Santander

Is Santander down in Prestonpans, East Lothian, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestonpans, East Lothian, Scotland 03/20/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (25%)

    Website (25%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (10%)

    Login (10%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

  • StreetDogMaggie Oliver Woodruff (@StreetDogMaggie) reported from Edinburgh, Scotland

    @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Katrina_Watson Katrina Rose Watson (@Katrina_Watson) reported

    I’m so fed up with the horrible service I’ve been receiving from @santanderuk. They can’t seem to help me at all! Their complaints team are unresponsive! @santanderukhelp

  • markkennyfilm Mark Kenny (@markkennyfilm) reported

    @santanderuk I'm about to close my NatWest account down after 19 years with them over them blocking payments to Binance. When I work for money I intend to spend it on what I want, and not what my bank permits. Does Santander have any intention to do the same before I move over?

  • Kishanp23 Kishan Patel (@Kishanp23) reported

    @santanderuk I knew your service wasn't great, but didn't realise how shockingly bad it was until today. My parents attempted a high value transaction which got suspended for fraud checks (absolutely fine), got through to an agent on the phone who suspended the account (1)

  • jixsaa Jix.eth🦇🔊 (@jixsaa) reported

    @santanderuk Are you joking Santander? Taking back control of our finances through your bank when you block us from buying Bitcoin and crypto! It’s our money and you not yours! You use of money for For your dodgy dealing

  • ShinyShep Claire Sheppard (@ShinyShep) reported

    Help please @MartinSLewis are all mortgage providers declining to lend to those who’ve received furlough or SEISS? Or is it just @santanderuk ? Surely this applies to millions of potential customers?

  • RichEllerington rich ellerington (@RichEllerington) reported

    @santanderuk Are there currently any issues with the website? I've logged in to my account for the last 3 days but it still won't let me pay anything off my credit card. I've tried several payments off different card but still nothing. It's kinda getting annoying now. Thanks

  • knobalob Sophie A 👸🏼 (@knobalob) reported

    Trying to get through to the fraud team at @santanderuk and it keeps hanging up… Anyone wanna help?

  • Valentine06 Shaun Valentine (@Valentine06) reported

    Keep getting an error message on my online banking any time I try to do anything... @santanderuk

  • ifarrow Ian Farrow (@ifarrow) reported

    @santanderuk please help. You have sent a dormant account notice to my deceased father. The account is due to close on 14th September. My mother is very old and unable to provide details of the account. Your automated phone line needs this information.

  • TheresaFarlow Theresa Farlow (@TheresaFarlow) reported

    Well I was trying to open a new account with @santanderuk but negotiating their web site is like going round in ever decreasing circles. I give up!