Santander status: access issues and outage reports

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported 6 minutes ago from Liswerry, Wales

  @santanderuk I've tried all morning to get on to my online banking I can't through to anyone on the phone I need to access my online banking!

• 
  andy (@andy_the_chef) reported 31 minutes ago from Abertridwr, Wales

  @Moffy66 @santanderuk Problem is I haven't lived here for six years

• 
  andy (@andy_the_chef) reported 39 minutes ago from Abertridwr, Wales

  @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mia - working in Mental health peer support. (@Mia10975) reported 4 minutes ago

  @santanderuk Has there been an issue with the banking app today? I have the page come up on my phone saying 'warning, transaction history may not be updated'

• 
  Ash 1974🔴🏐 (@andy_horner) reported 6 minutes ago

  @santanderuk Not really any help and 5 days was mentioned which is a joke as its not 1950 is it?

• 
  Francis Kinsler (@fdkin1) reported 6 minutes ago

  @santanderuk branch in Oxford. More like a coffee shop than a branch. Directed upstairs to wait and left for ages. This does not add value to the end customer. Wtf have you done? 🤔🙄😔😡

• 
  Liv ✨ (@OliviaD150) reported 7 minutes ago

  @MartinSLewis how do we follow up after emailing re miss-sold car finance issue. No response from company @santanderuk using your template 😢

• 
  Andrew Bates (@AndrewBate13285) reported 8 minutes ago

  Still waiting for @santanderuk to help me with a couple of simple questions I sent them 5days ago. Live chat asks you to leave your questions but never reply Wasted many lunch breaks on hold. They still view me as a nuisance for having the audacity not to know everything

• 
  D4VEH (@d4_veh) reported 9 minutes ago

  @santanderuk @santanderukhelp Can you lot pack in with restrictions on my mobile app!! Why the hell do I need to tell you my income to access my mobile banking app,

• 
  Michael Edmund Kelly (@Gridstip) reported 9 minutes ago

  @JustEatUK @McDonaldsUK It's quite alright Presumably my @SantanderUK account will be refunded for the missing 🍟chips so all's well that ends well It's worth mentioning that the printed 🧾 receipts attached to the delivered package indicate not insignificant printing 🖨 problems Some information absent

• 
  Ash 1974🔴🏐 (@andy_horner) reported 11 minutes ago

  @santanderuk Well I am waiting for a complaint call back that still hasn’t happened and compensation that also hasn’t been addressed. Your service has seriously gone down hill recently. You’ve become an arrogant bank!!

• 
  Sarah Louisa Collins (@SarahLouisaColl) reported 15 minutes ago

  @HWarlow @santanderuk How awful Helen!

• 
  Sarah (@MsSC1986) reported 16 minutes ago

  Dear @santanderuk please fix your mortgage arrears emails. I’ve made a payment plan, so don’t send me an email asking me to either pay in full or call to make an arrangement. It’s not too hard to set the system to check whether I’m sticking to the plan or not.