Santander status: access issues and outage reports

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newtownards, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

• 
  Sally Campton (@traybakes66) reported 23 minutes ago from Belfast, Northern Ireland

  Hey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.

• 
  Timothy Ferres (@timothyferres) reported 33 minutes ago from Belfast, Northern Ireland

  @santanderuk in Northern Ireland does not issue @bankofengland notes from its ATMs. Not good.

• 
  Cecilia Daly (@WeatherCee) reported 37 minutes ago from Belfast, Northern Ireland

  @santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..

• 
  Sally Campton (@traybakes66) reported 45 minutes ago from Belfast, Northern Ireland

  @santanderuk A further 11 minutes talking to a pleasant but unable to help me member of your helpdesk. Advised I'll have to call the first number again and expect to wait another 30 minutes. BTW, I spoke last week to Santander to make sure the transfer would be straightforward

• 
  Sally Campton (@traybakes66) reported 49 minutes ago from Belfast, Northern Ireland

  @santanderuk I rang the number back and waited on hold for a further 10 mins then gave up again. Now my online and mobile banking access has been blocked.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Urmston Meadows (@UrmstonMeadows) reported 2 minutes ago

  @santanderuk - we'll put your fees up but don't worry, the service will be even worse

• 
  AP (@andyparsons3) reported 2 minutes ago

  @santanderuk that’s almost 2 full days of you blocking access to a bank account I pay to use and still no updates, I’ve emailed you and you have responded. It’s clearly too much effort for you

• 
  100 (@GhostNoFace0101) reported 3 minutes ago

  @santanderuk another **** bank been sat in a queue for about 20mins no answer

• 
  Sandi (@Limaratoo) reported 3 minutes ago

  @santanderuk Which will cost me a fortune! Don’t worry, I’ll find another way. Looks like I’ll have to as your chat is down on the website and I can’t message you here! I guess you can’t message me either?

• 
  Peter Pan (@PetayPanMoFo) reported 3 minutes ago

  Why the fk do I have to do age verification for my banking app! @santanderuk u know how old I am wtf!

• 
  Ash 1974🔴🏐 (@andy_horner) reported 11 minutes ago

  @santanderuk Well, after authorising an unsanctioned withdrawal, they now cant give me access to my mobile or online banking! Cowboy banking basically. Customer service or security cant do a thing either!!

• 
  cassy x (@cassyx2184) reported 14 minutes ago

  Absolutely woeful customer service on the app. No response, no help. Nothing @santanderuk

• 
  AP (@andyparsons3) reported 14 minutes ago

  @santanderuk @santanderukhelp thinks it is a five-star rating but customer service response time that belongs in the last century. Pick one to be proud of.

• 
  Michael Cleaver (@macleaver7) reported 19 minutes ago

  @santanderuk has the worst customer service I’ve ever dealt with…..

• 
  AK (@ghatispeaks) reported 20 minutes ago

  @santanderuk your customer service is terrible. I think I should move to first direct