Santander

Is Santander down in Sunderland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sunderland, England 01/23/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ErinRW05 E r i n 🌻 (@ErinRW05) reported

    @MorganBroadcast My god Charlotte no wonder you’re off your food this is ******* horrific!! I’m so so sorry this has happened. I hope you have support around you and I will follow you to keep up to date with this shame on @santanderuk

  • gayle45 Geordie at heart 💜#togetherdeclaration (@gayle45) reported

    @MorganBroadcast This is just terrible. Completely violating. Then for the bank to accuse you of negligence, is the icing on the cake! @santanderuk do better! Sort this out.

  • Jon_Ayre Jon Ayre (@Jon_Ayre) reported

    @EwanToo @santanderuk Sounds like @santanderuk seriously sucks here. Banks have a fund for this type of thing. It's essential for banks to maintain trust in the electronic payment ecosystem or their whole model falls down & to do this thefts like this need to be quickly refunded with minimum publicity

  • TheAstrid79 alexm1979🌱 (@TheAstrid79) reported

    @MorganBroadcast I hope you get things sorted. Sounds horrendous. Worst thing I ever did was go to @santanderuk. My bank a known for their customer service, can recommend first direct. I won't go anywhere else now.

  • KarenMayNUW 🪷 Karen May 🪷 (@KarenMayNUW) reported

    @MorganBroadcast What an absolute mare. I am so sorry you had to go through this and not getting the support. @santanderuk are shocking - we have 2 major complaints being investigated at the moment, and both with the ombudsman. I hope someone pulls their finger out and sort this out for you 🤞🏼

  • WestieSpurs Westie (@WestieSpurs) reported

    @MorganBroadcast I have palpitations just reading this. It’s so awful. I bank with @santanderuk too, and would hope they would back their customer through your general banking transactions. Calling a mobile you have reported as stolen along with your cards is just beyond dumb. Hope it gets sorted

  • crimmins_rob Rob Crimmins (@crimmins_rob) reported

    @MorganBroadcast @lilrobbergirl @santanderuk WTF are u doing

  • Paulieb668 Pauline6668 (@Paulieb668) reported

    @MorganBroadcast How absolutely awful! Do not give up your fight with @santanderuk and hopefully the gym have to take some responsibility!! Absolutely disgusting 😡

  • rospay15 Rosalind Pay (@rospay15) reported

    @NP20193 @MorganBroadcast @santanderuk Rip of Britain might help.

  • Ind3pendent7 CJ 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴‍☠️ (@Ind3pendent7) reported

    @MorganBroadcast @santanderuk They can access your PIN number via the Santander app. How did they get past facial recognition and passcodes?? I’ve separated everything. My bank app has extra security also.