Santander

Is Santander down in Shepshed, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepshed, Leicestershire, England 02/13/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (13%)

    Login (13%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Thanie91 thanie wilson (@Thanie91) reported

    @santanderuk been on hold twice for over an hour each time and have been disconnected! Over 24 hours with no access to my money!!!!!

  • TheWatersOfLove 🌈🏳️‍🌈Chrissy Lake🏳️‍🌈🌈 (@TheWatersOfLove) reported

    @timex Though @santanderuk, this could be your problem too. I am finding quite a few merchants online don't accept my Mastercard debit card. This is unacceptable, I think I have to change banks.

  • Joe_Public78 joe public (@Joe_Public78) reported

    @santanderuk hi despite calling twice including lodging a formal complaint, I’m still unable to access my accounts after being frozen by yourselves. I was told it could take up to two days, it’s been 3 and still no sign of this being resolved.

  • GaganMich MichGagan (@GaganMich) reported

    @santanderuk what a **** bank. I’ve been standing in a cue for 42 mins waiting to pay in two checks. One person on the counter while the others **** about and there at least 9 persons waiting to be served. Complete bollocks wasting itr time. **** this I’m off

  • QueenRose900 Queen Rose Daniel (@QueenRose900) reported

    @heel_vernon @santanderuk Thats really serious 😞 talk to michal_skyfii on Instagram. he's good on cyber theft recovery, he would help you out

  • katybrinners Katy B (@katybrinners) reported

    @santanderuk how do I get hold of someone urgently? I don’t have any of my online banking details with me as I’m currently away. Please help!

  • amadobson Alan Dobson 💙 (@amadobson) reported

    @abbdesmond @santanderuk Try a broker. We go no where going direct to Santander but a broker had it all sorted ASAP. No joke. Banks are awful at a customer service

  • flyfour Flyfour (@flyfour) reported

    @santanderuk UTTERLY useless - the only way to report a lost or stolen card is through the Mobile App, but what if you lost your phone? Use the website? No - logging in to that needs to you to authenticate with the Mobile App. Stupidity!!!

  • danielmorrell88 daniel morrell (@danielmorrell88) reported

    @santanderuk service is Soooo appalling in an emergency and it’s taken 3 hours to speak to someone. When I did speak to someone they transferred me to someone else and then hung up. Lucky it’s not an urgent matter 🙄 Seriously need to look at your UX process. Utter joke

  • KernotTom Tom Pepper-Kernot (@KernotTom) reported

    @santanderukhelp I signed for the fixed 5 yrs. but now, no one wants to speak to me. It's @santanderuk fault. I have lodged a #complaint. I havnt received a call from your complaints team. I desperately need support from you!