Santander

Is Santander down in Rochester, Medway, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rochester, Medway, England 01/27/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Rochester, Medway, England

The most recent Santander outage reports came from the following cities: Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Mobile App
United KingdomGravesend Mobile App
United KingdomSouthend-on-Sea Transfer
United KingdomGillingham Transfer
United KingdomUpminster Mobile App
United KingdomGrays Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • rawcliffe21 janine (@rawcliffe21) reported

    @seanmckibbin @santanderuk Ye my daughters in usa she’s had the same problem And was panicking

  • creaturetalesuk Creature Tales (@creaturetalesuk) reported

    @VodafoneUK @santanderuk Contacted you helplines this week with people clearly working from home. Both had phone issues where I needed to end the call and could not get my queries dealt with. Are you providing home worker sufficient company phones as this is an issue

  • Star_Mix_1982 D.P. Williams #StandwithUkraine 🇬🇧 🇺🇦 (@Star_Mix_1982) reported from Birmingham, England

    @santanderuk 7 miles to Corporation Street branch - neither ATMs accepting deposits - 7 miles home - waste of time. Rubbish service as per normal.

  • BrianDudgeon5 Brian Dudgeon (@BrianDudgeon5) reported

    @santanderuk Hi. Currently overseas (USA) and credit card not working. Apparently there is an issue with credit card payments according to your help desk. Will you be able to reimburse the foreign currency fees due to having to use my debit card?

  • seanmckibbin sean (@seanmckibbin) reported

    @santanderuk Had several credit card payments declined, and a live chat agent advised your Security team had blocked it, asked me to call Credit Cards. Credit Cards agent advised Santander credit cards are just “not working”. No issues announced on here. What is going on?

  • carlhess88 Carl Hessell (@carlhess88) reported

    @santanderukhelp @santanderuk Terrible service..doing a house renovation. Told Sant (joint account). First new payment, blocked. 30mins on hold to unblock. Next payment, blocked. Wouldn't unblock over phone (40mins hold) told to go in branch. Not possible. Changing banks

  • barramarra83 Jamie J Heighton (@barramarra83) reported

    @santanderuk every time I use my card online to do multiply purchases you block my card, this is the 3rd time in 2 days. I’ve told you I’m doing so and no again you’ve block me. Spending 30 minutes on hold each time to get this sorted. #Jokers

  • pstaceyuk17 Paul stacey (@pstaceyuk17) reported

    @santanderukhelp @santanderuk Hello. Credit card been refused many times today due to a technical problem.our end. Is it fixed yet?? Thanks.

  • Wilmoth39 Wilmoth (@Wilmoth39) reported

    @santanderuk is there a problem with resetting online banking credentials?

  • NeilKeegan7 Neil Keegan (@NeilKeegan7) reported

    @santanderukhelp Not a huge amount of help. @santanderuk perhaps you will do something to correct the unavailable number on the error screen. That might stop vulnerable customers being hijacked on this channel? I will give my business to someone who actually offers some meaningful support.