Is Santander down in Prestonpans, East Lothian, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent Santander outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Mobile App | |
| Edinburgh |
Transfer | |
| Edinburgh |
Transactions | |
| Edinburgh |
Login | |
| Edinburgh |
Mobile App | |
| Edinburgh |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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mette baillie
(@freja_fashion) reported
from
Edinburgh, Scotland
@StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful
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Mαɾƙ Lყɳɳ-Aԃαɱʂ
(@marklynnadams) reported
from
Edinburgh, Scotland
Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻
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Liam Stewart
(@LiamAStewart) reported
from
Edinburgh, Scotland
Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?
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Oliver Woodruff
(@StreetDogMaggie) reported
from
Edinburgh, Scotland
@santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Hayley-Jayne
(@Hayley_Tutton) reported
@santanderuk are your intermediary phone lines working? Been on hold for 2.5 hours and counting ......
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AskAmy.Life
(@AskAmy_Life) reported
£332 has gone from my account in the last 24 hours and I have no way of finding out just wtf is going on. Crap service @santanderuk
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wackygt
(@wackygt) reported
@santanderuk my friend had her card details used for an amazon subscription but doesn't have an amazon account. U have cancelled the card but told her she can't get the money back bcoz it's a subscription and she needs 2 talk 2 @AmazonHelp but can't give her bank details? #WTF
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Anxiety Sugar
(@AnxietySugar_) reported
Head up; A scam company have been using @santanderuk to commit fraud. They appear on your phone as if it's the same number as what appears on the website, however Santander says in their policies that no in-person consultant would call you, only an automated voice if necessary.
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Mask wearing blue bean 💙
(@bluebean76) reported
@MuradQureshiLDN @santanderuk @CityWestminster How awful. Hope everyone is okay.
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Kael Graham
(@GrahamKael) reported
@santanderuk Hi my mortgage application has been delayed once due to a solicitor error and now Santander will take 7 working days to process their new documents. My mum is critically ill and I need to travel to see her. How do I contact someone, to see if anything can be done?
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Anna Fedorova
(@FedorovaAM) reported
Spent over an hour today trying to get hold of a @santanderuk mortgage adviser. As a self-employed person, I can't apply to increase my mortgage online, but it's impossible to get hold of anyone on the phone. What to do? Don't you have a chat service @santanderuk?!
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A
(@mdsa92) reported
@santanderuk why is it borderline impossible to use your website for anything but the simplest of tasks? Constant crashing makes it impossible to do anything
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Jude Kenyon
(@tarrant01) reported
@santanderukhelp @santanderuk I am very distressed by the bank's actions. I have been prevented from withdrawing my own money from my account and have been told it could be 24 hours before anyone from the 'back office' is able to explain this further to me and allow me access to my money
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Al Feher
(@AlFeher77) reported
@santanderuk Very poor customer service. Disconnected 3 times on 0800 028 4055 opt 5, the 4. Then when I do get through to someone after waiting for 15 mins they hang up on me 😡