Is Santander down in Middlesbrough, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (56%)

2. 

   Website (19%)

3. 

   Login (19%)

4. 

   Transactions (6%)

Community Discussion

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Santander Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

• Matt Casemore (@CasemoreMatt) reported 28 minutes ago from Trimdon Foundry, England

  @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Julie Shackman (@G13Julie) reported 7 minutes ago

  @santanderukhelp @santanderuk I have not been able to access on-line banking for TWO WEEKS now! Received temp passwords etc which didn't work - blocked me! Had to wait till today (another week) for a new set of codes - still saying access blocked!!! 1/2

• Ravi Sundaram (@RaviSundaram97) reported 13 minutes ago

  @financialombuds @santanderuk unbelievable customer service. online access 2 our own blocked for the last 3 days. Everyday we ate calling and chatting to various guys. Today after 4 one hr on hold a guy came and asked some couple of same questions & without (1/3)

• dh14162 (@dh14162) reported 14 minutes ago

  @santanderuk absolutely the worst customer experience. Your eSaver account is happy to take money in but when withdrawing money it blocked my account. 2hrs on the phone and then security tries to execute the transaction over the phone and it's reblocked account! Ops now needed!

• scoobysurfer (@scoobysurfer) reported 14 minutes ago

  @santanderuk Holding on the phone for an hour this afternoon trying to talk to someone about my Isa with no luck. Also tried your webchat , waited 20 mins for someone to respond on there with no luck either. Is this your normal service level or what’s happening ???

• I'm deep,really deep (@Deepdiver47) reported 14 minutes ago

  @santanderuk @santanderukhelp Your mobile service isn't working, so I'm logging in using the Web page. Which says confirm my log on using the mobile app. See the problem here? #bankingservices #Services #appfail

• Davina 🍒 (@35pRamen) reported 14 minutes ago

  This months bank balance notification has been the real scare of spooky month. ty for sitting me back down @santanderuk

• bruce b (@bruciebreferee) reported 16 minutes ago

  @santanderuk you have 1 Branch in the city where your head office is based. It closes at 3pm. All other banks around open Trying to unlock a frozen account. You are to customer service what Dr Crippen was to marriage guidance. #soontobeexcustomer

• Claudia Peace (@ClaudiaPeace2) reported 18 minutes ago

  @santanderuk shocking customer service -1hr to get through, 10 days to replace a stolen bank card..(which was sent 2nd class mail!) and unhelpful server attitude. This will be one customer less.

• Colin Jackson (@wacko_50) reported 19 minutes ago

  I’ve spent over 2 HOURS on hold waiting to speak to @santanderukhelp @santanderuk - have been cut off twice before even speaking to someone. They think there’s fraudulent activity. There’s not. Absolutely appalling customer service. Accounts will be closed ASAP.

• Claire Blincoe (@BlincoeClaire) reported 19 minutes ago

  @santanderuk Hi. I waited 30 mins for my call to be answered. A lovely polite lady picked up my call. She went to speak to her manager 35 mins ago. I'm still on hold..... . .... Anyone working there still or have you all gone home?