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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Royal Tunbridge Wells, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Royal Tunbridge Wells, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Santander Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

  • steveinmarden
    Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • king_clayton
    clayton king (@king_clayton) reported

    @santanderuk Sandi is a brain dead pigshit - first impression what a **** bank I’m trying to switch to - how do I reverse it due to your incompetence

  • Limaratoo
    Sandi (@Limaratoo) reported

    @santanderuk any chance of someone helping me with a query as your chat is returning this message: ‘Oops, I’m experiencing some issues. We are trying to resolve it, please try again later’

  • stubarkermfc
    Stuart Barker (@stubarkermfc) reported

    @santanderuk I don’t a complete switch to your bank. This was on the 3rd of July. Still I don’t have access to my account where my wages get paid to and my bills get paid. You have had all my ID. I can’t access anything. I have called numerous times. Avoid Santander people. Customer service skills are awful at best.

  • Clippz
    Clippz (@Clippz) reported

    @santanderuk Why doesn't your chat feature work on your website. It has been broken for ages!

  • FifaThing
    Sorare Rhino (@FifaThing) reported

    @santanderuk This bot reply to save face doesn't help anyone

  • cassyx2184
    cassy x (@cassyx2184) reported

    Absolutely woeful customer service on the app. No response, no help. Nothing @santanderuk

  • MyBallsWazHot
    Daryl M (@MyBallsWazHot) reported

    @santanderuk any chance of someone from customer services picking the phone up??? Taking ages

  • MattsterT3
    Mattster (@MattsterT3) reported

    @santanderuk your phone queuing system is customer-hostile. Telling a caller that the queue is “More than 5 mins” when in fact it’s >45mins isn’t very helpful. Making customers wait 45mins and then simply dropping their call? Hostile. * repeatably - yes I checked!

  • GaryMcEwan72
    Gary McEwan (@GaryMcEwan72) reported

    @mturner1961 @santanderuk My 94 year old grandmother got the exact same thing. She no longer had a driving licence or passport so ultimately had to switch because Santander had restricted access. And she had the account for years and never had she been asked for this.

  • intelcymru
    ∆ (@intelcymru) reported

    Sick Sikh seek help @santanderuk