Santander status: access issues and outage reports

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  andy (@andy_the_chef) reported 7 minutes ago from Abertridwr, Wales

  @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

• 
  𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported 21 minutes ago from Liswerry, Wales

  @santanderuk I've tried all morning to get on to my online banking I can't through to anyone on the phone I need to access my online banking!

• 
  andy (@andy_the_chef) reported 36 minutes ago from Abertridwr, Wales

  @Moffy66 @santanderuk Problem is I haven't lived here for six years

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Francis Kinsler (@fdkin1) reported 45 seconds ago

  @santanderuk branch in Oxford. More like a coffee shop than a branch. Directed upstairs to wait and left for ages. This does not add value to the end customer. Wtf have you done? 🤔🙄😔😡

• 
  Joanna wight (@DieselbaxiWight) reported 1 minute ago

  @santanderuk holding for ages. Trying to do payment. Terrible service. Can anyone help please

• 
  Martin Hughes (@MartinH01846340) reported 3 minutes ago

  @santanderuk this is terrible. Simple want to change the mobile number. No help or support and not even a local branch. Disgraceful bank

• 
  Msy (@MsyMiss754) reported 4 minutes ago

  @santanderuk The message was sent sometime before 9am this morning - still nothing. Why get in touch with a customer if they haven’t reviewed the complaint already??

• 
  Keebs 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@keebsonx) reported 5 minutes ago

  If you're thinking of banking with Santander for your business - DON'T They recently put their standard account fees UP by 42.5 % Hey @santanderuk, enjoy losing another business customer.

• 
  K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏼 (@IVFBabyOnBoard) reported 8 minutes ago

  @ColinCyclone @santanderuk @santanderukhelp Oh wow - so that customer service was entirely wrong too?! 😫😫

• 
  Jordz🇯🇲🇬🇧 (@jmanellis) reported 9 minutes ago

  @santanderuk Fix your app, had issues with it and can’t access my accounts

• 
  Adam Wilpappi (@wilpappi) reported 12 minutes ago

  @santanderuk how can a company of your size be so terrible with the way you deal with your customers 🤬

• 
  John Kirby (@csljohnkirby) reported 15 minutes ago

  I have written "GBP Sterling Only" after the amount on every cheque I have ever written in the UK, and for the first time today, since first having a current account (Chequebook) aged 16 to now, I am 60, the @DVLAgovuk has rejected a cheque saying I have "it is competed incorrectly" stating that wording is not permitted and prevents them from accepting it as a valid form of payment. I have checked with @santanderuk and they said it is completely fine. In 44 years, it has not been an issue, and I think rather than the DVLA being so judgmental and making accusations that are false, they should be honest and say our preference is....

• 
  Oasis (@Oasisrvti) reported 15 minutes ago

  @santanderuk @FT how they are even allowed to operate beyond me. DIABOLICAL 0 customer service, whose money are you protecting?????? Block peoples bank and just don’t check what you ask for?? SCUM