Santander

Is Santander down in Nelson, Lancashire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Nelson, Lancashire, England 02/25/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

  • ingham37 Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @santanderuk Waiting for 1 hour on five occasions to try and speak to someone about a matter. Customer service at it’s worst !

  • ingham37 Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @MartinSLewis @GMB I’m being forced to pay over £2,000 by @santanderuk to exit a mortgage that only has 3 months to run to term. I’ve sent letters but they refuse to even drop the amount and I’m at my wits end. Can you help me please because they seem not to care at all

  • ingham37 Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @MartinSLewis I’m wondering if you could help me in a situation regarding my mortgage. Please could you follow me and I could go into more details. My lender @santanderuk isn’t being fair on how much they are expecting me to pay if I leave my mortgage for another one

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • DawnPDSi Dawn Metcalfe (@DawnPDSi) reported

    9 minutes on hold listening to how I could do this online. Yeah, like I didn’t try that 4 times already. Maybe give us an option to put in the already lodged issue your system has created @santanderuk? Or at least say where I am in the queue?

  • BrianCol2021 Brian (@BrianCol2021) reported

    @santanderuk is the mobile app down? My family and I cannot get it to load on our phones

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported

    @santanderuk I’ve not been able to use iPhone app since last night. I need to pay a bill. Help!

  • twitdwood David Woodley (@twitdwood) reported

    @Mick37465527 They are pathetic! Yet @santanderuk pay them to do their adverts! WITH MY MONEY! OUR SANTANDER BONDS HAVE JUST GONE DOWN 5%.

  • cdlandim cristina landim (@cdlandim) reported

    @santanderuk @santanderuk Solve the issue rather than run away from the user problem!

  • DonnaBarnham1 Donna Barnham (@DonnaBarnham1) reported

    @santanderuk your staff in the Sutton branch really need training when dealing with a bereavement! We have had an awful experience when trying to close my nieces account this morning! She was 22 and the service was appalling!

  • MillHistoryMD44 Matt (@MillHistoryMD44) reported

    @santanderukhelp After another 18 mins and 23 seconds, I have once again been hung up on. I've experienced some aweful customer service in my time, but @santanderuk may be the worst so far. This is beyond unprofessional, and frankly a joke

  • DavidGB3000 David (@DavidGB3000) reported

    @santanderuk When are you going to become a customer friendly bank. You refuse to help online, your website will only offer help if we register for online banking. You close branches.....you forcing people to leave? You discriminate against customers.

  • HomeEdWalkers Florence (@HomeEdWalkers) reported

    @santanderuk An error message occurs when I try to update a phone number online. It's been happening for a while. What can I do?

  • DavidGB3000 David (@DavidGB3000) reported

    @santanderuk Are you not legally supposed to help customers? You offer no help on your website other than to those for online banking. You will only talk if you register for online banking. So we are forced to use a service we do not wish too? May be if I write to your CEO...