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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • danieljohnallis
    Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2
    sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • dana1smith
    Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • odinevents
    Odin Events (@odinevents) reported

    @santanderuk over 2 hrs on the phone to have it put down, call back and now waiting over 50 mins ... and still no reply!! 🙄

  • Neesh_bloggs
    Neesh (@Neesh_bloggs) reported

    @santanderuk I've had an ongoing issue with credit card payments being refused for over 3 weeks now. I've made 3 phone calls to you in that time and had 3 promises of callback. Not happened. Now been on hold for 40 minutes to try to get through AGAIN. Not impressed

  • Minimaria
    MiniM🦋 (@Minimaria) reported

    Santander is the worst bank!! Over an hour to speak to customer service! @santanderuk @santanderukhelp

  • PJayy97672133
    PJayy (@PJayy97672133) reported

    @santanderuk 3 hours waiting for Santander mortgages to answer phone still waiting branches close a ,3 is anyone working for this company they seem to have no staff

  • adriennelevison
    Adrienne Levison (@adriennelevison) reported

    @santanderuk Telephone banking hours apparently 8am to 8pm. Phoned at 7.40pm but closed!!! Great service! Had phoned at midday but waited 4 ages then put phone down. GET YOUR ACT TOGETHER ! Enough of calls may take longer 2 answer & sorry u are having to wait.

  • jamesr_pcw
    James Robinson (@jamesr_pcw) reported

    Shocking customer service @santanderuk three calls 230 minutes of life wasted and no answer. Sort it out

  • SunnySian7
    Veritas (@SunnySian7) reported

    Why do @santanderuk customers have to wait over 1 hour to get through to customer service? No 📞 back option, no estimated waiting time - Your customer service needs to level up or you will lose a ton of business. I just want to pay you please help me, help you take my 💰

  • SunnySian7
    Veritas (@SunnySian7) reported

    @pllowry @santanderuk I've been in the queue for 1 hour and 15 minutes now. I just want to pay my mortgage...at first I got the annoying automated service with robowoman and the abysmal music. Now I just have ringing - I'm beginning to wonder if it's just been redirected to an empty room with a line

  • lyndyloobyloo
    scooby 🦊 (@lyndyloobyloo) reported

    @santanderuk is it company policy that branch managers and complaints investigation team ignore customers letters? Written twice to the Tonbridge branch manager and no reply and same big standard reply from complaints. Terrible customer service 😡

  • joie_nouvelle
    Joy of SBM (@joie_nouvelle) reported

    @MorganBroadcast I have just read your thread. This is a nightmare, I truly hope that @santanderuk act now!!! They have failed to take action and then compounded their failures by calling you on your stolen mobile. (WTF) I’m so sorry you are having to deal with this! 🥲