Santander

Is Santander down in Shepshed, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepshed, Leicestershire, England 11/22/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • CreCreDeal Claire (@CreCreDeal) reported

    @santanderuk only one counter service opened at Bethnal green. We’ve been queuing for an hour..! We have old people and babies here ! Shame on your service

  • sugandhasri Sugandha Srivastav (@sugandhasri) reported

    @santanderuk I've been waiting on the phone for more than 40 mins. The assistant told me my account is going to be closed down if I don't talk to the relevant team. I asked if the team could call me when they're free, rather than me waiting for ages. Got a rude no... 1/2

  • TheOnlyToffy Kareem Saïd (@TheOnlyToffy) reported

    @MontyTweeet Oh I’m talking about the rapper lol but when it comes to banking, I’m with @santanderuk and they’ve always provided a quality service 👌🏻

  • chanconquest chan (@chanconquest) reported

    with helping re my old car which was broken due to a manufacturing defect which no one assumed liability for!! If you’re thinking of fincane for anything, would definitely stay well away from @santanderuk !!

  • suzywosit Suzanne💙 (@suzywosit) reported

    @santanderuk my elderly mum has lost her bank card. She needs it canceled and a new one issued. The number she called is ringing out. She doesn't have online banking. Help!

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • TaylorM12019604 Taylor Michael (@TaylorM12019604) reported

    @santanderuk it’s giving me an error message when I try log onto online banking, why?

  • SamMcMullen6 Sam McMullen (@SamMcMullen6) reported

    @santanderuk you are now the second bank that i have reported to the FCA for harrassing emails even though i am no loger a customer with you!!!

  • thedecibelkid The Decibel Kid (@thedecibelkid) reported

    @santanderuk Hi, question (that the website doesn't answer) - what are the id requirements for 13-17 year olds opening accounts? I have two teenagers and am trying to get them set up

  • adriennelevison Adrienne Levison (@adriennelevison) reported

    @santanderuk 2/2 Now you tell me my security number is not working, another inefficiency problem on your part, now have to be sent a new one. Why are you so grossly inefficient? Your staff all need retraining as do not all apply the same script.