Santander status: access issues and outage reports
Some problems detected
Users are reporting problems related to: mobile app, transactions and login.
Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Olney, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Olney, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Olney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 28: Problems at Santander
Santander is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Olney, England
Latest outage, problems and issue reports in Olney and nearby locations:
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jason trotter (@jasontr51742364) reported from Northamptonshire, England@santanderuk I’ve been waiting on hold over 90 mins over a two day period and still haven’t got through to anyone to help with my mortgage I don’t have that sort of time to wait
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Jetendra Patel (@JayPatel06) reported from Northamptonshire, England@santanderuk I am trying to register for mobile banking but your statement doesn't show the SC so when I try to complete the registration process. Your live chat is rubbish, the computer cannot deal with my questions so keeps directing me to your Website. What a load of rubbish!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Burger (@jonathoncloud1) reported@santanderuk message sent, but not holding out much hope as you have managed to ignore all recent emails ever since you offered compensation following your errors.
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Ash 1974🔴🏐 (@andy_horner) reported@santanderuk Well I am waiting for a complaint call back that still hasn’t happened and compensation that also hasn’t been addressed. Your service has seriously gone down hill recently. You’ve become an arrogant bank!!
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Liv ✨ (@OliviaD150) reported@MartinSLewis how do we follow up after emailing re miss-sold car finance issue. No response from company @santanderuk using your template 😢
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Chris (@Chrismorro1874) reported@santanderuk have the worst customer service I have ever experienced, quick enough to take your money but not one person wants to help you on the phone…shambles
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Tyler (@Empty_With_You) reported@santanderuk This is more than frustration. I had ONE text asking me to confirm my details were correct, I went on the app, my details are correct, there was NOTHING to confirm & NO warning that you’d block my account & prevent me from getting MY money.
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Garry Peat (@RidgewayRam) reported@santanderuk This continued for a further 24 hrs with over 35 new accts being opened. I, therefore, had to call to explain the situation. The call handler was helpful and said he would close the new accts but I was staggered that as a customer facing employee he was not aware of the situation
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Clippz (@Clippz) reported@santanderuk Why doesn't your chat feature work on your website. It has been broken for ages!
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Urmston Meadows (@UrmstonMeadows) reported@santanderuk Now Sandi has completely gone offline with "technical issues". You could not make it up. 40 minutes on hold and now this.
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Ian Melville (@irmelville) reported@santanderuk The shocking level of customer service you are showing today is perhaps the worst I've had to deal with in a long time...
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AniaK (@AnAgedBrummie) reported@HWarlow @santanderuk The bureaucratic nightmare after a bereavement is so awful. I hope you've got some support to navigate it all.