Santander

Is Santander down in Norwich, Norfolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Norwich, Norfolk, England 12/21/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (19%)

    Login (19%)

  3. Website (13%)

    Website (13%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • baxter1012 Baxter Poo (@baxter1012) reported from Norwich, England

    @santanderuk the mobile app is not working!!!!!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • GabriellaRusso Gabriella Russo (@GabriellaRusso) reported

    @santanderuk Utterly awful system, completely useless. Been on the phone for an hour being pushed from pillar to post because you ignored letters with change of address and requests to close the account. #systemsaysno #crapcustomerservice

  • rabf67 robert forshaw (@rabf67) reported

    @santanderuk Email you,how about someone actually try’s and help me with my concerns

  • LGyamfi Linda Gyamfi (@LGyamfi) reported

    .@santanderuk I'm really appalled by the level of service received as an existing customer.

  • RiCHi @Richi 😷 Jennings (@RiCHi) reported

    @santanderuk @santanderukhelp trying again and again to do a balance transfer online, but the OTP SMS either never arrives, or takes so long that your site times out. The logon OTP works fine, so it doesn't seem to be my phone or network. Hay-ulp?

  • ivegotthepower Róisín O’Shea (@ivegotthepower) reported

    @DannyCowanVO @bbcnewsline @santanderuk They didn’t give it back? Wtf!!!

  • steveoburns316 Steven Burns (@steveoburns316) reported

    @santanderuk how do you cancel a credit card account .. Please don’t say use Sandi I’ve tried 20 times it’s awful 😞

  • simopco simopco (@simopco) reported

    @santanderuk I’ve been trying to register a LPA online on behalf of my sister. For the second time I’ve received a letter informing that I haven’t included complete copy. Website only allows 4 pages. Document is about 19 pages long.

  • Fran115MW MatrixAnalysis (@Fran115MW) reported

    @firstdirect @santanderuk should be working to get my final research project sorted, and hopefully pass that to move on to my final piece of work before I finish on 6 June. At this rate I will be throwing 4 years of study down the drain because of your actions Santander, so Mr Bostock, get

  • Sarah44291773 Sarah (@Sarah44291773) reported

    @santanderukhelp AVOID THIS HIGH ST BANK. THERE ARE BANKS THAT SUPPORT THEIR CUSTOMERS MORE THEN @santanderuk

  • amiraplayzrh amira :) (@amiraplayzrh) reported

    @HStodd89 @santanderuk Dm @hytechcyber2 to fix your account issues immediately