Is Santander down in Trimdon Foundry, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Trimdon Foundry, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Trimdon Foundry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (25%)
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Login (17%)
Community Discussion
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Santander Issues Reports Near Trimdon Foundry, England
Latest outage, problems and issue reports in Trimdon Foundry and nearby locations:
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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heheh
(@heheh16237593) reported
@santanderuk not the best customer service.. literally was on hold for half an hour then it started ringing for another half an hour with no one answering? This was the only time I had to call today after attempting to call yesterday as well.
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Oliver
(@Oliver63953847) reported
@santanderuk can people who use 123 mini accounts switch to different banks using the switch guarantee service?
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Gemma Davies
(@ghemos) reported
@santanderuk When will the online credit card payment service work again? Tried 3 ways to pay this months balance and it won’t work - online, transfer to Santander account and online payment from different account. Running out of time.
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Revolut
(@RevolutApp) reported
@SharonArbuckle @santanderuk @MartinSLewis We can assure you that our relevant colleagues are aware of this case and working on resolving it as soon as possible. We're truly sorry that this is taking longer than expected.
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Neil Winton
(@neilwinton1) reported
@santanderuk hard to imagine a more crass use of your money by thinking an add starring #antanddec would help attract customers. You must have contempt for us.
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Sarah Plant
(@DragonSprite) reported
@santanderuk I'd closed an account with Santander probably around 7-8 years ago, would I be classed as a new customer if I switched? Nationwide didn't classify me as a "new customer" after moving away 5 years earlier 😕
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Kerry Richardson
(@KerryRichy) reported
@santanderuk how bloody hard is it to get through to someone who can help. Also what is the point In the chat on the app when it just says “contact us” never known anything like it
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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joe
(@joestevens442) reported
@santanderuk gave up friday gave up Saturday trying to call the bank no staff equals no customer service