Santander

Is Santander down in Sunderland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sunderland, England 12/17/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • cogitoergosumok David (@cogitoergosumok) reported

    @rupertclash @santanderuk I'll be voting with my feet soon too. Terrible bank and rubbish customer service.

  • alison_coole Alison (@alison_coole) reported

    @santanderuk absolute rubbish bank to deal with. Shocking customer service. My advice find a better bank with decent staff

  • DHolbrooke82 D₳N_H (@DHolbrooke82) reported

    @santanderuk after 2 weeks in Thailand you have decided without warning to block me from my funds leaving me with no way to contact you, no way to pay for a hotel and no way to get off the island I am currently on. This leaves me in a bad situation. unblock my card immediately!

  • NoWitAtAll Ian M (@NoWitAtAll) reported

    @santanderuk struggling to pay for an item online (card declined) now struggling to speak to customer service, I keep getting cut off!

  • john_kilmister Henry James-Kilmister ✝️🇬🇧🏳️‍🌈🇮🇱 (@john_kilmister) reported

    @santanderuk Shocking wait as Santander select customer, locked out nearly on phone 57 minutes waiting!! Help!!

  • DHolbrooke82 D₳N_H (@DHolbrooke82) reported

    Day 2 stuck on Phi Phi island with no money after @santanderuk blocked my card and they still can't work out how to give me access to my own money. Useless!!

  • AnthonyLochiel Septuagenarian49 (@AnthonyLochiel) reported

    @santanderuk Yeah, less and less cashback to such an extent that it's almost down to nothing

  • emma_amara Emma Amara (@emma_amara) reported

    @santanderukhelp @santanderuk Banking is difficult, then Santander cannot service my accounts efficiently

  • emma_amara Emma Amara (@emma_amara) reported

    @santanderukhelp @santanderuk I was on the phone for 100m to remove a block on my account. It was a regular payment. This is not acceptable. Your web chat team did not help and need more training. As a result, I will be closing my account as coupled with the batch closures, if both the internet/physical

  • mrcj300460 Chris J (@mrcj300460) reported

    @santanderuk or/and @BarclaysBank_UK can you help with info on Lifetime Mortgages? As @GoodAdviceIsKey can’t be bothered to contact or reply since 21st Feb