Is Santander down in Shepshed, Leicestershire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Shepshed, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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✿.*☆.Maxiejane.☆*.✿
(@maxiejane) reported
Some advice: DO not invest your money with @santanderuk . They block your account when you want to withdraw your OWN money and stop the transactions!!! #criminals
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Elle Turpitt
(@elleturpitt) reported
Nothing confirms switching bank from @santanderuk was a good idea like trying to query why I have been charged for overdraft multiple times, getting disconnected while on the phone, chat message not loading because of a request to rate the help I received, finally getting...
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Gilly B
(@GillyB9) reported
@santanderuk Sent money to my daughter on 26/12/21 We are both existing customers. I used her maiden name in error. She has recently been married. The money left my account but she has not received it. How do we rectify this ?
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Carlos.
(@TheChiefuk) reported
@santanderuk A question if I may? Why would a new bank who are trying to boost their social media presence choose to block a potential customer if they've had zero dialogue with their Twitter account? Thanks in advance.
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Craig
(@Mancunia16) reported
seriously @santanderuk your "customer support" is utterly atrocious. Chat cannot help, no one answers phones!!
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Lucy Fenton
(@Iamlucy_loo) reported
@santanderuk terrible customer service from your #hackney branch this morning. I will no longer be opening an account with your bank.
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Mark Lawler
(@MarkLawler) reported
Come on @santanderuk ! Treat your customers fairly by not making us wait for over an hour on the phone, cutting us off, having no call-back service, then making it impossible to book an appointment in a branch! #badcustomerservice
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Jo Franco-Wheeler
(@JoFrancoWheeler) reported
@santanderuk your service is SHOCKING. I have been trying to speak to you since Friday and cannot get through. I have now been on hold for 40 minutes for the third time this week. Hire more staff!
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caroline steward
(@carolineeduth47) reported
@santanderuk - is it really acceptable to you keep customers waiting for you to answer the phone - currently 1hr 14min and rising - to report a security issue?
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Tom Sugg
(@tomsugg) reported
@santanderuk absolutely fuming. Over an hour waiting h to make a payment. Lady takes my details then puts me on hold for another 30 mins and I get cut off at 8pm because you close. Awful awful customer service 😡