Santander

Is Santander down in Sunderland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sunderland, England 01/16/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • yeti5511 JK🦍 (@yeti5511) reported

    @financialombuds Yeah @santanderuk and @PayPalUK both done nothing I don't even think they know how to answer a phone and please Santander and PayPal don't comment like you give a **** this been on going since august #wasreoftime

  • Nick2019_01 nick (@Nick2019_01) reported

    @santanderuk Hi. I've received two letters with my debit card and a PIN last week. However, when I try to sign-up for online banking, I keep getting an error: 'One or more of the details you have entered don’t match what we hold on our records for you. Please check and try again'

  • Shadow__Empress Shadow Empress (@Shadow__Empress) reported

    @santanderuk can you PLEASE redesign your UI for your online banking. Its irritating . I'm tired of pressing buttons that all look the same and end up pressing the wrong digits. And repeatedly getting locked out of my account. No problem with my Natwest/starling. Just yours. 😫

  • GNU_Dinux Dinux (@GNU_Dinux) reported

    @santanderuk Hello, I have an eSaver issue 1, do I need to maintain a Santander current account open in order to keep the eSaver, or can I close the current account and still have the eSaver open?

  • dave28263 Dave (@dave28263) reported

    @santanderuk tried to call them and keep getting cut off waiting in the queue no point even asking this bank for help

  • Aaronplem Aaron Pleming (@Aaronplem) reported

    @santanderuk Hi, is Santander down for Maintenance or something I’ve tried booking something online and it keeps saying the Payment has failed Thanks

  • TonieP tonie Parsons (@TonieP) reported

    @santanderukhelp @santanderuk security team totally unhelpful, won’t lift my account block, will not tell me why nor when I can access my money. Absolute joke, another hour wasted!!

  • Stephen_khd Stephen (@Stephen_khd) reported

    @santanderuk asking people to invest on your site when we're about to see the biggest collapse in history...

  • hareandgoose Dr Jack of all Trades 💙 (@hareandgoose) reported

    Banks expecting people to spend hours on call to get through to speak to ‘specialist’ advisors these days. Service just not good enough @santanderuk

  • wednov1 @wednov (@wednov1) reported

    @santanderuk Do you ever answer your help lines. Waiting over an hour now. #santanderuk #customerexperience awful customer service #CustomerService