Santander

Is Santander down in St Austell, Cornwall, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Austell, Cornwall, England 09/18/2025 19:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (27%)

    Mobile App (27%)

  2. Transactions (26%)

    Transactions (26%)

  3. Website (21%)

    Website (21%)

  4. Login (18%)

    Login (18%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MeMyselfAltaf altaf rahman (@MeMyselfAltaf) reported

    @santanderuk @ScuderiaFerrari @twinklresources It’s been nearly 1 month since you have stopped my card , nobody contacted me and I can get through to you ! Appalling service I just want to pay my balance and cancel the card !! Worst card company I have ever dealt with !

  • _Andrew_Fyfe Andrew Fyfe (@_Andrew_Fyfe) reported

    @tomduncalf @santanderuk Whoever you choose, don’t let it be TSB! Had used TSB for personal and business banking and it’s been honestly the worst customer service I’ve ever received!

  • SeparatistVegan The Vegan Separatist Ⓥ (@SeparatistVegan) reported

    @santanderuk do you currently have problems with card payments? Both my card and phone both declined payments, but using tsb payment went through no problem.

  • Mikey105uk Mikey 🇪🇺 (@Mikey105uk) reported

    @santanderuk is your website working? Everytime I try and do anything it kicks me back to the log in page.

  • ErnieWarrender Ernie Warrender (@ErnieWarrender) reported

    @santanderuk @ScuderiaFerrari @twinklresources Is anyone actually working at your call centres? 25 minutes thus far for a 123 account holder Your service is getting worse and worse and no means of contact on this platform for Santander UK unlike some of the other Santander

  • twittwittawoo1 Tracy (@twittwittawoo1) reported

    @santanderukhelp Finally a resolution - found a bank who will talk to me and who will do a switch for me That’s after another 2 working days of long phone calls to Santander Frankly disgusting behaviour from @santanderuk and I would advise companies to stay clear of their online only account

  • perspolis6611 perspolis66 (@perspolis6611) reported

    @NatWest_Help @santanderuk I’m a Santander customer, used a NatWest cash machine and the machine snatched back my money before I could get it. NEITHER ONE OF YOU ARE CAPABLE OF SORTING IT…USELESS. Would be different but f I owed you money😡

  • SirMoyoOni ìlù Bàbà ♟ (@SirMoyoOni) reported

    @santanderuk keeps giving my well over 70 years old mother loans in 10s of thousands! That she literally gives aways and stopping her from retirement! Awful awful from santander! Something must be done to fix this!!!!! @financialhelpuk #ineedyouradvice

  • madebydbm DBM Motion Graphics (@madebydbm) reported

    @santanderukhelp No, that's not true. That's a page about standing orders. My issue is on app/web, when you pay someone it asks if you want to pay now or later. When you set up pay later there's no way to view, amend or delete that payment unless you phone/chat. That's so stupid. @santanderuk

  • darylcollinson1 daryl (@darylcollinson1) reported

    In November I paid 5.84% and someone who paid you a monthly fee paid 5.10% . They now pay 10% and I pay 25%. We both have the overdraft with you @santanderuk how is it ethical to charge one customer 15% more for the same service