Santander

Is Santander down in Royal Tunbridge Wells, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Royal Tunbridge Wells, Kent, England 11/11/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (37%)

    Website (37%)

  2. Mobile App (37%)

    Mobile App (37%)

  3. Login (21%)

    Login (21%)

  4. Transfer (5%)

    Transfer (5%)

Community Discussion

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Santander Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • bobster1980 Rob campbell (@bobster1980) reported

    @santanderuk #FCA disgusting service from your Mortgage department, followed up on complaints, but still no help from you. If you apply for something honour it. Wouldn't recommend you to anyone, customer lost for life. Poor service, complaints couldn't wait to get off phone

  • BennyBongoP3fan Benny Bongo (@BennyBongoP3fan) reported

    @TakeFive @santanderuk Tell that to Santander, they lock pensioners bank accounts and stop them getting access to their pensions.

  • DonSmeelo Q (@DonSmeelo) reported

    @santanderuk does the mobile app support scanning cheques?

  • Ouicemoi1 Ouicemoi (@Ouicemoi1) reported

    @santanderuk what has happened? No online or banking and no Help

  • RyanMcVeigh96 Ryan 'Ry' McVeigh (@RyanMcVeigh96) reported

    @santanderuk Help please!

  • kidcronx lauren furey (@kidcronx) reported

    @santanderukhelp Problem not resolved. Was told a goodwill gesture of £50 would be paid into my account last week, it hasn't been. Can't use card. Can't make transfers. @LloydsBank please take me back! After 17yrs with you I moved to @santanderuk and it's been terrible since day one!!

  • PaulFbraai PaulF (@PaulFbraai) reported

    @santanderuk trying to make a loan application online and your site keeps crashing and so tried calling and that doesn’t work either. The tried using chat function and response was no one is available. How do you actually get hold of anyone????

  • Ouicemoi1 Ouicemoi (@Ouicemoi1) reported

    @santanderuk RangHelp Held on for 90 minutes. No reply. Given up.Poor service.

  • AlfonsoHdeM Alfonso HdeM 🇪🇸🇸🇪🔽 (@AlfonsoHdeM) reported

    @santanderukhelp Hi SantanderUk, I need help with my company account. I use Xero as accounting system and need to refresh the statement feed. It’s requesting me to have a “Security device” but I have the Connect App. Unable to contact by phone since I’m in Spain and 0800 numbers don’t work abroad

  • emkav Emily Kavanagh (@emkav) reported

    @santanderuk hi please can you help me with an account I have that I know nothing about? I have no correspondence for this account but it’s there on my credit score as a current account. I’d appreciate any advice given