Santander

Is Santander down in Shepshed, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepshed, Leicestershire, England 01/25/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • aprilcdoyle April Doyle (@aprilcdoyle) reported

    @carolinesgreen @santanderuk Noooooooooooooooo I'm so sorry, that's really awful to hear - I thought banks were always more supportive in cases like this.

  • emmacatster Emma Steven (@emmacatster) reported

    @santanderukhelp I just wanted to follow up with this almost a year later to say that we are still waiting for @santanderuk to change the addresses on our accounts. Customer service is so rude. We even flew to London and went into a branch over the summer with documents. Still refused!

  • kployalq KPLOYALQ (@kployalq) reported

    @santanderuk When are you going to support the deposit of cheques through your app ? You are a bit behind the curve on this one.

  • andy_richards1 Andy_R (@andy_richards1) reported

    @santanderuk Santander A/C ending xxxx entered an arranged overdraft on 2022-12-15. Daily interest/fees may apply. Pay in enough money by 8.15pm to avoid this. Thanks for understanding a loyal customer's needs in times of national strike action and a cost of living crisis,

  • James2022R JR (@James2022R) reported

    @bancosantander Take a moment to think about why the regulators allow @santander to continue to trade despite its support of companies that commit fraud on @santanderuk customer accounts

  • ajaydhunna1 Ajay Dhunna (@ajaydhunna1) reported

    Pretty rubbish that @LloydsBank is too busy to take phone calls to open a new personal bank account as apparently, they are too busy! If that's their service now, I'd rather go elsewhere immediately! Hello @santanderuk

  • MattJamesAndo MJA (@MattJamesAndo) reported

    @santanderuk every staff member who I spoke to at @santanderuk said they have zero idea why my account has been blocked and never seen it before in all their years working there...

  • aenn1 anne buchanan (@aenn1) reported

    @santanderuk took out an Isa haven’t received my gift voucher yet. Who can I ask about this, not easy to get an answer from anyone on the website!

  • 00jackmc00 Jack 💙 (@00jackmc00) reported

    @santanderuk whats your customer service email address? Please

  • HenrysAngel17 Faye Morrison (@HenrysAngel17) reported

    @santanderuk just got off the phone with one your customer service people 1000# rude and he hang up on me when I called him out! Will DM you details of my call and my legal names