Santander

Is Santander down in Sunderland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sunderland, England 02/23/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • cliff_buckley Cliff Buckley (@cliff_buckley) reported

    @santanderuk Why can’t I pay my credit card online? It is incredibly frustrating. Four months running your site is rejecting online payments and your customer agents haven’t a clue why!! Please don’t suggest I call.

  • teaandtoast Tea and Toast (@teaandtoast) reported

    @alinaila @BarclaysUK Never had this problem with @santanderuk

  • SophLowdon Sophie Ellis (@SophLowdon) reported

    @santanderuk Iv had 2 sets of monthly payments go into my account but still Havnt had my switch fee. Can you help please?

  • XmoStrata Xmo Strata Ltd (@XmoStrata) reported

    Today, @santanderuk caused us so many problems (7 calls) that we asked to be put through to their customer complaints dept. After waiting 15 mins, they apologises because they were too busy. We never did get through @santanderukhelp #banking #banks #poorservice

  • woodsartcrafts Woodsartcrafts (@woodsartcrafts) reported

    @santanderuk what an joke your company is. How you can deny not receiving time sensitive documents when we sent you proof of it having been fully tracked and signed for is the last straw in the long history of the truly awful service we have received from you the past few years.

  • pillsnthrills_ Lauren (@pillsnthrills_) reported from Portsmouth, England

    It’s my understand that you can be in possession of a Help to Buy ISA AND a LISA, but can only use the government bonus from just the 1 account. Is this still correct? Friend was told by a staff member at @santanderuk branch that this is wrong ?? @MartinSLewis

  • YourMoneyUK Your Money (@YourMoneyUK) reported

    Banking giant @santanderuk confirms existing eSaver Lim. Ed (issue 1) savers now get 3.25% AER / 3.2% gross, up from 2.75% AER / 2.72% gross first offered at launch in Oct '22. The increase will apply automatically

  • LulliSlap straighttothegulag (@LulliSlap) reported

    @santanderuk proper **** bank worst Iv ever seen or experienced but at least I got my compensation off them but I wouldn’t recommend them as they will just waste your time be rude to you

  • Teenagency1 Teenagency (@Teenagency1) reported

    @santanderuk @santanderukhelp I want to complain. I have contacted you for months on the telephone and despite promises to send me paperwork u have failed. My CC was used without my permission + I’m waiting on section 75 paperwork. Can u help?

  • danprofit21 🏳️‍🌈🥂🧡Daniel Profit🧡🥂🏳️‍🌈 (@danprofit21) reported

    Patiently awaiting someone to ring me from the complaints department @santanderuk a week on when promised a release of my money within 48hrs. Poor communication, victim or fraud several times with this bank but not with other companies I use. Treated like **** I have been. 😡