Is Santander down in Trimdon Foundry, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Trimdon Foundry, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Trimdon Foundry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (18%)
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Login (18%)
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Transactions (6%)
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Withdrawals (6%)
Community Discussion
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Santander Issues Reports Near Trimdon Foundry, England
Latest outage, problems and issue reports in Trimdon Foundry and nearby locations:
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Treborapp
(@treborapp) reported
@toryboypierce @TSB Same as @santanderuk trying to get through to customer service through their online bot “Sandi” is an absolute shambles. I currently have accounts and insurance with them. That will change in the very near future. No customer service here either.
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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kaz AFC
(@afc_kaz) reported
@santanderuk your internet bank is absolutely awful. I can’t change my address and tried to speak with your team on the phone and they can’t help either. RUBBISH SERVICE
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Nicholas Diable
(@Defencebrief) reported
@CookeLouise A lot of companies don't help customers avoid being defrauded. I used to have a @santanderuk credit card. They'd phone me up out of the blue wanting to discuss my account but refused to give me any info to prove they were legit. Then they wonder why customers fall for scams!
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TannedDeanerRolls
(@DeanerRolls) reported
@santanderuk is it normal procedure to cancel a mortgage application because you haven’t received the required additional info after 3 working days?
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mia☀️
(@miashikari) reported
Why does my @santanderuk card keep rejecting in shops and then when I get home and check mobile banking find its actually taken it multiple times? I cannot afford this ****
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Hugh
(@hugh_says) reported
I had some decent service from @santanderuk both in a branch and on the phone today.
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Shaun
(@StrangerMonco) reported
Gotta love @TSB for blocking my card for no reason and then not informing me. Then spending hours on the phone for the General helpline to say there's a block on the card, only for fraud to then say there isn't. Already made a complaint, had enough. Moving to @santanderuk
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Bee Middlemast-Neal #FBPPR #FBPE #JohnsonOut
(@Mistywoman1) reported
Problem with @santanderuk STILL not resolved (Mortgage offer issued on WRONG address 10/11/21). Complaint handler @santanderukhelp has escalated. We are considering our options now, not least because this has exacerbated my anxiety issues & triggered IBS.
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vicki peck 💙
(@vickipeck16) reported
@santanderuk I received 2 extremely concerning text messages about an hour ago regarding our account. Ive been on hold for over 31 minutes to report this and still haven’t got through!! Neither can I email you!!! 30 years I have been a customer! Disgraceful