Santander

Is Santander down in St Austell, Cornwall, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Austell, Cornwall, England 01/07/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (17%)

    Login (17%)

  3. Website (13%)

    Website (13%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • NikNikNikki Nikki Whyte (@NikNikNikki) reported

    I was meant to be moving house today. It's 10 to 5 and @santanderuk still haven't resolved an admin error they made with my mortgage.

  • CustardKaty Katy Luboff (@CustardKaty) reported

    @santanderuk #complaint #seconderror complained last week about not receiving mortgage offer to sign . Was promised resend still not done . No response to Twitter email complaint either . Terrible service

  • JamesMurphy767 James Murphy (@JamesMurphy767) reported

    @santanderuk Is it ever possible for a customer with a query to get through on any of the phone lines advertised?

  • mrbhalili Mr B (@mrbhalili) reported

    Who else’s Santander App isn’t letting them log in? Cc: @santanderuk

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported

    @santanderuk 43 my previous message, it says “the server is not responding”

  • garethmills_ gareth mills (@garethmills_) reported

    @santanderuk HELP! I’ve been on hold to CHAPS team for 48 minutes and I’m supposed to be buying a house. Is there an error? Please help.

  • Flanican Scott 🇺🇦✌️❤️ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🏳️‍🌈 🇪🇺 🇺🇦 (@Flanican) reported

    Hey @santanderuk, do you think you could ask one of the staff in the back to come out and help serve? I've been in the queue 20minutes and there's about ten people behind me

  • PCuming Paul Cuming (@PCuming) reported

    @santanderuk tried to use your phone contact service today Monday 21 March at 7.45pm. supposed to be open 8am to 8pm the answer was a recorded we are closed reply. Poor service

  • TheBloopster Bloop (@TheBloopster) reported

    @BarclaysUK @BarclaysUKHelp passed to Customer Services from Bereavement Team. Been on hold for 1hr 10mins so far. Congratulations, you are now worse than @santanderuk

  • EmilyMa99426714 Sunshine (@EmilyMa99426714) reported

    @santanderuk OUTRAGEOUS SERVICE ! Santander has made a huge mess with my daughters ISA. THEY DIDN'T PROCESS the transfer properly. And now my daughter has lost 2 years interest. They can't put me onto a manger to over see the smooth run of the process. Disgusted.