Is Santander down in Richmond, North Yorkshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (38%)
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Website (27%)
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Transactions (18%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Brian Winter
(@brianwinteruk) reported
from
Hipswell, England
@SeanJoh85454473 @santanderuk Yes, support loyal customers
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Dale
(@QwertyDesignUK) reported
from
Dewsbury, England
@santanderuk close all of your branches and make it impossible to call. What kind of service is this?
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Vipul Patel 💙
(@FGWay1) reported
@santanderuk absolutely brilliant service from Gary Groom at the Stevenage Branch to sort out the mess created by your online team who managed to freeze my account
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Sahid Ahmed
(@sahidahmed79) reported
@santanderuk hello, I’ve set up future date payment via online banking but I need this cancelled. But your customer services advised future payment cannot be stopped but you will need to contact the retailer. But the retailer never picks up their phone. Unhappy bank cannot help!
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Derek O’Riordan
(@CoachCurious) reported
@santanderukhelp / @santanderuk are perhaps the most incompetent, incoherent, inconsistent and infuriating bank to deal with! The "Customer Service" department is need of a rebrand to "Customers Severed"
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Maz Dogg MC
(@mays4026) reported
Hi @santanderuk would like to report a fault on your phone banking. Every 20secs im told "Sorry to keep you waiting" This is excessive anyone would think you want me to hang up.... please fix asap
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Miss R
(@MissR_Y5) reported
@santanderuk I’ve been receiving the previous occupier’s bank statements for the last year and writing ‘not known at this address’ and sending back hasn’t worked. Can you help?
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Helen Langan
(@helen_langan) reported
@santanderuk Trying to solve an urgent problem and your web site chat is useless, no way to speak to anyone central or at branch, appalling service! People need to be able to speak to humans all issues don’t fit into an AI algorithm. Can someone DM with a contact number thanks.
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brenda🌻
(@breakevenbrenda) reported
@santanderuk been sat in the branch for over 20 minutes waiting to get to speak to someone, noone has appeared or even explained why I'm still waiting after the advised 5 minutes I was initially told, taken time out of my lunch from work for poor service
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wigmore-welsh 💙#FBPE #FBPPR
(@wigmore_welsh) reported
Urrgghh 59 minutes on the phone to @santanderuk who are unable to send out an expenses PDF either via post or email, or have a copy to read online. It would appear I am FORCED to complete online Useless, a high % of the clients I manage would find that impossible
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Emily Douglas
(@emilylizzierose) reported
@santanderukhelp Yeah perfect - thanks for nothing. 100% will be leaving @santanderuk asap. You've withheld my wages twice now - and this time i'll miss my rent payment. shocking customer service.