Is Santander down in Trimdon Foundry, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Trimdon Foundry, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Trimdon Foundry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (43%)
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Login (24%)
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Transactions (14%)
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Website (14%)
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Withdrawals (5%)
Community Discussion
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Santander Issues Reports Near Trimdon Foundry, England
Latest outage, problems and issue reports in Trimdon Foundry and nearby locations:
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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BrowZeR
(@BrowZeR19) reported
@BBCNews @santanderukhelp @santanderuk and of course, the helpful online bot refers customers to online banking to get help 🙄
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Fay
(@Fay52612049) reported
@santanderuk How long until this is fixed? It has been down for hours
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Mansi
(@mansipatellx) reported
@santanderuk imagine being a BANK but your customers can’t access their money 🤡
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Rachel
(@Rachel23989) reported
@santanderuk Can you please give us an idea of how long this **** up you’ve made is going to take to fix?
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Skinny Angry Bastard Viking
(@TheFibroidPuppy) reported
@santanderuk Are your cash points working?
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Amanda
(@AMFRobertson) reported
@TheFibroidPuppy @santanderuk They suggest using another bank's ATM - some customers are still having problems.
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Nick Lockyer
(@NickLockyer) reported
@will_hulse @santanderuk Not untypical for a complicated IT issue. Doesn’t mean it is a malware attack specifically. Could be as simple as a database problem, and they’re doing everything necessary to bring it back. Unless HCL are involved and they’re trying to mobilise knowledge from onshore IT
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The Soup Nazi
(@TheSoupNazi2) reported
@santanderuk Santander have told BBC news that card payments are working as normal and ATM network is 'operational'. That certainly wasn't the case this morning. Is this now true or simply more misleading and blatantly false information?
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Sarah brimble
(@Sarah_Brimble) reported
@KuyaMaxy @santanderuk That's understandable but when you can't access your own money it's beyond a joke... Tried ringing to transfer money to a different account and can't do that either! My card won't even work to buy things!
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Mark McLaughlin
(@charteredtax) reported
@santanderukhelp @santanderuk Online banking has been down all day. Absolute shocker.