Is Santander down in Royal Tunbridge Wells, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (47%)
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Login (21%)
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Website (16%)
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Transactions (11%)
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Withdrawals (5%)
Community Discussion
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Santander Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
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Steve E
(@steveinmarden) reported
from
Marden, England
we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Slott🖤
(@bobslott) reported
Dear @santanderuk Any chance your investigators can hurry up and contact me so as my account can be unfrozen after a text message sent to me from your service had a dodgy link in it
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ER but not the Queen
(@iluvbatfink) reported
@santanderukhelp @santanderuk If it wasn't bad enough that my elderly mother hasn't got a branch near her, she can no longer access online banking as it says she needs to verify on the app but the app won't upload to her phone. Can someone please advise how to get verified.
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Graham Curry
(@Lancsamb) reported
@santanderuk you make promises then as usual let your customers down, you complaints team are useless and full of hot air I am sorry to say.
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Gav Chambers
(@GavChambers2) reported
@santanderuk been on hold for 40 minutes with the fraud department . I think it time to be bold and change banks at this rate. Come on guys sort this delay out or at least offer a call back service !
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Craig
(@Mancunia16) reported
seriously @santanderuk your "customer support" is utterly atrocious. Chat cannot help, no one answers phones!!
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Nick Jones
(@Nickdoesstandup) reported
@santanderuk Cant pay for anything online AGAIN. Rung customer services numerous times, on hold for half an hour every time and still no reply. Sbocking service!
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Tony Fagelman
(@cangarooscoach) reported
@santanderuk really disappointed in your customer services. Yesterday i called the bank and it just rang for 20 minutes with no answer. Today i tried again and waited 30 minutes. I appreciate that every business is Covid affected, but those wait times are unacceptable
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✿.*☆.Ｍａｘｉｅｊａｎｅ.☆*.✿
(@maxiejane) reported
Credit where credit is due. @santanderuk have unblocked my account after a week of frustration and stress. Thank you for resolving the issues. #safisfied #greatoutcome #happyclient
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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ER but not the Queen
(@iluvbatfink) reported
@santanderuk Mother's mobile banking app won't work - tried unstalling but now won't reinstall. Online banking won't work unless she verifies using the app...which isn't working! Help please!