Santander

Is Santander down in Sunderland, England?

Some problems detected

Users are reporting problems related to: mobile app, website and transactions.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sunderland, England 03/25/2026 10:15

March 25: Problems at Santander

Santander is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Lisa_asiLm L (@Lisa_asiLm) reported

    I can’t organise my direct debits due out at midnight , because my online banking is down! Sort it out @santanderuk

  • Hannahsofia_ Hannah (@Hannahsofia_) reported

    @santanderuk App is working now but now I haven’t been paid 🙃

  • Stelad22 Ste_lad (@Stelad22) reported

    @Sando34916 @santanderuk Having same problem as we speak

  • TinaWri90962178 Tina Wright (@TinaWri90962178) reported

    @santanderuk When is it going to be working

  • Dave__Stewart Dave Stewart (@Dave__Stewart) reported

    @santanderuk I am able to login online now

  • TracieUK_ Tracie Dickson 🏴󠁧󠁢󠁳󠁣󠁴󠁿👩‍💻 (@TracieUK_) reported

    @santanderuk App seems to be working now. But still waiting on money going in. 😩😩😩

  • turkeygruel Sue_Z (@turkeygruel) reported

    @santanderuk Can anyone recommend a bank that this doesn't happen to? I'm left hanging trying to verify a payment. My customers won't be happy if I can't get their parcels out to them in the morning. It's almost midnight and I'm still working because your app has crashed!!

  • ChantalOrnzo Chantal (@ChantalOrnzo) reported

    @santanderuk how about you stop paying Ant & Dec to do ****** adverts & put the money into sorting your online banking feature so we’re not always unable to access our money! #priorities

  • EKG_StormKings Storm (@EKG_StormKings) reported

    @santanderukhelp - Any update on when the banking app or any online services will be back working as its still currently not working.... @santanderuk #SantanderDown #Santander

  • CurtisJameson3 Curtis Jameson (@CurtisJameson3) reported

    @santanderuk Apps working however still not been paid!!!!