Santander status: access issues and outage reports

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

• 
  Matt Casemore (@CasemoreMatt) reported 13 minutes ago from Trimdon Foundry, England

  @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy (@RJProduction3) reported 2 minutes ago

  @santanderuk morning, is there an issue with online payments today? Trying to pay @MeliaHotelsInt but keep getting message The issuing bank cannot be contacted. Try again later I’ve already authorised payment from the banking App ??

• 
  John Mitchell (@mitch8951) reported 4 minutes ago

  @santanderukhelp To start the whole cycle once again? The email ref and date was as a result of the FIRST attempts. You are saying Santander cannot help me, I must help myself ... again? @santanderuk

• 
  Marinus van Deventer (@MarinusUKZA) reported 6 minutes ago

  @santanderuk fraud blocked my card, no notification. I ring up confirmed details required. I am told it need to go to back office team and will take a working day to unblock my card. So they block me from accessing my money for a weekend. What if this was my only account? rubbish

• 
  APB 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇮🇱 (@AndyPB353) reported 6 minutes ago

  @wideawake_media I had issues with Royal Bank of Scotland so I moved my account. Banks are generally crap. Obviously @santanderuk are a sh!t bank with poor customer services

• 
  audreygallagher (@audreygallagher) reported 8 minutes ago

  @santanderuk @TSB His card doesn't work as I stated he's waiting for a new card, his memory is poor & he entered the pin incorrectly locking him out. A branch is his only access to cash without a card.

• 
  Russ (@highflyer_79) reported 8 minutes ago

  @HSBC_UK Nothing will change unfortunately. She has accounts with @santanderuk and @AskNationwide and not one of those I’ve had any issues with at all. Unfortunately I will be pulling her out of this account, which is a shame as I’ve banked with yourselves for over 25yrs.

• 
  Dexter (@dmarksbarber) reported 8 minutes ago from Stafford, England

  @santanderuk @santanderukhelp fyi: Your branch profiles still say mortgage advisers are on site, but I was told by an employee that they’re only ever via the phone now. Probably worth changing that so people don’t waste time traveling to a branch just to be told nope 🥶

• 
  Oasis (@Oasisrvti) reported 9 minutes ago

  Customer service of @santanderuk is giving little Britain

• 
  Oasis (@Oasisrvti) reported 12 minutes ago

  I hope everyone that works @santanderuk wakes up with their bank account blocked, maybe then they might be better at customer service and information

• 
  Claire Menlove (@clairemenlove) reported 13 minutes ago

  @santanderuk @TSB If you could simply sort out why I’ve waited 7 working days for a new bank card, I’d be happy with that. #HackedAccount #hackedoff