Santander status: access issues and outage reports

Problems in the last 24 hours in Trimdon Foundry, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Trimdon Foundry, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Trimdon Foundry, England

Latest outage, problems and issue reports in Trimdon Foundry and nearby locations:

• 
  sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported 28 minutes ago from Chester-le-Street, England

  @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

• 
  Dana (@dana1smith) reported 30 minutes ago from Sunderland Bridge, England

  @santanderuk is there still a problem with card payments ?

• 
  Matt Casemore (@CasemoreMatt) reported 59 minutes ago from Trimdon Foundry, England

  @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ANDREW JAMES BRINKMAN (@monounio) reported 2 minutes ago

  It’s a contingency to use my money to make war! When I have earnt that saving lives! Lock down Santander please 🙏🏻. @santanderuk

• 
  Ash 1974🔴🏐 (@andy_horner) reported 4 minutes ago

  @santanderukhelp @santanderuk @bancosantander This is the worst bank for customer service I have ever had the misfortune to deal with!!

• 
  Tara H (@tarahils) reported 5 minutes ago

  @santanderuk absolutely awful customer service, no one is interested in trying to help track down lost money. Will be putting in a complaint and moving money elsewhere 😤

• 
  George (@bipolar_thfc) reported 5 minutes ago

  @santanderuk I'm getting seriously stressed out with this. To wait 45 mins in a call that has been rinsing me only to not be able to log in is a joke. I'm back on the phone waiting. This needs to be fast tracked. You're costing me money and getting me fined and messing up my credit score

• 
  AP (@andyparsons3) reported 6 minutes ago

  @santanderuk I have zero faith or trust that anyone will be in contact, I suspect I’ll be proven right - for 2 days you’ve blocked all my banking access so that you can do extra checks for a low value payment and not told be what’s going on - appalling service

• 
  Adam Wilpappi (@wilpappi) reported 8 minutes ago

  @santanderuk how can a company of your size be so terrible with the way you deal with your customers 🤬

• 
  Urmston Meadows (@UrmstonMeadows) reported 8 minutes ago

  @santanderuk - we'll put your fees up but don't worry, the service will be even worse

• 
  YorkshireSarah (@SarahSWFC1867) reported 11 minutes ago

  @MartinSLewis Two emails to @santanderuk via your website contact. No reply so posted a formal complaint as they don't seem to do online for this type of issue. Phoning is hopeless. No reply. Seems they are dealing with it by simply ignoring me. What is my next step please? Ombudsman?

• 
  Nigel Burger (@jonathoncloud1) reported 17 minutes ago

  @santanderuk message sent, but not holding out much hope as you have managed to ignore all recent emails ever since you offered compensation following your errors.

• 
  AP (@andyparsons3) reported 19 minutes ago

  @santanderuk and there we have it, no contact was made, nothing, heading towards day 3 of no access to something i’ve paid for