Santander status: access issues and outage reports

Problems in the last 24 hours in Southport, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Southport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Southport, England

Latest outage, problems and issue reports in Southport and nearby locations:

• 
  Mike Smith Sax (@mikesmithsax) reported 12 minutes ago from Southport, England

  WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!

• 
  Chris Morris (@chrisBRFCmorris) reported 37 minutes ago from Saint Annes on the Sea, England

  @santanderuk are the pits! Shocking, unhelpful service!! 😡#banks

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam Wilpappi (@wilpappi) reported 52 seconds ago

  @santanderuk how can a company of your size be so terrible with the way you deal with your customers 🤬

• 
  @roadworksauditoruk (@roadworkauditor) reported 1 minute ago

  Very poor customer service @santanderuk - my x had her phone & purse stolen in London 2 weeks ago New card & 2 letters due in 4 working days but took 6 but @santanderuk didn’t register her phone number so locked the account & now she having to wait at least 4 working days more!

• 
  OldishBird (@oldishbird1) reported 2 minutes ago

  @SandraF74372594 @santanderuk I waited for 30 minutes then decided it was pointless. Some of their staff on X have admitted there’s an outage even though their official status page claims not.

• 
  Tom King (@silentshark) reported 3 minutes ago

  @santanderuk any chance you could answer your phone? Appaling service

• 
  George (@bipolar_thfc) reported 3 minutes ago

  Does this happen with everyone's bank where they want you to submit documents on your address and all this other ****? I try send money to people and it says failed then accepts the 2nd time round but I can't see the money out my account. These banks are ****. @santanderuk

• 
  KM (@KEM0901) reported 7 minutes ago

  @santanderuk hi, please can we have some way of getting support for my daughter who is trying to set up a student account. We can’t phone as she doesn’t currently have an account.

• 
  Sarah (@MsSC1986) reported 7 minutes ago

  Dear @santanderuk please fix your mortgage arrears emails. I’ve made a payment plan, so don’t send me an email asking me to either pay in full or call to make an arrangement. It’s not too hard to set the system to check whether I’m sticking to the plan or not.

• 
  Nick (@petch_nic) reported 7 minutes ago

  @santanderuk The first time I gave up after 90 minutes, this time it’s been almost 3 hours. What is the problem?

• 
  Daryl M (@MyBallsWazHot) reported 8 minutes ago

  @santanderuk any chance of someone from customer services picking the phone up??? Taking ages

• 
  Sick Side (@SickSide3) reported 15 minutes ago

  @santanderuk The other issue is when I ring up your CS, it normally takes 40 minutes for anyone to answer the phone Once answered, details taken - I’m put on hold for another 20 odd minutes Then when I do speak to someone - they tell me I need to go to a branch!!!