Santander status: access issues and outage reports

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

• 
  Matt Casemore (@CasemoreMatt) reported 58 minutes ago from Trimdon Foundry, England

  @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jools Parker (@joolsparker) reported 3 minutes ago

  Appalling service at @santanderuk in #Oxford Ridiculous and unclear ‘queuing’ system for the counters. Left waiting despite there being no other customers.

• 
  Niall KC Fraser (@EvoNeo32i) reported 3 minutes ago

  @santanderuk really are letting me down. Due a refund after paying off old car. Over a month to get it but it was short. Contacted them and they apologised for THEIR mistake and said it would be in my bank within 3-5 working days… that was 17 days ago and still no refund.

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 6 minutes ago

  @santanderuk You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  Barry (@Gowithbazza1) reported 14 minutes ago

  @UltraDane @santanderuk Well Well Well apparently they have to right. Well, if I win the lottery, the money will not be going into my Santander account! It ta be going in an offshore account Who ******** do they think they are stopping people withdrawing there own money Scum.

• 
  Karen (@Pinkribbonmark2) reported 14 minutes ago

  Get these robots off the line and replace with people who can answer the call and actually help you @santanderuk 🤬🤬🤬

• 
  Erwin Kooijman (@CancelEverythin) reported 15 minutes ago

  @Emilia__writes @DefiantLs You don't need to give any explanation for withdrawing £2.500: it's actually the maximum before anti-money laundering checks have to be made. So this is incredibly bad customer service on their end - mental. @Santanderuk - I have an account with you guys: please clarify this.

• 
  Andrew Bates (@AndrewBate13285) reported 17 minutes ago

  Before I go full throttle over @santanderuk and the awful service they provide please do not take my word for it all. READ A FEW REVIEWS ON @Trustpilot first.

• 
  Mick Holds the Line (@Mickandhismusic) reported 22 minutes ago

  @santanderuk when are you going to Reinstate your Online Customer Alerts for when a new Credit arrives in our ac? I asked this Q two years ago and all I got was ‘yes we’re working on it’. The ‘you’re overdrawn’ alerts still come through unfailingly. Really poor from Santander 👎

• 
  David Harman - News Paywalls are Censorship (@david_harman_uk) reported 25 minutes ago

  @santanderuk @TSB Another customer stitch-up & limits consumer choice @TheFCA

• 
  Andy (@RJProduction3) reported 27 minutes ago

  @santanderuk morning, is there an issue with online payments today? Trying to pay @MeliaHotelsInt but keep getting message The issuing bank cannot be contacted. Try again later I’ve already authorised payment from the banking App ??