Santander

Is Santander down in Rochester, Medway, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rochester, Medway, England 02/05/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Rochester, Medway, England

The most recent Santander outage reports came from the following cities: Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Mobile App
United KingdomGravesend Mobile App
United KingdomSouthend-on-Sea Transfer
United KingdomGillingham Transfer
United KingdomUpminster Mobile App
United KingdomGrays Mobile App

Community Discussion

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Santander Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • HayleyJ07860461 Hayley Jenkins🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@HayleyJ07860461) reported

    @santanderuk Really thinking about moving over to you as @Barclays bank has been terrible there no incentives and customer chat on app is awful also waiting on a case with ombudsman about them.

  • robertoreal Roberto Real (@robertoreal) reported

    @santanderuk the most appalling user experience I have ever encountered with your registration process. Impossible to register and password creation process so complicated with no clear feedback mechanism.

  • pozinprobation PozInProbation (@pozinprobation) reported

    @santanderuk shocking wait times again on your telephone service. And don't tell me what I can do using mobile and online banking. I'm only in this interminable queue because I've been there and attempted to do that.

  • Sith_Elvis Scotty Prime (@Sith_Elvis) reported

    @bl0ke @santanderuk Have the same issue!

  • bunglenzippy BZ (@bunglenzippy) reported

    @Pinal93447840 @santanderuk @bancosantander Also getting poor service. Go elsewhere if you can.

  • CharlieC_01 Charlie Chamberlain (@CharlieC_01) reported

    @santanderuk what is the best way to speak with an advisor about my new debit card not working? been on hold for over an hour and your online chat won’t help me 🤬

  • eflo291 eflo29 (@eflo291) reported

    2/2 @santanderuk I haven’t been offered this service from other accounts I hold with other banks! It would be great to see a nice drive of advertising this more in the mainstream media, to reach more people like myself that really need this service 🙏🏼 let’s talk!

  • Mike2677024465 Mike_in_Yorkshire (@Mike2677024465) reported

    @EON_SE_en why have you taken over £8000 off my 75 yr old mums debit card instead of the £82 she authorised. You told her it would be put straight back two weeks ago and still nothing. Tomorrow I have told her to issue a chargeback through her bank @santanderuk

  • MrTashworth Cheeseball (@MrTashworth) reported

    @santanderuk Is the worst bank in the world and they absolutely love to discriminate against the disabled. They are keeping me trapped in the hell of the financial ruin they put me in and refuse to help me back out of because I'm disabled. #ableism #discrimination #finance

  • sameer27038259 Sameer G (@sameer27038259) reported

    Avoid banking with @santanderuk . Pathetic bank , poor service and will@hold u to ransom for days to access your own money n then say ‘ we are very busy ‘ poor directionless management to the core