Santander

Is Santander down in Rochester, Medway, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rochester, Medway, England 01/01/2026 21:20

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Rochester, Medway, England

The most recent Santander outage reports came from the following cities: Southend-on-Sea and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Mobile App
United KingdomGravesend Mobile App
United KingdomSouthend-on-Sea Transfer
United KingdomGillingham Transfer
United KingdomUpminster Mobile App
United KingdomGrays Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • redjulie17 Julie Scott (@redjulie17) reported

    I am beyond exasperated with @santanderuk 😡😡 just how long does it take to return a POA? If you’ve lost it TELL ME!! Then you can pay for a new one! It’s desperately needed to sort other financial matters for my 88 year old mum! AWFUL customer service 😡😡

  • Trishkil Tricia Kilczynski (@Trishkil) reported

    @santanderuk I have been on hold for 40 mins to fraud team! Does anyone work in this office. I have been trying every day for a week to unblock my card. Tried ringing customer service to get help with this. They have put me back on hold to fraud team !! 😳😤😫 #frustrated!

  • HiPPyKiTTy DeniseM (@HiPPyKiTTy) reported

    @santanderuk who do I complain to about the terrible, lazy inept service that I have had from you?

  • bromers_ Richard Bromley (@bromers_) reported

    @santanderuk an hour and a half waiting in a phone queue, and still no answer. Fairly urgent issue, can't wait any longer.

  • mikewill37 MikeWill (@mikewill37) reported

    Not impressed with @santanderuk Daughter has had fraudulent use of her card with someone buying things from Amazon. Santander seem to not give a **** and have told her to ring Amazon. This is from the fraud team. Glad I am with @HSBC_UK as they could teach how to handle this

  • ashleabeaphoto Ashlea Bea (@ashleabeaphoto) reported

    Waiting for over 40 minutes, talked to a human that couldn't help and and now it's closed thank you @santanderuk

  • IVFBabyOnBoard K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏻 (@IVFBabyOnBoard) reported

    Hi @santanderuk I’m trying to amend a standing order online, but can’t, getting an error saying payee name isn’t right, however I’m not even trying to change the payee name (nor is it even an option to). Any ideas? Can I amend this over the phone?

  • Rchards Richard Stirling (@Rchards) reported

    @carolinefiennes @santanderuk @fletcherr I do for outgoing but haven’t used it for incoming payments. Just absolutely staggered by how bad the service from Santander has been. They are sat on a non-trivial amount of money with seemingly no way to access it…

  • GGlobio gareth globio (@GGlobio) reported

    @santanderuk youre service is ******* crap…

  • JayneDinnin Jayne Dinnin (@JayneDinnin) reported

    Hi @santanderuk My daughter has opened a student account last week. The first time she deposited money in the branch the machine took £20 of her cash. She went to the help-desk in the branch immediately and was told it would be refunded. Now you're saying it won't ...Explain?