Santander

Is Santander down in Newport, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newport, Wales 12/01/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Live Outage Map Near Newport, Wales

The most recent Santander outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Mobile App
United KingdomCardiff Login
United KingdomCardiff Mobile App
United KingdomAbertillery Transfer
United KingdomCardiff Website
United KingdomCardiff Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Liswerry, Wales

    @santanderuk I've tried all morning to get on to my online banking I can't through to anyone on the phone I need to access my online banking!

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MazzardFarm Ruud Jansen Venneboer, Devon (@MazzardFarm) reported

    Hello @santanderuk / @santanderukhelp, what on earth is going on with the customer 'service' in your Corporate Bank? Their incompetence is beyond belief. Even letters to Mike Regnier appear ignored, and what I hoped would be a smooth transition to @LloydsBank is a nightmare....

  • MoneyMaybury Maybes (@MoneyMaybury) reported

    @EndvrCoach @santanderukhelp @santanderuk Having the same issue. Is ridiculous.

  • surbiton2012 Sebastian Riemann (@surbiton2012) reported

    Dear @santanderuk thanks for fixing your IT issue. As you decided we are to work late, does this mean our proc fee is now at double rate? Surely you could have kept the rates open tomorrow morning for an extra 2 hours instead? Thanks from all of us.

  • RhonwenDavies Rhonwen Davies-Keane (@RhonwenDavies) reported

    @santanderuk is anyone working tonight? On the 24hr emergency number for the last half hour!!

  • rcrain_astro Rob Crain (@rcrain_astro) reported

    @santanderuk Hi, you’ve blocked access to my accounts and I’ve been on hold forever to get through to the help desk. Can I please request a callback?

  • PhillipsWR84 Carl Phillips (@PhillipsWR84) reported

    Yeah, don't ever bank with @santanderuk. Been on hold for an aggregate of four hours over three calls, hung up on and prank called twice and told "an agent tried calling me but couldn't reach you." Some customer service right there 🤌🏻

  • nhtaylor44 Nick Taylor (@nhtaylor44) reported

    @santanderuk is determined that it will not speak to a customer who has a major three day problem with its service. it keeps trying to palm me off with its totally useless " digital assistant " or mobile app, despite my giving it a phone number for a real person to contact me on

  • DreamWalker84 D🅰️♈️3️⃣®️ (@DreamWalker84) reported

    @santanderuk @santanderukhelp are you aware your website isn’t allowing payments to credit cards, your mobile app doesn’t allow payments from another bank account and nobody answers the phone? Absolutely terrible service been trying for over a week.

  • danzyhowells jan howells (@danzyhowells) reported

    When is best time to call re mortgage query - 60 mins hold on the phone and online down - I could cry! @santanderuk

  • petehotchkiss Pete Hotchkiss 💙 🇺🇦 (@petehotchkiss) reported

    @santanderuk mobile app is DOG slow this evening. Trying to make a payment and it's timing out