Is Santander down in Trimdon Foundry, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Trimdon Foundry, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Trimdon Foundry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (20%)
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Login (20%)
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Transactions (7%)
Community Discussion
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Santander Issues Reports Near Trimdon Foundry, England
Latest outage, problems and issue reports in Trimdon Foundry and nearby locations:
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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timmul
(@timmul01) reported
@santanderuk Does Mike Regnier think it's ok to block someone's online banking solely for making a payment, and then require waiting in a 70 minute call queue to even discuss fixing it?
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Werner Bunt
(@WernerBunt1) reported
@santanderuk what is happening with your mobile app. Can’t log in on my phone. Second day running
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ukmovienews
(@ukmovienews) reported
@santanderuk @BBCNews HELP! I have been constantly receiving letters for the previous owner, last 11 years, and I would return to sender. I eventually opened one and it was a demand. What do I need to do so you stop sending them to my address? I DO NOT KNOW THIS PERSON!
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timmul
(@timmul01) reported
@santanderuk @santanderukhelp You have blocked my online account for no reason and the ONLY way you'll let me fix that is via a 70 MINUTE phone queue. Disgusting service. Get enough staff. I need to pay for things - it's Christmas.
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Siannieski 💙
(@siannieski) reported
@santanderukhelp @santanderuk being bothered by a phone call from "Santander" numerous times today. Obviously not replying to them but will sharing their number help in the #fishing world?!
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Ben West
(@MrB_West) reported
@santanderuk phoned your current account customer services and my partner assumed to be female when I use the term ‘partner’. It’s just frustrating having to explain that it’s actually a male when I call. You’re not the only bank, but it’s nearly 2022... sort it out!
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velo
(@velo_2004) reported
@santanderuk online banking down?
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Grammoss #FBPE
(@Gramoss) reported
@santanderuk As you don’t value customer security, I was scammed yesterday by someone using your numbers. I’m dedicating this morning to calling you, but as it’s now PM & I’m still on hold, do you have any other suggestions?
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louise macgregor
(@loumacgregor) reported
Santander really have the worse customer service and I don't think they care! @santanderuk
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Joey Mac
(@Keown11Mc) reported
@santanderuk I hope Mr Regnier is able to fix the appalling treatment of customers without blaming the pandemic on the Co.s disgraceful and unacceptable call waiting times