Santander

Is Santander down in St Austell, Cornwall, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Austell, Cornwall, England 12/14/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • steebee35 Steebee (@steebee35) reported

    @santanderuk you obviously dont care about your smaller account holder so i guess ill be leaving you as soon as i possibly can, for a lost or stolen service not to answer within at least an hour is a joke

  • zappierparsley Yes, THAT 'snooty *****' (@zappierparsley) reported

    @santanderuk hi, I've received mail for the occupants of my house who left in 2014 who have a Santander account. I called the Contact Centre but gave up after v.long wait. Can you help, pls? I can't use the webchat as it's not my account.

  • DrDuaneRD Duane Mellor (@DrDuaneRD) reported

    I think your Sandi chat bot is broken @santanderukhelp @santanderuk keeps going round in circles when trying to close a matured account. Would visit a local branch but it’s closed. Tried calling phones busy for over 30 minutes.

  • suzieq661 suzieq (@suzieq661) reported

    @santanderuk No local bank... You shut it down!

  • LucyBYeatman Lucy Yeatman (@LucyBYeatman) reported

    Trying to open a new bank account with @santanderuk but there is a problem with documents. We chat can’t help. Not possible to speak to someone on the phone. Very poor service. I will take my custom elsewhere.

  • markmywordsltd Mark Jones (@markmywordsltd) reported

    @santanderuk If you take customer security as seriously as you say, we should be able to reach you quickly by phone. I tried all last night and all this morning and you have disabled my card without discussion.

  • laniehay Lanie (@laniehay) reported

    @santanderuk I’m trying to fill in the form for a direct debit and it’s asking for a branch address. My branch in Runcorn closed down so do I put the Warrington address?

  • hobsonos Karl Antony (@hobsonos) reported

    @santanderuk What's wrong with your server. I have work to do

  • TinySima littlelegs - Сйма (@TinySima) reported

    @Medburn_Mike @StarlingBank @santanderuk Wtf seriously?

  • StuartSanchez88 Stuart Sanchez (@StuartSanchez88) reported

    These absolute scumbags have stolen my money and refuse to give any info after nearly 2 months!! Left me with no money over Christmas and new year and just refuse to do anything to help when I call 😤😤😞 @santanderuk @santanderukhelp