Santander

Is Santander down in Radstock, Bath and North East Somerset, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Radstock, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Radstock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Radstock, Bath and North East Somerset, England 12/04/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports Near Radstock, England

Latest outage, problems and issue reports in Radstock and nearby locations:

  • Chris_________M Chris (@Chris_________M) reported from Bristol, England

    @santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Bev1975 Beverly Ardabili (@Bev1975) reported

    Well thanks @santanderukhelp @santanderuk another 40 minutes holding. When I got to number one in the queue no answer for 15 minutes. No other way to contact you. Very frustrated and upset as need help immediately. In USA so can’t get to a branch 😡

  • johnineurope321 John (@johnineurope321) reported

    @santanderuk hello, I need a one-off cheque, is this something your staff in branch can help with? I haven’t owned a cheque book in 20 years and I don’t need a whole new cheque book.

  • christeljacques christeljacques (@christeljacques) reported

    @santanderuk been asked to call your security team to verify transactions but it's impossible to get hold of anyone: been on hold for 30 minutes!

  • RossCampbell90 Ross Campbell (@RossCampbell90) reported

    @santanderuk really are the worst bank about for customer service !

  • HollyWimbridge Holly Wimbridge (@HollyWimbridge) reported

    @santanderuk @santanderuk I’d like to know why I’ve been waiting 2 weeks for a call back from your complaints and investigator team after having all of my money stolen, customer service at its finest

  • jeniwindsor Jeni Windsor (@jeniwindsor) reported

    @santanderuk excellent customer service from Robin Smith, Branch Manager of Colchester yesterday. Took a lot of time to support us with our current issue; a real credit to Santander.

  • fantasypgatour fantasypgatour (@fantasypgatour) reported

    @santanderuk to know the situation I am in and the lack of doing anything on Santander's end despite me explaining this situation to what must now be at least 6 separate individuals at the company. This business is sick in my opinion just let me access my money please!

  • willsines Nigel Willson (@willsines) reported

    @cymboi @santanderuk Spoke to them yesterday about this, asked why no warning, they said everyone got a text/ email,. Really! Virtually impossible to do online banking on a 4” phone Santander. I’ll await my new phone.

  • Mike_linsky Michael Linsky (@Mike_linsky) reported

    Service at its worst! @santanderuk, I have sent over 6 hours on and off over the past two days on the phone trying to get through to someone in support. It was faster for me to move banks then get in contact with you! Well done @StarlingBank, unlucky @santanderuk

  • SgtMakepeace Harry Makepeace 🇬🇧 (@SgtMakepeace) reported

    @santanderuk I want to speak to an agent to check all is well with my account. I cannot get through to ANYONE. This is so stressful and difficult. The number on your bot is unobtainable. What a terrible service.