Santander

Is Santander down in Richmond, North Yorkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Richmond, North Yorkshire, England 12/08/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Login (21%)

    Login (21%)

  3. Website (16%)

    Website (16%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    @SeanJoh85454473 @santanderuk Yes, support loyal customers

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • sharoncoldrick Sharon coldrick (@sharoncoldrick) reported

    @santanderuk …nearly 7 weeks to reject a mortgage application because I had 4 months not working after 30 years serving as a police officer , information provided at the outset,banked with you for over 25years#notanymore

  • thomas_jaki Thomas Jaki (he/him) 🇪🇺 (@thomas_jaki) reported

    Today (day 7) I finally got access to my @santanderuk account again. No notification, apology or anything. Instead a mortgage repayment on the account for an already fully repaid mortgage with them!

  • ShawCoard Shaw Coard (@ShawCoard) reported

    @santanderuk anyone answering your phones?? Ive been told someone has tried to access my accounts re fraud but nobody answering your phones to discuss??

  • In_my_blood5 Bedford Gooner (@In_my_blood5) reported

    @santanderuk hi I’m existing mortgage customer how do I make an appointment with an advisor?

  • Misty01275 JustMe (@Misty01275) reported

    @santanderuk urgent help needed and your helpline isn't answering. 93 year old has handed over bank details to 'police' and we need someone to pick up. Please help

  • stevensonsarah Sarah Stevenson (@stevensonsarah) reported

    @santanderuk is there an issue with the banking app, trying to log in but wheel just keeps spinning and not logging on.

  • O_daskalos_sas Lambroukos (@O_daskalos_sas) reported

    @santanderuk Hello. I need help with something

  • CrystalTheatre_ 𝙲𝚛𝚢𝚜𝚝𝚊𝚕 𝚃𝚞𝚛𝚗𝚎𝚛-𝙱𝚛𝚒𝚐𝚑𝚝𝚖𝚊𝚗 (@CrystalTheatre_) reported

    Do not bank with @santanderuk @bancosantander if you wanted to be treated with respect as a customer

  • AlexBaxterScot1 Alex Baxter Scott #blacklivesmatter🌈 (@AlexBaxterScot1) reported

    God the amount of condescending talking down to we got at Santander bank Scarborough is bloody unacceptable, especially from someone who wasn't solving our issue. I expect more professional attitudes @santanderuk , this is not good enough.

  • BunyardAlison Alison Bunyard (@BunyardAlison) reported

    @santanderuk How do i get to contact Mike regnier please , my sons complaint has been handled appallingly from a lost letter that was signed for and didn’t make it to fraud team to lack of communication via letter and then a letter arriving on the 4/8/ 22 dated 17/7 just terrible .