Santander

Is Santander down in Sunderland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sunderland, England 03/03/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • KayleighHassall Kayleigh Hassall (@KayleighHassall) reported

    @santanderuk Christ they actually listened to customers about opening tomorrow on a Sunday and people are moaning can't help a technical issue **** happens and goes wrong it sure as hell ain't the call centre staffs fault

  • mcmstg Suz McM (@mcmstg) reported

    @SamManuel12 @santanderukhelp @santanderuk Just maybe because the system is down they can't access everyone's email or text details and social media is the quickest option. I've been a customer for 20+ years and this is first problem #justsaying

  • IANASTILL1 IAN ASTILL (@IANASTILL1) reported

    @santanderuk Your systems are still down and there is no one to talk to this is absolutely disgraceful. Do you plan to do another update as nothing has been done since 16:45. You bot on chat is absolutely useless. Please communicate with your customers as their loyalty is running very thin.

  • DavidPiatto David Piatto (@DavidPiatto) reported

    @santanderukhelp @santanderuk sort this out immediately I'm stranded. Services have been down for the last 27 hours.

  • JaiTHINKS JAI (@JaiTHINKS) reported

    @santanderuk any idea when I might be able to do some online banking? Been trying to get on the app & the website since 9am 😑

  • fuchsia_rileyx fuchsia🌺 (@fuchsia_rileyx) reported

    What a ******* joke of a bank @santanderuk is not been able to access any money for 12 hours, how do you expect me to buy FOOD u greedy bastards

  • IANASTILL1 IAN ASTILL (@IANASTILL1) reported

    @santanderukhelp @santanderuk Your systems are still down and there is no one to talk to this is absolutely disgraceful. Do you plan to do another update as nothing has been done since 16:45. You bot on chat is absolutely useless. Please communicate with your customers.

  • kirkbysheila28 Sheila kirkby (@kirkbysheila28) reported

    @santanderuk My husband tried to put in a cheque in my account today at the counter with my card but they couldn’t do it. Is this glitch affecting everything?

  • alicecoppin alice🦒 (@alicecoppin) reported

    @Kiahtcp @santanderuk Get them to change, they have awful interest rates too.

  • ThoughtBalanced Balanced Thought (@ThoughtBalanced) reported

    @santanderuk I'm not able to pay for things online - do others have this same issue in addition to what Santander have advised on?