Santander

Is Santander down in Pangbourne, West Berkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pangbourne, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pangbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Pangbourne, West Berkshire, England 12/06/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports Near Pangbourne, England

Latest outage, problems and issue reports in Pangbourne and nearby locations:

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesamatthews James Matthews (@jamesamatthews) reported

    Hey @monzo, is the Open Banking integration broken with @santanderuk? Tried transferring money twice, went through the whole process seemingly successfully but the money never moved...?

  • Reezie1234 ǝızǝǝɹ zɐıɹ (@Reezie1234) reported

    @santanderuk most incompetent bank ever, block your account with no warning, 2 hours on hold, online banking blocked, branch can’t help - that’s why I love @monzo

  • RobRonsson Robert Ronsson (@RobRonsson) reported

    @sen_j59 @santanderuk I've been with @firstdirect almost from their beginning. UK-based telephone help and I very seldom wait more than a few minutes. Good for on-line banking too.

  • trickimicki2 Mr. Zibibbo (@trickimicki2) reported

    @santanderuk If you are the bank that can not be trusted my only choice as a long loyal customer is going to be to cancel all the accounts I have with you. Customer service that can't explain strange happenings on the account and dropping off the phone?! Outrageous!!!!

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

  • poppygibsonuk Dr Poppy Gibson 🧡🖤 (@poppygibsonuk) reported

    @santanderuk @santanderukhelp I am so upset with your service- lost my bank card 2 weeks ago- phoned 13 days for a replacement but still no sign- having to borrow cash from people 😞 I just rang up customer services to see if they could resend another card and they hung up on me!

  • Abid_Shahzada Shahzada Alamgir (@Abid_Shahzada) reported

    @TheFCA @santanderukhelp @santanderuk I am a Santander customer since over past 12 years, Never had any complaints but it’s been a week that a sudden blocker has been put on my account, Reached help line many times over the phone seeking help for clarification, 1/2

  • RJProduction3 Andy (@RJProduction3) reported

    Congratulations @santanderuk blocking a disabled persons bank card without advising. They’ve then been left with no money on 2 occasions. They’ve been given numbers to ring but can’t get through. There partner has had to make 100 mile round trip on 2 occasions as he’s working

  • littlechickpea1 Little Chickpea (@littlechickpea1) reported

    @IrvineWelsh @santanderuk have THE worst customer service of any company I’ve dealt with. I don’t bother to ring anymore, I just take the hit.