Santander status: access issues and outage reports

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Royal Tunbridge Wells, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

• 
  Steve E (@steveinmarden) reported 40 minutes ago from Marden, England

  we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Guilty of Being Right (@gb_right9) reported 3 minutes ago

  @santanderuk @santanderukhelp Your service is atrocious and this is almost a daily occurrence. Your banking app constantly comes up with errors its literally a lottery as to whether ill be able to log in or not, and your website isn't working at all.

• 
  🚄 Latimer: Doggo Express! (@SeeItSayItDoggo) reported 7 minutes ago

  @manzanotti @santanderuk @TfL There is a technical reason why it's physical cards only from when it used to be "£2 for 24 hours of unlimited 30 min rides" - in the same way you have to tap in and out with the same device on the tube, it would charge you £2 again. It's less of a problem now it's pay per ride.

• 
  Sarah David (@SarahDa81344185) reported 8 minutes ago

  @aldiwhereisit @santanderuk It was unbearable and It’s really sad how this things do happen after numerous appeals to the support team and nothing was done until I came across @astra_trix support team and it was fixed completely the ré are best you will ever have

• 
  Call Me Ham 👳🏾‍♀️ (@thehalalham) reported 9 minutes ago

  @StuartJones7 @santanderuk Don’t get HSBC their customer service is awful

• 
  Ange Ball (@Franco__b) reported 10 minutes ago

  Omg just spent 1 hour of my life trying to speak with @santanderuk absolutely terrible service. Firstly was on a phone call for 16.50 minutes on hold mostly to be cut off. Then tried to app chat only to be disconneted. Tried calling again to not even be put through and .

• 
  Alison Smith (@a405smith) reported 10 minutes ago

  @santanderuk thank you to the lady in customer services who resolved my issue from her branch in Stranraer. Great service

• 
  🚄 Latimer: Doggo Express! (@SeeItSayItDoggo) reported 11 minutes ago

  @manzanotti @santanderuk @TfL Yeah the app experience is awful. So is the membership key system if you're new to it - even if you set up the CPA and request a key online, you still have to call them and tell them to post it??? The whole system is a bit of a mess

• 
  chris cresswell (@chriscresswell) reported 12 minutes ago

  @santanderuk congratulations for shutting at 2.59pm thus preventing me paying in , what other bank shuts at 3pm? Hello @firstdirect I'm giving you my money, adios #Santanderuk and your #sadandreadful customer service

• 
  Col (@FootballThot) reported 13 minutes ago

  @StuartJones7 @santanderuk Bare in mind I'm not shifting large quantities of money in and out. So you could of course face problems I don't

• 
  straighttothegulag (@LulliSlap) reported 17 minutes ago

  So I made a atm dispute with @santanderuk and I was told I will get my money within two days it’s been two days now absolute waste of time service