Santander status: access issues and outage reports

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

• 
  David A (@tofolo_1) reported 17 minutes ago from Glasgow, Scotland

  @santanderuk hi, need little help with current account 'retail offers' but not sure where to ask. Month ago i 'activated' a Now Broadband offer, had to pay 2 months bills. I have done this, the offer ended to new customers during that time. I don't see it on chosen offers?

• 
  Sue Nicolson 💙 (@SueNicolson) reported 23 minutes ago from Glasgow, Scotland

  @sainsburys and @santanderuk please resolve the checking out issues on your site. It has been 2 weeks now and takes several attempts to checkout the basket as the app isn’t connecting with the bank.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SteveR (@SteveR69420419) reported 5 minutes ago

  Is @santanderuk online banking down???

• 
  Tyler (@Empty_With_You) reported 9 minutes ago

  @santanderuk For the record, you withholding MY money from me & preventing my bills from being paid isn’t an “inconvenience”. The fact that not a single notification was sent to me, nor is there anything on my account to show there’s a block makes it even worse.

• 
  Matty Hough (@MattyHough2) reported 13 minutes ago

  @santanderuk Hi @santanderuk — I was advised a case handler would contact me after 8am today, but I still haven’t received any email or contact. I remain stranded abroad without access to funds. Please urgently escalate this and contact me immediately

• 
  On The Write (@On_The_Write) reported 16 minutes ago

  @DrChrisParry @santanderuk Their customer service is woeful, always has been

• 
  NewCom Debt (@NewComDebt) reported 16 minutes ago

  @santanderuk @santanderukhelp They are receiving help from us as a Debt Advice Charity - we have the Authorisation etc - we just need to send you information electronically like we do with other banks like HSBC who have an email companies like Cabot or Lowell...

• 
  Precyshun (@precyshun) reported 23 minutes ago

  @santanderuk I’ve been emailing customer relations and the ombudsman has been emailing the FOS inbox for the last 6 months for us both to be ignored! I would suggest somebody calls my wife tomorrow before she takes legal advice to go to small claims court

• 
  Precyshun (@precyshun) reported 26 minutes ago

  @santanderuk Yes and the financial ombudsman sent his final decision in November. Santander have been non compliant for over 6 months and have now been reported to the FCA by the financial ombudsman service. Finally began actioning the rejection of the vehicle and have not done it properly

• 
  Redders. (@1Redders0) reported 27 minutes ago

  @santanderuk @TSB Empty your accounts. Move banks. They want to shut 44 banks down. Strip there custom. Use another bank. End them.

• 
  Kris (@lookitskris) reported 27 minutes ago

  @santanderuk you cant uninstall and reinstall a website. Pass this on to your devs

• 
  Francis Kinsler (@fdkin1) reported 29 minutes ago

  @santanderuk branch in Oxford. More like a coffee shop than a branch. Directed upstairs to wait and left for ages. This does not add value to the end customer. Wtf have you done? 🤔🙄😔😡