Is Santander down in Richmond, North Yorkshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Richmond, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (47%)
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Login (21%)
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Website (16%)
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Transactions (11%)
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Withdrawals (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Brian Winter
(@brianwinteruk) reported
from
Hipswell, England
@SeanJoh85454473 @santanderuk Yes, support loyal customers
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Kerr
(@TheRunningDon) reported
@santanderukhelp Still not resolved @santanderuk @santanderukhelp Happily someone now wishes to end the game of pass the parcel and take ownership of the complaint. A small step forward. Deeply unimpressive customer service so far. Hoping your organisation has a game you can be motivated to up🤞🏻
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Holly Daglish
(@holly1977_holly) reported
@santanderuk great customer service over the last few months and particularly today! 🙏🏻
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SamT97
(@SamT9707) reported
@santanderuk have you acknowledged that your online services are experiencing issues? Trying to log into my online banking on a new device but the phone authentication doesn't work. So no one can log into their online banking on a new device atm. #santanderdown #downdetector
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Jane Lambert
(@nipclaw) reported
My call to @santanderuk appeared to be answered after 57 minutes delay. The number rang several times and then it went dead. I kept shouting "hello" down the line to no avail. The result is that I have wasted an hour for nothing.
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Jane Lambert
(@nipclaw) reported
I have been kept waiting for 40 minutes by @santanderuk's call centre. Such delays are caused by underinvestment in the service. The solution is to employ more call handlers, If they can't recruit enough here they can go abroad,
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Dr Julie Scheiner
(@TherapyExpert) reported
@santanderuk you say you make bills easier but impossible to contact you! Ridiculous service and time wasting!
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Jayne Reynolds-Lloyd
(@jaynelloyd04) reported
Been with @santanderuk since I was a baby & the one time I need their help. I spend 1 hour 23 minutes on hold to be told you need to place your request online. Now I’m on line I can submit as it won’t accept any photos 🤬🤬🤬🤬🤬. Maybe a change is needed !!!
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WozxAmbassador
(@WozxAmbassador) reported
@santanderuk Santander when will you give customers a chance to help the environment by bringing out climate change bank accounts? I want to support businesses that care about the environment. #wozx @EfforceOfficial
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Riddim Ryder
(@Riddim_Ryder_86) reported
@santanderuk Great customer service team you have on the phone and complaints department.... NOT! Worst bank I've encountered! Rude *** staff!!
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Robert Fletcher
(@Arrowmaker15) reported
@antanddec perhaps you could go and help @santanderuk answer their phones?