Santander

Is Santander down in Rochester, Medway, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rochester, Medway, England 01/28/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Rochester, Medway, England

The most recent Santander outage reports came from the following cities: Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Mobile App
United KingdomGravesend Mobile App
United KingdomSouthend-on-Sea Transfer
United KingdomGillingham Transfer
United KingdomUpminster Mobile App
United KingdomGrays Mobile App

Community Discussion

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Santander Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • G13Julie Julie Shackman (@G13Julie) reported

    @pacarnahan Oh @santanderuk have been a complete nightmare - have not been able to do on-line banking for two weeks! I have had enough! Terrible customer service!

  • dave28263 Dave (@dave28263) reported

    Wow don’t think I will ever ask @santanderukhelp @santanderuk for any help or call them ever again what a waste of my morning #santander #service #badcustomerservice

  • garbs75 Adam (@garbs75) reported

    @santanderuk (Pt 4) why is it that as I’m clearly the victim of a fraud myself now I’m being treated as a suspect? I’m a normal working bloke with no weird or suspicious activity on my account since day 1. I’ve been told this could take 10 working days to resolve!!

  • jimgerakaris Dimitris Gerakaris (@jimgerakaris) reported

    @santanderuk @santanderukhelp Santander your service is a joke. U blocked my transaction and now I am in the phone for more than an hour and counting... U will put me through to someone as soon as you can. Probably next century...

  • bionicwookie Bored_of_the_things (@bionicwookie) reported

    @santanderuk please stop sending me letters about my overdraft being removed... its not but you keep making me **** myself.

  • ClaudiaPeace2 Claudia Peace (@ClaudiaPeace2) reported

    @santanderuk shocking customer service -1hr to get through, 10 days to replace a stolen bank card..(which was sent 2nd class mail!) and unhelpful server attitude. This will be one customer less.

  • badlxnd Ritchie (@badlxnd) reported

    @santanderuk your live chat bot is absolutely terrible

  • alaaps Huda Syed (@alaaps) reported

    Never use @santanderuk @santanderukhelp!! I'm trying to make a simple balance transfer. Which has been rejected by fraud department 3 times, then cleared by fraud department 3 times and the transfer attempted 4 times!! No on in the bank can help me or propose a solution.

  • KeysieNFT Rochelle K (@KeysieNFT) reported

    @santanderuk Can you at least call before you block someone’s card, you’ve left me stranded up London, now going to be charged full travel as I couldn’t tap out and now I can’t even get myself dinner as you close at 8PM CHEERS!!

  • Nik_Sutton TinBum (@Nik_Sutton) reported

    @bruciebreferee @santanderuk SNAP, the term 'Chocolate kettle' springs to mind, I've been a customer for less than 3 weeks! I'm on my 4th call and am still on hold over 45 mins