)

    Website (23%)

  3. Login (13%)

    Login (13%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • BehartOBlock Ali Delius (@BehartOBlock) reported

    @santanderuk terrible service. Tried to withdraw cash. Went to 2 branches closed. Customer service appalling. 3 calls due to being cut off. 4 hours later no cash. Adviser could not get an answer from a branch I suggested. “I can’t help you” still ringing in my ears!

  • Iamlucy_loo Lucy Fenton (@Iamlucy_loo) reported

    @santanderuk terrible customer service from your #hackney branch this morning. I will no longer be opening an account with your bank.

  • JaneMortgages Jane Farley (@JaneMortgages) reported

    @CStewart_CS @santanderukhelp @santanderuk I work in financial services and it's not uncommon to be on hold for over an hour. Our staff wear headsets so they can carry on working while waiting for the phone to get answered or we'd lose hours of the day. Theyll blame covid but it's been poor for a lot longer!

  • DamianORourke3 Damian ORourke (@DamianORourke3) reported

    @santanderuk absolutely shocking service, no branches left, hours on hold (yes I know there is a pandemic but other banks have moved on) and the online 'Chat-Bot' is useless. Please go elsewhere and find yourself a modern bank in the 21st century, catch up you useless lot!

  • unicornmadmumma Jess Palmer-Waymark (@unicornmadmumma) reported

    @santanderuk you make no sense!! Try to sort an overdraft, website says can only do in multiples of £50, even £50 isn’t available online! Someone sort this!

  • Fantastico2021 Macho Fantastico (@Fantastico2021) reported

    @TellYourSonThis @bryann1015 I agree, @santanderuk have caused me (and cost me) all sorts of headaches with barring/blocking payments I’ve tried to make to buy coins at the right time… terrible

  • tomfooled James Moore (@tomfooled) reported

    Getting increasingly frustrated with @santanderuk - unable perform transactions online and no chat or phone customer service agents available, nor can they help me in branch. A global financial institution should have ways of actually performing financial transactions!

  • JostevoJo Jo Stevenson (@JostevoJo) reported

    @santanderuk As a Santander customer, I loathe these ridiculous, unfunny ads. I'd like my money spent on something else - like lower bank charges.

  • seatedskydiver kevin martin (@seatedskydiver) reported from Leeds, England

    @santanderuk @santanderukhelp very poor customer service still on hold after 27 mins STILL HOLDING…

  • TheChiefuk Carlos. (@TheChiefuk) reported

    @santanderuk A question if I may? Why would a new bank who are trying to boost their social media presence choose to block a potential customer if they've had zero dialogue with their Twitter account? Thanks in advance.