Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 03/03/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LindsLinsopStud Lindsey Hewitt 🐎🏳️‍🌈🇺🇦 (@LindsLinsopStud) reported

    @MorganBroadcast What are you going to do about this @santanderuk ? I’ve banked with you for 30 years and have a significant amount in savings with you, always trusted it was safe. This makes me feel physically sick. What do you intend to do to help this young lady?

  • GaryLinakar Gary Linekar's ****** 💛💙 (@GaryLinakar) reported

    @MorganBroadcast I will never use them. this is the start of the banks shirking the responsibility of safe banking and making us pay... not them. let them rot. One bank will recognise this, support customers and we'll use them instead. @santanderuk can kiss my ***.

  • DeborahParr Deborah Parr (@DeborahParr) reported

    @MorganBroadcast I’m a @santanderuk customer and this terrifies me.

  • mags_louise Mags (@mags_louise) reported

    @krissysbooked @santanderuk It's not just Santander after reading Charlotte's thread I checked my Barclays app & I can get access to my pin if I fill in the correct details, which is very worrying if my card & phone are ever stolen together. Esp considering how easy it was for the thief in Charlotte's case

  • Commandelicious Commandelicious (=⚫ᆽ⚫=) (@Commandelicious) reported

    @MoorgateMermaid @santanderuk And one of these numbers only I know. Not even my bank knows. A person trying to get my bank information will get my bank account number eventually. But even with knowing my banking login password, they still need my card.

  • lornas1888 lorna shevlin (@lornas1888) reported

    @MorganBroadcast Then when you goto the financial ombudsman you can show you've given @santanderuk every opportunity to resolve and they haven't. Might take a bit longer for you to get your money back but it'll hopefully go in your favour with the ombudsman Please DM if there's any help you need

  • Sabin68635299 Sabin (@Sabin68635299) reported

    @santanderuk over 1h Phone call Waiting to pay a settlement figure, still no answer. Trying to pay online - doesn’t work. Waiting for over 30 min on website live chat, still waiting. The CHAPS details your provided are not recognised by the bank. This is absolutely insane!

  • TallaHopper Talla Hopper (@TallaHopper) reported

    @MorganBroadcast @IainRWhite I spent yesterday weighing up the pros and cons of switching my bank account to @santanderuk but now am having second thoughts and will probably go elsewhere. Thanks for the heads up on their customer support.

  • LittleBitMe_ Smile! :) (@LittleBitMe_) reported

    @NP20193 @MorganBroadcast @santanderuk I've been with them about 10 years, no issues. (Thankfully) However... After reading this thread, I think I'll be switching. This is NOT on.

  • MsGrowbag Alison (@MsGrowbag) reported

    @MorganBroadcast I'm thinking of changing my bank as very unhappy with their customer service. After reading this, I won't be moving to @santanderuk