Santander

Is Santander down in Richmond, North Yorkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Richmond, North Yorkshire, England 03/15/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    @SeanJoh85454473 @santanderuk Yes, support loyal customers

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • BramleyTweets Dr Ryan Bramley 🐻 (@BramleyTweets) reported

    @MorganBroadcast Farrrrrrk. I'm so sorry Charlotte. This is ******* awful. Shame on @santanderuk ans @VirginActiveUK. "Negligent" is too kind a word.

  • Colesy1977 Colin (@Colesy1977) reported

    @santanderuk Hi I was a former customer and keep getting emails about coming into branch to reset log on details I haven’t done this can you assist?

  • joannamont 🌟 joannamont 🌟 (@joannamont) reported

    @MorganBroadcast Sorry to hear it. Especially given that the PIN is easily accessed via the app, I really hope @santanderuk do the right thing here. My dad is a customer of theirs and it’s worrying to know that he wouldn’t be protected in a similar scenario.

  • lnhys Leon Hayes (@lnhys) reported

    @MorganBroadcast @santanderuk This and tweet after are infuriating. Hope all gets resolved soon and to your satisfaction. As a @santanderuk Select customer of 15+ yrs I’m keen to see the outcome. If they don’t fix things, I’m changing banks to one that supports rather than blames innocent victims of crime.

  • AWJN AWJN (@AWJN) reported

    @MorganBroadcast @santanderuk I don't know about the Santander app, but I believe some banking apps let you rest your PIN, and if they got through the facial recognition on your iPhone some banking apps will allow facial recognition for access to the app.

  • Bridgeanne Anne Booth 💙 (@Bridgeanne) reported

    @MorganBroadcast That is absolutely terrible. I was actually thinking of transferring to @santanderuk & I definitely won't rush to do that now. I can't believe what a terrible experience you have had - & the fact that they also took from your savings is appalling. I hope it all gets sorted asap.

  • LancsK8 🦖🟩Non-compliant⬜gender skeptic🟪🦕 (@LancsK8) reported

    @PeterDbrash @MorganBroadcast @santanderuk Seriously?! That's awful tbh

  • CiswiththeT_ Chris (@CiswiththeT_) reported

    @MorganBroadcast @HKesvani Wow. How distressing. If this reaches any @santanderuk customers, they should leave and cite this abysmal customer care as their reasoning. Not half as traumatising an event but last week I had someone go on a spree on my lost Monzo card and Monzo’s fraud team sorted in 24h.

  • Loulabellatron Loulabellatron (@Loulabellatron) reported

    @MorganBroadcast This is awful. I remember @santanderuk being dreadful after my mum died, I had to declare her dead with them more than twice. I'm so sorry your having to deal with this and I hope it gets sorted soon.

  • KRH64445995 Kate Watson (@KRH64445995) reported

    @MorganBroadcast Apple have published a way to unlock iPhones without the passcode on their website. The method requires plugging your iPhone into a computer (Mac or PC) and putting it in recovery mode. @santanderuk