Is Santander down in Newport, Wales?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Santander
Santander is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near Newport, Wales
The most recent Santander outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Mobile App | |
| Cardiff |
Login | |
| Cardiff |
Mobile App | |
| Abertillery |
Transfer | |
| Cardiff |
Website | |
| Cardiff |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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andy
(@andy_the_chef) reported
from
Abertridwr, Wales
@Moffy66 @santanderuk Problem is I haven't lived here for six years
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Liswerry, Wales
@santanderuk I've tried all morning to get on to my online banking I can't through to anyone on the phone I need to access my online banking!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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the poor man's k bell
(@southernkbell) reported
@santanderuk I'm on a business trip and I've forgotten my PIN. It happens. Apparently there is *nothing* you can do to help. Useless system that customers can only view their PIN for *some* cards. Really entirely unhelpful. Now I'm totally stuck. Thanks a lot.
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Chris Naylor 🇬🇧🇺🇦
(@ChrisNaylor1) reported
Absolute shocking service from @santanderuk been on hold just under 60 minutes!!
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Hannah Griffith
(@HStodd89) reported
@santanderuk only way I can do this is through sending secure codes to my phone for the thieves to see or giving them a call whilst having no access to a phone... It's the next day & I get an email from @santanderuk asking if they can call me to sort it out.. Good work guys👏
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JENNABLOC 💜
(@jennabloc) reported
@toadmeister If cancel culure is beneficial I will close down 'cancel' my @santanderuk current and savings account tomorrow out of protest of them funding this. Hope they enjoy the benefits of loosing my 15 year custom 👍
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Englands Finest Cars
(@englandsfinestc) reported
Disgraceful customer service from @santanderuk . 40 minutes waiting to make a complaint and still need to call me back!
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Amanda Davies
(@penguinmand) reported
@santanderuk @santanderukhelp honestly not worth you bothering to answer the phone 1 hour 37 minutes just on this call. AND I JUST NEED TO CORRECT YOUR ERROR. And call my money back. And you'll ignore this tweet I know but at least it's clogging up your Twitter
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kate chanter
(@ChanterKate) reported
@santanderukhelp @santanderuk I have been passed around all day, and now cut off after being on hold for over an hour. Please help with who I should contact.
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Hannah Griffith
(@HStodd89) reported
Shout out to @Barclays & @NatWest_Help for making it so easy to change my login details & lock my banking app online asap after my phone was robbed out my hand yesterday leaving me with no access to a phone🙌 @santanderuk on the other hand....
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kate chanter
(@ChanterKate) reported
@santanderukhelp @santanderuk Santander, please help. I have been trying all day to report serious fraudulent activity (identify theft). Please can you tell me who to contact.
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Dan Wilson
(@nadnosliw) reported
@santanderuk you disabled pasting codes into browser for logins? Please confirm so I know whether I need to close my account with you for a ridiculous login process.