Is Santander down in Royal Tunbridge Wells, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
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Steve E
(@steveinmarden) reported
from
Marden, England
we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Fairworld
(@jaipeva3) reported
@santanderuk i had to leave the call after 37 minutes on a telephone queue. Santander saving money on staff, that IS CRAP service. Yes a crap service where in the queue they dont even tell you how long is left or your position in the queue.
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susan
(@acemsdavis1) reported
@santanderuk #Santander - half hour on hold to talk to a person and now another 40mins on hold transferred to queue for security to unlock online banking. Think I'll be looking for a new bank with better customer services!
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Emma George
(@Emmaemma_louise) reported
@santanderuk the most abysmal customer service i have ever experienced..!! I have been lied to for 2 weeks about my morgage application, which is now resulting in a family of 7 potentially been left homeless as we have acted on your lies and charges of £300 extra to solicitors
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Rhydian Morris
(@bigdaddyrhyd) reported
You go through the stress of someone stealing from your account and this is how @santanderukhelp @santanderuk handle it. They have no care about you as a customer. I have never been treated so badly. Totally shaken by the fraud and now I am being treated so badly @BBCNews
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Told You So
(@steviepattisond) reported
@santanderuk @santanderukhelp for over 14 months i have been telling you that your customer moved out of my address in 2020. Emailed you. Called you. Returned the mail. And yet today I get more mail addressed to them. What can i do to get you to stop sending their mail to me?
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Rhydian Morris
(@bigdaddyrhyd) reported
@santanderuk @santanderukhelp Get this for customer service. Range 1pm re Fraud Case on hold for 1 hour. Range different number then whilst query some details the agent hung up (on a Fraud case!). Then got through to someone helpful but had to pass me to another department. ...1
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Karyn Reidy
(@KarynReidy) reported
Anyone working in the security team at @Santanderuk? You’ve blocked my account and asked me to call. I’ve been on hold for over 2 hours. After the 1st 70 mins an auto line picked up and hung up on me and I had to call back.
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Emma
(@rufussmith101) reported
@santanderuk I’ve now been on hold for 58minutes to get through to someone about unauthorised transactions- this is totally unacceptable service
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Sonia Thompson
(@SoniaTho2017) reported
@santanderuk do not put ur savings in santander when you go to withdraw they will block your account and call the police on you.
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Shan
(@SEgerton92) reported
Anyone else have issues with @santanderuk refusing card payments tonight online? Have a car seat to buy and card being refused. (again) No issue with funds. Nothing but issues with them, worst thing I ever did switching.