Santander status: access issues and outage reports

Problems in the last 24 hours in Airdrie, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Airdrie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Airdrie, Scotland

Latest outage, problems and issue reports in Airdrie and nearby locations:

• 
  David A (@tofolo_1) reported 26 minutes ago from Glasgow, Scotland

  @santanderuk hi, need little help with current account 'retail offers' but not sure where to ask. Month ago i 'activated' a Now Broadband offer, had to pay 2 months bills. I have done this, the offer ended to new customers during that time. I don't see it on chosen offers?

• 
  Sue Nicolson 💙 (@SueNicolson) reported 26 minutes ago from Glasgow, Scotland

  @sainsburys and @santanderuk please resolve the checking out issues on your site. It has been 2 weeks now and takes several attempts to checkout the basket as the app isn’t connecting with the bank.

• 
  aronh (@haronsmc) reported 59 minutes ago from Falkirk, Scotland

  @santanderuk my daughter is trying to contact from Dubai, the number she has is not working?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  2SpikyHairedWweFans (@2spikywwefans) reported 2 minutes ago

  @santanderuk he crap bank company! I've messaged on your app over 22 hours ago and no one from your pathetic company has bothered to reply. Is anyone working today ?

• 
  AP (@andyparsons3) reported 4 minutes ago

  @santanderuk I have zero faith or trust that anyone will be in contact, I suspect I’ll be proven right - for 2 days you’ve blocked all my banking access so that you can do extra checks for a low value payment and not told be what’s going on - appalling service

• 
  AP (@andyparsons3) reported 5 minutes ago

  @santanderuk - I’m still waiting, that’s another 4 hours and still no access to the banking services I’ve already paid you fo just becuase you feel like you need to go slow @MartinSLewis is this normal to block access or should I be looking elsewhere

• 
  AP (@andyparsons3) reported 7 minutes ago

  @santanderuk @santanderukhelp it’s the start of day 3 and still no access to my banking services which I pay you for - still no updates, no comms, you’re utterly incompetent and breaking all the rules the PRA/FCA gave you a licence for

• 
  George (@bipolar_thfc) reported 7 minutes ago

  Does this happen with everyone's bank where they want you to submit documents on your address and all this other ****? I try send money to people and it says failed then accepts the 2nd time round but I can't see the money out my account. These banks are ****. @santanderuk

• 
  Keebs 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@keebsonx) reported 8 minutes ago

  @santanderuk Let's be honest, my experience with Santander went exactly as expected. Your app is shocking. Your website is shocking. Your telephone service is shocking.

• 
  subconsciouscyclist (@subconsciouscyc) reported 10 minutes ago

  @santanderuk I've had a complaint open with you since March. You have admitted liability but still not resolved the issue. You have taken my money and not reduced the interest on my car finance because your systems are incapable of making this simple calculation.

• 
  From The Land Of The Midnight Sun (@thenobbs) reported 10 minutes ago

  @santanderuk All the details entered in the app are the same as my online banking when I set the app up, so if there was a problem someone would have access to my online banking which they dont. Giving you a digital photo id is useless unless you can also view my face.

• 
  Lee Hayward (@vibedcoder) reported 11 minutes ago

  @santanderuk The number on the website is no longer in use.

• 
  For Hod,for Harry,for England & St george (@CoulsdonTHFC) reported 14 minutes ago

  @santanderuk Then after updating my details I go on the app & you’ve cut off my mobile banking access so I have to do it all again 😡