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Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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Santander Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • baxter1012
    Baxter Poo (@baxter1012) reported from Norwich, England

    @santanderuk the mobile app is not working!!!!!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • FifaThing
    Sorare Rhino (@FifaThing) reported

    @santanderuk This bot reply to save face doesn't help anyone

  • Midnight_x83
    . (@Midnight_x83) reported

    @santanderuk The issue is that after four hours a customer service rep has yet to join the online chat.

  • MattyHough2
    Matty Hough (@MattyHough2) reported

    @santanderuk UK customer stranded homeless in Hungary after fraud on my account. I’ve waited 7 days for investigation with no access to money, food or accommodation. Repeated requests for emergency hardship escalation and vulnerable customer support have not been resolved

  • RidgewayRam
    Garry Peat (@RidgewayRam) reported

    @santanderuk what the hell is happening with Cahoot? Just opened an account and it has opened 19 accounts and still going? Had to spend 40 minutes on the phone to close the first 9 down but have now given up. Very stressful and concerned about a scam

  • KevinUTO1867
    KevinB (@KevinUTO1867) reported

    @MartinSLewis - @santanderuk have rejected my bank account switch bonus claiming my DD’s aren’t on their eligible “list”. One DD is a payment to my local council and the other is the @PostcodeLottery. Have you heard of such an issue?

  • ElizabethT34440
    Elizabeth Tillyer (@ElizabethT34440) reported

    @santanderuk So, Dad opened his account 8th June (Shipley) 1-3pm. but the clerk failed to enter Dads address correctly. After weeks of frustration and no sight of the money, I'm disgusted this clerk bragged about 'have been doing this all week' Today the error was rectified.

  • JohnElsworth
    John Elsworth (@JohnElsworth) reported

    @santanderuk why are you asking me for my passport, employer details and money paid in from my employer and threatening to stop my bank app from working. If for one second my app doesn't work how it should I will close my account. You know all of the information already

  • cp_ma24524562
    Chris May (@cp_ma24524562) reported

    @santanderuk #santander can you image a bank with no customer service support? Send messages in the app, but don’t let you upload information. From a customer who went through advanced security for my last transaction 🤯

  • badger_uk
    Paul Fowler (@badger_uk) reported

    @santanderuk your customer care is shocking. I have been on your live chat since 3.20pm and no one has come back to me. No one at all

  • DamienMcCrystal
    Damien McCrystal (@DamienMcCrystal) reported

    @santanderuk An unmoving queue at 3.15pm. No indication of service available. If you can’t serve after a certain time, make it clear, put up a sign. Deal with customers clearly and efficiently instead of wasting their time. Don’t treat people like **** because they’re poor and inarticulate.