Santander down? Current status and problems in Rochester, Medway, England

Problems in the last 24 hours in Rochester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

• 
  Michael Jones (@mikej2504) reported 45 minutes ago from Walderslade, England

  @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

• 
  Mark Cundy (@CundyMark) reported 57 minutes ago from Southend-on-Sea, England

  @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Stubberfield (@TomStubberfield) reported 3 minutes ago

  @TCroydon @santanderuk @TfL I had the same problem yesterday too Tim. Gave up in the end and hired a Lime Bike. Would recommend.

• 
  ExplainingMoney.co.uk (@ExplainingMoney) reported 3 minutes ago

  2. @Santanderuk Have been knocked down a place this week, they’re still offering £160 to switch for new customers who move to their 1|2|3 or fee free current account. New customers only, switch to include 2 direct debits, pay in £1,000 and log into online banking.

• 
  HBARbarmyarmy (@dave123william1) reported 5 minutes ago

  @santanderuk @santander your customer service is a disgrace, 40 minutes on hold on Monday, 28 minutes yesterday 18 minutes so far today and not got through yet, what an absolute joke of a service

• 
  CazMc (@cazmcnamara) reported 8 minutes ago

  @santanderuk is there a problem with your online banking? I can’t see my current, ISA or E-Savings accounts…

• 
  colin hay (@ColdoHay) reported 9 minutes ago

  @santanderuk any chance someone from customer service could pick up the phone, been on hold for nearly 2 hours now

• 
  Tim Croydon (@TCroydon) reported 9 minutes ago

  Planned to get a @santanderuk hire bike to help get around @TfL rail strikes but the 1.3 star rated Android app wouldn't let me register any card - the 'submit card details' button was just greyed out. Took extra 45 mins and a lot of faffing with buses to get home. Thanks... 🙄

• 
  simon greenhalgh (@simongreenhalg1) reported 10 minutes ago

  @santanderuk please can you explain why my on line account is still blocked!!! I came into a branch and made 2 calls to your supposed help desk and it’s still blocked. Shocking service and will be closing all my accounts when you finally have the decency to unlock it.

• 
  Justin Lockwood (@Lockers75) reported 10 minutes ago

  I’m writing this in the hope that @HalifaxBank take a look at how they deal with the affairs of deceased customers. A few weeks ago I lost my Dad, quite suddenly. A bloomin amazing man who we all adored. He was a customer of @santanderuk and Halifax.

• 
  Crypto Nerd (@AdamazeemCrypto) reported 11 minutes ago

  @santanderuk my online banking isn’t working could you please help need your make a transfer

• 
  Vuestro Lenny (@vuestro_lenny) reported 12 minutes ago

  @santanderuk blocked the access to my account for no apparent reason and I've been waiting for more than 40 min on the phone with no response. This is so frustrating and I need to make an urgent transaction. Very disappointed with the quality of support.