Santander

Is Santander down in Rochester, Medway, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rochester, Medway, England 02/27/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AnasuyaIam Hallelujah Anasuya (@AnasuyaIam) reported

    @MorganBroadcast @santanderuk This is the most awful case of a really ******, horrific & negligent bank, bank customer service and bank security. My Lord! May you be served justice with the return of YOUR money and identity! 🙏🏽

  • trackxin Okanga Akegbe - The CEO of The Qaudrangle LTD (@trackxin) reported

    @MorganBroadcast Sorry to read what you are going through. @santanderuk is known for having the most appalling customer service team. But thankfully, the FCA, ombudsman, knows how to deal with them. I would recommend you take this up with FCA ombudsman.

  • laffer1 Lucas Holt (@laffer1) reported

    @mazzzdaaa @MorganBroadcast @santanderuk If I had them, I'd be leaving pronto. They clearly won't help you if something goes wrong.

  • johnnydubb1 johnnydubb (@johnnydubb1) reported

    @MorganBroadcast @santanderuk Terrible. Hope it is sorted soon. Closing my santander account, which isn't my main one.

  • livvythepink Livvy (@livvythepink) reported

    @ashleyfryer @santanderuk @VirginActiveUK Agreed! Horrifying. The fact that Santander's app gives access to the PIN too seems particularly unwise.

  • missiemaisie Tessa (@missiemaisie) reported

    @MorganBroadcast This is awful for you, I cannot believe @santanderuk and @VirginActiveUK have acted solely in their own interest with zero regard for you. I hope your twitter presence and responses help in getting justice. I was recently scammed at a cashpoint. 1/2

  • MsGrowbag Alison (@MsGrowbag) reported

    @MorganBroadcast I'm thinking of changing my bank as very unhappy with their customer service. After reading this, I won't be moving to @santanderuk

  • djStreethawk Amateur human (@djStreethawk) reported

    @MorganBroadcast **** @santanderuk this is a terrible example of customer support and lax fraud detection. They've been on the downhill since A&L got bought, tragic as they'd been really good to us. I'm closing those accounts now, I'm finished with them.

  • mags_louise Mags (@mags_louise) reported

    @krissysbooked @santanderuk It's not just Santander after reading Charlotte's thread I checked my Barclays app & I can get access to my pin if I fill in the correct details, which is very worrying if my card & phone are ever stolen together. Esp considering how easy it was for the thief in Charlotte's case

  • MKMCrofton Malcolm Martin (@MKMCrofton) reported

    @MorganBroadcast I'm a @santanderuk customer and this morning received an email suggesting I download their app for my mobile. After reading the replies to this thread - no way.