Santander

Is Santander down in Royal Tunbridge Wells, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Royal Tunbridge Wells, Kent, England 11/17/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (19%)

    Login (19%)

  4. Transfer (6%)

    Transfer (6%)

Community Discussion

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Santander Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • GrecianGirly Angela O'Brien (@GrecianGirly) reported

    @ashtonkeevil @LloydsBank My problem is with @santanderuk . I have never experienced anything like it. 😕

  • emmaabb emma abbondante (@emmaabb) reported

    @santanderuk been on hold to customer service for over half hour now, anyone working?

  • dan371971 Danny Hutchings (@dan371971) reported

    @santanderuk 2 cash ISA, 2 savings accounts all at 0.10% interest. No increase for a long time. Interest rate is now 1.75%. When can us savers expect a decent interest rate increase in savings? We’re living in hard times and it’s about time banks did their bit to help.

  • spursmad5 spursmad (@spursmad5) reported

    @santanderuk pathetic company… its plastered all over your website that I don’t need to notify you if I go to Europe, and then you decline my hotel bill in Italy… what’s the point of having your card? I have issues every time with you

  • rachel14003 rachel14003 (@rachel14003) reported

    Hi @santanderukhelp @santanderuk The secure message option seems to have disappeared and on this screen the Chat and Close account links are unresponsive. How can I get help please? Your customer service used to be easier than this!

  • ShawCoard Shaw Coard (@ShawCoard) reported

    @santanderuk anyone answering your phones?? Ive been told someone has tried to access my accounts re fraud but nobody answering your phones to discuss??

  • danopic12 Middle ground (@danopic12) reported

    @LozzaFox @santanderuk @Blklivesmatter **** bank anyway, let them crack on.

  • DaveyAutos Davey🇬🇧🇺🇦 (@DaveyAutos) reported

    @santanderuk I had a customer drop his Santander debit card at my work today. I don’t have an address for him, I rang Santander but as it’s automated there wasn’t the option for the system to understand why I was ringing. What do I do now?

  • awawithefayries Bev Doherty💙 (@awawithefayries) reported

    @santanderuk despite living in France for 3 years and regularly transfering money from her UK a/c where her pension is paid to her French a/c you have AGAIN blocked my Mum from her online a/c! You do this every few months. She is at her wits end with frustration! Please help

  • julesquinn24 Julie Quinn (@julesquinn24) reported

    @santanderuk Was advised letter was sent did not receive one. Was asked for I’D and did not have this and unable to get home and back due to your short opening hours- no customer service