Is Santander down in Scunthorpe, North Lincolnshire, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Scunthorpe, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Scunthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Santander
Santander is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Scunthorpe, England
Latest outage, problems and issue reports in Scunthorpe and nearby locations:
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Sarah Merriman
(@sazza773) reported
from
Scunthorpe, England
@santanderukhelp can you just be honest and let me know if I can transfer a balance from an Amex card . I have been messed about all day by @santanderuk telling me to ring Amex as my details are incompatible when in fact it looks like an issue with Santander not recognising Amex?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Becky Cardinal
(@jellybeanbec) reported
@santanderuk is anybody monitoring your twitter today?! In tears over the drama your helplines are causing me right now. Absolutely shocking customer service!!! Is there anyone I can speak to???
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Emma Bellis Ferreira
(@BellisFerreira) reported
Wow so I have had a massive amount of fraudulent activity on my account and @santanderuk customer service has been utterly shocking! No answers, refusal to pay back, terrible advice which has meant further fraud!
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Chris Webb
(@Chriswebb_exmet) reported
@santanderukhelp I rang the telephone number that @santanderuk asked me to call when the block was put on the app and online banking. After an hour today the call was finally answered and the matter resolved quickly.
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An English Bear
(@UrsusClan) reported
Just tried to look at my mortgage on the @santanderuk website and it’s overloaded and I can’t get on!
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Beurgeois Gentilhomme
(@boudhabyebye) reported
@santanderuk not only you are a ****** bank charging crazy costs you also are a bureaucratic and completely outdated bank. I am moving overseas and I have to fill a form to change my address and then send it by post. WTF! How disgraceful is this? You are a joke
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Elena J
(@Posi61) reported
@santanderuk been trying to call customer service for two days but nobody answering?
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srwhitey
(@SRWhitey) reported
@santanderuk just opened a joint account but already a customer with own personal id, I’ve been given a new one for this joint account- how do I link them/just have one log on for all accounts
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⭐️
(@happy_mummy) reported
@santanderuk have lost a much needed cheque and after 3 (very long) held calls we are none the wiser. No-one able to help us do something! And no handler knows what to do. Zero customer service. Zero.
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Jockywocky Esq.
(@jockywocky) reported
Dear @santanderuk Do you consider making someone hold on the phone for 1 hour 32 minutes (so far) to get a mortgage statement good customer service?
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deb garrod
(@debdebgarrod) reported
@santanderuk I have spent days trying to sort out my mortgage redemption. I am within 7 days of it expiring. No bank near me anymore, No response on the phone and the chat function keeps me waiting and logging itself off - please help?????