Santander status: access issues and outage reports

Problems in the last 24 hours in Paisley, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Paisley, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Paisley, Scotland

Latest outage, problems and issue reports in Paisley and nearby locations:

• 
  Sue Nicolson 💙 (@SueNicolson) reported 12 minutes ago from Glasgow, Scotland

  @sainsburys and @santanderuk please resolve the checking out issues on your site. It has been 2 weeks now and takes several attempts to checkout the basket as the app isn’t connecting with the bank.

• 
  David A (@tofolo_1) reported 48 minutes ago from Glasgow, Scotland

  @santanderuk hi, need little help with current account 'retail offers' but not sure where to ask. Month ago i 'activated' a Now Broadband offer, had to pay 2 months bills. I have done this, the offer ended to new customers during that time. I don't see it on chosen offers?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  audreygallagher (@audreygallagher) reported 1 minute ago

  @santanderuk @TSB Met another elderly men with his son outside who drove over 20miles to get a statement they needed.. I recommended they phone they said they had tried but no one could understand them.. This is awful for the most vulnerable

• 
  Cllr Param Nandha (@NandhaParam) reported 5 minutes ago

  Santander mobile apps are down. Reliability of the mobile apps !!!!. @santanderuk

• 
  Fiona Sands (@sands_fiona) reported 10 minutes ago

  @santanderuk @TSB First experience of using the new payment screens in the Santander Connect account to import a file with multiple payments. You have taken something that was world class and replaced it with something terrible whilst attempting to tell your customers that this is an improvement.

• 
  Luke Kerr-french (@Lukekf23) reported 12 minutes ago

  @santanderuk trying to call your credit card helpline but the call disconnects every single time, why is this? Terrible service!

• 
  Joanna wight (@DieselbaxiWight) reported 13 minutes ago

  @santanderuk holding for ages. Trying to do payment. Terrible service. Can anyone help please

• 
  Alan Firth 🇩🇰🇬🇧🇪🇺 (@alan_firth_) reported 15 minutes ago

  @santanderukhelp @santanderuk - but was told only way Santander could help me was to send me 2 letters by standard post to my official address. However I explained no one was home as I was away travelling - made no difference, Santander only had this useless method of ‘helping’ me. I’m close to giving up.

• 
  jaredowens (@jaredowens36629) reported 23 minutes ago

  @santanderuk is it possible for you to permanently block all online/card not present transactions for a debit card if a customer requests it?

• 
  tothehindteeth (@tothehindteeth) reported 26 minutes ago

  @santanderuk why is your app not updating. I triggered an update over 15 minutes ago and still it says ‘waiting’. How am I to break the loop as now I cannot access it?

• 
  Matt (@Matt540547911) reported 26 minutes ago

  @santanderuk @TSB Sort your app out! Not working this morning!

• 
  aka James Bond (@FeelitWorking) reported 26 minutes ago

  @chalkey1973 @santanderuk are really bad for stopping transfers. If you try to buy something online, send money from savings to current account, answer questions and say you have not seen the item in person, they lock the account. Absolute pain trying to help relatives with this. It took ages