Santander

Is Santander down in Royal Tunbridge Wells, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Royal Tunbridge Wells, Kent, England 03/12/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Santander Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • NewNormal22 NoNewNormal22 (@NewNormal22) reported

    @santanderuk How about you hire more staff? Leaving a 'customer' 50 minutes to make a bank transfer is appalling service, truly appalling.

  • CavalliLondra Piero (@CavalliLondra) reported

    @santanderukhelp @santanderuk totally crap service from #santander and unless I get compensation when this issue is finally resolved I'll be moving my business to another bank.

  • Shujaatt1 Shujaatt (@Shujaatt1) reported

    @crisbudden @santanderuk I'll highly recommend you to contact kris4ord_ via Instagram he got mine fix successfully when I had similar issues few days ago, the support team won't be of any help

  • Morty1962 James Mort (@Morty1962) reported

    @santanderuk I have been a loyal customer for yrs and I would like to know would I get xtra interest or any cashback if I changed my name to Ant or Dec?

  • kay_pl_ The Tales of Kayles (@kay_pl_) reported

    @santanderuk trying to use your legal team Solex to remortgage might just be the thing that ends me. Why are they so bad? I work alongside solicitors every day and have never come across service so terrible. My IFA groaned when they were appointed, I thought he was joking 🙃

  • essex_keith KEITH THE GLASTO NUT.................. ︻デ┳═ー (@essex_keith) reported

    @santanderuk I need some help please can you contact me please

  • aliiqbal2704 mohammed iqbal (@aliiqbal2704) reported

    @parkx19 @santanderuk I know but atm mastercard is not working at all

  • Jaimesm89767698 Jaime smith (@Jaimesm89767698) reported

    @santanderuk Worst bank ever! Haven’t been able to access my account or use any of my money for 2 days now. Absolutely unacceptable, I’ve won a bit of money from a legit company which could easily be proved through a simple Google or Facebook search! Treating your customers like criminals

  • mariafaria20 Maria Faria (@mariafaria20) reported

    @santanderukhelp @santanderuk Calling the 0800 9 123 123 number and it says that I can use the live chat from mobile banking but that doesn’t work either!! @santanderuk this is the worst customer experience ever!

  • CavalliLondra Piero (@CavalliLondra) reported

    @santanderukhelp @santanderuk And a further email advising me to contact the Financial Ombudsman, which I've already done anyway, but still no actual attempt from @santanderuk to resolve the issue. Appalling customer service.