Santander

Is Santander down in Royal Tunbridge Wells, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Royal Tunbridge Wells, Kent, England 03/02/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • leecronin Prof. Lee Cronin (@leecronin) reported

    @santanderuk your business mykyc & customer service is an utter joke. We are moving bank ASAP.

  • Misty01275 JustMe (@Misty01275) reported

    @santanderuk urgent help needed and your helpline isn't answering. 93 year old has handed over bank details to 'police' and we need someone to pick up. Please help

  • KMTurnip KarenT (@KMTurnip) reported

    @santanderuk I'm trying to open a current account but I work in the third sector - your drop-down on the form only offers public sector, private sector and armed forces. What do I do?

  • cjr1968 Catherine Rowlands (@cjr1968) reported

    @santanderuk Over 20 minutes now. This is really dreadful service.

  • DieselbaxiWight Joanna wight (@DieselbaxiWight) reported

    @santanderuk can’t access online pls

  • rachel14003 rachel14003 (@rachel14003) reported

    Hi @santanderukhelp @santanderuk The secure message option seems to have disappeared and on this screen the Chat and Close account links are unresponsive. How can I get help please? Your customer service used to be easier than this!

  • riamorgannn ria morgan ✨ (@riamorgannn) reported

    @santanderuk I have been on hold nearly 2 hours, wtf is going on

  • spursmad5 spursmad (@spursmad5) reported

    @santanderuk pathetic company… its plastered all over your website that I don’t need to notify you if I go to Europe, and then you decline my hotel bill in Italy… what’s the point of having your card? I have issues every time with you

  • NickWoods01 Nick Woods (@NickWoods01) reported

    On hold with @santanderuk. Again. Just the worst. Too many problems, too few staff… can’t leave soon enough, absolutely ***************.

  • kelp888 Krissy P (@kelp888) reported

    disappointing result trying to continue mortgage @santanderuk #nhsworker working two jobs within the #nhs wouldn’t accept second income as not having a payslip every week even tho good income every month. needing to move and leave mortgage early.#thanksfornothing @antanddec