Santander

Is Santander down in St Austell, Cornwall, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Austell, Cornwall, England 03/10/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • potter_barbara2 Barbara Potter 💙💙#FBPE (@potter_barbara2) reported

    @MorganBroadcast So sorry to read your story Charlotte - beyond awful - but big thank you for the shout out and warning to anyone using @santanderuk or @VirginActiveUK - think again

  • Chelsea_ej Chelsea🐶 (@Chelsea_ej) reported

    @MorganBroadcast Did you get the details of the other people who have also been frauded? Have they hit a brick wall with their banks and the gym?I’m so sorry this has happened to you. I hope the police do look into this and I hope @VirginActiveUK and @santanderuk see that they are also a problem

  • thistle5460 Billy Martin (@thistle5460) reported

    @MorganBroadcast Had similar awful experience with @santanderuk Crooks booked flights out the country. Surely easy to catch culprits - passports, airport CCTV? Cheaper just to let banks pay out was response… Months later, closed account and moved to @firstdirect

  • TheLittleHous19 The Little House (@TheLittleHous19) reported

    @MorganBroadcast This is so bad! I am so sorry this happened to you and the fact that @santanderuk and @VirginActiveUK are refusing to help / take any responsibility is appalling.

  • BramleyTweets Dr Ryan Bramley 🐻 (@BramleyTweets) reported

    @MorganBroadcast Farrrrrrk. I'm so sorry Charlotte. This is ******* awful. Shame on @santanderuk ans @VirginActiveUK. "Negligent" is too kind a word.

  • OstrichWars CA Purkis (@OstrichWars) reported

    @MorganBroadcast @santanderuk The request usually shows them how serious you are about getting the information. You would be able to see how they came to their conclusions!? If you need any help with the GDPR request - DM me.

  • MMcaughtrie mike mcaughtrie (@MMcaughtrie) reported

    @santanderuk sort out @MorganBroadcast issue and your customer service while you're at it. She's lost her savings through no fault of her own. Easier to blame victim than take action. @VirginActiveUK you bear responsibility too

  • Johnboy_Cook Complexicated Cookie @Abominable Snowmen BFI (@Johnboy_Cook) reported

    @lunglock @santanderuk That’s really disturbing and interesting, On the PIN issue, I’m pretty sure the Santander App will show / remind you of PINs once you’ve logged in. The bigger issue here is how they got around the facial recognition/passcode to access the app. Virgin Active could be liable…

  • LilPigMarketing Karen @ This Little Piggy 🐷 (@LilPigMarketing) reported

    @MorganBroadcast @santanderuk @VirginActiveUK what a shame... you'd think they'd want to help you, their customer, I hope you get it all sorted out...

  • sarahjebner Sarah Ebner (@sarahjebner) reported

    @MorganBroadcast So sorry to hear about this - terrible for it to happen, but the reactions of @santanderuk & @VirginActiveUK must have made a difficult situation so much worse.