Santander

Is Santander down in Sunderland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sunderland, England 01/02/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JoeTheNorthener Joe (@JoeTheNorthener) reported

    @santanderuk shocking customer service, over an hour now waiting, and not even a mention of a wait time or where in the queue you are. Beyond a joke

  • Mike90768167 Mike (@Mike90768167) reported

    @santanderuk Santander blocked my account while I'm abroad and I have spent over 200 gbp on roaming fees trying to get through to anyone. Its impossible. They refuse to call me back. What can I do?

  • ah_ariane Ariane Hazeldine (@ah_ariane) reported

    Imagine ringing your bank and asking for help cause your account was frozen and the guy you’re speaking to YELLS at you. Sort it out @santanderuk

  • dasmithofficial David (@dasmithofficial) reported

    @Hyundai_UK @santanderuk I’m very disappointed with the very poor service, lack of compassion that I’ve received from Hyundai Capital Finance, who believe that £30 admin fee is proportional to the costs they’ve incurred as a result of number plate change! 👎

  • d_shuks David Shukri (@d_shuks) reported

    @santanderuk 2hrs you've kept me on hold trying to confirm an urgent payment. Totally unacceptable, complete intransigence from your people to try and help me. Has cost me a fortune in phone charges from overseas. Will you help me or not?????

  • leapinghare76 Leaping Hare Design (@leapinghare76) reported

    @santanderuk really crap customer service just now. You’ve just hung up on an anxious 17 year old trying to reset her login info claiming you just can’t access her account details. No explanation as to why just thank you goodbye. #rude

  • shardlow_john John Shardlow (@shardlow_john) reported

    @santanderuk please, when are you going to add back the ability to view pending payments in the Android app?!?! It's a rrpita logging into the website only to be directed back at the app to approve the web login. Ridiculous!

  • Billyrichard72 Billyrichard6 (@Billyrichard72) reported

    @santanderuk will block your current accounts if you buy cryptocurrency ! Beware

  • Ouicemoi1 Ouicemoi (@Ouicemoi1) reported

    @santanderuk what has happened? No online or banking and no Help

  • Ouicemoi1 Ouicemoi (@Ouicemoi1) reported

    @santanderuk RangHelp Held on for 90 minutes. No reply. Given up.Poor service.