Santander

Is Santander down in Rochester, Medway, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rochester, Medway, England 03/03/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • _jacobFinley_ (@_jacobFinley_) reported

    @santanderukhelp Although I've been told it is under review and unable to accept or send money, my wage has entered the account but I am not allowed to access it? This is simply no good enough, no access to my own money and given no reason why this is the case. Awful customer service @santanderuk

  • laversreval Sophie Lavers (@laversreval) reported

    @sainsburys The bank have referred me back to you with an authorisation code. Does anyone actually want to take responsibility for this and help me get my money back or am I doomed to a future as a ping ping ball? @santanderuk @sainsburys

  • MRSREALOPINIONS REALMRSOPINIONATED (@MRSREALOPINIONS) reported

    @Jewelisgold @HalifaxBank @santanderuk That is disgusting I was lucky with my 2nd assessor he was really nice the 1st one didnt listen to a word I said and just put fake answers to questions down lol xxx

  • gracie6home "Grace" (@gracie6home) reported

    Second let down of the day. @SantanderUK I requested a contactless disabled card. Was sent a normal one. As I don't have your app (no smartphone) told (via online chat)I have to go to my local branch. Local Branch closed some months ago! Tried phoning hung up after an hour.

  • B3arBertie Bertie Bear (@B3arBertie) reported

    @lukeaaronmoore @santanderuk Switched to First direct about three years ago. They haven’t let me down yet.

  • MRSREALOPINIONS REALMRSOPINIONATED (@MRSREALOPINIONS) reported

    @Jewelisgold @HalifaxBank @santanderuk I cannot believe they support such an awful bank thought they had more sense than that. Since they have supported them I havent watched anything they do xxx

  • Raffs21882091 Fem Friedan (@Raffs21882091) reported

    @santanderuk Online banking is down

  • lukeaaronmoore Luke (@lukeaaronmoore) reported

    Having a nightmare with @santanderuk, so looking to change banks. Anyone got any credible links to the best bank account to potentially switch to? Any help very much appreciated!

  • benny_62 Ben Durham (@benny_62) reported

    Awful difficulties trying to openan account with @santanderuk Endless emails and requests which are duplicated. Timeouts on uploads and ONE hour waits on the phone !

  • mark_a_ellison Mark Ellison (@mark_a_ellison) reported

    @lukeaaronmoore @santanderuk Try @HandelsbankenUK they have superb customer service and treat you more due to personal circumstances rather than what a credit file may say