Is Santander down in Sunderland, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (29%)
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Transactions (27%)
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Website (16%)
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Login (15%)
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Transfer (11%)
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Withdrawals (2%)
Live Outage Map Near Sunderland, England
The most recent Santander outage reports came from the following cities: Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Transactions | |
| Newcastle upon Tyne |
Mobile App | |
| Gateshead |
Mobile App | |
| Gateshead |
Login | |
| Newcastle upon Tyne |
Transactions | |
| Newcastle upon Tyne |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Mags Sanders 💙
(@MagsSanders) reported
@studio_co_uk @santanderuk I used my bank account to pay for goods that I haven't had , can you help with getting a refund ? Its been 35 days
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John Carvey
(@JohnCarvey4) reported
@santanderuk I have just been into my local branch (Angel, London) to deliver mail for a fake account opened at my address but in a different name. The bloke literally said 'what do you want me to do about it?' and refused to even accept the letters with a PIN code and log in
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Mike Allison
(@MikeAllisonNHS) reported
If anyone has a current account with @santanderuk seriously consider closing it. All funds stolen yesterday no contact, no OTPs. Response from @santanderuk we’ll look into it and you might hear from us in 15 working days! Unbelievably poor response
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Eliud kaguangi
(@EKaguangi) reported
@santanderuk what is the problem with accessing online banking when abroad as currently in kenya and not able to and the phone is taking ages to be answered - frustrated customer.
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Cheryl Lee
(@CherylLeeAssoc) reported
@MikeAllisonNHS @santanderuk OMG - nightmare. Right on top of Christmas too. Is there anything I can do to help?
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Otto Osirian
(@OttoOsirian) reported
Wow I've just had the worst customer service experience ever with a @santanderuk complaints person, I just moved my bank to Santander and I will be moving away from them ASAP.
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☀️ Maddie Please Author☀️
(@MaddiePlease1) reported
@santanderuk @santanderukhelp I still cannot access my account. you have just sent my husbands death certificate back to him. Addressed to him. You sent it to my old address. Is this acceptable? Good customer service?
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JoHo
(@jonny5068) reported
Why is @santanderuk's customer service designed by people who hate customers? Loads of excuses inferring Covid's the reason their service is crap problem without saying it explicitly. 4 mins of preamble drivel to get in a long queue to talk to someone. Crap crap crap.
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Catherine Boardman
(@CulturalWed) reported
@MaddiePlease1 @santanderukhelp @santanderuk Truly awful behaviour from Santander
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𝙁𝙧𝙞𝙩𝙯 𝙫𝙤𝙣 𝙍𝙪𝙣𝙩𝙚 ⚜️ フリッツ先生
(@vonRunte) reported
@santanderuk abysmal service. Website doesn't work, been trying for 3 days to pay my card. Now on the phone for 28 minutes.