Is Santander down in Royal Tunbridge Wells, Kent, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (56%)

2. 

   Website (19%)

3. 

   Login (19%)

4. 

   Transactions (6%)

Community Discussion

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Santander Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

• Steve E (@steveinmarden) reported 25 minutes ago from Marden, England

  we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• marc smith (@marcuspolo1981) reported 5 minutes ago

  @santanderuk second time in a week you’ve blocked my online access not happy as been a busy week and need full access to my accounts

• Sarah Pumfrett FCCA CMIIA SIRM (@SarahPumfrett) reported 5 minutes ago

  @santanderukhelp @santanderuk Is any1 working on #security helpline today? Calls not answered since Wednesday. Urgently need to talk to you - can you get back to me today please? I have a deeply distressed elderly client of yours that is erroneously locked out of online account.

• Lester Mackenzie (@ablowtothehead) reported 6 minutes ago

  @santanderuk your finance arm has incorrectly attached finance to my car because of a previous owners personal plate and now I can't sell it until it's cleared. How can I sort this out quickly? Please help. I have an offer on the car and 1 day to sort this out. Please help!

• Innes Gray (@htcig58) reported 10 minutes ago

  @santanderuk - Ok so now I very frustrated. A recurring charge (paid for a number of years) has now been flagged three times as a possible problem transaction Each time I say I recognise the transaction which does nothing to process the transaction. 1/2

• Myrddin Edwards (@MyrddinE83) reported 11 minutes ago

  Can you please not hang up on me @santanderuk @santanderukhelp A fraudster has opened a Santander bank account in my name and I need your help. I’ve 3x been on hold for over and hour and you just cancelled the call. Not acceptable

• Edward Yeoman - Masked for your safety! Be kinder! (@Ted_Yeoman) reported 12 minutes ago

  @santanderuk @santanderukhelp Why is your website such crap? I log in with my security number, do a transaction enter sec no to get OTP ... error (repeat) try to contact Help Chat XML code fail. Do transaction on mobile app ... no OTP needed? SORT IT OUT

• Steven Burns (@steveoburns316) reported 17 minutes ago

  @santanderuk how do you cancel a credit card account .. Please don’t say use Sandi I’ve tried 20 times it’s awful 😞

• Lester Mackenzie (@ablowtothehead) reported 21 minutes ago

  @santanderuk your finance arm has incorrectly attached finance to my car because of a previous owners personal plate and now I can't sell it. How can I sort this out quickly? I have an offer on my car and 1 day to sort this out. Please help!

• darkymaniel (@darkymaniel) reported 22 minutes ago

  @santanderuk can’t log on to your app & been on hold to the ‘call us’ number for 1h22 just now and 30min on Tuesday. Any suggestion how I get access to my account and money?!?

• robert forshaw (@rabf67) reported 26 minutes ago

  @santanderuk Wow Uk support,not a chance did any one offer any type of help