Santander status: access issues and outage reports

Problems in the last 24 hours in Scunthorpe, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Scunthorpe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Scunthorpe, England

Latest outage, problems and issue reports in Scunthorpe and nearby locations:

• 
  Sarah Merriman (@sazza773) reported 21 minutes ago from Scunthorpe, England

  @santanderukhelp can you just be honest and let me know if I can transfer a balance from an Amex card . I have been messed about all day by @santanderuk telling me to ring Amex as my details are incompatible when in fact it looks like an issue with Santander not recognising Amex?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mellissa Timms 🖤 (@mel5kijones) reported 46 seconds ago

  @santanderuk been trying to use the Sandi service on my app since yesterday afternoon but it keeps advising me that it’s experiencing some issues and to try again later. Is this a known problem? I’ve done recent update, cache clear and reinstalled. Also tried this on laptop

• 
  Rob Slade (@Rjs4Rob) reported 3 minutes ago

  @santanderuk @santanderukhelp I left your bank 6 months ago because of the poor service but you still keep sending me advertising emails claiming I have an account with you. You promised to stop this but it continuing.

• 
  TomOfEssex (@TomOfEssex) reported 5 minutes ago

  @santanderuk @TSB Shut down my account with you because you suddenly started charging my business account a fee every month for doing actually nothing despicable bank I'm glad I left you

• 
  Louise Emery 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧®️🦁 (@LouiseEmery) reported 8 minutes ago

  @santanderuk @TSB Sole trader. I've been on chat for ages and it's signed me out and then another time said technical issues. I keep responding and saying I'm still there when the screen comes up. Now been on for 40 minutes and counting.

• 
  SteveR (@SteveR69420419) reported 9 minutes ago

  Is @santanderuk online banking down???

• 
  Your Money (@YourMoneyUK) reported 9 minutes ago

  Key stats from @santanderuk's Q1 2023 results: Mortgage applications down 37% as it expects house prices to fall back to 2021 levels. Meanwhile customer deposits fell by £5.1bn and while savers have "low average balances", it revealed 16% are NOT covered by the @FSCS scheme

• 
  Anthony (@LDNNI2024) reported 13 minutes ago

  @santanderuk @TSB Got a new card after account was access by fraud, sent new card out then send out numerous PIN numbers!!!!!

• 
  Vicki McGrann (@vix_avi) reported 15 minutes ago

  Absolutely SHOCKING service from @santanderuk Don’t bother banking with them. They can’t manage a simple request, tell lies constantly and waste my time. Absolutely livid! 😡

• 
  Mick Holds the Line (@Mickandhismusic) reported 15 minutes ago

  @santanderuk when are you going to Reinstate your Online Customer Alerts for when a new Credit arrives in our ac? I asked this Q two years ago and all I got was ‘yes we’re working on it’. The ‘you’re overdrawn’ alerts still come through unfailingly. Really poor from Santander 👎

• 
  audreygallagher (@audreygallagher) reported 18 minutes ago

  @santanderuk @TSB His card doesn't work as I stated he's waiting for a new card, his memory is poor & he entered the pin incorrectly locking him out. A branch is his only access to cash without a card.