Is Santander down in Rochester, Medway, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near Rochester, Medway, England
The most recent Santander outage reports came from the following cities: Southend-on-Sea and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Mobile App | ||
| Transfer | ||
| Transfer | ||
| Mobile App | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
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Mark Cundy
(@CundyMark) reported
from
Southend-on-Sea, England
@santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Max Burgess
(@mx_burg) reported
@santanderuk Once again. Please tell me the point of the physical branch if you can’t access the same services as telephone banking? Close them down and invest the money in enough phone staff to answer sooner than 45mins!!! #endoftraditionalbanking
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Julian
(@Mr13alls) reported
@santanderuk I am not a customer but I went into a Santander branch and asked the cashier if they could give me two fifty pence pieces for a pound coin, I appreciate that there is no profit in this transaction, needless to say I was told no. Now you want me to switch my current account.
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Karen Preston MCIM
(@Karens_tweeting) reported
@santanderuk Neither the website nor my app will allow me to pay my credit card bill. Website sends to app then app sends back to website. I've been holding to speak to somebody for 27 minutes so far. Not good enough @santanderuk
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ap
(@anjix21) reported
do @santanderuk even pick up the phone? been on hold for about an hour over the course of 2 days🥱awful customer service.
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OTuohy
(@microxRFANET) reported
@martin01743005 @santanderuk It really feels bad how your account has been locked I had same issue not until I was recommended to @mvzlay and he got it fixed today hit him up and be happy again
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****, hook & look. UK is no place for Islam
(@120wombat) reported
@santanderuk Your website says OTPs are required only in exceptional circumstances, for certain specific reasons. My transactions with Royal Mail over several months suddenly all require OTPs, Likewise, the National Lottery, over several years?
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Jairo Rojas
(@jairorojas) reported
Santander customer service is 💩. Today @santanderuk calls me with recording of urgent need to contact, press any key. Calls from 0808 280 0767. Makes you hold for 28 minutes and than say sorry. No one available to answer. Calls is repeated after an hour. 4Xtoday 120minutes lost
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tammy mayes
(@tammymayes1) reported
@santanderuk what is going on ? i can not ring u it tells me to do it online yet u blocked my online account last night to protect my account n ur chat bot don't understand that i need to talk to someone. n can not help me on line so what am i suppose to do ? i need to get on.
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OTuohy
(@microxRFANET) reported
@martin01743005 @santanderuk It really feels bad how your account has been locked I had same issue not until I was recommended to @mvzlay and he got it fixed today hit him up and be happy agai