Santander

Is Santander down in Rochester, Medway, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rochester, Medway, England 12/09/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map Near Rochester, Medway, England

The most recent Santander outage reports came from the following cities: Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomGravesend Mobile App
United KingdomSouthend-on-Sea Transfer
United KingdomGillingham Transfer
United KingdomUpminster Mobile App
United KingdomGrays Mobile App
United KingdomGravesend Website

Community Discussion

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Santander Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LozFox1 Lorraine Fox (@LozFox1) reported from Sheffield, England

    Why can I not get into my online banking app @santanderuk it just keeps freezing on the login page after I enter my pin. There doesn’t appear to be any way to close down or log out!

  • MATTSETCHCREATE Matt Setchell (@MATTSETCHCREATE) reported

    @santanderuk So after 7 hours of waiting for my call to be answered you have still got a block on my account and will review in two days?! Unbelievable!

  • fantasypgatour fantasypgatour (@fantasypgatour) reported

    @santanderuk Objectively the worst bank in the country and should have been closed down ever since the scandal where they didn't pie out money to the customers of bereaved relatives, one doesn't expect much integrity from a bank but Santander really take the cake.

  • siany_d Siâny D (@siany_d) reported

    @NoHopeOfDebate @PostOffice @santanderuk We've had so many issues with our customers depositing chqs into them, santander seem to be clueless about correct procedure, but chqs seem to miraculously turn up once customer has enquired inspite of santander claiming theres no record

  • fantasypgatour fantasypgatour (@fantasypgatour) reported

    @santanderuk Objectively the worst bank in the country and should have been closed down ever since the scandal where they didn't pay out money to the customers of bereaved relatives, one doesn't expect much integrity from a bank but Santander really take the cake.

  • awawithefayries Bev Doherty💙 (@awawithefayries) reported

    @santanderuk despite living in France for 3 years and regularly transfering money from her UK a/c where her pension is paid to her French a/c you have AGAIN blocked my Mum from her online a/c! You do this every few months. She is at her wits end with frustration! Please help

  • nckdnks Nick Danks MIPM (@nckdnks) reported

    Can i just say, its bad enough that @santanderuk closed hundreds of branches around the UK but also having the ones that are left closing at 3pm is absolutely terrible for #smallbusinesses. Seriously considering moving #bank as you are not the best for businesses any more. 😡

  • janemiltonfood Jane Milton Limited 🇺🇦 (@janemiltonfood) reported

    @santanderuk trying to talk to someone about my business account as waited over a month for a response. I have hung on phone today for 20 minutes and got cut off while it was still waiting to be picked up. Your chat appears not to be working. Hard work being your customer!

  • ZadaTanus Tanus Zada (@ZadaTanus) reported

    @santanderuk can you please pick up the phone? I have been 3 hours waiting and I only want to change bank account details for my mortgage payment. This is terrible customer service #badcustomerservice #santanderuk

  • MATTSETCHCREATE Matt Setchell (@MATTSETCHCREATE) reported

    @santanderuk Been on hold for 3 hours now and just been cut off! Can’t access online banking!