Is Santander down in Portrush, Northern Ireland?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Portrush, Northern Ireland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Portrush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (54%)

2. 

   Transactions (16%)

3. 

   Website (15%)

4. 

   Login (13%)

5. 

   Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Portrush, Northern Ireland

Latest outage, problems and issue reports in Portrush and nearby locations:

• Chris Wynne (@Chr1sWynne) reported 53 minutes ago from Portrush, Northern Ireland

  @MorganBroadcast @santanderuk Oh dear, sorry to hear this. I'd imagine if they have been able to access your mobile banking they have gotten the PIN from there for your card?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Sallyann Betts (@SallyannBetts) reported 5 minutes ago

  Come on @santanderuk I’ve spent 30 minutes holding already, for a 6 minute call, and now 18 minutes with the phone just ringing out to the Mortgage Dept. #pandemic #covid can no longer be used as an excuse for crappy customer service @financialombuds is this acceptable?

• Dave Carson (@DilbertDave) reported 6 minutes ago

  Wasted trip into town today to deposit a cheque into @santanderuk Exmouth - checked the Saturday opening times on their site only to find it closed when I got here. #fail

• Elita-Til all are-1 (@ElitaEtheric) reported 6 minutes ago

  @louisclack @NatWest_Help @santanderuk Absolutely terrible. Thank goodness I was still able to withdraw the cash. Guess the banks will stop that at some point?

• Simon (@ORION1703) reported 6 minutes ago

  @santanderuk It's a shame you don't invest more of those profits into more staff. Over an hour waiting on the phone to discuss suspected credit card fraud. Very poor customer service.

• Elita-Til all are-1 (@ElitaEtheric) reported 11 minutes ago

  @louisclack @NatWest_Help @santanderuk Absolutely terrible. Thank goodness I was still able to withdraw the cash. Guess the banks will stop at some point?

• Rosie Hart (@Rosie_Hart) reported 12 minutes ago

  Disgusting behaviour from @santanderuk - completely and suddenly cut my overdraft due to being on MATERNITY LEAVE - of course my circumstances have TEMPORARILY changed. Really disappointing service to a loyal customer and especially a new mum in this pandemic.

• Louis Clack (@louisclack) reported 13 minutes ago

  @ElitaEtheric @NatWest_Help @santanderuk It's all getting a bit much Customer service is appalling!

• Anthony Ables (@AnthonyAbles5) reported 17 minutes ago

  The fact that banks don’t transfer money on weekends shows how much more we have to do as a human civilisation. What if people’s family’s are starving and someone sent them money to help. Now they have to wait an entire day. So damn broken.. @santanderuk @BBCNews @elonmusk

• sunky_ (@sunkyace) reported 17 minutes ago

  @santanderuk @santanderukhelp why isn’t my valid card not working? Both contactless and can not withdraw for why?

• Trudie (@TroodlesM) reported 20 minutes ago

  @santanderuk I echo the call for more customer service staff. 40 minutes, then the staff member put us in the queue again and still holding after another 15 minutes. Not sure we'll get dinner cooked tonight. Not sure how you can state you are continuing to support your customers.