Santander

Is Santander down in Rochester, Medway, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rochester, Medway, England 01/14/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Rochester, Medway, England

The most recent Santander outage reports came from the following cities: Southend-on-Sea and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Mobile App
United KingdomGravesend Mobile App
United KingdomSouthend-on-Sea Transfer
United KingdomGillingham Transfer
United KingdomUpminster Mobile App
United KingdomGrays Mobile App

Community Discussion

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Santander Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • stephen_j_moran Stephen Moran (@stephen_j_moran) reported

    @franceschild @santanderuk It hurt to see on the phone bill about £30 for talking to someone, a real person at the time, who strung us along, knowing all the time that they couldn't do a thing to help. Yes, numbered mazes and being on hold for ages, having to listen to muzak and repetitive messages - gah!

  • michelle9966k Michelle Conn (@michelle9966k) reported

    @santanderukhelp I am with Santander my friend is with Barclays and I am trying to find out if you @santanderuk have a problem as when they select my name it says I am not registered which I am they last paid me 7 days ago no problem

  • Wurrdy Sheelagh Wurr (@Wurrdy) reported

    @santanderuk Witnessed some excellent customer service in the Trowbridge branch yesterday. Wanted to report back to you in more details but cannot find an email address to use for this.

  • newtona2 Tony Newton (@newtona2) reported

    @santanderuk Thank you Santander, my main bank for 30 years for protecting me from my stupidity in wanting to buy Bitcoin. Strange I cannot find any email warning me in 08 about the coming 80% 12 month drop in the Santander share price, down over 90% as of last month. #Bitcoin

  • Hornball1337 Hornball (@Hornball1337) reported

    @bancosantander @santanderuk Hey ********. Its MY ******* money that I work for, and I can choose where ******** I want to spend it NOT YOU. Blocking payments to #Binance is ******* idiotic. I'll just change my bank. ADIOS!

  • Scunnert3 Scunnert 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #FBSI #FBPE (@Scunnert3) reported

    @TakeFive @TheFCA Out of interest @santanderuk, why do you process payments your customers make to an organisation who has had their website shut by the FCA? Why are you not willing to accept evidence of fraud that I have offered? Why are you happy for your elderly customers to be defrauded?

  • tosholiver Lightfandango (@tosholiver) reported

    @santanderuk Answer your damn phone, 20 mins waiting, I've had enough. Call this a *priority service*?

  • jamir35263896 jamir (@jamir35263896) reported

    @santanderuk honestly the worst customer service I have ever received. I’ve been now waiting 30 minutes on the phone and still awaiting on someone to pick up.

  • thelauren97 Laurenn (@thelauren97) reported

    @santanderuk @bancosantander @santanderukhelp outrageous service from you guys. Your staff is very incompetent. I was told my phone would be removed from the black list so that I can use my APPLE PAY because you have blocked me from using it for 4 days now.

  • a_rdavey gentle hans (@a_rdavey) reported

    @santanderuk "side hustle"? What is this, America? Is it not enough that we have to waste 8 hours of our lives in service to someone else, our free time has to be productive?