Santander status: access issues and outage reports

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stevenage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

• 
  Donna (@tickton1969) reported 1 minute ago from Royston, England

  @MorganBroadcast I have no advice to give here, just wanted to say how sorry I am that this has happened to you. And as a long time customer of @santanderuk am utterly appalled at their actions. I hope this works out for you x

• 
  Jane palmer (@palmsjane1965) reported 31 minutes ago from Hertfordshire, England

  @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kris (@lookitskris) reported 13 minutes ago

  @santanderuk your devs still havent fixed this and its been going on for months. Trying to make payments Adobe Analytics error - Unable to create AppMeasurement tracker, s_gi function not found global window.act is not a function problem

• 
  jaredowens (@jaredowens36629) reported 14 minutes ago

  @santanderuk @santanderuk hi I mean like permanently from Santander's side, so that the customer can't just re-activate them from the app?

• 
  Andrew Bates (@AndrewBate13285) reported 14 minutes ago

  Still waiting for @santanderuk to help me with a couple of simple questions I sent them 5days ago. Live chat asks you to leave your questions but never reply Wasted many lunch breaks on hold. They still view me as a nuisance for having the audacity not to know everything

• 
  Redders. (@1Redders0) reported 14 minutes ago

  @santanderuk @TSB Empty your accounts. Move banks. They want to shut 44 banks down. Strip there custom. Use another bank. End them.

• 
  Pughy (@Pughy29) reported 15 minutes ago

  @dazzgedd73 @santanderuk We've been with them since the Abbey National days too and unfortunately I have to agree with the poor service. Currently trying to move an ISA which should be easy. Customer service has been dreadful

• 
  Cornwall ⭕️‘s. (@postmanpat1965) reported 15 minutes ago

  @santanderuk yes, but why cant we do it on the app? thats what i asked. some people dont always have access to a computer

• 
  A.G.W. 🇬🇧 (@agw1437) reported 15 minutes ago

  @hnjsamuels @santanderuk Or… when they freeze your a/c owing to some’activity’ and force you to go into a branch with ID! Try that when you’re on holiday in Scotland or anywhere really since they have shut so many branches. If you don’t drive, have mobility issues etc you’re stuffed!! Terrible bank.

• 
  Matty Hough (@MattyHough2) reported 17 minutes ago

  @santanderuk Hi @santanderuk — I was advised a case handler would contact me after 8am today, but I still haven’t received any email or contact. I remain stranded abroad without access to funds. Please urgently escalate this and contact me immediately

• 
  Jordz🇯🇲🇬🇧 (@jmanellis) reported 22 minutes ago

  @santanderuk Fix your app, had issues with it and can’t access my accounts

• 
  Jools Parker (@joolsparker) reported 24 minutes ago

  Appalling service at @santanderuk in #Oxford Ridiculous and unclear ‘queuing’ system for the counters. Left waiting despite there being no other customers.