Santander

Is Santander down in Stevenage, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Stevenage, Hertfordshire, England 01/31/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Stevenage, Hertfordshire, England

The most recent Santander outage reports came from the following cities: Luton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Login
United KingdomHemel Hempstead Mobile App
United KingdomHatfield Login
United KingdomHemel Hempstead Transactions
United KingdomSt Albans Website
United KingdomSt Albans Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

  • tickton1969 Donna (@tickton1969) reported from Royston, England

    @MorganBroadcast I have no advice to give here, just wanted to say how sorry I am that this has happened to you. And as a long time customer of @santanderuk am utterly appalled at their actions. I hope this works out for you x

  • palmsjane1965 Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ThisIsJamesM James M. (@ThisIsJamesM) reported

    Top job @santanderuk! Let me send a secure message via online banking, then send an email to say the service is no longer available. Send the same message to the online chat, to which the bot replied “I’m not sure I understand” Ask to speak to an agent, “Sorry, none available” 😒

  • JulianHeathPhot Julian Heath (@JulianHeathPhot) reported

    @santanderuk @santanderukhelp Santander local banks no longer accept foreign cheques; these now have to be sent to their FCD team in Merseyside, thus absolving themselves of any responsibility & costs should a cheque go missing which mine has! Thanks a bunch #Santander #Service?

  • PAULMONK MONK (@PAULMONK) reported

    @MartinSLewis @MoneySavingExp looks like @santanderuk have bottled it and the £40 Amazon voucher mentioned in your newsletter has been pulled early. Make sure your website stops sending them trade! #moneysavingexpert

  • bath_handyman Andrew Cameron (@bath_handyman) reported

    @santanderuk your customer service is appalling!! I am overseas and your number for customer services is permanently busy, your online bot 'Sandi' is worse than useless. I need to speak with someone urgently. My card is blocked and I can contact anyone. 😡

  • EiDog11 Morgan Yorston (@EiDog11) reported

    @santanderuk how do I report fraud? Its been an hour since I was notified someone has used my card and yet its impossible to speak to anyone?!

  • iamlozmaris Lauren Maris (@iamlozmaris) reported

    @santanderuk your fraud department have cancelled my card but I can’t get through to anyone on the phone to reactivate it. I have no access to my money!!!!! How can I contact you?

  • PAULMONK MONK (@PAULMONK) reported

    @MartinSLewis looks like @santanderuk have bottled it and the £40 Amazon voucher mentioned in your newsletter has been pulled early. Make sure your website stops sending them trade!

  • Mikey105uk Mikey 🇪🇺 (@Mikey105uk) reported

    @santanderuk why on earth when trying to "Pay existing payee" on a laptop, does your website from a normal grown up looking one, to one that looks like it's designed for 3 year olds?

  • BuyersReport Buyers Report (@BuyersReport) reported

    Appalled that I had to wait 37 mins on the phone to @santanderuk just to get the account and sort code I need to make a payment into my credit card. This information should be available on the website. I did not want to use a debit card to make the payment. Pretty poor show.

  • NthrnCyclistTVL Ride Primary TVL (@NthrnCyclistTVL) reported

    Been on the phone to @santanderuk for over 90mins so far, wondering if they are always this bad, or it's down to people working from home. Can't imagine how anyone can contact them when they don't happen to be on holiday!