Santander

Is Santander down in Rochester, Medway, England?

Problems detected

Users are reporting problems related to: mobile app, website and transactions.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rochester, Medway, England 03/15/2026 23:15

March 15: Problems at Santander

Santander is having issues since 02:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • eralcbear Clare (@eralcbear) reported

    @santanderuk Is there an approximate time for normal service to resume?

  • Use0fWeap0ns (((Use Of Weapons))) (@Use0fWeap0ns) reported

    On behalf of all your customers I'd just like to say **** You to @santanderuk @santanderukhelp

  • SashManDean Dean Marie (@SashManDean) reported

    @santanderuk I want to close my accounts and transfer all of my funds, to another account, online banking is not working. No one to talk to, absolutely shocking service!

  • tiredmummyof3 Em (@tiredmummyof3) reported

    @santanderuk This is getting ridiculous now. An update to your customers would be appreciated! We have bills to sort and online shopping to pay for and you’re not letting us access our money?!?

  • BergkampBoy Arsenal top boy (@BergkampBoy) reported

    @Martin37744239 @santanderuk It’s ozil mate he was meant to be watching the computers it went down

  • GraemeC60278265 Graeme Cooper (@GraemeC60278265) reported

    @Dave__Stewart @santanderuk Where u hearing this garbage coz no1 I know can access ****?

  • Mikesf1 Mike Street (@Mikesf1) reported

    @santanderuk No online banking available , you got a problem @santanderuk ?

  • chris_Graham_76 Chris Graham (@chris_Graham_76) reported

    @santanderuk Happens to the best of them - 1st June 2022 Customers of ten banks including Natwest, Barclays, Halifax, Lloyds, Nationwide and Monzo experienced problems this morning when they were locked out of their accounts. Thousands of customers were reporting issues at multiple banks

  • Mattknowles172 matt (@Mattknowles172) reported

    @davidhillfm @santanderuk Believe me, been with them 3 years, today’s done it for me, im moving, its hands down, the WORST bank in the UK

  • Unicornresinart Jenny (@Unicornresinart) reported

    @santanderuk Don’t think your actual bothered how you make your customer feel and your don’t even update us or tell us anything , takes ages.. So hope your going to make it right with your customers… compensation…