Santander

Is Santander down in Norwich, Norfolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Norwich, Norfolk, England 03/25/2026 11:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • baxter1012 Baxter Poo (@baxter1012) reported from Norwich, England

    @santanderuk the mobile app is not working!!!!!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LagathaLothbrok Lagatha Lothbrok (@LagathaLothbrok) reported

    @MorganBroadcast @santanderuk @VirginActiveUK Charlotte I am so sorry to hear what has happened to you. This is truly awful and such appalling service from Santander and Virgin Active. Both organisations need to do the right thing and provide the customer service you desperately need to resolve this horrid situation.

  • mazzzdaaa M (@mazzzdaaa) reported

    @MorganBroadcast If they managed to get through to your Santander app they can get your pin from there. The blame obviously lies with them and I’m sorry that they have been so incredibly ****. @santanderuk seriously reconsidering you as my banking and mortgage provider after hearing this

  • The_Final_Draft Cole (@The_Final_Draft) reported

    @MorganBroadcast I hope it gets sorted today. Thank you for highlighting this issue, I had no idea that the app revealed pin numbers. I would love @santanderuk to explain why it's so easily available when we have been told for years that nobody can access it, not even staff.

  • JPCastingD Jim Parker (@JPCastingD) reported

    @Sophiae007 @VirginActiveUK @santanderuk Absolutely an inside job that. Just conveniently happens on the day the security barriers are not working.

  • harri_millard Harri Millard (@harri_millard) reported

    @MorganBroadcast The now potential loss of earnings for @santanderuk and @VirginActiveUK is probably more than what it would have ‘cost’ them to help you out properly in the first place.

  • ja_keeler Ja_keeler (@ja_keeler) reported

    @MorganBroadcast So just to shed some light on the pin thing the @santanderuk mobile app gives you the pin if they had your phone and reset the touch id they got your pin that way. I'm so sorry this happened and I hope that they can help some way

  • CpmGray Dame Girlyswot the Woke 🇺🇦🕷🐟 🇪🇺 KS4PM ☮️ (@CpmGray) reported

    @suetthemam @MorganBroadcast My bank queries everything out of the ordinary. This sounds like a #Santander issue, not a sign that times have changed. I for one appreciate the warning. @santanderuk had best take note that a lot of people are following this thread.

  • susiemesure Susie Mesure (@susiemesure) reported

    @KatyaTaylor So awful. SURELY @santanderuk have to step up.

  • OliviaJamisonH Olivia (@OliviaJamisonH) reported

    @MorganBroadcast This is awful. I hope @santanderuk do the right thing

  • LadyValetta Samantha #wearadamnmask Ritchie #NHSLove🇬🇧🇺🇦 (@LadyValetta) reported

    @MorganBroadcast This is awful! I know that @santanderuk have a dreadful reputation with regard to customer service. I sincerely hope they can be held to account. As for @VirginActiveUK -my son's working for them at the mo. Shall alert him!