Santander status: access issues and outage reports

Problems in the last 24 hours in Sidmouth, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sidmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Sidmouth, England

Latest outage, problems and issue reports in Sidmouth and nearby locations:

• 
  Natalie Peperell (@natnetballcoach) reported 46 minutes ago from Broadhembury, England

  Hit me up with your recommendations for decent banks for business accounts, easy to use. @santanderuk just seem to cause me problem after problem so need a new good one xxx

• 
  Adam (@BloodStormX) reported 60 minutes ago from Exeter District, England

  @santanderuk called your customer service, the guy was awesome. My reason calling was fraud on my account. Transferred me, 30mins waiting, I gave up waiting. Hung up.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim B. (@The_Swell_Shark) reported 0 seconds ago

  @santanderuk Thanks for responding, but I've already used that tool. The issue itself is with capturing the photo of the cheque. No matter what angle, light or background, your app won't complete the process. Awful. Just awful. 👍

• 
  dazz ii am (@dazzgedd73) reported 1 minute ago

  Find it hard to believe how poor @santanderuk customer service is, been with them since Abbey National days (40+ years) unbelievably poor, certainly not the bank they were

• 
  Sohail Lamvel (@Lamvel) reported 3 minutes ago

  @santanderuk How can I unblock my world elite credit card without having to call? Seems like a block that only CS can remove?

• 
  Stumpysaurus🦖KPSS (@StumpyRabbitt) reported 4 minutes ago

  I'm being asked to provide ID via driving licence or passport and a face scan to GET INTO MY EXISTING BANK ACCOUNT. And I have three days to do it or my access to my own money could be restricted. Anyone else? Why? @santanderuk

• 
  Mattster (@MattsterT3) reported 5 minutes ago

  @santanderuk your phone queuing system is customer-hostile. Telling a caller that the queue is “More than 5 mins” when in fact it’s >45mins isn’t very helpful. Making customers wait 45mins and then simply dropping their call? Hostile. * repeatably - yes I checked!

• 
  Daryl M (@MyBallsWazHot) reported 6 minutes ago

  @santanderuk any chance of someone from customer services picking the phone up??? Taking ages

• 
  Nicolas Tennant (@TennantNicolas) reported 6 minutes ago

  @santanderuk customer loyalty ? **** you ! sigh

• 
  cookaburra (@weyheylad) reported 9 minutes ago

  @santanderuk I can't seem to do this could you send me an email address please to contact you as in branch can't seem to help . The email sending the voucher is not replying and time is marching on I do not want to lose the voucher

• 
  Sarah Louisa Collins (@SarahLouisaColl) reported 9 minutes ago

  @HWarlow @santanderuk How awful Helen!

• 
  Marc Smith 🦊 (@marcuspolo1981) reported 12 minutes ago

  @MartinSLewis Tried switching my @santanderuk current account but they always block it