Is Santander down in Nelson, Lancashire, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Nelson, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (61%)

2. 

   Login (13%)

3. 

   Website (11%)

4. 

   Transactions (10%)

5. 

   Withdrawals (3%)

6. 

   Transfer (2%)

Community Discussion

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Santander Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

• Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported 17 minutes ago from Keighley, England

  @santanderuk Waiting for 1 hour on five occasions to try and speak to someone about a matter. Customer service at it’s worst !

• Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported 44 minutes ago from Keighley, England

  @MartinSLewis I’m wondering if you could help me in a situation regarding my mortgage. Please could you follow me and I could go into more details. My lender @santanderuk isn’t being fair on how much they are expecting me to pay if I leave my mortgage for another one

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Stephen Kerr (@TheRunningDon) reported 5 minutes ago

  @santanderukhelp Still not resolved @santanderuk @santanderukhelp Happily someone now wishes to end the game of pass the parcel and take ownership of the complaint. A small step forward. Deeply unimpressive customer service so far. Hoping your organisation has a game you can be motivated to up🤞🏻

• Down to the Wood (@downtothewood) reported 10 minutes ago

  @santanderuk You are trashing my business! Non @VodafoneUKBiz texts haven't been working in my area for months, so no OTP's so can't set up new payments. Online chat not working on my PC (advised to use another -don't have one) 40 mins on phone, sent me stuff that needs OTP =QED

• Najma (@najmab) reported 11 minutes ago

  @santanderuk my business account access has been blocked all afternoon!! I’m on my fourth phone call having waited 15 min each time already with no answer this afternoon. I need URGENT Access!!!!!

• LadyP (@pauline44) reported 20 minutes ago

  @santanderuk Is there anyone available to help with a query since it’s now after 5pm?

• Andrew (@andrewbeston7) reported 20 minutes ago

  @santanderukhelp my online access was blocked today , which is fine appreciate you have checks etc… however 3 hours later on hold still can’t get through to anyone to sort it… appalling @santanderuk

• angela sheridan (@celticangie) reported 22 minutes ago

  Hey @santanderuk how about just admitting there's an issue with people trying to pay by card today? Judging from your help page I'm not the only one experiencing problems.

• SamT97 (@SamT9707) reported 25 minutes ago

  @santanderuk have you acknowledged that your online services are experiencing issues? Trying to log into my online banking on a new device but the phone authentication doesn't work. So no one can log into their online banking on a new device atm. #santanderdown #downdetector

• lauren furey (@kidcronx) reported 26 minutes ago

  .@santanderuk really making me wish I never switched my bank account. Been an absolute nightmare from go to woe. Can't use contactless, can't make transfers on mobile banking, can't get help in-branch, can't get through on the customer line 😩

• Holly Daglish (@holly1977_holly) reported 26 minutes ago

  @santanderuk great customer service over the last few months and particularly today! 🙏🏻

• marion emberson (@marionjemberson) reported 28 minutes ago

  @santanderuk what is going on!! 35 mins waiting to speak to someone as you’ve locked my account ….. terrible service !!