Santander down? Current status and problems in St Austell, Cornwall, England

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Austell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (25%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cam ODS #RIPShox 💔❤️🕊️ (@cam_ods) reported 4 minutes ago

  @santanderuk and @Nationwide are literally 2 of the worst banks in the UK i swear down!!

• 
  💙 HG Biology 💙 (@GoodersH) reported 4 minutes ago

  Anyone else not able to pay their @tescobankhelp credit card via the app using a @santanderuk debit card? Both companies saying the problem is with the other! And now. Santander trying to say the problem’s with Vodafone! I’m so angry now I feel like closing both accounts!

• 
  Paul Milgate (@Pmi1gate) reported 7 minutes ago

  @parkx19 @santanderuk I have two cards for two different Santander accounts and both were declined yesterday along with Apple Pay. Card machine said ‘referral a’ and me not shopkeeper had ever seen that. He tried his card as I said it must be his machine and it worked. Must be Santander issue

• 
  Rebecca Beaumont (@becca_beaumont) reported 9 minutes ago

  Been on hold waiting for someone to speak to me about my card for nearly an hour now😡 @santanderuk @santanderuk @santanderukhelp I’ve used online help but they said to call

• 
  Cassia (@cjcrichton) reported 13 minutes ago

  @santanderuk you pay no interest and subject us to ant and dec how about £140 to stay a customer?

• 
  Emily (@emistar86) reported 14 minutes ago

  @santanderuk i need advice on mortgage but after 15 minutes on hold and all the branches around me closed down, how can I get in touch?!

• 
  Flash (@portybelly) reported 14 minutes ago

  @santanderuk The impact is where you block customers access to all accounts for 4 months and counting for a single disputed business transaction. Average over half an hour to try to speak to someone. I've been with these guys for 20 years plus, but will be closing my account shortly. Hopeless

• 
  JulesABC1075 (@JulesAB1075) reported 15 minutes ago

  @santanderuk Your Switch and £130 cash back has turned out to be a huge con!! Filled in the Switch form as directed on your website for an existing account and now being told it had to be an external a/c which had to be closed within 60 days. I can't close an account

• 
  Flash (@portybelly) reported 16 minutes ago

  @santanderuk How about spending some of those profits onmore customer service reps on the phone?? As usual, I'm at 35 minutes and counting on hold. Been like this for months.. You're sticking 2 fingers up at your customers. Hopeless!

• 
  Emma Steven (@emmacatster) reported 17 minutes ago

  @santanderukhelp Is there a customer service department that can deal with expat customers? Trying to get proof of our UK mortgage for US bank and no one on phone will help. @santanderuk say has to be done my mail and will take months. We will lose house if we have to wait.