Santander

Is Santander down in Nelson, Lancashire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Nelson, Lancashire, England 01/02/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

  • ingham37 Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @santanderuk Waiting for 1 hour on five occasions to try and speak to someone about a matter. Customer service at it’s worst !

  • ingham37 Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @MartinSLewis I’m wondering if you could help me in a situation regarding my mortgage. Please could you follow me and I could go into more details. My lender @santanderuk isn’t being fair on how much they are expecting me to pay if I leave my mortgage for another one

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • IwantmystuffA RobVScustomerservice (@IwantmystuffA) reported

    @santanderuk I don’t understand why no one is helping me??? Why are you just ******* me over and doing nothing about it? Can some please help me!! @santanderukhelp

  • AkA56021900 Ak A (@AkA56021900) reported

    @santanderuk after my previous tweet about the aspire scholarship, I have got 3 emails which look suspicious with numerous spelling errorsPlease can I get a phone number for the scholarship grant department whom I can speak with directly to clarify this issue. #Neverstoplearning

  • Jockysink79 Jocky (@Jockysink79) reported

    @santanderuk trying to pay off my credit card, you're telephone banking isn't working and nor is online! You've not sent out my temporary security number, and you don't send out paper statements! How on earth do I pay my balance?!!!!

  • stuartbarnes78 Stu Barnes (@stuartbarnes78) reported

    Today I’m closing my current, savings, credit, and mortgage accounts with @santanderuk. This follows atrocious customer support earlier in the year, despite over a decade with them. Would imagine others are voting with their switches too.

  • IwantmystuffA RobVScustomerservice (@IwantmystuffA) reported

    @santanderuk still stranded in African because of your incompetence. Still can’t use my money because of your incompetence still won’t get a call back because of your incompetence. 0 help 0 care

  • JackLan33772356 Jack Lane (@JackLan33772356) reported

    Legal advice needed human rights or housing solicitors.please? A disgraceful repossession. Over single mum lost business to COVID. @excludeduk with little assistance. In fact she was given £746. And @santanderuk took all of it, whilst telling her we tried to help u. Kids? Food?

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

  • roofusruffcut roofusruffcut (@roofusruffcut) reported

    @santanderuk Customer service a complete joke, 35 minutes and counting on hold to speak to security

  • SOShimmra Shimmra (@SOShimmra) reported

    @santanderuk what’s going on with your telephone service? Been waiting for an hour and still not gotten through to your security team

  • pstaceyuk17 Paul stacey (@pstaceyuk17) reported

    @santanderukhelp @santanderuk Hello. Credit card been refused many times today due to a technical problem.our end. Is it fixed yet?? Thanks.