Santander

Is Santander down in Norwich, Norfolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Norwich, Norfolk, England 11/30/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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Santander Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • baxter1012 Baxter Poo (@baxter1012) reported from Norwich, England

    @santanderuk the mobile app is not working!!!!!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Hevjovi Heather Phillips (@Hevjovi) reported

    @santanderuk My daughter keeps being told issues have been resolved but they haven't, she has been trying to order items from Amazon and at this rate is going to end up having her Amazon account suspended because payments keep being declined by yourselves, when is this going to be fixed

  • d4nw00 Yourslef (@d4nw00) reported

    @santanderuk Boilerplate repetition of the same ambiguous message is not useful. Why is a major bank experiencing such issues with a fundamental aspect of their business for DAYS? It's highly concerning.

  • Matter963453 Falu Mama Liki Mama (@Matter963453) reported

    @jill_laura83 @santanderuk Every weekend they turn off the ability for users to use their cards. This is a standard practise and ita pathetic service. All they do is just say we apologise. How's this going to help us without food.

  • Hevjovi Heather Phillips (@Hevjovi) reported

    @santanderuk Also to be told she'll have to wait up to 5 days for money to be returned to her account is disgusting....she can't even transfer money to another account because of ongoing issues

  • Abdurehman55 Abdurehman Ovais (@Abdurehman55) reported

    @santanderuk I'm having issues with my payments. Since 24 hours they are still pending.

  • LOL_VO LOL_VO (@LOL_VO) reported

    @santanderuk Any further update on this? Last update on here was 27 hours ago but the app says still experiencing issues. I am chasing missing debits and credits and no idea if it's not been sent or if its still your problem causing issues???

  • sdf1981 Steven Foley (@sdf1981) reported

    @santanderuk are you still having card problems as need to put petrol in my car today for work, don’t even want to go and look like fool with people telling me it’s been decline, but if it does will be complaining also moving my accounts

  • carol_ann54 Carol E 🎶🎭 (@carol_ann54) reported

    @santanderuk Are there still issues with card payments? Trying to make a hotel booking and both my cards refused despite having more than sufficient funds/credit.

  • 1NickGedge Resurrected Cricketer 🆖 #WCAW (@1NickGedge) reported

    @santanderuk all of a sudden I’m having the same issues as yesterday? I can’t withdraw again from my sky Vegas account?

  • Spencer37827491 Spencer (@Spencer37827491) reported

    @santanderuk just called Santander, on hold for 38 minutes, then after the annoying repetitive music it goes to a ringing sound and no one answers.....very, very poor service. Im glad my bank is First Direct whose customer service is excellent. Santander needs to try a lot harder