Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 03/10/2026 11:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • kay_pl_ The Tales of Kayles (@kay_pl_) reported

    @santanderuk trying to use your legal team Solex to remortgage might just be the thing that ends me. Why are they so bad? I work alongside solicitors every day and have never come across service so terrible. My IFA groaned when they were appointed, I thought he was joking 🙃

  • bethatwell Bethan Atwell (@bethatwell) reported

    @santanderuk please get better hold music, this is painful. Also, if you could improve customer service and wait times too..

  • mariafaria20 Maria Faria (@mariafaria20) reported

    @santanderuk this is really awful customer service!! I’ve been on the phone trying to speak with someone for more than 2 hours!! Had a problem on the ATM and need help asap. TERRIBLE!!

  • essex_keith KEITH THE GLASTO NUT.................. ︻デ┳═ー (@essex_keith) reported

    @santanderuk I need some help please can you contact me please

  • IanMarsdenGB Ian Marsden (@IanMarsdenGB) reported

    @NorthRoadCycles @santanderuk I preferred it when it was Abby national things have gone right down even when you go into the branch to chat with someone @santanderuk just point you to the phone and say call someone

  • CavalliLondra Piero (@CavalliLondra) reported

    Hello @santanderukhelp @santanderuk @bancosantander any chance someone can resolve my issue today? Its only been 3 days so its a bit of a long shot I know, but I love in hope that you can overcome your I competency and actually do something #santandercrap

  • mjrwl2 🤢 (@mjrwl2) reported

    @santanderuk send me a private message right now i am absolutely APPALLED with your service this needs to be solved

  • exusssum Scott Dutton (@exusssum) reported

    @aliiqbal2704 @parkx19 @santanderuk Visa is not working fine, there are increased failure rates there too

  • CavalliLondra Piero (@CavalliLondra) reported

    @santanderukhelp @santanderuk totally crap service from #santander and unless I get compensation when this issue is finally resolved I'll be moving my business to another bank.

  • eggsy84 James Heggs (@eggsy84) reported

    Any tips for navigating @santanderuk when a parent is in care and they've blocked the card? Awaiting LPA and customer care team unable to help