Santander

Is Santander down in Norwich, Norfolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Norwich, Norfolk, England 12/12/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Login (24%)

    Login (24%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • baxter1012 Baxter Poo (@baxter1012) reported from Norwich, England

    @santanderuk the mobile app is not working!!!!!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • intervalwhine zoe lovell seenan (@intervalwhine) reported

    @santanderuk You should have put this message up on your website as soon as you were aware of the problem. It would have saved me and many others a long phone wait, and spared your call centre staff many irate customers.

  • latour_kiri Lepidopterous latour (@latour_kiri) reported

    @santanderukhelp @sbowen329 Is there still a problem with Pay Pal transactions please? #Santanderuk

  • 92to1 hamstrung (@92to1) reported

    @santanderuk So what were the issues ? What caused it ? Was it the same as the outage in May ? Think of the embarrassment for people in shops not able to pay...it's not just about compensation for charges you know. What others banks have had 2 major outages in 6 months ?

  • NSFtwerk GTTO 🗳️ (@NSFtwerk) reported

    @santanderuk If I block you why do you keep coming back??!

  • weevickybeee Vicky Bowie (@weevickybeee) reported

    @santanderuk raging that my card got declined in the supermarket, u need to sort this issue out! It is not good enough!

  • AerosolST AerosolSupa (@AerosolST) reported

    @santanderuk I've been thinking about upgrading my account but the problems are just too frequent. No way.

  • JaceySm64243051 Jaceyanne (@JaceySm64243051) reported

    @santanderuk Hi my debit card is working but husbands isn't?

  • leckthesimp Leck (@leckthesimp) reported

    @SafcMicky @santanderuk if it helps Ive found transfers via bank to be working - just nothing else (idk if this helps or not but I hope it does)

  • stokey_wayne Wayne Salt (@stokey_wayne) reported

    @santanderuk When are these issues going to be resolved? Been ongoing all day?!

  • AgentKe0 Spiderman Hypeman (@AgentKe0) reported

    @santanderuk HELLO, I STILL CANT MAKE PAYMENTS, I NEED TO GET MY SHOPPING DONE, I DO NOT HAVE ACCESS TO MY PHONE RIGHT NOW CAN YOU PLEASE MESSAGE ME