Santander

Is Santander down in Richmond, North Yorkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Richmond, North Yorkshire, England 02/15/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Richmond, North Yorkshire, England

The most recent Santander outage reports came from the following cities: Darlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomDarlington Mobile App
United KingdomDarlington Mobile App
United KingdomDarlington Transactions
United KingdomDarlington Website
United KingdomDarlington Website
United KingdomDarlington Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    @SeanJoh85454473 @santanderuk Yes, support loyal customers

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • CharlieRobery Charlie Robery (@CharlieRobery) reported

    @santanderuk Hi, I'm in the process of switching to another bank and they say it cannot be completed due to an issue on the santander side. How do I find out what this is? The online chat bot isn't very helpful. Thanks

  • kate69035587 kate (@kate69035587) reported

    @santanderuk Surely the worst bank, definitely the worst customer service, all working from home with a phone queue wait of an hour even before 8am with random unfathomable account blocks. Dreadful disregard for loyal customers

  • stoner1968 @Stoner #BackBoris100% (@stoner1968) reported

    @santanderuk took just over an hour to get through!! Very poor service. Customers be aware that someone has managed to send a text from Santander Bank to say a new payment was setup with a link! DO NOT CLICK ON THE LINK if you didn’t set up the payment! #Phishing #Scammer 🚨

  • rinnie1984 Erin Coleclough (@rinnie1984) reported

    53 minutes and counting @santanderuk this is awful.... How can nobody be available to take a call? My question will take moments to answer...... Glad I don't bank with you for my current account

  • enpointedanceuk enpointedancesupplies (@enpointedanceuk) reported

    @santanderuk so here we are 14 days on!! 14 calls, 2 bank visits, 4 emails, 8 tweets AND STILL NO PHONE CALL AND BLOCKED FROM MY EARNINGS. Fined again by school! No one bank with Santander, NOONE. They block accounts and leave you penniless and lie FACT

  • rhiannonbate_ rhiannon (@rhiannonbate_) reported

    @santanderuk 33 minutes on hold to be cut off telling me to go online for help, when online has told me to phone? Absolute jokeeeee

  • JSawyer73256733 J Sawyer (@JSawyer73256733) reported

    @santanderuk you've just lost my custom. What's the point of having 6 layers of security to make a payment and then when the payment is made you block it and then don't answer the phones?

  • hanimp123 Lord Brodie P of Scottyland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@hanimp123) reported

    Know wonder people don’t go to banks anymore if that’s the customer service you get @santanderuk … not that you would be bothered but you just lost a potential customer 😡

  • SHLandlady The Landlady (@SHLandlady) reported

    Why is @santanderuk down yet again? Almost every time I need to do or check something recently. It's really not good enough. 🤬

  • Jossys_Giants86 HIRB082119 (@Jossys_Giants86) reported

    @robertsimms @santanderuk Coincidence, I’ve just had a message from a friend of mine who works for Santander to say he had the most horrible customer on the phone about 3 hours ago who was complaining non-stop so he passed him around 4 of his colleagues for 1.5 hours