Santander

Is Santander down in Shepshed, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepshed, Leicestershire, England 01/13/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JamieKa24649358 JK (@JamieKa24649358) reported

    @MorganBroadcast @santanderuk is literally a POS bank with an awful app, web UI and the worst customer service. Sorry this happened to you honestly , but I am not surprised Santander are next to useless in helping

  • HamstersScreen hamsters.screenplay (@HamstersScreen) reported

    @MorganBroadcast @santanderuk If someone has your phone, they have access to your card PIN via whatever banking apps you have installed. In the Santander app it's Manage Cards > View PIN (I can't attach a screenshot as the app doesn't screenshot for "security" reasons but I could take a photo on a 2nd phone)

  • GrahamMackenz18 Graham Mackenzie (@GrahamMackenz18) reported

    @MorganBroadcast @santanderuk If they had your phone and were able to access it they could get your pin from Santander app. I didn’t know you could go that until I saw your tweet

  • clairecalman Claire Calman (@clairecalman) reported

    @MorganBroadcast How awful. I really feel for you. A horrible experience made so much worse by your bank and your gym. Years ago, we tried to open a saving account @santanderuk but gave up because they were so hopeless. There’s no way my bank would have authorised a string of atypical purchases.

  • deeokelly1 Deirdre O'Kelly 🕷🎵🇪🇺🇺🇦🇬🇧🇮🇪#FBPE #FBLC (@deeokelly1) reported

    @MorganBroadcast This is awful! I hope you get some justice - and your money back... @santanderuk you need to do better than this!

  • yorkie_pudding T!m (@yorkie_pudding) reported

    @MorganBroadcast @santanderuk How can someone get into your Apple Pay? Genuine question as the way I know it it’s impossible without faceID or your phone password.

  • drclairetaylor Dr Claire Taylor (@drclairetaylor) reported

    @DianeHaywood71 @santanderuk @bancosantander Wanted to share in case anyone else has the app. Just awful. Poor woman.

  • JohnBache2 John Bache (@JohnBache2) reported

    @MorganBroadcast @santanderuk @VirginActiveUK Oh that’s awful, feel so sorry for you

  • jd227733 Joanne Deighton (@jd227733) reported

    @MorganBroadcast Oh my god this is awful for you. I hope you get sorted.@santanderuk and @VirginActiveUK should be ashamed of themselves

  • Basmanrox Barry 💙😷🇺🇦🇪🇺 (@Basmanrox) reported

    @MorganBroadcast @santanderuk this is such bad customer service. This poor lass has los so much and you refuse to help . 🤬Shame in you 🤬