Santander outage reports in Middlesbrough, England

Problems in the last 24 hours in Middlesbrough, England

Santander signals over the past 24 hours, with local activity from Middlesbrough, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Santander Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

• 
  Matt Casemore (@CasemoreMatt) reported 13 minutes ago from Trimdon Foundry, England

  @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pasteur Eyes #UTA 🟥 (@broncoskolar) reported 3 minutes ago

  @santanderuk you moved my branch without telling me at Canary Wharf and the new one has no counter or anyway to pay coins in. Very poor service.

• 
  Adiba. 🇵🇸 (@Adiba_xx) reported 3 minutes ago

  @santanderuk I’ve been trying to reach your fraud team for over an hour by phone & unfortunately neither the website or app is able to resolve my issue. Customers really shouldn’t be left waiting this long for support. Could someone please assist urgently? Thank you

• 
  . (@Midnight_x83) reported 4 minutes ago

  @santanderuk It's been four hours since your chat not said they were passing me to a customer service rep to join the chat....still nothing

• 
  Edward Terry (@iamedterry) reported 7 minutes ago

  @santanderuk As a systems and process specialist I can see there’s a deeper issue that needs addressing. And removing telephone support was not a smart move either. Why are you making it so hard to get support? Do you want to lose customers? It wouldn’t surprise me if you are.

• 
  KATT INTERNATIONAL (@KATT_INTL) reported 7 minutes ago

  @santanderuk @santanderukhelp Santander today restricted my account, they have bullied me , put huge stress and pressure on me, and they with no doubt have broken FCA rules , it's utterly disgusting that a bank can do this to someone who had been with the bank 15 years plus. @TheFCA

• 
  fiona landmann (@fifi758) reported 10 minutes ago

  @santanderuk your customer service is woeful! Hours on the phone ( mostly on hold ) I thought I had got somewhere two days ago, promised a call back with a resolution but nothing since ! You are putting an 86 year deaf customer at risk , my mother , please help.

• 
  AP (@andyparsons3) reported 14 minutes ago

  Fun fact @santanderuk can flag a €payment in milliseconds but apparently needs a full working day to unflag it. Efficiency clearly only runs one direction when you pay for banking services

• 
  Daryl M (@MyBallsWazHot) reported 17 minutes ago

  @santanderuk any chance of someone from customer services picking the phone up??? Taking ages

• 
  Lee Hayward (@vibedcoder) reported 18 minutes ago

  @santanderuk The number on the website is no longer in use.

• 
  Tom King (@silentshark) reported 22 minutes ago

  @santanderuk any chance you could answer your phone? Appaling service