Santander

Is Santander down in Shepshed, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepshed, Leicestershire, England 12/05/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • StephenWomack12 Stephen Womack (@StephenWomack12) reported

    @santanderuk please get your act together - I’ve just wasted 45 minutes of my evening on the phone to you because I tried to transfer some money from my Santander current account through the app, to my Tide business account and was blocked access to my account and app.

  • MarkBux61364115 Mark Buxton (@MarkBux61364115) reported

    @santanderukhelp @santanderuk You have deactivated my credit card (brand new not used yet) locked m out of my account, by doing so stranded me abroad and the only thing you can do is send stuff out in the post to a country I'm not in WTF!!!!!

  • jmfdiver Jenny King 🦖 (@jmfdiver) reported

    @santanderuk Those idiots used woman face so they can **** right off

  • cwaiigyy Craig Brown (@cwaiigyy) reported

    @santanderuk have you got issues with card payments, I can't pay my rent or car insurance,

  • mrjohnfriend GoonerJohn (@mrjohnfriend) reported

    Recently opened an account with @santanderuk. Had issues setting up online banking. Called their help desk. 20 minutes of being told I would be connected and then just cut off. Appalling first experience of ‘customer service’

  • Amie25813 Amie (@Amie25813) reported

    @santanderuk why is it so difficult to speak to a customer service advisor via live chat I have a hearing disability and struggle to use the phone

  • gedme The tartan bunnet 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gedme) reported

    Awful treatment from @santanderuk helen my wife is in Roxburgh her cancer spread to her brain so she can’t remember her pin and she lost her phone, so phoned Santander and explained and wanted to add new number, 50min on the phone explained that things not great.

  • SoniaBhogal Sonia Bhogal (@SoniaBhogal) reported

    Diabolical service from @santanderuk @santanderukhelp today. After 1hr 7 mins on the phone I had to hang up and use my @Barclaycard Visa Credit instead.

  • p3tbyt31 shitposting hacker (@p3tbyt31) reported

    @ThatProgrammer @santanderuk @santanderukhelp That’s the first time I’ve seen a company actually respond to someone’s issue

  • Tom22Beale TomBeale (@Tom22Beale) reported

    @santanderuk I need a bank statement outside of my usual schedule for issuing statements in order to complete purchase of a property, online chat does not recognise this problem. Can you help?