Santander

Is Santander down in Stevenage, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Stevenage, Hertfordshire, England 01/02/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Stevenage, Hertfordshire, England

The most recent Santander outage reports came from the following cities: Luton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Login
United KingdomHemel Hempstead Mobile App
United KingdomHatfield Login
United KingdomHemel Hempstead Transactions
United KingdomSt Albans Website
United KingdomSt Albans Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

  • tickton1969 Donna (@tickton1969) reported from Royston, England

    @MorganBroadcast I have no advice to give here, just wanted to say how sorry I am that this has happened to you. And as a long time customer of @santanderuk am utterly appalled at their actions. I hope this works out for you x

  • palmsjane1965 Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • KirstyMac811 Kirsty MacLean (@KirstyMac811) reported

    @santanderuk @santanderuk Thanks for your timely and courteous response, it told me all I needed to know. To *finally* - after years of putting up with an at best OK, at worst disgraceful, standard of banking and customer service - decide to remove my money from your clutches. #byesantander

  • mcmingy Mcmingy (@mcmingy) reported

    @santanderuk Still doesn't help my situation as I've transferred into my Santander account but I'm being told I have insufficient funds.. 😩 so where's my money?

  • QueerlyTheyreIt Daniel (@QueerlyTheyreIt) reported

    @santanderuk Can I still use my card to pay for things etc? Is it just online? What technical issues? Can you at least be more specific so we know how we are affected?

  • AtterbyBeth bethatterby (@AtterbyBeth) reported

    @santanderukhelp tried to pay by card but it’s not worked and can’t even use the mobile banking app, and all we get is “sorry for any inconvenience caused” This is now the second time that I’ve had a problem @santanderuk #santander

  • NickLockyer Nick Lockyer (@NickLockyer) reported

    @will_hulse @santanderuk Not untypical for a complicated IT issue. Doesn’t mean it is a malware attack specifically. Could be as simple as a database problem, and they’re doing everything necessary to bring it back. Unless HCL are involved and they’re trying to mobilise knowledge from onshore IT

  • frodo10121984 Robert Cann (@frodo10121984) reported

    @santanderuk That does not help with making payments online or transferring money to other accounts. What remedial action will be taken on the back of this?

  • KayaLaRoche Kaya La Roche 🌙♋ (@KayaLaRoche) reported

    @scousebird77 @santanderuk It’s working for me too but the money I’ve sent to my NatWest account isn’t showing there now 😬

  • BrowZeR19 BrowZeR (@BrowZeR19) reported

    @BBCNews @santanderukhelp @santanderuk and of course, the helpful online bot refers customers to online banking to get help 🙄

  • Fay52612049 Fay (@Fay52612049) reported

    @santanderuk How long until this is fixed? It has been down for hours

  • charteredtax Mark McLaughlin (@charteredtax) reported

    @santanderukhelp @santanderuk Online banking has been down all day. Absolute shocker.