Santander outage reports in Norwich, England

Problems in the last 24 hours in Norwich, England

Santander signals over the past 24 hours, with local activity from Norwich, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Santander Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

• 
  Baxter Poo (@baxter1012) reported 46 minutes ago from Norwich, England

  @santanderuk the mobile app is not working!!!!!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AP (@andyparsons3) reported 32 seconds ago

  @santanderuk @santanderukhelp so after contacting me you still couldn’t help me either - 8 hours blocked accounts for no reason, no support, no customer services - appalling absolutely appalling service

• 
  Sheila kirkby (@kirkbysheila28) reported 43 seconds ago

  @santanderuk @StumpyRabbitt @santanderuk why are you doing this to existing customer why not just to new customers? I hope it doesn’t happen to me I have been a customer of yours since you were abbey national 😳

• 
  AK (@ghatispeaks) reported 2 minutes ago

  @santanderuk your customer service is terrible. I think I should move to first direct

• 
  pink ladies plymouth (@loveforplymouth) reported 4 minutes ago

  @santanderuk @santanderukhelp So bad for the elderly talked to one lady who was closing her accounts because of the service banks doing everything online dirst heko many it makes life so harder for them 😡

• 
  AK (@ghatispeaks) reported 4 minutes ago

  @santanderuk hey Santander. Why does it take so long for your security dept to reply??? On Friday tried for 40 minutes and now already for 30 minutes. What is the problem???

• 
  SJ (@SJ_H11) reported 4 minutes ago

  @santanderuk can you please provide me with a customer service contact number? I refuse to talk to your robot Sandi as I’m speaking plain English to it and it has absolutely 0 comprehension to what I’m talking about

• 
  BIG_McQuill (@BIG_McQuill) reported 4 minutes ago

  @santanderuk Hi. I'm trying to pay off a bill, and I'm not receiving the OTP. I've tried everything you've suggested, and still nothing, but I can receive other texts etc absolutely fine, please can you look into this problem? It's not the first time this issue has occurred.

• 
  One under par (@Oneunderpar3) reported 8 minutes ago

  @santanderuk how long am I supposed to wait online chat to speak to a real person to explain a security issue?

• 
  Lucy Arnold-Courtney (@arnoldlaa) reported 12 minutes ago

  @santanderuk trying to help my FIL set up online banking has been the worst experience. Hours and hours of phone calls, letters that don't arrive, blocking banking as soon as it has been set up. Voice ID when he has had throat cancer. An hour wait on each call. It's awful.

• 
  Ian Cranston (@cranston65) reported 12 minutes ago

  @santanderuk @santanderukhelp perhaps you could explain an issue I still have with international transfers - there appears to be no way to see transfers that are currently processing or are pending - these MUST be clearly & easily visible against my account