Santander

Is Santander down in Rochester, Medway, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rochester, Medway, England 11/19/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

Community Discussion

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Santander Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Becky19952644 ~Becky~ (@Becky19952644) reported

    @santanderuk Nearly 2 hours trying to get through to fraud department, each time cut off after 1/2 hour giving another number. Disgraceful service!! You asked me to call you!

  • MaidstoneEditor Liz White (@MaidstoneEditor) reported

    @santanderuk I’ve bern on hold waiting to speak to someone on your customer service phone number for 1h 30mins. Extremely poor service and very frustrating. Is there anybody there???

  • KarlWomack3 Karl Womack(Blaze Burnstar) (@KarlWomack3) reported

    @santanderukhelp It is not customer behaviour it is down to @santanderuk and customer relations in the branches.

  • Fran115MW MatrixAnalysis (@Fran115MW) reported

    @santanderuk so the useless and inept Santander accepted their rubbish service and paid a paltry £50 compensation in to my account which I refused and which they have yet to remove, as requested several times by me. So they dealt with the complaint, but not to my

  • iqraanisaali Iqraa Ali (@iqraanisaali) reported

    @santanderuk some people take years building their credit files. Your one MISTAKE has bought my credit down to 30!!! I was on 500! It’s important to me, that you remove it. As I pay, so DONT SAY I DONT. Take my money & LIE. #Cancel

  • LittleKim_32 Rose Annie (@LittleKim_32) reported

    @hilarymcerl @santanderuk Having issues with your account Hacked account Suspended account Disable account Band account Contact @Hack_lord277 on Instagram his the best when it comes to recovery of account

  • abbatheresa2 Theresa Abba (@abbatheresa2) reported

    @BernGRT @santanderuk Inbox bazecyberspy on instagram immediately for help, that dude is good on stuff like this ✅✅✅

  • GerogeSmith30 Saab (@GerogeSmith30) reported

    @santanderuk @bancosantander I went and visit your branch to open a mini account they said their diaries are not open and have to call back every time I try and call your branch directly costing me money they don’t have they’re diaries open. Not happy with service.

  • Greatdanishes Roz Potenza (@Greatdanishes) reported

    @nicperrins @santanderuk It’s terrible. Trying to get a live human on the phone is near impossible. How crazy is that??

  • iamdavidbudd IAMDAVIDBUDD (@iamdavidbudd) reported

    @nicperrins @BexBookaholic @santanderuk Santander have announced they're going back to Covid Lockdown hours permanently in branches as combined with Mask mafia it was such a success in driving their customers away soon they will have no staff but millions of customers working for them