Santander

Is Santander down in Rochester, Medway, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rochester, Medway, England 01/19/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Rochester, Medway, England

The most recent Santander outage reports came from the following cities: Southend-on-Sea and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Mobile App
United KingdomGravesend Mobile App
United KingdomSouthend-on-Sea Transfer
United KingdomGillingham Transfer
United KingdomUpminster Mobile App
United KingdomGrays Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Zoe_Skivington Zoe Skivington (@Zoe_Skivington) reported

    @santanderuk I think you seriously need to look at your accessibility in relation to your support services. Your chat bot is horrendous. Where’s the email option for support like any other company! 😡

  • lori_smallwood lori smallwood (@lori_smallwood) reported

    @santanderuk hi. Is there a problem with phone line quality today?

  • wil53907337 Jane Wilson (@wil53907337) reported

    @santanderuk Don’t you mean be destitute we keep your money share your data with criminals excluding customers from accounts & money close and block accounts as conspiracy well done enjoy carry on supplies on data to criminals

  • mas90 Malcolm (@mas90) reported

    @santanderukhelp @santanderuk Hi, is this letter that I've received genuine? The phone number shown is listed as suspicious on the 'who called me' website. To be clear, I have not applied for a credit card. Thanks.

  • nowaffle Amanda Boyle OBE 🦕 (@nowaffle) reported

    OMG… is there is a worse bank for business than @santanderuk? Apparently, it takes FIVE WORKING DAYS to update their systems. Banking like it’s 1999?

  • MrsReidteaches Kerrie Reid (@MrsReidteaches) reported

    @santanderuk words can not epress how angry I am with your service. How dare you c**k up and hold my money hostage. I am livid.

  • 3909on 3909 on (@3909on) reported

    @santanderuk Any chance you can be of more help than the awful Sandi and get me the £20 back that the ATM didn't give me?

  • LondonLisa89 🍾LondonLisa🥂 (@LondonLisa89) reported

    @santanderuk please explain why you seem to think it’s ok to block my card and when I’ve called up just now you say you can’t unblock it until 8am UK time WHILE IM IN MEXICO 6 HOURS BEHIND!! Leaving me without ANY MONEY FROM MY ACCOUNT!!??

  • nicolaellenkemp Nicola Kemp (@nicolaellenkemp) reported

    @santanderuk Your customer service is a complete joke.Ive just been on hold for 20 mins 2 try and get you 2 rectify your error&you cut me off!I spent 40mins on the phone 2 you on the morning of my wedding (a wk ago) reporting fraud and youve failed 2 raise 1 of the frauds!! POOR

  • WheelerRobin robin wheeler (@WheelerRobin) reported

    @santanderuk Can't believe how bad SantanderUK customer service has become and how difficult it is to speak to a real person! Unbelievable and very poor experience to do the simplest of tasks!