Santander

Is Santander down in Prestonpans, East Lothian, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestonpans, East Lothian, Scotland 02/27/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

  • StreetDogMaggie Oliver Woodruff (@StreetDogMaggie) reported from Edinburgh, Scotland

    @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mrsverypicky Sue Reeve ♥️🧡💛💚💙💜🇪🇺🏳️‍🌈🕊️🕷️🇺🇦 (@mrsverypicky) reported

    @BarclaysUKHelp Managed to get payment sorted, but not via your CHAPS service. Saying @santanderuk 's details couldn't be verified. Your branch colleague was justifiably nervous about hitting send as was I. Paid by cheque in Santander. Saved £25 CHAPS fee, but probably covers our expenses today!

  • mrsverypicky Sue Reeve ♥️🧡💛💚💙💜🇪🇺🏳️‍🌈🕊️🕷️🇺🇦 (@mrsverypicky) reported

    Nearest branches Shawlands southside, or Kirkintilloch, a town not far away. Head to Kirky. Karen dealing with us. CHAPS payment required to send ££££££ to @santanderuk Details given, Karen about to press send but error message comes up. Cant conirm Santander's deets are correct.

  • emilyjerman Emily Jerman Fashion (@emilyjerman) reported

    @santanderuk @santanderukhelp this climate is bad enough without you making people who fall for scams feel awful and saying it’s their fault and only returning half of the funds. You didn’t do your job in safekeeping #socross #banks #fraud

  • SarahON33 Sarah O'Neill (@SarahON33) reported

    @santanderuk your customer services is horrendous. Please get in touch with me.

  • danhaylett Dan Haylett (@danhaylett) reported from Great Baddow, England

    @PhilBillingham @RoyalLondon @santanderuk It cracks me up that these same firms and many other life co’s are now actively promoting and being involved in financial well-being… great service will contribute to that well-being, not some ‘research paper’

  • FMN_Buddies Forget-Me-Not Buddies (Tameside) (@FMN_Buddies) reported

    @santanderuk why is the Bank Apo still using an outdated version of Excel on transaction downloads which causes customers in issues when trying to save and work on ? #xlxsneededNOTxls

  • lastchancestu Stu (@lastchancestu) reported

    @PhilBillingham @RoyalLondon @santanderuk The list of providers that have contacted me to let me know what their plans are and what changes they are considering to support the Consumer Duty cross-cutting rules: 1. 2. 3.

  • jugrogan Julia Grogan (@jugrogan) reported

    @santanderuk @santanderuk I still haven’t returned any of my weeks wages after they were swallowed in a broken ATM machine in Streatham. Can I get a response please?

  • karriejay1 Karrie J (@karriejay1) reported

    @santanderuk Changed my name on my mortgage at my local branch a few weeks ago but still getting the wrong name on letters. Can't get through on the phone & no time to visit again atm. This is causing problems with other agencies. Any help..?

  • Zedy78Zedy zedee 🎗️🇵🇸🏴󠁧󠁢󠁳󠁣󠁴󠁿🇵🇰 (@Zedy78Zedy) reported

    @santanderuk Clearly stated apply for loan and most decisions within 5mins. Once applied, got told someone will contact me within 5 working days. Not convinced most are contacted within 5mins🤔🤔 #banks