Santander

Is Santander down in St Austell, Cornwall, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Austell, Cornwall, England 03/27/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • _drane Draney 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@_drane) reported

    @santanderuk half an hour with your inane music and “very sorry to keep you waiting” blurb …..is anyone actually working ? Why not offer a call back ?

  • 2nd_ellllectric Unknown wonderer (@2nd_ellllectric) reported

    @santanderuk do you know how infuriating your UX is for mortgage-only holder log in detail recovery? I don't have a special pin in my head, nor the user ID is recoverable via the mortgage account number. Why I have to wait 4-6 days for 2 letters in 2021? Utter ridiculousness!

  • stephaniewood25 Stephanie wood 🖤 (@stephaniewood25) reported

    @santanderuk is there a issue with the online banking?

  • JenJacks3 Jenny Jacks (@JenJacks3) reported

    @santanderuk Hello. I need to contact you but can't use the phone. Your online bot chat can't help. Have you got an email address?

  • BennyBongoP3fan Benny Bongo (@BennyBongoP3fan) reported

    @mmhpi @MartinSLewis Why don't you report on banks blocking vulnerable customers accounts and their access to their money that they badly need, causing them great stress. Banks such as @santanderuk

  • anandhinagaraj AnnRaj (@anandhinagaraj) reported

    @santanderuk I have set up a direct debit to pay the balance in full which hasn’t been taken. Not able to pay online as the statement is incomplete. Santander charges me every month for it’s poor service?

  • grantmelton1 Gman (@grantmelton1) reported

    @santanderuk Maybe you can let him know how bad your contact service is ! It’s taken me 2 days !!!

  • RedMusicCovers TeRi (Red Music Covers) (@RedMusicCovers) reported

    @santanderuk what exactly are you doing to fix your appalling customer service (or lack of ) ? Waiting over an hour every time I call, irrelevant of what department I try is utter bulls#*t

  • livviloui Olivia Ellison (@livviloui) reported

    @santanderuk - really poor customer service with a mortgage renegotiation. How do we escalate please?

  • WOOLFIRE420 WOOLFIRE (@WOOLFIRE420) reported

    @BankofScotland consider yourselves a customer down. Tried to phone to be left on hold forever so I'll drive in today and close my account and set up wit @santanderuk .... atlest they answer phones and value customers... 🖕🖕🖕