Is Santander down in Rochester, Medway, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Rochester, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (40%)
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Website (26%)
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Transactions (16%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Mark Cundy
(@CundyMark) reported
from
Southend-on-Sea, England
@santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
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Leigh Bristow (+_+)
(@LeighBristow) reported
from
Gravesend, England
@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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DBM Motion Graphics
(@madebydbm) reported
@santanderukhelp No, that's not true. That's a page about standing orders. My issue is on app/web, when you pay someone it asks if you want to pay now or later. When you set up pay later there's no way to view, amend or delete that payment unless you phone/chat. That's so stupid. @santanderuk
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Helen Gallagher
(@Gally839) reported
What a joke @santanderuk Call for a settlement figure, informed I cannot get an amount including a payment made today so rather than diarise for tomorrow are then told I have to call back and wait another 50 minutes tomorrow. Also cannot email! Joke! Good customer service, NOT!
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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pontyboy 🏴⚽️🍻🏉#MIOTA #ADA
(@Pontyboy11) reported
@BettyJa08291909 Not @santanderuk shocking telephone customer service. Constantly on hold.
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Darren Harris
(@killerwebs_info) reported
@santanderuk customer service hangup on you when you ask to speak to a supervisor ?!?! Wtf so now I will hold another 30 minutes to get through !!! Poor poor service!!!
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Mandy Rowlatt
(@Mandy1701) reported
@santanderuk I wouldn't give you a penny your customer service is appalling #answerthephone
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Nicci -Disability Pride Month! Where are the flags
(@Nicci_Nixx) reported
@santanderuk It is July, July is Disability Pride Month. You don’t appear to have changed your branding to reflect this. Please raise awareness of those with disabilities and show the same amount of support to them as you do the LGB & TQ (not the I) A+ community.
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Nuclear Summer
(@lizardUnicorn) reported
Loving it when you have to spend 30min on hold just to find out nobody is qualified to help you. @santanderuk are having some nerve.
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Mel
(@Me19361905) reported
Just when I was preparing to switch everything over to @chase_uk as my main bank there seem to be constant issues. I now may not be able to pay my rent due tomorrow as no outgoing payments possible. Luckily I still have my @santanderuk account to fall back on. Sort it out Chase!
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Jan Bell 🇺🇦
(@JaniceFionaBell) reported
@santanderuk are you having issues today..I have asked to enter an OTP no to process an online shop payment and none of them work?