Santander status: access issues and outage reports
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- Santander generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Baxter Poo (@baxter1012) reported from Norwich, England@santanderuk the mobile app is not working!!!!!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Wiener (@ClareWiener) reported@santanderuk Omg absolutely appalling service. Having been on the phone for almost 2 hrs I was told I was hostile. Absolutely not! I was frustrated by your appalling service. I've now been told I need to call back on Monday. Santander won't call me! Just how much time do I have to waste?
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Edward Terry (@iamedterry) reported@santanderuk As a systems and process specialist I can see there’s a deeper issue that needs addressing. And removing telephone support was not a smart move either. Why are you making it so hard to get support? Do you want to lose customers? It wouldn’t surprise me if you are.
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Jamie Brannan (@jbrannan23) reported@santanderuk must be the worst bank to deal with online. Impossible to log on and impossible to contact anyone. False information given online, out of service phone numbers provided and even the AI chat doesn’t know what it’s doing. Unacceptable level of customer service
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@roadworksauditoruk (@roadworkauditor) reportedVery poor customer service @santanderuk - my x had her phone & purse stolen in London 2 weeks ago New card & 2 letters due in 4 working days but took 6 but @santanderuk didn’t register her phone number so locked the account & now she having to wait at least 4 working days more!
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AP (@andyparsons3) reported@santanderuk so disappointed that the help people can’t actually help, no calls, no support, no customer duty - this should serve as a warning to anyone thinking @bancosantander can operate a banking licence - they can’t
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Adam Wilpappi (@wilpappi) reported@santanderuk how can a company of your size be so terrible with the way you deal with your customers 🤬
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D4VEH (@d4_veh) reported@santanderuk @santanderukhelp Can you lot pack in with restrictions on my mobile app!! Why the hell do I need to tell you my income to access my mobile banking app,
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Gareth Davies (@expert4money) reportedWhy, when I call @santanderuk do they put me on hold, then repeat every 20 seconds that they appreciate my time, my patience and respect, then take over 35 minutes to answer the phone. Diabolical service!
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The Pixel Princess (@PixelPrincessRG) reported@chaosprimeZ @santanderuk I can imagine! Their customer service for me was non existant. On the other hand, although I havent suffered fraud since, Nationwides branch staff have virtually fell over themselves to help with other queries.
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glosuk68 (@glosuk68) reported@santanderuk Not only have you not opened your Leighton Buzzard branch today (and next weekend), your one outside cash machine is down. Thankfully the @AskNationwide is open and their machines are working.