Santander

Is Santander down in Sunderland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sunderland, England 01/05/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (17%)

    Login (17%)

  3. Website (13%)

    Website (13%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Fatmango11 Fatmango (@Fatmango11) reported

    @ABoyandastick1 @santanderuk I am in SA now on holiday Am with Starling bank and they have been brilliant No problem with anything 100% recommended

  • dyndre0629 0629 (@dyndre0629) reported

    @santanderuk I just transferred some money from my account but hasn’t arrived at my Nationwide account. Is there an issue with payments?

  • 0xsteel 0xSteel (🤖,👽, 🐸) (@0xsteel) reported

    @santanderukhelp @santanderuk why do you not staff your fraud help desk with enough people? You have blocked my account for 2 days and it’s impossible to get through.

  • Charlottecw65 Charlotte Chunawala (@Charlottecw65) reported

    I just can’t understand who thinks those awful @santanderuk ads are a good idea. Making jokes about people borrowing money or being scammed …????? How is any of that funny ???

  • MerryemGurler MG (@MerryemGurler) reported

    @santanderuk fix your ATM machines at Tottenham High Road branch. Seriously the customer service there is already horrendous and now all 3 ATM are down. What kind of service is this amkkkkkk

  • Rashmi2507 Rashmi Jain (@Rashmi2507) reported

    @santanderuk Very disappointed service from @santanderuk - twice submitted KYC documents and once in person in branch - still temp block on account and mortgage pmt didn’t go. Bad on credit rating - call center takes hrs to connect, chat can’t help- not sure what to do? Pls hlp Mike Rigner

  • _mich_alice_ Michelle (@_mich_alice_) reported

    @santanderukhelp @santanderuk registering for Santander boosts, got to register my card and had to verify via app, went back to confirm verification on boosts page pressed verified this via app then it timed out. Can now log in but can’t get further as it says card is already

  • simonjbaker Simon J Baker (@simonjbaker) reported

    @santanderuk Why does quick transfer between internal accounts still not work. It's been broken for over a year now.

  • PWaccoe PaddyWaccoe (@PWaccoe) reported

    @santanderuk what a shower of **** Santander is. My mum is 93 she can’t hear and doesn’t do internet banking. I rang to order her a new cheque book. I verified who I was and had all my mums details and they wouldn’t do it. They don’t understand GDPR. Pathetic set of jokers 🤮

  • jellywellys99 Jan. H. T (@jellywellys99) reported

    @santanderuk hi what happened to the incentive payment to switch account I've waited over 3 months and still nothing or should I just switch back as I've been lied to??????????? How many other customer have you stolen from other banks and still not paid this incentive too?