Santander

Is Santander down in Norwich, Norfolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Norwich, Norfolk, England 04/29/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (29%)

    Mobile App (29%)

  2. Transactions (27%)

    Transactions (27%)

  3. Website (16%)

    Website (16%)

  4. Login (15%)

    Login (15%)

  5. Transfer (11%)

    Transfer (11%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • baxter1012 Baxter Poo (@baxter1012) reported from Norwich, England

    @santanderuk the mobile app is not working!!!!!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AndreaInSurrey Andrea 🇪🇺⭐🔶🌹#GTTO#FBPA🍷😊#RejoinEU#FBPE (@AndreaInSurrey) reported

    @santanderuk I've been trying to extend the term of my Santander mortgage but it is has taken so long and been handled so inefficiently that I no longer qualify as the ONS qualification criteria has changed. Appalling service.

  • bigredgaymer Big Red (@bigredgaymer) reported

    @santanderuk Hi. Did you know you have phone numbers for customer contact built into the app and on your website that say they don’t exist when you call them?

  • EmmaGuest9 Emma Guest (@EmmaGuest9) reported

    I’ve been a victim of fraud and @santanderuk have had me waiting over an hour for someone to put phone down on me because of their signal!

  • VMildew Victoria Mildew (@VMildew) reported

    @santanderuk what the hell is a back office team and why can’t they be contacted by phone? Also who are you to decide whether or not I can access my money?

  • shanes_loonie leah the loonie :)💚🧡 I miss my pops 💔 4.12.20 (@shanes_loonie) reported

    @santanderuk your customer service is absolutely shocking hope you enjoy losing customers 🤬

  • RajMalh29050501 Raj Malhi (@RajMalh29050501) reported

    @santanderuk great results but at the price of non-existent customer service, the ceo gives himself a big pat on the back and stonking bonus $$$$

  • SeagrassSiren Katie Reeves (@SeagrassSiren) reported

    @santanderukhelp @santanderuk @santanderukhelp we have been cut off 3 times this morning on your helplines. This is urgent you asked for info we sent it - you have blocked our account. Please help!

  • Louplatt2 Louisa (@Louplatt2) reported

    To add insult to injury I’ve attempted to call again this morning - several times - and they just continue to put the phone down and cut me off #ridiculous #santander #poorcustomerservice @santanderuk @santanderukhelp @MartinSLewis

  • pduncalfe Phil Duncalfe (@pduncalfe) reported

    @SantanderUK and other banks need to educate customers being scammed on how to access cryptocurrency safely rather than banning everyone from utilising their own money how they see fit. But then, #bitcoin and #cryptocurrency do threaten the need for Santander to exist...

  • VMildew Victoria Mildew (@VMildew) reported

    @santanderuk Right Santander. I’ve cleaned the kitchen cupboards and walked the dog. Can I please have permission to access my own account yet? Pretty please