Santander

Is Santander down in Prestonpans, East Lothian, Scotland?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestonpans, East Lothian, Scotland 12/02/2025 12:20

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • StreetDogMaggie Oliver Woodruff (@StreetDogMaggie) reported from Edinburgh, Scotland

    @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • EACharles12 Eric Andrew Charles (@EACharles12) reported

    @BeccaJ5216 @lisabrackers @santanderuk While this is totally unacceptable from Santander, it’s also foolish not to have many cards as all these providers regularly have issues

  • KayaLaRoche Kaya La Roche 🌙♋ (@KayaLaRoche) reported

    @studant47 @santanderuk @santanderukhelp It isn’t routine maintenance - that was last night and they don’t do it all day on a Saturday shutting their entire system. I’m not sure why they added that message. I can access the app and my balance is there thankfully. But the money I’ve transferred today is missing.

  • scoop_se25 Scoop (@scoop_se25) reported

    @santanderuk my app is working again please Don let this be temporary

  • ShonaM79 Shona (@ShonaM79) reported

    When @santanderuk is down and your card declines in a shop 🤯 then couldn't pay for some food nor my car parking. Just shows that moving to a cashless society aint necessarily a good thing 😒 #santanderdown

  • recarnation0 |∆| (@recarnation0) reported

    @santanderuk Making money from millions of customers in interest, it's always the poor that suffer Im sure Ant and Dec don't have this problem because they don't bank with you. You've closed down banks this week and are trying too recoup through interest. #shamtander

  • Stockstrader001 Desperate Dan (@Stockstrader001) reported

    @MrPostman90 @santanderuk Same with @HSBC mate. Held accounts for 20+ years including past mortgages and stocks and shares. Yet won't help with a Buy to Let mortgage. Customer loyalty means zilch.

  • DeathBewitched DeathBewitched (@DeathBewitched) reported

    @santanderuk app working now great but not happy with the disgusting tweet I saw from one of your colleagues

  • AMFRobertson Amanda (@AMFRobertson) reported

    @TheFibroidPuppy @santanderuk They suggest using another bank's ATM - some customers are still having problems.

  • Lou__007 Louise Collier (@Lou__007) reported

    I know you're aware of the issue @santanderuk ..... but that's not good enough. I've got no access to either of my accounts and can't even withdraw cash from other cash machines as suggested by your employees. It's a joke coming from one of the UK's leading banks. It's a good job

  • hanjordan Hannah Jordan (@hanjordan) reported

    @santanderukhelp @santanderuk pls help, I’d like to leave the house today