Santander

Is Santander down in Middlesbrough, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Middlesbrough, England 11/22/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Community Discussion

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Santander Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MeesterWormwood the real G (@MeesterWormwood) reported

    Hi @santanderuk. I have a problem with a card. Your online solutions are rubbish, your chatbot is rubbish, your call wait times are unacceptable and you don't allow customers to send you a secure message to deal with offline. What am I supposed to do? Shambolic.

  • darrenmichael Darren Michael (@darrenmichael) reported

    @santanderuk morning. I’ve found one of your customers debit cards whilst on my dog walk. It seems nigh on impossible to speak to someone via your customer service number. What should I do?

  • teaguestar Paul (@teaguestar) reported

    @debbie14022 @santanderuk Got a someone opening an account using my name and I am trying to tell that to kill the account. Went into the shop explaining all and said can you block n kill the account ? No you have to phone up fraud dept !!!!!!! What a ****** joke of a bank

  • drfereydoun f dejahang (@drfereydoun) reported

    @santanderuk 4.0 You are having a laugh I will be closing ******* soon. I told the customer service the money is going to ****** EDUCATIONAL ****, and your customer service missed the word ‘EDUCATIONAL’ Kind regards DR F Dejahang

  • ripcowstoenails jess (@ripcowstoenails) reported

    @santanderukhelp @santanderuk when I try to make online purchases it is saying my card number is invalid or hasn’t passed validity checks but my card is working fine in stores and through paypal?

  • Twittiques Twitticisms (@Twittiques) reported

    @santanderuk just checking you are working today. 35 minutes waiting on the phone so far. #terribleservice

  • BuyersReport Buyers Report (@BuyersReport) reported

    @santanderukhelp That’s disappointing @santanderuk . That makes it simply unreliable and not worth paying attention to. Tis a pity because it had the makings of a very good customer service #Santander

  • TinaWhite36 Tina White (@TinaWhite36) reported

    @santanderuk disgraceful service today, I have been cut off twice, spoken to 5 people, rude customer service and no call back. URGENTLY need to make a payment.

  • Matthew98464348 Matthew Stephenson (@Matthew98464348) reported

    @santanderuk @santanderukhelp 7 days with no access to my account and still no contact from the “Back office fraud team” no one including managers or in branch can help I have to sit and wait no timescale no access to my money awful service

  • TinaWhite36 Tina White (@TinaWhite36) reported

    @santanderuk customer service and competance does not exist, customer services do not know what a UK bank account looks like!!!