Santander status: access issues and outage reports

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

• 
  sorcha (@sorchaodonneII) reported 1 minute ago from Sunderland, England

  Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

• 
  Daniel (@danieljohnallis) reported 21 minutes ago from Gateshead, England

  Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

• 
  sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported 24 minutes ago from Chester-le-Street, England

  @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

• 
  Dana (@dana1smith) reported 33 minutes ago from Sunderland Bridge, England

  @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tessa Bennett #bemoretoddy (@littlemore20) reported 3 minutes ago

  @HWarlow @santanderuk I`ve heard in the past that Santander is totally RUBBISH (And that`s the polite version) when it comes to dealing with the estates of the dead which really doesn`t help the bereaved

• 
  Ash 1974🔴🏐 (@andy_horner) reported 4 minutes ago

  @santanderuk Well, after authorising an unsanctioned withdrawal, they now cant give me access to my mobile or online banking! Cowboy banking basically. Customer service or security cant do a thing either!!

• 
  Chris May (@cp_ma24524562) reported 7 minutes ago

  @santanderuk @santanderukhelp I keep getting notifications saying I need to confirm my identity, then in my app nowhere to do it HELP

• 
  Kevin Baker (@KevinBa07776436) reported 9 minutes ago

  @gray_schofield @santanderuk This is typical poor service from banks. I used to work in an FCA regulated financial organisation and deal with Executive Complaints. Come on Santander do the right thing. Open the accounts, uphold the complaint and pay compensation

• 
  Laura odell (@lauraodell13) reported 9 minutes ago

  @santanderuk I have been trying to contact customer service for a few days now, my account has been blocked. Please can someone contact me asap

• 
  Wideawake (@wideawakebo) reported 10 minutes ago

  Been waiting 11 days for a replacement card from @santanderuk , told it must be a problem with @RoyalMail RM advised it could be another 7 days as that's normal for 2nd class, so just the 18 days, no big deal. Remember when stuff worked in the UK, more or less? #shitshow

• 
  subconsciouscyclist (@subconsciouscyc) reported 14 minutes ago

  @santanderuk I've had a complaint open with you since March. You have admitted liability but still not resolved the issue. You have taken my money and not reduced the interest on my car finance because your systems are incapable of making this simple calculation.

• 
  clayton king (@king_clayton) reported 14 minutes ago

  @santanderuk Sandi is a brain dead pigshit - first impression what a **** bank I’m trying to switch to - how do I reverse it due to your incompetence

• 
  𝐮𝐧𝕩𝐪. (@uniiqverse) reported 15 minutes ago

  @santanderuk Issue is why are you not giving away money like your mate @AskNationwide

• 
  Alan Santos (@alan7408) reported 15 minutes ago

  @santanderuk Thanks for quick reply. It is ringing but without answer! No even the automatic answer is working