Santander

Is Santander down in Prestonpans, East Lothian, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestonpans, East Lothian, Scotland 03/02/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

  • StreetDogMaggie Oliver Woodruff (@StreetDogMaggie) reported from Edinburgh, Scotland

    @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • tmw1000 Tina Walsh (@tmw1000) reported

    @MorganBroadcast Always been a bit nervous about banking with @santanderuk, had a few problems with them, including cashier insisting it took 45 days to clear a cheque (manager had to whisper in their ear that it was '4 to 5'), think it's time to look elsewhere. Hope you get your money back.

  • BartemyS S Bartemy (@BartemyS) reported

    @MorganBroadcast Based on their Twitter feed it looks like @santanderuk is more interested in wokeness and being part of the ESG scam than delivering good customer service.

  • liam86uk Liam 🍀🌹 (@liam86uk) reported

    @MorganBroadcast @santanderuk @VirginActiveUK **** bank. Wouldn't even let them look after my daughter's piggy bank the feckless cretins. Inside job at the gym - 100%.

  • RedHawkWinter Red Moll (@RedHawkWinter) reported

    @MorganBroadcast @santanderuk @VirginActiveUK Holy Christ. How dreadful. Random thought, who is your MP? Can they help with this?

  • karenlha permanently puzzled 🤨 🤔 (@karenlha) reported

    @MorganBroadcast @santanderuk any comment on this? As a long standing customer I think I’ll move on. Seems far too easy to get through your security & then no support. No thanks…

  • FlowerySarah FlowerySarah (@FlowerySarah) reported

    @MorganBroadcast @santanderuk @VirginActiveUK That's just awful Tim.

  • HarryJamesBooks 𝐇𝐚𝐫𝐫𝐲 𝐉𝐚𝐦𝐞𝐬 🇺🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿🇩🇪🇪🇺📚 (@HarryJamesBooks) reported

    @santanderuk How about you set up an email enquiry line for people stuck using your sh!t service from abroad? I've now been on the mobile at nearly €1@ a minute for half an hour trying to speak to one of your idiots because your systems in Germany don't work

  • pmaclfc Paul Mackey (@pmaclfc) reported

    @MorganBroadcast Your card PIN number is accessible via the @santanderuk banking app. Once they have access to the app they can get your PIN.

  • PollyonaHill Pollyona Hill (@PollyonaHill) reported

    @CaroSwannie This is awful and embarrassing @santanderuk

  • kenjude Ken Jude (@kenjude) reported

    @Heretoanywhere @MorganBroadcast @santanderuk If Santander don’t fix this in 24 hours everyone who banks with them should up and move!