Santander

Is Santander down in Newport, Wales?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newport, Wales 12/05/2025 05:20

December 05: Problems at Santander

Santander is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Live Outage Map Near Newport, Wales

The most recent Santander outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Mobile App
United KingdomCardiff Login
United KingdomCardiff Mobile App
United KingdomAbertillery Transfer
United KingdomCardiff Website
United KingdomCardiff Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Liswerry, Wales

    @santanderuk I've tried all morning to get on to my online banking I can't through to anyone on the phone I need to access my online banking!

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @Moffy66 @santanderuk Problem is I haven't lived here for six years

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • saaalliso Stephanie (@saaalliso) reported

    @MorganBroadcast @santanderuk you should be ******* ashamed of yourselves for putting the blame of this criminality on the VICTIM and for, when you are more than capable of helping, have done absolutely nothing other than show you don't actually care jack **** about your loyal customers 🖕

  • Quincun36705461 Quincunx (@Quincun36705461) reported

    @kakiOwakagirl @santanderuk Abominably let down by @virginactiveuk too. #VirginSucks #SantanderSucks

  • rospay15 Rosalind Pay (@rospay15) reported

    @NP20193 @MorganBroadcast @santanderuk Rip of Britain might help.

  • ThomasC44047913 weeDesbhoy (@ThomasC44047913) reported

    @theophilus21C @santanderuk You can access your card pin from the phone app. And yes, anyone who can access or clone your smart phone, IS YOU, to the bank. Don't know if its all banks, but defo Santander. Could tell you a few horror stories about that particular banks ' fraud prevention' decisions.

  • Ind3pendent7 CJ 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴‍☠️ (@Ind3pendent7) reported

    @MorganBroadcast @santanderuk But to access PIN they’d need your 6 digit security passcode (the banks one) I can’t fathom how they did it. Unless it’s an inside job at virgin they’d have your deets via membership

  • MichaelaTait8 Michaela Tait ❤️ 🎼🖌🦔🇺🇦 (@MichaelaTait8) reported

    @MorganBroadcast I’m so so sorry this happened to you. Please read @santanderuk You must act to help this lady.

  • Chr1sWynne Chris Wynne (@Chr1sWynne) reported from Portrush, Northern Ireland

    @MorganBroadcast @santanderuk Oh dear, sorry to hear this. I'd imagine if they have been able to access your mobile banking they have gotten the PIN from there for your card?

  • Paulieb668 Pauline6668 (@Paulieb668) reported

    @MorganBroadcast How absolutely awful! Do not give up your fight with @santanderuk and hopefully the gym have to take some responsibility!! Absolutely disgusting 😡

  • Elly_JoyUK Joyously Elly #FBPA #FBPE 🇺🇦 (@Elly_JoyUK) reported

    @MorganBroadcast A colleague's partner had their gym locker broken into last week, but fortunately they caught it before the scumbags went mad, and they didn't get his phone. Total scum, and I'm including @santanderuk and @VirginActiveUK in that description. Hope costumers vote with their feet.

  • AlixTraynor2 Alix Traynor (@AlixTraynor2) reported

    @agegarton @MorganBroadcast @santanderuk You can't make a formal complaint to the Ombudsman until 8 weeks have passed and you've had a letter from the company (Santander) to say the problem cannot be resolved. Once the Ombudsman takes it on and comes to a decision, that decision is final and you cannot raise it again.