Is Santander down in St Austell, Cornwall, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Austell, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (61%)
-
Login (13%)
-
Website (11%)
-
Transactions (10%)
-
Withdrawals (3%)
-
Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Katy Luboff
(@CustardKaty) reported
@santanderuk #complaint terrible customer service . Promised posted mortgage update not arrived . Unable to contact by phone as on hold hours. No email replies either
-
Barbara Thomas
(@Scrumpy939) reported
@santanderuk appalling service regarding foreign cheques and help. Will need to wait 6 weeks for money to go in and £10 fee taken well in advance and having to send cheque off ourselves. Definitely changing banks when money finally paid in. Their service has gone well down
-
Infinite Football
(@Infinite_Footy) reported
@santanderukhelp @santanderuk @bancosantander No, for 1 hour 20 mins I could only hear the waiting/on hold music, then for 8 minutes it started ringing as a normal phone would, then the phone was put down on me.
-
jacky hodges
(@jacky_hodges) reported
10 days waiting for @santanderuk to unblock my account even though I have passed all their financial tests 5 times over. Surely I should have access to my own money. They tell me I have a case worker but I've still had no communication from them. #poorcustomerservice
-
Jemma Bell
(@Jem_Jem1983) reported
Anyone else having issues with logging in to their @santanderuk banking app? Keeps coming up with “oops something went wrong”
-
Andy Brown
(@lunchie) reported
@santanderuk So I find one of your customers wallet on the street, with their Santander card, and you can’t be bothered to call your customer and let them know!! Great service!
-
Sinclair
(@LordHuw) reported
@santanderuk Do you ever evaluate your customer service levels? Both Halifax and Lloyds I can speak to someone in 2 minutes. Santander 25 minutes....gave up.
-
Jill MacMahon #FreshAirNHS
(@JillMacmahon) reported
Want a masterclass in putting customers off telephoning the customer service helpline (even when you just need to validate a new credit card)? There’s no finer one in town than @santanderuk
-
Mark Wiltshire 💙
(@_markwiltshire) reported
@santanderuk Experienced terrible customer service on your in app chat today - agent responded and just hung up - without waiting for response. Disgusting - its like you couldn't care less about your customers. !!!!
-
sam they/them
(@titlehxlder) reported
@santanderuk i have a problem