Is Santander down in Middlesbrough, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (20%)
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Website (14%)
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Transactions (6%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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𝔼𝕞 ♡
(@EmBlaaah) reported
Hey @santanderuk how about you inform customers when you block their accounts so they know what’s happening? I’ve spent over an hour on the phone trying to get through for my blocked online banking and I’m clueless as to why you’ve blocked it! Still haven’t got through either
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Peter Wilson
(@arsenalpeteglw) reported
@santanderuk your customer service is abysmal. 3 days I’ve tried to get hold of you, by phone and through your online chat, and nothing!!! And it was you who sent me a letter saying could I get in touch with you!!!! Chance would be a fine thing. 0/10 poor.
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Catherine Rowlands
(@cjr1968) reported
Bloody hell @santanderuk when you block me out of my online bank account the least you can do is answer the phone! On hold over 5 minutes already.
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Catherine Rowlands
(@cjr1968) reported
@santanderuk Over 20 minutes now. This is really dreadful service.
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iona
(@elphabae_) reported
@santanderuk maybe your staff need a lesson in customer service. The staff member greeting in Chelmsford visibly looking disgusted by a homeless gentlemen trying to access his bank account is much more unpleasant than any man trying to live his life
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Dan Bruce
(@dannybster) reported
@santanderuk is there a problem with UK phone lines? I’ve been on hold for 1h 15m so far.
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iona
(@elphabae_) reported
@santanderuk I understand this man can’t sit here as he is no longer a customer as his issue has been resolved however loudly declaring that you are putting a cleaning sign where he has been sat and telling customers why is just rude. Other customers are no better
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JM
(@hanga17) reported
@santanderuk why are your customer services so pathetic? I've repeatedly chased and was promised a response by 48hrs and promised a call at 5pm by close of business today 8pm by back office team. And surprise surprise didn't get the call. Clearly its urgent for me, but not for u
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Bones
(@Bones2029) reported
@santanderuk How about you conentrate on providing a good banking service!
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Alex Baxter Scott #blacklivesmatter🌈
(@AlexBaxterScot1) reported
God the amount of condescending talking down to we got at Santander bank Scarborough is bloody unacceptable, especially from someone who wasn't solving our issue. I expect more professional attitudes @santanderuk , this is not good enough.