Santander

Is Santander down in Sunderland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sunderland, England 03/10/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • RichEllerington rich ellerington (@RichEllerington) reported

    @santanderuk Are there currently any issues with the website? I've logged in to my account for the last 3 days but it still won't let me pay anything off my credit card. I've tried several payments off different card but still nothing. It's kinda getting annoying now. Thanks

  • adenk93 mr alk 93 (@adenk93) reported

    @santanderuk this is straight up bull **** that you have stoped us from buying crypto it is wrong if had the brain's to sue your arse I would stopping me spending my money on what I want bullshit

  • Valentine06 Shaun Valentine (@Valentine06) reported

    Keep getting an error message on my online banking any time I try to do anything... @santanderuk

  • sunkyace sunky_ (@sunkyace) reported

    @santanderuk @santanderukhelp why isn’t my valid card not working? Both contactless and can not withdraw for why?

  • Deano44902974 Deano (@Deano44902974) reported

    @santanderuk do you ever do market research to judge customer reactions to your tv adverts. Who on earth signed off the Ant and Dec one?

  • FoxyDavy David Bayley (@FoxyDavy) reported

    @AskNationwide Presumably will be wasting my time - please send paperwork to close all of my accounts - it’s not the £12 it’s the principle & the way I have been treated @santanderuk @HSBC_UK - can any of you guys help I have 4 Nationwide savings, 3 Current & credit card to move.

  • Themechaguy MechatheTecha (@Themechaguy) reported

    @mrslaurenhealey @santanderuk You aswell? I'm having the same problem, can't make any payments online

  • ShinyShep Claire Sheppard (@ShinyShep) reported

    Help please @MartinSLewis are all mortgage providers declining to lend to those who’ve received furlough or SEISS? Or is it just @santanderuk ? Surely this applies to millions of potential customers?

  • neilmead Neil Mead (@neilmead) reported from Fareham, England

    Been an @Barclays customer for over 30 years. Love the online banking (they one of the first) and app, but the chat and video call functions are hopeless. Only want to open an account for my daughter, but too difficult. Going to @santanderuk now instead.

  • DianaDunbar13 Diana Dunbar (@DianaDunbar13) reported

    @santanderuk Please help after cancelling and paying in full for my credit card I have now received a notice of sums in arrears ??! 🤢 can’t get through to discuss