Santander status: access issues and outage reports

Problems in the last 24 hours in Radstock, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Radstock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Radstock, England

Latest outage, problems and issue reports in Radstock and nearby locations:

• 
  Chris (@Chris_________M) reported 30 minutes ago from Bristol, England

  @santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oasis (@Oasisrvti) reported 4 minutes ago

  @santanderuk the “please call us so can help you” is a scam btw, next time be honest “please call us so we can do absolutely nothing expect give you inconsistent information & take time off your life”

• 
  SystemicHarmXposed (@SystemicHarmX) reported 7 minutes ago

  @santanderukhelp @santanderuk - failed me, using their deep pockets and legal experts. I cant believe individuals cant get justice. How can one get justice when the system is broken. They were fined for same failures in 2022 - but they use tactics to destroy me further.

• 
  Kris (@lookitskris) reported 8 minutes ago

  @santanderuk you cant uninstall and reinstall a website. Pass this on to your devs

• 
  Barry (@Gowithbazza1) reported 16 minutes ago

  .@santanderuk, you're asking me questions. You already know the answers to you know what goes into my account and where it's from WTF. I do not have the mental capacity to deal with this **** hull. you're digging me into. Please STOP!!

• 
  Matty Hough (@MattyHough2) reported 17 minutes ago

  @santanderuk Hi @santanderuk — I was advised a case handler would contact me after 8am today, but I still haven’t received any email or contact. I remain stranded abroad without access to funds. Please urgently escalate this and contact me immediately

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 17 minutes ago

  @santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  Evee Carr (@EveeCarr) reported 18 minutes ago

  @santanderuk Bloody awful in branch service. One teller on. One transaction has taken 20 mins... Queue of 8... Pathetic.

• 
  dazz ii am (@dazzgedd73) reported 19 minutes ago

  Find it hard to believe how poor @santanderuk customer service is, been with them since Abbey National days (40+ years) unbelievably poor, certainly not the bank they were

• 
  Paul Fowler (@badger_uk) reported 19 minutes ago

  @santanderuk your customer care is shocking. I have been on your live chat since 3.20pm and no one has come back to me. No one at all

• 
  Peter Oakley (@agentoakley) reported 20 minutes ago

  @santanderuk Hello, yes and they have submitted the data to Santander but came back as didn't meet t&C's despite Santander agent confirming that I had. Think error in the data they submit as my acc. wasn't open properly for 3 weeks. I have all the agent chat msgs+ call logs