Is Santander down in Trimdon Foundry, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Trimdon Foundry, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Trimdon Foundry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (5%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Trimdon Foundry, England
Latest outage, problems and issue reports in Trimdon Foundry and nearby locations:
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Gerry McCreath
(@Mmafan1976) reported
@santanderuk Service page states card payments are working but debit and credit cards are being declined?
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Greenleaf Artworks
(@liz_glartworks) reported
@Tesco @santanderuk The payment is still pending!! You said this was sorted! Awful service👎
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Kevin Anthony Haynes
(@kevihaynes) reported
@bancosantander @santanderuk Do you believe in modern slavery? Your website claims you are against it, yet your employees do best to modern slave me, via chicanery + avoidance beyond 30 days of clearance and payment of bank funds for my U.S studio work. I want access to my money.
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I'm deep,really deep
(@Deepdiver47) reported
@santanderukhelp @santanderuk Your customer service is awful. I,need to pay a bill urgently and your app is down. I,then go to the web page and I can't log in without the app. Your customer service number doesn't work on the weekend. Just bad service #service #CustomerService
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Sean hermanson
(@seanhermanson) reported
@santanderuk why have you told @Equifax that the credit card fraud in my name is correct… 🤬 worst customer service I have ever had and I don’t even bank with you!!! Going in 4 months now!!!! #dontbankwithsantander
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Dom
(@Leeds_guy) reported
@santanderuk My mum can no longer use your app as her phone doesn’t support ios13. She gets a message with a link directing her to download an older version but the link doesn’t work. Do you know where I can find the older version on the App Store? #help
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Caroline Beddow
(@CarolineBeddow) reported
Great professional customer service this week @DirectLine & @LordsCricketGr1 👍 however can’t say the same of @santanderuk shockingly rude, in accurate & during office hours, THE COMPLAINT DEPARTMENT were not taking calls #Shocking #poorcustomerservice
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Name cannot be blank 🍒
(@peacelove1967) reported
@santanderuk Why is your website so unreliable? My 82 yo mother is at her wits end trying to access her accounts. After the usual overcomplicated rigmarole logging in, she has now been locked out of her accounts & has spent 20 minutes so far in a phone queue trying to sort it!
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Sherilyn Chu-Robayo 💫
(@sherilynleanne) reported
@santanderuk @santanderukhelp My contactless cards didn't work on the bus this morning. I tried with my phone and my physical cards, is there a technical error on your system? Thank you.
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Mark Mitchell 馬可友
(@vancouverbrit) reported
@santanderuk so annoyed right now. Still no sign of my cheque 4 days after dropped off at post office. Just excuses and untruths from Santander - no actual information. They seem to have no concept of customer service.