Is Santander down in Rochester, Medway, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Rochester, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Website (13%)
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Transactions (11%)
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Login (11%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Leigh Bristow (+_+)
(@LeighBristow) reported
from
Gravesend, England
@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
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Mark Cundy
(@CundyMark) reported
from
Southend-on-Sea, England
@santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Dan B
(@djbeach73) reported
@jameseonline @santanderuk @santanderukhelp wudnt b so bad if cud just leave old one as is & open new issue a/c but they won’t allow U to (unless cud open new issue in partner/joint names?) bye bye #Santander savings leavin U now
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Sion Williams
(@SionWilliams) reported
@theginreaper @GoogleUK In the end I managed to order one, but my credit card company (@santanderuk ) blocked the payment and Google cancelled the order! Needless to say, I'm gutted as I still don't have one on order!! All Google help could suggest was order the white one 🤢
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MrT
(@MrT_1965) reported
@santanderukhelp @santanderukhelp @santanderuk Another hour on the telephone waiting. Still no answer. 6 hours over 7 days waiting for someone to pick up the telephone. How can you possibly defend this customer service?
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Jonathan Abrahams
(@jca8155) reported
@santanderuk absolute nightmare dealing with your security team. Over 2 hours of my life wasted with 5 phone calls. Appalling service!
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Janet Metcalf
(@metcalfjan) reported
@santanderuk I have spent 30 minutes this morning and 55 minutes this afternoon on hold re a blocked account! Both times cut off!! How do I get help??
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Mrs KLea D 🖤❤️
(@KellyLD11) reported
@santanderuk I can't get on my banking app. I've asked for new login details via post over 6 weeks ago and still haven't recieved; I cannot use my card online at all now... Please can someone help?
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George Pechlivanidis
(@pexlis_) reported
@santanderuk @santanderukhelp you’ve sent me a letter to activate an online account I never applied for. It’s impossible for non-customers to speak to anyone at the bank as I need to complete the ID&V process but not a customer.
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Jacqui SmethurstTodd
(@1977pandora) reported
@santanderuk 2/2 it is discriminating against the deaf and hard of hearing. Really Santander your service is awful!
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hoodedpigwoman
(@hoodedpigwoman) reported
Absolute shambles at @santanderuk @santanderukhelp Twice overpaid the mortgage and they've put it against the wrong part of the loan, despite our clear instruction. Made a formal complaint which wasn't acknowledged. Impossible to get through on phone.
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Wintersprinter
(@wintersprinter) reported
Waiting for an @HSBC_UK agent on telephone for half an hour now - and I’m inside a branch where nobody seems able to help. Thank God my main account is with @santanderuk