Santander

Is Santander down in Sunderland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sunderland, England 11/30/2025 05:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • gothyspice_ emotional support goth (@gothyspice_) reported

    @santanderuk hi, I'm having issues with the mobile app as it won't let me transfer money

  • Jonnyhibberd Jonathan Hibberd 🇺🇦 (@Jonnyhibberd) reported

    Slow hand clap for @santanderuk saying Ukrainians can open bank accounts then only accepting documents for it that you would have if you already lived in the UK... 🙄

  • YarRawed ray dewar (@YarRawed) reported

    @santanderuk can’t get through to anyone. No branches near by and take forever to answer the phones. Online chat tells me to ring… service sucks.

  • ValerieVharry22 Chakra27 (@ValerieVharry22) reported

    @santanderuk My husband,who doesn't use the Internet has been over an hour trying to report to Santander , because he's lost his wallet with all his bank cards! It's bad that he's having this much trouble trying to block cards!

  • Tara_Rogersxx Tara Rogers (@Tara_Rogersxx) reported

    42 minutes on hold to @santanderuk - new customer but already tempted to go elsewhere!

  • RobertF53442725 Robert FLOYD (@RobertF53442725) reported

    @santanderuk What a useless organisation. Trying to open an esaver online, constant error message. Ring for a branch appointment, cant do that I need to go to branch to get a profile, whatever that is and then go back for the appointment. Rubbish customer service

  • WhiteIain Iain White (@WhiteIain) reported from Bracknell, England

    @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

  • GavinLancs Glancs (@GavinLancs) reported

    @chase_uk With @santanderuk offering 2.75% instant access savings are you going to be increasing your 1.5% savings account?

  • JMG745 JMG74 (@JMG745) reported

    Anyone in recent living memory opened a savings account online and then wait 3 or 4 days for a letter with login details? It's what I'm experiencing with @santanderuk atm. Instantly created one with @Chase and Atombank. No waiting.

  • yvmcb yvmcb (@yvmcb) reported

    @santanderuk twice your customer service have cut off my call mid conversation morning. Trying to open a new account is proving very difficult.