Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 02/16/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • GaryStanley9 Gary Stanley (@GaryStanley9) reported

    @santanderuk problems with the mobile app? Getting a session timeout & server not responding message immediately on opening the app?

  • Grittsa Sarah-Jane Gritt (@Grittsa) reported

    @santanderuk shocking customer service from you today from someone who has been a customer for over 50yrs!

  • JMBTompson JMBThompson (@JMBTompson) reported

    I am unable to access my back account using the @santanderuk app. Is anyone else having this problem or is it just me?

  • 8b7d5da6e2aa40f Ash Denton (@8b7d5da6e2aa40f) reported

    @santanderuk can you please explain to me and everyone else reading this why you have just charged me £41 overdraft 'interest?' my overdraft was cleared end of April. you know im a vulnerable customer because your support team has spoken to me.

  • fletchs_tweets F L E T C H (@fletchs_tweets) reported

    I’m despairing with @santanderuk 😩got a CC 5 weeks ago, it’s automatically got a block on, spent 5 hours on the phone Monday, been to branch twice, block still on...

  • Dee47643016 Dee (@Dee47643016) reported

    @santanderuk It’s not working now!!!

  • ThEUnReaLWuN ThEUnReaLWuN (@ThEUnReaLWuN) reported

    DO NOT bank with @santanderuk been waiting since 17/05/2021 for a security call back from to them declining me buying a car when I have the funds!! Also 2nd decline 19/05/2021 different payment still waiting over 24 hours!! ZERO CUSTOMER SERVICE AND THEY LIE! TIME FOR ACC SWITCH!

  • veteranracer Ian (@veteranracer) reported

    @santanderuk My card isn't. You have cancelled it erroneously. I can't spend all my time waiting for you to answer. Please treat this urgently as I am Brazil with out access to money

  • ThEUnReaLWuN ThEUnReaLWuN (@ThEUnReaLWuN) reported

    DO NOT bank with @santanderuk been waiting since 17/05/2021 for a security call back from them declining me buying a car when I have the funds!! Also 2nd decline 19/05/2021 different payment still waiting over 24 hours!! ZERO CUSTOMER SERVICE AND THEY LIE! TIME FOR ACC SWITCH!

  • Jamien83 Jamie Northrop (@Jamien83) reported

    @santanderuk @santanderukhelp Are you having online banking problems again? I can't log on online and error says details are wrong but they aren't. I've also ben locked out of the app for the same reason!