Santander

Is Santander down in Cheltenham, Gloucestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cheltenham, Gloucestershire, England 02/09/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeroyLee2 Leeroy Lee (@LeeroyLee2) reported

    @santanderuk 3 weeks later, NO HELP FROM SANTANDER WHO ARE HAPPY FOR FRAUD TO GO UNPUNISHED!!! USELESS BANK.

  • simon_treadwell Simon Treadwell (@simon_treadwell) reported

    @santanderuk really disappointing service here, 3 times on the phone, listen to all the announcements for 2 minutes on how busy you are, then security checks to then be cut off. No I can't do what I need on your App or Web chat either.....

  • oluwablanco Oluwa Blanco 🌬 (@oluwablanco) reported

    @santanderuk can I get some bloody help around here! I’ve never ever come across a bank with no decorum or etiquette!!! Absolutely leaving this bank and going to @NatWest_Help

  • ThisIsAshley_G 🆃🆁🅰🆅🅴🅻 🅹🆄🅽🅺🅸🅴 🛫🚢🗺🎢 (@ThisIsAshley_G) reported

    @santanderukhelp Well, yet another 30mins of my life lost with @santanderuk for another problem! It can't be sorted & I have to call back another time, so yet more telephone hold time wasted... Might be time to reconsider using them, or charge them by the hour for my time... #banking

  • lizziecheeld Lizzie Cheeld (@lizziecheeld) reported

    @santanderuk I need help removing someone from a bank account, I don’t know which form to use?

  • moc2472 michelle wright (@moc2472) reported

    @santanderuk are you having issues paying into accounts as myself and 3 people I know have been waiting on payments and we haven't got them

  • sciencebase David Bradley (@sciencebase) reported

    @dansumption @santanderuk See also, every self-service counter in the shop having a member of staff advising customers. They might as well do the scanning for us.

  • alan_gibbons Alan Gibbons (@alan_gibbons) reported

    @santanderuk "We are experiencing high volumes of calls at the moment" Means: "We don't employ enough staff to give you good service"

  • Morningstar_73 Narrowboat Life Unlocked (@Morningstar_73) reported

    @santanderuk has anyone at Santander actually tried calling the call centre? On hold music volume 15 then you talk to someone who is on volume 8 then puts you on hold music at 15 again!! Please help save your customers hearing.

  • MarilynDobbs1 Marilyn Dobbs (@MarilynDobbs1) reported

    @santanderuk we want to open an account for a child and it’s impossible to get thru on phone to make an appt. Earliest appt is a month away and not even local branch. Any help out there or don’t you want our business?