Santander

Is Santander down in Shepshed, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepshed, Leicestershire, England 10/21/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (30%)

    Mobile App (30%)

  3. Transactions (17%)

    Transactions (17%)

  4. Login (15%)

    Login (15%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • KatieDaines82 Katie Daines (@KatieDaines82) reported

    @santanderuk been waiting three weeks for paperwork to come out to remortgage and now on the phone for 40 mins and nobody has picked up! I will be going elsewhere as your customer service is terrible!!!

  • Angryyorkshire2 Forking Forklifter (@Angryyorkshire2) reported from Bradford, England

    @InnTooned @TheSplendidFox @santanderuk I really liked my coop account. Sadly, after an online scam incident, they closed my account without warning. Perhaps not so customer friendly, but a very good bank.

  • Whales0fWallSt WhalesOfWallStreet Channel (@Whales0fWallSt) reported

    @walletapps @santanderuk no, but the banks need support because they are about to be replaced by Crypto exchanges...

  • AngelaJones2012 AJ (@AngelaJones2012) reported

    @santanderuk I have had a Santander account for almost 10 years. The local branch has closed down, the monthly fee has increased and cash back perks dwindled to none. If you pay me £130 its possible I’ll stay with you..?

  • elissarhaidar elissar🌻 (@elissarhaidar) reported

    @santanderuk hi santander how can i get in contact with customer service

  • alan_marshphoto Alan Marsh 💙 (@alan_marshphoto) reported

    @santanderuk No thanks you shut mine down hadn’t used in a while. Still had some money in a account. The staff on the counter were not even interested. You never even had a staff out branch front 😡

  • NexusUKOrg Steve Hill 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@NexusUKOrg) reported

    @santanderuk Why is there no "Chat" tab on my business banking login?

  • ThisbeaBlainie Kyle Blain (@ThisbeaBlainie) reported

    @santanderuk why did I just wait an hour to speak to your support team to get an o2 voicemail? That’s mad!

  • CaroleTipping carole tipping (@CaroleTipping) reported

    @santanderuk I’ve been with you for years Santander, please can I claim the £130, why treat new customers with £130 then kick your very loyal customers in the teeth. Also your customer service is disgusting

  • ANoble63393050 A. Noble (@ANoble63393050) reported

    @LauraBerrillPR @Matronincharge @santanderuk Same happened with NatWest. DON'T CLOSE even if you transfer most of your business elsewhere. Get as many accounts you can Never know when one bank becomes impossible/closes the account for no reason.