Santander

Is Santander down in Prestonpans, East Lothian, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestonpans, East Lothian, Scotland 02/22/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (13%)

    Login (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Website (12%)

    Website (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • StreetDogMaggie Oliver Woodruff (@StreetDogMaggie) reported from Edinburgh, Scotland

    @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulWeb26149539 Paul Webb (@PaulWeb26149539) reported

    @santanderuk Three cash points in Coleford said problem with Santander

  • noodledoodle123 nikki (@noodledoodle123) reported

    @santanderukhelp @santanderuk not able to access my money or account. So embarrassing when at a till to try and pay for food shop. Why has this happened again? May need to consider moving accounts after this. No updates or apologies and can’t get through on the phone #shocking

  • CarrolAshton CarrolAshton (@CarrolAshton) reported

    @santanderuk problems paying online says bank can’t confirm payment details but deffo right details - bank problem or just me ? Thanks

  • EmmaHM83 Emma (@EmmaHM83) reported

    @santanderuk I've also just been to the cash machine but that also says Service Unavailable...

  • shootin_stars80 NicNacMich04 (@shootin_stars80) reported

    @santanderuk Here we go again! Yet another #shitshow please fix it soon @santanderuk it’s my birthday today and I’m away and family members have sent me birthday money which isn’t in my account!!!

  • TheOasisPoolBar Brian prescott (@TheOasisPoolBar) reported

    @santanderuk Your customer service phone lines are a piss take..

  • stacytrench stacy trench (@stacytrench) reported

    @santanderuk There is also issues with card payments

  • Ms_H_Survivor Ms H (@Ms_H_Survivor) reported

    @santanderuk All my card payments have been rejected. Website status says card payments not affected. This is untrue

  • EmmaHM83 Emma (@EmmaHM83) reported

    @santanderuk I've transfered money to our joint account and it's not showing. Is this related to your issues?

  • LegendaryMullet Jack (@LegendaryMullet) reported

    @santanderuk I’ve just attempted to pay my rent by card and the payments stated “declined” so I attempted again and same again declined then for lesser amount, this time successful. Check my bank and all have been debited! I’m £900 down now!