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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Newtownards, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newtownards, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Santander Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • traybakes66
    Sally Campton (@traybakes66) reported from Belfast, Northern Ireland

    Hey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.

  • traybakes66
    Sally Campton (@traybakes66) reported from Belfast, Northern Ireland

    @santanderuk A further 11 minutes talking to a pleasant but unable to help me member of your helpdesk. Advised I'll have to call the first number again and expect to wait another 30 minutes. BTW, I spoke last week to Santander to make sure the transfer would be straightforward

  • timothyferres
    Timothy Ferres (@timothyferres) reported from Belfast, Northern Ireland

    @santanderuk in Northern Ireland does not issue @bankofengland notes from its ATMs. Not good.

  • traybakes66
    Sally Campton (@traybakes66) reported from Belfast, Northern Ireland

    @santanderuk I rang the number back and waited on hold for a further 10 mins then gave up again. Now my online and mobile banking access has been blocked.

  • WeatherCee
    Cecilia Daly (@WeatherCee) reported from Belfast, Northern Ireland

    @santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesHassett1
    James Hassett (@JamesHassett1) reported

    @santanderuk Thanks. Can the people from customer operations not arrange calls? That’s what I was told by three of them.

  • Oasisrvti
    Oasis (@Oasisrvti) reported

    @santanderuk “they’ll get back to you in 48” ER it’s passed? “But they haven’t looked it have u got a confirmation we got it” but you’ve raised a complaint - yes that I was meant to hear yesterday. Talk the most amount of ****

  • Gitsno1baby64
    ***✊🏻🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇸✊🏻 (@Gitsno1baby64) reported

    @santanderuk @TSB I HAVE NOW HAD TO SPEND ALMOST £100 OF MY MOTHERS MONEY, ON A NEW PHONE, JUST SO THAT WE CAN GET SIGNAL TO GET OUR SHOPPING. SHE HAS ALZHEIMERS AND WITHOUT THIS HAPPENING, WE WOULD NOT EAT. IM HER FULL TIME CARER WHICH IS WHY I HAD TO USE HER MONEY, AS BENEFITS ARE TERRIBLE!!!!

  • SarahLudford
    Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reported

    I wonder if @santanderuk takeover of @TSB might improve latter’s customer service? Not holding my breath. Have spent half hour unsuccessfully trying to sort online bank transfer which is not going through; call centre v unhelpful. No wonder high blood pressure is so prevalent..

  • dmarksbarber
    Dexter (@dmarksbarber) reported from Stafford, England

    @santanderuk @santanderukhelp fyi: Your branch profiles still say mortgage advisers are on site, but I was told by an employee that they’re only ever via the phone now. Probably worth changing that so people don’t waste time traveling to a branch just to be told nope 🥶

  • audreygallagher
    audreygallagher (@audreygallagher) reported

    @santanderuk @TSB Letting elderly customers down badly..My dad's local branch was shut down so I drove 10miles to the next so he could withdraw cash while waiting for a new card. Shut for refurb!.Only that I was able to give him cash myself to tide him over he would be stuck 😡

  • Adey22
    Aidy (@Adey22) reported

    @santanderuk That wasn't the question. Can you answer the my original question. Were there problems yesterday afternoon making payments to Bet365 from Santander debit cards?

  • FantasticWildl1
    FantasticWildlife (@FantasticWildl1) reported

    @santanderuk @TSB Santander makes billions profit a year despite driving UK services down. They say they are charging 120 GBP a year for forever free accounts bcoz of Labour's regulations. You can stp them by writing to Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR.

  • Danaoioioi
    Dana (@Danaoioioi) reported

    @santanderuk @TSB Don't switch to Santander!!!! My switch has been 'completed' and I'm left unable to log onto mobile banking to access my money. They say I have to go into a branch to sort it out!! Fuming.

  • Mickandhismusic
    Mick Holds the Line (@Mickandhismusic) reported

    @santanderuk Another thing to pass on is this weird glitch Santander online has with bank transfers . When I give my bank details to a client, they get the ‘we don’t recognise this account’. Even when it’s a Santander to Santander transfer! This issue has been going on for at least 1 year 👎