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Santander

Santander status: access issues and outage reports

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 39% Mobile App (39%)
  • 26% Website (26%)
  • 17% Transactions (17%)
  • 11% Login (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • brianwinteruk
    Brian Winter (@brianwinteruk) reported from Hipswell, England

    @SeanJoh85454473 @santanderuk Yes, support loyal customers

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • StevieDee710
    StevieDee (@StevieDee710) reported

    @bberrybeth365 @santanderuk @VirginActiveUK The very fact that they have a security system in place that has failed makes them culpable in some way. Santander sounds like an awful bank to be with.

  • labour_lives
    Labour Lives (@labour_lives) reported

    @stillawake @santanderuk Many decades ago I remember the security ‘expert’ from Barclaycard telling the police (my clients were in PS for cloning credit cards) that it was impossible. Well clients managed it very well. Stole (inside job) credit card counterfoils from a restaurant. Banks always say No.

  • BretsTypeWriter
    🚀 BretsTypeWriter 📚 (@BretsTypeWriter) reported

    @sjheditor @MorganBroadcast @santanderuk My suggestion is phone Financial Ombudsman Service for advice; then send written complaint to bank/card company via recorded delivery post. If the FOS/FCA receive multiple similar complaints, they will surely take this into consideration. Card company is also probably insured.

  • ScrrreamingPink
    LipstickPainter (@ScrrreamingPink) reported

    @MorganBroadcast @santanderuk @VirginActiveUK This is awful and I’m sorry this happened to you. May you nail each and every one of these bastards.

  • CharlotteNHSRN
    Charlotte Jakab-Hall *BALLOT READY* (@CharlotteNHSRN) reported

    @MorganBroadcast I’m so sorry you’re going through this. I had my purse stolen in London and within 20 minutes they had spent my bank balances on each card- I was with @LloydsBank @santanderuk neither thought to question this, and neither would help to freeze my card. I was trapped in London 1/2

  • jackiecahill5
    JackieC (@jackiecahill5) reported

    @PatrickNeylan @santanderuk Every single time I call my telephone banking service they push this on me. Every single time I say- nah, I like talking to people. I don't understand "apps" and I don't care! #luddite

  • JimmyOKeefe
    Jimbo🚴👨‍👩‍👧‍👦💡 (@JimmyOKeefe) reported

    @JustRowena @santanderuk We're with @santanderuk but we're considering switching. This incident has most likely expedited that decision as we've been victims of this a couple of times and wouldn't like this level of service. Come on, give the last her money back!

  • Cameron2Jo
    Jo Cameron (@Cameron2Jo) reported

    @MorganBroadcast This is absolutely awful. @santanderuk must help you out here . Disgusting customer service . @VirginActiveUK also have to take some responsibility

  • OuchMouse8
    Ouch Mouse (@OuchMouse8) reported

    @MorganBroadcast @santanderuk And they wouldn’t let me close my account because there were pending transactions on it 🤡 I sincerely hope they get their **** together, and that something gets done because this is so beyond unacceptable

  • Foxvickie2
    Fox vickie (@Foxvickie2) reported

    @MorganBroadcast @PeterDbrash Can we help put pressure on @santanderuk to do the right thing and refund you?