Santander

Is Santander down in Shrewsbury, Shropshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shrewsbury, Shropshire, England 03/13/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Transactions (31%)

    Transactions (31%)

  2. Mobile App (22%)

    Mobile App (22%)

  3. Website (17%)

    Website (17%)

  4. Login (14%)

    Login (14%)

  5. Transfer (12%)

    Transfer (12%)

  6. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • prosecure2000 PROSECURE 2000 (@prosecure2000) reported from Shrewsbury, England

    Very disappointed with our treatment from @santanderuk We’ve banked with them for over 15 years without any issue. I wouldn’t recommend them to anyone. #SteerClear #Charlatans

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • iAnishPatel Anish Patel (@iAnishPatel) reported

    @santanderuk I am call to customer service since 1 hour on hold. Is this normal?

  • hill7kevin Kev Hill (@hill7kevin) reported

    @santanderuk been trying to speak to your mortgage department for 2 days!! Been on hold listening to that awful music, apologising for keeping me waiting and promising me you will put me through!!@santanderuk #shocking call centre

  • tirgans Tirgan Saadatzadeh (@tirgans) reported

    @santanderuk shocking handling of my partner’s complaint from your customer service department. Her business account has been blocked for 3 days and 12 calls later still no explanation. Your customer representative even said “Because I’m working from home, I can’t transfer your…

  • OnTheFenceDev On The Fence Dev (@OnTheFenceDev) reported

    Just realised that the @ProtonVPN Android app has split tunnelling 😯. I use this on my PC to get Teams and Remote Desktop working in a stable manner. On my phone I can now use the @santanderuk app without having to drop my shields. 👍

  • SpittalCourtney Courtney Spittal (@SpittalCourtney) reported

    @santanderuk 3 weeks since our query against our mortgage offer with you was sent and still pending response from Santander. Unable to proceed further in the process to purchase our home until our solicitor receives a response. Completely unacceptable wait time. PLEASE HELP

  • stevejdurr Steve Durr (@stevejdurr) reported

    @santanderuk I've recently opened an account but on day 1 the access was blocked. I've tried calling several times but when I get transfered the phone just rings and rings, I lasted an hour on one occasion. I've tried again just now and phone just kept ringing, no answer at all

  • AnnaPounds Anna Pounds (@AnnaPounds) reported

    @santanderuk I need a sort-code for my new mortgage but can't get through on your phone lines. Can you help?

  • heytoki10 Hector (@heytoki10) reported

    @santanderuk call waiting times are ridiculous. What a poor customer experience.

  • markarenton Mark Renton (@markarenton) reported

    @santanderuk - what’s the problem in your call centres? Have now been waiting to get through to an agent for over an hour!

  • ubuluc C (@ubuluc) reported

    had to give up after a 45 minute wait on hold this morning to speak to the fraud team....great customer service @santanderuk..... ⌚