Santander

Is Santander down in Shepshed, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepshed, Leicestershire, England 02/09/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JaneLoewy Jane Loewy (@JaneLoewy) reported

    @santanderuk how do I contact you to report a found card? I do not bank with you and do not wish to sit thru your customer queue to report it. Thank you.

  • arrchargaming Arrchar (@arrchargaming) reported

    Absolutely ridiculous of @santanderuk @santanderukhelp you've cancelled cards before their expiry dates. Dispatched a 'replacement' card 23 days AFTER you've said you would leaving us no access to our money to buy our shopping. With oh go into branch with photo id.

  • gypsyseye crystaltips (@gypsyseye) reported

    @davymartin346 @santanderuk I agree no on line chat no one picking up the phone, why say 24/7 help when you can't get it😡

  • MrHappySquid Ash (@MrHappySquid) reported

    @santanderuk Hi, I'm trying to close down a credit card account. There's a balance due to be refunded to me - but every time I call to supply details for payment, I can never get through. Is there an email I can send details to?

  • steve_till Steve Till (@steve_till) reported

    @santanderuk @santanderukhelp Is there a problem with internet banking? Am having trouble logging into my account. Entering pass number then it’s just whirring round.

  • BrandNew_Dawn Brand New Dawn (@BrandNew_Dawn) reported

    @santanderuk @ITVTonight Very disappointed that you dont answer your phones to a customer trying to report fraud. Holding for 40 minutes yesterday and 45 today and still waiting...

  • Teo2716 Teo27 (@Teo2716) reported

    @santanderuk your app is just hanging today and I can’t access my account - is there a system problem?

  • SlaterzAustin Zoe Austin (@SlaterzAustin) reported

    WTF @santanderuk @santanderukhelp I set up a new payee - u call me, leave me on hold for over 30 mins, block my internet banking then say there are no advisors available to speak to me #fuming #awful #Useless

  • olafrecords Olaf Finucane (@olafrecords) reported

    @santanderuk block my accounts and I’ve been holding for 30 mins for your “help desk” which I’ve been directed too. This is not acceptable. #Santander #rubbishservice

  • Danni462063683 Danni (@Danni462063683) reported

    @santanderuk extremely annoyed and frustrated that Santander have blocked my debit card and state it can take 5 working days to be reinstated. Its hard to believe that in the year 2022 your systems and policies are so rigid. No access to a debit card in these times of crisis!