Santander

Is Santander down in Norwich, Norfolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Norwich, Norfolk, England 11/21/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

Community Discussion

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Santander Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • baxter1012 Baxter Poo (@baxter1012) reported from Norwich, England

    @santanderuk the mobile app is not working!!!!!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Lawriew65 Cambus Blackcat (@Lawriew65) reported

    @santanderuk well done on your utterly farcical "system errors". No public announcements, no acceptance of responsibility, no service, you're a total disgrace. Even your advisers on the phones are left embarrassed. Pathetic excuse of a bank, again 🤬

  • Bear82566209 Bear (@Bear82566209) reported

    @santanderuk You think with the money you clowns make this wouldn't happen! Maybe spending more on your infrastructure instead of 2 ITV Muppets... That might help. Priorities! Yes?

  • ddibidibidilee Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England

    @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

  • drh1971 Dave ****** 💙 (@drh1971) reported

    Well done @BarclaysLDN close local branches so I can only get to a branch on Saturday, pay for parking, queue outside only to be told no counter service on Saturday and machines don’t take coins. No help when I’m paying in coins and can’t get there midweek. @santanderuk no issue.

  • midwifbutterfly midwifebutterfly (@midwifbutterfly) reported

    @santanderuk what an absolute disgrace. 42 mins on hold to be told you can't give an ETA on when I can access MY money. What happened to TCF? @financialombuds @MoneySavingExp

  • leewhiteley147 Lee Whiteley (@leewhiteley147) reported

    @santanderuk Still card payments not working as of 10:20

  • PaulWeb26149539 Paul Webb (@PaulWeb26149539) reported

    @santanderuk Three cash points in Coleford said problem with Santander

  • AitchyG Aitchy G (@AitchyG) reported

    @santanderuk My debit card is being refused by an online transaction. Is this to be expected at the moment with the problems you are experiencing.

  • ChentScott Natalie Chent-Scott (@ChentScott) reported

    Reported my card lost to @santanderuk a week later and no new card. Called customer service to speak to an unhelpful and sarcastic worker who told me I should have ordered a new card. Surely if you report it lost it should be automatic like every other bank!!And awful interest!

  • rachael668 rachael Booth (@rachael668) reported

    @santanderuk when will your systems be working again , still can’t get money out of the machines , already spoke to someone after being on hold for 45 minutes and they’re still not working !