Santander

Is Santander down in Richmond, North Yorkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Richmond, North Yorkshire, England 12/12/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Login (24%)

    Login (24%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    @SeanJoh85454473 @santanderuk Yes, support loyal customers

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • gothbotherer Joe - A Carbon Based Lifeform (@gothbotherer) reported

    @lukeaaronmoore @santanderuk Been with first direct for years and can't fault their customer service.

  • Jamestayls James (@Jamestayls) reported

    Very disappointed with the @santanderuk customer service so far. All I want to do is give them some money!

  • OrlaKearney7 Orla Kearney (@OrlaKearney7) reported

    Why is @santanderuk still showing branches on their website as open, when in fact they’re permanently closed? I had a fruitless and frustrating visit to the Strand today which was a complete waste of my time. Very unprofessional.

  • selina_nisbett Selina nisbett (@selina_nisbett) reported

    @santanderuk Well santander - my sons account is STILL not accessible . What are you doing about it. He can't pay for anything nor withdraw his cash. What is your problem?

  • MRSREALOPINIONS REALMRSOPINIONATED (@MRSREALOPINIONS) reported

    @Jewelisgold @HalifaxBank @santanderuk I cannot believe they support such an awful bank thought they had more sense than that. Since they have supported them I havent watched anything they do xxx

  • Ashbp236 Ash 🇬🇧🇻🇨🙎🏾‍♀️ (@Ashbp236) reported

    @santanderuk I can’t get into the app. Is there a problem?

  • heyblondeyy AidaLabanauskaite (@heyblondeyy) reported

    @santanderuk Great when you spend 3 hours trying to speak to someone. Called up numerous times, call has been ended/hung up. On 2 occasions i asked for the advisor to call me back should it happen again,nothing.Great when your online bankings blocked and cant access your money!

  • fliptrip05 FilTrip (@fliptrip05) reported

    @santanderuk been trying to get a hold you. Experiencing poor customer service . Please pm

  • weny62 wendy gordon (@weny62) reported

    @santanderuk I have just spent over 40 minutes on hold to have the phone put down on me when it was finally answered.

  • benny_62 Ben Durham (@benny_62) reported

    Awful difficulties trying to openan account with @santanderuk Endless emails and requests which are duplicated. Timeouts on uploads and ONE hour waits on the phone !