Is Santander down in Trimdon Foundry, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Trimdon Foundry, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Trimdon Foundry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (18%)
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Login (18%)
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Transactions (6%)
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Withdrawals (6%)
Community Discussion
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Santander Issues Reports Near Trimdon Foundry, England
Latest outage, problems and issue reports in Trimdon Foundry and nearby locations:
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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CassandraSaySo
(@RuthHindmarch2) reported
@santanderuk I only want to sign in not remember numbers and passwords. My face has been enough up to now How much is in my bank now
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Su O'brien
(@suob71) reported
@santanderuk I have been on hold now over 40 minutes to talk to someone anyone call answered then put on hold not great service and your on line web chat not working Think I will close the account go else where
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Dave
(@dave28263) reported
Wow don’t think I will ever ask @santanderukhelp @santanderuk for any help or call them ever again what a waste of my morning #santander #service #badcustomerservice
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Sellsee Bill
(@sellseebill) reported
@santanderuk 40 minutes and still waiting for someone to answer your phones. very poor service
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Bored_of_the_things
(@bionicwookie) reported
@santanderuk please stop sending me letters about my overdraft being removed... its not but you keep making me **** myself.
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dh14162
(@dh14162) reported
@santanderuk absolutely the worst customer experience. Your eSaver account is happy to take money in but when withdrawing money it blocked my account. 2hrs on the phone and then security tries to execute the transaction over the phone and it's reblocked account! Ops now needed!
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Kirsten Elliott Swift 🇺🇦 🌻
(@KirstenTElliott) reported
@santanderukhelp @santanderuk Why haven't you confirmed a transaction I made to pay a credit card bill. I waited on the phone for over 20 minutes and gave up. And your chat function isn't working either. This is pathetic.
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Andrew McMINN
(@andrewmcminn) reported
Received a message from @santanderuk about somebody else's account. No E-MAIL address on-line to report it and their "live chat" just gives me generated computer responses - no help at all! 🤬
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Beurgeois Gentilhomme
(@boudhabyebye) reported
@santanderuk you deserve to go to jail and go bankrupt. Frankly a 3.25% on top of the base rate is usurious! You are a form of loan shark. We can’t even change a mail address on your website… not sure you do much with the money you steal from people. Scammers.
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Claire Conboy
(@claire_conboy) reported
Not impressed @santanderuk. 24 mins on hold for someone to answer & then drop the call as I didn't have account number due to my internet going down. 😡 Very poor customer service