Santander

Is Santander down in Stevenage, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Stevenage, Hertfordshire, England 02/21/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (13%)

    Login (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Website (12%)

    Website (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

  • palmsjane1965 Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

  • tickton1969 Donna (@tickton1969) reported from Royston, England

    @MorganBroadcast I have no advice to give here, just wanted to say how sorry I am that this has happened to you. And as a long time customer of @santanderuk am utterly appalled at their actions. I hope this works out for you x

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Northern_Dad_41 Northern Dad (@Northern_Dad_41) reported

    @santanderuk Customer service is just horrendous. Chats on the app are closed down automatically and I have to talk to automated chatbot indefinitely. This is no way to run a bank. I'm closing my account on Monday.

  • LizHarv26882144 Liz Harvey (@LizHarv26882144) reported

    @santanderuk Hi, I have been waiting over two weeks for my bank card and no update! Can someone please help me?

  • e_v_radwinter E V Radwinter (@e_v_radwinter) reported

    @santanderuk is anyone working on your customer support line today? I’ve been on hold for over half an hour!

  • hgreen23419355 hgreen (@hgreen23419355) reported

    @santanderukhelp it’s impossible to report a fraud with Santander. My daughter has been on hold for hours with no help. Do you not care? I’d expect the fraud help line to be better staffed. @santanderuk

  • Ablarr Abbie Bowles-Storer (@Ablarr) reported

    The terrible service from @santanderuk continues…9!! New sets of login details were sent. All were letter 2 of 2. No call back from the complaints team either. So I’ve had to reset AGAIN and now for another “4-6 working day” (the last one was 10 working days). Absolute joke.

  • RobertBooth Alan Robert Booth (@RobertBooth) reported

    @santanderuk why is your telephone help so hopeless. Two cut off, card not working. Terrible

  • debdebgarrod deb garrod (@debdebgarrod) reported

    @santanderuk how do i get to speak to someone? no banks open to go to and tried for 7 days to speak on phone, my phone bill is now more than my mortgage!!!!! Chat say they cant help????!!!!!HELP......

  • paulelrocks Paul Hutch (@paulelrocks) reported

    @santanderuk Can customer service PM please

  • harduphall Sir Miss Spoke (@harduphall) reported

    @santanderuk website told me where I could find a branch in Crewe,but when I went there last week to talk to someone the entire building has been knocked down and had disappeared. My query has now turned into a complaint! Is it me?

  • tomrad124 Thomas Radley (@tomrad124) reported

    Been on hold with @santanderuk for 40 minutes all I want to do is pay the roofers to fix my squirrel ruined roof!