Is Santander down in Prestonpans, East Lothian, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Community Discussion
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Santander Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Liam Stewart
(@LiamAStewart) reported
from
Edinburgh, Scotland
Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?
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Oliver Woodruff
(@StreetDogMaggie) reported
from
Edinburgh, Scotland
@santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.
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mette baillie
(@freja_fashion) reported
from
Edinburgh, Scotland
@StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful
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Mαɾƙ Lყɳɳ-Aԃαɱʂ
(@marklynnadams) reported
from
Edinburgh, Scotland
Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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cathy callery
(@jumelle1) reported
@santanderuk been on hold for 45 minutes…..is anyone working? How long is an acceptable wait? Dreadful customer service.
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Sunshine
(@EmilyMa99426714) reported
@santanderuk OUTRAGEOUS SERVICE ! Santander has made a huge mess with my daughters ISA. THEY DIDN'T PROCESS the transfer properly. And now my daughter has lost 2 years interest. They can't put me onto a manger to over see the smooth run of the process. Disgusted.
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Andrew Elson CFP
(@AndrewElson) reported
Awful service from @santanderuk when money is fraudulently stolen from a 16years old bank account. Won’t speak to parents even though authorisation given to do so and insist he calls himself in office hours - he can’t he is at school !!! #Returnhismoney
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Samantha Guy
(@slowlygettingby) reported
@santanderuk 55 minutes on hold currently and counting. My card is blocked and I’m unable to get through, every time I try to call I’m kept on hold for 30+ mins! Online no help and branch directs me to phone. How am I supposed to solve this?!
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Harry Parsons
(@HarryECP) reported
@weaniejeanie53 @santanderuk My mother, a Santander customer, lost over £3k. The money actually went to another Santander account. They did sweet fa
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David
(@DavidGB3000) reported
I feel sorry for customers of @santanderuk @santanderukhelp when they refuse to help if you refuse to register for online banking. @financialombuds
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David
(@DavidGB3000) reported
@santanderuk Are you not legally supposed to help customers? You offer no help on your website other than to those for online banking. You will only talk if you register for online banking. So we are forced to use a service we do not wish too? May be if I write to your CEO...
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cristina landim
(@cdlandim) reported
@santanderuk My card was used by a fraudster at edreams to pay for edreamspremium and instead of you trying to resolve the issue you asked me to contact edreams to resolve the issue when your security failed because you should have message me to request to approve the transaction
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julie braine
(@juliebraine1) reported
@BrianCol2021 @santanderuk Having the same problem
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Richa Saxena
(@SaxenaRichaa) reported
@santanderuk I really need help as I have forgotten my details. I am currently abroad. How can you support me?