Santander

Is Santander down in Sunderland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sunderland, England 12/10/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Login (24%)

    Login (24%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • kirstencrossman kirsten crossman (@kirstencrossman) reported

    @MorganBroadcast @santanderuk @santander UK have an option on the Internet account to show my pin.Obviously they have found a way to get into your phone & then get your pin that way.Their problem.Also there was an issue with i-phone biometrics recently

  • bevJacks Bev Jackson (@bevJacks) reported

    @GreenwichOMRLP @santanderuk If it’s that easy then the banks should issue a warning.. they are accountable, it’s disgusting really is!

  • PippaRitchie Philippa Ritchie (@PippaRitchie) reported

    @MorganBroadcast @santanderuk @santanderukhelp I am a Santander customer and your awful experience has really shaken me. I didn’t know debit cards are not covered for fraud and am shocked to hear that the thieves were also able to transfer money from your savings accounts into your current.

  • GaryLinakar Gary Linekar's ****** 💛💙 (@GaryLinakar) reported

    @MorganBroadcast I will never use them. this is the start of the banks shirking the responsibility of safe banking and making us pay... not them. let them rot. One bank will recognise this, support customers and we'll use them instead. @santanderuk can kiss my ***.

  • LindsLinsopStud Lindsey Hewitt 🐎🏳️‍🌈🇺🇦 (@LindsLinsopStud) reported

    @MorganBroadcast What are you going to do about this @santanderuk ? I’ve banked with you for 30 years and have a significant amount in savings with you, always trusted it was safe. This makes me feel physically sick. What do you intend to do to help this young lady?

  • FlowerySarah FlowerySarah (@FlowerySarah) reported

    @MorganBroadcast I'm shocked that no-one from @santanderuk or @VirginActiveUK has contacted you to try and help resolve this.

  • SandmanC136 Sandeep (@SandmanC136) reported

    @PaulTinhat @MorganBroadcast She didn’t write down her pin. @santanderuk assumed she did and won’t compensate her.

  • nodoz91 *** Diary (@nodoz91) reported

    @MorganBroadcast @santanderuk . Damn help this lady out. Obviously she was robbed. What’s your damn excuse for not helping her. You have some serious security issues being exposed in this thread. Someone using her pin is not a legitimate excuse to victimize her twice. Get a clue.

  • JPCastingD Jim Parker (@JPCastingD) reported

    @Sophiae007 @VirginActiveUK @santanderuk Absolutely an inside job that. Just conveniently happens on the day the security barriers are not working.

  • jackiehagland Mrs H (@jackiehagland) reported

    @MorganBroadcast I truly hope you get proper help here it’s absolutely disgusting how you are being treated by @VirginActiveUK and more so by @santanderuk 😡