Santander

Is Santander down in Richmond, North Yorkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Richmond, North Yorkshire, England 10/22/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (30%)

    Mobile App (30%)

  3. Transactions (17%)

    Transactions (17%)

  4. Login (15%)

    Login (15%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    @SeanJoh85454473 @santanderuk Yes, support loyal customers

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LukieLudlow7 Luke Ludlow (@LukieLudlow7) reported

    @willow1886 @santanderuk I had someone fruadantly take £895 out my Santander account over a month ago John I received a letter from the fraud department today saying please allow us another 20 working days to look into this complete shambles @santanderuk are

  • acusworth80 andrew cusworth (@acusworth80) reported

    @santanderuk is there any way to pay off my credit card through you're mobile app from a non Santander bank account or do I have to do it through the website

  • nickymarr Nicky Marr (@nickymarr) reported

    Hey @santanderuk I'm going round in circles. Got a call from your fraud dept asking me to call you back. On hold 20 mins. Advised via chatbot to message you via app and online banking but both blocked. HELP?!

  • Miffy45 Emma Clayton (@Miffy45) reported

    Atrocious customer service @santanderuk!!! actually in shock. No phone banking bc covid, no in branch appts until December, website broken, only option to talk to a person is waiting on hold for over an hour, whilst my money is on 0.02% interest, wonder why they don’t give a ****

  • kylegordon ¯\_(ツ)_/¯ (@kylegordon) reported

    @santanderuk Why does the "Add, remove or rename an account" feature of your online banking not actually let me add an existing account? I have current accounts and a mortgage with you, and only the current accounts are listed. It's impossible to find or add my mortgage.

  • fidoanddaisy fidoanddaisy (@fidoanddaisy) reported

    @santanderuk your customer services are absolutely rubbish. 2 hours and cut off 3 times today to speak to someone about something I cannot do on your digital channels 🤬

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • DanWorth Dan Worth (@DanWorth) reported

    The @santanderuk cycle app has been broken for entering card details for about two months. Told @TfL and there are numerous complaints on social media but still broken. Another boost for the electric scooters and bikes.

  • Namecheap Namecheap.com (@Namecheap) reported

    @dileepdck @santanderuk @actionfrauduk Hello! We have suspended the abusive service.

  • stevenoverman steven overman (@stevenoverman) reported

    @santanderuk is the most broken bank I've ever experienced. Hours on hold to unlock an account that they blocked due to their own errors. Twice in a month.