Santander down? Current status and problems in Royal Tunbridge Wells, Kent, England

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Royal Tunbridge Wells, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

• 
  Steve E (@steveinmarden) reported 48 minutes ago from Marden, England

  we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sheenie (@sheenieshaikh) reported 6 minutes ago

  I’m planning to switch banks because of the appalling service from @santanderuk - taking up to A WEEK to investigate £1500 stolen from my account. Please share your recommendations for a bank that takes fraud seriously and acts fast.

• 
  Fairworld (@jaipeva3) reported 8 minutes ago

  @santanderuk i had to leave the call after 37 minutes on a telephone queue. Santander saving money on staff, that IS CRAP service. Yes a crap service where in the queue they dont even tell you how long is left or your position in the queue.

• 
  John Mowbray (@jdmow) reported 10 minutes ago

  @santanderukhelp After 3.5 hours waiting I got to speak to someone. I gave my details and he cut me off. He could ring back but he hasn’t. What a disgraceful service you have. Rarely come across anything as bad as this @santanderuk

• 
  Timm Wellens 🇺🇸🇬🇧🇪🇺 (@Timmwellens) reported 10 minutes ago

  @santanderuk your chaps dept takes customer service to a new low. Vindictively deciding not to transfer customers money, not good. Missed completion date on house purchase. Shocking.

• 
  Scouse Number 1 (@ScouseNumberOne) reported 11 minutes ago

  @santanderuk That’s it, I am now removing all my accounts from @santanderuk the level of service is non existent, just being left on hold to speak to incompetent unhelpful muppets…!🤬

• 
  RtwRich (@RTWRich) reported 14 minutes ago

  When 'chat' functions are so bad, it's quicker to go into branch to get an answer from @HSBC_UK @santanderuk @santanderukhelp Broken experience design, never-answered messages. Replacing old message systems that at least worked. All about mighty profit & extreme rewards for some?

• 
  Sonia Thompson (@SoniaTho2017) reported 15 minutes ago

  @santanderuk do not put ur savings in santander when you go to withdraw they will block your account and call the police on you.

• 
  ₲Ʉ₦₦₳Ɽ (@gerful_G) reported 17 minutes ago

  @santanderuk disgraceful service is an understatement

• 
  Emma George (@Emmaemma_louise) reported 17 minutes ago

  @santanderuk the most abysmal customer service i have ever experienced..!! I have been lied to for 2 weeks about my morgage application, which is now resulting in a family of 7 potentially been left homeless as we have acted on your lies and charges of £300 extra to solicitors

• 
  Anthony Green (@AntRGreen) reported 17 minutes ago

  @santanderuk are you aware that it is impossible to get a digital statement for your savings accounts?! If you want one, you have to have it posted to you. That is unbelievably crass and a complete waste of the planet!! Why the hell is that the case?!