Santander

Is Santander down in Stevenage, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Stevenage, Hertfordshire, England 02/26/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

  • tickton1969 Donna (@tickton1969) reported from Royston, England

    @MorganBroadcast I have no advice to give here, just wanted to say how sorry I am that this has happened to you. And as a long time customer of @santanderuk am utterly appalled at their actions. I hope this works out for you x

  • palmsjane1965 Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • eddybear95 Ed Webber (@eddybear95) reported

    @santanderuk Never had a problem and it’s working fine, online cash machines in branches..

  • AutisticScribe The Autistic Scribe (@AutisticScribe) reported

    @santanderuk every link I use on the website to get help gives me a phone number to call. I cannot do this. Your service seems designed to completely exclude people who cannot use a telephone. I only want to make a very small payment. I often send hundreds to existing payments.

  • MCFC_Luke_ Luke 🇧🇼 (@MCFC_Luke_) reported

    @santanderuk My cards STILL NOT WORKING, my mate just had to pay for my weekly shop, very embarrassing please sort it out it’s been 3 days

  • justinhart113 Justin (@justinhart113) reported

    @santanderuk @santanderukhelp @santanderuk can you explain to me why this is taking so long to rectify and now it seems your customer support team can't read messages through the app, shouldn't take 3 days to respond. Looking into alternative banks.

  • AutisticScribe The Autistic Scribe (@AutisticScribe) reported

    @Santanderuk I know this seems extreme but I have just been trying to, in desperation, use your online help facility to work things out. When I told them I cannot use a phone I was instantly cut off. Now I have no way to get help. You seem to want me to go away and die.

  • Jammydo19407749 Jammy_dodger (@Jammydo19407749) reported

    @santanderuk can you answer my call please, I'm a select customer

  • thattonypeters @tonypetersss (@thattonypeters) reported

    Hello @santanderuk ??? Security problem with my card but still no human beings out there? Absolutely useless.

  • selina_nisbett Selina nisbett (@selina_nisbett) reported

    @santanderuk Your service update is COMPLETELY INCORRECT.

  • LOL_VO LOL_VO (@LOL_VO) reported

    @santanderuk @santanderukhelp I've been trying to get through on the phones all day. I had a pending refund that has now disappeared without crediting account. During all these issues. How do I speak to someone to get I sorted!?

  • JackieB08548577 Jackie Bishop (@JackieB08548577) reported

    @santanderuk my husband had a card payment declined so he used another account with a different bank to pay. 5 mins later my husband got a fraud message about the payment he tried to make, nobody is answering the phones! Please help to sort.