Santander

Is Santander down in Rochester, Medway, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rochester, Medway, England 01/31/2026 03:15

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Rochester, Medway, England

The most recent Santander outage reports came from the following cities: Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Mobile App
United KingdomGravesend Mobile App
United KingdomSouthend-on-Sea Transfer
United KingdomGillingham Transfer
United KingdomUpminster Mobile App
United KingdomGrays Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Colesy1977 Colin (@Colesy1977) reported

    @santanderuk Hi I was a former customer and keep getting emails about coming into branch to reset log on details I haven’t done this can you assist?

  • AWJN AWJN (@AWJN) reported

    @MorganBroadcast @santanderuk I don't know about the Santander app, but I believe some banking apps let you rest your PIN, and if they got through the facial recognition on your iPhone some banking apps will allow facial recognition for access to the app.

  • Bridgeanne Anne Booth 💙 (@Bridgeanne) reported

    @MorganBroadcast That is absolutely terrible. I was actually thinking of transferring to @santanderuk & I definitely won't rush to do that now. I can't believe what a terrible experience you have had - & the fact that they also took from your savings is appalling. I hope it all gets sorted asap.

  • musicforreal Tony Poole (@musicforreal) reported

    @MorganBroadcast This is horrendous the stress caused you through no fault of your own @VirginActiveUK for their poor security and yes you are responsible and I must say @santanderuk awful Natwest/Lloyds/Barclays would have suspended the account very quickly due to irregularities on your account

  • LancsK8 🦖🟩Non-compliant⬜gender skeptic🟪🦕 (@LancsK8) reported

    @PeterDbrash @MorganBroadcast @santanderuk Seriously?! That's awful tbh

  • Mandymillyprice Charlie Farley. Rolo Polo. Milly Mandy (@Mandymillyprice) reported

    @MorganBroadcast I really hope Santander do the correct thing & reimburse you. Please keep posting updates. Santander you should be ashamed at your shocking lack of support @santanderuk #Santander

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    @ProducerScott @santanderuk @VirginActiveUK Thanks, Scott. I should have changed banks years ago. I thought my loyalty and clean record would help me if anything like this were to happen, but clearly not.

  • Plus_haut Carl J (@Plus_haut) reported

    @fascinatorfun @santanderuk I'm amazed, because I find Santander's security quite intrusive. They block so many of my purchases, for much smaller amounts than in Charlotte's thread. You'd think all these purchases and transfers would trigger an alarm.

  • CiswiththeT_ Chris (@CiswiththeT_) reported

    @MorganBroadcast @HKesvani Wow. How distressing. If this reaches any @santanderuk customers, they should leave and cite this abysmal customer care as their reasoning. Not half as traumatising an event but last week I had someone go on a spree on my lost Monzo card and Monzo’s fraud team sorted in 24h.

  • lnhys Leon Hayes (@lnhys) reported

    @MorganBroadcast @santanderuk This and tweet after are infuriating. Hope all gets resolved soon and to your satisfaction. As a @santanderuk Select customer of 15+ yrs I’m keen to see the outcome. If they don’t fix things, I’m changing banks to one that supports rather than blames innocent victims of crime.