Santander status: access issues and outage reports
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- Santander generated 0 outage signals in the last 24 hours around Trimdon Foundry, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Trimdon Foundry, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Trimdon Foundry, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
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Santander Issues Reports Near Trimdon Foundry, England
Latest outage, problems and issue reports in Trimdon Foundry and nearby locations:
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Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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Dana (@dana1smith) reported from Sunderland Bridge, England@santanderuk is there still a problem with card payments ?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Ilikefilmme (@Ilikefilmme) reported@santanderuk Can you please furnish me with a direct number or email address 4 the vulnerable customer team please as 1 of your staff members insisted on asking my dying mother 2 tell her the last payments she made as a security check even though she was itold thats not possible
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Heather Self (@hselftax) reportedWhy is it so difficult to get past automated bank systems? I want to make a payment which is outside the parameters of the app, but getting out of the doom loop of “did you know you can do this on the app” is almost impossible. Thanks (not) @santanderuk .
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rhoda roberts (@adhorstrebor) reported@sharrond62 I just had to tussle with @santanderuk when my 74 year cousin had huge problems downloading their app. After hours and hours of trying and battling AI for him, he was told to go to branch (50mile roundtrip)😬eventually got £200 compensation but I still had to take him 🤬🤬🤬
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Laura odell (@lauraodell13) reported@santanderuk I have tried phoning and have sent a few emails and still no response. Please please can someone give me a message. My account is locked and I need to be able to access it asap
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The Northern Monkey (@TheNorthernMon2) reportedAre your systems down? On hold for 40 minutes. Cant access credit card info. @santanderuk
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AK (@ghatispeaks) reported@santanderuk your customer service is terrible. I think I should move to first direct
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2SpikyHairedWweFans (@2spikywwefans) reported@santanderuk he crap bank company! I've messaged on your app over 22 hours ago and no one from your pathetic company has bothered to reply. Is anyone working today ?
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Chris (@Chrismorro1874) reported@santanderuk have the worst customer service I have ever experienced, quick enough to take your money but not one person wants to help you on the phone…shambles
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Edward Terry (@iamedterry) reported@santanderuk As a systems and process specialist I can see there’s a deeper issue that needs addressing. And removing telephone support was not a smart move either. Why are you making it so hard to get support? Do you want to lose customers? It wouldn’t surprise me if you are.
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Lucy Cawley (@LucyCawley3) reportedHow long bankin down 4 @santanderuk