Is Santander down in Trimdon Foundry, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Trimdon Foundry, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Trimdon Foundry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (20%)
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Login (20%)
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Transactions (7%)
Community Discussion
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Santander Issues Reports Near Trimdon Foundry, England
Latest outage, problems and issue reports in Trimdon Foundry and nearby locations:
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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enomis
(@enomiseleda) reported
@santanderuk why isn’t your online banking app working
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B
(@jakkimagee) reported
@santanderuk I have been waiting to talk to someone now for 45mins. I understand the current situation but need some help
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Bonnie
(@Bonnie_Man) reported
@santanderuk Set up a joint account but only he gets emails about the switch. I set it up so why is he getting the main emails? We've both got login emails and post so why not the switch too? Not the first time this has happened when the man gets the details and not the woman!
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Casey Hanson
(@caseyhanson798) reported
@santanderuk unlock my account for **** sake. My money not yours
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Callum Malone
(@calmal2k) reported
@santanderuk I have been sent a mortgage offer email but when I try and accept it online it says that it doesn't exist. I'm just a bit aware that the LMS service has to be completed in 48 hours. Can you help please?
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David Bell
(@DavidBe41782823) reported
@TfL @santanderuk have spent 40 mins today on two occasions searching for docking stations (7 on total). Very poor logistics and really poor customer experience.
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Louth Matters
(@LouthMatters) reported
Grrr @santanderuk help your customers. I've spent 2 hours just trying to find out where to email a complaint to you & failed. The worst experience is the dire 'chat' with a robot on your website who doesn't understand anything - even the word email. Please let me have an email
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Thomas Fairley
(@ThomasFairley10) reported
@santanderuk is there a problem with the mobile website? Each time I try and access a page it just gets me to log in again and again…
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Geoff Watts
(@geoffcwatts) reported
The #customerservice from @santanderuk has been pretty atrocious. Using the app for support is ridiculous. Requested a balance transfer nearly a month ago and it still hasn’t happened despite being told 3-5 days #overdrawn
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chris
(@chris_mulveen) reported
@santanderuk Tried your online service and its shocking, just automated so no further with query, i give up !