Santander

Is Santander down in Shepshed, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepshed, Leicestershire, England 01/24/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • UnitedIrishman7 Stephen Walsh (@UnitedIrishman7) reported

    @santanderuk Why is your website confirming customers can still withdraw cash when that is not the case. Once again you have left your customers high and dry with no access to their money.

  • kevinyeomans Kevin Yeomans (@kevinyeomans) reported

    Santander - I’m new to the Bank - first impressions? Absolutely shocking!!! 2weeks in and poor customer service! @santanderuk

  • muppettgordon24 muppettgordon (@muppettgordon24) reported

    @santanderuk Recently switched to Santander from Nationwide< what a mistake that was. Incompetent complaints department and promised by branch manager to deal with a problem who has done nothing. Need to switch back pronto to a proper bank.

  • bemusedwithlife Sophie (@bemusedwithlife) reported

    @santanderuk If it was the customer having problems with their account, & we said to Santander that we were sorry and "working hard to fix the issue", that wouldn't cut it, we would be charged.🤬But if it's the other way round...!🤬

  • howdoyadothis Alan Barlow (@howdoyadothis) reported

    @CurtyFM @santanderuk Apparently took 4 days to fix last time.

  • GillianC70 Gillian Currie (@GillianC70) reported

    @santanderuk The app is still not working

  • turkeygruel Sue_Z (@turkeygruel) reported

    Come on @santanderuk please hurry and sort out your online banking issues. I need to pay for my parcels to get my ebay parcels out. I've had a bumper weekend and can't be late delivering them!

  • latour_kiri Lepidopterous latour (@latour_kiri) reported

    @santanderuk Have been trying to access my account online since this .owning Still not able to. When will this be resolved? I received a (scam?) Call this morning telling me of 2 attempts to access my account through Amazon amounting to 4 figure sums. Help please

  • howdoyadothis Alan Barlow (@howdoyadothis) reported

    @santanderuk The update is saying cash machines are available.. this is rubbish.. I can't even access my balance via a cash machine.

  • vonniec79 Yvonne Craig (@vonniec79) reported

    @santanderuk Sort this crap out. I’ve got two disabled children that I have to pay for one I have to get to school in a taxi everyday you’ve made bloody impossible today. She’s had to get the bus and you’ve triggered her anxiety. Thanks a lot!