Santander status: access issues and outage reports

Problems in the last 24 hours in Paisley, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Paisley, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Paisley, Scotland

Latest outage, problems and issue reports in Paisley and nearby locations:

• 
  David A (@tofolo_1) reported 27 minutes ago from Glasgow, Scotland

  @santanderuk hi, need little help with current account 'retail offers' but not sure where to ask. Month ago i 'activated' a Now Broadband offer, had to pay 2 months bills. I have done this, the offer ended to new customers during that time. I don't see it on chosen offers?

• 
  Sue Nicolson 💙 (@SueNicolson) reported 44 minutes ago from Glasgow, Scotland

  @sainsburys and @santanderuk please resolve the checking out issues on your site. It has been 2 weeks now and takes several attempts to checkout the basket as the app isn’t connecting with the bank.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @roadworksauditoruk (@roadworkauditor) reported 44 seconds ago

  @santanderuk As you can imagine having her stuff stolen in the first place was very distressing then to be let down by her own bank was the final straw !

• 
  . (@Midnight_x83) reported 55 seconds ago

  @santanderuk It's been four hours since your chat not said they were passing me to a customer service rep to join the chat....still nothing

• 
  Sohail Lamvel (@Lamvel) reported 6 minutes ago

  @santanderuk How can I unblock my world elite credit card without having to call? Seems like a block that only CS can remove?

• 
  Chezzy Rezzy (@ChezzyRezzy) reported 9 minutes ago

  @santanderuk every time I log into your **** app it demands that I verify my identity. I spend 5 minutes doing so and every time get an error message. Sort it out or I'll take my money elsewhere.

• 
  Michael Cleaver (@macleaver7) reported 10 minutes ago

  @santanderuk has the worst customer service I’ve ever dealt with…..

• 
  . (@Midnight_x83) reported 11 minutes ago

  @santanderuk The issue is that after four hours a customer service rep has yet to join the online chat.

• 
  Stumpysaurus🦖KPSS (@StumpyRabbitt) reported 16 minutes ago

  I'm being asked to provide ID via driving licence or passport and a face scan to GET INTO MY EXISTING BANK ACCOUNT. And I have three days to do it or my access to my own money could be restricted. Anyone else? Why? @santanderuk

• 
  Clare Wiener (@ClareWiener) reported 19 minutes ago

  @santanderuk Omg absolutely appalling service. Having been on the phone for almost 2 hrs I was told I was hostile. Absolutely not! I was frustrated by your appalling service. I've now been told I need to call back on Monday. Santander won't call me! Just how much time do I have to waste?

• 
  Gary McEwan (@GaryMcEwan72) reported 21 minutes ago

  @mturner1961 @santanderuk My 94 year old grandmother got the exact same thing. She no longer had a driving licence or passport so ultimately had to switch because Santander had restricted access. And she had the account for years and never had she been asked for this.

• 
  ANDREW JAMES BRINKMAN (@monounio) reported 22 minutes ago

  It’s a contingency to use my money to make war! When I have earnt that saving lives! Lock down Santander please 🙏🏻. @santanderuk