Santander

Is Santander down in Royal Tunbridge Wells, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Royal Tunbridge Wells, Kent, England 02/12/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • okillhaveapint carlos (@okillhaveapint) reported

    @tuft21 @simonharris_mbd Thanks - I know, but that attitude is a joke. Loyalty doesn't exist anymore, because people like @santanderuk would rather **** their customer base for profit in the hope that inertia wins out.

  • JbJubarker bikeonabus (@JbJubarker) reported

    @santanderuk Almost 5 hours on the phone in the last week, and 1hr last night on hold. You restricted my account. If I’d been able to get through you’d have understood that you’ve made it literally impossible for me to upload the documents you’ve (overstepped and) asked for.

  • GGlobio gareth globio (@GGlobio) reported

    @santanderuk youre service is ******* crap…

  • Floydoggs Floydoggs (@Floydoggs) reported

    @red_end69 @santanderuk They send them to everyone on the chance that santander account holders will give them their login details. A Nigerian Prince (I pay for his kids to go to college) told me.

  • keanie14 David McKean (@keanie14) reported

    @santanderuk I’ve been on hold for an hour, and another 45 mins this morning. Any chance you can speed this up and allow me to access my account??! 😞

  • rosiekent_kent RKAsh (@rosiekent_kent) reported

    @santanderuk Having a really poor experience trying to get a mini account moved to student account. Do not and will not have UCAS number so branches seem unable to help despite website saying letter from Higher Ed provider will suffice.

  • LeeasElvis Lee Newsome as Elvis (@LeeasElvis) reported

    @fiona_parker14 I rang @santanderuk yesterday for mortgage help and they said there'as absolutely nothing we can do and to make sure i paid the mortgage or the house would be repossessed

  • shome_bag Shome Bag (@shome_bag) reported

    @HSBC_UK pathetic experience at HSBC Edinburgh Hanover street branch while trying to open a bank a/c for my son. It’s clear the bank is run by pseudos and bastards given I am a 20 year old customer.Thank you @santanderuk for opening the a/c within 30min #avoidhsbc

  • bromers_ Richard Bromley (@bromers_) reported

    @santanderuk an hour and a half waiting in a phone queue, and still no answer. Fairly urgent issue, can't wait any longer.

  • laurachurch1 Bodybuddiesuk (@laurachurch1) reported

    @MetroBank_Help @santanderuk We have tried this! Our company is Phillips group, my husband will have to let every member of staff go this Friday if he can not access money to pay wages. The mental stress this is causing is unreal.