Santander

Is Santander down in Richmond, North Yorkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Richmond, North Yorkshire, England 02/25/2026 08:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    @SeanJoh85454473 @santanderuk Yes, support loyal customers

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • WolfeRidge87 wolfe ridge (@WolfeRidge87) reported

    @santanderuk still having issues with banking

  • MAChew_1979 M.A.Chew (@MAChew_1979) reported

    @santanderuk Still can't use my card to withdraw cash overseas. This is the second time in a couple of months you have let me down Sorry @santanderuk its not a good enough service 😥

  • LOL_VO LOL_VO (@LOL_VO) reported

    @santanderuk Any further update on this? Last update on here was 27 hours ago but the app says still experiencing issues. I am chasing missing debits and credits and no idea if it's not been sent or if its still your problem causing issues???

  • Tipaxxx Nicola Tipa (@Tipaxxx) reported

    @santanderuk 17:35pm - STILL NOT WORKING!!!!!

  • mbamber96 Matthew Bamber (@mbamber96) reported

    @santanderuk whats the wait times on you phone lines please - my card payment has been declined and my card subsequently blocked. Need help ASAP getting this resolved

  • keelin15 keelin devenney (@keelin15) reported

    @santanderuk is there still a problem using card online, online sites not accepting payment, and have sufficient funds in bank account

  • jill_laura83 Jill Laura Potter (@jill_laura83) reported

    When you’re 2 day’s in and you regret changing banks because the service is shocking @santanderuk #shouldhavestayedwithnatwest

  • KatieHaxby Katie Haxby (@KatieHaxby) reported

    @santanderuk I’ve just tried to use my debit card to top up my daughter’s GoHenry card. It’s not working.

  • _AnilDG Anil Das-Gupta (@_AnilDG) reported

    @santanderuk Hi there, still getting issues with this today. Had money deducted twice but not authorised payment. Trying to book a cinema ticket.

  • paul23159999 paul (@paul23159999) reported

    Switched to @santanderuk recently on the advice of Ant&Dec. So far not impressed with their app and now card payments aren’t working. 😫