Santander

Is Santander down in Sunderland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sunderland, England 03/31/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Website (27%)

    Website (27%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MagicAsh16 MagicAsh (@MagicAsh16) reported

    @santanderuk how can a child provide proof of address for a bank account if they don’t receive any mail and either parent doesn’t bank with yourselves? Why do you make these things impossible?

  • Luna201102 🌚 🌜Luna🌛🌚 (@Luna201102) reported

    @santanderuk hi, is there a problem with the app? Ive tried to log in a few times now , i enter my security number and it doesn’t do anything after that .. it just stays on that screen

  • Valentine06 Shaun Valentine (@Valentine06) reported

    Keep getting an error message on my online banking any time I try to do anything... @santanderuk

  • NaomiCoulthard Naomi Coulthard (@NaomiCoulthard) reported

    @santanderuk how do I get a new account statement without waiting for next month? Your website isn’t clear #confused #proofofaddress

  • Deano44902974 Deano (@Deano44902974) reported

    @santanderuk do you ever do market research to judge customer reactions to your tv adverts. Who on earth signed off the Ant and Dec one?

  • RichEllerington rich ellerington (@RichEllerington) reported

    @santanderuk Are there currently any issues with the website? I've logged in to my account for the last 3 days but it still won't let me pay anything off my credit card. I've tried several payments off different card but still nothing. It's kinda getting annoying now. Thanks

  • dismantlereset tear it down and wear a ******* mask #DemandBetter (@dismantlereset) reported

    @santanderuk it's impossible to get through to your data subject access request team. I've spent an hour on the phone today, twice cut off and having to jump back through your burning hoops, to no avail. Your data is incorrect and you sent my credit card to the wrong address.

  • jixsaa Jix.eth🦇🔊 (@jixsaa) reported

    @santanderuk Are you joking Santander? Taking back control of our finances through your bank when you block us from buying Bitcoin and crypto! It’s our money and you not yours! You use of money for For your dodgy dealing

  • ifarrow Ian Farrow (@ifarrow) reported

    @santanderuk please help. You have sent a dormant account notice to my deceased father. The account is due to close on 14th September. My mother is very old and unable to provide details of the account. Your automated phone line needs this information.

  • mrslaurenhealey Lauren Healey (@mrslaurenhealey) reported

    @santanderuk Is visa down? Can’t access money or pay for anything!