Santander

Is Santander down in Newport, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newport, Wales 12/04/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Live Outage Map Near Newport, Wales

The most recent Santander outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Mobile App
United KingdomCardiff Login
United KingdomCardiff Mobile App
United KingdomAbertillery Transfer
United KingdomCardiff Website
United KingdomCardiff Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Liswerry, Wales

    @santanderuk I've tried all morning to get on to my online banking I can't through to anyone on the phone I need to access my online banking!

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JulieMcCHS Julie McDonald (@JulieMcCHS) reported

    @MorganBroadcast OMG this is terrible and @santanderuk have made the situation so much worse by trying to contact you on your stolen phone. Try the ombudsman. Good luck

  • missiemaisie Tessa (@missiemaisie) reported

    @MorganBroadcast This is awful for you, I cannot believe @santanderuk and @VirginActiveUK have acted solely in their own interest with zero regard for you. I hope your twitter presence and responses help in getting justice. I was recently scammed at a cashpoint. 1/2

  • Torque_is_Cheap David P (@Torque_is_Cheap) reported

    @MorganBroadcast @santanderuk @VirginActiveUK This is absolutely disgusting. I'm so sorry for your distress. But i am not surprised. It seems that everyone in UK customer facing roles just don't bother doing their job anymore. And their managers likewise. Take them to claims court.

  • pmaclfc Paul Mackey (@pmaclfc) reported

    @MorganBroadcast Your card PIN number is accessible via the @santanderuk banking app. Once they have access to the app they can get your PIN.

  • jeidepinkett Wendy (@jeidepinkett) reported

    @MorganBroadcast If they were able to get into your phone and you have @santanderuk app on the phone, with facial recognition to get into the app, then they can get your PIN, as @santanderuk app offers that service

  • martin_farley Martin Farley🔰💚 (@martin_farley) reported

    @santanderuk have rejected the request to switch, saying my account is blocked. They finally answered their phone and (after 40 mins on the call) said they’d unblocked it. But bank card still not working. I feel like my account is being held hostage Avoid Santander if you can

  • EdwardsWoolie Faye (@EdwardsWoolie) reported

    @santanderuk Yeah your great at virtue signalling but not much use when it comes to customer care or fraud issues? #santander

  • HeatherBurghel Heather Burghel (@HeatherBurghel) reported

    @santanderuk need to book a branch appointment to open a 123 mini account and can’t do this online, yet the phone lines aren’t answering. Can you help?

  • djStreethawk Amateur human (@djStreethawk) reported

    @MorganBroadcast **** @santanderuk this is a terrible example of customer support and lax fraud detection. They've been on the downhill since A&L got bought, tragic as they'd been really good to us. I'm closing those accounts now, I'm finished with them.

  • Lucyspeed Lucy Speed (@Lucyspeed) reported

    @MorganBroadcast Im so sorry. What an incredible stress don’t give up. Fight. I and many others will speed far and wide the horrendous customer protection that @santanderuk and @VirginActiveUK have provided. What utter contempt they have for all their clients. I hope life swings toward you xx