Santander

Is Santander down in Shepshed, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepshed, Leicestershire, England 11/17/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (19%)

    Login (19%)

  4. Transfer (6%)

    Transfer (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • HarryC19_20 Harry Esa 🥃 💙NHS (@HarryC19_20) reported

    @MartinTheTopRed @santanderuk Awful Martin sorry to hear , best of luck to her getting some result 🤞🏼

  • WorldWideWayman Worldwide Wayperson (@WorldWideWayman) reported

    @santanderuk You've been emailing & writing about a minor issue that I believe you have caused on one of my accounts. Because you no longer seem to allow your customers to respond to your emails I have no way to do so. I will not call you for security reasons. So we're stuck!

  • ZohaAbrar Zoha Abrar (@ZohaAbrar) reported

    @Abrarbwp @santanderuk @santanderukhelp This is disgusting. This bank do not even provide back your own money which one earns with a very hard work. Their customer service is not just poor its pathetic.

  • EOleese EliseOleese (@EOleese) reported

    @santanderuk I called your call centre to raise a complaint and your advisor hung up on me! I am NOT happy. Service with your company is always horrendous. I want someone to call me asap.

  • horne1995 Ben 🇬🇧 (@horne1995) reported

    **** you @santanderuk Lead me on for weeks, telling me my mortgage application looks fine, only to reject me and not tell me why. You can kiss my £25,000+ in savings and current accounts GOODBYE.

  • nevilleadaniels Neville A. Daniels (@nevilleadaniels) reported

    @santanderuk looks to be having serious problems. Designing access to funds from official government sources and accusing receiving customers of Fraud. Not good. And IT failures on top. More like serious money flow problems. Glad I am not with Santandar

  • PippaK10 Pippa.K (@PippaK10) reported

    @santanderuk I just spent the last half an hour on the phone - 1st time I called it got cut off after waiting. Then 2nd time waited - customer service picked up and the phone cut off!

  • SophieHynd Star Jasmine (@SophieHynd) reported

    @santanderuk @EMpoweriB @YahooFinance How are you going to rectify this negligence of your long-term vulnerable customer???

  • JMBTompson JMBThompson (@JMBTompson) reported

    I am unable to access my back account using the @santanderuk app. Is anyone else having this problem or is it just me?

  • Galrik31 Richard Gale (@Galrik31) reported

    @santanderuk I would like to complain about the attitude of your telephone call team of your consumer finance representatives. Unwilling to help, unwilling to listen...