Santander

Is Santander down in Sunderland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sunderland, England 03/20/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (25%)

    Website (25%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (10%)

    Login (10%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • GingeHaynes Ginge Haynes (@GingeHaynes) reported

    Dear @HSBC_UK Any plans to support @Garmin pay? I've seen requests from 2 years ago asking, so wondering if it's ever gonna happen? If not, @santanderuk do? Thanks

  • commandodev Ben Ford (@commandodev) reported

    @santanderuk has to be the worst online experience I've had for several years. Phones support doesn't work. Literally have no idea how to talk to someone about me account. Hopeless!

  • adrianjunkbtin1 adrian.junk@btinternet.com (@adrianjunkbtin1) reported

    @santanderuk is your site down i payed rates a few days ago with my card but it is not showing up on my santander app.

  • JamieLavery_ Jamie Lavery (@JamieLavery_) reported

    @santanderuk your customer service line is an absolute joke. Why is it so hard to get simple help.

  • BassSei Sei Bass Rock! (@BassSei) reported

    @santanderuk if you are going to send a code to my phone on The online banking site. SEND THE ******* CODE FFS!

  • suddyman Tim Sudworth (@suddyman) reported

    Appalling lack of service @santanderuk with a@business account 3rd attempt to change something - Failed now attempting again phone cut off

  • KFBPHOTO KEVIN FITZMAURICE-BROWN (@KFBPHOTO) reported

    @santanderuk Then as a bank you should employ more people to answer customer needs ! Don't blame the customers.

  • amesken Amy Kennedy (@amesken) reported

    @santanderuk I’ve reported fraudulent transactions on our acc. today, but trying to rack my brains how/why? And mayb a bit crazy but they were done on Monday, was it anything to do with Fbook, Insta & WA going down? Did fraudsters take advantage? B interesting if any1 else same?

  • ryanpboothroyd Ryan Boothroyd (@ryanpboothroyd) reported

    @santanderuk your mobile app is telling me the details on my debit card do not match yet they're right and now my access is blocked. What a s**t sitch.

  • journalist_lazy LazyJournalist (@journalist_lazy) reported

    @santanderukhelp Enact Conveyancing Ltd are an absolutely terrible company, you @santanderuk appointed this **** shower of a company to manage our re-mortgage. They haven’t and it’s now cost us hundreds of £££’s