Santander

Is Santander down in Shepshed, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepshed, Leicestershire, England 02/19/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • camer0nnn_ Cameron (@camer0nnn_) reported

    @santanderuk @santanderukhelp Is honestly the worst bank I’ve dealt with, over 2 hours on the phone and still don’t have access to my account. The most unempathetic and unethical bank I’ve had to deal with. Now have to drive over 30 miles to a branch to sort this out.

  • 1cymruambyth2 clare l (@1cymruambyth2) reported

    @santanderuk been trying to phone the fraud team all day, nobody available to take my call, pretty poor customer service.

  • Fly_Highley James Green (@Fly_Highley) reported

    @santanderuk I’m trying to close my account and withdraw the funds, I can’t do so using the website and the telephone number 09001241234 won’t work, can someone please contact me to sort this out. Many thanks

  • dazarose07 Darren Roseveare (@dazarose07) reported

    @santanderuk @santanderukhelp seriously guys I have had a suspected fraudulent payment leave my bank account, now on hold for 30 mins!!! Normal service, acceptable service???

  • amesken Amy Kennedy (@amesken) reported

    @santanderuk I’ve reported fraudulent transactions on our acc. today, but trying to rack my brains how/why? And mayb a bit crazy but they were done on Monday, was it anything to do with Fbook, Insta & WA going down? Did fraudsters take advantage? B interesting if any1 else same?

  • JoanneOakley11 Joanne Cozens (@JoanneOakley11) reported

    If you ever want to invest money don’t do it with @santanderuk because once they have it they make it almost impossible to get it back 🤬🤬

  • ButterCrypto Augustus C. (@ButterCrypto) reported

    @santanderuk Are you Crypto friendly? I wont touch a bank who decides what I can or cant do with my choices like they do in Communist China or North Korea so if you dont block transfers to and from Binance then I am very interested

  • a13xyZZZ a13xyZZZ (@a13xyZZZ) reported

    @santanderuk really poor customer experience today… asked to go into branch to get my account unlocked, after trying on the phone, then i sit here for 30 minutes waiting for your colleague (she’s great) to get on the phone… shocking. #customerservice

  • HollieWickens1 Hollie Wickens (@HollieWickens1) reported

    Absolutely disgusted with @santanderuk yet again - disgraceful service and as soon as I’m back in the UK I’m changing my bank

  • JamieLavery_ Jamie Lavery (@JamieLavery_) reported

    @santanderuk your customer service line is an absolute joke. Why is it so hard to get simple help.