Santander

Is Santander down in Norwich, Norfolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Norwich, Norfolk, England 01/17/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • baxter1012 Baxter Poo (@baxter1012) reported from Norwich, England

    @santanderuk the mobile app is not working!!!!!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LMSWL Liz Man (@LMSWL) reported

    @WEUROTicketing Any opportunity for @WEUROTicketing to partner with @santanderuk bike scheme? Only 8 docking points near the stadium so risk of not being able to dock - but if bike scheme staff can support, be great alternative for fans heading from centre/MK Bowl etc. to free up bus space?

  • raggy1974 davefossey (@raggy1974) reported

    Anyone thinking of getting car Finance with @santanderuk @santanderfi don't bother, very happy to watch you continue to pay for a car that has been rejected 7 weeks ago, with no help from them, in fact the handler has had 2 weeks holiday in that time. Hope he enjoyed it.

  • AroraU AroraU (@AroraU) reported

    @santanderuk hi, I’m having some issues transferring money on the app. Is there an issue

  • MisterBloggs European Unionist #FBPE #RejoinEU#Johnsonout. (@MisterBloggs) reported

    @santanderuk please fix your Android app and render it usable before I give up and close all my accounts.

  • kieronhynes kieron hynes (@kieronhynes) reported

    @alan_gibbons @santanderuk To be fair though, their profits are probably way down as well and probably struggling with rise in inflation like 😳

  • cheshirecat847 Cheshirecat847 (@cheshirecat847) reported

    @santanderuk Had to call several times recently to pay off my mortgage. Every time, a 40 minute wait in a call queue. I ring First Direct and I'm talking to someone within a minute or so. Santander, really poor customer experience, I'm glad we're parting company

  • PeterMa33025602 Peter Mannion (@PeterMa33025602) reported

    @StuMan21953001 @santanderuk Totally agree. It sucks. I can't even go to a branch because they close at 3pm. You would think it was still 1950. Appalling service

  • PearoUK mPearo (@PearoUK) reported

    Every single month without fail @santanderuk block my account when I’m paying my bills. Really not helpful !!

  • Eleanor_0611 ER (@Eleanor_0611) reported

    @santanderuk do you accept forces help to buy scheme

  • MrsKelseySBB Mrs Kelsey (@MrsKelseySBB) reported

    @santanderuk I’ve been on hold on the phone for over 2 hours and there is no response to the online chat 25 minutes after the automatic response that I was being connected to an agent. Very poor customer service! Website options are poor not helpful!