Santander

Is Santander down in Sunderland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sunderland, England 12/01/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ThisIsAshley_G 🆃🆁🅰🆅🅴🅻 🅹🆄🅽🅺🅸🅴 🛫🚢🗺🎢 (@ThisIsAshley_G) reported

    Well, thanks to @santanderuk, that's 80mins of my life I won't get back. 52mins on hold😫 (seriously, you cannot continue to blame #covid, something we've now lived with for 2 years!) Then 20 mins to diagnose the card problem. Think you need to up your game a little? #Banking

  • chris_kyne Chris Kyne (@chris_kyne) reported

    Ever tried getting through to @santanderuk customer service? Nearly an hour on hold already and still going strong 😡

  • funkyphilly01 funky philly (@funkyphilly01) reported

    @santanderuk fraud & security team have a shocking response time. Disputed an account closure over 5 weeks ago and yet still not heard anything back . Despite saying they will get back to me. Absolutely poor service 👎🏾

  • chumpmarketing h (@chumpmarketing) reported

    @santanderuk How about also being the worst bank for fraud resolution. Awful awful bank . How many more complaints do you need for How awful you are at caring for customers.

  • MrTashworth Cheeseball (@MrTashworth) reported

    My bank, @santanderuk is actively keeping me as a #financialslave through irresponsibly given overdraft that's far out of my income bracket. They are trying to kill me #help

  • Morningstar_73 Narrowboat Life Unlocked (@Morningstar_73) reported

    @santanderuk has anyone at Santander actually tried calling the call centre? On hold music volume 15 then you talk to someone who is on volume 8 then puts you on hold music at 15 again!! Please help save your customers hearing.

  • moc2472 michelle wright (@moc2472) reported

    @santanderuk are you having issues paying into accounts as myself and 3 people I know have been waiting on payments and we haven't got them

  • domino domino ❤️🏳️‍🌈🏳️‍⚧️🇦🇹 (@domino) reported

    Hey, @santanderuk isn’t it about time we had the banking app on Apple Watch? It’s available on the Spanish site, so you’re half way there! Come on, treat your customers!

  • NotDeadYetMate AnotherToffee (@NotDeadYetMate) reported

    @alan_gibbons @santanderuk They really do not give a ****, mate.

  • Sigrid2022 Sigrid (@Sigrid2022) reported

    Santader Cambridge branch MUCH worst service then in Asda #notgoingback , and I am existing custumer ! @santanderuk @bancosantander