Santander

Is Santander down in Prestonpans, East Lothian, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestonpans, East Lothian, Scotland 03/31/2026 04:25

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Website (27%)

    Website (27%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

  • StreetDogMaggie Oliver Woodruff (@StreetDogMaggie) reported from Edinburgh, Scotland

    @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • sloberdobabob Robert Fage (@sloberdobabob) reported

    @santanderuk unable to connect this morning using Safari is there a problem?

  • 77sylvia Sylvia ♠😷🤟🌹 (@77sylvia) reported

    @SkyUKbroadband NOT HELPFUL THAT I CANNOT USE WIFI THIS MORNING. CANNOT ACCESS MY BANK!!!!! @santanderuk

  • j6pmc Peter McCabe (@j6pmc) reported

    @santanderuk I cannot access my account either online or via the app. What is going on and why has there been no announcement?

  • tomforty1 Tom Forty (@tomforty1) reported

    @santanderuk What's going on with online banking, can't get on through app or website. Sever down. When will it be fixed?

  • Laura52772108 Laura (@Laura52772108) reported

    @santanderuk is there a problem online today? My app keeps saying server not responding and the online log in page for personal banking wont load either

  • Hadok184 Hadokcotdamn (@Hadok184) reported

    @santanderuk Server is down?!!! Please sort it out now!!! As I have stuff to do with my online banking #SantanderUK #Serverless #onlinebanking

  • DrAndrewUK Dr Andrew Carr (@DrAndrewUK) reported

    @santanderuk online banking down. Update please. Down detector has 800 reports, all over local newspapers but your website says everything is fine.

  • Lukeylu60340314 Lukeyluke (@Lukeylu60340314) reported

    @smallholdingsis @santanderuk I had issues with the app. However it seems to be customers mainly using sky broadband. I turned my WiFi connection off and just used mobile data and connected to the app fine

  • strange_lynn Lynn Strange (@strange_lynn) reported

    @bilko2805 @santanderuk Me too. No access on app or via website.