Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around St Austell, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in St Austell, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Austell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Otis, Flash & Rainbow Benji & Charlie๐ (@Otis_labrador) reportedMum is regretting changing bank account to @santanderuk The app crashes every time she tries to verify her ID. The AI chat can't help. Over 50 mins on hold to speak to the call centre then they hung up ๐คฌ Of course the nearest branch only opens once a week when Mum is at work.
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Simon (@aSimonDavies) reported@santanderuk how does a customer contact you about a stolen card when your phone centres are closed?
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From The Land Of The Midnight Sun (@thenobbs) reported@santanderuk All the details entered in the app are the same as my online banking when I set the app up, so if there was a problem someone would have access to my online banking which they dont. Giving you a digital photo id is useless unless you can also view my face.
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Keebs ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐ฌ๐ง (@keebsonx) reported@santanderuk Let's be honest, my experience with Santander went exactly as expected. Your app is shocking. Your website is shocking. Your telephone service is shocking.
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K ๐ถ๐ง๐ป๐ผ๐ป๐ง๐ป๐ผ๐ป๐ผ๐ป๐ถ๐ผ (@IVFBabyOnBoard) reported@santanderuk No, you canโt. It wonโt let me amend the standing order and never has but no one ever gives a **** to sort it out.
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Baljeet Mahey (@F123SHY) reported@santanderuk ...... Didn't even told why is that behaviour. Now received PIN. What IS GOING ON... ???? CAN YOU PLEASE HELP!!
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Ash 1974๐ด๐ (@andy_horner) reported@santanderukhelp @santanderuk @bancosantander This is the worst bank for customer service I have ever had the misfortune to deal with!!
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Tanya Ho (@tho78450) reported@5arstudent @santanderuk @santanderukhelp Plus ca change.. Seriously rank service. Don't even think about going into branch to complain. The website lies
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Geronimog (@geronimo2497) reported@David90shaw This is already happening if you use mobile banking apps, with the threat of restricted access to said app if you don't comply and upload photo id, thus forcing you into branches that are closing on a daily basis @santanderuk the latest do this.
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Edward Terry (@iamedterry) reported@santanderuk I think you should review that. When they take 8+ hours to respond, then tell you theyโre multitasking so might not respond immediately, but expect you to drop everything in your life to respond is a bit unreasonable. My experience = chat support is a waste of time.