Santander status: access issues and outage reports

Problems in the last 24 hours in Paisley, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Paisley, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Paisley, Scotland

Latest outage, problems and issue reports in Paisley and nearby locations:

• 
  David A (@tofolo_1) reported 21 minutes ago from Glasgow, Scotland

  @santanderuk hi, need little help with current account 'retail offers' but not sure where to ask. Month ago i 'activated' a Now Broadband offer, had to pay 2 months bills. I have done this, the offer ended to new customers during that time. I don't see it on chosen offers?

• 
  Sue Nicolson 💙 (@SueNicolson) reported 40 minutes ago from Glasgow, Scotland

  @sainsburys and @santanderuk please resolve the checking out issues on your site. It has been 2 weeks now and takes several attempts to checkout the basket as the app isn’t connecting with the bank.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aaron Houston (@Toon_Army1986) reported 6 minutes ago

  Nice two hour journey to Wirral to buy a car. tried paying garage for @santanderuk to kindly flag up the purchase as unusual activity & block all our accounts & tell us it’ll be 48 hours to resolve the issue leaving us stranded in Liverpool with no money & a hungry 1 year old 👍🏻

• 
  Deborah Carlisle (@debbieharry2017) reported 8 minutes ago

  @santanderuk why isn’t my app accepting my login code ?

• 
  Jen Hannigan (@HanniganJen) reported 10 minutes ago

  @santanderuk Applied for a mortgage in principle online, approved with no issues, but no proof provided of this other than a confirmation number. Vendor quite rightfully unwilling to accept offer without confirmation of mortgage in principle. Now what?

• 
  Richard Truscott (@rtruscott) reported 13 minutes ago

  @santanderuk why is it impossible to report a lost or stolen credit/debit card when you’re abroad & not using your uk mobile phone number so can’t receive code to log onto online banking?

• 
  Erwin Kooijman (@CancelEverythin) reported 13 minutes ago

  @Emilia__writes @DefiantLs You don't need to give any explanation for withdrawing £2.500: it's actually the maximum before anti-money laundering checks have to be made. So this is incredibly bad customer service on their end - mental. @Santanderuk - I have an account with you guys: please clarify this.

• 
  Aidy (@Adey22) reported 18 minutes ago

  Can you confirm you had problems at your end with payments to Bet 365 on Friday afternoon? @santanderuk

• 
  David Harman - News Paywalls are Censorship (@david_harman_uk) reported 21 minutes ago

  @santanderuk @TSB Another customer stitch-up & limits consumer choice @TheFCA

• 
  Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reported 27 minutes ago

  I wonder if @santanderuk takeover of @TSB might improve latter’s customer service? Not holding my breath. Have spent half hour unsuccessfully trying to sort online bank transfer which is not going through; call centre v unhelpful. No wonder high blood pressure is so prevalent..

• 
  Sam (@Sam28761592) reported 28 minutes ago

  @santanderuk complaints department is a joke no help at all just calling digital team a liar and not assisting no duty or care or due diligence at all #avoid #nosupport

• 
  Gideon Carroll (@gideon_carroll) reported 28 minutes ago

  @santanderuk @TSB You are not changing @santanderuk. I am having a nightmare with your telephone banking. Can someone in social please help me?