Santander

Is Santander down in Pangbourne, West Berkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pangbourne, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pangbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Pangbourne, West Berkshire, England 11/09/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Website (33%)

    Website (33%)

  3. Login (24%)

    Login (24%)

  4. Transfer (5%)

    Transfer (5%)

Community Discussion

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Santander Issues Reports Near Pangbourne, England

Latest outage, problems and issue reports in Pangbourne and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • tinsongemma Gemma Geoghegan (@tinsongemma) reported

    @santanderuk I’ve been on hold for security for a total of over three hours (55 mins last night). I try repeatedly to get through. I’ve asked for a call back but told I need to keep trying. All I want to do is unblock my card (you won’t tell me why it’s blocked) Help. Please.

  • pinksw Tracy Woodward (@pinksw) reported

    @santanderuk we are trying to SPEAK to someone in your ISA managers team. Their telephone number is nowhere to be found. We are financial advisers, not clients and need to actually speak to someone. Please help

  • HStodd89 Hannah Griffith (@HStodd89) reported

    @santanderuk My phone was robbed out my hand this evening so need to change security details & lock the app. The only way I can login online is 2FA using my phone.. or your bot keeps telling me to call you... How do I go about this without a phone please?

  • MotorsDicky Dicky Motors (@MotorsDicky) reported

    Friend just found lady’s purse, containing cards, d/licence 200 miles from her home. He called @santanderuk to ask them to call their customer, and pass on his no. so she can confirm current address (hotel?), and he will recorded delivery. “Can’t do that Sir, data protection”.

  • penguinmand Amanda Davies (@penguinmand) reported

    @santanderuk how do I complain about your lack of customer service?

  • craignity John Stewart (@craignity) reported

    Absolutely appalled and frustrated by the awful #badcustomerservice from @UKMercer pension admin team when trying sort out my late mother's @santanderuk pension. Made an error, no apology, and complaints department ignoring me.

  • wanderingrob Rob Ferguson (@wanderingrob) reported

    @santanderuk Hi, a lot of my payments in are being rejected today, is there an issue?

  • ChanterKate kate chanter (@ChanterKate) reported

    @santanderukhelp @santanderuk I have been passed around all day, and now cut off after being on hold for over an hour. Please help with who I should contact.

  • mattbeedham Matthew Beedham (@mattbeedham) reported

    @santanderuk please help me in this crusade.

  • ChanterKate kate chanter (@ChanterKate) reported

    @santanderukhelp @santanderuk Santander, please help. I have been trying all day to report serious fraudulent activity (identify theft). Please can you tell me who to contact.