Santander

Is Santander down in Shepshed, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepshed, Leicestershire, England 01/29/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SKPudding Jack (@SKPudding) reported

    @santanderuk @santanderukhelp been on hold for ages. You seem to have blocked my access ? Who do you think I am, Abramovich?

  • alan_gibbons Alan Gibbons 🇺🇦 (@alan_gibbons) reported

    @marshalla99 @VirginMoney Since Virgin took over, the service and app has gone ridiculously poor. Need to change banks. My @santanderuk is perfect in comparison!

  • Amie25813 Amie (@Amie25813) reported

    @santanderuk why is it so difficult to speak to a customer service advisor via live chat I have a hearing disability and struggle to use the phone

  • cwaiigyy Craig Brown (@cwaiigyy) reported

    @santanderuk have you got issues with card payments, I can't pay my rent or car insurance,

  • ChloeAttwoodPR Chloe Attwood (@ChloeAttwoodPR) reported

    Can’t believe how useless @santanderuk have been in repaying people scammed by easy tickets / simple ticketing / mb promotions. Completely different with @HalifaxBank and they could not have been more helpful. The same issue resolved in opposite ways. Speaks volumes.

  • gedme The tartan bunnet 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gedme) reported

    Awful treatment from @santanderuk helen my wife is in Roxburgh her cancer spread to her brain so she can’t remember her pin and she lost her phone, so phoned Santander and explained and wanted to add new number, 50min on the phone explained that things not great.

  • francescrook Frances Crook (@francescrook) reported

    @santanderuk Blimey you make it hard to open an new account. Branch is too busy to help. Phones just cut off. Chat function is a machine. Is there anyone there?

  • Dave68604370 Dave klomel (@Dave68604370) reported

    @santanderuk online banking is down

  • MarkBux61364115 Mark Buxton (@MarkBux61364115) reported

    @santanderukhelp @santanderuk You have deactivated my credit card (brand new not used yet) locked m out of my account, by doing so stranded me abroad and the only thing you can do is send stuff out in the post to a country I'm not in WTF!!!!!

  • pugsy70 Mandy (@pugsy70) reported

    @santanderuk do you have any agents on your help desk? You've blocked my account I cannot get access to MY MONEY and yet none of your staff will answer the phones. Hanging on for 32 mins.