Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Radstock, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Radstock, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Radstock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports Near Radstock, England
Latest outage, problems and issue reports in Radstock and nearby locations:
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Chris (@Chris_________M) reported from Bristol, England@santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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pink ladies plymouth (@loveforplymouth) reported@santanderuk We called as the wait is terrible can’t even give us an appointment over the phone got told to come in today but the cue is massive plus only 2 staff again no one on the floor helping staff should have the AVAILABILITY TO HELP IN BRANCH
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Adam Wilpappi (@wilpappi) reported@santanderuk how can a company of your size be so terrible with the way you deal with your customers 🤬
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Martin Hughes (@MartinH01846340) reported@santanderuk @TSB God help the customers. Closing all their branches.
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Edward Terry (@iamedterry) reported@santanderuk I think that’s symptomatic of a bigger issue. Having to wait 8 hours for text support says many things about your systems. 1) The AI chat assistant doesn’t deliver; 2) There are fundamental underlying issues that are causing so many people to need support (the bigger issue).
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Edward Terry (@iamedterry) reported@santanderuk As a systems and process specialist I can see there’s a deeper issue that needs addressing. And removing telephone support was not a smart move either. Why are you making it so hard to get support? Do you want to lose customers? It wouldn’t surprise me if you are.
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glosuk68 (@glosuk68) reported@santanderuk Not only have you not opened your Leighton Buzzard branch today (and next weekend), your one outside cash machine is down. Thankfully the @AskNationwide is open and their machines are working.
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Adiba. 🇵🇸 (@Adiba_xx) reported@santanderuk I’ve been trying to reach your fraud team for over an hour by phone & unfortunately neither the website or app is able to resolve my issue. Customers really shouldn’t be left waiting this long for support. Could someone please assist urgently? Thank you
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Maks (@omgitsmaks) reported@santanderuk Are these advisers also able to help with a money transfer request or i have to wait until tomorrow morning?
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Clippz (@Clippz) reported@santanderuk Why doesn't your chat feature work on your website. It has been broken for ages!
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KM (@KEM0901) reported@santanderuk hi, please can we have some way of getting support for my daughter who is trying to set up a student account. We can’t phone as she doesn’t currently have an account.