Is Santander down in Sunderland Bridge, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (36%)
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Transactions (27%)
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Login (15%)
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Website (13%)
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Transfer (9%)
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Withdrawals (1%)
Live Outage Map Near Sunderland Bridge, County Durham, England
The most recent Santander outage reports came from the following cities: Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Mobile App | |
| Stockton-on-Tees |
Mobile App | |
| Stockton-on-Tees |
Transfer | |
| Bishop Auckland |
Login | |
| Durham |
Transactions | |
| Stockton-on-Tees |
Website |
Community Discussion
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Santander Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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♥ Stop J@bbing Children ♥
(@Problematictv) reported
Does anyone know why @santanderuk online banking has a massive problem with @ThreeUK mobile Wi-Fi. I've put up with this for 2 years with no explanation. 10 log in attempts just to get thrown out each time when trying to transfer money. And that's on a ****!ng good day.
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jacky hodges
(@jacky_hodges) reported
@santanderuk sat on the phone for the 3rd time this week because you can’t be bothered to call me back and sort out my money transfer… even though i passed all the fraud prevention questions and your service agents can’t even be bothered to update the system. CALL ME BACK
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Elaine Gladman
(@gladders1) reported
@santanderuk absolute disgraceful customer service trying to get hold of a person waited 10 minutes no reply.. poor poor service
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Mr P
(@oldroyalnavy) reported
@santanderuk why is it I can never get through to you by phone, been on hold for 15,20,25 minutes, poor customer service with the same boring COVID message
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Ray
(@RayShmn) reported
@santanderuk been holding on for over 40mins waiting for Santander to answer the Credit Card line for existing customers. Disgraceful service…….Still no answer
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Ebot
(@dannybrave1234) reported
@santanderuk apologies, I can’t contact any other way. If the teller counter a large no of cheques wrongly, is there a check further down the line to correct it?
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Damien Shields
(@Dsfox6) reported
I don’t know who has the worse customer service @MillerandCarter @AvivaUK @santanderuk let’s start a poll?
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Septuagenarian49
(@AnthonyLochiel) reported
@santanderuk Yeah, less and less cashback to such an extent that it's almost down to nothing
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Natasha Wharton 🇺🇦
(@glitteringheels) reported
Been on hold for ages trying to sort the issue with my card out 🙄 Just need it unblocked @santanderuk Why the long wait?