Santander

Is Santander down in Royal Tunbridge Wells, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Royal Tunbridge Wells, Kent, England 12/31/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LordProtector11 Lord Protector (@LordProtector11) reported

    @santanderuk I’ve had issues with contactless payments all day card just not working Chip and pin only

  • HannahPeake2 Hannah Peake (@HannahPeake2) reported

    @santanderuk Still awaiting on a payment that was sent to me yesterday is the problem still ongoing

  • craignity John Stewart (@craignity) reported

    Absolutely appalled and frustrated by the awful #badcustomerservice from @UKMercer pension admin team when trying sort out my late mother's @santanderuk pension. Made an error, no apology, and complaints department ignoring me.

  • danieltschultz Daniel schultz (@danieltschultz) reported

    @santanderuk @santanderukhelp @bancosantander needing urgent help and phone has been ringing for 30 minutes now. #customercare #help

  • ZammutoSantino Santino Zammuto (@ZammutoSantino) reported

    @santanderuk I have received my Santander One card last week and have received a text about activating it but I still haven’t received my letter on how to activate as I’m not an exciting online banking customer? Can you please dm me to assist?

  • MNotts19 mkNotts19 (@MNotts19) reported

    @santanderuk seems to have applied such drastic staffing cuts that they longer have anybody to issue or update online Credit Card statements ? @santanderukhelp

  • martin_farley Martin Farley🔰💚 (@martin_farley) reported

    @soaraway99 @santanderuk I’ll have to change accounts. They’ve had it partly restricted for 2 months due to a security failure on their part, and it’s now causing major problems And they’ve simply stopped picking up their phone But they’re only making €8bn profit per year, so how can I expect better?

  • jonathantullett Jonathan K. Tullett (@jonathantullett) reported

    10 minutes on hold to @santanderuk who have decided to block online access to my account for 'security reasons' after I paid an invoice.

  • Joshsammys Josh Samuels (@Joshsammys) reported

    @santanderuk spent 45mins on hold yesterday to tell you my card wasn’t working on holiday. You lot fixed it for a day now it’s not working again. World bank my arse

  • SusanlLawson Lady Lawson of Galloway 💙 #GTTO #FBPE (@SusanlLawson) reported

    Is your on line Banking off line today? @santanderuk we can't open your log in page?