Santander status: access issues and outage reports

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepshed, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepshed, England

The most recent Santander outage reports came from the following cities: Derby.

City	Problem Type	Report Time
Derby	Login	2 months ago
Leicester	Transactions	1 year ago
Derby	Transfer	1 year ago
Loughborough	Mobile App	1 year ago
Loughborough	Mobile App	1 year ago
Leicester	Mobile App	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Judy Scott (@JudeScott2) reported 3 minutes ago

  @clairemenlove @santanderuk @TSB I’m going away tomorrow so not sure what I will do if it doesn’t arrive today, doesn’t help that the postal deliveries are sporadic around here

• 
  John suave (@John_suave) reported 3 minutes ago

  @AskVirginMoney It didn't. I rang the number, it said to fill in the form online and to wait 30 days. Why are you so terrible with service? @NatWestGroup @santanderuk want a new customer?

• 
  M.D (@Only1MaxyD) reported 9 minutes ago

  @santanderuk Hello, this is what I mean, rather than the customer have to subtract and do a calculation, can this current spend value be shown?

• 
  Barbara Mitchell (@Oo_2_Oo_2_b) reported 12 minutes ago

  @santanderuk Went to Unity Place in Milton Keynes today to find my local branch, seeing as you thought it ok to close all high street branches. Had trouble finding and after asking discovered it was a room at the bottom if the building. Customer service atrocious. Walked out.

• 
  Louise Emery 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧®️🦁 (@LouiseEmery) reported 12 minutes ago

  @santanderuk @TSB I've been into a branch today to try and close my business account. Can't do it in branch. Can't do it online. Make a call and stay on the line for ages. Poor service. How can I do it?

• 
  *** Michelle Sweeting (@Lez2BestFriends) reported 13 minutes ago

  That stupid @santanderuk chat bot is feckin USELESS! I can’t log onto my mobile banking, it says my details are wrong and they’re not… HELP!

• 
  Approved Roofing (@ApprovedRoofing) reported 13 minutes ago

  @santanderuk @TSB Why have you blocked peoples bank accounts? Why have you blocked peoples bank cards? Why can people not access their own money? Why have you frozen business accounts with ZERO warning? You have already admitted you have made 3 mistakes and yet STILL refuse to release th funds and open the accounts. I am trying to close the accounts and cannot as you will not allow it. Meanwhile I cannot access a penny. Disgrace.

• 
  FantasticWildlife (@FantasticWildl1) reported 15 minutes ago

  @santanderuk @TSB Santander makes billions profit a year despite driving UK services down. They say they are charging 120 GBP a year for forever free accounts bcoz of Labour's regulations. You can stp them by writing to Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR.

• 
  Tyler (@Empty_With_You) reported 17 minutes ago

  @santanderuk For the record, you withholding MY money from me & preventing my bills from being paid isn’t an “inconvenience”. The fact that not a single notification was sent to me, nor is there anything on my account to show there’s a block makes it even worse.

• 
  Paul Lewis (@paullewismoney) reported 26 minutes ago

  @kevinsamuel Thanks Kevin. It’s not so much financial problems as service problems. I have never had such bad customer service as @santanderuk over last two weeks. And I’ve dealt dozens of banks.