Santander

Is Santander down in Rochester, Medway, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rochester, Medway, England 02/15/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Rochester, Medway, England

The most recent Santander outage reports came from the following cities: Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Mobile App
United KingdomGravesend Mobile App
United KingdomSouthend-on-Sea Transfer
United KingdomGillingham Transfer
United KingdomUpminster Mobile App
United KingdomGrays Mobile App

Community Discussion

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Santander Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • frederific Freddie Ruddick (@frederific) reported

    @santanderuk Morning! How much cash can you withdraw over the counter from a 123 Lite account? Can't find it on your website

  • girlinbluecurls Suzanne 💙💙 (@girlinbluecurls) reported

    @AvivaUK why, after I’ve made an enquiry about a @santanderuk insurance policy, do half the “can we help with something else?” links lead to Barclays policy pages. All I want is my current insurance schedule!

  • Lee_Suffolk Lee (@Lee_Suffolk) reported

    You’d think @santanderuk would put a tweet out to explain to customers what’s happening. Not great customer service.

  • DWidnes dreams of widnes (@DWidnes) reported

    So @santanderuk closed my account without telling me why, then have not sent the paperwork that was promised on the phone to explain what is happening. Top customer service guys! 🫤🫤🫤🫤🫤🫤

  • GTunmore Greg Tunmore (@GTunmore) reported

    @Lee_Suffolk @santanderuk Yep, me too. The app is slow, and I can't use the debit card

  • Talibanter666 Talibanter tattle tale (@Talibanter666) reported

    @santanderuk Whilst I agree with the need for security checks, why oh why do you block online banking after all security has been completed? 48 hours to restore access is a diabolical waste of my time as is the 39 minutes hold to speak to someone!!!!

  • siobhanroses1 Siobhan Rose (@siobhanroses1) reported

    @santanderuk I’m at my wits end with your technical support desk. A transation was sent to the ‘back office’ 7days ago for a 48hour investigation. Since then I’ve travelled to a branch made lots of phone calls and I still am locked out of my accounts. #CustomerService #terrible

  • deb_fitzgerald deb fitzgerald❤️🇮🇪🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@deb_fitzgerald) reported

    @santanderuk is there a problem with your app? It keep logging us out in a loop

  • BreslawDavid David Breslaw (@BreslawDavid) reported

    @santanderuk I called Friday a week back and was, promised it would be opened this week, and on Friday, another “we are so busy “message. Think I’ll find another fixed term account because I’m not sure I can deal with Santander’s awful admin again. Santander doesn’t change

  • crazywithtwins Emma (@crazywithtwins) reported

    Anyone else having a problem with @santanderuk? I can use my card for contractless no problem. But every online payment I've tried to make in the last 3 days has failed. I keep having to transfer money to another bank and pay from the other bank. Getting on my nerves now.