Santander

Is Santander down in Middlesbrough, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Middlesbrough, England 01/13/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • drjonathan77 Jonathan R (@drjonathan77) reported

    @Luisa47132714 Just spent 58 minutes on the phone to @santanderuk trying to get something done! Menu, music for long long time, spoke to somebody, couldn't help, transferred to Fraud dept, long long wait with music, long conversation with endless "security" questions, finally got it done....

  • gadinia345 gadinia (@gadinia345) reported

    @Hollybob1232 @santanderuk Dm @viewcyberhelp for instant recovery ASAP he help me solved my problem when I have similar issue with my locked account. 100% sure

  • JOHara75017 John O'Hara (@JOHara75017) reported

    @santanderuk Can’t Santander get its act together on onboarding students? My daughter had a heck of a job to register online, has been waiting over a week for a temporary username and when she calls the number on the website it is manned by a chatbot and she can’t get anywhere!

  • joestevens442 joe (@joestevens442) reported

    @santanderuk does@anyone ever call Santander at a time when they haven’t got high call volumes. Clearly they never have enough staff to deal with customer queries. Why is the average wait time in excess of 45 mins Getting sick and tired of this extremely poor bank

  • Cassand86969645 Cassandra (@Cassand86969645) reported

    @santanderuk Call you please so a better service at picking your calls . Been on hold for 1hr and it’s emergency. This is disgusting

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • KerryRichy Kerry Richardson (@KerryRichy) reported

    @santanderuk how bloody hard is it to get through to someone who can help. Also what is the point In the chat on the app when it just says “contact us” never known anything like it

  • ldp67 leighpovall (@ldp67) reported

    @santanderuk im concerned i recieved a letter today about only paying minimum amount each month. I was not aware i had a current credit card with you. I am not registered for online banking with you and always pay my outstanding balance each month.please help me

  • SharonArbuckle Sharon Arbuckle (@SharonArbuckle) reported

    @RevolutApp @santanderuk @MartinSLewis And once again the chat has been “snoozed”, going into day 4, awful service

  • GamesDenGames TheGamesDen (@GamesDenGames) reported

    I can't decide who is a more terrible customer service department to call @bt_uk or @santanderuk even worse if you want to waste an hour on chat bot to them!💩😭