Santander

Is Santander down in Richmond, North Yorkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Richmond, North Yorkshire, England 11/18/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    @SeanJoh85454473 @santanderuk Yes, support loyal customers

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Christo56167934 Christopher Hall (@Christo56167934) reported

    @santanderuk How do I call the customer service line for existing mortgage holders from abroad please, the 0800 number does not work when abroad

  • smartcommsglos Tony Bowden - Glos ☎ (@smartcommsglos) reported

    How are you meant to run a business when you bank with @santanderuk - bank card doesn’t work, replaced and still not working. Tried depositing cheques and cash twice this week & machine won’t allow me to. Terrible business bank!

  • nic007tennis Nicky (@nic007tennis) reported

    @santanderuk hi, ive just switched bank accounts so can no longer access my santander statements- can you advise how i can see my last statement please?

  • Sensespeaking jayne dough (@Sensespeaking) reported

    @bancosantander @santanderuk what kind of bloody service are you running. My daughter has a savings account with over 10k in it; a current account and a credit card is never o redrawn and today you give her notice that you are closing it?? Why??? She is IDEAL customer

  • AkashiiX Akashi❌ (@AkashiiX) reported

    @WhaleChart there is nothing that can stop a customer to sue its bank . Banks has no right on how you spend your money #Cryptos #CryptoInvestor @santanderuk @LloydsBank

  • philip_chapman1 Phil Chapman 🇺🇦🌻 (@philip_chapman1) reported

    @OctopusEnergy You have no problem taking a monthly direct debit from @santanderuk but have security concerns about putting it back? Given these security concerns, should I cancel my direct debut to be extra safe?

  • alwiello Alex Lockhart 🍉 (@alwiello) reported

    @santanderuk ... why is your server always down. Literally every day this week I've not been able to access the app ... server times out/ not responding ...

  • lucas_max315 Luke Thresh-Holloway (@lucas_max315) reported

    @santanderuk finding it impossible to get any kinda of mortgage advice from you. Phoned 3 different phone numbers and turns out you can't get mortgage appointment in store and it has to be all done online? It's a mortgage! Why on earth can I not interact with a human being???

  • ExBusinessman Ex Businessman (@ExBusinessman) reported

    @santanderuk Banking App not working.

  • Ruthis0nfire Rita Slayworth (@Ruthis0nfire) reported

    @PayGapApp Thirty point WHAT ******** @santanderuk