Is Santander down in Royal Tunbridge Wells, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (29%)
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Transactions (28%)
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Login (17%)
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Website (14%)
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Transfer (11%)
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Withdrawals (1%)
Community Discussion
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Santander Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
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Steve E (@steveinmarden) reported from Marden, England
we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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David Gordon 💙 (@gordod) reported
@santanderuk I keep getting emails about a current account application that I haven’t initiated. I replied to them email to let you know but apparently you don’t monitor replies. I tried chat but it’s a robot that has no clue what I’m talking about. Help.
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Dr Zahra (Hamrang)Rattray 💙👩🏻🔬🤱🦄 💉🇪🇺💊🐈 (@z_rattray) reported
@santanderuk your customer service is shambolic. I have a new debit card I cannot use and cannot get through to anyone. I literally cannot buy anything as your banks are also shut.
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Stuart palmer (@smpcomms) reported
@santanderuk @santanderukhelp How long does it usually take for a new account application online?? Been over a month since my daughter applied but haven’t heard anything back! Sandi is no help! 😡
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𝒥ℴ𝒽𝓃 𝒮𝓌𝒶𝓁𝓁ℴ𝓌 (@imjohnswallow85) reported
@HalifaxBank if it’s not sorted out asap I will switch to @santanderuk instead. Especially when this is not the first time that your system crashes and I’m not able to get access to my account or money
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Marta Santos (@Martabds1990) reported
@santanderuk They ask for ID, I sent. Ask for proof of address, I sent. Now they want visa?? Why not ask for everything at once?? 3 letters I have sent and is not enough?? For a current client?? And on the branches they give no help?? Is @santanderuk deliberately trying to make things hard??
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Sam Chappatte (@SamChappatte) reported
@santanderuk is a terrible customer experience! No wonder they are being disrupted by the likes of @monzo
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James head (@lignajoinery) reported
@santanderuk Absolute joke got payments need to do tonight and cant do a simple task online like change a OTP number, keep shutting branches down were can speak to a human putting it all in to customers hands to do online advertise it EASY to do 24 / 7 yet none of it is easy
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Pepe Connoisseur (@39hunnaXBT) reported
@Lee_Suffolk @santanderuk Yep, they also withdrew an additional payment (even after they told me this wouldn't happen) and haven't returned it. It's been over 2 weeks. Apparently their "back office" is working on it.
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Arty Mikey Illustration (@Arty_Mikey) reported
@santanderuk Why doesn't the chat feature on your website work?I click the link and nothing happens
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Ascent of the Amazon (@AmazonAscent) reported
Hey @santanderuk , I have banked with you for over 25 years. If I remember right I have never defaulted on any loans mortgage or DDs …..Ever! In 2022 you you blocked access twice for absolutely no reason at all causing me issues.1/2….