Santander

Is Santander down in Nelson, Lancashire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Nelson, Lancashire, England 01/15/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

  • ingham37 Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @santanderuk Waiting for 1 hour on five occasions to try and speak to someone about a matter. Customer service at it’s worst !

  • ingham37 Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @MartinSLewis I’m wondering if you could help me in a situation regarding my mortgage. Please could you follow me and I could go into more details. My lender @santanderuk isn’t being fair on how much they are expecting me to pay if I leave my mortgage for another one

  • ingham37 Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @MartinSLewis @GMB I’m being forced to pay over £2,000 by @santanderuk to exit a mortgage that only has 3 months to run to term. I’ve sent letters but they refuse to even drop the amount and I’m at my wits end. Can you help me please because they seem not to care at all

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • treborapp Treborapp (@treborapp) reported

    @toryboypierce @TSB Same as @santanderuk trying to get through to customer service through their online bot “Sandi” is an absolute shambles. I currently have accounts and insurance with them. That will change in the very near future. No customer service here either.

  • NjeriNash Njeri (@NjeriNash) reported

    @santanderuk @santanderukhelp @bancosantander are you working today? I’m losing the will to live, been on hold for 35 minutes!!!! This is enough to make me close my account😡😡

  • jonny5068 JoHo (@jonny5068) reported

    Verily I say, it's easier to plait snot than have a meaningful phone conversation with @santanderuk. Why does call agents answering the phone at home mean it takes longer to answer the phone? Very bored of businesses irrelevantly pointing to C19 as reason for weak service.

  • emmm__h eeeeeeemz (@emmm__h) reported

    @santanderuk never known a phone service so shocking in all my life. Sat on hold for 45 minutes to get through, for the person to tell me ‘your details haven’t been registered with our machine, you’ll have to call back’. There’s fraud activity on my account. This is an Emergancy!

  • timothyferres Timothy Ferres (@timothyferres) reported from Belfast, Northern Ireland

    @santanderuk in Northern Ireland does not issue @bankofengland notes from its ATMs. Not good.

  • sleepypatronus Kelly Hall (@sleepypatronus) reported

    Unbelievably disappointed @santanderuk lost a lot of trust in you especially as you still haven't got back to me over a big problem caused by your cashier in your branch! #thebankthatdoesntcare

  • olub2k WORLDWIDE 🌎 PLUG🔌 (@olub2k) reported

    @3333Boost @santanderuk Damn hope it get sorted soon bro I don’t **** with any banks again

  • LozFox1 Lorraine Fox (@LozFox1) reported

    Hey @santanderukhelp @santanderuk I am your customer but why can’t I apply for a Santander123Lite account & get the £130 trf fee & cash back on bills but this is only for NEW CUSTOMERS 😡😡😡 #terriblecustomerservice

  • jlmarston13 Jade (@jlmarston13) reported

    @santanderuk hi, I was asked to verify a payment which I did. Went back to the website and it asked again for me to verify it. Will this payment go out twice if I verify it again? Thanks

  • yarn_yarn_yarn Lizzie (@yarn_yarn_yarn) reported

    What an absolute joke @santanderuk phone service is. 45 minutes for a simple call. 5 minutes of that was just to say they were busy. Even making me Google something that they had in front of them to tell them the same answer. Absolutely ridiculous.