Santander

Is Santander down in Prestonpans, East Lothian, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestonpans, East Lothian, Scotland 03/10/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

  • StreetDogMaggie Oliver Woodruff (@StreetDogMaggie) reported from Edinburgh, Scotland

    @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • cleo_crick CleoCrick 💙 (@cleo_crick) reported

    @LizKershawDJ @santanderuk Not everybody wants to/is able to bank online nor have access to IT. I have switched my custom to the bank which has retained an open branch in my area.

  • mikecosgrove7 mike cosgrove (@mikecosgrove7) reported

    @LizKershawDJ @santanderuk No point in driving to Faversham; Barclays, Nat West and Lloyds have all closed. It's for customer care!

  • jvm_john jonnyv (@jvm_john) reported

    @LizKershawDJ @santanderuk That's the Tory way Liz , not service as the priority but "profit" . Just saying

  • SukhSinghCrypto Sukh Singh (@SukhSinghCrypto) reported

    @LizKershawDJ @santanderuk Google Opening times (most banks nowadays are closed early on Saturdays; also, does the ATm allow cheques to be deposited...? Some banking apps also allow scanning of cheques... unfortunately physcial banking for good or bad are shutting down due to digitisation.

  • sellseebill Sellsee Bill (@sellseebill) reported

    @santanderuk 40 minutes and still waiting for someone to answer your phones. very poor service

  • TonyLoftus70 Tony Loftus (@TonyLoftus70) reported

    @santanderuk Hi I am trying to upload documents to the Santander site to open an account but getting an upload failed message . I have tried from two different devices. Can I send via email if give the reference number etc Regards Tony

  • Rochdale_Cowboy Craig (@Rochdale_Cowboy) reported

    @LizKershawDJ @santanderuk If Santander can't provide the service you want, and other banks can - why don't you just switch banks?

  • J57104065 J (@J57104065) reported

    @santanderuk Tried twice today 30 mins no answer from the fraud line! Can’t sort this on line, tried the bot no good and an on line agent both no help !!

  • iamtoobusy Brenda Kay (@iamtoobusy) reported

    @LizKershawDJ @santanderuk Their answer will be you can pay it in at a Post Office.....nothing about customer service though!

  • antib69 Out with Tories 🇺🇦 (@antib69) reported

    Oh, @santanderuk you peed me off now! You locked my accounts - retail & business. I closed another one few months back. Can't access the other two now!