Santander down? Current status and problems in Sunderland, England

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

• 
  Dana (@dana1smith) reported 3 minutes ago from Sunderland Bridge, England

  @santanderuk is there still a problem with card payments ?

• 
  Daniel (@danieljohnallis) reported 15 minutes ago from Gateshead, England

  Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

• 
  sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported 28 minutes ago from Chester-le-Street, England

  @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  breasonable (@SailFreeUK) reported 4 minutes ago

  @santanderuk Wish you would concentrate on UK customer service, you are a bank not a motor racing company.

• 
  Katie Haxby (@KatieHaxby) reported 6 minutes ago

  @santanderuk any known issues? I used my card fine a few hours ago and now Amazon saying there’s an issue with my bank and they can’t fulfil my order. I’ve checked my account and all@is as it should be.

• 
  timmul (@timmul01) reported 10 minutes ago

  @santanderuk Does Mike Regnier think it's ok to block someone's online banking solely for making a payment, and then require waiting in a 70 minute call queue to even discuss fixing it?

• 
  Jayne Robinson (@JayneKitsch) reported 11 minutes ago

  @santanderuk your customer journey online and on mobile is a mess. Just need to speak to a real person and it's like a digital gauntlet of bots and too many different types of passwords to remember. Can't believe I'm gonna have to go into a branch for such a simple request.

• 
  Alan Kittle (@alanartdirector) reported 14 minutes ago

  It's laughable @TheFCA are throttling access to #DeFi when their inability to control the banks led to ruin and bailouts - taxpayers paid. The fiery hoops I'm having to jump through to buy ETH @santanderuk blaming Govt, "approved" platform wants selfie like I'm a kidnap victim!

• 
  Warren Greenway (@WarrenGway) reported 16 minutes ago

  Good to see @santanderuk sharing the Festive Spirit. 0800 Customer Service (there's a clue!) now voicemail advising re-dial 0900 number (premium rate) Pensioners now getting charged £'s in ignorance. Feliz Navidad

• 
  Mehran Ali (@MehranA54362235) reported 17 minutes ago

  @santanderuk hi , I have previously withdrawn from Santander to Coinbase and I’m wandering since all this trouble with the fca etc , would I have any issues withdrawing money from Coinbase to Santander account?

• 
  niamhlouise (@niamhlouise15) reported 18 minutes ago

  Terrible experience today with @santanderuk . I had an urgent transaction to make today and left on hold for THREE HOURS just to be told no one could help me. Guess I’ll have to do it all again tomorrow. #santander

• 
  Grammoss #FBPE (@Gramoss) reported 18 minutes ago

  @santanderuk As you don’t value customer security, I was scammed yesterday by someone using your numbers. I’m dedicating this morning to calling you, but as it’s now PM & I’m still on hold, do you have any other suggestions?

• 
  🤭 (@mideogunyemi) reported 19 minutes ago

  @santanderuk @santanderukhelp please this thing you man are doing is extremely infuriating right now, I need help and I need it urgently!!!