Is Santander down in Scunthorpe, North Lincolnshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Scunthorpe, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Scunthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (13%)
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Website (12%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Scunthorpe, England
Latest outage, problems and issue reports in Scunthorpe and nearby locations:
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Sarah Merriman
(@sazza773) reported
from
Scunthorpe, England
@santanderukhelp can you just be honest and let me know if I can transfer a balance from an Amex card . I have been messed about all day by @santanderuk telling me to ring Amex as my details are incompatible when in fact it looks like an issue with Santander not recognising Amex?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Scouse Number 1
(@ScouseNumberOne) reported
@santanderuk That’s it, I am now removing all my accounts from @santanderuk the level of service is non existent, just being left on hold to speak to incompetent unhelpful muppets…!🤬
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K B
(@K___Barnett) reported
@santanderuk my mobile app has not been working for a couple of days. Is this an issue you are aware of?
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John Mowbray
(@jdmow) reported
@santanderukhelp After 3.5 hours waiting I got to speak to someone. I gave my details and he cut me off. He could ring back but he hasn’t. What a disgraceful service you have. Rarely come across anything as bad as this @santanderuk
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Josh Huggins
(@mrjhuggins) reported
Just got off the phone to @santanderuk, worst customer experience I've ever had. They have lost my money, yes lost it: 'we need to locate it Mr Huggins', where have you put it? Under the bed? No suprise @StarlingBank and @monzo disrupted the market with excellent service and won.
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RtwRich
(@RTWRich) reported
When 'chat' functions are so bad, it's quicker to go into branch to get an answer from @HSBC_UK @santanderuk @santanderukhelp Broken experience design, never-answered messages. Replacing old message systems that at least worked. All about mighty profit & extreme rewards for some?
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Jacki Jam
(@Jacki_Jam) reported
As ever utterly sh*tty service from Santander @santanderuk @santanderukhelp 730pm and stuck on hold 30 mins already (with 1 nasty music box tune and no queue indicators) when you block my entire online banking access for a simple £100 online transaction even after OTP verify
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Matt Dovey 🌻
(@mattdoveywriter) reported
@santanderuk This does not encourage me to think you take online security seriously. If you're failing at something as simple as customer passwords then God alone knows what else you're falling short on.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@santanderuk I appreciate that the pandemic has caused enormous pressure on call centres but over the past 2 years I have not encountered such a bad service. Thinking of changing our business account
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Sheenie
(@sheenieshaikh) reported
I’m planning to switch banks because of the appalling service from @santanderuk - taking up to A WEEK to investigate £1500 stolen from my account. Please share your recommendations for a bank that takes fraud seriously and acts fast.
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susan
(@acemsdavis1) reported
@santanderuk #Santander - half hour on hold to talk to a person and now another 40mins on hold transferred to queue for security to unlock online banking. Think I'll be looking for a new bank with better customer services!