Santander

Is Santander down in St Austell, Cornwall, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Austell, Cornwall, England 03/12/2026 07:15

March 12: Problems at Santander

Santander is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • bouquetcelia Celia Bouquet (@bouquetcelia) reported

    @santanderuk Trying to help an elderly person get a sim. You won’t accept their bank details but will send a one time passcode. Send it where? I’m losing the will to live here. No mobile bank app, no phone until I get this set up !! Been on the phone 30 mins now , waiting …

  • Walks_Luke Luke Walker (@Walks_Luke) reported from Solihull, England

    @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

  • FormulaLunch Formula Lunch (@FormulaLunch) reported

    @santanderuk Why the hell is your online banking site not working. Tried to pay the CC this morning...tried tonight and still it shows an error! If you don't want paying fine but I tried, several times.

  • vonRunte 𝙁𝙧𝙞𝙩𝙯 𝙫𝙤𝙣 𝙍𝙪𝙣𝙩𝙚 ⚜️ フリッツ先生 (@vonRunte) reported

    @santanderuk why, oh why are your systems so ****?

  • wigzy1 Emma Harmer (@wigzy1) reported

    @santanderuk been on hold for over an hour, it cut to a ringing tone but no answer. Tried again same thing happened. Card/pin not working and no help whatsoever

  • ffyrestarr Stephanie Lewis (@ffyrestarr) reported

    @will_hawtin @santanderukhelp @santanderuk That's awful. Anyway of reporting to police instead?

  • IanSlaterPhoto1 IanSlaterPhotography (@IanSlaterPhoto1) reported

    Hey @santanderuk is the online banking system down? Can’t make a simple payment.

  • eat_th1s Chris Newman (@eat_th1s) reported

    @santanderuk really disappointed in your mortgage team. Have a deadline for completion but earliest you can get a valuation survey is 3 weeks?? I got a structural arranged in 5 days. When I talk to your team about it they are unable to offer any solutions or help at all 😤🤬

  • woodside_apps Woodside Apps 💙 (@woodside_apps) reported

    @santanderuk Do you block all crypto payments or just Buynance?

  • MikeAllisonNHS Mike Allison (@MikeAllisonNHS) reported

    If anyone has a current account with @santanderuk seriously consider closing it. All funds stolen yesterday no contact, no OTPs. Response from @santanderuk we’ll look into it and you might hear from us in 15 working days! Unbelievably poor response