Santander

Is Santander down in Southport, Sefton, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southport, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Southport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Southport, Sefton, England 11/24/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (20%)

    Website (20%)

  3. Login (20%)

    Login (20%)

  4. Transactions (7%)

    Transactions (7%)

Community Discussion

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Santander Issues Reports Near Southport, England

Latest outage, problems and issue reports in Southport and nearby locations:

  • chrisBRFCmorris Chris Morris (@chrisBRFCmorris) reported from Saint Annes on the Sea, England

    @santanderuk are the pits! Shocking, unhelpful service!! 😡#banks

  • mikesmithsax Mike Smith Sax (@mikesmithsax) reported from Southport, England

    WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • suzzy0001 Suzan Jaiden (@suzzy0001) reported

    @Keiran_Murphy @santanderuk Inbox cyberhacktoolz on Instagram to help you

  • MarkStockley Holographic Non-Fungible Wordleist Stockley (@MarkStockley) reported

    You are losing a customer in real time here @santanderuk—in a phone queue for 45 mins waiting for the CHAPS team only to end up talking to Vodafone voicemail. There are no words to describe this level of lack of service for something this important.

  • Neesh_bloggs Neesh (@Neesh_bloggs) reported

    @santanderuk I've had an ongoing issue with credit card payments being refused for over 3 weeks now. I've made 3 phone calls to you in that time and had 3 promises of callback. Not happened. Now been on hold for 40 minutes to try to get through AGAIN. Not impressed

  • pllowry P L (@pllowry) reported

    @santanderuk #santander Now 40mins in a queue waiting to ask a simple question. No feedback as to what my place in the queue is. Another customer service joke, just as well it's a competitive industry.

  • RegionNe16 NE16 REGION (@RegionNe16) reported

    @santanderuk @monzo - Fees incurred due to this issue still not being resolved.

  • odinevents Odin Events (@odinevents) reported

    @santanderuk over 2 hrs on the phone to have it put down, call back and now waiting over 50 mins ... and still no reply!! 🙄

  • _Terry_Barnett Terry Barnett 💙 (@_Terry_Barnett) reported

    @santanderuk A 59 minute wait on the phone to request a copy of a mortgage statement only to be told there’s a charge of £5 for this. Having been with you for 16 years it’s very disappointing to see the days of customer service are gone, and those of arbitrary charges are here.

  • adriennelevison Adrienne Levison (@adriennelevison) reported

    @santanderuk Telephone banking hours apparently 8am to 8pm. Phoned at 7.40pm but closed!!! Great service! Had phoned at midday but waited 4 ages then put phone down. GET YOUR ACT TOGETHER ! Enough of calls may take longer 2 answer & sorry u are having to wait.

  • Henry_Greenleaf Henry Greenleaf (@Henry_Greenleaf) reported

    @santanderuk I’ve been on hold for over an hour please help - locked out of account and can only be sorted over the phone.

  • smarshall2376 Suzanne Marshall (@smarshall2376) reported

    @MorganBroadcast Hi Charlotte…I don’t know you personally but I’ve been following your story. I hope you get justice for what has happened and they catch the person/people who thought it was ok to steal from you…@VirginActiveUK and @santanderuk does customer service mean nothing to you?