Santander

Is Santander down in St Austell, Cornwall, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Austell, Cornwall, England 12/02/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahON33 Sarah O'Neill (@SarahON33) reported

    @santanderuk your customer services is horrendous. Please get in touch with me.

  • BartolomeoAndre Andre Bartolomeo (@BartolomeoAndre) reported

    @santanderuk customer service is a nightmare at Santander bank . Closed an account 2 weeks ago and still waiting for my money !! Apparently in a holding account gaining interest for them I think !!!

  • James2022R JR (@James2022R) reported

    @bancosantander You can commit credit card fraud and @santanderuk will support your fraud

  • RaiiShakur Rachel (@RaiiShakur) reported

    @santanderuk will a card work if I have requested a new one (thought I had lost it and now found it) I didn’t block it

  • StuartKane19 Stuart Kane 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StuartKane19) reported

    @santanderuk your app crashed during an update, and as a result I'm locked out of the app and online banking. Your helpdesk say that I won't be able to get back into it until NEXT YEAR. This is ridiculous, it should be a simple process to reset someone's access to a blocked app.

  • MJenkins88 Michael Jenkins (@MJenkins88) reported

    45mins on hold to @santanderuk. Just awful experience.

  • mrsverypicky Sue Reeve ♥️🧡💛💚💙💜🇪🇺🏳️‍🌈🕊️🕷️🇺🇦 (@mrsverypicky) reported

    Nearest branches Shawlands southside, or Kirkintilloch, a town not far away. Head to Kirky. Karen dealing with us. CHAPS payment required to send ££££££ to @santanderuk Details given, Karen about to press send but error message comes up. Cant conirm Santander's deets are correct.

  • simon_sumners Roger Sumner (@simon_sumners) reported

    @santanderuk 100% crappie service. Been on hold for 90 mins. Flipping joke.

  • Saffylockey Saffron snow (@Saffylockey) reported

    @santanderuk @BBCWatchdog I’ve had no access since 13/12/22

  • criquaer Colin-Roy Hunter (@criquaer) reported

    Oh, and I already suggested a bank-transfer from my @santanderuk a/c to their @Riverford a/c - they refused. This not about lack of money, but lack of access to it.