Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 02/26/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jugrogan Julia Grogan (@jugrogan) reported

    @santanderuk @santanderuk I still haven’t returned any of my weeks wages after they were swallowed in a broken ATM machine in Streatham. Can I get a response please?

  • andy_richards1 Andy_R (@andy_richards1) reported

    @santanderuk Santander A/C ending xxxx entered an arranged overdraft on 2022-12-15. Daily interest/fees may apply. Pay in enough money by 8.15pm to avoid this. Thanks for understanding a loyal customer's needs in times of national strike action and a cost of living crisis,

  • Laconic_doc Dr Kit Byatt (@Laconic_doc) reported

    Bizarre that @santanderuk online systems are unable to show the last date/payment of a proportion of my (longstanding) direct debit payments... ...I'd have thought this was pretty key information for a customer—and the ideal task for a computer: storing/retrieving info 🤔

  • FMN_Buddies Forget-Me-Not Buddies (Tameside) (@FMN_Buddies) reported

    @santanderuk why is the Bank App still using an outdated version of Excel on transaction downloads which causes customers issues when trying to save and work on ? We need xlxs format as an option! #xlxsneededNOTxls

  • assortedwaves 🎄☃️ 12 Daves of Christmas 🎄☃️ (@assortedwaves) reported

    @DJKey @santanderuk @santanderukhelp Then they’ll close the branch down because no one is using it. Ridiculous!

  • Colebourn5 Lee (@Colebourn5) reported

    @santanderuk please can somebody message me ASAP I’m locked out my account and I need access to it asap

  • karriejay1 Karrie J (@karriejay1) reported

    @santanderuk Changed my name on my mortgage at my local branch a few weeks ago but still getting the wrong name on letters. Can't get through on the phone & no time to visit again atm. This is causing problems with other agencies. Any help..?

  • ali_howse Alison (@ali_howse) reported

    @santanderuk @MoneySavingExp anyone else having issues transferring funds out of e-saver? Last night & this morning. Online chat said 'no record' but i have a otpcode to prove it. #keepingholdofmycash

  • DeanSteele72 Dean Steele (@DeanSteele72) reported

    @santanderukhelp 'Some time next week'. Fantastic service for a mistake that @santanderuk made and still haven't rectified. Not. I really don't care what you're doing, how "sorry" you are, or who now has the case; just give me my own money back!

  • bigsteviecook Cookie Monsters Wee Brother (@bigsteviecook) reported

    @santanderuk Is the app down at the moment? Been trying to get on all weekend and keeps telling me session timed out to try again later??