Santander

Is Santander down in Rochester, Medway, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rochester, Medway, England 01/23/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Rochester, Medway, England

The most recent Santander outage reports came from the following cities: Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Mobile App
United KingdomGravesend Mobile App
United KingdomSouthend-on-Sea Transfer
United KingdomGillingham Transfer
United KingdomUpminster Mobile App
United KingdomGrays Mobile App

Community Discussion

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Santander Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • redwharf peter davidson (@redwharf) reported

    @santanderuk worst banking experience of my life. Online chat is pathetic. Customer support terrible. Unbelievably for a bank you cannot pay your credit card online by debit card! It's been down for over a week now but they don't tell you. ****** bank!****** service!

  • Andy40928831 Andy (@Andy40928831) reported

    @Barclays Not only have you changed techpack provider to a useless company you have increased access charges around %50 how us that right @NatWestGroup @santanderuk

  • HinckleyGaz Gary Winter (@HinckleyGaz) reported

    @santanderuk Didn’t believe all the hype around the lack of customer service from Santander. However based on recent events I can only assume I was wrong and everyone else was right. The credit card recent acquired will be settled ASAP and cancelled. Awful service.. #neveragain

  • azadass nic (@azadass) reported

    @santanderuk received a text asking me to call about on issue on my account. On hold for 20 mins then line goes dead

  • lowdyffrynclwyd Lowri Ann (@lowdyffrynclwyd) reported

    @TheFCA are banks such as @santanderuk allowed to not publish contact numbers rendering them almost impossible to contact??

  • msemps semps (@msemps) reported

    @santanderuk we are due to move house on Tuesday. You promised our solicitor yesterday, that they would receive a fax today confirming funds to be released on Monday. No fax. She called and was told, "there's nothing I can do"... Removals booked everyone ready to go, please help!

  • TimothyAlcock TimothyAlcock (@TimothyAlcock) reported

    Banks are always shut when your not at work, no wonder they are closing branches down. They are even shut on bank holidays... takes the mick. @NatWestGroup @santanderuk

  • nfptalk Sensible Debate (@nfptalk) reported

    @santanderukhelp @santanderuk Did you manage to get anywhere with this issue?

  • DavidLe37137721 Torralion (@DavidLe37137721) reported

    @santanderuk guys, COVID is no longer and excuse for poor processes and customer service. I’m literally having to move my house into a storage unit because you guys can’t hit a print button (as emailing isn’t for you yet). Hugely disappointed.

  • SnapMediaCo Snap!Media (@SnapMediaCo) reported

    Memo to @santanderuk - instead of paying millions to Ant and Dec to appear in your TV ads, why not invest in some more customer service staff and keep your current customers happy?