Is Santander down in Sunderland Bridge, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Website (38%)
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Mobile App (33%)
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Login (21%)
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Transactions (4%)
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Transfer (4%)
Community Discussion
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Santander Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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lily
(@LilyHaring) reported
Stolen Santander bike and £300 down the drain this is not fair @santanderuk
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Justin Lockwood
(@Lockers75) reported
I’m writing this in the hope that @HalifaxBank take a look at how they deal with the affairs of deceased customers. A few weeks ago I lost my Dad, quite suddenly. A bloomin amazing man who we all adored. He was a customer of @santanderuk and Halifax.
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karen chinnadorai
(@kaceymyl) reported
@santanderuk Your performance is 0/10 You block my account then leave me hanging on phone for 30mins. You then cut me off as it is now 8pm and that’s me stuck till tomorrow morning. If I had been in a branch you wouldn’t throw customers out. Disgraceful. Not impressed
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Sam Roots
(@samgroots) reported
Wow, ok @santanderuk seems to be giving a case study in bad user experience. I'm applying for a credit card. For context, I have an AmEx which I always pay off. I'm that kind of user. 1) Fill in a long form on the Santander website (address, income, etc) to apply.
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CazMc
(@cazmcnamara) reported
@santanderuk is there a problem with your online banking? I can’t see my current, ISA or E-Savings accounts…
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Ridgeway Finance Ltd
(@simsokidil) reported
@santanderuk What is happening with your mortgage services??? mortgage transmitted on 5th July, not going to be underwritten for another 9 days !!! nearly two months for a simple existing mortgage customer porting over ?!!!!
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Militant Lambchop ✊🏼💙 NHS ✊🏼❤️ BLM #StaySafe
(@CurlyClareToo) reported
@David__Osland @punyvikinglass I was scammed months ago and locked my bank account. The temp passwords sent by @santanderuk won’t get me into my online account but had to give up after waiting hours to speak to a human. I need access soon though. #NotEnoughHumans
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SDAA
(@EstebanMasters) reported
@santanderuk your telephones lines are having an issue. When I call to cancel my card, instead of going to “on hold” music, it just starts a monotonous ringing, nobody ever answers.
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rob stewart
(@robchrisstewart) reported
@santanderuk 30 minutes on hold then the call is cut off. Piss porr service to say the least
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Sir Hobby of Herts
(@THE_SIR_HOBBY) reported
@santanderuk Your customer service is a joke!! Been on hold for 35 minutes and then put through to just a ringing phone for another 10 minutes!! PICK UP THE PHONE NOW!!