Santander

Is Santander down in Sunderland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sunderland, England 01/02/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • OmisoreAbi #BLACKLIVESMATTER (@OmisoreAbi) reported

    @santanderuk the app is not working?

  • MediaRunway The Runway Media (@MediaRunway) reported

    @santanderuk I’ve been on hold to your fraud team for hours and can’t use my business account. Please can you help?

  • MysticalMumbai Mystical Mumbai (@MysticalMumbai) reported

    @santanderuk fed up with this bank and decided to close account , they will block your account for transaction, they done 9 times in one year and you need to call to bank again and again . Worst bank service ever

  • StillSocialist Still Socialist (@StillSocialist) reported

    .@santanderuk terrible service and experience on a mortgage application. Delay and obfuscation. I called your “dedicated complaints team” and was told couldn’t complain as they are customer services, not complaints. And the delays go on- I may lose my property at this rate. Awful

  • xiledlanc Andrew Roach (@xiledlanc) reported

    @santanderuk poor service this week. Blocked my account (assume due to some savings being moved) and on third attempt to speak to someone this week and failing due to HUGE waiting times #frustrated

  • gingmeas Ben (@gingmeas) reported

    @santanderuk your staff in your Redhill branch should be commended for wonderful customer service I received two days ago.

  • debbie14022 nornirongirl14 (@debbie14022) reported

    @teaguestar @santanderuk I had same issue about 30 mins ago started with a scam text rang customer service not concerned in the least

  • RoderiHamilt Roderick Hamilton (He/Him) (@RoderiHamilt) reported

    @lucia_ariano @santanderuk Sure, no problem

  • kodonnell1977 Kevin O'Donnell (@kodonnell1977) reported

    @santanderuk is there a problem with access to mobile banking?

  • teaguestar Paul (@teaguestar) reported

    @santanderuk Tried to contact your company by phone ref a fraud and your customer service team is shocking . You can’t even report it at store level you have to contact by phone !!!!!! Madness and shocking