Santander

Is Santander down in Richmond, North Yorkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Richmond, North Yorkshire, England 03/01/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    @SeanJoh85454473 @santanderuk Yes, support loyal customers

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Jonbritton10 Jon Britton (@Jonbritton10) reported

    After over 20 years with our mortgage provider @santanderuk without ever missing a payment or late payment they can’t help us out for just one month!

  • GDollinHistory George Dollin (@GDollinHistory) reported

    @santanderuk lack of urgency in dealing with mortgages is awful and dealing with what on the face of it is a pretty minor issue, taking a week to send a "thanks for the message reply we'll reply soon" there's now just a month before the mortgage offer expires 🤦🏻

  • TanookiLiam Liam (@TanookiLiam) reported

    @ExpediaUK @santanderuk @ExpediaHelp I do that and get the usual ‘you don’t have a booking with us’. Show them all the previous correspondence showing the issue and am told ‘go to your bank’.

  • Sprockalina Elongated Musket (@Sprockalina) reported

    @santanderuk thank you for NOT giving me the £175 bank switch money that I signed up for. 2 customer service agents, one in December and one 2 weeks ago said everything was in place & confirmed money would be in my account. Now you say I'm not entitled to it. Appalling

  • girlinbluecurls Suzanne 💙💙 (@girlinbluecurls) reported

    @AvivaUK why, after I’ve made an enquiry about a @santanderuk insurance policy, do half the “can we help with something else?” links lead to Barclays policy pages. All I want is my current insurance schedule!

  • Sprockalina Elongated Musket (@Sprockalina) reported

    @MartinSLewis you need to sort your website out if you're putting links to bank switches that are out of date by 2 days. False advertising. @santanderuk you need to do the right thing and increase your compensation to £175 this is your employees error tellinge all was in place

  • IrishmanAboard IrishmanAboard (@IrishmanAboard) reported

    @MartinSLewis why can I only renew my OpenBanking access for 90 dats from my ‘main’ account to my @santanderuk accounts ? Why not for a year? Or 5 years?

  • wadethinksagain wadesthinkinghard (@wadethinksagain) reported

    Hey @santanderuk - how come your phone lines are always engaged? Why does your website not explain requirements, even when there's a question mark? How does one get a security code? #notimpressedwiththeservice

  • JOM95428828 JOM (@JOM95428828) reported

    @santanderuk really poor telephone customer service for new customers! Online banking should not be this problematic 🤔

  • ExpediaUK ExpediaUK (@ExpediaUK) reported

    @TanookiLiam @santanderuk Hi Liam, sorry to hear your refund has been delayed. If you would like to speak to a member of our customer service team then please send a DM to @ExpediaHelp.