Santander status: access issues and outage reports

Problems in the last 24 hours in Airdrie, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Airdrie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Airdrie, Scotland

Latest outage, problems and issue reports in Airdrie and nearby locations:

• 
  aronh (@haronsmc) reported 9 minutes ago from Falkirk, Scotland

  @santanderuk my daughter is trying to contact from Dubai, the number she has is not working?

• 
  David A (@tofolo_1) reported 25 minutes ago from Glasgow, Scotland

  @santanderuk hi, need little help with current account 'retail offers' but not sure where to ask. Month ago i 'activated' a Now Broadband offer, had to pay 2 months bills. I have done this, the offer ended to new customers during that time. I don't see it on chosen offers?

• 
  Sue Nicolson 💙 (@SueNicolson) reported 58 minutes ago from Glasgow, Scotland

  @sainsburys and @santanderuk please resolve the checking out issues on your site. It has been 2 weeks now and takes several attempts to checkout the basket as the app isn’t connecting with the bank.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sandy (@deerheartsk) reported 4 minutes ago

  @santanderuk you really need to update your app to a speedy app. It’s too slow to load the login page, and then if we navigate to the stocks

• 
  ADUK2025 (@ADUK2025) reported 5 minutes ago

  @BROKENBRITAIN0 My bank app wants this from me to use it already. @santanderuk They can **** off.

• 
  Ian Cranston (@cranston65) reported 6 minutes ago

  @santanderuk @santanderukhelp perhaps you could explain an issue I still have with international transfers - there appears to be no way to see transfers that are currently processing or are pending - these MUST be clearly & easily visible against my account

• 
  Heather Self (@hselftax) reported 6 minutes ago

  Why is it so difficult to get past automated bank systems? I want to make a payment which is outside the parameters of the app, but getting out of the doom loop of “did you know you can do this on the app” is almost impossible. Thanks (not) @santanderuk .

• 
  Urmston Meadows (@UrmstonMeadows) reported 11 minutes ago

  @santanderuk Now Sandi has completely gone offline with "technical issues". You could not make it up. 40 minutes on hold and now this.

• 
  Martin Hughes (@MartinH01846340) reported 11 minutes ago

  @santanderuk @TSB God help the customers. Closing all their branches.

• 
  Diane Greger (@DianeGreger) reported 12 minutes ago

  @HWarlow @santanderuk Incompetent employees are hired mostly DEI and how no idea about customer service nor how to do the job correctly.

• 
  Gareth Davies (@expert4money) reported 17 minutes ago

  Why, when I call @santanderuk do they put me on hold, then repeat every 20 seconds that they appreciate my time, my patience and respect, then take over 35 minutes to answer the phone. Diabolical service!

• 
  Ash 1974🔴🏐 (@andy_horner) reported 17 minutes ago

  @santanderuk Well, after authorising an unsanctioned withdrawal, they now cant give me access to my mobile or online banking! Cowboy banking basically. Customer service or security cant do a thing either!!

• 
  Edward Terry (@iamedterry) reported 19 minutes ago

  @santanderuk I think you should review that. When they take 8+ hours to respond, then tell you they’re multitasking so might not respond immediately, but expect you to drop everything in your life to respond is a bit unreasonable. My experience = chat support is a waste of time.