Santander

Is Santander down in Prestonpans, East Lothian, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestonpans, East Lothian, Scotland 12/24/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent Santander outage reports came from the following cities: Edinburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Mobile App
United KingdomEdinburgh Transfer
United KingdomEdinburgh Transactions
United KingdomEdinburgh Login
United KingdomEdinburgh Mobile App
United KingdomEdinburgh Login

Community Discussion

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Santander Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ZeroToCook selina (@ZeroToCook) reported

    Absolutely TERRIBLE service from @santanderuk Tried to make a large payment via the app. Blocked my account and their helpline doesn't open till 8am. Been trying to contact them for the last 30mins and they won't answer the phone. USELESS - will close account asap

  • Shoshannalouis Shosh (@Shoshannalouis) reported

    @santanderuk please help me! I need my bank statement endorsed with a stamp in branch. Theres no information online about how to do this and the automated service won't help me.

  • Katrina_Watson Katrina Rose Watson (@Katrina_Watson) reported

    @santanderuk have still not been able to resolve my problem, what a disappointment @santanderukhelp

  • Katrina_Watson Katrina Rose Watson (@Katrina_Watson) reported

    @santanderukhelp I have still not been contacted with regards to this issue! This is extremely disappointing!!! I have been massively inconvenienced by this matter and I’ve now waited almost 3 weeks. Feel so let down by @santanderuk

  • Barbsms78 Matthew Barber (@Barbsms78) reported

    @santanderuk awful company. Called to speak to someone about a loan today. Talked to me like a fool when asking questions about the approval process??? I’m so sorry for being so foolish and not understanding HOW YOU DO YOUR JOB!

  • MissRoseDrama Miss Rose 🎭 📚 (@MissRoseDrama) reported

    If you have @amazon Alexa and haven’t realised you’ve activated voice purchasing, then double check your settings. My poor vulnerable dad (with bad eye and memory issues) didn’t know that he was paying for a service he didn’t need nor want… even @santanderuk staff were stunned.

  • ORION1703 Simon (@ORION1703) reported

    @santanderuk It's a shame you don't invest more of those profits into more staff. Over an hour waiting on the phone to discuss suspected credit card fraud. Very poor customer service.

  • GarterBoyXXX ***** boy (@GarterBoyXXX) reported

    @santanderuk you took my money deposit into your ATM but didn’t process the payment and return my money. Who am I supposed to get a hold of to sort this out as all your contact services seem to be completely unable to help me?

  • 19crimesormore Lee Bradley (@19crimesormore) reported

    @santanderuk advised me months ago that if I was an existing customer I could port my mortgage to a new home that is equal or less value, avoiding the full application process. Today I applied online and got declined. Can you call our buyers and explain? And console my wife? 😡

  • drgeorgereed Dr Georgina Reed (@drgeorgereed) reported

    @santanderuk arrived at the Plympton branch for my appointment to open a new account for my 10 month old to find it is temporarily closed. Please can you help me rearrange an appointment for Plymouth tomorrow?