Santander

Is Santander down in St Austell, Cornwall, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Austell, Cornwall, England 04/20/2024 11:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Login (39%)

    Login (39%)

  2. Website (32%)

    Website (32%)

  3. Transactions (13%)

    Transactions (13%)

  4. Transfer (9%)

    Transfer (9%)

  5. Mobile App (6%)

    Mobile App (6%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • neilvickery74 Neil Vickery (@neilvickery74) reported

    @santanderuk @VictoriaScone Wouldn’t have anything to do with them service is appalling . Don’t care about there customers only interested in there money

  • igabalooo ᗪᗩᐯIᗪ ᕼEᑎᔕᕼᗩᗯ (@igabalooo) reported

    @santanderuk really bad customer service. I have been holding on for an hour to talk to someone. Help

  • deanmarcjacobs Dean Jacobs (@deanmarcjacobs) reported

    @santanderuk urgently need to speak to mortgage team about a payment error - on hold yesterday for 2 hours, today for 1 hour so far. Is 0800 783 9738 correct?

  • juniperjen3 Jen (@juniperjen3) reported

    @santanderuk @santanderukhelp really frustrating to wait 56 mins on hold (at work) to speak to someone re your mortgage offer who then cuts me off!!! Can you help?

  • historysjm SJM History 🇺🇦 (@historysjm) reported

    Hi @santanderuk, I joined you recently yet you have frozen my internet banking when I tried to transfer money for no apparent reason and I have now had to be on hold on the phone for over an hour. Shocking customer service!

  • IVFBabyOnBoard K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏻 (@IVFBabyOnBoard) reported

    Hi @santanderuk what is the earliest I can re-fix my mortgage if it’s current rate expires Feb 2023?

  • yorydrah yorydrah (@yorydrah) reported

    @santanderuk answer the phone. You wrote to me and asked me to call. 1hr and 52 mins listening to your crappy music so far. Terrible customer service.

  • AlexEmmett123 AlexEmmett (@AlexEmmett123) reported

    @santanderuk what is the customer service number where I can get through to a person not a machine ?

  • ChrisFittock Chris Fittock (@ChrisFittock) reported

    The Columbo mac ain't cutting it. T-shirt bought at a gig. Damaged. @aoarena only facilitate payment. @bsimerch won't help, know who CAN, but won't SAY who. @santanderuk won't help either. Somewhere is my money. But I don't know WHERE. The Columbo mac ain't cutting it.

  • marmcneill Malcolm McNeill (@marmcneill) reported

    @santanderuk over 30mins on the phone queuing to get my account unlocked. Not a great way to treat a new customer!