Santander

Is Santander down in Prestonpans, East Lothian, Scotland?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestonpans, East Lothian, Scotland 02/24/2026 22:00

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • quandram James Longman (@quandram) reported

    @jen_35 @santanderuk yep, app was ok for a bit but can't do anything on website

  • alijpage Alison Page (@alijpage) reported

    @santanderuk - you have left my vulnerable student son without access to his bank account for over 2 weeks now! He has a broken ankle and no access to any funds, despite supplying ID and all information asked for. Shame on you!

  • skingo Sarah King (@skingo) reported

    Can’t tell if @santanderuk is broken for everyone or just me - can’t make an online payment and can’t log into my account to check anything

  • TobyChiz Toby Chishick (@TobyChiz) reported

    … I just want a credit card that works & doesn’t get blocked every time I use it!I’ve never had so much hassle with a bank/credit card before. Customer service seem unable to help. Really frustrating. Might just pay it off and switch providers as this is ridiculous. @santanderuk

  • Nyfiza1 Nyfiza (@Nyfiza1) reported

    @santanderukhelp @santanderuk Umm, I didn't personally revoke my banking details. The bank put a block on my account, hence me having to call up and end up in this farcical situation

  • KatrinaLeer katrina leer (@KatrinaLeer) reported

    @santanderuk Nope still not working! 😡

  • homegadget_mark Home Gadget (@homegadget_mark) reported

    @santanderuk tell me the stiff letters I've been getting are a "known system glitch". Also there is no follow up or apology letter that goes post glitch. Service has really had lots of issues the last 3 or 4 months after years of seamless service. Makes people feeling like moving

  • DNorowzian Darius Norowzian (@DNorowzian) reported

    @santanderuk You have blocked me out of my account with no ability to access my money for 3 weeks. This is not just unacceptable, your actions have cost me substantial fines due to lack of access to my money. Is this how you treat all your customers, or just me?

  • brockway_karen KarenB (@brockway_karen) reported

    @santanderuk how on earth can my partner cancel his card when his phone was snatched out of his hands while using? He can't call you because lines aren't open yet and doesn't have access to the app/online banking because his phone was stolen!

  • DiStefano1410 Michael Di Stefano (@DiStefano1410) reported

    @jen_35 @santanderuk Totally not working! My other banking apps work fine, but #Santander is caput 😱