Santander

Is Santander down in Norwich, Norfolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Norwich, Norfolk, England 01/15/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • baxter1012 Baxter Poo (@baxter1012) reported from Norwich, England

    @santanderuk the mobile app is not working!!!!!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MB83687 MB83687 (@MB83687) reported

    @santanderuk have a loan with you. Trying to change my payment debit date. Told I had to register for OLB. Took a week waiting for multiple letters with different codes. Finally get it working. Can't change date in app or online. Never known anything so difficult. #backwards

  • charleshadji Charles Hadji (@charleshadji) reported

    @santanderuk you block my online banking access when I am trying to transfer to one of my own accounts, ask me to call you and then you have me on hold for 22 minutes and counting - do you think this is acceptable? #useless

  • Zephyrjock Zephyrjock 🏴󠁧󠁢󠁳󠁣󠁴󠁿🥌🏉 (@Zephyrjock) reported

    @santanderuk Been holding for over an hour now. I get that your lines are busy but there comes a point where it is clear you don't have enough people dealing with calls. That time has now passed.. How do I get some customer service?

  • stoner1968 @Stoner #BackBoris100% (@stoner1968) reported

    @santanderuk took just over an hour to get through!! Very poor service. Customers be aware that someone has managed to send a text from Santander Bank to say a new payment was setup with a link! DO NOT CLICK ON THE LINK if you didn’t set up the payment! #Phishing #Scammer 🚨

  • BewitchedAT BewitchedAT (@BewitchedAT) reported

    @santanderuk app server says not responding and won't let me log in using the website. I need this fixed immediately please. Its been 2 days now.

  • JackCooper91 Jack Cooper (@JackCooper91) reported

    @santanderuk you've blocked access to my account and I'm going round in circles with this bot online. Wtf?! I literally just want to cancel my card.

  • Idgordon7virgi1 Cosmo (@Idgordon7virgi1) reported

    @stoner1968 @santanderuk My wife was on the phone to them for 2 and a half hours but after two trips to the local branch in a town 7 miles further away from my local branch (that was shut down) our access to our own funds have been happily restored 😢🙈 Murder polis. Closing all our accounts.

  • TuesdayGreen3 Tuesday Green (@TuesdayGreen3) reported

    @santanderuk I need help please.

  • fun5131 Lauren Anderson (@fun5131) reported

    @santanderuk I lost my online banking information as I haven’t used it for years. I tried to phone the customer service hundreds of times and wanted to use it online again. But never get worked. Either no body answer the phone(waiting more than 20mins) or no body get it resolved.

  • tristaningram Tristan Ingram (@tristaningram) reported

    Shout out to @santanderuk Website keeps crashing. Wasted 2 hours trying to log a credit card dispute claim for £86 which won’t let me upload the back up info. Then sit on a call for 1 hour and 5 mins speak to 2 different people to tell me the manager will call me back Useless