Santander

Is Santander down in Sunderland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sunderland, England 02/16/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • 8rthur2019 Arthur 🌍🏴󠁧󠁢󠁷󠁬󠁳󠁿🇨🇵🇪🇺 (@8rthur2019) reported

    @santanderukhelp Hello @santanderukhelp @santanderuk any progress? Any chance someone can help please? 🙏😳

  • IanCMBE Ian ******* MBE (@IanCMBE) reported

    @santanderukhelp @santanderuk any idea when I’m going to be able to use my direct debit card to pay my @TheAA_UK breakdown membership? I tried last week and apparently there’s a problem at your end?

  • seanmgilbert20 Sean is Boogie Woogie-ing all night long (@seanmgilbert20) reported

    Hi @santanderuk I tried to contact security about an account issue today, after being told that I had to call instead of trying to sort the issue in store, and after being on hold for 30 minutes the call got cut

  • dan_techrecruit Dan Hoff-Rodrigues (@dan_techrecruit) reported

    Hey @santanderuk ... you've blocked my account asking me to go in to branch to show proof of my middle name after 30 years of being a customer... I do this and they can't block my card and so I have to call you & stay on hold for another hour #terriblecustomerservice #usetech

  • bjblyth Benjamin Blyth (@bjblyth) reported

    Why is nothing working tonight?! 😩 I’m looking at you @santanderuk, @CoventryBS and @PSLadvisers - your websites all buggy as hell or down tonight with no warnings to suggest why?

  • JohnyMoz John Moriarty (@JohnyMoz) reported

    @santanderuk's new statement area in the app is much less useful than it used to be. now slow to load and have to click through to PDFs to see any useful information (e.g. last statement balance). A definite step back!

  • JustAskDesign Just Ask Design (@JustAskDesign) reported

    **** @8rthur2019 if Denmark were sponsored by @santanderuk you could not have had a worst day! Sorry Bud, I do take the piss sometimes. actually thought at 15 mins it was a given to Wales ( I'm a rugby man)

  • OldeNaturalist Olde Naturalist 🕷️ 🦋 🐝 💙 (@OldeNaturalist) reported

    Jesus @santanderuk - 36 mins on hold so far! For a business customer. Hopeless

  • maryeilmicdom Merrydholl (@maryeilmicdom) reported

    My bank keeps sending me messages telling me life is for living and offering to help me dust myself down and get back out there. Ok @santanderuk I'll take up your offer: invest heavily in #MyalgicEncephalomyelitis research. Help me and millions of others get back out there.

  • Kai_sgm K♛ (@Kai_sgm) reported

    @EE why is my Santander app not working on mobile data… only on wifi. @santanderuk