Santander

Is Santander down in Richmond, North Yorkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Richmond, North Yorkshire, England 11/20/2025 19:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (27%)

    Website (27%)

  3. Login (18%)

    Login (18%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    @SeanJoh85454473 @santanderuk Yes, support loyal customers

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • cheshirecat847 Cheshirecat847 (@cheshirecat847) reported

    @santanderuk Had to call several times recently to pay off my mortgage. Every time, a 40 minute wait in a call queue. I ring First Direct and I'm talking to someone within a minute or so. Santander, really poor customer experience, I'm glad we're parting company

  • MisterBloggs European Unionist #FBPE #RejoinEU#Johnsonout. (@MisterBloggs) reported

    @santanderuk please fix your Android app and render it usable before I give up and close all my accounts.

  • ErnieWarrender Ernie Warrender (@ErnieWarrender) reported

    @santanderuk Are you joking. What Branches. What phone service??

  • UkHodge Stephen Hodgkinson (@UkHodge) reported

    @santanderuk trying to open a 123 mini for my daughter is like the krypton factor. Simply uploading a photo is impossible!! Sat on hold for far to long is not helping 😡

  • NewInnMargate Remo Minerva, Resident and Campaigner for New St (@NewInnMargate) reported

    Even the @santanderuk #branches are a joke. Finally found one in Angel, Islington. S. Kenn closed down. 1 teller. Long queues. What a misery of a #bank #avoid

  • raggy1974 davefossey (@raggy1974) reported

    Anyone thinking of getting car Finance with @santanderuk @santanderfi don't bother, very happy to watch you continue to pay for a car that has been rejected 7 weeks ago, with no help from them, in fact the handler has had 2 weeks holiday in that time. Hope he enjoyed it.

  • MrsKelseySBB Mrs Kelsey (@MrsKelseySBB) reported

    @santanderuk I’ve been on hold on the phone for over 2 hours and there is no response to the online chat 25 minutes after the automatic response that I was being connected to an agent. Very poor customer service! Website options are poor not helpful!

  • LukeFarthing96 LukeFarthing (@LukeFarthing96) reported

    What is the point in @santanderuk ‘s 24.7 help chat thing if you don’t get an answer😡

  • StuMan21953001 Stu Man (@StuMan21953001) reported

    @PeterMa33025602 @santanderuk I feel your pain I can't access my business account for the past 5 weeks 60 staff who can't be paid or feed their families and I am told we are looking into it!! Joke of a bank I can't access my own money and their is no branch access apparently. You might be waiting a while!

  • PeterMa33025602 Peter Mannion (@PeterMa33025602) reported

    @santanderuk answer you phones ffs . On hold for half an hour due to you blocking my account. No one answers. I need help.....now. Can't access my own money.