Santander

Is Santander down in Norwich, Norfolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Norwich, Norfolk, England 12/25/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • baxter1012 Baxter Poo (@baxter1012) reported from Norwich, England

    @santanderuk the mobile app is not working!!!!!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • FromAiden Aiden (@FromAiden) reported

    @bethanyrutter @santanderuk You have to log in. The crims could very easily have transferred her entire account balance into bitcoin, surprised they didn't, as no merchant can claw that back if fraudulent. Very odd that they went for physical goods leaving a trail.

  • AlixTraynor2 Alix Traynor (@AlixTraynor2) reported

    @agegarton @MorganBroadcast @santanderuk You can't make a formal complaint to the Ombudsman until 8 weeks have passed and you've had a letter from the company (Santander) to say the problem cannot be resolved. Once the Ombudsman takes it on and comes to a decision, that decision is final and you cannot raise it again.

  • JassyMine69 Jasmine 🌹💙 #BLM (@JassyMine69) reported

    @NeilMackay78 @MorganBroadcast @santanderuk Me too. Don't like the lack of security and terrible customer service. So sorry you've gone through this, Charlotte.

  • J1M80_M3D James Medley ⚡️ (@J1M80_M3D) reported

    @MorganBroadcast That sounds terrible I won’t be using @santanderuk in the future. My building society blocked my card when I tried to buy £250 of crypto once, I hope they would do the same if larger amounts of money were spent at any high street shop

  • HappilyUnwoke HappilyUnwoke 🇺🇦🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇸✡️🦖💚🤍💜 (@HappilyUnwoke) reported

    @MorganBroadcast @santanderuk I left #Santander years ago after the most incompetent, mind-numbingly bad service. They are the worst bank I've ever dealt with, if they were the only bank left I'd go back to keeping cash in the house!

  • rjmunro Robert (Jamie) Munro (@rjmunro) reported

    @MorganBroadcast @santanderuk The problem with chip and pin is that it means you have to put your pin in lots more places. You have no way to verify machines are real, not fitted with skimmers, or with CCTV positioned carefully to read what you type. It's very easy to leak your PIN.

  • LarocheCS Anj 💙 Mask On (@LarocheCS) reported

    @drclairetaylor @santanderuk @bancosantander But don't you have to have the mobile Banking pin initially to access the app?

  • CommonSense245 Edward Ratnam 🇬🇧🇪🇺🇺🇳🎩 (@CommonSense245) reported

    @MorganBroadcast So sorry for you after reading your nightmarish experience. Maybe those Money programmes in the media can help? Really bad services from SantanderUK.

  • joshowenswinn Josh Owens-Winn (@joshowenswinn) reported

    @MorganBroadcast @santanderuk won’t be banking with you guys absolutely terrible.

  • RobynsBookshelf Robyn Daniels (@RobynsBookshelf) reported

    @santanderuk We don't want you, you treat your coustomers like ****.