Santander

Is Santander down in Middlesbrough, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Middlesbrough, England 12/03/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • DNorowzian Darius Norowzian (@DNorowzian) reported

    @santanderuk Absolutely appalling service. I cannot stress enough to anyone trying to join this bank to think twice - the worst bank you could choose. Don’t do it!

  • alijpage Alison Page (@alijpage) reported

    @santanderuk - you have left my vulnerable student son without access to his bank account for over 2 weeks now! He has a broken ankle and no access to any funds, despite supplying ID and all information asked for. Shame on you!

  • thatmouthywoman That woman!! 🇦🇺🇪🇺🇬🇧🇺🇸 (@thatmouthywoman) reported

    @santanderuk I'm currently I'm Australia, trying to make a payment but need to change the phone number on my account to my Australian number for the OTP, but it's not letting me do it online. And no number to call from overseas. Can you help, please?

  • AngrySubEditor Patrick Neylan (@AngrySubEditor) reported

    @whealie @santanderuk It's ironic that Santander keeps badgering me to go paperless yet the only way to contact them in writing is on paper since they stopped accepting messages via their website.

  • CharlesShip Charles Button (@CharlesShip) reported

    @santanderuk saw the tweet about the other guy spending 2 hours on phone. Similar experience to mine. I must say I have been with TSB and never experienced issue. Your payment system on app doesn’t work and complaints team are the worst. @bancosantander why is your bank so bad?

  • tomsterf Tom Fitzpatrick (@tomsterf) reported

    @santanderuk been a customer for 22 years, rang up yesterday about what offers are available to me to stay with them, before I switch my account to First Direct, nothing available for me. #Newbank

  • island_41 Piero Vitelli (@island_41) reported

    @SantanderUK - STILL nothing after a week. Utterly #useless #customerservice. You promise the earth to stop me shouting at you on Twitter, and then when I engage with you I get ignored, cut off or left listening to that one awful tune you have on your phone system.

  • serenityshaz sharon (@serenityshaz) reported

    @santanderuk how do I make a complaint of your shoddy service?

  • KimberleyMcgro1 Kimberley Mcgrory (@KimberleyMcgro1) reported

    @santanderuk how do I speak to someone at customer services?all the websites say open till 8pm 9pm and 11pm, one of the staff said 8pm but when you call it say 6pm?the lady at the branch said I needed to raise the dispute before the call centre shut?

  • hoile_isiah ComradeIH☭ (@hoile_isiah) reported

    @santanderuk’s mobile site won’t let me log on. When I click “log on”, it opens the menu. I can’t use the app because it has never worked with my log in details. Don’t have access to a computer right now. Gotta love that.