Santander

Is Santander down in Prestonpans, East Lothian, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestonpans, East Lothian, Scotland 02/23/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

  • StreetDogMaggie Oliver Woodruff (@StreetDogMaggie) reported from Edinburgh, Scotland

    @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Tom22Beale TomBeale (@Tom22Beale) reported

    @santanderuk I need a bank statement outside of my usual schedule for issuing statements in order to complete purchase of a property, online chat does not recognise this problem. Can you help?

  • Pixil8 Pip Cooper 🌻 (@Pixil8) reported

    @santanderuk Sorry Ant n Dec have let you down with their offensive misogynist drag act. Will not support any company fronted by men who belittle women. Have paid off a Santander loan. Will no longer do business with you.

  • FredSmi22494411 Fred Smith (@FredSmi22494411) reported

    @santanderuk I've been scammed and you REFUSE TO HELP

  • Matthew25748519 Matt Wright (@Matthew25748519) reported

    @santanderuk - any known issues with contactless on your cards? Kind of getting to the point I won’t use your cards unless I have to due to fear of it not going through. I know there’s money in there, I shouldn’t need to defend my position….

  • Ritchie_2112 Ritchie (@Ritchie_2112) reported

    @santanderuk @santanderuk Abysmal customer service. Now , to add insult to injury, you have started charging premium rate to call you on the phone. Well done.

  • TheDreamSociety paul west (@TheDreamSociety) reported

    @santanderukhelp This is an automated message - second time ive received it, real classy customer service @santanderuk

  • SoniaBhogal Sonia Bhogal (@SoniaBhogal) reported

    Diabolical service from @santanderuk @santanderukhelp today. After 1hr 7 mins on the phone I had to hang up and use my @Barclaycard Visa Credit instead.

  • it_aint_mebabe_ it_ain't_me_babe (@it_aint_mebabe_) reported

    @santanderuk problem with payments ? On Mastercards today at all? I can’t pay for anything on any of my cards

  • HartshornSophie Sophie hartshorn (@HartshornSophie) reported

    @santanderuk is there an issue with card payments at the moment? I had both my debit and credit card declined (more than sufficient funds available on both), it’s not the retailer as another banks card went through. Been waiting 30 mins on tel to get through

  • AvoidInertia AvoidInertia (@AvoidInertia) reported

    @santanderuk I’ve been on hold for over 20 minutes trying to speak to someone in business banking. Why is it impossible to speak to you guys?