Santander status: access issues and outage reports

Problems in the last 24 hours in Airdrie, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Airdrie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Airdrie, Scotland

Latest outage, problems and issue reports in Airdrie and nearby locations:

• 
  aronh (@haronsmc) reported 5 minutes ago from Falkirk, Scotland

  @santanderuk my daughter is trying to contact from Dubai, the number she has is not working?

• 
  David A (@tofolo_1) reported 11 minutes ago from Glasgow, Scotland

  @santanderuk hi, need little help with current account 'retail offers' but not sure where to ask. Month ago i 'activated' a Now Broadband offer, had to pay 2 months bills. I have done this, the offer ended to new customers during that time. I don't see it on chosen offers?

• 
  Sue Nicolson 💙 (@SueNicolson) reported 23 minutes ago from Glasgow, Scotland

  @sainsburys and @santanderuk please resolve the checking out issues on your site. It has been 2 weeks now and takes several attempts to checkout the basket as the app isn’t connecting with the bank.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oasis (@Oasisrvti) reported 7 minutes ago

  @santanderuk the “please call us so can help you” is a scam btw, next time be honest “please call us so we can do absolutely nothing expect give you inconsistent information & take time off your life”

• 
  Ash 1974🔴🏐 (@andy_horner) reported 7 minutes ago

  @santanderukhelp @santanderuk @bancosantander This is the worst bank for customer service I have ever had the misfortune to deal with!!

• 
  Tyler (@Empty_With_You) reported 9 minutes ago

  @santanderuk For the record, you withholding MY money from me & preventing my bills from being paid isn’t an “inconvenience”. The fact that not a single notification was sent to me, nor is there anything on my account to show there’s a block makes it even worse.

• 
  Oasis (@Oasisrvti) reported 10 minutes ago

  Good morning to everyone except @santanderuk who blocks disabled peoples bank for over 6 days with 0 help or escalation for a tax rebate. You’re disgusting, a disgrace and shouldn’t even be allowed to operate as a business. WHOS BANK ARE YOUR PROTECTING?! Cause it ain’t mine!!!

• 
  Wayne Green (@wayneogreeny) reported 11 minutes ago

  @santanderuk All accounts cancelled and moved today. Credit issue for no apparent reason. An absolute disgrace and terrible customer service response 🤬🤬🙈

• 
  Tessa Bennett #bemoretoddy (@littlemore20) reported 13 minutes ago

  @HWarlow @santanderuk awful to hear

• 
  Karen (@Pinkribbonmark2) reported 15 minutes ago

  Get these robots off the line and replace with people who can answer the call and actually help you @santanderuk 🤬🤬🤬

• 
  𝐮𝐧𝕩𝐪. (@uniiqverse) reported 19 minutes ago

  @santanderuk Issue is why are you not giving away money like your mate @AskNationwide

• 
  Peter Oakley (@agentoakley) reported 20 minutes ago

  @santanderuk I signed up for new bank acc. with £100 Amazon reward in Nov. Haven't received voucher, despite confirming with Santander support that fulfilled t&C's. Appears error on initial sign up so acc. wasn't active until dec. Error code bi_0023. Please help

• 
  Geronimog (@geronimo2497) reported 21 minutes ago

  @David90shaw This is already happening if you use mobile banking apps, with the threat of restricted access to said app if you don't comply and upload photo id, thus forcing you into branches that are closing on a daily basis @santanderuk the latest do this.