Santander

Is Santander down in Royal Tunbridge Wells, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Royal Tunbridge Wells, Kent, England 02/10/2026 06:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • laniehay Lanie (@laniehay) reported

    @santanderuk I’m trying to fill in the form for a direct debit and it’s asking for a branch address. My branch in Runcorn closed down so do I put the Warrington address?

  • dereklam_ Derek Lam (@dereklam_) reported

    @santanderukhelp @santanderukhelp @santanderuk you’ve given on me as a customer ? At least give back the money you owe me and let me close my account!

  • steebee35 Steebee (@steebee35) reported

    @santanderuk update: 45 mins of ringing, still no answer or information, terrible service on a lost or stolen line

  • LucyB95CB LucyB (@LucyB95CB) reported

    Hi @santanderuk I went to branch in December before Xmas to change my address and have since had letters to my new address. Today I’ve had a letter (redirected by Royal Mail) that was sent to my old address, it’s dated 10th Jan. Can you help please?

  • TaylorGrimesDog Taylor Grimes (@TaylorGrimesDog) reported

    @santanderuk Didn't get so much as a letter or email to tell me my local branch had closed forced to go to NatWest to deposit a cheque. Customer service should of informed customers 🙄

  • evrow8 emma rowson (@evrow8) reported

    @santanderuk Hi is your corporate banking site down? Cannot access log in page?thanks

  • mattdoveywriter Matt Dovey 🌻 (@mattdoveywriter) reported

    @santanderuk This does not encourage me to think you take online security seriously. If you're failing at something as simple as customer passwords then God alone knows what else you're falling short on.

  • TinySima littlelegs - Сйма (@TinySima) reported

    @Medburn_Mike @StarlingBank @santanderuk Wtf seriously?

  • bigdaddyrhyd Rhydian Morris (@bigdaddyrhyd) reported

    You go through the stress of someone stealing from your account and this is how @santanderukhelp @santanderuk handle it. They have no care about you as a customer. I have never been treated so badly. Totally shaken by the fraud and now I am being treated so badly @BBCNews

  • AlanGardiner19 Alan (@AlanGardiner19) reported

    @SEgerton92 @santanderuk Left Santander 2 years ago absolutely awful customer service, now with Lloyds bank brilliant..