Santander

Is Santander down in Richmond, North Yorkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Richmond, North Yorkshire, England 12/06/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Login (21%)

    Login (21%)

  3. Website (16%)

    Website (16%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    @SeanJoh85454473 @santanderuk Yes, support loyal customers

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • kimberlymabry56 Kimberly mabry (@kimberlymabry56) reported

    @novakg11 @santanderuk I will kindly recommend you to jeffcoder on WhatsApp he fixed mine when I had similar issues....inbox him onWhatsApp... .+15855227949...

  • S_Marshall_1 S_Marshall (@S_Marshall_1) reported

    @santanderuk URGENT HELP PLEASE. Trying to use Visa Debit card to pay for Covid test prior to return to UK. Recd OTP Code & entered it but payment declined. Can’t get answer when I phone you. How do I proceed?

  • Pt2537 Paul (@Pt2537) reported

    @santanderuk @santanderukhelp oh you picked the wrong person to upset when you decided to upset my mother!!!! So, my mum , a pensioner, a customer of your bank for 20 years has her pension paid into her account.

  • OrAlwaysNapping AlwaysThinking (@OrAlwaysNapping) reported

    @santanderuk We used to bank with you but one month you sent our statement to another customer and we received another customer’s. When I called to complain, the breach was acknowledged but not taken seriously.

  • amy37262378 amy (@amy37262378) reported

    @santanderuk I have been calling to speak to someone about my mortgage every day since the 1st September. Wait for over 40 minutes every time to be hung up on or go through to an automated voice telling me I can’t leave a message! Absolute joke! Went in to the branch and couldn’t help either!

  • chloe_k_99 chloe (@chloe_k_99) reported

    @santanderuk after 0 help for month now finally get somewhere with my new bank card most help had in month after being told 5 stories my card been made oh it actually hasn’t turns out should had month ago you jst didn’t want replace one was already made for Me, shocking help

  • EynsfordLad David (@EynsfordLad) reported

    @santanderuk Is anyone working in your UK office today? I've been on hold for far too long now it's a joke!!!!

  • JonnyRogan Jonathan Rogan (@JonnyRogan) reported

    Has anyone else had issues opening a business bank account with @santanderuk. I an existing customer and I was told they are recruiting staff and will get back to me when this occurs. Yet @Tidebank offer to do it online in minites. #customerservice

  • Yuslords kimberly smith (@Yuslords) reported

    @Zapex111 @santanderuk After many attempts to recover my hacked account back, support wasn't helpful all thanks to @ETHICAL_HACKER07 on Instagram who came to my rescue and recover it back for me, he's Genius, I can't stop recommending him

  • jadoregeorgia Georgia ♡ (@jadoregeorgia) reported

    Heyyy @santanderuk when are card is due to expire, you’re website says an automatic one will be sent out? Any idea when it should arrive?