Santander

Is Santander down in Rochester, Medway, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rochester, Medway, England 01/14/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Rochester, Medway, England

The most recent Santander outage reports came from the following cities: Southend-on-Sea and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Mobile App
United KingdomGravesend Mobile App
United KingdomSouthend-on-Sea Transfer
United KingdomGillingham Transfer
United KingdomUpminster Mobile App
United KingdomGrays Mobile App

Community Discussion

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Santander Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • swingate79 swingate79 (@swingate79) reported

    @santanderuk Have been trying to get hold of Santander Consumer Finance. Online payments are not going through, customer service aren’t answering emails and constantly stuck on hold when calling. Please advise urgently.

  • SandmanC136 Sandeep (@SandmanC136) reported

    @santanderuk Have a *** loan via Santander Consumer Finance but I am struggling to get hold of anyone to get a settlement figure. I find you level of customer service abysmal. Your advisors are rude and offer no support of help. @financialombuds

  • helenano36 Helen Close (@helenano36) reported

    @santanderuk @PostOffice #santander #thepostoffice I have tried twice to deposit cash into my account at the post office but the transaction is declined, but my account shows the deposit and withdrawal straight away! Never had an issue until recently.

  • TONYSHAW21 Lord Tony Shaw (@TONYSHAW21) reported

    @santanderuk just like to say what a load of crap your customer service is... account to be closed today!!!

  • DrZoid The Dr (@DrZoid) reported

    @santanderuk I have a problem with the Santander app on Android 12. Everything works except pay. When I click pay, it says "opps something went wrong". Reinstall does not fix. Data or WiFi same problem. How do I contact support for the app?

  • BeeNubian NubianQueenBee (@BeeNubian) reported

    @santanderuk why is your banking app not working 😡

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

  • charltones Rob Charlton (@charltones) reported

    @santanderuk Why is phoning you the only way for me to give some feedback on a recent customer service interaction? Why can't I email or fill in a form? Feels a bit last century. Do you want a fax?

  • madonnaragu Madge (@madonnaragu) reported

    Hey @ThreeUK & @santanderuk @santanderukhelp - you need to talk to each other and fix the online banking log in issue that's affecting your users (Three 5G home broadband & Santander online banking). Unusable!

  • TheSpeakingRog Roger Evans (@TheSpeakingRog) reported

    @santanderuk 12 months ago a fraudster opened an account with you using my details. You only found out about it because I took the time to let you know. You need to fix your own security.