Santander

Is Santander down in Rochester, Medway, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rochester, Medway, England 01/13/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Rochester, Medway, England

The most recent Santander outage reports came from the following cities: Southend-on-Sea and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Mobile App
United KingdomGravesend Mobile App
United KingdomSouthend-on-Sea Transfer
United KingdomGillingham Transfer
United KingdomUpminster Mobile App
United KingdomGrays Mobile App

Community Discussion

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Santander Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • steveperry67 stephen blackburn (@steveperry67) reported

    @santanderuk any problems with online banking as I can't log on?

  • HollieWickens1 Hollie Wickens (@HollieWickens1) reported

    Absolutely disgusted with @santanderuk yet again - disgraceful service and as soon as I’m back in the UK I’m changing my bank

  • wilsmadein85 Nathan Wilson (@wilsmadein85) reported from Gainsborough, England

    @santanderuk hi I want to change the day I pay mortgage how can I do that please? Unfortunately I can't find mu mortgage customer number anywhere so I can't do it online

  • MahlerRehab SkepticalClassics (@MahlerRehab) reported

    Sick and tired of banks being basically inaccessible to elderly people like my Mum and Dad. Mum had to put the phone down on a representative of @santanderuk who couldn’t help her get a new PIN number. @TheFCA this is discriminatory & not good enough.

  • JoanneOakley11 Joanne Cozens (@JoanneOakley11) reported

    If you ever want to invest money don’t do it with @santanderuk because once they have it they make it almost impossible to get it back 🤬🤬

  • JamieLavery_ Jamie Lavery (@JamieLavery_) reported

    @santanderuk your customer service line is an absolute joke. Why is it so hard to get simple help.

  • micheroni mishy-g (@micheroni) reported

    So very frustrating I’ve been trying to speak to someone @santanderuk for 1 hour now 😫 The transaction can’t be completed online or in branch so this is my only option! Really poor service!

  • camer0nnn_ Cameron (@camer0nnn_) reported

    @santanderuk @santanderukhelp Is honestly the worst bank I’ve dealt with, over 2 hours on the phone and still don’t have access to my account. The most unempathetic and unethical bank I’ve had to deal with. Now have to drive over 30 miles to a branch to sort this out.

  • Peterlever8 levsparkie (@Peterlever8) reported

    @santanderuk 2half hours on the phone and then cut off service is poor, will be changing banks

  • GingeHaynes Ginge Haynes (@GingeHaynes) reported

    Dear @HSBC_UK Any plans to support @Garmin pay? I've seen requests from 2 years ago asking, so wondering if it's ever gonna happen? If not, @santanderuk do? Thanks