Santander

Is Santander down in Norwich, Norfolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Norwich, Norfolk, England 03/05/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (13%)

    Website (13%)

  3. Transactions (11%)

    Transactions (11%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • baxter1012 Baxter Poo (@baxter1012) reported from Norwich, England

    @santanderuk the mobile app is not working!!!!!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TigerZindaHay Muntazir e Mahdi (@TigerZindaHay) reported

    @santanderuk seems to be given free hand to do whatever they like with the credit card and bank card of their customers. Block it when they want without notice and then demand customer to go to their limited number of branches to unblock the same. @financialombuds @RishiSunak

  • lizziecheeld Lizzie Cheeld (@lizziecheeld) reported

    @santanderuk I need help removing someone from a bank account, I don’t know which form to use?

  • LeifJerram Leif Jerram (@LeifJerram) reported

    @santanderuk what a shambles of a bank. 0 customer service. Website from the 80s. Call times of 1 hr + (haven't actually had time to stay on phone longer than an hour with no answer...what with having a job and all)

  • HazelHemingway Hazel Hemingway (@HazelHemingway) reported

    @santanderuk please can you tell me if your support line from outside the U.K. number is still available. You have requested me to get in touch

  • OirishPatrick Patrick Fullerton esq. 🇮🇪🇬🇧 (@OirishPatrick) reported

    @santanderuk appalling service from you. Booked an appointment and was given one for March 1st. Now get a call and say it has had to be cancelled. Next available 29th. It is easier to get a GP appointment than from you lot. I'm sure if I owed you money you'd be banging on my door

  • ForestSoph ForestSoph (@ForestSoph) reported

    I have used online banking for many years and never needed a mobile phone. Now you have changed something and I cannot access my account. @santanderukhelp UK law demands that you allow equal access regardless of disability. #Santander #DisabilityDiscrimination #SantanderUK

  • novicecakemaker Nicola Edmead (@novicecakemaker) reported

    @santanderuk do you have a problem with your mobile app, it’s not letting me log in?

  • LeeroyLee2 Leeroy Lee (@LeeroyLee2) reported

    @santanderukhelp @santanderuk are happy for fraud to be committed and will do NOTHING to help, im tempted to go in and handcuff myself in store till we get help

  • AntonyRowell Antony Rowell (@AntonyRowell) reported

    Big shout-out to @santanderuk for being the worst customer support department on the planet. 2 months waiting for a credit card application and get told I'm ineligible after 6 other people from the same department telling me I'm eligible and it's on the way. Avoid at all costs

  • alan_gibbons Alan Gibbons (@alan_gibbons) reported

    @MrsAA55 @santanderuk Awful....customer service across the UK has gone downhill. They all try to push you towards 'self-help' on-line as it costs them a fraction to manage this way. The service is so patronising...