Santander down? Current status and problems in Prestonpans, East Lothian, Scotland

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestonpans, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (27%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

• 
  Oliver Woodruff (@StreetDogMaggie) reported 28 minutes ago from Edinburgh, Scotland

  @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

• 
  Liam Stewart (@LiamAStewart) reported 33 minutes ago from Edinburgh, Scotland

  Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

• 
  mette baillie (@freja_fashion) reported 41 minutes ago from Edinburgh, Scotland

  @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

• 
  Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported 45 minutes ago from Edinburgh, Scotland

  Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ascent of the Amazon (@AmazonAscent) reported 22 minutes ago

  @santanderuk Hi Santander. Five days now since you suspended my bank account for the second time in a year for no reason at all. I have no cash on me and I’m in Perú. Come on, you have the power to give me access to my account. What’s going on???? I need this sorted asap.

• 
  Andrew M. (@AndrewM24391043) reported 24 minutes ago

  @santanderuk Your Cahoot online bank is appalling. I assume you are in the process of closing it down. If you're not, you should be.

• 
  Gazza (@gazza_the_red) reported 27 minutes ago

  @santanderuk Trying to activate breakfast roll deal at Greggs on #SantanderBoosts but it isn’t working. Other deals are working fine, so why not the #Greggs deal?

• 
  Beurgeois Gentilhomme (@boudhabyebye) reported 27 minutes ago

  @santanderuk you are the worst bank in the Uk and you know it. Anyway I had to send a paper document to change my address abroad… it has been 2 weeks and nothing done. How possible is that? How slow can you be!? Well please change my address asap please! This bank is a disaster!

• 
  Joe 🌱 (@KarateJoe12) reported 30 minutes ago

  Hi @santanderuk I E-signed my credit agreement for my new car but now I can't actually access or read my agreement anymore. Please can you advise?

• 
  Ed Sanderson (@EddieSanderson) reported 32 minutes ago

  @santanderuk I’m an existing customer trying to set up another account with you. It’s taken +2 months, hours and hours of call waiting, no replies to emails. No progress. Please help, please. Please.

• 
  Steve E (@steveinmarden) reported 34 minutes ago from Marden, England

  we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

• 
  JR (@James2022R) reported 35 minutes ago

  @santanderuk @bancosantander good of your fraud department to hang up after 40mins of being passed from pillar to post. Responsible banking @TheFCA shut these idiots down

• 
  Irf (@IGM942) reported 39 minutes ago

  @santanderuk Poor service, no help or support, just passed from person to person, no point in using your credit card for protection, you look for every way to get out of helping

• 
  liam (@clydefc123) reported 40 minutes ago

  @TSB @santanderuk can one use please help this is a joke their is alot of money I sent from one account to my other this still hasn't went in and no one seems to won't to help