Is Santander down in Middlesbrough, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (62%)
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Website (23%)
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Login (15%)
Community Discussion
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Santander Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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joe public
(@Joe_Public78) reported
@santanderuk hi despite calling twice including lodging a formal complaint, I’m still unable to access my accounts after being frozen by yourselves. I was told it could take up to two days, it’s been 3 and still no sign of this being resolved.
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KJ Villa
(@KJVilla88) reported
@santanderuk You seem to have some of the worst customer service out there. Impossible to get through on the phone - I’ve had several 30+ min waits and still not been able to speak to someone. And the chat bot is terrible with no real advisers. Just awful.
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Helen Barbour 💙💛
(@HelenTheWriter) reported
@santanderuk I have found a Santander debit card in my local park and would like advice about what to do with this. I've tried your customer services' telephone number, but that is inaccessible to anybody who isn't actually a customer! Thanks.
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Neil Perry
(@NeilRPerry) reported
@santanderuk Good afternoon, I've just tried to make an appointment at your St Andrews Street branch, Cambridge. I've been told next available appointment isn't for 11 days. Trying to help my daughter open student current account online but your website won't let us complete. @antanddec help!
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Ian J Brown
(@ijb19662) reported
@BarclaysUKHelp Paying in coins and collecting more money bags, this should a basic for your customers. Thankfully @santanderuk were able to provide a better service at the time they said they were open so I paid the money into my savings account instead. They now have my money.
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daniel morrell
(@danielmorrell88) reported
@santanderuk service is Soooo appalling in an emergency and it’s taken 3 hours to speak to someone. When I did speak to someone they transferred me to someone else and then hung up. Lucky it’s not an urgent matter 🙄 Seriously need to look at your UX process. Utter joke
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Pat Holtz
(@PatSilkyHoltz) reported
@santanderuk @santanderukhelp have you guys got a liquidity problem today sending money to other UK banks?
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Amanda Gado
(@AmandaGado) reported
@santanderuk Bank account locked and now 35 minutes on hold waiting for help! What am I supposed to do. My nearest branch is miles away
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Lady Tracey 53%+🇪🇺 🇮🇪 🇭🇷 🇺🇦 💙 #RejoinEU
(@traceylsl) reported
@santanderuk #Leeds branch Queue out door 3 staff on counter then 1 went 2 lunch Elderly lady in front of me struggled to stand 25 minute wait-poor service Open up 2 blocked counters & take Plp out of queue with long queries rather than staff stood around pointing to machine's
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Ross Campbell
(@RossCampbell90) reported
@santanderuk really are the worst bank about for customer service !