Santander

Is Santander down in St Austell, Cornwall, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Austell, Cornwall, England 01/30/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • bevJacks Bev Jackson (@bevJacks) reported

    @GreenwichOMRLP @santanderuk If it’s that easy then the banks should issue a warning.. they are accountable, it’s disgusting really is!

  • LittleBitMe_ Smile! :) (@LittleBitMe_) reported

    @NP20193 @MorganBroadcast @santanderuk I've been with them about 10 years, no issues. (Thankfully) However... After reading this thread, I think I'll be switching. This is NOT on.

  • DaveyJunction Dave (@DaveyJunction) reported

    @MorganBroadcast I’m rooting for you today, sounds to me like @VirginActiveUK have a problem with an insider there, they need to investigate that issue as a matter of urgency. But clearly @santanderuk’s customer service has been beyond appalling. Fingers crossed for a positive resolution asap!

  • SandmanC136 Sandeep (@SandmanC136) reported

    @PaulTinhat @MorganBroadcast She didn’t write down her pin. @santanderuk assumed she did and won’t compensate her.

  • absinthm1nded Justin Case (@absinthm1nded) reported

    @MorganBroadcast Holy ****. @santanderuk and @VirginActiveUK have lots to answer for. Disgraceful. A reminder how vulnerable we all are. Always spread your money over several accounts. The more the better. Have a stand alone bank account for daily spending, that you can top up.

  • ja_keeler Ja_keeler (@ja_keeler) reported

    @MorganBroadcast So just to shed some light on the pin thing the @santanderuk mobile app gives you the pin if they had your phone and reset the touch id they got your pin that way. I'm so sorry this happened and I hope that they can help some way

  • keatsie777 keatsie 💚🤍💜 (@keatsie777) reported

    @MorganBroadcast @santanderuk @VirginActiveUK I’m so sorry you had this happen to you. Shocking that the gym and bank have been so unhelpful. Please do not give up. The kind of service you have experienced needs to be exposed far and wide so others can decide who they want to trust with their business.

  • lornas1888 lorna shevlin (@lornas1888) reported

    @MorganBroadcast Then when you goto the financial ombudsman you can show you've given @santanderuk every opportunity to resolve and they haven't. Might take a bit longer for you to get your money back but it'll hopefully go in your favour with the ombudsman Please DM if there's any help you need

  • MalikhaMcDonald Malikha McDonald (@MalikhaMcDonald) reported

    @santanderuk the worst customer service, over 4 days of trying to speak to someone. Wow! Is there a customer service number that works? #help

  • Commandelicious Commandelicious (=⚫ᆽ⚫=) (@Commandelicious) reported

    @MoorgateMermaid @santanderuk And one of these numbers only I know. Not even my bank knows. A person trying to get my bank information will get my bank account number eventually. But even with knowing my banking login password, they still need my card.