Santander down? Current status and problems in Newtownards, Northern Ireland

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newtownards, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

• 
  Sally Campton (@traybakes66) reported 10 minutes ago from Belfast, Northern Ireland

  @santanderuk A further 11 minutes talking to a pleasant but unable to help me member of your helpdesk. Advised I'll have to call the first number again and expect to wait another 30 minutes. BTW, I spoke last week to Santander to make sure the transfer would be straightforward

• 
  Timothy Ferres (@timothyferres) reported 15 minutes ago from Belfast, Northern Ireland

  @santanderuk in Northern Ireland does not issue @bankofengland notes from its ATMs. Not good.

• 
  Cecilia Daly (@WeatherCee) reported 17 minutes ago from Belfast, Northern Ireland

  @santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..

• 
  Sally Campton (@traybakes66) reported 31 minutes ago from Belfast, Northern Ireland

  Hey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.

• 
  Sally Campton (@traybakes66) reported 37 minutes ago from Belfast, Northern Ireland

  @santanderuk I rang the number back and waited on hold for a further 10 mins then gave up again. Now my online and mobile banking access has been blocked.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jackie Wood (@chiccocafe) reported 3 minutes ago

  @santanderuk I want to phone you about my mortgage please your robot is no help

• 
  Cheshirecat847 (@cheshirecat847) reported 5 minutes ago

  @santanderuk Had to call several times recently to pay off my mortgage. Every time, a 40 minute wait in a call queue. I ring First Direct and I'm talking to someone within a minute or so. Santander, really poor customer experience, I'm glad we're parting company

• 
  Milony Bezalel 🙋🏽‍♀️ (@melbezalel) reported 5 minutes ago

  @santanderuk your cycle app isn’t working…

• 
  Stephen Hodgkinson (@UkHodge) reported 12 minutes ago

  @santanderuk trying to open a 123 mini for my daughter is like the krypton factor. Simply uploading a photo is impossible!! Sat on hold for far to long is not helping 😡

• 
  Libby (@libby_sparks) reported 15 minutes ago

  Yet again the rudest and most unhelpful help chat service ever @santanderuk 🤩

• 
  Paul Teague (@Togs100) reported 16 minutes ago

  @bancosantander @santanderuk @santanderukhelp account hacked for 2nd time in a week…phone on hold for over 40minutes. Firstly new card does not work, now another attempted hack on my account. How is this even acceptable service. It’s Disgusting service

• 
  LukeFarthing (@LukeFarthing96) reported 18 minutes ago

  What is the point in @santanderuk ‘s 24.7 help chat thing if you don’t get an answer😡

• 
  Stu Man (@StuMan21953001) reported 20 minutes ago

  @santanderukhelp @susanfdavies @santanderuk Waiting 5 weeks to access my own money from santander bank with no help whatsoever and just lies after lies When will someone call me back or will you just not bother??! 60 staff waiting to be paid company about to collapse

• 
  Stu Man (@StuMan21953001) reported 24 minutes ago

  @santanderuk @santanderukhelp @susanfdavies Waiting for some useless customer service agent at santander to tell me to stay on hold until another useless customer service agent attends my call and tells me some rubbish about not being able to help

• 
  lee whitehouse (@leesuzee) reported 27 minutes ago

  @santanderuk I can’t believe the shocking customer service my husband has had when trying to change his mobile number. Can’t change the number without sending a statement, can’t access the statement without his no longer active mobile number…not sure what we can do 😡