Santander

Is Santander down in St Austell, Cornwall, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Austell, Cornwall, England 01/20/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • ShortSassenach Calltainn (@ShortSassenach) reported

    @santanderukhelp To add insult to injury, the reissued mortgage is £43 a month more than it was! I absolutely can not wait to get away from @santanderuk and I've technically only been a customer since Wednesday! Absolute SCUM!

  • bobfitz1975 Bobby Fitzsimons (@bobfitz1975) reported

    @santanderuk unable to access beach services due to system failure - any reason?

  • Gogger16 Gogger (@Gogger16) reported

    @tugboat26 @santanderuk @Barclaycard Yup, app having server errors.

  • RobBaskind Rob Baskind (@RobBaskind) reported

    @santanderuk account is blocked and just got through to someone after waiting for hours and they said they'd ring straight back and havent What's going on? Poor customer service!!

  • Ablarr Abbie Bowles-Storer (@Ablarr) reported

    Thanks to @AskNationwide for great service today. 100 times better than @santanderuk still no call back from complaints. Still no internet log on details. #EpicFail

  • petehotchkiss Pete Hotchkiss 💙 🇺🇦 (@petehotchkiss) reported

    Gave up being on hold for 40 mins. Looks like @santanderuk are having serious issues processing transactions today. But frustratin given at Westfield's to pick our birthday pressure for Mrs H @Chase account to the rescue #Santanderdown

  • Gill_WWA Gillian Hill (@Gill_WWA) reported

    @santanderukhelp first attempt at logging onto online banking - it doesn’t work (surprise surprise) and gives me a number to call. Does anything actually work @santanderuk @santanderukhelp . No phone service, no online service , no branch service.

  • lHicksyl1 l_Hicksy_l (@lHicksyl1) reported

    @santanderuk your customer service is dreadful, 3 hours waiting yesterday and been an hour so far this morning, are you going to start reimbursing for my time spend on hold?

  • shaanp8 MoneyTalks (@shaanp8) reported

    @santanderuk its not normal bank checks when iv passed security 4 times and after every attempt to transfer it blocks again and then wait over an hour everytime to try and unblock my account. And now i cant even transfer anything out and your own team cant seem to fix the issue!