Santander

Is Santander down in Norwich, Norfolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Norwich, Norfolk, England 11/23/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Community Discussion

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Santander Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • baxter1012 Baxter Poo (@baxter1012) reported from Norwich, England

    @santanderuk the mobile app is not working!!!!!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Irontoffee Vegan Dave from Skem (@Irontoffee) reported

    @dobbo1878 @santanderuk If its skem asda.....dont use self check out. Not sure why.......they always lockout pins! Good luck. Are other peoples cards working as the other reason is if the card system has gone down

  • _vedratherapies Vedra Therapies (@_vedratherapies) reported

    @santanderuk I’ve been trying to pay my credit card for days now with no joy. Can’t get through on the phone & online doesn’t seem to be working, that’s the app and the website. Is there another option?

  • Jauntyboyz_Inc Eric #FBPPR, #FBPA (@Jauntyboyz_Inc) reported

    @santanderuk I am trying to finalise my Tesco order but keep getting the message that my bank cannot verify my details at the moment. When the same thing happened last week, I was told the problem lay with MasterCard and now it's happening again. Come on Santander get this sorted.

  • Jack_Ch Jack™ (@Jack_Ch) reported

    @santanderuk This is getting a bit of a joke now, it’s not a one off event now, how can we be confident our money is even safe with you’re struggling this bad to sort this issue out, an issue you’ve had not too long ago.

  • Chelseyjayne87 Chelsey (@Chelseyjayne87) reported

    @santanderuk I placed an order with asda George today.... isn't showing payment pending like normal. Will asda cancel my order. Its an item I have been waiting weeks for to be in stock so won't be happy if they can't get MY money. Seems to always be an issue with santander .

  • 1NickGedge Resurrected Cricketer 🆖 #WCAW (@1NickGedge) reported

    @santanderuk any updates on the cards issues?

  • AnnGlaister Ann Gläister (@AnnGlaister) reported

    @santanderuk It’s still not working I can’t log into online banking or pay ONLINE this is URGENT

  • jayworth4567 Jannette Worthington (@jayworth4567) reported

    @santanderuk Thus is causing me no end of problems it’s been days now when will this be sorted? As for live chat more terrible services your robot doesn’t understand anything you ask, we can’t get through to you it’s a joke

  • katyjohill katyjohill (@katyjohill) reported

    @santanderuk This is getting ridiculous! I have payments to school, shopping to pay for and bills to pay and this is the second day I’ve had problems with it

  • john_oconnell6 JohnO (@john_oconnell6) reported

    @santanderuk hello, i am trying to link a business master card to a PayPal account, and it says it the card was declined by the issuing bank, is this related to the card issue you have open?