Santander

Is Santander down in Rochester, Medway, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rochester, Medway, England 03/01/2026 01:20

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • hgrzia hna (@hgrzia) reported

    Shocking complaints procedure @santanderuk decided to close my both my accounts with them as there POOR customer service. Moving over to a competitor bank 👍🏼👋🏻

  • jseqson season (@jseqson) reported

    @lil_gamer_bee @santanderuk Exactly what happened to me, my acc got hacked for two month I tried contacting their service but they always gave me a robot reply until i got in contact with @champtoolss who got me back in immediately Dm him he should help with yours too

  • FreddyJames93 Freddy (@FreddyJames93) reported

    @santanderuk hi just wondering if you can help im trying to apply for a loan online and i keep getting an error screen after i put in the otp

  • Kastrel Kat Steiner (@Kastrel) reported

    @santanderuk is there a way to report a fraudulent text I received if I don't bank with you? Your website prompted me to phone but the system wanted my account type etc.

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

  • lil_gamer_bee kai 🐨 (@lil_gamer_bee) reported

    @santanderuk I’ve been locked out of my account due to forgotten details if I go in store with my card and ID will they be able to help me get back into my account

  • mrsmiawallace11 Bama (@mrsmiawallace11) reported

    @santanderuk Just had a great customer service experience with Caylee regarding an important transfer over the phone - made the whole thing totally painless. Thanks very much Caylee

  • JulieRo30272331 Julie Robertson (@JulieRo30272331) reported

    @santanderuk what is wrong with your online business banking? We login in and then when we go to do a transaction we are sent out?

  • Andrew_N_Pitt Andrew Pitt (@Andrew_N_Pitt) reported

    @santanderuk My disabled mum in a wheelchair asked to go into a branch, her account is blocked. Can anyone help?

  • BernieSutton7 Bernie Sutton (@BernieSutton7) reported

    @santanderukhelp @santanderuk They promised that the payments would go down, not up. So they lied. I feel duped, and yes I have called & they said it could take up to 8 weeks to sort a complaint. I really don't believe that. You've caused me major mental distress. I need this sorting NOW