Is Santander down in Shepshed, Leicestershire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Shepshed, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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simopco
(@simopco) reported
@santanderuk terrible customer service via online chat. Question asked 3 times, promised a reply never received. In person visit was told to call. 20 minutes on the phone to an Indian call centre finally got an answer. Dreadful!
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Donna Ross
(@Dross6666) reported
As a long time @santanderuk customer with both a Bank Account & Credit Card, feeling very let down by them due to a credit card issue I’ve had! With all the hardships people are dealing with at the moment, their customer service has been so unhelpful! #customerservice #Angry 😡
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CassandraSaySo
(@RuthHindmarch2) reported
@santanderuk @santanderukhelp your online banking is ****. I don’t expect to jump through hoops. I fill In numbers but your system is crap
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Stelios Tsinontas
(@stelisevil) reported
@santanderuk you’ve given us a 3 month limit on a mortgage offer which is impossible to complete in due to your own archaic systems. We could not have done it any quicker and now for the second time we’re going to run out of time and have to begin the process again. Ridiculous
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Emma J
(@EmmaJStrong) reported
@santanderuk Why can't I use my card on PayPal, Amazon and other places? I'm having more and more issues with this bank account as time goes on. 😤
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@MoneySavingExp @santanderuk Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Rob G
(@robingrimmer) reported
@Rekt57v @MartinSLewis just like to add that @santanderuk are a nightmare if you move money around as they will block it and freeze your account as they think it's fraud.
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Francis Kinsler
(@fdkin1) reported
@FastEddieGB @MartinSLewis @santanderuk The local branch helped me out today and did it for me but apparently the interest rate has gone down today from 2% yesterday to 1.5% today. I started out hoping to get 2.75% on eSaver special up to 1 November but that wasn't available on 31/10 and ended up with 1.5%. Not happy.
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Dr Poppy Gibson 🧡🖤
(@poppygibsonuk) reported
@santanderuk @santanderukhelp I am so upset with your service- lost my bank card 2 weeks ago- phoned 13 days for a replacement but still no sign- having to borrow cash from people 😞 I just rang up customer services to see if they could resend another card and they hung up on me!