Santander status: access issues and outage reports

Problems in the last 24 hours in Scunthorpe, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Scunthorpe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Scunthorpe, England

Latest outage, problems and issue reports in Scunthorpe and nearby locations:

• 
  Sarah Merriman (@sazza773) reported 13 minutes ago from Scunthorpe, England

  @santanderukhelp can you just be honest and let me know if I can transfer a balance from an Amex card . I have been messed about all day by @santanderuk telling me to ring Amex as my details are incompatible when in fact it looks like an issue with Santander not recognising Amex?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AP (@andyparsons3) reported 4 minutes ago

  @santanderuk you said that yesterday and the day before. 3 days without access or an update is appalling way to treat your customers

• 
  Paul (@tooshortplanks) reported 7 minutes ago

  Just contacted @santanderuk by telephone to ask for a replacement card. The customer service was shocking. Every time I asked for a replacement the agent kept wanting me to try other actions, even after explaining what I had experienced.

• 
  Jordz🇯🇲🇬🇧 (@jmanellis) reported 8 minutes ago

  @santanderuk Fix your app, had issues with it and can’t access my accounts

• 
  Emily (@EmilyPearson6) reported 13 minutes ago

  @santanderuk is there an app issue? Just made a transfer into my account and it’s not showing

• 
  Aluminium Frank (@aluminiumfrank) reported 15 minutes ago

  @santanderuk my wife who has been with you for years is getting notifications to update her details. We have tried on the unresponsive app to do this eventually ringing the 0330 number for help.. the guy was hopeless… 🎵time to say goodbye🎵perhaps

• 
  Lee Hayward (@vibedcoder) reported 15 minutes ago

  @santanderuk The number on the website is no longer in use.

• 
  rhoda roberts (@adhorstrebor) reported 15 minutes ago

  Was told by @santanderuk that they have age discrimination and disability discrimination policy, just not on their website!! Disgusting how those who cant or dont want to use technology are being treated by these banks. Fully intend to take @santanderuk to ombudsmen #agediscrim.

• 
  AP (@andyparsons3) reported 16 minutes ago

  Fun fact @santanderuk can flag a €payment in milliseconds but apparently needs a full working day to unflag it. Efficiency clearly only runs one direction when you pay for banking services

• 
  Hendondave (@Hendondave) reported 19 minutes ago

  @1Nicdar Banks have forgotten that they are there – first and foremost – to serve customers. Of course, what they do is make grotesque profits. I had to have dealings with @santanderuk at the start of the month and it was an awful experience. Even worse, they didn’t care how upset I was.

• 
  Chris May (@cp_ma24524562) reported 21 minutes ago

  @santanderuk #santander can you image a bank with no customer service support? Send messages in the app, but don’t let you upload information. From a customer who went through advanced security for my last transaction 🤯