Santander

Is Santander down in Sunderland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sunderland, England 01/03/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (17%)

    Login (17%)

  3. Website (13%)

    Website (13%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • lombardi_est87 Charlotte Lombardi-Whitehouse (she/her) (@lombardi_est87) reported

    @santanderuk I have a personal loan with Santander I want to pay back. How do I log in to view the details as I don’t bank with Santander?

  • ChrisGarlick20 Chris Garlick (@ChrisGarlick20) reported

    Been trying to set a new DD up for 1 week now using online banking with @santanderuk and continue to receive error messages. New customer. Not impressed with poor systems so far. #disappointed

  • Pontyboy11 Pontyboy 🏴󠁧󠁢󠁷󠁬󠁳󠁿⚽️🍻🏉#IOTA #ADA #MIDAS (@Pontyboy11) reported

    @WendtheWalker @santanderuk shocking service when you phone

  • kusagajnr sebah kusaga (@kusagajnr) reported

    @santanderuk i am very upset with your customer service espicially people from call center been up and down chassing to clear my counter cheque more than 3month it seem no one know what to do can you help me please😭

  • Kathryn_Watts Kitten Watts (@Kathryn_Watts) reported

    Just had my bank accounts hacked and feel violated. Called @santanderuk to report it and get told to call weekdays between 9-4. Gonna be out of the country next week so don’t know what ******** to do.

  • chocbuttons2 Chocolate Buttons (@chocbuttons2) reported

    Why the hell don’t @santanderuk answer their fraud line?! I’ve been ringing and ringing! Entered all my security details and it just rings! How is it possible to be this terrible?! #Raging

  • fat_dad_cyclist fat dad (@fat_dad_cyclist) reported

    @santanderuk such terrible service from cwmbran branch today

  • esorlem Sam Walsh (@esorlem) reported

    @santanderuk clearly Santander like most other banks in the UK only want to exploit “customers” or rather a better phrase would be cash cows to pay for their poor service, the best description for theM is shoddy or useless

  • craigbutcher Craig Butcher (@craigbutcher) reported

    How online banking works… 1) Login to @santanderuk 2) Confirm via mobile app 3) Asks for login again 4) Click on my details and settings 5) Asks for login again 6) Asks for login again 7) Asks for login again 8) Login confirmed 9) Click on address change Repeat from 5) to 9)

  • craigbutcher Craig Butcher (@craigbutcher) reported

    Hey @santanderuk, your website needs so many improvements in terms of accessibility, I have been asked to log in over 10 times to change an address and it turns out it refuses to do it, and recommends me to go to the bank to do this. Surely a simple task should be doable?!