Santander

Is Santander down in Prestonpans, East Lothian, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestonpans, East Lothian, Scotland 03/24/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Itz_sadskid02 Steve Heath (@Itz_sadskid02) reported

    @nadnosliw @santanderuk Incase the support system is not responding to your request Contact @divine_temi to recover your hacked ,suspended or banned account...They are good I recommend them...

  • StevenH3434 Steven Heath (@StevenH3434) reported

    @shelleyboo80 @santanderuk Incase the support system is not responding to your request Contact @divine_temi to recover your hacked ,suspended or banned account...They are good I recommend them...

  • tinsongemma Gemma Geoghegan (@tinsongemma) reported

    @santanderuk I’ve been on hold for security for a total of over three hours (55 mins last night). I try repeatedly to get through. I’ve asked for a call back but told I need to keep trying. All I want to do is unblock my card (you won’t tell me why it’s blocked) Help. Please.

  • MaryONeill85 Mary O'Neill (@MaryONeill85) reported

    @keian2006 @santanderuk @santanderukhelp this is awful - please step in immediately! Funds are fraudulently taken you have a legal responsibility to act!

  • HStodd89 Hannah Griffith (@HStodd89) reported

    @santanderuk only way I can do this is through sending secure codes to my phone for the thieves to see or giving them a call whilst having no access to a phone... It's the next day & I get an email from @santanderuk asking if they can call me to sort it out.. Good work guys👏

  • ChanterKate kate chanter (@ChanterKate) reported

    @santanderukhelp @santanderuk Santander, please help. I have been trying all day to report serious fraudulent activity (identify theft). Please can you tell me who to contact.

  • michaelwhite196 MikeLively (@michaelwhite196) reported

    @santanderuk WORST BANK IN THE WORLD. Please share. - 10 working days - 25 hours on hold - 6 security checks - at least 4 departments - probably at least 12 different people and I still can’t get my money transferred! Please share!! Help me get this seen.

  • mikeliddle 🇺🇦🇪🇺Mike Liddle🇪🇺🇺🇦 (@mikeliddle) reported

    @santanderuk Hi, have tried applying for something on 3 separate devices and your website crashes. Can’t be all my devices aren’t working, but your online chat team weren’t able to help.

  • ChanterKate kate chanter (@ChanterKate) reported

    @santanderukhelp @santanderuk I have been passed around all day, and now cut off after being on hold for over an hour. Please help with who I should contact.

  • fallingstartime Fallingstartime (@fallingstartime) reported

    @santanderuk Thank you for the wasted hour hanging on the phone to be told I was through to the wrong department and they couldn't help me.