Santander

Is Santander down in Rochester, Medway, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rochester, Medway, England 12/28/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Rochester, Medway, England

The most recent Santander outage reports came from the following cities: Southend-on-Sea and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Mobile App
United KingdomGravesend Mobile App
United KingdomSouthend-on-Sea Transfer
United KingdomGillingham Transfer
United KingdomUpminster Mobile App
United KingdomGrays Mobile App

Community Discussion

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Santander Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • leecronin Prof. Lee Cronin (@leecronin) reported

    @santanderuk your business mykyc & customer service is an utter joke. We are moving bank ASAP.

  • cjr1968 Catherine Rowlands (@cjr1968) reported

    @santanderuk Over 20 minutes now. This is really dreadful service.

  • michaelfromuk Mike Flint from the UK (@michaelfromuk) reported

    @santanderuk Is there a problem with authorisation text messages? Trying to checkout a food order, and the OTP code isn't coming to my phone.

  • Daveandferdy Dan (@Daveandferdy) reported

    Does anybody actually ever answer phones anymore? Put an auto chatbot in place that never answers the issue and the. Expect you to sit on hold for hours. Many culprits. Today was @santanderuk and @lpoolcouncil

  • channahf Chelsea Ferguson (@channahf) reported

    @santanderuk over 20 min on hold to your finance company this afternoon and 30 min tonight to be hung up on cause ur offices shut at 5 some customer service there

  • Bones2029 Bones (@Bones2029) reported

    @santanderuk How about you conentrate on providing a good banking service!

  • BrigitteSchwei5 Brigitte Schweinzer (@BrigitteSchwei5) reported

    WHY are Bankomaten Not Human Employeers are or ??? By @RBI_Presse Banks Austria also WHY Consumers Service are from #Niederösterreich #Steiermark Centrales Not Hostings by Night hours in the Steiermark #Fialiales is this also so by @BankofScotland or @santanderuk

  • terryjbennett Terry Bennett (@terryjbennett) reported

    Congratulation @Santanderuk, I've now been holding on, waiting for you to answer the phone, for OVER ONE HOUR. You have to train staff to provide such an awful service :(

  • AlexBaxterScot1 Alex Baxter Scott #blacklivesmatter🌈 (@AlexBaxterScot1) reported

    God the amount of condescending talking down to we got at Santander bank Scarborough is bloody unacceptable, especially from someone who wasn't solving our issue. I expect more professional attitudes @santanderuk , this is not good enough.

  • nickipegg4 Nicki Pegg 💙🇺🇦 (@nickipegg4) reported

    @santanderuk would you like to explain why it's so difficult to register my mum's death with you? I'm being sent from pillar to post for an account which has very little in it. In contrast @CoventryBS and @Nationwide were extremely welcoming and bent over backwards to help