Santander

Is Santander down in Richmond, North Yorkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Richmond, North Yorkshire, England 11/22/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    @SeanJoh85454473 @santanderuk Yes, support loyal customers

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Maisie_Bytes Maisie_Squeak (@Maisie_Bytes) reported

    @santanderuk I'm hugely disappointed with your customer service team. A quantity of 46 refunds were sent to me, from @Googlestadia, overnight and only 4 turned up. The other 42 were on a, now, expired debit card. Why can your CS team not help me? Why can they not explain ANYTHING

  • jeandvt10 jeanette del val (@jeandvt10) reported

    @santanderuk Is your institution having problems? Why are you putting bank holds on transfers , it has been over 10 days! I have been making transfers for the past 6 years and NOW you put a hold on a 2000 euro transfer? What is happening there?

  • PaulBratt paul (@PaulBratt) reported

    @santanderuk is the mobile app still down I can't log in

  • martymcgrath84 marty mcgrath (@martymcgrath84) reported

    @santanderuk I just joined Santander and I’m raging I switched now. I was on the phone a few weeks ago for 2 hours trying to find out why my card stopped working. Not even a txt or email since

  • jdaviescoates @jdaviescoates@social.coop on Mastodon (@jdaviescoates) reported

    👋 @santanderuk @santanderukhelp please fix your online and app banking so that it's possible for me to copy/ paste my secure passwords etc saved in my password manager. The current system doesn't nothing at all to improve security but makes the user experience REALLY bad #fail

  • Grammar12267939 Jambalaya (@Grammar12267939) reported

    I have just been informed by 2 separate @santanderuk @santanderukhelp employees that they are all working from home. This was in response to me saying he sounded ******, very laid-back. I’d like to speak to someone in a call centre! Closing account now. Diabolical cust services!

  • mortimer_ryan Ryan Mortimer (@mortimer_ryan) reported

    @santanderuk App still not working ??

  • James2022R JR (@James2022R) reported

    @santander_resp @santanderukhelp They have failed to assist for months now. Excluded me from discussions and progress of an attempted fraud on my account, and closed the complaint without including me. Your n house counsel has not responded to my direct letters, so must support @santanderuk collusion in fraud

  • SnelsonVictoria Victoria Snelson (@SnelsonVictoria) reported

    @santanderuk account has been blocked due to supposed fraudulent activity which it wasn’t, it was myself trying to move money. Now locked out of app and account, unable to help in store due to no photo ID on me and hours spent on hold on the phone with a small baby at home

  • lesley_kiel Lesley Kiel (@lesley_kiel) reported

    @santanderuk My app is still not working