Santander

Is Santander down in Airdrie, North Lanarkshire, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Airdrie, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Airdrie, North Lanarkshire, Scotland 11/18/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

Community Discussion

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Santander Issues Reports Near Airdrie, Scotland

Latest outage, problems and issue reports in Airdrie and nearby locations:

  • SueNicolson Sue Nicolson 💙 (@SueNicolson) reported from Glasgow, Scotland

    @sainsburys and @santanderuk please resolve the checking out issues on your site. It has been 2 weeks now and takes several attempts to checkout the basket as the app isn’t connecting with the bank.

  • tofolo_1 David A (@tofolo_1) reported from Glasgow, Scotland

    @santanderuk hi, need little help with current account 'retail offers' but not sure where to ask. Month ago i 'activated' a Now Broadband offer, had to pay 2 months bills. I have done this, the offer ended to new customers during that time. I don't see it on chosen offers?

  • haronsmc aronh (@haronsmc) reported from Falkirk, Scotland

    @santanderuk my daughter is trying to contact from Dubai, the number she has is not working?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • G13Julie Julie Shackman (@G13Julie) reported

    @santanderukhelp @santanderuk I have not been able to access on-line banking for TWO WEEKS now! Received temp passwords etc which didn't work - blocked me! Had to wait till today (another week) for a new set of codes - still saying access blocked!!! 1/2

  • scoobysurfer scoobysurfer (@scoobysurfer) reported

    @santanderuk Holding on the phone for an hour this afternoon trying to talk to someone about my Isa with no luck. Also tried your webchat , waited 20 mins for someone to respond on there with no luck either. Is this your normal service level or what’s happening ???

  • Nik_Sutton TinBum (@Nik_Sutton) reported

    @bruciebreferee @santanderuk SNAP, the term 'Chocolate kettle' springs to mind, I've been a customer for less than 3 weeks! I'm on my 4th call and am still on hold over 45 mins

  • bionicwookie Bored_of_the_things (@bionicwookie) reported

    @santanderuk please stop sending me letters about my overdraft being removed... its not but you keep making me **** myself.

  • dh14162 dh14162 (@dh14162) reported

    @santanderuk absolutely the worst customer experience. Your eSaver account is happy to take money in but when withdrawing money it blocked my account. 2hrs on the phone and then security tries to execute the transaction over the phone and it's reblocked account! Ops now needed!

  • RaviSundaram97 Ravi Sundaram (@RaviSundaram97) reported

    @financialombuds @santanderuk unbelievable customer service. online access 2 our own blocked for the last 3 days. Everyday we ate calling and chatting to various guys. Today after 4 one hr on hold a guy came and asked some couple of same questions & without (1/3)

  • YeOldeBill1 Ye Olde Bill (@YeOldeBill1) reported

    Just seen an ad with Ant & Dec for @santanderuk saying they take scams seriously. They certainly don't! I had a series of emails, apparently from Santander, except I dont have an account with them. They make it impossible to contact anyone to report the scam.

  • claire_conboy Claire Conboy (@claire_conboy) reported

    Not impressed @santanderuk. 24 mins on hold for someone to answer & then drop the call as I didn't have account number due to my internet going down. 😡 Very poor customer service

  • RaviSundaram97 Ravi Sundaram (@RaviSundaram97) reported

    17 years of being loyal customer for @santanderuk (from the days of abby) is waste. Should we look for a different bank??

  • BlincoeClaire Claire Blincoe (@BlincoeClaire) reported

    @santanderuk Hi. I waited 30 mins for my call to be answered. A lovely polite lady picked up my call. She went to speak to her manager 35 mins ago. I'm still on hold..... . .... Anyone working there still or have you all gone home?