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Santander status: access issues and outage reports

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Royal Tunbridge Wells, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 39% Mobile App (39%)
  • 26% Website (26%)
  • 17% Transactions (17%)
  • 11% Login (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

  • steveinmarden
    Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • barry58272236
    barry (@barry58272236) reported

    @santanderuk @santanderukhelp ive been trying to pay a bill all morning if its not paid by today i will get a late payment charge are you going to pay this for me since you changed me from visa to mastercard problem after problem

  • ames_games83
    Ames Games (@ames_games83) reported

    @santanderuk This issue has let payments go out of my account that shouldn't have too would like this resolved once everything is up and running cos now.

  • courtdd96
    court (@courtdd96) reported

    @santanderukhelp @santanderuk WHY are my CARDS and online banking not working? Thanks for embarrassing me in @DunelmUK 😡😭

  • AnnaLily99
    Anna BvD (@AnnaLily99) reported

    @santanderuk Been embarrassingly stood at card machine stranded for over 30 mins and can’t access my money 😭😭

  • annemarie_xo
    Anne-Marie Connelly (@annemarie_xo) reported

    @santanderuk i need to access my money??????????

  • kathrynxsymonds
    kat 🍄🇪🇺 (@kathrynxsymonds) reported

    have absolutely no access to my money thanks to @santanderuk breaking down, sort your **** out please. can not wait to change banks!

  • DMSV
    Des Vertannes (@DMSV) reported

    @santanderuk Absolutely ludicrous that ‘planned maintenance’ can cause this much disruption. No access to App, website or telephone banking. Atrocious customer service when you can’t even get through to a Helpdesk. Customer can’t even use debit cards to pay for goods. Appalling.

  • greyheron72
    Allison D (@greyheron72) reported

    @santanderuk Hi there will you be letting us customers know whether this major issue is in fact a security breach #santander #appnotworking #securitybreach

  • frodo10121984
    Robert Cann (@frodo10121984) reported

    @santanderuk This is unacceptable the fact that online, mobile and telephone services are all down is a joke. How are customers supposed to be able to do anything when you are not there to support?

  • Pinkie277
    Claire (@Pinkie277) reported

    @KuyaMaxy @santanderuk Yep. Can't do anything money wise. I get that these things happen, but its been hours now. With very few updates on a fix.