Santander

Is Santander down in Prestonpans, East Lothian, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestonpans, East Lothian, Scotland 01/15/2026 05:05

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent Santander outage reports came from the following cities: Edinburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Mobile App
United KingdomEdinburgh Transfer
United KingdomEdinburgh Transactions
United KingdomEdinburgh Login
United KingdomEdinburgh Mobile App
United KingdomEdinburgh Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

  • StreetDogMaggie Oliver Woodruff (@StreetDogMaggie) reported from Edinburgh, Scotland

    @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkStockley Holographic nano-layer catalyst expert Stockley (@MarkStockley) reported

    No intelligence, artificial or otherwise, in evidence on @santanderuk's chat client. I've never seen one of these clients that wasn't one level above total garbage. Why even bother with this stuff, it just wastes more of our time.

  • mdarob Mdarob (@mdarob) reported

    @santanderuk hi, my banking app is not working, I keep getting an oops error message

  • ArnoldMawere Arnold (@ArnoldMawere) reported

    @santanderuk absolute shambolic of a bank! Very unprofessional and untrained customer service team!

  • JESKirrane James Kirrane (@JESKirrane) reported

    @santanderuk Support your customers? I hope you do not include me in that statement. Absolutely no support at all. Thanks for nothing.

  • chanjay99 Chantell The Umpire (@chanjay99) reported

    Hello @santanderuk how do I contact you in a written form (not phone) to discuss an issue. Your online chat doesnt work?

  • philipgadams Philip Adams (@philipgadams) reported

    @santanderuk you can close all my accounts. Making arrangements to sell all the shares I have in you too. Hopeless service. Should never have left First Direct

  • mop_missus MissusMop (@mop_missus) reported

    @santanderuk I am a long standing customer. You have no right whatsoever to tell me how to spend my money, & that I cannot transfer to @binance Have you blocked people from spending on gambling sites if you're so concerned about their 'safety'? Of course not.

  • swallowsbird Jayne Bradley (@swallowsbird) reported

    @santanderuk YOU ARE A USELESS BANK! Have tried phone, email, chat and email to resolve my problem for last 3 days! No effing resolution!!!!!

  • shonafran shona (@shonafran) reported

    horrific customer service from @santanderuk yet again 🙃

  • gavinspringett Lord Gavin Springett 💙 (@gavinspringett) reported

    Lucy at the @santanderuk call centre is an absolute legend great customer service