Is Santander down in Cheltenham, Gloucestershire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Cheltenham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Website (13%)
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Transactions (11%)
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Login (11%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Dom the property finance chap
(@DomSheahan) reported
from
Cheltenham, England
How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Bushell
(@BushmanWebDev) reported
@JohnIrish147 @santanderuk Apparently it was at capacity. Yet somehow business class customers still getting in without issue
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All At Sea fanzine
(@AllAtSeaFanzine) reported
@KieranMaguire @santanderuk They are proper ****. Ringing any UK company (I know Santander is technically a Spanish firm but you ring a UK call centre) is so painful these days but Santander manage to take the crown.
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Alys Elwick
(@AlysElwick) reported
@santanderuk Your customer service dept appears to be massively understaffed. Use some of your huge wealth and hire some more people so I can login - I made one payment and you've blocked my online access. On hold for 30 mins now. What is wrong with your overzealous system?
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Philip Toy
(@philipjamestoy) reported
@santanderuk Still an issue using a mobile phone. Used laptop to make payments only to have my account blocked. It would be good if you could let your customers know there's an issue before trying to make a payment, your colleagues in Anti Fraud are aware of it, so why not your customers?
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MK
(@chanelmarky) reported
@santanderuk your service is a joke. I waited 1hr 20mins last night to try to speak to someone - nothing. Today I am sat waiting for 30 mins already to try a rectify a tech issue that is your fault!
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Ruth
(@Ruth10629123) reported
@santanderuk Your on line banking has been down all day just when I need to make a payment. Rubbish!!!
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Leander Reeves
(@LeanderReeves) reported
@santanderuk I've been on hold waiting to speak to someone for over 25 minutes now. This is awful service. Not even getting through to #AntandDec could make this customer experience acceptable.
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Oh This Bloody Computer
(@OhThisBloodyPC) reported
@santanderuk your support is absolutely useless. Nobody answers the phone or the online chat. even the robot's stayed at home. instead of paying Ant and Dec to make promises you can't keep, Why don't you hire some support staff?
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Kevin Robinson
(@westborokevin) reported
@santanderuk online banking via my phone app has not been working all day due to 'technical issues '. Can you provide update on what's causing the problem please?
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LimaAlpha
(@LimaBluex) reported
Nice of @santanderuk to send me this after I've signed my contracts for my new house. I'm buying shared ownership. I'm already struggling as a first time buyer due to ridiculous inflation. And now I won't get my £3,000 bonus on my share? Hardly HELP to Buy, is it?! I'm so upset.