Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Prestonpans, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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mette baillie (@freja_fashion) reported from Edinburgh, Scotland@StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful
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Oliver Woodruff (@StreetDogMaggie) reported from Edinburgh, Scotland@santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.
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Liam Stewart (@LiamAStewart) reported from Edinburgh, ScotlandExcuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?
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Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, ScotlandCheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony (@LDNNI2024) reported@santanderuk @TSB Got a new card after account was access by fraud, sent new card out then send out numerous PIN numbers!!!!!
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Louise Emery 🇬🇧🏴🇬🇧®️🦁 (@LouiseEmery) reported@santanderuk @TSB Sole trader. I've been on chat for ages and it's signed me out and then another time said technical issues. I keep responding and saying I'm still there when the screen comes up. Now been on for 40 minutes and counting.
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RachT234 (@RachT234) reported@santanderuk you're just proving my decision to move more. You've put my account on hold again (presumably because I am trying to switch providers to @LloydsBank) and now another 10+ minute hold for someone who struggles to use the phone or go to a branch because you don't properly support RelayUK #accessibilitymatters
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Oasis (@Oasisrvti) reported@santanderuk the “please call us so can help you” is a scam btw, next time be honest “please call us so we can do absolutely nothing expect give you inconsistent information & take time off your life”
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Luke Kerr-french (@Lukekf23) reported@santanderuk trying to call your credit card helpline but the call disconnects every single time, why is this? Terrible service!
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James Hassett (@JamesHassett1) reported@santanderuk I have provided those documents and my account is still restricted. I need money to pay for essentials for my baby. You are absolutely the worst and most unhelpful group of people I have ever dealt with. Imagine blocking a father access to his money to buy things for his child!
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Cevat Cam (@erkul_cihat) reportedDespite this, £40 was charged on June 9 and £50 on June 10 — a total of £80, even though we followed all procedures. Still no response or support. This is unacceptable. @TfL @santanderukhelp @santanderuk – please investigate and assist. #TfL #Santander
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Soup Dragon (@SoupySoupySue) reported@santanderuk @TSB Is Santander down at the moment? I can't log on to online banking and my card won't work on the chip or with the pin. Either in a shop or at a cash machine.
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orwellvalley (@orwellvalley) reported@santanderuk between @eBay_UK draconian account verification nonsense, which you of course don't work properly with and @klarna knocking back perfectly good cards you issued you've made a complete nonsense of trying to buy anything online. Do you even sit down and test it works?
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Aidy (@Adey22) reported@santanderuk Bet365 said unable to make payment with this card.. when contacted their customer services they said there were problems with Santander card payments yesterday afternoon and issue was Santanders.