Santander

Is Santander down in Sunderland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sunderland, England 09/18/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (27%)

    Mobile App (27%)

  2. Transactions (26%)

    Transactions (26%)

  3. Website (21%)

    Website (21%)

  4. Login (18%)

    Login (18%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Sunderland, England

The most recent Santander outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Transactions
United KingdomNewcastle upon Tyne Login
United KingdomNewcastle upon Tyne Login
United KingdomGateshead Transactions
United KingdomNewcastle upon Tyne Mobile App
United KingdomGateshead Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • perseverantbich Shelly Schronce (@perseverantbich) reported

    @NeilMackay78 @MorganBroadcast @santanderuk #2. It’s easy to imagine that giving up on the good fight is where these guys succeed. Lots of these fraudsters are keen to know this while they get rich off of average hard working people such as yourself. It makes me Sick to read this happening to others. #3

  • PaulLongden8 Paul Longden (@PaulLongden8) reported

    @MorganBroadcast @santanderuk @VirginActiveUK Go to Google and type in email CEO. This might help

  • sjheditor Sam Humphreys (@sjheditor) reported

    @MorganBroadcast God, I’m so sorry. I have debit and credit cards with @santanderuk and this is horrific. Is there anything I or anyone else can do to help?

  • ORIoliver Irena 🇺🇦 (@ORIoliver) reported

    @lanalon @MorganBroadcast @santanderuk After gruelling series of phone calls, and an afternoon in the bank in person, and despite being put off many times, friend got most of her £4000 returned. But far from apologizing for all the errors, bank still withholding some of the amount she lost.

  • SpinningHugo SpinningHugo (@SpinningHugo) reported

    @dlknowles @santanderuk @MorganBroadcast If they want to bring a speculative negligence action against their customer that is up to them, but the first step should be to inform them that none of these transactions were authorised, and to require them to be reveresed. /2

  • Foxvickie2 Fox vickie (@Foxvickie2) reported

    @MorganBroadcast @PeterDbrash Can we help put pressure on @santanderuk to do the right thing and refund you?

  • fifilap Fiona Parsons (@fifilap) reported

    @MorganBroadcast I hope you get your money back and @santanderuk help you

  • John_Guy1 John Guy (@John_Guy1) reported

    @MorganBroadcast Absolutely appalling customer services by @santanderuk and @VirginActiveUK and they should be ashamed of themselves. Its not like you go oh here my bag, I will place it for it to be stolen bye. Disgrace.

  • A4R0N_J0HN50N AJ (@A4R0N_J0HN50N) reported

    @MorganBroadcast @santanderuk If they accessed your santander app, they could have used the ‘view PIN’ function. Raise an official complaint & say you will be referring your complaint to the financial ombudsman service, it was bank error, they didn’t follow your instruction for your mobile not to be contacted

  • miche2my Michelle Singlehurst 🔸 (@miche2my) reported

    @nb87120292 @santanderuk Terrible, it also doesn't surprise me. Might do the same with daughters, only took it out as was easy to do online.