Is Santander down in Prestonpans, East Lothian, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prestonpans, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestonpans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Live Outage Map Near Prestonpans, East Lothian, Scotland
The most recent Santander outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Mobile App | |
| Edinburgh |
Transfer | |
| Edinburgh |
Transactions | |
| Edinburgh |
Login | |
| Edinburgh |
Mobile App | |
| Edinburgh |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Prestonpans, Scotland
Latest outage, problems and issue reports in Prestonpans and nearby locations:
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Oliver Woodruff
(@StreetDogMaggie) reported
from
Edinburgh, Scotland
@santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.
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Mαɾƙ Lყɳɳ-Aԃαɱʂ
(@marklynnadams) reported
from
Edinburgh, Scotland
Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻
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Liam Stewart
(@LiamAStewart) reported
from
Edinburgh, Scotland
Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?
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mette baillie
(@freja_fashion) reported
from
Edinburgh, Scotland
@StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Jones
(@lolosedjro) reported
@eva_khaliq @santanderuk I have the same problem. It happens with the app and on the website
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The Dr
(@DrZoid) reported
@santanderuk I have a problem with the Santander app on Android 12. Everything works except pay. When I click pay, it says "opps something went wrong". Reinstall does not fix. Data or WiFi same problem. How do I contact support for the app?
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Andy
(@littlejnr) reported
@santanderuk my mobile app is not currently working.
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Paul Jenkins
(@PaulJenkinsUK) reported
I am appaled by the service of @santanderuk My dad died in May. I've tried to remove his name from the joint accounts with my mum. I have told them numerous times that mum is still alive. Today, they've closed all accounts! Lines are busy "helping" other customers
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Must Grumble
(@must_grumble) reported
@santanderuk @santanderukhelp Hello. As one of your customers I know you are on the ball with online banking fraud etc. I have an idea that would give an extra layer to security. Who can I discuss this with? Just a customer with an idea,not a professional.
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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LMac
(@LMac04) reported
Over 13hrs on the phone to @santanderuk over 7 different calls to get my account unblocked only to get blocked again with no reason/concern. Passed between departments & the one that can help don't work weekends. This is no good to someone who relies on this account to pay bills
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Irf
(@IGM942) reported
@santanderuk Poor service, no help or support, just passed from person to person, no point in using your credit card for protection, you look for every way to get out of helping
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Madge
(@madonnaragu) reported
Hey @ThreeUK & @santanderuk @santanderukhelp - you need to talk to each other and fix the online banking log in issue that's affecting your users (Three 5G home broadband & Santander online banking). Unusable!
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Rob McIvor
(@rob_mcivor) reported
@santanderuk - trying to report a stolen card. Can’t get past your automated systems without knowing the card number. Branch doesn’t take calls. Absolutely hopeless customer service.