Santander

Is Santander down in St Austell, Cornwall, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Austell, Cornwall, England 01/18/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Leeds_guy Dom (@Leeds_guy) reported

    @santanderuk My mum can no longer use your app as her phone doesn’t support ios13. She gets a message with a link directing her to download an older version but the link doesn’t work. Do you know where I can find the older version on the App Store? #help

  • Arras_dreams 𝕊𝔸ℝℝ𝔸 (@Arras_dreams) reported

    @santanderuk your iPad app isn’t working again transfer money between accounts says it’s left and it’s not

  • ChrisBarraclou3 Chris Barraclough (@ChrisBarraclou3) reported

    @santanderukhelp @santanderuk please sort this, I'm so bored waiting on the phone for hours only for you to drop the call before you resolve the problem

  • Termil2A DKtn (@Termil2A) reported

    @santanderuk your online security is so secure I can’t get access to my money! However I would to thank Gavin a member of your staff at the High Wycombe branch for their help.

  • EmmaJStrong Emma J (@EmmaJStrong) reported

    @santanderuk Hi. Why can't I use my card on PayPal? I'm trying to run a business and it's impossible to use my Santander card where I need to. 😤

  • ChepstowSpurs ChepstowSpurs #ItWasAScam (@ChepstowSpurs) reported

    @santanderuk online digital assistant may be the worst one in existence. The fact that it just sends you to links on their website instead of actually passing you through to a human being is crap. Honestly THE WORST.

  • Frankieboy180 Frank (@Frankieboy180) reported

    @santanderuk Your online chat is a robot! What chance have we of getting any customer service. I have just given up with your robot and spending 28 minutes on the phone from Thailand. Thanks for nothing, well, you charge me every month so its less than nothing.

  • jade484x Jade🚀 (@jade484x) reported

    @santanderuk how you gonna "phase out" so many from accessing they're mobile banking because they don't have the latest phone/device? Absolute joke of a bank with constant problems. Am getting a new bank account 👋phones no even 5 years old

  • chirons_prom amu •⁷ (@chirons_prom) reported

    @santanderuk hello and I cannot access my online account at all

  • TerryStacey8 Terry Stacey (@TerryStacey8) reported

    Well done to @santanderuk for upgrading their mobile app which isn’t supported on my iPhone. Amazing customer couldn’t careless.