Is Santander down in Trimdon Foundry, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Trimdon Foundry, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Trimdon Foundry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (39%)
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Login (20%)
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Transactions (19%)
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Website (19%)
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Withdrawals (3%)
Community Discussion
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Santander Issues Reports Near Trimdon Foundry, England
Latest outage, problems and issue reports in Trimdon Foundry and nearby locations:
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Claire
(@Pinkie277) reported
@KuyaMaxy @santanderuk Yep. Can't do anything money wise. I get that these things happen, but its been hours now. With very few updates on a fix.
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barry
(@barry58272236) reported
@santanderuk @santanderukhelp ive been trying to pay a bill all morning if its not paid by today i will get a late payment charge are you going to pay this for me since you changed me from visa to mastercard problem after problem
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Adrian moore
(@Lordmoore1604) reported
@santanderuk Mobile banking app still down. What is the ETA to resolve?
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Tracey Hawkes
(@tjhawkeye) reported
@santanderuk I hope you are going to compensate loyal customers for this appalling service!!
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Des Vertannes
(@DMSV) reported
@santanderuk Absolutely ludicrous that ‘planned maintenance’ can cause this much disruption. No access to App, website or telephone banking. Atrocious customer service when you can’t even get through to a Helpdesk. Customer can’t even use debit cards to pay for goods. Appalling.
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Anna
(@tiggerwheeks) reported
@santanderuk Was just about to tweet and ask you if there was a problem! No probs! 👍🏻🤞🏻
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Martin
(@MartinKoss) reported
@santanderuk It is absolutely ridiculous. As an IT person myself, whenever I am working on a database or a database driven system, I have a backup and a contingency sat there waiting to put in place if I’m unable to complete the job in the allocated time. It’s basic IT preparation!
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Allison D
(@greyheron72) reported
@santanderuk Hi there will you be letting us customers know whether this major issue is in fact a security breach #santander #appnotworking #securitybreach
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Claire
(@Pinkie277) reported
Ok, this is getting silly now! @santanderuk I haven't been able to access my account all morning, payments won't go through! Its been 4 hours at least, can you at least give some indication of when people will be able to pay for things! #Santander
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Deputy WandsworthEye
(@Wandsworth3) reported
.@santanderuk online and mobile banking is down after planned overnight maintenance which was supposed to finish at 0600. How can a bank be so blind to the needs of its customers? I hope they sack the IT team. Cannot go to a branch as many have now been closed. What a joke.