Santander

Is Santander down in Shepshed, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepshed, Leicestershire, England 11/23/2025 00:55

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealPayne747 Payne747 (@TheRealPayne747) reported

    @santanderuk hey I'm no longer a customer, how do I get off your email lists?

  • Mrfishie mrfishy (@Mrfishie) reported

    @santanderuk how much longer is internet banking going to be down for?

  • gavinbharris Gavin B Harris MCIPR (@gavinbharris) reported

    @bigorangebearz @santanderuk Lucky you, Andrew! Don't ever get an acc with #santander unless you want awful service

  • AndrewGrilo Andrew Grilo (@AndrewGrilo) reported

    @santanderuk sort out your bloody workers! I've been waiting for 50 minutes to be answered!! What sort of customer service is this?

  • SophieDigital Sophie Media (@SophieDigital) reported

    @santanderuk Can someone help i've sat on hold for over an hour 5 times now and still not got through to anyone. I desperately need to talk to someone about fraudulent accounts.

  • sarsfield_joe Joe Sarsfield (@sarsfield_joe) reported

    @santanderuk What's going on with your customer service today? I'm a Select Customer and have been on hold for over an hour and a half. You locked me out of my online banking and I need to process payments before the end of the day.

  • emmajemmma emmaconst@hotmail.com (@emmajemmma) reported

    @santanderuk still waiting for someone to pick up the phone for online banking issue...45 minutes waiting so far.

  • T15596437 T (@T15596437) reported

    @santanderuk @antanddec Santander bank licence should be review fin ombudsman mislead biz, cont refusal SME help during C19 unless 100% gov backed BBL. Only then swift help, even group comp BBL now causes serious acct freeze disruptions on missed due dil. Anything else but bounce back 4 sant biz clients

  • Rokkster Adam Stone (@Rokkster) reported

    Do you have a @HSBC_UK business account? We bank with @santanderuk with most of our services purchased online via card, but since recent changes to the way card payments are handled (due to regulations) we've had no end of issues. Is it the same with HSBC?

  • BlackallJane Jane (Finlay) Blackall 🇺🇦 (@BlackallJane) reported

    third was @santanderuk staff in Plymouth Branch astonishing. Kind & helpful. Helped refugees around the process & opened bank accounts -the bank has also donated a huge chunk of money to Ukraine and the staff have also given their own cash. My own bank @LloydsBank refused help.