Is Santander down in Sunderland, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Eliud kaguangi
(@EKaguangi) reported
@santanderuk what is the problem with accessing online banking when abroad as currently in kenya and not able to and the phone is taking ages to be answered - frustrated customer.
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Woodalls C. M.
(@woodallscm) reported
@CraigDu62835353 @santanderuk I was recommended to @AllenBelay,they were able to successfully regain access back to my account. They also work on banned, hacked, disabled, locked accounts. I recommend them✅.
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petr h
(@maestropetr76) reported
@santanderuk Trying to pay of balance on my barclaycard using Santander master deb. So select amount confirm payment in Santander app..processing And error card payment denied by card issuers. What is going on. Never had issues before. Unacceptable
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flygirl
(@ThorntonRigg1) reported
... I have spoken to your so called help line on several occasions. You are a disgrace. #santandershambles @santanderukhelp @santanderuk
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June Reid
(@JuneRei29195898) reported
@santanderuk Is it possible for the Lewisham branch to answer their phone please? I have some feedback about a member of staff whose behaviour today lacked customer service standards
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flygirl
(@ThorntonRigg1) reported
Maddie's just had an email from @santanderuk asking for the nature of complaint and phone number. Total incompetence. Where's the professionalism? Where's the customer service? @santanderukhelp #santandershambles 🙄
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Aldo Findlay
(@findo83) reported
@santanderuk any issues with banking app?
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John Carvey
(@JohnCarvey4) reported
@santanderuk I have just been into my local branch (Angel, London) to deliver mail for a fake account opened at my address but in a different name. The bloke literally said 'what do you want me to do about it?' and refused to even accept the letters with a PIN code and log in
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☀️ Maddie Please Author☀️
(@MaddiePlease1) reported
@santanderuk Dear Mr Regnier, your company has just returned my husbands death certificate to him, at the wrong address. you have been utterly hopeless in dealing with this bereavement. your phone line is hopeless. I still cannot access the account.
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Karan Shetty
(@karancfcshetty) reported
@santanderuk disappointed with your banking system opened my account 2 times got closed on ots own both times and either nobody in the staff has an idea about what is the problem or they are just not bothered to help out. Disappointed stressed out .