Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 01/15/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • la_tarrant MCFC Tarrant (@la_tarrant) reported

    @santanderuk shocking service

  • WorldWideWayman Worldwide Wayperson (@WorldWideWayman) reported

    @santanderuk You've been emailing & writing about a minor issue that I believe you have caused on one of my accounts. Because you no longer seem to allow your customers to respond to your emails I have no way to do so. I will not call you for security reasons. So we're stuck!

  • Stuart_crawley SWMC (@Stuart_crawley) reported

    @RishiSunak What about RLS? Why are only Corporate and Commercial customers being given access by @santanderuk ? Why are the banks allowed to be this selective when we are all supposed to be “in this together”?

  • EOleese EliseOleese (@EOleese) reported

    @santanderuk I called your call centre to raise a complaint and your advisor hung up on me! I am NOT happy. Service with your company is always horrendous. I want someone to call me asap.

  • charlie86208100 charlieboy (@charlie86208100) reported

    @santanderuk @santanderukhelp Your online banking system is down AGAIN. When will it be back up? I have bills to pay & your recorded message tells me to phone tomorrow. I must pay someone TODAY or they won't come tomorrow. This is ridiculous. Have you been hacked?

  • horne1995 Ben 🇬🇧 (@horne1995) reported

    **** you @santanderuk Lead me on for weeks, telling me my mortgage application looks fine, only to reject me and not tell me why. You can kiss my £25,000+ in savings and current accounts GOODBYE.

  • beaubeau888 BeauB (@beaubeau888) reported

    @santanderuk Is your website still kaput? Trying to apply for a loan and after inputting all the info required I always get '[Exception in:/WEB-INF/jsp/message/onlineApps_mainTemplate_no_navigation.jsp] null'. VERY annoying.

  • UK999ers Abby Jan DHARAMSEY (@UK999ers) reported

    @TfL You wanted the location of #SantanderBike last night but it is still lying (No 17519) in our block. Few countries are advertising for these bikes. Maybe @SadiqKhan's siblings will find out how much they pay, and export them! @santanderuk

  • stevefairclough stevefairclough (@stevefairclough) reported

    Nice one #santanderuk. Sent a new Debit card with specific instruction to use your old PIN number, you do not need a new one. Guess what... Inefficient shower of ****. #usedtobeagreatbank

  • Erebus_White 🏴󠁧󠁢󠁥󠁮󠁧󠁿 The Lonely Ranger 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Erebus_White) reported

    @EE All I want is to change my name, that is all. A Deed Poll Letter good enough for @santanderuk is not good enough for you!!!!! So when my contract is up I am done with you. My broadband and phone will go somewhere else. Over 20 years a customer. No more #Useless #Petty