Santander

Is Santander down in Shepshed, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepshed, Leicestershire, England 12/10/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jssibley James Sibley (@jssibley) reported

    @santanderukhelp Please answer my questions @santanderuk @santanderukhelp. Or does your deliberate silence and lack of response show how you know this is unethical and unprofessional. WHERE IS YOUR CUSTOMER SERVICE and duty of care?

  • KJG2345 Kay Green (@KJG2345) reported

    @santanderuk my credit card isn’t working 45 minutes on hold still haven’t got through this is an absolute joke!

  • Zunairabx Zunaira Butt (@Zunairabx) reported

    Trying to hire a @santanderuk cycle and it won’t let me. Help

  • jssibley James Sibley (@jssibley) reported

    @santanderukhelp If you were ‘sorry’ you would help. I’ve given you the information - all you need to do is communicate that to the relevant department and instruct them to HELP. However you choose not to @santanderukhelp @santanderuk

  • davidmill93 Davidmill93 (@davidmill93) reported

    Getting rid of @santanderuk so sick of how awkward they make the simplest things and these errors almost lead to financial loss.

  • Bill5Portland Portland Bill (@Bill5Portland) reported

    @santanderuk Why have savers interest rates not risen , yet the borrowing intrest rats have as has the Bank of England interest rates ,yet again Santander let there savers down whilst they will be increasing their profits

  • jssibley James Sibley (@jssibley) reported

    @SantanderUKHe10 Staggering!!! If you bother to read all the previous tweets you know but I understand that @santanderuk @santanderukhelp dont actually help anyone!!

  • rhiannonbate_ rhiannon (@rhiannonbate_) reported

    @santanderuk 33 minutes on hold to be cut off telling me to go online for help, when online has told me to phone? Absolute jokeeeee

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • mobytap Mobytap (@mobytap) reported

    @jsavageMFC @santanderuk The fools at @Santanderuk still have gremlins in their works today. 21/06/22 I would never have opened account to see how bad their service and system is.