Santander status: access issues and outage reports

Problems in the last 24 hours in Olney, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Olney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Olney, England

Latest outage, problems and issue reports in Olney and nearby locations:

• 
  jason trotter (@jasontr51742364) reported 45 minutes ago from Northamptonshire, England

  @santanderuk I’ve been waiting on hold over 90 mins over a two day period and still haven’t got through to anyone to help with my mortgage I don’t have that sort of time to wait

• 
  Jetendra Patel (@JayPatel06) reported 55 minutes ago from Northamptonshire, England

  @santanderuk I am trying to register for mobile banking but your statement doesn't show the SC so when I try to complete the registration process. Your live chat is rubbish, the computer cannot deal with my questions so keeps directing me to your Website. What a load of rubbish!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison Beswick (@alison_beswick1) reported 7 minutes ago

  @MartinKnight_ I was debanked during covid along with 500,000 others, I don’t have id to open another bank account, I can’t pay for a new id because I don’t have a bank account. My life has been turned upside down by some guttersnipe that didn’t even bother to give me a reason @santanderuk

• 
  Laura odell (@lauraodell13) reported 12 minutes ago

  @santanderuk I have been trying to contact customer service for a few days now, my account has been blocked. Please can someone contact me asap

• 
  Pasteur Eyes #UTA 🟥 (@broncoskolar) reported 13 minutes ago

  @santanderuk you moved my branch without telling me at Canary Wharf and the new one has no counter or anyway to pay coins in. Very poor service.

• 
  Sarah Louisa Collins (@SarahLouisaColl) reported 13 minutes ago

  @HWarlow @santanderuk How awful Helen!

• 
  Garry Peat (@RidgewayRam) reported 18 minutes ago

  @santanderuk This continued for a further 24 hrs with over 35 new accts being opened. I, therefore, had to call to explain the situation. The call handler was helpful and said he would close the new accts but I was staggered that as a customer facing employee he was not aware of the situation

• 
  Clare Wiener (@ClareWiener) reported 21 minutes ago

  @santanderuk I've now rang 3 times. I ended the call the 1st time and went to the app as directed. It was no help. Have called back twice now & the call has been terminated by Santander on both occasions before anyone even spoke to me 🤬

• 
  Pamela Christodoulou (@urmPAMELA) reported 22 minutes ago

  @santanderuk you’ve had my account blocked for 3 days, any chance you could get this sorted so I have access to some money?

• 
  @roadworksauditoruk (@roadworkauditor) reported 23 minutes ago

  Very poor customer service @santanderuk - my x had her phone & purse stolen in London 2 weeks ago New card & 2 letters due in 4 working days but took 6 but @santanderuk didn’t register her phone number so locked the account & now she having to wait at least 4 working days more!

• 
  100 (@GhostNoFace0101) reported 23 minutes ago

  @santanderuk another **** bank been sat in a queue for about 20mins no answer

• 
  The Northern Monkey (@TheNorthernMon2) reported 23 minutes ago

  Are your systems down? On hold for 40 minutes. Cant access credit card info. @santanderuk