Santander

Is Santander down in Shepshed, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepshed, Leicestershire, England 02/08/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • annie_slinn Annie Slinn 🇺🇦 (@annie_slinn) reported

    @MorganBroadcast I would be beyond broken. @bancosantander @santanderuk this cannot be ignored and please help this poor lady out.

  • 3bellfoot9 Avril Green (@3bellfoot9) reported

    @MorganBroadcast @NeilMackay78 @santanderuk TSB take fraud of their customers very seriously. They pay back 93% of all customer frauds. Most other high st banks are under 45%.

  • BretsTypeWriter 🚀 BretsTypeWriter 📚 (@BretsTypeWriter) reported

    @sjheditor @MorganBroadcast @santanderuk My suggestion is phone Financial Ombudsman Service for advice; then send written complaint to bank/card company via recorded delivery post. If the FOS/FCA receive multiple similar complaints, they will surely take this into consideration. Card company is also probably insured.

  • Kenbw1960 JustWHU (@Kenbw1960) reported

    @MorganBroadcast Just fevking awful from @santanderuk will have to seriously consider the 6 accounts the family have with them now!!!

  • CharlotteNHSRN Charlotte Jakab-Hall *BALLOT READY* (@CharlotteNHSRN) reported

    @MorganBroadcast I’m so sorry you’re going through this. I had my purse stolen in London and within 20 minutes they had spent my bank balances on each card- I was with @LloydsBank @santanderuk neither thought to question this, and neither would help to freeze my card. I was trapped in London 1/2

  • OuchMouse8 Ouch Mouse (@OuchMouse8) reported

    @MorganBroadcast @santanderuk And they wouldn’t let me close my account because there were pending transactions on it 🤡 I sincerely hope they get their **** together, and that something gets done because this is so beyond unacceptable

  • Foxvickie2 Fox vickie (@Foxvickie2) reported

    @MorganBroadcast @PeterDbrash Can we help put pressure on @santanderuk to do the right thing and refund you?

  • lily_o_lily priscilla handley (Cilla) 💙 (@lily_o_lily) reported

    @MorganBroadcast How awful, what a terrible time you're having. @santanderuk you must take responsibility for your part in this mess!

  • aninkyaffair Paz (@aninkyaffair) reported

    @MorganBroadcast @santanderuk If they got into your banking app you can access the pin for your cards via the app. I just checked mine that way yesterday.

  • matthew_newnham Matthew Newnham (@matthew_newnham) reported

    @MorganBroadcast Wow Charlotte, how horrible. I am so sorry you've been subjected to this crime and the unacceptable response by @santanderuk. I sincerely hope you can get your money back ASAP and with as little further stress as possible. P.S. FWIW, I'm sure your thread will help others.