Is Santander down in Sunderland, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Login (17%)
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Website (13%)
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Transactions (8%)
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Withdrawals (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Lombardi-Whitehouse (she/her)
(@lombardi_est87) reported
@santanderuk I have a personal loan with Santander I want to pay back. How do I log in to view the details as I don’t bank with Santander?
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Chris Garlick
(@ChrisGarlick20) reported
Been trying to set a new DD up for 1 week now using online banking with @santanderuk and continue to receive error messages. New customer. Not impressed with poor systems so far. #disappointed
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Pontyboy 🏴⚽️🍻🏉#IOTA #ADA #MIDAS
(@Pontyboy11) reported
@WendtheWalker @santanderuk shocking service when you phone
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sebah kusaga
(@kusagajnr) reported
@santanderuk i am very upset with your customer service espicially people from call center been up and down chassing to clear my counter cheque more than 3month it seem no one know what to do can you help me please😭
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Kitten Watts
(@Kathryn_Watts) reported
Just had my bank accounts hacked and feel violated. Called @santanderuk to report it and get told to call weekdays between 9-4. Gonna be out of the country next week so don’t know what ******** to do.
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Chocolate Buttons
(@chocbuttons2) reported
Why the hell don’t @santanderuk answer their fraud line?! I’ve been ringing and ringing! Entered all my security details and it just rings! How is it possible to be this terrible?! #Raging
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fat dad
(@fat_dad_cyclist) reported
@santanderuk such terrible service from cwmbran branch today
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Sam Walsh
(@esorlem) reported
@santanderuk clearly Santander like most other banks in the UK only want to exploit “customers” or rather a better phrase would be cash cows to pay for their poor service, the best description for theM is shoddy or useless
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Craig Butcher
(@craigbutcher) reported
How online banking works… 1) Login to @santanderuk 2) Confirm via mobile app 3) Asks for login again 4) Click on my details and settings 5) Asks for login again 6) Asks for login again 7) Asks for login again 8) Login confirmed 9) Click on address change Repeat from 5) to 9)
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Craig Butcher
(@craigbutcher) reported
Hey @santanderuk, your website needs so many improvements in terms of accessibility, I have been asked to log in over 10 times to change an address and it turns out it refuses to do it, and recommends me to go to the bank to do this. Surely a simple task should be doable?!