Santander

Is Santander down in Royal Tunbridge Wells, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Royal Tunbridge Wells, Kent, England 11/26/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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Santander Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • richardvadon Richard Vadon (@richardvadon) reported

    I set up an account from my son when he was born with Alliance and Leicester (Now part of @santanderuk) He starts at University this weekend but @Santander say they have no record of the account despite us having the paperwork. Hmm I can’t help feel I’ve been cheated.

  • microxRFANET OTuohy (@microxRFANET) reported

    @martin01743005 @santanderuk It really feels bad how your account has been locked I had same issue not until I was recommended to @mvzlay and he got it fixed today hit him up and be happy agai

  • jamesatkins sǝɯɐɾ (@jamesatkins) reported

    @santanderuk need to be spending less on Ant and bloody Dec and sorting out their completely useless customer service and fraud team Just wasted 2.5 hours of my life trying to get through to them. Easier to bin my card off by letter to the CEO than to get my card unblocked. #done

  • ghemos Gemma Davies (@ghemos) reported

    @santanderuk When will the online credit card payment service work again? Tried 3 ways to pay this months balance and it won’t work - online, transfer to Santander account and online payment from different account. Running out of time.

  • microxRFANET OTuohy (@microxRFANET) reported

    @martin01743005 @santanderuk It really feels bad how your account has been locked I had same issue not until I was recommended to @mvzlay and he got it fixed today hit him up and be happy again

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • binsie sarah liddell (@binsie) reported

    @santanderuk does the current app have a mobile check deposit facility? Your website says yes, but the instructions don’t correspond with the app UI

  • 120wombat ****, hook & look. UK is no place for Islam (@120wombat) reported

    @santanderuk Your website says OTPs are required only in exceptional circumstances, for certain specific reasons. My transactions with Royal Mail over several months suddenly all require OTPs, Likewise, the National Lottery, over several years?

  • Mr13alls Julian (@Mr13alls) reported

    @santanderuk I am not a customer but I went into a Santander branch and asked the cashier if they could give me two fifty pence pieces for a pound coin, I appreciate that there is no profit in this transaction, needless to say I was told no. Now you want me to switch my current account.

  • amwhybee Yu Yau (@amwhybee) reported

    @jennzahling @santanderuk I was recommended to @AntiTrafico_DF they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅