Santander

Is Santander down in Prestonpans, East Lothian, Scotland?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestonpans, East Lothian, Scotland 12/25/2025 13:25

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Prestonpans, East Lothian, Scotland

The most recent Santander outage reports came from the following cities: Edinburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Mobile App
United KingdomEdinburgh Transfer
United KingdomEdinburgh Transactions
United KingdomEdinburgh Login
United KingdomEdinburgh Mobile App
United KingdomEdinburgh Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • kevinyeomans Kevin Yeomans (@kevinyeomans) reported

    Santander - I’m new to the Bank - first impressions? Absolutely shocking!!! 2weeks in and poor customer service! @santanderuk

  • muppettgordon24 muppettgordon (@muppettgordon24) reported

    @santanderuk Recently switched to Santander from Nationwide< what a mistake that was. Incompetent complaints department and promised by branch manager to deal with a problem who has done nothing. Need to switch back pronto to a proper bank.

  • MichaelOlleren3 Michael Ollerenshaw (@MichaelOlleren3) reported

    @santanderuk Why are you constantly having issues ,any chance of a truthful answer.

  • RayRoutledge Ray Routledge (@RayRoutledge) reported

    @santanderuk Its a blessing in disguise as out of 6 different banks i have used, your website is the least useful. So just called, after 3 minutes of your IVA talking rubbish, it asks if i want to setup voice confirmation, i press for no, now prompted to record a voice confirmation!

  • VickyHu87932327 Vicky Hughes (@VickyHu87932327) reported

    @santanderuk Come on @santanderuk I need access to MY Account I can’t use my card at the shop online nothing give us a time frame!

  • UnitedIrishman7 Stephen Walsh (@UnitedIrishman7) reported

    @santanderuk Why is your website confirming customers can still withdraw cash when that is not the case. Once again you have left your customers high and dry with no access to their money.

  • retrospectacle1 Vintage C (@retrospectacle1) reported

    @santanderuk Why does this keep having? Never used to have any problems with Santander.

  • latour_kiri Lepidopterous latour (@latour_kiri) reported

    @santanderuk Have been trying to access my account online since this .owning Still not able to. When will this be resolved? I received a (scam?) Call this morning telling me of 2 attempts to access my account through Amazon amounting to 4 figure sums. Help please

  • sara_burden sunny days (@sara_burden) reported

    @santanderuk Can you give a timescale for fix ASAP

  • Leroastbeef1 Leroastbeef (@Leroastbeef1) reported

    Hey @santanderuk, how about stop hanging up on me on the customer service line before I even get through to someone?