Santander

Is Santander down in Royal Tunbridge Wells, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Royal Tunbridge Wells, Kent, England 11/19/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

Community Discussion

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Santander Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MMA_Stig Brian Discombe 🥋 (@MMA_Stig) reported

    @santanderuk shocking service, just spent almost an hour on hold waiting to speak to fraud dept only for them to answer then hang up immediately.

  • JackParkerNo1 Jack Parker (@JackParkerNo1) reported

    @santanderuk You need to fix problems in relation to your CALL WAIT TIMES first

  • HannahPeake2 Hannah Peake (@HannahPeake2) reported

    @santanderuk Still awaiting on a payment that was sent to me yesterday is the problem still ongoing

  • Talia_inReality Talia Hussain (@Talia_inReality) reported

    @martin_farley @santanderuk My partner is with Triodos and is impressed with the customer service

  • ZammutoSantino Santino Zammuto (@ZammutoSantino) reported

    @santanderuk I have received my Santander One card last week and have received a text about activating it but I still haven’t received my letter on how to activate as I’m not an exciting online banking customer? Can you please dm me to assist?

  • Mrmilka92 Mr.milka (@Mrmilka92) reported

    @santanderuk I have still not received a payment I was waiting for and with it being bank holiday tomorrow time is running out for me to actually get this issue sorted before it ruins my bank holiday plans

  • davymartin346 Paddymartin346 (@davymartin346) reported

    @santanderuk I moved banks yesterday after a month waiting to get through to their fraud line. Try a First direct transfer and get £150. Also they’ve a 90% customer happiness vs Santendar 30%’s. Not hard to see why.

  • PAMELAG43470438 pamelagibson (@PAMELAG43470438) reported

    @santanderuk waiting for a wages payment to my account that should have been in last Wednesday. Employer says its an issue with that date .When will they be received

  • Rosie_WattTW3 Rosie Watt (@Rosie_WattTW3) reported

    @santanderuk been on hold for 60 minutes now and not spoke to anyone about my issue. My local bank can’t help me. I know everywhere is short staffed but this is ridiculous.

  • martin_farley Martin Farley🔰💚 (@martin_farley) reported

    @soaraway99 @santanderuk I’ll have to change accounts. They’ve had it partly restricted for 2 months due to a security failure on their part, and it’s now causing major problems And they’ve simply stopped picking up their phone But they’re only making €8bn profit per year, so how can I expect better?