Santander

Is Santander down in Sunderland Bridge, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland Bridge, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sunderland Bridge, County Durham, England 09/03/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (34%)

    Mobile App (34%)

  2. Transactions (22%)

    Transactions (22%)

  3. Website (20%)

    Website (20%)

  4. Login (16%)

    Login (16%)

  5. Transfer (7%)

    Transfer (7%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Sunderland Bridge, England

Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • HenrySm46477027 Henry Smith (@HenrySm46477027) reported

    @santanderuk Those 2 will do anything for money, as in working on absolutely inane ads such as this and other previous ones. Come on Santander sack them and your idiotic, drug addled advertising team and put out an ad that makes sense. Idiotic...!!!

  • sunfloweryogi Claire Louise (@sunfloweryogi) reported

    @santanderuk trying to pay my credit card, only to be greeted with technical errors. Been told I'll be charged £12 for late payment because I don't have a DD set up, and even if I pay via BACS it'll still take 1 working day. So why would I pay it this month then?! Stupid system!

  • TonieP tonie Parsons (@TonieP) reported

    @santanderuk disgusted you can accept my savings & now blocked my access, no communication or will you tell me where my money is

  • nettlejelly Nettle Jelly (@nettlejelly) reported

    @santanderuk We're getting a ton of letters from scammers requesting payment (for non-existent credit card debt) into a Santander account - will you close this account down?

  • DeanDowns71 Dean Downs (@DeanDowns71) reported

    @santanderuk terrible customer service!! On hold for an hour, still no answer

  • David_T_Evans Prof David Evans, OBE (@David_T_Evans) reported

    What an abysmal service experience with @santanderuk ! Weekday phone takes so long to get through. The infuriating BOT chat now has no records (lucky I took a screen shot) & weekend staff so depleted they can't action! Shocking! No wonder I want to close my account!

  • sharon_amanda4 sharon amanda (@sharon_amanda4) reported

    @santanderuk #Santander are so #rude. Reluctantly talked me through changing my accounts online, then hung up on me before I finished saying, sorry for being a pain. So hard to get anyone to help you ☹

  • Reeaz76 Reeaz (@Reeaz76) reported

    @santanderuk my elderly mother goes to your branch asking for help. She got fobbed off by your staff. Mum was worried about a transaction on her account, she was told to contact the shop. She wanted to open a savings a/c, and told to come back in 2 weeks. Really unhelpful staff.

  • JimGilroy Jim🔻⚫️ 💙 🇪🇺🏳️‍🌈 (@JimGilroy) reported

    Made a big mistake opening a @santanderuk savings account a few weeks ago. I still can’t access my account with them online, via mobile or over the phone. Had to raise it as a complaint which is still not resolved. Just waited on the phone for an hour to get through to an idiot.

  • poff057 PoofPoff057 (@poff057) reported

    @santanderuk Awful queues in your Canary wharf branch. Noone on the front desk and only 1 cashier.