Santander

Is Santander down in Shepshed, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepshed, Leicestershire, England 01/12/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • pennylongstckng Miss Penny Longstocking (@pennylongstckng) reported

    @santanderuk seriously guys... even the NHS app runs without issue and here you are, a bank cutting customers from their money.

  • vonRunte 𝙁𝙧𝙞𝙩𝙯 𝙫𝙤𝙣 𝙍𝙪𝙣𝙩𝙚 ⚜️ フリッツ先生 (@vonRunte) reported

    @santanderuk abysmal service. Website doesn't work, been trying for 3 days to pay my card. Now on the phone for 28 minutes.

  • lherbert09 Lisa Herbert (@lherbert09) reported

    @santanderuk Can you help? I tried to deposit cash today at 2 branch ATMs and neither would accept cash deposits. Do I have to physically go into the branch to do this?

  • maestropetr76 petr h (@maestropetr76) reported

    @santanderuk Trying to pay of balance on my barclaycard using Santander master deb. So select amount confirm payment in Santander app..processing And error card payment denied by card issuers. What is going on. Never had issues before. Unacceptable

  • woodallscm Woodalls C. M. (@woodallscm) reported

    @CraigDu62835353 @santanderuk I was recommended to @AllenBelay,they were able to successfully regain access back to my account. They also work on banned, hacked, disabled, locked accounts. I recommend them✅.

  • wigzy1 Emma Harmer (@wigzy1) reported

    @santanderuk been on hold for over an hour, it cut to a ringing tone but no answer. Tried again same thing happened. Card/pin not working and no help whatsoever

  • D_Tays46 Dan Taylor (@D_Tays46) reported

    @santanderuk hi, I requested an account transfer as a new customer 7 days ago now but haven’t had confirmation of the switch? Can you advise please?

  • Walks_Luke Luke Walker (@Walks_Luke) reported

    @santanderukhelp 15:58 Exactly 3 Hours Waiting @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Support Ever

  • jonny5068 JoHo (@jonny5068) reported

    Why is @santanderuk's customer service designed by people who hate customers? Loads of excuses inferring Covid's the reason their service is crap problem without saying it explicitly. 4 mins of preamble drivel to get in a long queue to talk to someone. Crap crap crap.

  • MikeAllisonNHS Mike Allison (@MikeAllisonNHS) reported

    If anyone has a current account with @santanderuk seriously consider closing it. All funds stolen yesterday no contact, no OTPs. Response from @santanderuk we’ll look into it and you might hear from us in 15 working days! Unbelievably poor response