Is Santander down in Sunderland, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Nikos
(@NTDBA) reported
Good afternoon @santanderukhelp, @santanderuk Why your service is so #rubish? I am waiting on a call for 1.5h now after you have blocked my account. Would you like to provide support or are you out of business? #badservice #poorservice
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Reuben Young
(@TheReubenYoung) reported
@martin_farley @santanderuk Also a @santanderuk customer, also can’t get through. Haven’t had a working debit card in months, online service doesn’t work and on the phone it’s just an hour of hold music followed by them hanging up.
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Phil Netherwood
(@philnetherwood) reported
@santanderuk do you actually have anyone answering phone calls? Now on third 30 mins+ attempt because your security algorithm blocked online access. I appreciate security measures, but not ridiculous delay to release block. This'll become a #complaint at this rate!
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Cllr Jo Rust. independent - Springwood Ward
(@Springwoodcoun1) reported
@santanderuk terrible customer service when trying to complain about the outcome of an investigation into a scam. Appalling.
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Ash
(@MrHappySquid) reported
@santanderuk Hi, I'm trying to close down a credit card account. There's a balance due to be refunded to me - but every time I call to supply details for payment, I can never get through. Is there an email I can send details to?
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carol ferrary
(@carolmichael) reported
@santanderuk thank@you for acknowledging the issues where you fell short of your service. Thank you for the decent compensation
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Erik ten hag my manager 🇳🇱🇳🇱🇳🇱
(@95jayutd) reported
Just wanna say @santanderuk your a ******* joke I am changing banks I have been frauded 3 times now and I am sick of it your customer care is a ******* pathetic joke aswell
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Teo27
(@Teo2716) reported
@santanderuk your app is just hanging today and I can’t access my account - is there a system problem?
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Danni
(@Danni462063683) reported
@santanderuk extremely annoyed and frustrated that Santander have blocked my debit card and state it can take 5 working days to be reinstated. Its hard to believe that in the year 2022 your systems and policies are so rigid. No access to a debit card in these times of crisis!
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nikkimilne
(@nikkimilne9) reported
@santanderuk when nearly £7k is fraudulently taken from your account and you spend an hour on hold trying to speak to somebody only to be cut off. Ruined Sunday. Worst service ever…