Santander

Is Santander down in Sunderland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sunderland, England 01/12/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • KuyaMaxy The Ündead Son Maxy-Crazy (@KuyaMaxy) reported

    @scousebird77 @santanderuk Everything is down at the moment. Will probably get fixed today or tomorrow

  • Chelseyjayne87 Chelsey (@Chelseyjayne87) reported

    @santanderuk are you kidding me. Technical fault so can't get through on phone. New card sent out. Trying to put my tedco shop through and it saying error. Won't even let me carry on inputting my old card number 🤯 what the hell is going on!!! I have a food shop due tomorrow!!!

  • edeleeds Chris (@edeleeds) reported

    @tehcooky @santanderuk @santanderukhelp Distress and inconvenience for the issues they have caused today. I worked in a certain banks complaints department. £££££ are coming.

  • Stephenjd88 Stephen (@Stephenjd88) reported

    @santanderuk You'd expect a bank like Santander to have a failsafe in place so this sort of downtime does not happen. System issues happen but it should not be for this long. I wonder if it's just the big bosses taking all the money themselves and not investing in better infrastructure.

  • karync18034844 karync (@karync18034844) reported

    @RufusMaximus1 @santanderukhelp Me too 😞 @santanderuk when will the issue be resolved?

  • GerogeSmith30 George (@GerogeSmith30) reported

    I just joined @santanderuk and it’s stopped working unable to login nor access my money it’s not even 1 month since we joined very bad service to be honest. Other banks give you advanced warning in such situations.e.g @Barclays

  • JeremyAlbert20 Jeremy Albert (@JeremyAlbert20) reported

    @santanderuk Any idea on timescales, if it’s gonna be down all day, say so so we can make alternative plans ??

  • QueerlyTheyreIt Daniel (@QueerlyTheyreIt) reported

    @santanderuk Can I still use my card to pay for things etc? Is it just online? What technical issues? Can you at least be more specific so we know how we are affected?

  • KuyaMaxy The Ündead Son Maxy-Crazy (@KuyaMaxy) reported

    @daisyandkiki_0 @santanderuk All santander branches are down due to technical issues for the moment. No time line for a return to normal

  • Rachel23989 Rachel (@Rachel23989) reported

    @santanderuk Can you please give us an idea of how long this **** up you’ve made is going to take to fix?