Is Santander down in Sunderland, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (41%)
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Login (27%)
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Transactions (14%)
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Website (14%)
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Withdrawals (5%)
Community Discussion
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Santander Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Down to the Wood
(@downtothewood) reported
@StarlingBank Looking to switch my business bank account to you from @santanderuk after 28 years, but have a bounce-back loan. Can that be transferred? Would ask @santanderuk but they'd just say phone our help desk and wait an hour
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MD
(@MD35165608) reported
@AnthonyRoseSnr1 @santanderuk They will need much more than a refresher training! Santander UK customer service is dysfunctional as is their fraud department refusing to take action in my fraud case
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Vikki
(@TetchyBitch) reported
@Wumpkie @santanderukhelp @santanderuk I hear you. They are handling (and the word handling is doing some VERY heavy lifting here) my simple remortgage. 3 months in and we are still no nearer completion with no word as to when this might happen. They are terrible.
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@Legalpenny
(@LegalPenny) reported
@buckjamesfs @santanderuk Maybe they need some help from our @Moneypenny #LiveChat team 🤔🤔🤔🤔
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Richard Small
(@TrickySmall) reported
@santanderuk Is this issue still ongoing? Parents both in their 80s had their online shop cancelled at last minute due to issues with card. They’ve spent hours on the phone and no one seems to know what the problem is. Really unacceptable as they don’t know if future grocery shops will work.
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Lisa Jayne Thompson
(@lisajthompson18) reported
Hey @santanderuk it feels ludicrous that I can't download a current balance/statement from online banking of a help to buy ISA, when it's something I may need as part of the core house buying process. Especially when you are spending tonnes advertising your the bank to do it with
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xris1983
(@Xris1983) reported
Not impressed with @santanderuk in palmers green who let two people push in front of me! **** customer service means I'll be moving my money elsewhere!
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Graham Pinder
(@grahampinder13) reported
@santanderuk hi can someone help? I signed up for a 1 2 3 account but haven't received my temporary security number or my card (dispatched 27th October)
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Anthony Rose Snr
(@AnthonyRoseSnr1) reported
@MD35165608 @santanderuk Since working from home all the staff want to do is rush the call through and pass it to someone else.
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Filey
(@BlingWendy) reported
@twinklresources @santanderuk Does anyone at Santander ever answer the phone. As disgusting service