Is Santander down in Sunderland, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (51%)
-
Website (23%)
-
Transactions (10%)
-
Login (10%)
-
Transfer (3%)
-
Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
-
Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
-
sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
-
Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
-
sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Jane Lambert
(@nipclaw) reported
I have held my @bancosantander card since 1970. It was originally issued by Harrods Bank. Some years ago, Harrods transferred the a/c to @santanderuk. I was tempted to close it yesterday because of the appalling service. I've kept it open for sentimental reasons only.
-
Shane
(@xk2bz) reported
@santanderuk cannot use online banking or your app. Error says you might have a server issue!
-
HK
(@HKesvani) reported
Can someone with a @santanderuk account help me out here- I think someone tried to fraudulently use my credit card. I was notified about this via text to stop the purchase (of esports stuff lol) but now my credit card details on mobile banking has vanished?
-
Cecilia Daly
(@WeatherCee) reported
from
Belfast, Northern Ireland
@santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..
-
Al Bretherton
(@BrethertonAl) reported
@santanderuk attempt number 3: 18 mins and no one even answering now. Meanwhile some scum is truing their best to steal my money and cant even block them via the app as that function is currently disabled. Extremely disappointing service!
-
cityfan86170
(@cityfan86170) reported
@santanderuk is there an issue with the online banking platform this morning? Can’t seem to log on
-
Richard Slater
(@RichSlats) reported
Shambles @santanderukhelp rang twice waited 20 minutes each time for the phone to be put down on me. Finally get through adviser says they are looking into issue wait 20 mins on hold then phone gets put down on me again….disgraceful customer service @santanderuk
-
Andrew S
(@fm_researcher) reported
@santanderuk the online app isnt working
-
DannyUK #BLM
(@DannyUK) reported
@santanderuk Jesus Christ. I've been queuing to get some money out from your Birkenhead branch for over 30 minutes. This is ridiculous. Two staff on, the scanner isn't working (apparently) and there's a queue stretching out the door (still). Appalling service.
-
Caroline H
(@CarolineJHogg) reported
Really speedy service from @santanderuk today when they spotted small but fraudulent activity on my account. All sorted now and I can exhale.