Santander

Is Santander down in Middlesbrough, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Middlesbrough, England 11/19/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

Community Discussion

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Santander Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • milcott Daniel Milford-Cottam (@milcott) reported

    Absolute joy is when you, a deaf, need to contact @santanderuk who are super inaccessible for deaf and HoH users and whose digital help assistant keeps asking you to click "Chat With Us" - which DOES NOT EXIST on the blasted website nor on the app.

  • CoodDoBettr Could Do Better (@CoodDoBettr) reported

    Still no reply form @santanderuk about the illegal use of 0845 numbers for customer service calls @ofcom

  • pshughes10 Peter Hughes (@pshughes10) reported

    @santanderuk An awful company. Don’t let you pay your credit card with a debit card, force you to set up a DD. Technically they do but cunningly enough it never works. And don’t come on here saying you do because you don’t. Awful and disingenuous. Don’t become a customer.

  • penalisedsaver penalisedsaver (@penalisedsaver) reported

    @lebara I moved to you a couple of days ago & ported my number. People are now able to phone & text me on my ported number, however, when I try to get an OTP code from @santanderuk nothing happens. I need to book flights. Please let me know how to solve this problem

  • Echo_Marley Dev aka Echo-Marley (@Echo_Marley) reported

    @santanderuk As a business customer, I need to complain. Your staff at Leicester caused me to have a full on panic attack. And left me sitting in plain view for everyone to see. Have a look at your cctv footage. Appalling service. Please contact me.

  • grusbud Grusbud (@grusbud) reported

    @santanderuk @santanderukhelp Just switched to Santander, didn’t receive temporary password, rang up, placed on call for 15 mins then hung up on. Rang again and told I have to wait potentially 14 days to get letter so I can access my money. Absolute joke. Won’t be recommending

  • RobH_GOAT Robert Hicks (@RobH_GOAT) reported

    25 years of banking with HSBC without a single issue. I've been with @santanderuk 3 weeks and for the past week now I haven't been able to access a single penny from my account. Amazing service that. Thank you. It seriously takes you a week to reset an account?

  • shammyrock MAURA (@shammyrock) reported

    @santanderuk online booking is so frustrating. Does anyone suffer same problem with santander. Cannot pay any large amounts online and can't even set up a standing order online... poor old fashioned set up!

  • philip_chapman1 Phil Chapman 🇺🇦🌻 (@philip_chapman1) reported

    @OctopusEnergy You have no problem taking a monthly direct debit from @santanderuk but have security concerns about putting it back? Given these security concerns, should I cancel my direct debut to be extra safe?

  • acusworth80 andrew cusworth (@acusworth80) reported

    @santanderuk are there any plans to add boosts to the Santander app or even a separate boost app. Everytime I try and log onto boosts on the website it tells me my session has just expired even though I have just logged on