Santander

Is Santander down in Richmond, North Yorkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Richmond, North Yorkshire, England 11/23/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    @SeanJoh85454473 @santanderuk Yes, support loyal customers

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • _mediatrix_ . (@_mediatrix_) reported

    .@santanderuk atm just took my cash deposit and then froze. Said there was an error and spat my card back out, but the cash has not been deposited? What am I supposed to do

  • S4rfraz Saf (@S4rfraz) reported

    Disgusted with the @LloydsBank service, transferred to 6 or 7 different individuals before they finally hung the phone up on me. No customer service, absolutely appauled @Barclays @santanderuk your service is much better

  • willackerman123 Will Ackerman (@willackerman123) reported

    @santanderuk My mobile banking app is saying I’ve got no internet so can’t log in, yet here I am on twitter, I need to transfer some money pls help!

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • zolabee123 Zola B (@zolabee123) reported

    @santanderuk been on the line waiting for 1 hour to try and cancel a DD I can't do online! HELP!

  • mx_burg Max Burgess (@mx_burg) reported

    @santanderuk Once again. Please tell me the point of the physical branch if you can’t access the same services as telephone banking? Close them down and invest the money in enough phone staff to answer sooner than 45mins!!! #endoftraditionalbanking

  • overlandertheb1 𝙾𝚟𝚎𝚛𝚕𝚊𝚗𝚍𝚎𝚛 (@overlandertheb1) reported

    Comedic online purchase from @Screwfix. @santanderuk decided I needed a one-time code. It never came. I phoned them. "Turn your phone on and off and try again." Still no code. Phoned again - Elaine in Liverpool puts me on infinite silent hold. Screwfix site gets bored waiting.

  • jamesatkins sǝɯɐɾ (@jamesatkins) reported

    @santanderuk need to be spending less on Ant and bloody Dec and sorting out their completely useless customer service and fraud team Just wasted 2.5 hours of my life trying to get through to them. Easier to bin my card off by letter to the CEO than to get my card unblocked. #done

  • anjix21 ap (@anjix21) reported

    do @santanderuk even pick up the phone? been on hold for about an hour over the course of 2 days🥱awful customer service.

  • NicolaFarmer57 Nicola Farmer (@NicolaFarmer57) reported

    @santanderuk @santanderukhelp Access has been denied to my account. I spent 12 mins at 13:25 listening to banal music and announcements. No one from your security team has called me. I’m waiting on the phone again, though I’m sure that home workers will be watching tv at 19:09 😡