Santander down? Current status and problems in Rochester, Medway, England

Problems in the last 24 hours in Rochester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (27%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

• 
  Mark Cundy (@CundyMark) reported 23 minutes ago from Southend-on-Sea, England

  @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

• 
  Leigh Bristow (+_+) (@LeighBristow) reported 49 minutes ago from Gravesend, England

  @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

• 
  Michael Jones (@mikej2504) reported 58 minutes ago from Walderslade, England

  @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tristan Ingram (@tristaningram) reported 6 minutes ago

  Shout out to @santanderuk Website keeps crashing. Wasted 2 hours trying to log a credit card dispute claim for £86 which won’t let me upload the back up info. Then sit on a call for 1 hour and 5 mins speak to 2 different people to tell me the manager will call me back Useless

• 
  Digital Crate (@Digital_Crate) reported 8 minutes ago

  Not been able to access @santanderuk mortgage system for 2 days or get through on the phone. Whats the betting I can access it or speak to someone today though? 🤔. #strangethat

• 
  BewitchedAT (@BewitchedAT) reported 11 minutes ago

  @santanderuk app server says not responding and won't let me log in using the website. I need this fixed immediately please. Its been 2 days now.

• 
  Georgina Armour (@georginaarmour) reported 15 minutes ago

  I've banked with @santanderuk / Abbey National for 35 years, until today. Since the bank insists on continuing to finance climate breakdown I no longer wish to be a customer. #bankingonclimatechaos #divest #fossilfreeuk

• 
  Dr. Raid D. Grave (@CANADAVID) reported 16 minutes ago

  While I'm on a first world problems rant: @santanderuk , if you're going to close so many branches and ATMs, especially in London, then could you please catch up with the rest of UK banks & start supporting cheque deposits via your mobile app? Going to close my account.

• 
  harry singh (@Official_UKH) reported 16 minutes ago

  @santanderuk I paid a tradesman for work done in Nov 21. He was/is a cowboy can I recall the funds? If not I proceed down the legal route.

• 
  Lady ***** (@Fubarrockchick) reported 18 minutes ago

  Absolute joke from @santanderuk literally about 2 weeks to get access to your online account,working in the dark ages with letters.@StarlingBank if you want better securer banking 👍

• 
  Mary Mowat (@MaryfMowat) reported 21 minutes ago

  It's when things go wrong that you really find how a bank deals with individuals. Been with @santanderuk for a long time but over the last few days their customer services + complaints handling has been poor. Everyone makes mistakes, but the way they've responded is inexplicable.

• 
  Ushma Gudka (@UshmaGudka) reported 21 minutes ago

  @santanderukhelp @santanderuk Doesn't help if you want a children's account which can't be applied for online! Managed to do it far more easy with other banks. And really 11 months! Your response indicates that this isn't important to the bank.

• 
  MB83687 (@MB83687) reported 21 minutes ago

  @santanderuk have a loan with you. Trying to change my payment debit date. Told I had to register for OLB. Took a week waiting for multiple letters with different codes. Finally get it working. Can't change date in app or online. Never known anything so difficult. #backwards