Santander

Is Santander down in Rochester, Medway, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rochester, Medway, England 11/23/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Live Outage Map Near Rochester, Medway, England

The most recent Santander outage reports came from the following cities: Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomGravesend Mobile App
United KingdomSouthend-on-Sea Transfer
United KingdomGillingham Transfer
United KingdomUpminster Mobile App
United KingdomGrays Mobile App
United KingdomGravesend Website

Community Discussion

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Santander Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulMoodyOxford Paul Moody (@PaulMoodyOxford) reported

    @santanderuk please can you hire some customer service staff, and train them in how to pick up a phone?

  • OnlyTheeKayCee ye reyt lad (@OnlyTheeKayCee) reported

    @santanderuk starting to get annoying with constant sales and marketing emails. **** off

  • dan_techrecruit Dan Hoff-Rodrigues (@dan_techrecruit) reported

    Hey @santanderuk ... you've blocked my account asking me to go in to branch to show proof of my middle name after 30 years of being a customer... I do this and they can't block my card and so I have to call you & stay on hold for another hour #terriblecustomerservice #usetech

  • SarahHeleneuk Sarah Hélène ⛵ 3.5% 🕷 #FBPA #FBPE #REJOINEU #TS (@SarahHeleneuk) reported

    Incredibly, @santanderuk security do not have any supervisors working on a Saturday afternoon!!

  • JakeyReeve Jake Reeve (@JakeyReeve) reported

    @santanderuk Do you guys have an email to reach customer service?

  • BoxKatie Katie Hannah (@BoxKatie) reported

    @santanderuk can you help me please? I have a question about my debit card - the online chat logs me out and I’ve been waiting for a call for over 30 minutes.

  • Browney120417 David Brown (@Browney120417) reported

    @santanderuk @santanderukhelp over 6 hours on hold over 7 calls and yet again a dropped call. Worst customer service since earth began

  • pcm2u pcm2u (@pcm2u) reported

    Anyone else had any problems with Visa payments not goig through? @Visa @Mastercard @santanderuk

  • Woolly_Mummoth Hazel Webb 🖖 (@Woolly_Mummoth) reported

    @lynnekeldaz @santanderuk OTPs. Phone support useless, what happens when my text number changes, can't log on to change details!

  • ParenRaval Paren (@ParenRaval) reported

    After nearly 25 years of banking with @santanderuk (and previously Alliance and Leicester), I’m done. Too many IT issues preventing me from using services, a load of branch closures locally and not available when I need them. Hello @LloydsBank 👋🏼