Santander

Is Santander down in St Austell, Cornwall, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Austell, Cornwall, England 11/06/2025 10:30

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (35%)

    Website (35%)

  2. Mobile App (35%)

    Mobile App (35%)

  3. Login (22%)

    Login (22%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Lokster71 TonyCross (@Lokster71) reported

    Hi @santanderuk I'm trying to log in to your phone app and it isn't opening. I went to the online login but I have to open the phone app to be allowed into the online service. So...any idea what's going on?

  • CattyCurran Cat Baylis (@CattyCurran) reported

    @santanderuk my nearly 70 year old has lost her bank card, nobody answering emergency number and she doesn’t have online banking. Can someone help ASAP please.

  • leoandrewvw Leo Andrew (Davies) 💙💛🧚☀️🥂🎾🏳️‍🌈🇬🇧 (@leoandrewvw) reported

    @santanderuk I am having a nightmare trying to use my credit card a in Italy. Your chat on the application is almost useless with this matter. Please can you help!!!???

  • Andrewn68 Andrew N (@Andrewn68) reported

    @santanderuk @santanderuk got to love Santander Bank..call to make sure a payment online can be made...yeap no problem, make payment....account gets locked...fraud team dont answer...get told to log on to account that is locked. vicious circle of inept security

  • Pestsputtorest Pest Control (@Pestsputtorest) reported

    @santanderuk help! Can't login due to a security alert, been waiting a week for a new ID to login and still haven't recieved it. Is there a number I can call etc

  • rjonesplymouth Ray Jones (@rjonesplymouth) reported

    Dear @virginmedia @santanderuk & other corporates I try to contact, if you have '...been busier than expected' now for the last 2 years, isn't it time that you expected to be busy? Time to change your messages to 'we don't put enough resources into customer service'.

  • ThatBethWoman Beth☆ベス (@ThatBethWoman) reported

    So @santanderuk told me in branch this morning that they had no idea why my card was broken but they'd issue a second one to my account so that I can continue to use Google pay because I desperately need it. Got a message and email at 23:10, my Google pay and card are cancelled.

  • SallyJericho18 Sally (@SallyJericho18) reported

    So @bancosantander @santanderukhelp @santanderuk I have spent 6 hours hanging on waiting for Toni, Jim, Andrew, Steven Warnock, Caroline, Ryan and Bradley to answer the phone. All of them have promised someone would phone me back or send me an email. Bradley just cut me off. WTF

  • trdhorseracing trdhorseracing (@trdhorseracing) reported

    @santanderuk online banking, down again. Just not good enough

  • caitlinosheax Caitlín (@caitlinosheax) reported

    @santanderuk @santanderukhelp this account has stolen my information please help.