Santander

Is Santander down in Royal Tunbridge Wells, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Royal Tunbridge Wells, Kent, England 12/01/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mrwilkinson1839 mw (@mrwilkinson1839) reported

    @santanderuk appalling customer service from santander consumer finance, on hold for 1 hour trying to talk to someone and gave up.

  • FishfingerMe Fishfinger Creative Agency (@FishfingerMe) reported

    @HenryPryor @sharivahl So the PIN data was not compromised in any way. This sort of crime can be stopped by having a SIM pin, which blocks the criminals from obtaining any OTP. The problem is that @santanderuk have an appalling threshold for security.

  • TinaPeople Tina People (@TinaPeople) reported

    Can anyone help? Mother whom I am carer for has just been scammed. No help from @santanderuk as no response on 24/7 helpline

  • naydottboggno n (@naydottboggno) reported

    @santanderuk are there problems with setting up standing orders today?

  • BernieSutton7 Bernie Sutton (@BernieSutton7) reported

    @santanderuk Still waiting for you to answer the phone!@ Is anyone working today? #santanderarenotatwork

  • Bunnyaimee Aimee T 🐇👸🏼👩🏼‍🦽 (@Bunnyaimee) reported

    @santanderuk where on the app or online can i find my sort code & account number for a savings account? I want to transfer money from a different bank account to this one but the details i have been given a long time ago from the bank (written down) seem to have not worked?

  • FishfingerMe Fishfinger Creative Agency (@FishfingerMe) reported

    @HenryPryor @sharivahl So the PIN data was not compromised in any way. This sort of crime can be stopped by having a SIM pin, which blocks the criminals from obtaining any OTP. The problem is that @santanderuk have an appalling threshold for security.

  • SabrinaMadlyn Sabrina🇵🇸 (@SabrinaMadlyn) reported

    @santanderuk why is it so difficult to get connected to an actual person and not a robot? I'm outside the UK and I need help with my bank account!

  • Emma509 Emma Birrell (@Emma509) reported

    @santanderukhelp @santanderuk - my son is penalised as an existing customer and unable to switch this online to a student account. As a non-customer he could apply on line. No in-branch appointments for 3 weeks - after his loan payment is due. Poor service.

  • ostarmer Starmer (@ostarmer) reported

    @MorganBroadcast Well done on keeping at this and not letting Santander fob you off, but it sucks that you had to go through all of that stress and worry. As a @santanderuk /Abbey customer for almost all my life, I've decided to remove my savings and switch current account. I hope many do