Santander

Is Santander down in Norwich, Norfolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Norwich, Norfolk, England 12/10/2025 19:20

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Login (24%)

    Login (24%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • baxter1012 Baxter Poo (@baxter1012) reported from Norwich, England

    @santanderuk the mobile app is not working!!!!!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • BoltonTerrier Adam Roberts (@BoltonTerrier) reported

    Seriously @santanderuk??? First you block my card, second you don't answer the phone and no online chat. Not good enough!

  • RossBrowneHUFC Ross Browne (@RossBrowneHUFC) reported

    @santanderuk you contact me to make me aware of some suspicious activity on my account, block my card and ask me to call you. Been on hold for the best part of an hour so far this is ridiculous

  • chris_yapp Chris Yapp (@chris_yapp) reported

    @santanderuk Your Mastercard down today. What's the problem?

  • Rorflem Rory Fleming (@Rorflem) reported

    @BBCNews @SkyNews have you been made aware of the issues customers with @santanderuk card payments both contactless and chip and pin. Any other banks affected?

  • heaven_eco Eco Heaven (@heaven_eco) reported

    @santanderuk are you having issues with Mastercard debit cards not working? Mine was declined and asking for authorisation today.

  • _fadgie_ Chri55 McFadyen 🏆 (@_fadgie_) reported from Lochcarron, Scotland

    Is there a problem using #Santander bank cards at the moment @santanderuk

  • craftywing Will Allen (@craftywing) reported

    @_fadgie_ @santanderuk Mine got declined as well. Seems to be an issue today

  • MortisIsland Runa Crossing (@MortisIsland) reported

    @_fadgie_ @santanderuk I work in a retail park and have had customers have to leave their shopping in my store and others because their Santander cards aren't working 🙃

  • cogitoergosumok David (@cogitoergosumok) reported

    @rupertclash @santanderuk I'll be voting with my feet soon too. Terrible bank and rubbish customer service.

  • ceripughxx Ceri Pugh (@ceripughxx) reported

    @santanderuk are you having security issues today ? Been holding on phone for over an hour! Help please