Is Santander down in Middlesbrough, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan R
(@drjonathan77) reported
@Luisa47132714 Just spent 58 minutes on the phone to @santanderuk trying to get something done! Menu, music for long long time, spoke to somebody, couldn't help, transferred to Fraud dept, long long wait with music, long conversation with endless "security" questions, finally got it done....
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gadinia
(@gadinia345) reported
@Hollybob1232 @santanderuk Dm @viewcyberhelp for instant recovery ASAP he help me solved my problem when I have similar issue with my locked account. 100% sure
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John O'Hara
(@JOHara75017) reported
@santanderuk Can’t Santander get its act together on onboarding students? My daughter had a heck of a job to register online, has been waiting over a week for a temporary username and when she calls the number on the website it is manned by a chatbot and she can’t get anywhere!
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joe
(@joestevens442) reported
@santanderuk does@anyone ever call Santander at a time when they haven’t got high call volumes. Clearly they never have enough staff to deal with customer queries. Why is the average wait time in excess of 45 mins Getting sick and tired of this extremely poor bank
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Cassandra
(@Cassand86969645) reported
@santanderuk Call you please so a better service at picking your calls . Been on hold for 1hr and it’s emergency. This is disgusting
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Kerry Richardson
(@KerryRichy) reported
@santanderuk how bloody hard is it to get through to someone who can help. Also what is the point In the chat on the app when it just says “contact us” never known anything like it
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leighpovall
(@ldp67) reported
@santanderuk im concerned i recieved a letter today about only paying minimum amount each month. I was not aware i had a current credit card with you. I am not registered for online banking with you and always pay my outstanding balance each month.please help me
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Sharon Arbuckle
(@SharonArbuckle) reported
@RevolutApp @santanderuk @MartinSLewis And once again the chat has been “snoozed”, going into day 4, awful service
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TheGamesDen
(@GamesDenGames) reported
I can't decide who is a more terrible customer service department to call @bt_uk or @santanderuk even worse if you want to waste an hour on chat bot to them!💩😭