Santander

Is Santander down in Shepshed, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepshed, Leicestershire, England 11/06/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (35%)

    Website (35%)

  2. Mobile App (35%)

    Mobile App (35%)

  3. Login (22%)

    Login (22%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • novakg11 Gary Novak (@novakg11) reported

    @santanderuk my account appears to have been hacked as several payments to PayPal Facebook were taken out my account on the 4th September. Please could someone help ASAP?

  • ddibidibidilee Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • KhetKti khet (@KhetKti) reported

    @MasterCoconut2 @santanderuk Damn same thing happened to me I contacted support for almost two weeks and all I got was automated robot replies, not until I got recommended to @ Multitask_support on Instagram who got it fixed in a few hours

  • HBMansbridge Harry Mansbridge (@HBMansbridge) reported

    @santanderuk It is confirmed. You are useless. Hours to get through. People within the banks unwilling to help (Loughton). 45 minutes to transfer funds! Get a move on.

  • petersgjc Glen Peters (@petersgjc) reported

    @santanderuk your customer service is appalling. Over 30 minutes on hold then just cut off. Been on hold again for 34 minutes and still not through to anyone. HIRE MORE STAFF! Doesn't matter what time or day I call, always the same message: "We are very busy" no, your not, 1/

  • a_l_e_e_u S M A R T (@a_l_e_e_u) reported

    @novakg11 @santanderuk I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .

  • alexdrakat Alexandra (@alexdrakat) reported

    @novakg11 @santanderuk I was recommended to @Milli_Tech he was able to successfully regain access back to my hacked account. He even works on banned, locked accounts. I recommend him✅

  • Brimson1 David Brimson (@Brimson1) reported

    @santanderuk Just received 2 quotes for car insurance. One from you and the other from Go Compare. Santander is £342 and Go compare is £290. I'm a customer too. Why the large difference? Still not the cheapest though. Lloyd's bank is £265. Can my own bank Santander match this?

  • Mitch_Gilbert15 MITCH_TECHNOLOGY (@Mitch_Gilbert15) reported

    @novakg11 @santanderuk I'm sorry about your hacked account Just kindly send a direct message with your Facebook username or email.. I can help recover all hacked account with your info and photos upload on it back.. Thanks

  • AndrewD27992049 Andrew Davies (@AndrewD27992049) reported

    @santanderuk 1.5 hours and still waiting for a call to be answered. I appreciate COVID but not great service. Online reps not available. Not happy