Santander

Is Santander down in Shepshed, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepshed, Leicestershire, England 01/13/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • bigtallbird Vicky Parsons 🌻 (@bigtallbird) reported

    Thanks @santanderuk, can’t get cash out of machine for taxi home from work, can’t buy anything to get cash back. Can’t use card on minibus service app either. I don’t have any other bank cards. It’s been on the news all day, how is it not fixed yet? #SantanderFail #SortItOut

  • Kiahtcp Kiah Prior (@Kiahtcp) reported

    @santanderuk Are we getting another update?? Any closer to a fix????!!!

  • Lwright682Leigh leigh wright (@Lwright682Leigh) reported

    @santanderuk When is it going to be fixed I need to access my money that has been transferred

  • RedJamesH Jimmy James (@RedJamesH) reported

    @gaz_wynne @santanderuk Looks like this issue has been going on since early today, a non working day. I hope your next bank can meet your high service expectations.

  • mcmstg Suz McM (@mcmstg) reported

    @SamManuel12 @santanderukhelp @santanderuk Just maybe because the system is down they can't access everyone's email or text details and social media is the quickest option. I've been a customer for 20+ years and this is first problem #justsaying

  • photofixer4 photofixer (@photofixer4) reported

    @santanderuk If you need any help with your disaster recovery strategy, I'd be pleased to offer my services

  • English_Brian_5 Brian (@English_Brian_5) reported

    @santanderuk Are ATM withdrawals working at the moment? tried earlier but failed

  • stevieness Stevieness (@stevieness) reported

    So @santanderuk @santanderukhelp are having some issues. Things happen, stuff breaks. It’s not the end of the world. People need to calm down. Yes I am a Santander customer Am I worried. No.

  • Stakker11 Stakker (@Stakker11) reported

    @Dave070386 @santanderuk No app working and can't get online.

  • JugglingJelly Mr D 🦓 (@JugglingJelly) reported

    @GleannLucha @santanderuk @santanderukhelp We had a card decline but has put it down to being a replacement. Fiasco wasn't depending on them.