Is Santander down in Newtownards, Northern Ireland?
Problems detected
Users are reporting problems related to: mobile app, login and website.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newtownards, Northern Ireland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 18: Problems at Santander
Santander is having issues since 02:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (48%)
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Login (26%)
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Website (13%)
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Transactions (10%)
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Withdrawals (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Newtownards, Northern Ireland
Latest outage, problems and issue reports in Newtownards and nearby locations:
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Sally Campton
(@traybakes66) reported
from
Belfast, Northern Ireland
@santanderuk A further 11 minutes talking to a pleasant but unable to help me member of your helpdesk. Advised I'll have to call the first number again and expect to wait another 30 minutes. BTW, I spoke last week to Santander to make sure the transfer would be straightforward
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Cecilia Daly
(@WeatherCee) reported
from
Belfast, Northern Ireland
@santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..
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Sally Campton
(@traybakes66) reported
from
Belfast, Northern Ireland
@santanderuk I rang the number back and waited on hold for a further 10 mins then gave up again. Now my online and mobile banking access has been blocked.
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Timothy Ferres
(@timothyferres) reported
from
Belfast, Northern Ireland
@santanderuk in Northern Ireland does not issue @bankofengland notes from its ATMs. Not good.
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Sally Campton
(@traybakes66) reported
from
Belfast, Northern Ireland
Hey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Frances Rowan
(@FrankieRowan) reported
@MorganBroadcast Thanks for sharing this awful experience as a warning to us all. I have lots of money with @santanderuk and getting beyond fed up of the way they treat their customers. Time to go!
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Loulabellatron
(@Loulabellatron) reported
@MorganBroadcast This is awful. I remember @santanderuk being dreadful after my mum died, I had to declare her dead with them more than twice. I'm so sorry your having to deal with this and I hope it gets sorted soon.
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The Little House
(@TheLittleHous19) reported
@MorganBroadcast This is so bad! I am so sorry this happened to you and the fact that @santanderuk and @VirginActiveUK are refusing to help / take any responsibility is appalling.
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Colin
(@Colesy1977) reported
@santanderuk Hi I was a former customer and keep getting emails about coming into branch to reset log on details I haven’t done this can you assist?
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Gordon Hudson *️⃣
(@gordonhudsonnu) reported
@trishvoice @MorganBroadcast @santanderuk Its farcical that banks let you log in and see your PIN number. But this reinforces once again why I only carry an American Express card on me when I am out.
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Anne Booth 💙
(@Bridgeanne) reported
@MorganBroadcast That is absolutely terrible. I was actually thinking of transferring to @santanderuk & I definitely won't rush to do that now. I can't believe what a terrible experience you have had - & the fact that they also took from your savings is appalling. I hope it all gets sorted asap.
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Karen
(@kazzydoodah) reported
@MorganBroadcast @santanderuk @VirginActiveUK I’m so sorry this has happened to you, this is just awful. I hope you can get a more suitable response from both companies and soon 🤞🏼 X
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Carl J
(@Plus_haut) reported
@fascinatorfun @santanderuk I'm amazed, because I find Santander's security quite intrusive. They block so many of my purchases, for much smaller amounts than in Charlotte's thread. You'd think all these purchases and transfers would trigger an alarm.
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Joseph Owens
(@Sepowens) reported
@NeilMackay78 @MorganBroadcast @santanderuk I never tried injecting into the lines but there’s no reason it shouldn’t have let me form a packet with any account details I cared to use and make a transfer. Coming from having provided tech support to the NSA I was gobsmacked.
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Mr Wylis: gnostic atheist, pro-vax, LGBTQIA+
(@MrWylis) reported
@MorganBroadcast @santanderuk @VirginActiveUK The bank should be speaking to the police and the fact that other people suffered in the same way as you means there's some kind of sophisticated criminal enterprise, and obviously you've not given your PIN out. I can't imagine how **** this must feel.