Santander

Is Santander down in Rochester, Medway, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rochester, Medway, England 03/04/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (13%)

    Website (13%)

  3. Transactions (11%)

    Transactions (11%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MurrayEwan2023 Ewan Murray (@MurrayEwan2023) reported

    @santanderuk I am about to become an employee of your company as of May 2nd 2023 and part of the process is to make sure I have an open Santander bank account ready for that time. I had an account before but I can’t remember any of the log in details. It may even be closed by…

  • SaladinRospigl1 Saladin Rospigliosi (@SaladinRospigl1) reported

    @VeniVidiLaughed @CooperativeBank @santanderuk Rather than posting letters to head offices, I hand delivered them today to branches, so I know exactly when the subject access request clock started to click….

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported

    @bookingcom Once AGAIN I have replied to this - neither I or @santanderuk can provide you with ANY more information. You MJST have a record of this using the details you have been provided with MULTIPLE times - especially since you admitted the error 2 weeks ago and promised a refund!!!

  • KLakhankar Lakhankar_Kanti (@KLakhankar) reported

    @santanderukhelp Santander has my business bank account for 12 years. I called Santander four times today to request "Bank Guarantee" service. . Benedict, a helpful Santander agent, confirmed that Santander does not offer "Bank Guarantee". Help me, Santander. @santanderuk @santanderukhelp.

  • ianeditz Vote Ian in BX (@ianeditz) reported

    Trying to pay my @BcardPayments via BACS but @santanderuk wont verify the account. Sort code 40-04-15 Account 38290008 But there is no guidance as to the name Barclaycard? Barclays? HELP!

  • ro5hi Roshan Patel (@ro5hi) reported

    @santanderukhelp how long is a reasonable amount of time for you to block access to my own accounts with no contact from you to unblock these accounts? I am now into day 6! Is this supposed to be normal?! @santanderuk

  • ClareFitz66 Clare Fitzgerald 💙 (@ClareFitz66) reported

    @santanderuk @santanderukhelp can you clarify how you identify unusual activity on customer’s accounts please? My elderly mum was scammed, we alerted you immediately, it was a Sunday. You failed to stop the transaction, refuse to refund in full & reply with standard letters. Why?

  • cactus_woman MrsAngryOfWokeshire #ToriesOut #FBPE 🇪🇺🌹⤵️ (@cactus_woman) reported

    @Metrognome391 @santanderuk @santanderukhelp Thanks, Cilla. I actually feel broken.

  • Fiona_Hill Fiona Hill (@Fiona_Hill) reported

    Unbelievable customer service from @santanderuk looks like you are keen to lose a customer for over 15 years.

  • ro5hi Roshan Patel (@ro5hi) reported

    @santanderuk blocked for sending money to…myself… when will you give me back access to my own accounts?!…been 2 days waiting already!