Santander

Is Santander down in Shepshed, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepshed, Leicestershire, England 12/09/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Fran115MW MatrixAnalysis (@Fran115MW) reported

    @santanderuk totally unacceptable Santander. You must be the most useless bank I've ever come across. No wonder I can't access the 5,000 euros in my spanish bank either, and you've let people take money from it that shouldn't be taking money from it. Where's Mr Bostock so I

  • Fran115MW MatrixAnalysis (@Fran115MW) reported

    @santanderuk Mr Bostock, get off your arse and sort this matter out. The same woman who tells me that Mr Rahel is on annual leave this week, yet managed to email me last night, and then says afterwards that he is on annual leave as of "now", so somewhere down the line she's not

  • HStodd89 Hannah Griffith (@HStodd89) reported

    Day 10 of @santanderuk blocking my account & holding my money hostage. Still waiting for my "guaranteed" phone call I was meant to receive on Thursday to sort this mess out. No one can tell me why 48 hours has turned into 10 days or what the actual problem is. Useless.

  • Brian_roundHere Brian D (@Brian_roundHere) reported

    @santanderuk ... Internet banking is down...any ETA on fix ?

  • royston1945 Royston rogers (@royston1945) reported

    @santanderuk @antanddec Why can't I open my app ? You are working on it for more than two days. What can I do? Please advise.

  • martinjclarke Martin J Clarke (@martinjclarke) reported

    @santanderukhelp @santanderuk Hi there, if you're going to lock me out of my (app and online) account (despite having correct login info and correct biometrics), please at least provide 24/7 customer service so you can be available to make things right. Thank you.

  • Skybluepink54 Lynn (@Skybluepink54) reported

    @santanderuk Are you having problems with your servers?#servers

  • SophieTScott Sophie Scott (@SophieTScott) reported

    @santanderuk absolutely appalled by your lack of customer service. Can’t get thru to report fraud. Been on hold for hours on end. What a joke.

  • Fran115MW MatrixAnalysis (@Fran115MW) reported

    @santanderuk so Santander you have shamefully just blocked the switching of my account to @firstdirect You have absolutely no grounds to block the switch and First Direct state they have not been given a reason. It's my choice and my money, you've admitted there was no reason to

  • stumaddi STEWART MADDISON ⚒ (@stumaddi) reported

    @santanderuk I’ve just used your cash machine in Billericay High st and it was Working you do know it’s Easter Sunday and should be out of order