Santander

Is Santander down in Shepshed, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepshed, Leicestershire, England 02/19/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Antlaarr Antlarr (@Antlaarr) reported

    @santanderuk having set aside time to speak about my mortgage I am disappointed that you dropped the call after one ring and know don’t answer. Customer for 20 years! #CustomerService

  • JulesAB1075 JulesABC1075 (@JulesAB1075) reported

    @santanderuk Your Switch and £130 cash back has turned out to be a huge con!! Filled in the Switch form as directed on your website for an existing account and now being told it had to be an external a/c which had to be closed within 60 days. I can't close an account

  • tenbetter Tenbetter (@tenbetter) reported

    @santanderuk Is it possible for me to manage my mortgage online without having a santander bank account? Your website won't let me register without sort code and account number

  • pendolinodriver Ex-pendolinodriver (@pendolinodriver) reported

    good morning @santanderuk have you a telephone number for customer relations team please

  • becca_beaumont Rebecca Beaumont (@becca_beaumont) reported

    Been on hold waiting for someone to speak to me about my card for nearly an hour now😡 @santanderuk @santanderuk @santanderukhelp I’ve used online help but they said to call

  • adahihandekar Anand Dahihandekar (@adahihandekar) reported

    @santanderuk access to my account has been blocked due to security reasons. I need access back to transfer money. Thanks

  • fluffyberty Flavia Bertolini (@fluffyberty) reported

    @santanderuk You are the worst bank. My boyfriend’s card keeps getting duplicated (clearly an inside job!). You left him with no access to cash. You then gave him £200 compensation but have now taken it back! Sickening service.

  • GoodersH 💙 HG Biology 💙 (@GoodersH) reported

    Anyone else not able to pay their @tescobankhelp credit card via the app using a @santanderuk debit card? Both companies saying the problem is with the other! And now. Santander trying to say the problem’s with Vodafone! I’m so angry now I feel like closing both accounts!

  • cam_ods Cam ODS #RIPShox 💔❤️🕊️ (@cam_ods) reported

    @santanderuk and @Nationwide are literally 2 of the worst banks in the UK i swear down!!

  • baht_at Baht'at (@baht_at) reported

    @santanderuk really disappointed and surprised that you don't allow cheques to be paid in by app since so many UK banks now do. Do you have a date for when this service will be available? If not, I may need to move my bank account.