Santander

Is Santander down in Newport, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newport, Wales 11/23/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Live Outage Map Near Newport, Wales

The most recent Santander outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Mobile App
United KingdomCardiff Login
United KingdomCardiff Mobile App
United KingdomAbertillery Transfer
United KingdomCardiff Website
United KingdomCardiff Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Liswerry, Wales

    @santanderuk I've tried all morning to get on to my online banking I can't through to anyone on the phone I need to access my online banking!

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • tooftalf 𝕋𝕙𝕒𝕥 𝕄𝕖𝕝 𝕁𝕒𝕪𝕓𝕖𝕖 (@tooftalf) reported

    @santanderuk Hello. Messaged you a couple of days ago about the details on my debit card. Nobody has responded. I tried using 'chat to us' on your webpage but it has no idea what I'm asking. Can't find this option when I log into my account. Can you please help?

  • uk08462 Simon Hird (@uk08462) reported

    @santanderuk all your branches are shutting down but you don’t answer your phones and your “chat” function is a bot. You’re providing Zero service to your customers

  • Keown11Mc Joey Mac (@Keown11Mc) reported

    @santanderukhelp @santanderuk #santander Good morning, this is day 4 of my elderly, disabled father being left stranded abroad without access to his money. The complaint has been with the CEO dept for >24hrs. Each hour that goes by is another hour he is without his own money

  • Seriously23 Rather Political (@Seriously23) reported

    Argh @santanderuk I spent 14 mins on hold only for you to hang up on me as you answer, no doubt because it's 5 mins before hometime. If your website was better, I wouldn't have had to call in first place ...

  • LittleLingvo MALinvo (@LittleLingvo) reported

    @3dogsallright @santanderuk I’ve thought banks generally are so bad for a long time. You’re literally an unpaid worker now for these businesses! They don’t care how much time you waste doing the leg work. Been a long time since I came across any good customer service! The pits.

  • 1kilroywashere Kilroy Was here (@1kilroywashere) reported

    @santanderuk Online Banking - We’re sorry Online Banking isn’t available at the moment. We’re working to fix the problem as soon as possible.

  • StevenWickham Steven Wickham (@StevenWickham) reported

    Bloody Hell. Trying to get a phone reply from @santanderuk is impossible. I've been with them for over 50 years and the service has never been worse

  • 31jjt Jack | (@31jjt) reported

    @santanderukhelp Credit card in security checks. AGAIN. Second time in a 6 days! Honestly, the WORST service I have ever encountered. Yet again without my card until your security decide to allow me to use it. Appalling @santanderuk

  • cdm99VRT cdm (@cdm99VRT) reported

    @santanderuk wtf is going on? 2hrs to get thru to cust servs team and still my payments are refused. My house sale completed 2day! I remember 2008 & the crash & who bailed u out

  • littleandooo clowwwweeee🌼 (@littleandooo) reported

    @santanderuk I have rang 3 times now on the last 12 hours... no answer at any point! This is shocking service when there is potential fraudulent activity on my account.