Santander

Is Santander down in Prestonpans, East Lothian, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestonpans, East Lothian, Scotland 02/23/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

  • StreetDogMaggie Oliver Woodruff (@StreetDogMaggie) reported from Edinburgh, Scotland

    @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • glyndjenkins Glyn Jenkins (@glyndjenkins) reported

    @whufcne @santanderuk @santanderukhelp TSB offer a far better service as MrsJ can confirm!

  • nigelwUK Nigel Whitfield (@nigelwUK) reported

    @CaptainHippo @RAIPR @santanderuk Also in MBNA, Virgin and Halifax card apps (but not Starling or John Lewis) Haven't tried to see if it goes away if you turn off biometric login, though

  • LiquidFaerie Liquid Faerie 🇵🇹🇪🇺💙🦄🕷🦄💙🇪🇺🇵🇹 (@LiquidFaerie) reported

    @MorganBroadcast Oh Charlotte that’s awful - @santanderuk what an atrocious way to treat your customer . @VirginActiveUK you should bear responsibility for this security breach too . Hope it gets sorted Charlotte 🙏🏼

  • lumpydonna Donna Cook🤘🥃🎶 (@lumpydonna) reported

    @MorganBroadcast @rawlimark I can’t possibly imagine why anyone banks with Santander. They’re ****. I cannot recommend First Direct highly enough, or Nationwide as they, too, get excellent ratings Sorry you’ve been dished such a ****** time by @santanderuk They don’t deserve anyone’s custom

  • pickersgill_tom Tom Pickersgill (@pickersgill_tom) reported

    @MorganBroadcast @santanderuk Gym employee with the right access might be able to see what bank you use from your direct debit. It seems far fetched but absolutely everything points to this being more than a coincidence. I really hope you get ££ back, fair compensation and find a new gym that cares more

  • dolledpink barbie (@dolledpink) reported

    @MorganBroadcast @PeterDbrash @santanderuk fix this… and to think i’ve just applied for an account with yourselves. huge mistake 😠

  • RosamundDakin Rosamund Dakin (nee Bayes) (@RosamundDakin) reported

    @MorganBroadcast I've had terrible experiences with @santanderuk in the past, which is why I no longer bank with them. Come on @santanderuk do the right thing for this innocent victim, reimburse her in full without delay.

  • PollyonaHill Pollyona Hill (@PollyonaHill) reported

    @CaroSwannie This is awful and embarrassing @santanderuk

  • whufcne Richard Johnston (@whufcne) reported

    Blimey @santanderuk @santanderukhelp why when it takes 3 hours + to eventually manage to report clear fraudulent account activity do you make the customer feel it’s they who are at fault ? Then to make matters worse we have to feel pleased it’s being investigated refund ? Maybe.

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    @_JessHayden @santanderuk Sorry to hear they’ve not given you the service you deserve - not at all surprised, sadly! X