Is Santander down in Sunderland Bridge, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (31%)
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Website (27%)
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Login (20%)
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Transactions (16%)
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Transfer (4%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Bernard Stacey 🇪🇺
(@bernardstacey) reported
Well thanks, @santanderuk for apparently freezing my account without so much as an explanation and then having me on hold for over an hour when I ring you to sort it out. Tremendous customer service. 😡
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Susie
(@susiejgray09) reported
@AmySharrocks @santanderuk Amy, when I (was lucky enough to) buy house/get mortgage, @bancosantander took weeks/made it super difficult to access v hard earned savings, delaying completion, jeopardising the sale. I vowed never to bank with them again and have not. Hope sorted soon.
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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If youre gonna do - do it with passion.
(@sheldonmydat) reported
If you are about to use @santanderuk for card services, think hard. Their online banking constantly brings up errors and they consistently take up to an hour to answer the phone #EPIC #FAIL
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Tanvir Hamid 🏴🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝
(@TanvirHamid1982) reported
from
Manchester, England
Is the @santanderuk app for #iPhone working properly? Can’t transfer money/pay payees.
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Helen Ambler
(@helen_ambler) reported
@santanderuk Is there a problem with card payments? My son has tried to use his card in 2 different places in the last hour while out with friends and it's been declined, despite him having enough money. I've been in a queue on the phone for 40 mins and counting.
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Emma J
(@EmmaJStrong) reported
@santanderuk Hi. I'm having a good bit of trouble at the moment with my account. I can't use my card on PayPal and I can't link my accounts to @QuickBooksUK for my business. I also can't use my card in various other places. Can you help?
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Amy Sharrocks
(@AmySharrocks) reported
Despite 5 visits to the branch & 2 phone calls, 6 weeks later @santanderuk seem to be still unable to close my savings account and pay my own money back to me. I am hoping that contacting them publicly via twitter will finally prompt some action? Please share widely to help. 1/