Santander

Is Santander down in Norwich, Norfolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Norwich, Norfolk, England 11/08/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (36%)

    Website (36%)

  2. Mobile App (36%)

    Mobile App (36%)

  3. Login (23%)

    Login (23%)

  4. Transfer (5%)

    Transfer (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • baxter1012 Baxter Poo (@baxter1012) reported from Norwich, England

    @santanderuk the mobile app is not working!!!!!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • aliiqbal2704 mohammed iqbal (@aliiqbal2704) reported

    @parkx19 @santanderuk I know but atm mastercard is not working at all

  • JMLeCornu J. M. LeCornu (@JMLeCornu) reported

    @santanderuk Hello, I found someone's lost debit card in the street this morning, can't get through to report it on the phone, can someone help please?

  • exusssum Scott Dutton (@exusssum) reported

    @aliiqbal2704 @parkx19 @santanderuk Visa is not working fine, there are increased failure rates there too

  • ClokeKaren Mrs KCEarlyyears (@ClokeKaren) reported

    @parkx19 @santanderuk Me too , MasterCard not working, been declined .

  • Kendalmint2 David G (@Kendalmint2) reported

    We are often quick to criticise and slow to praise @santanderuk solved a problem really well Broni in the complaints team was excellent. She turned something that could have been less than good into a positive Thank you @santanderukhelp

  • Jaimesm89767698 Jaime smith (@Jaimesm89767698) reported

    @santanderuk Worst bank ever! Haven’t been able to access my account or use any of my money for 2 days now. Absolutely unacceptable, I’ve won a bit of money from a legit company which could easily be proved through a simple Google or Facebook search! Treating your customers like criminals

  • adahihandekar Anand Dahihandekar (@adahihandekar) reported

    @santanderuk access to my account has been blocked due to security reasons. I need access back to transfer money. Thanks

  • Tegwin Chris Timm - Sondela Consulting Ltd (@Tegwin) reported

    OMG @santanderuk has got to the THE WORST bank in the history of banking. Terrible customer service. Been on the phone over 20 mins and still no answer. Dont think they actually want my money saved with them. Time to move

  • pendolinodriver Ex-pendolinodriver (@pendolinodriver) reported

    on the phone all day @santanderuk because of you lost a car sale and customer service lies. I own my car you have it as being on finance. I have never had it on finance

  • tattooruth Ruth Haag (@tattooruth) reported

    @santanderuk trying to get through to you regarding my Mum’s loan is impossible. It would be easier to score ****** & she’s 73! 🤬 she’s going to go to another bank at this point.