Santander

Is Santander down in Prestonpans, East Lothian, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestonpans, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestonpans, East Lothian, Scotland 12/15/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Prestonpans, Scotland

Latest outage, problems and issue reports in Prestonpans and nearby locations:

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

  • freja_fashion mette baillie (@freja_fashion) reported from Edinburgh, Scotland

    @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • thelauren97 Laurenn (@thelauren97) reported

    @santanderuk @bancosantander @santanderukhelp outrageous service from you guys. Your staff is very incompetent. I was told my phone would be removed from the black list so that I can use my APPLE PAY because you have blocked me from using it for 4 days now.

  • franceschild Donna Franceschild (@franceschild) reported

    @stephen_j_moran You mean they have a phone @santanderuk? I have found them completely impossible to talk to! And their chatbot is an insufferable dolt! (I must admit I have been reduced to shouting at it. But it isn't its fault, it's whoever programmed it.)

  • newtona2 Tony Newton (@newtona2) reported

    @TakeFive @santanderuk @TheFCA Sanctimonious bullshit. Where were you when the banks fell 80% in ‘08? And are still down over 90% even now? Where were you when Northern Rock disappeared? Roll on defi - save us from the banks and you ineffectual idiots.

  • stephen_j_moran Stephen Moran (@stephen_j_moran) reported

    @franceschild @santanderuk It hurt to see on the phone bill about £30 for talking to someone, a real person at the time, who strung us along, knowing all the time that they couldn't do a thing to help. Yes, numbered mazes and being on hold for ages, having to listen to muzak and repetitive messages - gah!

  • AnnaBattersea1 Anna Battersea (@AnnaBattersea1) reported

    @santanderuk Terrible bank…

  • newtona2 Tony Newton (@newtona2) reported

    @santanderuk Thank you Santander, my main bank for 30 years for protecting me from my stupidity in wanting to buy Bitcoin. Strange I cannot find any email warning me in 08 about the coming 80% 12 month drop in the Santander share price, down over 90% as of last month. #Bitcoin

  • TheMissFusion Tania Hamilton (@TheMissFusion) reported

    @santanderuk @santanderukhelp Please can you advise how you make a complaint about poor telephone customer service, without having to telephone customer service??

  • StirredNtShaken StirredNtShaken (@StirredNtShaken) reported

    @MartinSLewis Hello Martin. I’m having terrible trouble with @santanderuk continually failing to take the DD for my bounce back loan. Each month I have to call them, complain , then make a manual payment. Can you offer any advise please? Thank you.

  • a_rdavey gentle hans (@a_rdavey) reported

    @santanderuk "side hustle"? What is this, America? Is it not enough that we have to waste 8 hours of our lives in service to someone else, our free time has to be productive?

  • pannusf10 Suzie Fitzp (@pannusf10) reported

    @santanderuk is this text message a scam? SANTANDER: You recently paired your account to a new device on 14/07. If this WASN'T you, please visit: gives a website address that reads like this: Santander .uk.cancel-device-access.info