Is Santander down in Sunderland, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (13%)
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Website (12%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Liam Bergin thriving with a Glioblastoma
(@liamdbergin) reported
@KieranMaguire @santanderuk Given up with them on the phone, I can only assume they're down to 1 person working from home in Stafford,the chat feature works better on the app. But Friday had to actually go in the branch In Macclesfield, who are always brilliant. I
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Will Hotham
(@Willhotham) reported
Really great… NOT…from @bancosantander @santanderuk paid off my credit card Friday, preloaded it to cover my hotel fees for a week in Barcelona… today, card limit reached. Spoke to customer services for an hour today….
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Patients Against Privatisation ⚫🔶🎪 🐟 3.5% #FBPE
(@WendyNowak) reported
Hi @santanderuk Not a customer but I've been trying to get through to your fraud team to report a fraudulent credit card application in my name. Was on hold for half an hour and got got cut off. Not easy.
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sofiajean
(@sofiajean) reported
hi @santanderuk I have no access to my online bank account due to a stolen phone - text code confirmation needed - and a relative has apparently had a phone call about fraud alerts on my account can someone contact me please
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Kieran Maguire
(@KieranMaguire) reported
Today’s guess the magic number is ‘How many minutes will it take the @santanderuk help desk answer a call? Currently at 54 minutes and counting.
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barrie moran
(@barriemoran) reported
@santanderuk service is ridiculous. Over 2.5 hours on hold. Fraud team unavailable. Two. Both ends in a row. Impact on business inexcusable.
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Kevin Robinson
(@westborokevin) reported
@santanderukhelp @santanderuk online banking via my phone app has not been working all day due to 'technical issues '. Can you provide update on what's causing the problem please?
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Mark Burlison
(@TheBurlison) reported
The @santanderuk address change function is awful! I can't just put in my new post code, I have to try and correctly guess which bit of my new address they think goes in unmarked mandatory fields. I have failed. @HLInvest was on the other hand entirely straightforward, thanks!
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Danielle Molloy
(@DanielleMollo17) reported
@santanderuk I have been logged out of my online banking even with my correct details, called up 4x and nowhere & been on the phone for almost 4 hours today and all I want is access to my own money. Can someone please call me back
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Mackinder and Sons Transport Ltd
(@EVMRecovery) reported
@Bounce_BackLoan @scullyp I suppose you only really hear the bad, it's like any forum. That said mine is with @santanderuk and I've had no issues thus far. Just for balance 👍