Santander down? Current status and problems in Royal Tunbridge Wells, Kent, England

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Royal Tunbridge Wells, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

• 
  Steve E (@steveinmarden) reported 50 minutes ago from Marden, England

  we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  thanie wilson (@Thanie91) reported 4 minutes ago

  @santanderuk been on hold twice for over an hour each time and have been disconnected! Over 24 hours with no access to my money!!!!!

• 
  Nigel Willson (@willsines) reported 9 minutes ago

  @cymboi @santanderuk Spoke to them yesterday about this, asked why no warning, they said everyone got a text/ email,. Really! Virtually impossible to do online banking on a 4” phone Santander. I’ll await my new phone.

• 
  Helen Barbour 💙💛 (@HelenTheWriter) reported 14 minutes ago

  @santanderuk I have found a Santander debit card in my local park and would like advice about what to do with this. I've tried your customer services' telephone number, but that is inaccessible to anybody who isn't actually a customer! Thanks.

• 
  Alan Dobson 💙 (@amadobson) reported 18 minutes ago

  @abbdesmond @santanderuk Try a broker. We go no where going direct to Santander but a broker had it all sorted ASAP. No joke. Banks are awful at a customer service

• 
  Katy B (@katybrinners) reported 18 minutes ago

  @santanderuk how do I get hold of someone urgently? I don’t have any of my online banking details with me as I’m currently away. Please help!

• 
  KJ Villa (@KJVilla88) reported 18 minutes ago

  @santanderuk You seem to have some of the worst customer service out there. Impossible to get through on the phone - I’ve had several 30+ min waits and still not been able to speak to someone. And the chat bot is terrible with no real advisers. Just awful.

• 
  Tara Osher (@TaraOsher) reported 21 minutes ago

  @santanderuk hi my mum has been SCAMMED . She’s been holding on phone for nearly 2 hours to report to you. This is UNACCEPTABLE. Shes 83 years old! Terrible service

• 
  thanie wilson (@Thanie91) reported 22 minutes ago

  @santanderuk fuming! Tried to book flights and my card has been blocked and all access online banking blocked . Call centres closed . Now flights have doubled in price . Raging!

• 
  Beverly Ardabili (@Bev1975) reported 23 minutes ago

  Well thanks @santanderukhelp @santanderuk another 40 minutes holding. When I got to number one in the queue no answer for 15 minutes. No other way to contact you. Very frustrated and upset as need help immediately. In USA so can’t get to a branch 😡

• 
  Rob (@heel_vernon) reported 27 minutes ago

  @santanderuk we have spent weeks trying to get my sons money back after a scam. But we are getting messed around by various departments. The funny thing is the scam money was blocked and didn’t go through the scammers, but it’s not been returned to his account. Can you help pls?