Santander down? Current status and problems in Sunderland, England

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

• 
  Daniel (@danieljohnallis) reported 14 minutes ago from Gateshead, England

  Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

• 
  sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported 27 minutes ago from Chester-le-Street, England

  @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

• 
  Dana (@dana1smith) reported 59 minutes ago from Sunderland Bridge, England

  @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shannon ☺ (@Shanwak) reported 10 minutes ago

  @santanderuk I transfered a large amount of money into my account this morning without knowing it was down. Signed into the mobile app just now and its not there??? I seriously seriously hope it hasn't been lost.

• 
  Reece (@R3eceJam3s) reported 13 minutes ago

  @santanderuk Is this going to part of the outage as my card should have declined?

• 
  Art de Maison (@ArtdeMaison) reported 15 minutes ago

  @santanderuk @santanderhelp I visited 2 branches today to access teller services in the absence of ATM and card services. Windsor didn’t even apologise for lapse of service. Maidenhead had one person there at noon. Tellers had left as they knew outage would not be fixed by 4pm

• 
  Sara Johnston (@imcalledsara) reported 16 minutes ago

  @santanderuk What's happening! Can't pay for anything online and all the website says is 'check back here for updates'. Not the most useful... #santanderdown

• 
  Luke Cropley (@LukeCropley) reported 18 minutes ago

  @santanderuk Hi there my “Santander Quick balance” has stopped working for the past week any idea why this might be? This is the first time it’s happened I’ve tried reactivating it but always shows “we can’t display your quick balance right now”

• 
  Martin 父 Bubear (@martinbubear) reported 18 minutes ago

  @santanderuk have really screwed up - if you need proper IT support please get in touch. In the meantime you need to prepare to compensate customers who cannot access their money or make purchases.

• 
  Mydaboom (@Mydaboom) reported 20 minutes ago

  @santanderuk 6pm. Needs to be until at least 10pm to sort everyone's problems... Unacceptable

• 
  Lady Leontia (@leontiahogan) reported 20 minutes ago

  @santanderuk Card declined, banking online = technical issues! Phoneslines cutting you off after keeping you on loop! Apple Pay down! No information since 14:55 not good customer care @santander 🤨

• 
  𝙅𝙤𝙨𝙝 (@urbjosh) reported 25 minutes ago

  @santanderuk ******* sort your **** out, im trying to buy crypto!

• 
  Mark O'Reilly (@Markontheradio) reported 28 minutes ago

  Looks like nobody will be spending much this weekend over @santanderuk if they don’t sort out their issues shortly #Santander