Is Santander down in Shepshed, Leicestershire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Shepshed, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Transactions (10%)
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Login (10%)
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Transfer (3%)
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Withdrawals (2%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Vadon
(@richardvadon) reported
I set up an account from my son when he was born with Alliance and Leicester (Now part of @santanderuk) He starts at University this weekend but @Santander say they have no record of the account despite us having the paperwork. Hmm I can’t help feel I’ve been cheated.
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Sharon Arbuckle
(@SharonArbuckle) reported
@RevolutApp @santanderuk @MartinSLewis And once again the chat has been “snoozed”, going into day 4, awful service
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Jeanette
(@JinnyJinny) reported
@santanderuk why do you issue a debit card for a newly opened student account with an expiry date of 14 months time? Most Uni students enrol on a course for at least 3 years?
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****, hook & look. UK is no place for Islam
(@120wombat) reported
@santanderuk Your website says OTPs are required only in exceptional circumstances, for certain specific reasons. My transactions with Royal Mail over several months suddenly all require OTPs, Likewise, the National Lottery, over several years?
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LP
(@Plorr2Lorraine) reported
@santanderuk Hubby's been trying to get through to speak with someone on your customer helpline for past 2 hours... he's still on hold. Night out cancelled, cheers guys!! So glad I dont bank with u lot!!
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Frank Choice Comms
(@FrankChoiceComm) reported
@santanderuk hi there, I’m trying to sort repayment of the BBL and in all your instructions you dont actually tell us what name appears on the account I need to make the payment to. Please can someone help?
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Sarah Plant
(@DragonSprite) reported
@santanderuk I'd closed an account with Santander probably around 7-8 years ago, would I be classed as a new customer if I switched? Nationwide didn't classify me as a "new customer" after moving away 5 years earlier 😕
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Daniel Stephenson
(@DJStephenson7) reported
@santanderuk please pass my thanks onto the customer service guy who just hung up on me after waiting on hold for ages 👌 top job mate
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#FreePalestine 🇵🇸🇵🇰
(@Alz97733638) reported
@santanderuk @Tesco Hello, Tesco charged me twice for an item and the transaction is still pending. Spoke to Customer Service in Tesco who said bank should not charge me for it as its an error. Situation isn't resolved- please help