Santander

Is Santander down in Midsomer Norton, Bath and North East Somerset, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Midsomer Norton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Midsomer Norton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Midsomer Norton, Bath and North East Somerset, England 11/22/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Community Discussion

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Santander Issues Reports Near Midsomer Norton, England

Latest outage, problems and issue reports in Midsomer Norton and nearby locations:

  • Chris_________M Chris (@Chris_________M) reported from Bristol, England

    @santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • leecronin Prof. Lee Cronin (@leecronin) reported

    @santanderuk your business mykyc & customer service is an utter joke. We are moving bank ASAP.

  • hanga17 JM (@hanga17) reported

    @santanderuk why are your customer services so pathetic? I've repeatedly chased and was promised a response by 48hrs and promised a call at 5pm by close of business today 8pm by back office team. And surprise surprise didn't get the call. Clearly its urgent for me, but not for u

  • MottyRW RichardM (@MottyRW) reported

    @santanderuk why is your process for fraud checking payments so bad. Sometimes at random (apparently) you block my payments, tell me nothing, don’t communicate with me and then make me sit on hold for 20 minutes to talk to you. I know security is key but this process is terrible

  • mr_jonny_king Jonny 🐝 (@mr_jonny_king) reported

    Does anyone bank with @santanderuk ? Are they a good bank to go with for customer service etc? #Santander Been a customer of @NatWest_Help for 21 years but they have zero respect for their customers

  • Jill_Number32 Jill 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Jill_Number32) reported

    @santanderuk apparently there’s a problem with my account and I have to contact you urgently - but no one will answer the phone!!

  • vanWildgoose Drew van Wildgoose (@vanWildgoose) reported

    @santanderuk 90 minutes and counting I've been waiting to get through to speak to someone in your call centre. 90 minutes!! What an utterly useless service!

  • Jill_Number32 Jill 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Jill_Number32) reported

    @santanderukhelp Back on hold to @santanderuk. Customer service is awful!

  • michaelfromuk Mike Flint from the UK (@michaelfromuk) reported

    @santanderuk Is there a problem with authorisation text messages? Trying to checkout a food order, and the OTP code isn't coming to my phone.

  • terryjbennett Terry Bennett (@terryjbennett) reported

    Congratulation @Santanderuk, I've now been holding on, waiting for you to answer the phone, for OVER ONE HOUR. You have to train staff to provide such an awful service :(

  • NickWoods01 Nick Woods (@NickWoods01) reported

    On hold with @santanderuk. Again. Just the worst. Too many problems, too few staff… can’t leave soon enough, absolutely ***************.