Santander

Is Santander down in Shepshed, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepshed, Leicestershire, England 02/08/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

  • MunchOff Kayles Mcintyre (@MunchOff) reported

    @santanderuk you need to fix this... See @MorganBroadcast Twitter feed. You guys should be shamed.

  • myoung5655 myoung (@myoung5655) reported

    @santanderuk, I would love to know the right process to remove my email address from one of your customer accounts. And why do you not do email owner validation?

  • raystratman Ray 🦅 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@raystratman) reported

    @santanderuk Holding on phone forever listening to music. 45 minutes now. Transferred from one person to another. Very simple query to help line. ‘Help line’? Nobody seems able to help without passing on to someone else. This really is the most incompetent organisation!

  • vickipper Vicki Prout (@vickipper) reported

    @MorganBroadcast Watching closely not least because I am a @santanderuk customer looking to jump ship 👀

  • Theo_Griff TheoGriff, 🇪🇸🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Theo_Griff) reported

    @santanderuk @santanderukhelp Please help. 4 phonecalls with Justin & Sean, Sandi chats and with Emma+ innumerable security questions + fingerprint authorisations and is now 4th day since Justin said my transfer was authorised but still not done. I can't sleep from stress HELPME

  • EmmaJTaylor76 Emma Taylor 💙 (@EmmaJTaylor76) reported

    @santanderuk Trying to redeem free student Railcard but system error won't let transaction complete. Is there an issue ATM?

  • roshinsaran Roshin Saran (@roshinsaran) reported

    @gcluley @VirginActiveUK @santanderuk Whilst the organisation responses weren’t ideal. But that quick access to Phone Face ID/ passcode given security lockouts? Signs of social engineering?recon?

  • S44235689 Niall S (@S44235689) reported

    Dear @santanderuk trying to change my address online. New address is 140years old but you cannot find it. Chat - not working Phones - closed Printable form - no printer. This after freezing my account a couple of weeks ago.

  • RHJOfficial яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported

    Hello @santanderuk a payment was made to @remitly via faster payments, I checked in with them and they said that the payment was initially cancelled, you put a fraud block on the payment that was lifted today and the bank proceeded with the transfer.