Santander

Is Santander down in Royal Tunbridge Wells, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Royal Tunbridge Wells, Kent, England 12/09/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LizKershawDJ Liz Kershaw (@LizKershawDJ) reported

    Just drove a 20 mile round trip with a cheque sent to me to the only remaining branch of my bank near me since 3 have closed down. It was shut. Thanks @santanderuk

  • RobertF53442725 Robert FLOYD (@RobertF53442725) reported

    @santanderuk What a useless organisation. Trying to open an esaver online, constant error message. Ring for a branch appointment, cant do that I need to go to branch to get a profile, whatever that is and then go back for the appointment. Rubbish customer service

  • assortedwaves Emotion’s an ocean in which to hide (@assortedwaves) reported

    @WoyenB @santanderuk I’ve tried that too, putting the pin in which works but still no contactless. I can’t use contactless on the bus and no option to put a pin in. Their customer service said “oh it should just work, have you tried doing it correctly”

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯

  • LizKershawDJ Liz Kershaw (@LizKershawDJ) reported

    @Wilfy1874 @santanderuk Not yet you can't with @santanderuk They are "working on it"

  • ClareWiener Clare Wiener (@ClareWiener) reported

    @santanderuk having been on hold for over 10 mins, Nabeeb in Sheffield answered. I told her what my issue was. At that moment someone came to do the door. I asked her to hold on a sec but she just kept asking for my mobile no. I asked to wait a mo as I was calling from contd

  • kevharrison_ Kev & Daniel’s #autism journey (& Bruce 😉) (@kevharrison_) reported

    @santanderuk - I have accidentally paid money to a wrong account. Urgent. Am in America on vacation and help desk were not helpful at all and hung up phone. I cite ‘misdirected payments code’

  • ValerieVharry22 Chakra27 (@ValerieVharry22) reported

    @santanderuk My husband,who doesn't use the Internet has been over an hour trying to report to Santander , because he's lost his wallet with all his bank cards! It's bad that he's having this much trouble trying to block cards!

  • MissEllsBelles Teresas wedding hair (@MissEllsBelles) reported

    Are your cash machines down? @santanderuk tried to withdraw in a branch but machine said "this is an invalid request" I know I have funds &it's my current card last used to withdraw on Tues I just didn't have time to queue for help #santanderuk

  • StoneIslandJim Flint Stone (@StoneIslandJim) reported

    @jim07165581 @34rth4ng3lDee @santanderuk Terrible choice. Premium bonds average 2.2%, banks are paying more.