Is Santander down in Rochester, Medway, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Rochester, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (41%)
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Login (27%)
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Transactions (14%)
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Website (14%)
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Withdrawals (5%)
Live Outage Map Near Rochester, Medway, England
The most recent Santander outage reports came from the following cities: Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
Mobile App | |
| Southend-on-Sea |
Transfer | |
| Gillingham |
Transfer | |
| Upminster |
Mobile App | |
| Grays |
Mobile App | |
| Gravesend |
Website |
Community Discussion
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Santander Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Mark Cundy
(@CundyMark) reported
from
Southend-on-Sea, England
@santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Andy B
(@andyburton50) reported
@santanderuk Why do you keep people holding on the phone, with the explanation “ due to the current climate” you should not be short staffed having continually closed branches , why are you not recruiting in your call centres ? Your customer service is a total disgrace
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Anant
(@ARPatel1974) reported
Appalling customer service from @santanderuk! In the US on business and my card gets blocked. Make me wait for 30 minutes on hold then cut me off! I’ll be moving all my business away from you
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Donna Barnham
(@DonnaBarnham1) reported
@santanderuk your staff in the Sutton branch really need training when dealing with a bereavement! We have had an awful experience when trying to close my nieces account this morning! She was 22 and the service was appalling!
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Samantha Guy
(@slowlygettingby) reported
@santanderuk 55 minutes on hold currently and counting. My card is blocked and I’m unable to get through, every time I try to call I’m kept on hold for 30+ mins! Online no help and branch directs me to phone. How am I supposed to solve this?!
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Robbiemitch123
(@Bobby1261299593) reported
I really don't understand how the @santanderuk customer service line has been open since 8am..so 12 minutes...yet here I am sitting on a 9 minute hold..
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Richa Saxena
(@SaxenaRichaa) reported
@santanderuk I really need help as I have forgotten my details. I am currently abroad. How can you support me?
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David
(@DavidGB3000) reported
@santanderuk When are you going to become a customer friendly bank. You refuse to help online, your website will only offer help if we register for online banking. You close branches.....you forcing people to leave? You discriminate against customers.
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Clare Wiener
(@ClareWiener) reported
@santanderukhelp Well it's now over 2 weeks since my card was blocked causing inconvenience and embarrassment & still no contact from @santanderuk nor no paperwork to sign (new card received). Appalling service. Please escalate, again.
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David
(@DavidGB3000) reported
I feel sorry for customers of @santanderuk @santanderukhelp when they refuse to help if you refuse to register for online banking. @financialombuds
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cristina landim
(@cdlandim) reported
@santanderuk @santanderuk Solve the issue rather than run away from the user problem!