Santander

Is Santander down in Shepshed, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepshed, Leicestershire, England 01/18/2026 08:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • KeziahFrost1 Keziah Frost (@KeziahFrost1) reported

    @santanderuk 2 missed calls from a technical support number 0845 600 4388 but when i ring back i get told to phone another number as this is no longer used yet still can't get through. Can someone assist please???

  • stevehales18 steve hales (@stevehales18) reported

    @santanderuk Would be useful for Santander to not close down my local branch and stop wasting money on the talentless Ant and Dec

  • larden_clare Piano Clare (@larden_clare) reported

    @santanderuk can you tell me what I have to do to get through to a real person? Appalling service on your so-called online 'chat' and phone system.

  • DaynaZiegner Dayna (@DaynaZiegner) reported

    @santanderuk I wouldn't use ANY product/service promoted by Ant and Dec. Exactly what level of stupid do marketing people aim their products at? How do these two 'entertainers' add credibility to your banking prowess, SantandarUK?

  • westborokevin Kevin Robinson (@westborokevin) reported

    @santanderuk online banking via my phone app has not been working all day due to 'technical issues '. Can you provide update on what's causing the problem please?

  • sofiajean sofiajean (@sofiajean) reported

    hi @santanderuk I have no access to my online bank account due to a stolen phone - text code confirmation needed - and a relative has apparently had a phone call about fraud alerts on my account can someone contact me please

  • EVMRecovery Mackinder and Sons Transport Ltd (@EVMRecovery) reported

    @Bounce_BackLoan @scullyp I suppose you only really hear the bad, it's like any forum. That said mine is with @santanderuk and I've had no issues thus far. Just for balance 👍

  • drm_anderson David Anderson (@drm_anderson) reported

    @santanderuk @santanderukhelp Been trying to make payment to CC via website and it has hadb technical issues since last night. Been on phone for 40 mins to get help with this - still waiting. Not good service.

  • EmmYouEffCee 2badmice (@EmmYouEffCee) reported

    @santanderuk help. I cannot login online can't get through on the telephone and going round in circles with your chatbot. I just need a paper statement posting for my credit card account. That's it. Please send help. Thanks.

  • gkellen Graham Kellen (@gkellen) reported

    @santanderuk my wife and I have been taking turns listening to the same track whilst on hold for 5hours. You blocked our app and web access for making a payment even though I approved it via phone call, no access to anything, now after the latest 1:30 minutes waiting you close …