Is Santander down in Norwich, Norfolk, England?
Some problems detected
Users are reporting problems related to: mobile app, website and transactions.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Norwich, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Santander
Santander is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Transactions (10%)
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Login (10%)
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Transfer (3%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Baxter Poo
(@baxter1012) reported
from
Norwich, England
@santanderuk the mobile app is not working!!!!!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jojo
(@desire42012) reported
@santanderuk is your mobile app down unable to access bank account online 😠
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Cheryl Lee
(@CherylLeeAssoc) reported
@MikeAllisonNHS @santanderuk OMG - nightmare. Right on top of Christmas too. Is there anything I can do to help?
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Luke Walker
(@Walks_Luke) reported
from
Solihull, England
@santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever
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Kelly Hall
(@sleepypatronus) reported
Unbelievably disappointed @santanderuk lost a lot of trust in you especially as you still haven't got back to me over a big problem caused by your cashier in your branch! #thebankthatdoesntcare
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elaine murphy
(@ellie_may15) reported
@santanderuk tried to get through to mortgage dept 4 times today.. kept on hold for a total of 1 hour 43 mins between the 4 calls as had to put phone down as have work to do!! Is there actually anyone there in the mortgage dept ?? Can someone please call me???
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(((ArabellaLovejoy)))
(@ArabellaLovejoy) reported
Shrewd move @santanderuk, update the app, to a version my friend's phone cannot use, and then when she tries to log into the web site, she is asked to verify the log in, via the app she can no longer access.
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Luke Walker
(@Walks_Luke) reported
@santanderukhelp 15:58 Exactly 3 Hours Waiting @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Support Ever
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B Beyond magazine
(@BBeyondmagazine) reported
@HSBC_UK Personal account. One of our readers has reported that your #Wimbledon branch has apparently refused to provide them with a letter. Please check. Our reader has since gone to @santanderuk for the letter and you've likely lost them as a customer. Perhaps you don't care?
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Luke Walker
(@Walks_Luke) reported
@santanderukhelp 16:58 4 Hours & STILL Waiting Another Working Day Wasted … @santanderuk <——- Worst Bank EVER @santanderukhelp <——- LITERALLY The Worst Customer Support Ever
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JAVón de Mon 🇶🇦
(@CitizenTWLVE) reported
@santanderuk MAYBE it's time to hire a bunch lads to answer the phone when we make a fkn urgent call. Just maybe. Can't wait for 00:25 min (and still here), what an awful and lame service. Invest on your bloody customers ffs. I'm quitting after this, not joking.