Is Santander down in Trimdon Foundry, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Trimdon Foundry, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Trimdon Foundry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (17%)
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Website (13%)
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Transactions (9%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near Trimdon Foundry, England
Latest outage, problems and issue reports in Trimdon Foundry and nearby locations:
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Piano Clare
(@larden_clare) reported
@santanderuk can you tell me what I have to do to get through to a real person? Appalling service on your so-called online 'chat' and phone system.
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Kaz 🦁 #UTV
(@Noodles2312) reported
@santanderuk trying to report a fraud on my account - calling number with message saying we close at 8 - been calling since 7:15 SHOCKING SERVICE
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Christian Cullinane
(@EndvrCoach) reported
@santanderukhelp @santanderuk I don’t want to complain. I want you to provide the service you advertise and speak to me to resolve my issue that you have created and is impacting me right now. Feel free to send me a DM and I can give you a number to actually call me and resolve this.
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Leonie Tanczer
(@leotanczt) reported
@clevybencheton @santanderuk Oh, £75 wouldn't even justify the pain that was inflicted on me having to hear this bloody automated voice interrupting the music every 20sec. If it would just be the music - I genuinely think it would be easier to keep holding and working next to it. But this way...Argh!!!
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Graham Kellen
(@gkellen) reported
@santanderuk my wife and I have been taking turns listening to the same track whilst on hold for 5hours. You blocked our app and web access for making a payment even though I approved it via phone call, no access to anything, now after the latest 1:30 minutes waiting you close …
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Pat McCorry
(@ebootbay) reported
@santanderuk answer the ******* phones. You are a disgrace to customer service. 3 x 1 hours wasted so far. Uswitch coming your way soon.
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Charles C
(@charlescolbour1) reported
@santanderukhelp Hi @bancosantander please intervene with ur UK operation via @santanderuk on hold for 6.5 hours yest trying to get a transaction unblocked and 18 hours later I am back on hold as you have re-blocked the same company made complaint yesterday no contact. your UK help team do not..
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Sally Townsend
(@townsend_sally) reported
@santanderuk I need to complete chaps transaction TODAY, can anyone help?
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D🅰️♈️3️⃣®️
(@DreamWalker84) reported
@santanderuk @santanderukhelp are you aware your website isn’t allowing payments to credit cards, your mobile app doesn’t allow payments from another bank account and nobody answers the phone? Absolutely terrible service been trying for over a week.
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Nick Taylor
(@nhtaylor44) reported
@santanderuk is determined that it will not speak to a customer who has a major three day problem with its service. it keeps trying to palm me off with its totally useless " digital assistant " or mobile app, despite my giving it a phone number for a real person to contact me on