Santander

Is Santander down in St Austell, Cornwall, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Austell, Cornwall, England 01/24/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • _knittingtopia 🧶Carol🧶 (@_knittingtopia) reported

    Just love the fact that @SMARTYMobileUK and @santanderuk both blame each other for payments not going through 🙄 no help to me, your customer. Time to look elsewhere on both counts me thinks @santanderukhelp

  • eskimozza The Beady Eye (@eskimozza) reported

    @santanderuk on the phone to you for over 35 minutes and you're still unable to resolve my query. Really, really poor customer service. Time to stop using Covid as an excuse, other banks are managing just fine now 🤷

  • jaipeva3 Fairworld (@jaipeva3) reported

    @santanderuk I am nearly 25 minutes in hold in a phone customer service call and the service is appalling. I guess executives save money on staff and spend it on other things like lines of......disgusting service.

  • WieserSoftware Anthony Wieser (@WieserSoftware) reported

    @santanderuk Only if you are already a customer...

  • DeanCharlson Dean (@DeanCharlson) reported

    @MartinSLewis I am buying a £50k car but feel @santanderuk are putting me at risk with there cash Transfer operation as they’re telling me to transfer call over consecutive days instead of one large payment when I am in the garage premises. Can you help with a solution?

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported

    @santanderuk That’s it, I am now removing all my accounts from @santanderuk the level of service is non existent, just being left on hold to speak to incompetent unhelpful muppets…!🤬

  • gerful_G ₲Ʉ₦₦₳Ɽ (@gerful_G) reported

    @santanderuk disgraceful service is an understatement

  • RTWRich RtwRich (@RTWRich) reported

    When 'chat' functions are so bad, it's quicker to go into branch to get an answer from @HSBC_UK @santanderuk @santanderukhelp Broken experience design, never-answered messages. Replacing old message systems that at least worked. All about mighty profit & extreme rewards for some?

  • mc_craddock Michael Craddock (@mc_craddock) reported

    Terrible customer service from @santanderuk. Voting with my feet and moving to @VirginMoney

  • tanie_madeleine Tanie S (@tanie_madeleine) reported

    @santanderuk how can it be that I am unable to search transactions via a person's name? Surely this must be an error on my part? If not please catch up with the world!