Is Santander down in Prestonpans, East Lothian, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Community Discussion
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Santander Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Liam Stewart
(@LiamAStewart) reported
from
Edinburgh, Scotland
Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?
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Oliver Woodruff
(@StreetDogMaggie) reported
from
Edinburgh, Scotland
@santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.
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Mαɾƙ Lყɳɳ-Aԃαɱʂ
(@marklynnadams) reported
from
Edinburgh, Scotland
Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻
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mette baillie
(@freja_fashion) reported
from
Edinburgh, Scotland
@StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Lambert
(@nipclaw) reported
My call to @santanderuk appeared to be answered after 57 minutes delay. The number rang several times and then it went dead. I kept shouting "hello" down the line to no avail. The result is that I have wasted an hour for nothing.
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Stephen Kerr
(@TheRunningDon) reported
Hi @santanderuk @santanderukhelp Still waiting after 45 mins for someone to discuss the mishandling of a complaint. It appears you’re all too shy to speak to me & a very junior customer service advisor is having no luck in encouraging someone senior to take the call. Oh dear.
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Andrew
(@andrewbeston7) reported
@santanderukhelp my online access was blocked today , which is fine appreciate you have checks etc… however 3 hours later on hold still can’t get through to anyone to sort it… appalling @santanderuk
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Joshua J Heeley
(@Josheeley) reported
Went to @NatWest_Help bank-teller, not working, went to @HSBC, bank-teller not working, went to @santanderuk, bank-teller only lets me draw £20 at a time. 🤔 what is going on? #SmellsFishy
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Duong Dai djc
(@duongedaid) reported
@Zeus48508646 @santanderuk My account got hacked recently, support wasn't able to do any thing about it until my friend recommended this tech. Specialist @Ricyrek6905 on Twitter that help to reactivate my account. Try him he will help you. 👍💯
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Benny Bongo
(@BennyBongoP3fan) reported
@MartinSLewis I have never seen you cover the distressing subject of frozen bank accounts, eg @santanderuk block the online bank accounts of vulnerable pensioners who need access to their pension money and cannot follow the bank's ID demand to go to a branch in person to unblock, due to Covid.
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Kerry Holden
(@kerryholden79) reported
@santanderuk I’ve been on hold waiting for the phone to be answered for 35 minutes now. Not the service expected. I don’t believe that you’re sorry I’m still holding! Can someone please answer the phone!!!
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Chris 🏴
(@totiredtoshave) reported
Been on hold with @santanderuk for over 40 mins now. Have to endure this **** every single month, absolute rubbish service to be fair.
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Jan Waters. 🇬🇧
(@Jayleau) reported
@santanderuk Can I have £130 cashback for being a loyal customer for thirty years please?
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Joanne Shipley
(@jshipley2103) reported
@santanderuk disgusting customer services with regards to car insurance. New car delayed and no option to suspend the policy until it arrives, yet £50 charge to cancel, when not what we wanted to do!