Santander

Is Santander down in Sunderland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sunderland, England 02/11/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Jasonkenny Jason Kenny (@Jasonkenny) reported

    @santanderuk account locked and trying to get help on the phone - is 2 hours on hold acceptable? Anyone got good recommendations for a new bank account?

  • ClaraHa24405597 Clara Hayes2. #Deepwoke #FBPE #FBPPR #WATO 💙 (@ClaraHa24405597) reported

    @wigmore_welsh @santanderuk Very sorry you’ve been low. Did the painting help at all ? X

  • LolaRay455 Lola Ray (@LolaRay455) reported

    @ErichtJohn @santanderuk I had similar issue but the support service wasn't helpful not until I was referred to coderjeni_dev on Instagram. She is helpful

  • kylegordon ¯\_(ツ)_/¯ (@kylegordon) reported

    @santanderuk Why does the "Add, remove or rename an account" feature of your online banking not actually let me add an existing account? I have current accounts and a mortgage with you, and only the current accounts are listed. It's impossible to find or add my mortgage.

  • dave_howard33 David Howard (@dave_howard33) reported

    @santanderuk absolutely awful customer service. Very long phone wait times and even then they either can't help or closed. Never had this problem with HSBC or Barcleys. Can't do online. No branches to visit. Can't wait to finally get through and close my account

  • adriennelevison Adrienne Levison (@adriennelevison) reported

    @santanderuk The most appalling and disgraceful customer service. The wait time to speak to a human being is disgusting and when you do eventually speak to someone they are rude and then put the phone down on you!

  • OnkellSov Marvellous Sovia (@OnkellSov) reported

    @santanderuk experiencing terrible service with santander can someone DM me from the team.

  • ThanhBa09852553 Thanh Bang (@ThanhBa09852553) reported

    @santanderuk your online quick money transfer is not working whilst trying to transfer to my @AskNationwide ISA account, could you sort this out ASAP

  • rcgpeake Richard Gregory-Peake (@rcgpeake) reported

    @santanderuk hi I've installed the app so I can keep track of my mortgage but I don't have any login details, can you please help

  • SidcupGal SidcupGal (@SidcupGal) reported

    Good to see customer service from @santanderuk is so good (sarcasm). Still no reply.