Santander

Is Santander down in Newport, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newport, Wales 03/05/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (13%)

    Website (13%)

  3. Transactions (11%)

    Transactions (11%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Liswerry, Wales

    @santanderuk I've tried all morning to get on to my online banking I can't through to anyone on the phone I need to access my online banking!

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • FishfingerMe Fishfinger Creative Agency (@FishfingerMe) reported

    @HenryPryor @sharivahl So the PIN data was not compromised in any way. This sort of crime can be stopped by having a SIM pin, which blocks the criminals from obtaining any OTP. The problem is that @santanderuk have an appalling threshold for security.

  • FishfingerMe Fishfinger Creative Agency (@FishfingerMe) reported

    @HenryPryor @sharivahl So the PIN data was not compromised in any way. This sort of crime can be stopped by having a SIM pin, which blocks the criminals from obtaining any OTP. The problem is that @santanderuk have an appalling threshold for security.

  • ianrileyENG Ian Riley (@ianrileyENG) reported

    @santanderuk We have been on hold now for 57 minutes. You are currently experiencing a high number of calls apparently. Why is that? You had the same issue yesterday- and last week. You need more staff. You will certainly be losing a customer at this rate. Unacceptable. Give u 5m

  • Theo_Griff TheoGriff, 🇪🇸🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Theo_Griff) reported

    @RHJOfficial Well, @santanderuk put a block on my account on 31 Aug at 14.50 7 phonecalls, 3 chats, 5 emails, including to CEO, 2 official complaints, 3 tweets including @santanderukhelp, finally account unblocked today, 6 September at 16.35 Reason? Backlog from Bank Holiday

  • Theo_Griff TheoGriff, 🇪🇸🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Theo_Griff) reported

    @RHJOfficial Thank you. I hope @santanderuk and @santanderukhelp note that people are advising to move from Santander due to abominable customer service. Certainly my experience where since Wednesday they have blocked me from transferring money, and emails and phonecalls don't unblock.

  • FishfingerMe Fishfinger Creative Agency (@FishfingerMe) reported

    @HenryPryor @sharivahl I could get into any @santanderuk online banking account in under five minutes with the items that somebody would leave in a gym locker. I have an ongoing complaint with them over this matter but they have been terrible in dealing with it.

  • Faerydesigns Faery Doll (@Faerydesigns) reported

    @JackLan33772356 @MorganBroadcast Poor girl. @santanderuk what happened to your caring customer service?!

  • Bunnyaimee Aimee T 🐇👸🏼👩🏼‍🦽 (@Bunnyaimee) reported

    @santanderuk where on the app or online can i find my sort code & account number for a savings account? I want to transfer money from a different bank account to this one but the details i have been given a long time ago from the bank (written down) seem to have not worked?

  • mrwilkinson1839 mw (@mrwilkinson1839) reported

    @santanderuk appalling customer service from santander consumer finance, on hold for 1 hour trying to talk to someone and gave up.

  • IgorKaliszewsk1 Igor Kaliszewski (@IgorKaliszewsk1) reported

    @santanderukhelp I have Switched to Santander, all my payments from @BarclaysUK have been switched and redirected to my @santanderuk account, after using it and once salary from my work is in the account, they decided to block it completely. You have left a family without the access to funds.