Santander

Is Santander down in Shepshed, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepshed, Leicestershire, England 02/04/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • brightonalumni Uni Brighton alumni (@brightonalumni) reported

    📣 Calling all 2022 graduates 📣 Have an idea for a new product, service, freelance business or community project? The @santanderuk/@uobbeepurple Ideas Competition is here to help you make it happen with cash prizes of up to £1000. Closing date is 17 Feb 2023. #SantanderUniUK

  • GeorgeTSOliver George Oliver (@GeorgeTSOliver) reported

    Tell you what, @santanderuk - why not make it an option on your site to make appointments to set up child accounts in branch? Rather than funnelling people in to branch, only to be told (inevitably) that there’s nobody available to do it and to book an appointment to come back.

  • PeterCurtain4 Peter Curtain (@PeterCurtain4) reported

    @MikeSassi @GeorgeTSOliver @santanderuk Just switched back to Lloyds, having become Santander customer when the crash forced A&L sale. My obscure problem was having to use same ref to individual payees no matter what it was for.

  • dannybster Dan Bruce (@dannybster) reported

    @Myjeans @santanderuk I’m not sure to be honest, they’re mortgage department have been able to offer very little help.

  • DNorowzian Darius Norowzian (@DNorowzian) reported

    @santanderuk Absolutely appalling service. I cannot stress enough to anyone trying to join this bank to think twice - the worst bank you could choose. Don’t do it!

  • JOM95428828 JOM (@JOM95428828) reported

    @santanderuk worst bank ever. I'm closing my account. Set up account. Account blocked trying to set up online banking. 3 failed calls to customer service. Can't be done on phone, visit a branch. Waited in in Byres Rd branch today Told its sorted, access still blocked. Outrageous

  • Sherobin Sherry Robinson (@Sherobin) reported

    @santanderuk I cannot believe how long it has taken to sort out a minor problem. Been going back and forth since January 19 and still not sorted with conflicting information and repetitive information. This is causing nothing but stress. Santander sort it out it’s a joke.

  • flame7572 Flame (@flame7572) reported

    @santanderuk what's the best way how to contact customer service while abroad? A phone call is not possible due to high roaming costs.

  • KimberleyMcgro1 Kimberley Mcgrory (@KimberleyMcgro1) reported

    @santanderuk how do I speak to someone at customer services?all the websites say open till 8pm 9pm and 11pm, one of the staff said 8pm but when you call it say 6pm?the lady at the branch said I needed to raise the dispute before the call centre shut?

  • barryemmings Barry (@barryemmings) reported

    @santanderuk don’t seem to be able to log into the mobile banking app? Are there issues or just me?