Is Santander down in St Austell, Cornwall, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in St Austell, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (47%)
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Login (21%)
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Website (16%)
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Transactions (11%)
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Withdrawals (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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The tartan bunnet 🏴
(@gedme) reported
@santanderuk 4 social media team get involved and I think it’s all sorted as they send new pin new security number so we put them in and get taken back to log in page Ah success … nope as they send otp number to a phone that doesn’t exist any more.
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jacky hodges
(@jacky_hodges) reported
10 days waiting for @santanderuk to unblock my account even though I have passed all their financial tests 5 times over. Surely I should have access to my own money. They tell me I have a case worker but I've still had no communication from them. #poorcustomerservice
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Clare Wiener
(@ClareWiener) reported
@santanderuk greatful that you stopped fraudulent activity on my account but you've left me without a debit card and no cash. You weren't able to help in branch & I can't get through on the phone.
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sam they/them
(@titlehxlder) reported
@santanderuk i have a problem
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roger48🇬🇧🕉
(@thejaguar007) reported
@DaveAtherton20 @Barclays @santanderuk That's awful, not a democracy?
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Barbara Thomas
(@Scrumpy939) reported
@santanderuk appalling service regarding foreign cheques and help. Will need to wait 6 weeks for money to go in and £10 fee taken well in advance and having to send cheque off ourselves. Definitely changing banks when money finally paid in. Their service has gone well down
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Russ Mainwaring
(@RussMain99) reported
@santanderuk @santanderukhelp my mortgage application has been going on for over 2 months now, I’ve jumped thru so many hoops, full chain is about to collapse, every day we’re told it will be sorted today AA8659190C4. Please help.
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Jill MacMahon #FreshAirNHS
(@JillMacmahon) reported
Want a masterclass in putting customers off telephoning the customer service helpline (even when you just need to validate a new credit card)? There’s no finer one in town than @santanderuk
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Clare Wiener
(@ClareWiener) reported
@santanderukhelp 59% service compared with @firstdirect at 90% 🤔 clearly not only me having problems with @santanderuk
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Sinclair
(@LordHuw) reported
@santanderuk Do you ever evaluate your customer service levels? Both Halifax and Lloyds I can speak to someone in 2 minutes. Santander 25 minutes....gave up.