Santander

Is Santander down in Nelson, Lancashire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Nelson, Lancashire, England 01/14/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

  • ingham37 Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @MartinSLewis I’m wondering if you could help me in a situation regarding my mortgage. Please could you follow me and I could go into more details. My lender @santanderuk isn’t being fair on how much they are expecting me to pay if I leave my mortgage for another one

  • ingham37 Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @MartinSLewis @GMB I’m being forced to pay over £2,000 by @santanderuk to exit a mortgage that only has 3 months to run to term. I’ve sent letters but they refuse to even drop the amount and I’m at my wits end. Can you help me please because they seem not to care at all

  • ingham37 Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @santanderuk Waiting for 1 hour on five occasions to try and speak to someone about a matter. Customer service at it’s worst !

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SmZammas Betsy (@SmZammas) reported

    @santanderuk is it normal to be kept on hold for over an hour and half to be put through to customer services....exasperated doesn't even get close to how I feel!!!!!

  • loftedondrive Ian Davies (@loftedondrive) reported

    @santanderuk Shame there isn't something in there about mishandling accounts & being extremely unhelpful & lacking in customer service. As long as Ant & Dec are OK that's the main thing. Wonder if the banking ombudsman will call Ant & Dec as witnesses? More idea then your complaints dept 👎

  • kane_tabitha ThaliaTheWriter (@kane_tabitha) reported

    @santanderuk your customer service is a joke. On hold for over an hour. Awful

  • GlasgowAlbum (((Edwin Moore))) (@GlasgowAlbum) reported

    @santanderuk Having terrible problems contacting you. Tried to make an online payment this morning and you kept asking 'Are you sure?/ Are you really really sure? And finally I got blocked. Tried phoning your help number but of course no one answers. Awful service guys.

  • HayleyJ07860461 Hayley Jenkins🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@HayleyJ07860461) reported

    @santanderuk Really thinking about moving over to you as @Barclays bank has been terrible there no incentives and customer chat on app is awful also waiting on a case with ombudsman about them.

  • robertoreal Roberto Real (@robertoreal) reported

    @santanderuk the most appalling user experience I have ever encountered with your registration process. Impossible to register and password creation process so complicated with no clear feedback mechanism.

  • notachilltothe ScarletBegonia (@notachilltothe) reported

    @bl0ke @DotLepkowska @santanderuk Same problem here and I have my tax bill to pay. When will it be fixed?

  • MrTashworth Cheeseball (@MrTashworth) reported

    @santanderuk Is the worst bank in the world and they absolutely love to discriminate against the disabled. They are keeping me trapped in the hell of the financial ruin they put me in and refuse to help me back out of because I'm disabled. #ableism #discrimination #finance

  • bunglenzippy BZ (@bunglenzippy) reported

    @Pinal93447840 @santanderuk @bancosantander Also getting poor service. Go elsewhere if you can.

  • DotLepkowska Dorothy Lepkowska 😷 #FBPE #SafeEdforAll (@DotLepkowska) reported

    @bl0ke @santanderuk Having the same problem trying to pay a bill.