Santander

Is Santander down in Norwich, Norfolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Norwich, Norfolk, England 12/04/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • baxter1012 Baxter Poo (@baxter1012) reported from Norwich, England

    @santanderuk the mobile app is not working!!!!!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MrAshleyNBest1 Mr Ashley N Best (@MrAshleyNBest1) reported

    @santanderuk I just can’t believe you managed to do an update yesterday without messing up everyone’s accounts and cards! Loyal customers should be getting £130 just for putting up with the repetitive problems each time you update the app

  • ScotsFitbaFan FitbaFan (@ScotsFitbaFan) reported

    @santanderuk Just a shame you have closed a large proportion of your branches & folk can no longer access a branch locally.

  • nikradmore Nik Radmore (@nikradmore) reported

    @samjones5000 @santanderuk I used to get £50 a month from this but not I get just over £1 lol. Closing mine down today.

  • stoocrow14 Stoo (@stoocrow14) reported

    @santanderuk Why change to a bank who offered zero assistance to a long standing elderly customer during lockdown who was made ill by being unable to pay his bills. Selfish and unhelpful company

  • Cyril_Blake Camp Freddy (@Cyril_Blake) reported

    @santanderuk I had your account for 20yrs. Just switched to @StarlingBank best move! Your account is 'stone age' in comparison! Your customer service process is poor too. 15 - 20 mins of automated nonsense before you can speak to a person! Not used Starling's CS, no need, as it works!

  • MAGAMag32308350 I am Ubiquituos (@MAGAMag32308350) reported

    @santanderuk I was at first interested, however when I read the very poor, sub-standard level of service from those who are already with you, I will stay with my current provider (Nationwide) who offer a first class service & excellent communication.

  • mandi62703422 mandi (@mandi62703422) reported

    @santanderuk I seriously hope you customer service team read the comments here : Account and customer loyalty is key. You are not offering any positive rewards to loyal customers and those who should be benefitting from this account, think about your current customers and reward them first

  • TheHodler12 The Hodler (@TheHodler12) reported

    @santanderuk **** you santander worst company ever, I got offered a job with you guys then you tell me last minute because I have lone out with you guys you couldn't give me a jobs lol your never getting your money back wankers

  • susiesparkler Susan - Duchess of Dorset 🇬🇧 (@susiesparkler) reported

    @santanderuk I have a @santanderuk current account, shown loyalty for 10 years plus so if i don’t get £130 cash back, you’ve lost a customer. I’m waiting!

  • TheSplendidFox Splendid Fox Games (@TheSplendidFox) reported

    @santanderuk Your 123 account is garbage.