Santander

Is Santander down in Rochester, Medway, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rochester, Medway, England 11/21/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

Community Discussion

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Santander Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • J57104065 J (@J57104065) reported

    @santanderuk Tried twice today 30 mins no answer from the fraud line! Can’t sort this on line, tried the bot no good and an on line agent both no help !!

  • marktague 🇺🇦mark tague (@marktague) reported

    @LizKershawDJ @santanderuk It won’t help you on a Saturday afternoon or Sunday but you should be able to pay it into a Post Office with your debit card, it takes a few days to clear but it’s easier then schlepping to a far away branch.

  • steveabrooks11 steveabrooks1 (@steveabrooks11) reported

    @JonBatchelor8 @LizKershawDJ @santanderuk Also most banks allow you to pay a cheque in via the ATM/cash point machine or at home via the app. There is no issue here apart from making a mountain out of a mole hill.

  • lifewassoeasy Woody Cook (@lifewassoeasy) reported

    @LizKershawDJ @santanderuk Thats the problem with wages cheques for more than £500.000.

  • PatriciaRudkins Patricia Rudkins 💙 (@PatriciaRudkins) reported

    @LizKershawDJ @santanderuk Post Office can usually help with cheques….

  • sadams_s Steve Adams 🇺🇦 😷 💉 💙 🇪🇺 (@sadams_s) reported

    @JonBatchelor8 @LizKershawDJ @santanderuk I remember cheques. We used to have to use them last century all the time. It was awful.

  • markaphill MarkAPhillips (@markaphill) reported

    @LizKershawDJ @santanderuk 1- try checking opening hours first, you can do that on your phone 2- most banking apps let you scan the cheque with your phone to deposit it 3- get a post office account if you want a physical service Closing banks is inconvenient for many, but your tweet is just dumb.

  • johnedwards0955 John Edwards Reform UK Southampton Test (@johnedwards0955) reported

    @Daren0109 @LizKershawDJ @santanderuk Yet people are withdrawing record amounts of cash to help manage thier spending.

  • cleo_crick CleoCrick 💙 (@cleo_crick) reported

    @LizKershawDJ @santanderuk Not everybody wants to/is able to bank online nor have access to IT. I have switched my custom to the bank which has retained an open branch in my area.

  • mikecosgrove7 mike cosgrove (@mikecosgrove7) reported

    @LizKershawDJ @santanderuk No point in driving to Faversham; Barclays, Nat West and Lloyds have all closed. It's for customer care!