Santander status: access issues and outage reports

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stevenage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

• 
  Donna (@tickton1969) reported 58 minutes ago from Royston, England

  @MorganBroadcast I have no advice to give here, just wanted to say how sorry I am that this has happened to you. And as a long time customer of @santanderuk am utterly appalled at their actions. I hope this works out for you x

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  yvonne lloyd (@yvonnel14618625) reported 3 minutes ago

  @santanderuk #tweet2 I let you know I'm in India and yet I can't use my card...VERY annoying. Calls are too expensive to make & receive. No access to voicemail. Please UNBLOCK card

• 
  crazi saffa (@crazisaffa) reported 5 minutes ago

  @santanderuk your all in one credit card application on your website is not working and the number it provides to call is no longer active. Can you advise how I go about completing my application that has been pre approved?

• 
  Ascent of the Amazon (@AmazonAscent) reported 6 minutes ago

  @santanderukhelp 1/4 Hey @santanderuk , I have banked with you for over 25 years. If I remember right I have never defaulted on any loans, mortgage or DDs …..Ever! In 2022 you you blocked access twice for absolutely no reason at all, causing me many issues.

• 
  JOM (@JOM95428828) reported 6 minutes ago

  @santanderuk really poor telephone customer service for new customers! Online banking should not be this problematic 🤔

• 
  Clive Rockell (@CliveRockell) reported 8 minutes ago

  @santanderuk I can't think of a bigger own goal than advertising a new and attractive account - Edge - and then, without explanation, declining an application from a wholly reliable, solvent, longstanding customer. I'm looking a new bank today #appallingcustomerservice

• 
  Nick Price (@Old_Nick_69) reported 13 minutes ago

  @PeteTaxMiller @santanderuk Tried to open a business bank account with them in December (we already have one for the tax business), and were given the complete run around. The service was so poor, I suspect they’ve no interest in opening new business accounts.

• 
  richard elliott (@richy_elliott) reported 14 minutes ago

  @santanderukhelp @santanderuk Any chance you can get your security team to contact me & to unblock my payment as was promised yesterday? Terrible customer experience...

• 
  Bosba (@bosbapanh) reported 14 minutes ago

  @santanderuk your chat box doesn’t work on the website. please help.

• 
  Disc-Go (@DJDiscGo) reported 14 minutes ago

  @santanderuk - during a cost of living crisis you feel it fine to remove people's overdrafts even though they operate within them causing them massive financial harm- so much for we are here to help. Here to hinder and make money for ourselves more like

• 
  yvonne lloyd (@yvonnel14618625) reported 14 minutes ago

  @santanderuk I informed the branch in London that I would be travelling to India but I have been unable to withdraw money from an ATM on the various occasions I have tried. This is highly frustrating and inconvenient. With very high phone charges I'm reluctant to call. HELP