Santander

Is Santander down in Nelson, Lancashire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Nelson, Lancashire, England 02/13/2026 07:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (13%)

    Login (13%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

  • ingham37 Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @MartinSLewis I’m wondering if you could help me in a situation regarding my mortgage. Please could you follow me and I could go into more details. My lender @santanderuk isn’t being fair on how much they are expecting me to pay if I leave my mortgage for another one

  • ingham37 Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @santanderuk Waiting for 1 hour on five occasions to try and speak to someone about a matter. Customer service at it’s worst !

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TroodlesM Trudie (@TroodlesM) reported

    @santanderuk I echo the call for more customer service staff. 40 minutes, then the staff member put us in the queue again and still holding after another 15 minutes. Not sure we'll get dinner cooked tonight. Not sure how you can state you are continuing to support your customers.

  • supershiv193 Siobhan (@supershiv193) reported

    I wonder who can bet my time waiting time too @santanderuk @santanderukhelp 20 mins so far.i call that poor service

  • paskalis @Pascal (@paskalis) reported

    @santanderuk Live chat on your website is rubbish. 20 min on a phone and still waiting. What are you doing?

  • Katrina_Watson Katrina Rose Watson (@Katrina_Watson) reported

    @santanderukhelp I have still not been contacted with regards to this issue! This is extremely disappointing!!! I have been massively inconvenienced by this matter and I’ve now waited almost 3 weeks. Feel so let down by @santanderuk

  • drgeorgereed Dr Georgina Reed (@drgeorgereed) reported

    @santanderuk arrived at the Plympton branch for my appointment to open a new account for my 10 month old to find it is temporarily closed. Please can you help me rearrange an appointment for Plymouth tomorrow?

  • DrDuaneRD Duane Mellor (@DrDuaneRD) reported

    So @santanderuk close multiple branches, forcing users online then apps lack basic functionality - forcing users to use web access to account which then needs OTP via their phone. Guess I will be one of many customers looking for a functional bank?

  • abelljms Abell Morliss International (@abelljms) reported

    @XmoSteve @santanderuk @santanderukhelp ..Sadly because banks are bastards. No one on their collective staff ever takes Ownership of Stuff. Santander is frequently in abysmal service stories. But they don't care, because they are making £$€bundles. Once I have my £1m to start my bank this kind of toss will end.

  • StaceySavage15 Stacey👑👑👑 (@StaceySavage15) reported

    @santanderuk Hi it says my loan payment is due 1st August but no money has been taken can you help

  • Barbsms78 Matthew Barber (@Barbsms78) reported

    @santanderuk awful company. Called to speak to someone about a loan today. Talked to me like a fool when asking questions about the approval process??? I’m so sorry for being so foolish and not understanding HOW YOU DO YOUR JOB!

  • AnthonyAbles5 Anthony Ables (@AnthonyAbles5) reported

    The fact that banks don’t transfer money on weekends shows how much more we have to do as a human civilisation. What if people’s family’s are starving and someone sent them money to help. Now they have to wait an entire day. So damn broken.. @santanderuk @BBCNews @elonmusk