Santander

Is Santander down in Newtownards, Northern Ireland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newtownards, Northern Ireland 12/12/2025 14:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • traybakes66 Sally Campton (@traybakes66) reported from Belfast, Northern Ireland

    @santanderuk I rang the number back and waited on hold for a further 10 mins then gave up again. Now my online and mobile banking access has been blocked.

  • traybakes66 Sally Campton (@traybakes66) reported from Belfast, Northern Ireland

    @santanderuk A further 11 minutes talking to a pleasant but unable to help me member of your helpdesk. Advised I'll have to call the first number again and expect to wait another 30 minutes. BTW, I spoke last week to Santander to make sure the transfer would be straightforward

  • WeatherCee Cecilia Daly (@WeatherCee) reported from Belfast, Northern Ireland

    @santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..

  • traybakes66 Sally Campton (@traybakes66) reported from Belfast, Northern Ireland

    Hey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • bmq_98 Brad (@bmq_98) reported

    @santanderuk your customer service is atrocious. My DD cancelled despite setting it up 4 times. When I try and complain your agent hangs up

  • Sprockalina Elongated Musket (@Sprockalina) reported

    @santanderuk @MartinSLewis I've now been offered £100 compensation for the error of the 2 workers who agreed everything was fine for £175 switch. How is that ever correct or fair to me the customer? @MartinSLewis the link on your site worked so why is this not being honoured?

  • hevssxx Heather Manson (@hevssxx) reported

    @Emwaar98 @Lee_Suffolk @santanderuk Me too! Super slow and payment didn't process.

  • Jonbritton10 Jon Britton (@Jonbritton10) reported

    After over 20 years with our mortgage provider @santanderuk without ever missing a payment or late payment they can’t help us out for just one month!

  • Sprockalina Elongated Musket (@Sprockalina) reported

    @MartinSLewis you need to sort your website out if you're putting links to bank switches that are out of date by 2 days. False advertising. @santanderuk you need to do the right thing and increase your compensation to £175 this is your employees error tellinge all was in place

  • Sprockalina Elongated Musket (@Sprockalina) reported

    @santanderuk thank you for NOT giving me the £175 bank switch money that I signed up for. 2 customer service agents, one in December and one 2 weeks ago said everything was in place & confirmed money would be in my account. Now you say I'm not entitled to it. Appalling

  • kulsingh90 •Kully• (@kulsingh90) reported

    @Lee_Suffolk @santanderuk Yes can't login on app or online for some reason

  • PeppaPigKilla Pep (@PeppaPigKilla) reported

    Santander removing the deals from in app to this boosts on an external site was a bad decision. @santanderuk

  • Lee_Suffolk Lee (@Lee_Suffolk) reported

    @hevssxx @Emwaar98 @santanderuk Yes the same problem. Thanks for responding. Glad to know it’s not just me.

  • SamChappatte Sam Chappatte (@SamChappatte) reported

    @santanderuk is a terrible customer experience! No wonder they are being disrupted by the likes of @monzo