Santander

Is Santander down in Sunderland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sunderland, England 02/17/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jatt273 Jatta (@jatt273) reported

    @santanderuk worst bank ever. Trying to resolve an issue for over 2 weeks now and no one answers the phone. Disgraceful

  • EOleese EliseOleese (@EOleese) reported

    @santanderuk I called your call centre to raise a complaint and your advisor hung up on me! I am NOT happy. Service with your company is always horrendous. I want someone to call me asap.

  • ChemicalBootay dewdrop-pop 💧 (@ChemicalBootay) reported

    not @santanderuk sending me emails telling me to spend money on the high street when they're charging me extortionate rates on an overdraft they 'can't' help me with

  • DSkids Darren Skidmore Photography (@DSkids) reported

    @santanderuk If your website says the 'Managing your account' line is open until 8pm and your Mortgage account line is open to 7pm why am I getting an office closed message when I phone at 6:20pm??

  • Galrik31 Richard Gale (@Galrik31) reported

    @santanderuk I would like to complain about the attitude of your telephone call team of your consumer finance representatives. Unwilling to help, unwilling to listen...

  • FredLeopard Fred the Leopard (@FredLeopard) reported

    @santanderuk shocking service from your elves tonight, 20 minute wait to be cut off by a scouser, just after you ring me and stick me on hold fro 10 minutes.

  • WorldWideWayman Worldwide Wayperson (@WorldWideWayman) reported

    @santanderuk You've been emailing & writing about a minor issue that I believe you have caused on one of my accounts. Because you no longer seem to allow your customers to respond to your emails I have no way to do so. I will not call you for security reasons. So we're stuck!

  • SophieHynd Star Jasmine (@SophieHynd) reported

    @santanderuk @EMpoweriB @YahooFinance How are you going to rectify this negligence of your long-term vulnerable customer???

  • djkrys Krys Randle (@djkrys) reported

    @santanderuk banking app asking to confirm details or it will restrict access, i’m a DJ working in hospitality, neither are valid, please suggest “nearest” match

  • robb_masters Robb Masters (@robb_masters) reported

    If banks really want customers to go paperless, they need to put ALL their statements online, not just those since the customer went paperless. Otherwise customers have to stick to printed statements, or go back and forth from online to print. @CooperativeBank @santanderuk @mbna