Santander

Is Santander down in St Austell, Cornwall, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Austell, Cornwall, England 11/27/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Alijaney Ali W (@Alijaney) reported

    Down to £33 in our bank account as @santanderuk still haven’t made a large transfer we requested on 19 September despite several messages and a promise to escalate the request/our complaint. Unacceptable.

  • commandodev Ben Ford (@commandodev) reported

    @santanderuk has to be the worst online experience I've had for several years. Phones support doesn't work. Literally have no idea how to talk to someone about me account. Hopeless!

  • BassSei Sei Bass Rock! (@BassSei) reported

    @santanderuk if you are going to send a code to my phone on The online banking site. SEND THE ******* CODE FFS!

  • DavidBe41782823 David Bell (@DavidBe41782823) reported

    @TfL @santanderuk have spent 40 mins today on two occasions searching for docking stations (7 on total). Very poor logistics and really poor customer experience.

  • SadieNBelle Sadie Belle 🎗 (@SadieNBelle) reported

    hey @santanderuk can you fix the ******* online banking. every time i log on to do a bank transfer, it sends me back to log in AGAIN. i have to log into the website at least 5 ******* times before it even lets me do anything

  • 1cymruambyth2 clare l (@1cymruambyth2) reported

    @santanderuk been trying to phone the fraud team all day, nobody available to take my call, pretty poor customer service.

  • LamboNumbr5 GL ⭐⭐ (@LamboNumbr5) reported

    @AmexUK @santanderuk .... sort your **** out.... Amex you have now requested 4x money from my card but claim to have only done it once. Santander are saying the opposite but can't do anything about it. Meanwhile I am left with no money in my bank and charges. #worstbank

  • Peterlever8 levsparkie (@Peterlever8) reported

    @santanderuk 2half hours on the phone and then cut off service is poor, will be changing banks

  • KFBPHOTO KEVIN FITZMAURICE-BROWN (@KFBPHOTO) reported

    @santanderuk Then as a bank you should employ more people to answer customer needs ! Don't blame the customers.

  • JoanneOakley11 Joanne Cozens (@JoanneOakley11) reported

    If you ever want to invest money don’t do it with @santanderuk because once they have it they make it almost impossible to get it back 🤬🤬