Santander

Is Santander down in Royal Tunbridge Wells, Kent, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Royal Tunbridge Wells, Kent, England 11/29/2025 22:20

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • KateHollis14 Kate Hollis (@KateHollis14) reported

    @santanderuk I am very upset with the service I have received from you this evening. Charging me inappropriately, calling me by the wrong name, unable to help and passing me on to call up when the line is shut. #CustomerService

  • Tashmagicdragon Natasha Shirazi Raffle (@Tashmagicdragon) reported

    @santanderuk is your app down? I can see other people are having trouble with it too. I can't get onto it :/

  • v8ftw Kieran 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@v8ftw) reported

    @santanderuk is your UK android app broken? Won't even get to login section, just getting an error message saying "retry"

  • Chaeth Jon Howes ʕ•ᴥ•ʔ ⓥ 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇫🇷 🏳️‍🌈 🏴 (@Chaeth) reported

    @santanderuk no-one is answering your phones and your on-line chat isn't working. I have been on hold for 38 minutes trying to talk to you after going in to one of your branches and being told to call you. What the hell is going on?

  • PeteBoswell Pete Boswell (@PeteBoswell) reported

    @santanderuk Over 2 hours on hold, disconnected during conversations with 2 operators, only to be disconnected again when I called back. What a shambles and quite possibly the worst customer support I have encountered…ever!

  • irelandcj Chris Ireland (@irelandcj) reported

    When I get a cold call from an unknown number I never answer. I look online to see what it says and block if it looks suspicious. So, @santanderuk @santanderukhelp could you please tell your SECURITY TEAM in Milton Keynes I've now unblocked the number they tried calling me on.

  • TeamGill Ricky Martin (@TeamGill) reported

    @santanderuk can you please tell me why my esaver account is still 0.75 and not the 1.50% advertised on your website

  • Jamie199222 Jamie brewer (@Jamie199222) reported

    @santanderuk is online banking not working??

  • Chaeth Jon Howes ʕ•ᴥ•ʔ ⓥ 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇫🇷 🏳️‍🌈 🏴 (@Chaeth) reported

    @santanderuk I have now been on hold to you for and hour and a quarter. This is after i took the time out to go into town to resolve this issue at the branch but they could not do it and advised me to call. Do you consider this to be an adequate level of support?

  • itsmezeexx Zee (@itsmezeexx) reported

    @santanderuk is your app down? Every time I try to open it - it says oops sorry try again later