Santander

Is Santander down in Stevenage, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Stevenage, Hertfordshire, England 02/09/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Stevenage, Hertfordshire, England

The most recent Santander outage reports came from the following cities: Luton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Login
United KingdomHemel Hempstead Mobile App
United KingdomHatfield Login
United KingdomHemel Hempstead Transactions
United KingdomSt Albans Website
United KingdomSt Albans Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

  • tickton1969 Donna (@tickton1969) reported from Royston, England

    @MorganBroadcast I have no advice to give here, just wanted to say how sorry I am that this has happened to you. And as a long time customer of @santanderuk am utterly appalled at their actions. I hope this works out for you x

  • palmsjane1965 Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TejSamra Tej Samra (@TejSamra) reported

    I had an issue which needed resolving asap - I was told premier banking via @santanderuk gives you priority service on the phone however 30 mins later I’m still on the phone and had to cut the phone because I cannot wait any longer. Awesome service 👍

  • farnaz_ma Farnaz MA (@farnaz_ma) reported

    @santanderuk the worse ever customer service!! My payment didn’t go through & my account was blocked!have been trying to speak to somebody to sort the issue since 12:00 p.m. ( 5 hours) been through first checks many times but still on the line waiting to speak to security team

  • zoee1973 Zoe E (@zoee1973) reported

    @santanderukhelp So just tried, it’s not over 25k. Got the way to 2 factor authentication and then absolutely nothing happened! It’s almost impossible to to make online payments via @santanderuk

  • slightlydotty Slightly Dotty ♥️ (@slightlydotty) reported

    @santanderuk absolutely disgraceful service from you! Yesterday we waited for an hour to be put through and then the the call went dead. Today exactly the same but 90 minutes waiting and then dead when finally answered. Went to the local branch and they wouldn't help either!

  • itsstuartlane Stuart Lane (@itsstuartlane) reported

    @santanderuk disappointed by 40 minutes and counting wait for fraud department. Tried reporting online but not enough support offered. #CustomerService

  • Looocyyyy Lucy (@Looocyyyy) reported

    @santanderuk can you please tell your customers what's going on that so many of us have had the same issue of fraud by Amore London?? It's been happening for two days now and no official word about it

  • ConnorMcConnel1 Connor McConnell (@ConnorMcConnel1) reported

    @santanderuk when you have a customer on hold, they don't need to be reminded that 'you're still busy' every 8 ******* seconds. It's blatantly obvious that you're still busy when there is hold music playing.

  • HHBarn garDan (@HHBarn) reported

    @santanderuk can't access account, rung - security team not answering, then cuts off after 30mins, pls call me! ridiculous

  • LizRobe47991495 Liz Robertson (@LizRobe47991495) reported

    @santanderuk I’m trying to close some accounts at your bank but your live chat/ 48 hour response times don’t appear to be effective, phone disconnects . It won’t allow me to do it online…any chance anyone can actually provide some customer service please ?

  • janehillmanc Jane Hill (@janehillmanc) reported

    @santanderuk Been on hold for a full hour regarding a security issue. Absolute joke.