Is Santander down in Sunderland, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Burrows
(@NickBurrows17) reported
@eBay paid a deposit for a van , was fake !! How does ebay allow this to happen? Lost 2k of my money , apparently had a fake @santanderuk bank account how does this happen , @HalifaxBank no help what so ever . Please be careful 🙏
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Meg Frater
(@megfraterx) reported
No one ever use @santanderuk caused me nothing but issues and can never be resolved because they always put the phone down on you !!!!! Customer service is appalling
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Jatta
(@jatt273) reported
@santanderuk worst bank ever. Trying to resolve an issue for over 2 weeks now and no one answers the phone. Disgraceful
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Abby Jan DHARAMSEY
(@UK999ers) reported
@TfL You wanted the location of #SantanderBike last night but it is still lying (No 17519) in our block. Few countries are advertising for these bikes. Maybe @SadiqKhan's siblings will find out how much they pay, and export them! @santanderuk
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Richard Gale
(@Galrik31) reported
@santanderuk I would like to complain about the attitude of your telephone call team of your consumer finance representatives. Unwilling to help, unwilling to listen...
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Neville A. Daniels
(@nevilleadaniels) reported
@santanderuk looks to be having serious problems. Designing access to funds from official government sources and accusing receiving customers of Fraud. Not good. And IT failures on top. More like serious money flow problems. Glad I am not with Santandar
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Pippa.K
(@PippaK10) reported
@santanderuk I just spent the last half an hour on the phone - 1st time I called it got cut off after waiting. Then 2nd time waited - customer service picked up and the phone cut off!
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Richard M.
(@MAT70X) reported
Hey @santanderuk you really need to get some service staff on the phones......... 🙄 and the girl telling you you're still busy every 20 seconds doesn't help 🙄
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stevefairclough
(@stevefairclough) reported
Nice one #santanderuk. Sent a new Debit card with specific instruction to use your old PIN number, you do not need a new one. Guess what... Inefficient shower of ****. #usedtobeagreatbank
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EliseOleese
(@EOleese) reported
@santanderuk I called your call centre to raise a complaint and your advisor hung up on me! I am NOT happy. Service with your company is always horrendous. I want someone to call me asap.