Santander down? Current status and problems in Sunderland, England

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (27%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

• 
  Daniel (@danieljohnallis) reported 31 minutes ago from Gateshead, England

  Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nathan (@nathan_2019_) reported 4 minutes ago

  **** @santanderuk , been a customer for over 6 years no problems till the last few months, involved in a scam but they cant/wont do nothing about it and now there showing fake balances, poor customer services that treat u like **** on the phone , BANK ESLEWHERE.

• 
  Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported 6 minutes ago from Edinburgh, Scotland

  Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

• 
  Chris Jackson (@ChrisJ1410) reported 9 minutes ago

  @santanderukbiz @santanderuk I’ve been trying to access money in my business account (Ref J1745778/MG) for a month. Account made dormant after I got perm job...sent all paperwork to reopen and no response. Pls help - you are preventing me accessing to my money.

• 
  Bernie Sutton (@BernieSutton7) reported 10 minutes ago

  @santanderukhelp @santanderuk They promised that the payments would go down, not up. So they lied. I feel duped, and yes I have called & they said it could take up to 8 weeks to sort a complaint. I really don't believe that. You've caused me major mental distress. I need this sorting NOW

• 
  Andrew Pitt (@Andrew_N_Pitt) reported 10 minutes ago

  @santanderuk My disabled mum in a wheelchair asked to go into a branch, her account is blocked. Can anyone help?

• 
  Kimology Sports (@kimology2k16) reported 10 minutes ago

  @santanderuk WORST BANK. WORST CUSTOMER SERVICE ... OVER AN HOUR OF BEING PASSED FROM PILLAR TO POST!

• 
  kenney (@kenney69uk) reported 11 minutes ago

  @santanderuk Is this going to be every bank holiday now? My balance actually went up last Saturday only to be taken away on Sunday leaving me in arrears. Go back to Visa, these MasterCard's are terrible

• 
  Catherine Burrows (@catburrows) reported 12 minutes ago

  @santanderuk son's card was blocked as 36p overdrawn. You didn't tell us there was a block on the card. He's refused travel on public transport. A safeguarding issue. Complaints Dept. tell me it's an automated procedure. Much like your Complaints Dept. then...no humanity at all.

• 
  kai 🐨 (@lil_gamer_bee) reported 12 minutes ago

  @santanderuk I’ve been locked out of my account due to forgotten details if I go in store with my card and ID will they be able to help me get back into my account

• 
  Tim Mainland (@vetontheweb) reported 13 minutes ago

  @santanderuk you send mobile notifications. All they do is log in to the app. WHY???