Is Santander down in Rochester, Medway, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Rochester, Medway, England
The most recent Santander outage reports came from the following cities: Southend-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Mobile App | ||
| Transfer | ||
| Transfer | ||
| Mobile App | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Mark Cundy
(@CundyMark) reported
from
Southend-on-Sea, England
@santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
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Leigh Bristow (+_+)
(@LeighBristow) reported
from
Gravesend, England
@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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jonnyv
(@jvm_john) reported
@LizKershawDJ @santanderuk That's the Tory way Liz , not service as the priority but "profit" . Just saying
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Vee
(@VivNirva) reported
Been on hold with @santanderuk for 3 hours now to get my card unblocked. Spoken to customer service via live chat 10 times and spoke to someone at a branch irl. And still nothing. Can’t touch any of my money now or after I get my wages. Guess it’s time to find a new bank.
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Brenda Kay
(@iamtoobusy) reported
@LizKershawDJ @santanderuk Their answer will be you can pay it in at a Post Office.....nothing about customer service though!
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Joneschris
(@manutdTOPFAN73) reported
Again @santanderuk such a crap bank with the worse wait times on phone 8 times since 9am I rung for balance . Sorry we having difficulties we pit u thro to some1 who can help 3pm still ot had help waiting for 20 mins on phone SERVICE IS AWFUL ALWAYS ******* HATE THIS BANK
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Roz Page
(@RozBass1969) reported
@santanderukhelp Help !!!! @santanderuk @santanderukhelp you wouldn’t be able to help anyone out of a paper bag. Absolutely useless
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Dream_makeruk62
(@dream_makeruk62) reported
@Zopa You should be concentrating on raising your instant access savings rate to at least 2.75% to match @santanderuk... If you can of course!🤔
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Carolyn Yates
(@carolyn_Yates) reported
@LizKershawDJ @steve_cureton @santanderuk Same problem here in rural Scotland now virgin money has taken over Clydesdale
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Kirsten Elliott Swift 🇺🇦 🌻
(@KirstenTElliott) reported
@santanderukhelp @santanderuk Why haven't you confirmed a transaction I made to pay a credit card bill. I waited on the phone for over 20 minutes and gave up. And your chat function isn't working either. This is pathetic.
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Claire Morris
(@ClaireJMorris) reported
from
Stockport, England
@santanderuk could you please get more people on your phones, I've tried to speak to someone 3 times this morning, spent I've 45 minutes on hold. Luckily I'm not one of your customers who need urgent help, you need to do better #CostOfLivingCrisis
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Johnathan Livingston Seagull
(@JohnathanLivi12) reported
@har_joel @santanderuk “A Direct Debit mandate gives service providers written permission to take payments from their customers bank accounts. Payments cannot be collected until the mandate has been signed and agreed by the customer” BUT check with your bank directly 👍😎