Santander

Is Santander down in Shepshed, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepshed, Leicestershire, England 02/10/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MeesterWormwood the real G (@MeesterWormwood) reported

    Hi @santanderuk. I have a problem with a card. Your online solutions are rubbish, your chatbot is rubbish, your call wait times are unacceptable and you don't allow customers to send you a secure message to deal with offline. What am I supposed to do? Shambolic.

  • SidcupGal SidcupGal (@SidcupGal) reported

    @santanderuk your customer service is appalling. I demand you telephone me. Why should I spend half my day on hold because you're all WFH because of Covid when I'm working in a hospital!! No email address anywhere on your website either so I can't complain.

  • Twittiques Twitticisms (@Twittiques) reported

    @santanderuk just checking you are working today. 35 minutes waiting on the phone so far. #terribleservice

  • MaryPlanAhead Mary Meacham 🌻 (@MaryPlanAhead) reported

    @santanderukhelp Yea and they were supposed to benson the no I was told to call. Service @santanderuk is disgusting.

  • SanjieB Angie Ball (@SanjieB) reported

    @santanderuk @santanderukhelp I’ve been a customer of yours for little over a month and I seem to be getting quite a lot of scam messages. I’ve not even used this account for anything yet. I’ve never had this with any other bank. How good is your security if I’m being targeted?

  • JennyAudsley86 Jenny (@JennyAudsley86) reported

    Hey @santanderuk are you aware of errors with interest payments on regular savers? Mine seems unusually low.

  • OmisoreAbi #BLACKLIVESMATTER (@OmisoreAbi) reported

    @santanderuk the app is not working?

  • WilcockPete Pete Wilcock (@WilcockPete) reported

    Once again abysmal customer service from @santanderuk. My credit card disappears from online banking. I ask why - turns out security team want to talk to me about transactions. No notification, and I have to call myself and wait 40+ minutes on hold to resolve. Beyond useless.

  • NadineMarshal17 A Voice For Conner (@NadineMarshal17) reported

    @santanderuk need to speak a real person! Elderly family member has no access to working debit or credit cards, no response from emergency phonelines or online chat!

  • RoderiHamilt Roderick Hamilton (He/Him) (@RoderiHamilt) reported

    @lucia_ariano @santanderuk Sure, no problem