Is Santander down in Rochester, Medway, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Rochester, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (40%)
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Website (26%)
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Transactions (16%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
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Mark Cundy
(@CundyMark) reported
from
Southend-on-Sea, England
@santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Otto Osirian
(@OttoOsirian) reported
@santanderukhelp @santanderuk Nope there is absolutely nothing you can do to help me other than to make sure my switch goes through OK when I switch away from you.
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Gilly B
(@GillyB9) reported
@santanderuk Sent money to my daughter on 26/12/21 We are both existing customers. I used her maiden name in error. She has recently been married. The money left my account but she has not received it. How do we rectify this ?
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✿.*☆.Ｍａｘｉｅｊａｎｅ.☆*.✿
(@maxiejane) reported
4 hours on the line yesterday. 2 hours and counting today. Is this what they call customer service @santanderuk #customerservice #worstcustomerserviceever
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Andy Day
(@AndyDay1982) reported
Can’t get through to Santander. Waiting over 40 mins some days before I’m forced to hang up & head back to work. Online chat can’t help. How am I supposed to pay for anything with a suspended card? Unsuspend my card @santanderuk #PoorService #santander
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caroline steward
(@carolineeduth47) reported
@santanderuk - is it really acceptable to you keep customers waiting for you to answer the phone - currently 1hr 14min and rising - to report a security issue?
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anni garrod-bell
(@anniwarner) reported
@santanderuk Do you realise how ill you are making me? Another 2 hours on the phone was told I could close my account and now another block put on it! How on earth do you keep going absolutely disgusting treatment
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Carlos.
(@TheChiefuk) reported
@santanderuk A question if I may? Why would a new bank who are trying to boost their social media presence choose to block a potential customer if they've had zero dialogue with their Twitter account? Thanks in advance.
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Jo Franco-Wheeler
(@JoFrancoWheeler) reported
@santanderuk your service is SHOCKING. I have been trying to speak to you since Friday and cannot get through. I have now been on hold for 40 minutes for the third time this week. Hire more staff!
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Elle Turpitt
(@elleturpitt) reported
Nothing confirms switching bank from @santanderuk was a good idea like trying to query why I have been charged for overdraft multiple times, getting disconnected while on the phone, chat message not loading because of a request to rate the help I received, finally getting...