Santander

Is Santander down in Middlesbrough, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Middlesbrough, England 04/01/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Website (27%)

    Website (27%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • EVMRecovery Mackinder and Sons Transport Ltd (@EVMRecovery) reported

    @Bounce_BackLoan @scullyp I suppose you only really hear the bad, it's like any forum. That said mine is with @santanderuk and I've had no issues thus far. Just for balance 👍

  • OhThisBloodyPC Oh This Bloody Computer (@OhThisBloodyPC) reported

    @santanderuk your support is absolutely useless. Nobody answers the phone or the online chat. even the robot's stayed at home. instead of paying Ant and Dec to make promises you can't keep, Why don't you hire some support staff?

  • lickleheart Caroline (@lickleheart) reported

    Since Sunday, there’s been technical issues on the @santanderuk website. The communications director should’ve ensured a message was displayed on the website, rather than customers calling & being put on hold for hours to resolve these issues. Unacceptable & stressful. #Santander

  • EmmYouEffCee 2badmice (@EmmYouEffCee) reported

    @santanderuk help. I cannot login online can't get through on the telephone and going round in circles with your chatbot. I just need a paper statement posting for my credit card account. That's it. Please send help. Thanks.

  • DaynaZiegner Dayna (@DaynaZiegner) reported

    @santanderuk I wouldn't use ANY product/service promoted by Ant and Dec. Exactly what level of stupid do marketing people aim their products at? How do these two 'entertainers' add credibility to your banking prowess, SantandarUK?

  • manEatingFish ManEatingFish (@manEatingFish) reported

    @santanderuk Appalling customer service in branch. Trying to set up a deputyship account so my disabled daughter can have access to her Child ISA and told no appointments available until September

  • AlysElwick Alys Elwick (@AlysElwick) reported

    @santanderuk Your customer service dept appears to be massively understaffed. Use some of your huge wealth and hire some more people so I can login - I made one payment and you've blocked my online access. On hold for 30 mins now. What is wrong with your overzealous system?

  • Timmo181076 Timmo (@Timmo181076) reported

    @santanderuk shocking call centre assistance ! Suspicious activity, need reporting to block any payments and no answer, despite trying to call for bloody ages !

  • KieranMaguire Kieran Maguire (@KieranMaguire) reported

    Today’s guess the magic number is ‘How many minutes will it take the @santanderuk help desk answer a call? Currently at 54 minutes and counting.

  • TheBurlison Mark Burlison (@TheBurlison) reported

    The @santanderuk address change function is awful! I can't just put in my new post code, I have to try and correctly guess which bit of my new address they think goes in unmarked mandatory fields. I have failed. @HLInvest was on the other hand entirely straightforward, thanks!