Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 12/11/2024 03:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Transactions (16%)

    Transactions (16%)

  3. Website (14%)

    Website (14%)

  4. Login (14%)

    Login (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • lowdyffrynclwyd Lowri Ann (@lowdyffrynclwyd) reported

    @TheFCA are banks such as @santanderuk allowed to not publish contact numbers rendering them almost impossible to contact??

  • whalleysteve1 Steve Whalley (@whalleysteve1) reported

    A few years ago I moved to @santanderuk, as they actually had a branch in #Darwen. That branch closed on 12th August. Since then online banking has been down on the 2oth and again today. I presume that the 72% of customers from your former Darwen branch who go online are unhappy.

  • azadass nic (@azadass) reported

    @santanderuk received a text asking me to call about on issue on my account. On hold for 20 mins then line goes dead

  • RossyTweets Rossy B❄️ (@RossyTweets) reported

    @santanderuk my mums card has been fraudulently used and payments are still being taken out! She has been on hold for 30 minutes to be told nobody is around to help on any automated message? More money is being taken and there’s nothing she can do about it? This is disgraceful!

  • NBoltNotts N Bolton (@NBoltNotts) reported

    Why do @santanderuk make it so difficult to overpay your credit card if you're not a current account customer. You cant do it on the app, cant do it on the phone automated system and cant do it online because is says to click on 3 frickin dots that arent there FFS

  • fatRicky_Martin Neil Parrock (@fatRicky_Martin) reported

    @santanderuk @santanderukhelp @santanderukbiz Thanks for not embracing technology and creating a system where I can’t do anything with my money. I’m working offshore and have no cell signal so can’t receive OTP. Move out of the dark ages and use Authenticator or something else.

  • nfptalk Sensible Debate (@nfptalk) reported

    @santanderukhelp @santanderuk Did you manage to get anywhere with this issue?

  • MissR_Y5 Miss R (@MissR_Y5) reported

    @santanderuk I’ve been receiving the previous occupier’s bank statements for the last year and writing ‘not known at this address’ and sending back hasn’t worked. Can you help?

  • KittyCointreau Cat Davies (@KittyCointreau) reported

    God @santanderuk - can you fix your site so people can pay credit cards again? It's been broken a week now & your phone service is 👎! Then paid from my other banking app & getting text after text saying I need to pay! I've been trying & have! it's like you dont want me to pay!

  • rogeedisal Roger Sallows (@rogeedisal) reported

    @santanderuk why oh why have you shut the Beckenham and West Wickham branches! I want to put to business cheques in and can’t. At least sort your app so we can do it online. I can see myself leaving soon as this service is appalling.