Is Santander down in Prestonpans, East Lothian, Scotland?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (56%)
-
Website (19%)
-
Login (19%)
-
Transactions (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
-
mette baillie
(@freja_fashion) reported
from
Edinburgh, Scotland
@StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful
-
Liam Stewart
(@LiamAStewart) reported
from
Edinburgh, Scotland
Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?
-
Mαɾƙ Lყɳɳ-Aԃαɱʂ
(@marklynnadams) reported
from
Edinburgh, Scotland
Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Joe Edwards
(@Joe_Edwards_26) reported
@santanderuk ......trying to open an account with you but unable to get through on the phone and don't get a response on the live Web chat. It's like you don't want a new customer?
-
Harry Esa 🥃 💙NHS
(@HarryC19_20) reported
@MartinTheTopRed @santanderuk Awful Martin sorry to hear , best of luck to her getting some result 🤞🏼
-
angie murray
(@itsmemurray) reported
@santanderuk extremely dissatisfied with your service, requested replacement debit card on 9th May! As lost ours…. Still waiting… spoken to ‘help’ desk twice who suggested we order it again! & start the process off again! Think it’s time to move mortgage etc somewhere else
-
charlieboy
(@charlie86208100) reported
@santanderuk @santanderukhelp Your online banking system is down AGAIN. When will it be back up? I have bills to pay & your recorded message tells me to phone tomorrow. I must pay someone TODAY or they won't come tomorrow. This is ridiculous. Have you been hacked?
-
Meg Frater
(@megfraterx) reported
No one ever use @santanderuk caused me nothing but issues and can never be resolved because they always put the phone down on you !!!!! Customer service is appalling
-
Zoha Abrar
(@ZohaAbrar) reported
@Abrarbwp @santanderuk @santanderukhelp This is disgusting. This bank do not even provide back your own money which one earns with a very hard work. Their customer service is not just poor its pathetic.
-
BeauB
(@beaubeau888) reported
@santanderuk Is your website still kaput? Trying to apply for a loan and after inputting all the info required I always get '[Exception in:/WEB-INF/jsp/message/onlineApps_mainTemplate_no_navigation.jsp] null'. VERY annoying.
-
Richard M.
(@MAT70X) reported
Hey @santanderuk you really need to get some service staff on the phones......... 🙄 and the girl telling you you're still busy every 20 seconds doesn't help 🙄
-
Ian
(@veteranracer) reported
@santanderuk I spent over an hour on the phone yesterday and was told to all beck today. I was waiting 90 minutes and no one replied. You have cancelled my card in error. I am in Brazil without access to my credit card
-
Tony Dyson
(@tony_dyson_) reported
@santanderuk @santanderukhelp Congrats. You’ve suspended my PoA access to my aged mum and mum in law accounts and because I could only provide details of just one transaction I fail security and need to ring again tomorrow WHEN I STILL WONT KNOW DETAILS OF TXNS.