Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 03/17/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • stelisevil Stelios Tsinontas (@stelisevil) reported

    @santanderuk you’ve given us a 3 month limit on a mortgage offer which is impossible to complete in due to your own archaic systems. We could not have done it any quicker and now for the second time we’re going to run out of time and have to begin the process again. Ridiculous

  • Dross6666 Donna Ross (@Dross6666) reported

    To @santanderuk with all the #CostOfLivingCrisis going on, you give NO small time frame for a customer’s 1st missed payment EVER before reporting it to the credit agencies! So even if a customer calls asap to sort it, you’ve already done it & affects their credit file for 6mths!

  • Anthony14822896 Anthony Bennett (@Anthony14822896) reported

    @santanderuk Santander dreadful dreadful bank DO NOT USE read telegraph money yet another massive problem and lowest service possible from them

  • Dross6666 Donna Ross (@Dross6666) reported

    Disgusted with @santanderuk’s lack of help & care! After missing my 1st ever payment on my card, (due to sudden family bereavement & being unwell!) I called to sort it ASAP, BUT they reported it straight away to my credit file with not even a few weeks grace 😡😡 #NoCare #NoHelp

  • Jigs875 Jignesh Patel (@Jigs875) reported

    @santanderuk what kind of customer service you are providing? In these tough times whr evry1 needs support in running their business, You block the account for 1 whole week just like that ? How can a business survive without access to the banking ? Such a horrified act.

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @MoneySavingExp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • juliemac1000 JulieInShields (@juliemac1000) reported

    My @santanderuk card was declined at the hairdresser’s. Very embarrassing. I rushed home to check my money was okay and ran down with another card. Plenty of money there. Apparently they were installing a new security system that left me unable to use my card

  • manole_tiberiu manoleman (@manole_tiberiu) reported

    @mdudas @santanderuk there are so manny other options, people just need to look for it.... and stop accept **** from the banks, this is digital era.