Is Santander down in Sunderland, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (18%)
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Login (18%)
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Transactions (6%)
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Withdrawals (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Timothy Ferres
(@timothyferres) reported
from
Belfast, Northern Ireland
@santanderuk in Northern Ireland does not issue @bankofengland notes from its ATMs. Not good.
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IanSlaterPhotography
(@IanSlaterPhoto1) reported
Hey @santanderuk is the online banking system down? Can’t make a simple payment.
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vicki peck 💙
(@vickipeck16) reported
@santanderuk I received 2 extremely concerning text messages about an hour ago regarding our account. Ive been on hold for over 31 minutes to report this and still haven’t got through!! Neither can I email you!!! 30 years I have been a customer! Disgraceful
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Lorraine Steel
(@steel_lorraine) reported
@santanderuk Lets hope he sorts out all the issues you have every month with customers cards being declined!!!!
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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A👑
(@Cuthlettbaby93) reported
Huh? @santanderuk why are you now MasterCard instead of Visa? 🤔🤔 (No problem, just curious, wondered why my new card looked different haha)
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Lizzie
(@yarn_yarn_yarn) reported
What an absolute joke @santanderuk phone service is. 45 minutes for a simple call. 5 minutes of that was just to say they were busy. Even making me Google something that they had in front of them to tell them the same answer. Absolutely ridiculous.
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Alex
(@AlexJD1996) reported
@santanderuk help me please, urgent!
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mia☀️
(@miashikari) reported
Why does my @santanderuk card keep rejecting in shops and then when I get home and check mobile banking find its actually taken it multiple times? I cannot afford this ****
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Andy Kirby
(@AndyKir45528208) reported
@santanderuk are a complete let down regarding online purchases.