Santander

Is Santander down in Norwich, Norfolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Norwich, Norfolk, England 01/13/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • baxter1012 Baxter Poo (@baxter1012) reported from Norwich, England

    @santanderuk the mobile app is not working!!!!!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • pcm2u pcm2u (@pcm2u) reported

    @Mastercard So thats twice in one month that a purchase service transaction via @santanderuk and also @Visa has failed? Whats going on? All blaming each other?

  • JakeyReeve Jake Reeve (@JakeyReeve) reported

    @santanderuk Do you guys have an email to reach customer service?

  • jennymccusker1 Jenny McCusker (@jennymccusker1) reported

    @santanderuk I’ve just spent 45 mins on the phone trying to get access to passcode and try no to access@bank via app. Referred to@website and asked to reset my passwords. This doesn’t provide the correct info to access app. I have ID no - what next? Please advise

  • hanalibby88 hannah thorpe (@hanalibby88) reported

    Loosing the will with Santander @santanderuk is anybody else having issues with getting through?

  • SarahHeleneuk Sarah Hélène ⛵ 3.5% 🕷 #FBPA #FBPE #REJOINEU #TS (@SarahHeleneuk) reported

    So Ive suffered #Transphobia again at the hands of @santanderuk security team after they contacted me. It seems I'm going to have to pay to go to a branch to get my card out of jail .. and no compensation for their error. #Santander @financialombuds

  • katet12 Katy Bealing (@katet12) reported

    @santanderuk loyal customer with home insurance for over thirty years and receiving terrible customer care!

  • AndrewW42421683 Andrew William Hardy 💙 (@AndrewW42421683) reported

    @santanderuk feel let down by your bank as a victim of fraud you have sided on the fraudsters side not mine as a customer I bought a item in good faith and never received it you say I didn't follow banking practices #fraud

  • OnlyTheeKayCee ye reyt lad (@OnlyTheeKayCee) reported

    @santanderuk starting to get annoying with constant sales and marketing emails. **** off

  • pcm2u pcm2u (@pcm2u) reported

    Anyone else had any problems with Visa payments not goig through? @Visa @Mastercard @santanderuk

  • Jacksicko Jack Baker (@Jacksicko) reported

    @santanderuk Put as much effort into customer service you might be on to a winner