Santander

Is Santander down in Norwich, Norfolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Norwich, Norfolk, England 02/05/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • baxter1012 Baxter Poo (@baxter1012) reported from Norwich, England

    @santanderuk the mobile app is not working!!!!!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • a_sharma99 Ash (@a_sharma99) reported

    @santanderuk Shameless customer service and now illegally asking customers to send crypto currency’s statements. Who do you think you are? You have no right to ask customers about there investments and savings. Leaving this bank ASAP. This is why crypto thrives because banks like this exist.

  • tosholiver Lightfandango (@tosholiver) reported

    @santanderuk and again, terrible customer service, answer the f****** phones

  • OscarGest7 O (@OscarGest7) reported

    @santanderuk Genuinely one of the worst customer service experiences in existence

  • janetisaac8 Janet Zic❤️ (@janetisaac8) reported

    @mdecelis @santanderuk Sorry for the experience, It’s amazingly frustrating my account was hacked, Appeal never work, I got no response from support, not until someone referred to @GageDavis3 on TWITTER .. who assist me to recover my account back..or #Lod_teq on Instagram

  • DentonRich Richard Denton (@DentonRich) reported

    **** you @santanderuk. Worst lender out there. Avoid at all costs

  • mdecelis Michelle de Celis (@mdecelis) reported

    @santanderuk worse customer service I’ve ever experienced. Locked my account and no help whatsoever to unlock it. Telling me I need to go into branch. Thanks for nothing!

  • mdarob Mdarob (@mdarob) reported

    @santanderuk hi, my banking app is not working, I keep getting an oops error message

  • JESKirrane James Kirrane (@JESKirrane) reported

    @santanderuk No help whatsoever.

  • BarryWxm Barry Daniels🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBIW #FBPE #UTST (@BarryWxm) reported

    @santanderuk Seems to be some issue with OTP's I'm not receiving them.

  • shannondeenie Shan x (@shannondeenie) reported

    @hyperfrank @santanderuk Hey I’m going through a similar situation now with my access being blocked by them, how long did it take you to get access again? (If you ever did)