Santander

Is Santander down in Prestonpans, East Lothian, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestonpans, East Lothian, Scotland 01/02/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent Santander outage reports came from the following cities: Edinburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Mobile App
United KingdomEdinburgh Transfer
United KingdomEdinburgh Transactions
United KingdomEdinburgh Login
United KingdomEdinburgh Mobile App
United KingdomEdinburgh Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • brendankiwi brendan greally (@brendankiwi) reported

    @santanderuk well done to santander for cutting off all communication with customers (webchat/email) and closing more branches....and demanding customers have their apps and phones to access their account. did you think about broken phone problem??

  • 2nd_ellllectric Unknown wonderer (@2nd_ellllectric) reported

    @santanderuk do you know how infuriating your UX is for mortgage-only holder log in detail recovery? I don't have a special pin in my head, nor the user ID is recoverable via the mortgage account number. Why I have to wait 4-6 days for 2 letters in 2021? Utter ridiculousness!

  • cdm99VRT cdm (@cdm99VRT) reported

    @santanderuk wtf is going on? 2hrs to get thru to cust servs team and still my payments are refused. My house sale completed 2day! I remember 2008 & the crash & who bailed u out

  • Vetryn_ Vetryn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Vetryn_) reported

    @santanderuk is their problem with online banking ?

  • BuyersReport Buyers Report (@BuyersReport) reported

    Appalled that I had to wait 37 mins on the phone to @santanderuk just to get the account and sort code I need to make a payment into my credit card. This information should be available on the website. I did not want to use a debit card to make the payment. Pretty poor show.

  • AdvocateChar Charlotte Jane (@AdvocateChar) reported

    @Barclaycard Well it’s still not arrived and a visit to the bank where it happened didn’t help either, as it’s Barclaycard’s responsibility and not @santanderuk

  • marylavenderone mary lavender (@marylavenderone) reported

    @BizMasterP @santanderuk Same thing happened to me few weeks back someone on here recommend @vaezil he help me recover my locked account In 30mins. His an expert.

  • PAULMONK MONK (@PAULMONK) reported

    @MartinSLewis looks like @santanderuk have bottled it and the £40 Amazon voucher mentioned in your newsletter has been pulled early. Make sure your website stops sending them trade!

  • BizMasterP Stephen Price (@BizMasterP) reported

    @santanderuk I’m locked out of my account online and the app and have been on hold for over 30 mins for which is a $60 phone-call for me. You have a chat bot that is zero help. I need someone to contact me immediately.

  • Mikey105uk Mikey 🇪🇺 (@Mikey105uk) reported

    @santanderuk why on earth when trying to "Pay existing payee" on a laptop, does your website from a normal grown up looking one, to one that looks like it's designed for 3 year olds?