Santander

Is Santander down in Richmond, North Yorkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Richmond, North Yorkshire, England 11/28/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    @SeanJoh85454473 @santanderuk Yes, support loyal customers

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • eurograffiti Michael Smith (@eurograffiti) reported

    @santanderuk No one answering my calls today - your website doesn't work and phone rings and rings then hangs up - trying to pay you some money - do you want it or not?

  • Rob179m Rob McEwen (@Rob179m) reported

    I thought opening a savings account was pretty simple and fast but @santanderuk really are slow. I applied on the 15/10/22 with an email I’ll be contacted in 3 working days. I did get that email saying there was a delay….I’m still waiting for an account 🙄

  • Tamchlo Jodie whitehead (@Tamchlo) reported

    @santanderuk u advertise 2 help put astop 2scammers but my account got hacked &even though it was from a very dodgy site udidn’t pick up on it!!! I’m on the phone now trying 2sort it currently waiting to speak to a 4th person I have been trying 2 sort it 4 nearly an hour now 😡

  • KathyMartin001 Kathy Martin (@KathyMartin001) reported

    @sen_j59 @santanderuk Santander are notorious for their crap customer service.

  • JosefEdwards8 Max'sKnackers (@JosefEdwards8) reported

    @sen_j59 @santanderuk @Nationwide absolutely first rate customer services👍

  • aolcot Arthur Olcot (@aolcot) reported

    you really are **** #caterallen @santanderuk, ever since your website migration a few years ago. i'm glad i left you long ago and closed ALL my accounts. Thank you for the NEW BANK CARD rcvd TODAY for a long closed account.

  • Fratz90 Frank (@Fratz90) reported

    @santanderuk @santanderukhelp Unable to make payment or use your app!!! Firstly server error now technical issue... Is this the norm ? Not so glad I switched now.

  • ayoung140_ann Youngannie (@ayoung140_ann) reported

    @santanderuk any possible danger anyone will EVER respond? Disgusting customer support!

  • zoeclarksonx Zoe (@zoeclarksonx) reported

    @santanderuk think your app is down, can’t make any payments from it?

  • Gillyhbean Gillian (@Gillyhbean) reported

    @santanderuk there is a problem accessing my account from the app. Is this just me or a bigger problem? Any idea when this will be resolved?