Is Santander down in Shepshed, Leicestershire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Shepshed, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Wiener
(@ClareWiener) reported
@santanderukhelp @firstdirect @santanderuk Absolutely shocking telephone service with Dan who just made excuses after excuse for your poor service & when I pointed out your poor customer service record threatened to terminate the call. A complaint has been raised. Diabolical.
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Russ Mainwaring
(@RussMain99) reported
@santanderuk @santanderukhelp my mortgage application has been going on for over 2 months now, I’ve jumped thru so many hoops, full chain is about to collapse, every day we’re told it will be sorted today AA8659190C4. Please help.
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Mark Wiltshire 💙
(@_markwiltshire) reported
@santanderuk Experienced terrible customer service on your in app chat today - agent responded and just hung up - without waiting for response. Disgusting - its like you couldn't care less about your customers. !!!!
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Katy Luboff
(@CustardKaty) reported
@santanderuk #complaint terrible customer service . Promised posted mortgage update not arrived . Unable to contact by phone as on hold hours. No email replies either
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thea
(@twigstwt) reported
@santanderuk just got charged twice for an item but on paypal its saying i only paid once?? yet on santander it said i paid twice can u help lol
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Clare Waterfall
(@clarewaterfall) reported
@Tesco you couldn't process my online shop the other day due to security issues with @santanderuk I had to come in store to cash out, royal treatment but inconvenient. Is the security issue fixed before I order again? Also my clubcard vouchers need refunding please.
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The tartan bunnet 🏴
(@gedme) reported
@santanderuk 5 back to 1 failure to help failure to call back and failure of duty to help a terminally ill patient. These are just some of the points I will be telling news papers if not sorted by end of this week if they are interested of course. But enough is enough.
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jacky hodges
(@jacky_hodges) reported
10 days waiting for @santanderuk to unblock my account even though I have passed all their financial tests 5 times over. Surely I should have access to my own money. They tell me I have a case worker but I've still had no communication from them. #poorcustomerservice
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Sinclair
(@LordHuw) reported
@santanderuk Do you ever evaluate your customer service levels? Both Halifax and Lloyds I can speak to someone in 2 minutes. Santander 25 minutes....gave up.
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sarah kearney
(@Sarah4xxxx) reported
@santanderuk i am unable to transfer money or use my debit card is there a problem?