Santander status: access issues and outage reports

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

• 
  Matt Casemore (@CasemoreMatt) reported 58 minutes ago from Trimdon Foundry, England

  @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Klaudia Skonieczka (@KlaudiaSkoniec5) reported 6 minutes ago

  @santanderuk @TSB My account has been blocked while I'm abroad for the next two months and your support team is doing nothing to help and it is causing me financial hardship.I am physically in Spain and cannot get to a branch. Telling me to go to a branch is not a reasonable solution.

• 
  Umang Mathur (@umangm888) reported 6 minutes ago

  @santanderuk After being defrauded, Santander has blocked my attempts to get my money back. I’m being bombarded with consistent, slickly-worded AI emails threatening me about my overdraft now.They talk about 'support' in their emails while doing the exact opposite in reality

• 
  Tyler (@Empty_With_You) reported 9 minutes ago

  @santanderuk It’s not even the lack of advanced notice (which is horrific) it’s the fact that I’ve apparently not had access to my money since 18th yet nothing has been said to me, nor does the app reflect this. I’ve called the number & that hasn’t helped. I’m switching my bank.

• 
  Southwalegande (@HarshMandviwala) reported 12 minutes ago

  @santanderukhelp @santanderuk the worst banking service ever My card is damaged and ordered a new one, it’s been more then 24 hours and still I cannot access a new card for online transaction. Moreover, no proper response on the help centre as well.

• 
  Oasis (@Oasisrvti) reported 13 minutes ago

  I hope everyone that works @santanderuk wakes up with their bank account blocked, maybe then they might be better at customer service and information

• 
  eyerish seadog (@Dogglllzzz) reported 17 minutes ago

  @santanderuk Standard reply. I see you can’t help.

• 
  AnnRaj (@anandhichetlur) reported 24 minutes ago

  @santanderuk not able to access the account online. can you help pl

• 
  SoftwareLife (@Mindfulness2050) reported 26 minutes ago

  @santanderuk Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  Mick Holds the Line (@Mickandhismusic) reported 27 minutes ago

  @santanderuk hello . Why have you stopped giving business account alerts when large credits are made to accounts? Yet you still give alerts for entering an overdraft or debit balance amount ? This was a VERY good service Satander did . And a VERY ANNOYING decision to stop it!

• 
  David E. Clist (@ClistDavid) reported 29 minutes ago

  @santanderuk thanks for hanging up on me TWICE while I'm trying to submit a complaint about your customer service. What has this world come to where I have to wait 20 minutes just to talk to someone and they immediately hang up on you!