Santander

Is Santander down in Richmond, North Yorkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Richmond, North Yorkshire, England 02/21/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (13%)

    Login (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Website (12%)

    Website (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    @SeanJoh85454473 @santanderuk Yes, support loyal customers

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Moneytrainers Moneytrainers - An Adviser in Recovery (@Moneytrainers) reported

    @MoorgateMermaid @santanderuk @MorganBroadcast There more I read the article there more it seemed like an inside job with access to images and such. Big flaw in the systems, not helped by data protection regulations and policing that is off doing other things. I assume this was the Kent Online story from Monday?

  • TallaHopper Talla Hopper (@TallaHopper) reported

    @MorganBroadcast @IainRWhite I spent yesterday weighing up the pros and cons of switching my bank account to @santanderuk but now am having second thoughts and will probably go elsewhere. Thanks for the heads up on their customer support.

  • Torque_is_Cheap David P (@Torque_is_Cheap) reported

    @MorganBroadcast @santanderuk @VirginActiveUK This is absolutely disgusting. I'm so sorry for your distress. But i am not surprised. It seems that everyone in UK customer facing roles just don't bother doing their job anymore. And their managers likewise. Take them to claims court.

  • laffer1 Lucas Holt (@laffer1) reported

    @mazzzdaaa @MorganBroadcast @santanderuk If I had them, I'd be leaving pronto. They clearly won't help you if something goes wrong.

  • HarryJamesBooks 𝐇𝐚𝐫𝐫𝐲 𝐉𝐚𝐦𝐞𝐬 🇺🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿🇩🇪🇪🇺📚 (@HarryJamesBooks) reported

    @santanderuk How about you set up an email enquiry line for people stuck using your sh!t service from abroad? I've now been on the mobile at nearly €1@ a minute for half an hour trying to speak to one of your idiots because your systems in Germany don't work

  • kimberleytough 💫🧚‍♂️🥀Kimberley Tough💃🏾🧚‍♂️💫 (@kimberleytough) reported

    @XMeekin @MorganBroadcast @santanderuk Wtf! They are basically inviting criminals

  • MKMCrofton Malcolm Martin (@MKMCrofton) reported

    @MorganBroadcast I'm a @santanderuk customer and this morning received an email suggesting I download their app for my mobile. After reading the replies to this thread - no way.

  • Erinshirley Erin Shirley (@Erinshirley) reported

    @MorganBroadcast Oh wow this is awful sorry you're going through this. @VirginActiveUK & @santanderuk should be ashamed.

  • martin_farley Martin Farley🔰💚 (@martin_farley) reported

    @santanderuk have rejected the request to switch, saying my account is blocked. They finally answered their phone and (after 40 mins on the call) said they’d unblocked it. But bank card still not working. I feel like my account is being held hostage Avoid Santander if you can

  • MsGrowbag Alison (@MsGrowbag) reported

    @MorganBroadcast I'm thinking of changing my bank as very unhappy with their customer service. After reading this, I won't be moving to @santanderuk