Santander

Is Santander down in Rochester, Medway, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rochester, Medway, England 12/11/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Login (24%)

    Login (24%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map Near Rochester, Medway, England

The most recent Santander outage reports came from the following cities: Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomGravesend Mobile App
United KingdomSouthend-on-Sea Transfer
United KingdomGillingham Transfer
United KingdomUpminster Mobile App
United KingdomGrays Mobile App
United KingdomGravesend Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • cornwallchar Charlotte Morgan (@cornwallchar) reported

    @MorganBroadcast @santanderuk @VirginActiveUK This sounds absolutely awful, you poor thing

  • Plus_haut Carl J (@Plus_haut) reported

    @fascinatorfun @santanderuk I'm amazed, because I find Santander's security quite intrusive. They block so many of my purchases, for much smaller amounts than in Charlotte's thread. You'd think all these purchases and transfers would trigger an alarm.

  • spaniel5 daniel papantoniou (@spaniel5) reported

    @santanderuk I am absolutely disgusted with your bank. Your bank is bullying my mother who is a pensioner. The original problem was an error on your behalf but you have refused to rectify it and have left my mum with very little money. Absolute disgrace

  • AWJN AWJN (@AWJN) reported

    @MorganBroadcast @santanderuk I don't know about the Santander app, but I believe some banking apps let you rest your PIN, and if they got through the facial recognition on your iPhone some banking apps will allow facial recognition for access to the app.

  • ianangusanders1 ian angus anderson (@ianangusanders1) reported

    @santanderuk we have been very let done by Santander while on holiday in Italy. Blocked the wrong credit card on our account- now we need to continue our holiday without use of our card facility. Support team unable to rectify their error. Totally unacceptable service.

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    After a long wait on hold to @santanderuk, a lad (chewing) answers. Me: "I'm told there's an update on my case?" Him: "Oh yeah, you ain't gettin' your money back" Me: *broken* "But...why?" Him: "Because they used your pin number." This is where it gets interesting (sort of)

  • Mandymillyprice Charlie Farley. Rolo Polo. Milly Mandy (@Mandymillyprice) reported

    @MorganBroadcast I really hope Santander do the correct thing & reimburse you. Please keep posting updates. Santander you should be ashamed at your shocking lack of support @santanderuk #Santander

  • sairelbe Fi-sairelbe🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@sairelbe) reported

    @santanderuk, is there a problem with using cards atm? Both my accounts been refused using contact less and pin. Thank goodness the hubby carries cash

  • OJRenn Owen Renn (@OJRenn) reported

    @MorganBroadcast Absolutely gutted for you @MorganBroadcast - I’ve been the victim of debit-card fraud in the past, and can relate to the frustration. Hope @santanderuk don’t continue to let you down, especially in light of the way you could publicise their lack of customer care!

  • Colesy1977 Colin (@Colesy1977) reported

    @santanderuk Hi I was a former customer and keep getting emails about coming into branch to reset log on details I haven’t done this can you assist?