Santander

Is Santander down in Prestonpans, East Lothian, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestonpans, East Lothian, Scotland 12/20/2025 09:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (20%)

    Login (20%)

  3. Website (14%)

    Website (14%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent Santander outage reports came from the following cities: Edinburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Mobile App
United KingdomEdinburgh Transfer
United KingdomEdinburgh Transactions
United KingdomEdinburgh Login
United KingdomEdinburgh Mobile App
United KingdomEdinburgh Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • StreetDogMaggie Oliver Woodruff (@StreetDogMaggie) reported from Edinburgh, Scotland

    @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • BernieSutton7 Bernie Sutton (@BernieSutton7) reported

    @santanderuk You've asked me to call you. So I'm calling...is anyone at work today because it's 15 minutes & counting. I'll update you shortly to see if you are working

  • FishfingerMe Fishfinger Creative Agency (@FishfingerMe) reported

    @HenryPryor @sharivahl I could get into any @santanderuk online banking account in under five minutes with the items that somebody would leave in a gym locker. I have an ongoing complaint with them over this matter but they have been terrible in dealing with it.

  • Faerydesigns Faery Doll (@Faerydesigns) reported

    @JackLan33772356 @MorganBroadcast Poor girl. @santanderuk what happened to your caring customer service?!

  • TinaPeople Tina People (@TinaPeople) reported

    Can anyone help? Mother whom I am carer for has just been scammed. No help from @santanderuk as no response on 24/7 helpline

  • SabrinaMadlyn Sabrina🇵🇸 (@SabrinaMadlyn) reported

    @santanderuk why is it so difficult to get connected to an actual person and not a robot? I'm outside the UK and I need help with my bank account!

  • alexiswinter52 Alexis Winter (@alexiswinter52) reported

    @santanderuk Can't log on online as it won't take me to the log on page-anyone else having problems?

  • ianjamesdavies Ian Davies (@ianjamesdavies) reported

    Hello again @santanderuk. After spending more than an hour on hold last week I was provided some details to pay into a mortgage account that don’t work with bacs transfers. Do I need to repeat the whole process again, or can someone get in touch with me to correct the error?

  • FishfingerMe Fishfinger Creative Agency (@FishfingerMe) reported

    @HenryPryor @sharivahl So the PIN data was not compromised in any way. This sort of crime can be stopped by having a SIM pin, which blocks the criminals from obtaining any OTP. The problem is that @santanderuk have an appalling threshold for security.

  • BernieSutton7 Bernie Sutton (@BernieSutton7) reported

    @santanderuk Still waiting for you to answer the phone!@ Is anyone working today? #santanderarenotatwork

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    @ostarmer @santanderuk I’ve been a customer since their Alliance and Leicester says, so it was extremely disappointed and disheartening to experience what I did (then again, it shouldn’t be about loyalty, just about doing the right thing)