Is Santander down in Rochester, Medway, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Rochester, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (49%)
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Website (23%)
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Login (13%)
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Transactions (11%)
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Withdrawals (2%)
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Transfer (1%)
Community Discussion
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Santander Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Leigh Bristow (+_+)
(@LeighBristow) reported
from
Gravesend, England
@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit
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Mark Cundy
(@CundyMark) reported
from
Southend-on-Sea, England
@santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Roz Potenza
(@Greatdanishes) reported
@nicperrins @santanderuk Ugh. Do you guys also have those awful voice message systems that try to sound human but only achieve real creep status??
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MatrixAnalysis
(@Fran115MW) reported
@santanderuk so the useless and inept Santander accepted their rubbish service and paid a paltry £50 compensation in to my account which I refused and which they have yet to remove, as requested several times by me. So they dealt with the complaint, but not to my
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Alex Cunningham MP
(@ACunninghamMP) reported
Disappointing to see yet another High Street bank cut its service to my area. This time its @santanderuk cutting opening hours claiming it give give staff more time to answer the phone. Can't understand why staff in open branches can't take phone calls when they're not busy
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Dafydd Coleman 🏴
(@DafyddColeman) reported
@santanderuk absolute shite service
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Leah Hardy
(@LeahFHardy) reported
Blimey @santanderuk. I’ve been a customer for more decades than I care to think about. I ask for my business banking details to defer a loan repayment (as is my right under the contract) and find myself relentlessly bullied to detail my private medical business to some random!
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Leigh Dancer
(@CPandT) reported
@santanderuk I understand the fact you prioritise covid but surly by now as a customer I can speak to someone about borrowing more getting fed up of the covid excuse not to take calls but want to speak to someone about how much it would cost etc before applying
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Karl Womack(Blaze Burnstar)
(@KarlWomack3) reported
@santanderukhelp It is not customer behaviour it is down to @santanderuk and customer relations in the branches.
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
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Steve Bridges
(@Steve_Bridges) reported
@santanderuk have such an excellent security poilicy. It's so good that I cannot even access my own account, even after they verified it's me! They cannot help until my change of address form has been actioned - sent to them three weeks ago. #notahappybunny
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Pete K. 🇬🇧 🇩🇪🇺🇦
(@petekitching) reported
Email from @santanderuk advising that their branch opening times are going back to those not seen in British banks since the 1980's. 09:30 - 15:00 weekdays & 09:30 - 12:30 weekends. Will we also see them returning to the 'you dare to expect what!' 'customer service' of that time.