Santander

Is Santander down in Sunderland, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sunderland, England 02/12/2026 03:15

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • rabf67 robert forshaw (@rabf67) reported

    @santanderuk Wow Uk support,not a chance did any one offer any type of help

  • CologneJoshua Joshua Cologne (@CologneJoshua) reported

    @santanderuk Can you support your staff members and customers, and rethink your working with covid policy. I don’t feel it’s right expecting staff members with covid to be working in branches, in and amongst customers. Thanks

  • Brian_roundHere Brian D (@Brian_roundHere) reported

    @santanderuk ... Internet banking is down...any ETA on fix ?

  • amiraplayzrh amira :) (@amiraplayzrh) reported

    @HStodd89 @santanderuk Dm @hytechcyber2 to fix your account issues immediately

  • mpmrsm Mpmrsm (@mpmrsm) reported

    @santanderuk @santanderukhelp never have I come across such a slow and outdated banking app as yours. I can’t check my personal details. Notifications don’t work properly. Online chat service needs to improve and response times need to be quicker. Time to leave perhaps.

  • Sarah44291773 Sarah (@Sarah44291773) reported

    @santanderukhelp You have provided incorrect information. You said depends on how late. @santanderuk gives the credit score agencies this information on a customer if they are 1 day late. Without advising the customer. T&C's are just not cutting it. Call a customer, send a letter.

  • simopco simopco (@simopco) reported

    @santanderuk I’ve been trying to register a LPA online on behalf of my sister. For the second time I’ve received a letter informing that I haven’t included complete copy. Website only allows 4 pages. Document is about 19 pages long.

  • HrInnovating Real Innovating HR (@HrInnovating) reported

    @santanderuk I am very #disappointed with the service currently. No one is giving me a direct response as to what is happening to my cheque and I am left to just wait. Can someone let me know what is going on? @santanderukhelp

  • JackieKnell1 Jak (@JackieKnell1) reported

    @santanderuk 3 hours and 5 minutes hanging on to speak to someone in the UK Helpdesk is a joke after hanging on 1.5 hours last week and giving up! No level of service at all - a joke!!

  • DrJlo29 Jessica Longmore (@DrJlo29) reported

    @santanderuk @santanderukhelp so I present at my local branch and queue with my small human to open an account for said small human. Told (rudely) that I need an appointment. The next appointment is November. NOVEMBER. Utterly shocking service, & from my own bank?!