Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 11/14/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Website (24%)

    Website (24%)

  3. Login (24%)

    Login (24%)

  4. Transfer (6%)

    Transfer (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Official_UKH harry singh (@Official_UKH) reported

    @santanderuk I paid a tradesman for work done in Nov 21. He was/is a cowboy can I recall the funds? If not I proceed down the legal route.

  • JonathanLaryea_ Jonathan Laryea (@JonathanLaryea_) reported

    @santanderuk I cannot access my account via the app. Instructed to call the help desk, been on hold for an hour. Is anyone there??

  • aaronnicoll1999 Aaron N (@aaronnicoll1999) reported

    @santanderukbiz @santanderuk Is there an issue with your systems? We cannot pay anything in at post office (declines) and can view anything online banking properly?

  • fun5131 Lauren Anderson (@fun5131) reported

    @santanderuk I lost my online banking information as I haven’t used it for years. I tried to phone the customer service hundreds of times and wanted to use it online again. But never get worked. Either no body answer the phone(waiting more than 20mins) or no body get it resolved.

  • tristaningram Tristan Ingram (@tristaningram) reported

    Shout out to @santanderuk Website keeps crashing. Wasted 2 hours trying to log a credit card dispute claim for £86 which won’t let me upload the back up info. Then sit on a call for 1 hour and 5 mins speak to 2 different people to tell me the manager will call me back Useless

  • chrisneill Chris Neill 🇪🇺🏳️‍🌈 (@chrisneill) reported

    In your Peckham branch @santanderuk, there is only one person serving a queue that stretches out to the street. Do you not have anyone else who can help?

  • stoner1968 @Stoner #BackBoris100% (@stoner1968) reported

    @santanderuk took just over an hour to get through!! Very poor service. Customers be aware that someone has managed to send a text from Santander Bank to say a new payment was setup with a link! DO NOT CLICK ON THE LINK if you didn’t set up the payment! #Phishing #Scammer 🚨

  • TuesdayGreen3 Tuesday Green (@TuesdayGreen3) reported

    @santanderuk I need help please.

  • SearchableLiam @SearchableLiam (@SearchableLiam) reported

    @santanderuk - FYI app is down - might want to have your team look into it.

  • hanimp123 Lord Brodie P of Scottyland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@hanimp123) reported

    Know wonder people don’t go to banks anymore if that’s the customer service you get @santanderuk … not that you would be bothered but you just lost a potential customer 😡