Santander

Is Santander down in Rochester, Medway, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rochester, Medway, England 02/16/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Rochester, Medway, England

The most recent Santander outage reports came from the following cities: Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Mobile App
United KingdomGravesend Mobile App
United KingdomSouthend-on-Sea Transfer
United KingdomGillingham Transfer
United KingdomUpminster Mobile App
United KingdomGrays Mobile App

Community Discussion

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Santander Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • FromAiden Aiden (@FromAiden) reported

    @bethanyrutter @santanderuk You have to log in. The crims could very easily have transferred her entire account balance into bitcoin, surprised they didn't, as no merchant can claw that back if fraudulent. Very odd that they went for physical goods leaving a trail.

  • JessFla_ECHO Jess Flaherty (@JessFla_ECHO) reported

    @MorganBroadcast So sorry this happened to you, that’s bloody awful. Really hope @santanderuk do the decent thing - this was clearly fraud! Maybe @MartinSLewis could help you?

  • RobynsBookshelf Robyn Daniels (@RobynsBookshelf) reported

    @santanderuk We don't want you, you treat your coustomers like ****.

  • penalisedsaver penalisedsaver (@penalisedsaver) reported

    @MorganBroadcast It shouldn’t take @santanderuk until this morning to notice the outrage. They appear still not to have commented yet? @santanderuk please tweet instructions of how customers can disable the ridiculous App feature allowing access to PIN info.

  • ElleMaisie_x elle (@ElleMaisie_x) reported from Leeds, England

    @MorganBroadcast @santanderuk @VirginActiveUK And I hope the police can help you and that Santander and Virgin get their acts together & are held accountable. Also, ask for all of the recordings of your phone calls to be passed to the police, then you can prove that they acted negligently with regards to the old number etc

  • Melaniekinsell4 Melaniekinsell1 (@Melaniekinsell4) reported

    @MorganBroadcast Oh no how awful for you. @santanderuk should be ashamed of their response !! As for the ignorant kid talking to you he needs reporting for lack of care and customer services communication. I hope you get answers very soon and reimbursed.

  • DrwSargent Dave Sargent 💛 (@DrwSargent) reported

    @Niki44 @VirginActiveUK @santanderuk Makes you realise phone banking should be avoided, better to just login to your account via the browser

  • mairE_keyL oeuf 👋🏻O (@mairE_keyL) reported

    @MorganBroadcast @santanderuk I wonder if he's part of the problem He's in a position to know/fix a lot & know your balance was worth going after A friend in El Salvador found the bank teller where her elderly mom banked Worked with 2 people Kidnapped the mom, took her to THAT teller to withdraw everything

  • RachelBeacham Rachel Beacham (@RachelBeacham) reported

    @MorganBroadcast @santanderuk @VirginActiveUK I’m sorry it’s terrible. But on the bright side it might show up cracks in the system so we can help others. The banks certainly should be more accountable. My dad was just defrauded and the banks authorized a lot of money with zero checks. keep fighting!

  • LadyValetta Samantha #wearadamnmask Ritchie #NHSLove🇬🇧🇺🇦 (@LadyValetta) reported

    @MorganBroadcast This is awful! I know that @santanderuk have a dreadful reputation with regard to customer service. I sincerely hope they can be held to account. As for @VirginActiveUK -my son's working for them at the mo. Shall alert him!