Santander

Is Santander down in Rochester, Medway, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rochester, Medway, England 03/28/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mollymini Judith Crossley (@mollymini) reported

    @santanderuk I cannot pay for my online Tesco shopping it rejected my card. Is this part of the problems you are having?

  • agadoo85 Christopher Addoo 💙 (@agadoo85) reported

    @santanderuk Thank you so much for the embarrassment yesterday, the card not working pretty much caused my elderly grandmother to have a medical event. The stress and anxiety caused by this issue has resulted in her now leaving this bank and going elsewhere. Thank you for the anxiety

  • Ted2001yt Clikits Guy (@Ted2001yt) reported

    @santanderuk I'm aware you've been having some recent problems. A problem I have is my most recent transactions aren't showing on my online banking. There not even pending. I've done both physical shopping and online shopping but received no transaction. Should I be worried?

  • graeds79 Graeme Edwards (@graeds79) reported

    @santanderuk had another card payment decline due to the ongoing issues… but the payment is showing as pending on my account. Any ideas?

  • jp_cronje JP Cronje (@jp_cronje) reported

    @jamesr_pcw @santanderuk Frustrating! “Service is king”.

  • Kempola Kempola (@Kempola) reported

    @MDCP1983 I think out of principal @HSBC_UK has just lost my business account. Maybe @santanderuk will be more inclined to help me out?!?

  • Ken_E_Winnit Ken Collins #PATH (@Ken_E_Winnit) reported

    @KeithHuewen @santanderuk I found them to be the worst banking group I’ve ever used. Absolutely awful!

  • Cro_Baller Alex Crosier (@Cro_Baller) reported

    @KeithHuewen @santanderuk Worst bank in the world, more interested in money than service, they all are I know but Santander are just awful.

  • AnnGlaister Ann Gläister (@AnnGlaister) reported

    @santanderuk Still NOT working ……..is there anything You can do? I am trying to be patient but ….. Along with millions of other customers, we can’t buy the Essentials or pay bills it’s extremely embarrassing and frustrating having your card declined in a busy supermarket!

  • mbamber96 Matthew Bamber (@mbamber96) reported

    @santanderuk whats the wait times on you phone lines please - my card payment has been declined and my card subsequently blocked. Need help ASAP getting this resolved