Is Santander down in Sunderland, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (60%)
-
Login (13%)
-
Website (12%)
-
Transactions (10%)
-
Withdrawals (3%)
-
Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
-
sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
-
Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
-
Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
-
sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Darryl
(@Darryl_76) reported
@santanderuk 2nd time in a matter of weeks we've had the misfortune of dealing with you with awful service both times. Your staff were turning customers away at the door last time. Glad we've now shut my son's account, @HalifaxBank couldn't have been more helpful to my wife.
-
sM0k3sT4k
(@smokestak) reported
@santanderuk So what do you suggest. He can't login online, you won't answer his calls, the branch won't help. Should I call the police? If it was your money you'd be round with a bailiff before you could get your socks on
-
littlelegs - Сйма
(@TinySima) reported
@Medburn_Mike @StarlingBank @santanderuk Wtf seriously?
-
Lucy Yeatman
(@LucyBYeatman) reported
Trying to open a new bank account with @santanderuk but there is a problem with documents. We chat can’t help. Not possible to speak to someone on the phone. Very poor service. I will take my custom elsewhere.
-
Mark Jones
(@markmywordsltd) reported
@santanderuk If you take customer security as seriously as you say, we should be able to reach you quickly by phone. I tried all last night and all this morning and you have disabled my card without discussion.
-
Fiona Nicolson
(@continuouscomms) reported
Question for @santanderuk - do you only offer an online service now? You don't seem to have a phone number on your website and your chat function says it doesn't understand my question, which I put succinctly and clearly. It then directed me to manage my account online.
-
Ed Beeton
(@Beets7) reported
@santanderuk anyone ever answer your telephone? 45 mins on hold now…. Cracking service 👏🏼👏🏼
-
suzieq
(@suzieq661) reported
@santanderuk No local bank... You shut it down!
-
Lanie
(@laniehay) reported
@santanderuk I’m trying to fill in the form for a direct debit and it’s asking for a branch address. My branch in Runcorn closed down so do I put the Warrington address?
-
💙Sandra Newing Griffiths
(@NewingSandra) reported
@santanderukhelp I would do that @santanderuk but web chat not on phone app and internet service unavailable today. I have received a text telling me you will return payments due today. Nice.