Santander

Is Santander down in Richmond, North Yorkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Richmond, North Yorkshire, England 03/10/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    @SeanJoh85454473 @santanderuk Yes, support loyal customers

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • joburgfoodE multi-vaxxer (@joburgfoodE) reported

    @santanderuk Your service is truly terrible. I've been holding for 22 mins and now told to phone again for the Fraud Line to rectify *your* *error* and to expect a wait of up to one hour??! You need to hire some humans...

  • MichelleHallif1 Michelle Hallifax (@MichelleHallif1) reported

    @santanderuk What a bloody joke, been banking with you for over 30 years, absolutely disgraceful now. My card expired 30/9 still no replacement card how am I to pay for things. Horrendous service, been on hold over 43 minutes now no answer still. Might just have to move banks

  • KerryKerrymay77 Kerry Baines (@KerryKerrymay77) reported

    @santanderuk the online chat just tells me to call up with my issue, not a fan of the robots operating the online chat service!

  • TerrySpinks5 Terry Spinks (@TerrySpinks5) reported

    @santanderuk Is the problem with debit cards, from yesterday sorted out yet?

  • Wandsworth3 Deputy WandsworthEye (@Wandsworth3) reported

    @santanderuk Cannot access my accounts as your app fails to open. It hangs after I enter the passcode. Not impressed - you are a grown up bank, not a piggy bank

  • cliffordharris1 Clifford Harris (@cliffordharris1) reported

    @MartinSLewis @santanderuk can't take payments!The pay feature on the website is down for the 2nd month in a row and now phone banking has failed.Last month I tried to pay with my bank via the app but they sent 1 payment back and want late payment penalty! #Santander-disaster!

  • Replicess Kimberley Everest (@Replicess) reported

    @santanderuk Why haven't I been able to make payments to my Credit card for weeks?? Mobile Banking says that I have to do it via your main Website....that tells me to pay via Mobile App! Which is it please?! 😟

  • chris_mulveen chris (@chris_mulveen) reported

    @santanderuk Tried your online service and its shocking, just automated so no further with query, i give up !

  • 3commpr 3CommPR (@3commpr) reported

    @santanderuk @santanderuk phone banking may be busy at the weekend but the wait time is insane! Put a recorded message saying you have tech problems as that is better than people hanging on! #crisismanagement #damagelimitation #customerservice

  • Jonesj1988 Jonesy (@Jonesj1988) reported

    @j0nnybe @santanderuk Don’t bother mate been on for 1:30 and still counting think they have give up for the day whatever has happened is massive. They haven’t even had the decency to tweet and say sorry about payment problems today chaps 😡 joke of a bank