Santander

Is Santander down in Sunderland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sunderland, England 09/03/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (34%)

    Mobile App (34%)

  2. Transactions (22%)

    Transactions (22%)

  3. Website (20%)

    Website (20%)

  4. Login (16%)

    Login (16%)

  5. Transfer (7%)

    Transfer (7%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Sunderland, England

The most recent Santander outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Transactions
United KingdomNewcastle upon Tyne Login
United KingdomNewcastle upon Tyne Login
United KingdomGateshead Transactions
United KingdomNewcastle upon Tyne Mobile App
United KingdomGateshead Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • HenrySm46477027 Henry Smith (@HenrySm46477027) reported

    @santanderuk Those 2 will do anything for money, as in working on absolutely inane ads such as this and other previous ones. Come on Santander sack them and your idiotic, drug addled advertising team and put out an ad that makes sense. Idiotic...!!!

  • sunfloweryogi Claire Louise (@sunfloweryogi) reported

    @santanderuk trying to pay my credit card, only to be greeted with technical errors. Been told I'll be charged £12 for late payment because I don't have a DD set up, and even if I pay via BACS it'll still take 1 working day. So why would I pay it this month then?! Stupid system!

  • TonieP tonie Parsons (@TonieP) reported

    @santanderuk disgusted you can accept my savings & now blocked my access, no communication or will you tell me where my money is

  • nettlejelly Nettle Jelly (@nettlejelly) reported

    @santanderuk We're getting a ton of letters from scammers requesting payment (for non-existent credit card debt) into a Santander account - will you close this account down?

  • DeanDowns71 Dean Downs (@DeanDowns71) reported

    @santanderuk terrible customer service!! On hold for an hour, still no answer

  • David_T_Evans Prof David Evans, OBE (@David_T_Evans) reported

    What an abysmal service experience with @santanderuk ! Weekday phone takes so long to get through. The infuriating BOT chat now has no records (lucky I took a screen shot) & weekend staff so depleted they can't action! Shocking! No wonder I want to close my account!

  • sharon_amanda4 sharon amanda (@sharon_amanda4) reported

    @santanderuk #Santander are so #rude. Reluctantly talked me through changing my accounts online, then hung up on me before I finished saying, sorry for being a pain. So hard to get anyone to help you ☹

  • Reeaz76 Reeaz (@Reeaz76) reported

    @santanderuk my elderly mother goes to your branch asking for help. She got fobbed off by your staff. Mum was worried about a transaction on her account, she was told to contact the shop. She wanted to open a savings a/c, and told to come back in 2 weeks. Really unhelpful staff.

  • JimGilroy Jim🔻⚫️ 💙 🇪🇺🏳️‍🌈 (@JimGilroy) reported

    Made a big mistake opening a @santanderuk savings account a few weeks ago. I still can’t access my account with them online, via mobile or over the phone. Had to raise it as a complaint which is still not resolved. Just waited on the phone for an hour to get through to an idiot.

  • poff057 PoofPoff057 (@poff057) reported

    @santanderuk Awful queues in your Canary wharf branch. Noone on the front desk and only 1 cashier.