Santander

Is Santander down in Stevenage, Hertfordshire, England?

Some problems detected

Users are reporting problems related to: mobile app, transactions and website.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Stevenage, Hertfordshire, England 02/23/2026 11:25

February 23: Problems at Santander

Santander is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

  • palmsjane1965 Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

  • tickton1969 Donna (@tickton1969) reported from Royston, England

    @MorganBroadcast I have no advice to give here, just wanted to say how sorry I am that this has happened to you. And as a long time customer of @santanderuk am utterly appalled at their actions. I hope this works out for you x

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Georgie041271 Gina (@Georgie041271) reported

    @santanderuk is the technical error affecting people's balances? I just tried to log in and could only see my balance but none of my transaction to see I was 238 overdrawn. I dont even have a overdraft? I wasn't overdrawn yesterday before this happened What's going on?

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • fuchsia_rileyx fuchsia🌺 (@fuchsia_rileyx) reported

    What a ******* joke of a bank @santanderuk is not been able to access any money for 12 hours, how do you expect me to buy FOOD u greedy bastards

  • JaiTHINKS JAI (@JaiTHINKS) reported

    @santanderuk any idea when I might be able to do some online banking? Been trying to get on the app & the website since 9am 😑

  • alicecoppin alice🦒 (@alicecoppin) reported

    @Kiahtcp @santanderuk Get them to change, they have awful interest rates too.

  • Cryster22 Gemma Louise (@Cryster22) reported

    @santanderuk Will this issue be resolved by tomorrow? I have 2 children and a weekly shop to do which should have been done today!

  • riceuten Ric Euteneuer (@riceuten) reported

    @santanderuk So, *3* hours later, you *haven't* updated your website, ATMs, online, telephone and mobile banking and cards still don't work, but according to your PR team "things are returning to normal"

  • MartinW70805434 Martin Williams (@MartinW70805434) reported

    @santanderuk YOU SWITCHED US ALL OVER TO MASTERCARD - I WONDERED WHY - NOW THEY HAVE GONE DOWN. JUST INFORM YOUR CUSTOMERS PROPERLY.

  • veronarghx Vero (@veronarghx) reported

    @santanderukhelp @santanderuk what's going on with the app, and payments not going thru?? Help x

  • riceuten Ric Euteneuer (@riceuten) reported

    @ThoughtBalanced @santanderuk The whole system is down. No payments, no ATMs, no online, mobile or phone banking, just endless entreaties to "use another ATM", which, of course, doesn't work because their systems are down.