Santander

Is Santander down in Sunderland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sunderland, England 12/19/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (20%)

    Login (20%)

  3. Website (14%)

    Website (14%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • whealie Chris Wheal (@whealie) reported

    Jeepers @santanderuk has outdone BT, Virgin and others notorious for poor customer service. Useless website that refuses to provide a contact number. And when you do find it, you are just on hold. Won't be making a crucial business payment today, as have run out of time.

  • 2spikywwefans 2SpikyHairedWweFans (@2spikywwefans) reported

    @santanderuk sort your **** OTP bollocks out, wasted my time trying to put the right code in multiple times only to be told it isn't the right code when I have 5 ppl stood with me telling me I've entered the exact same code. You aren't the only bank I can take my money elsewhere

  • MZ_Creative Mel (@MZ_Creative) reported

    @santanderukhelp @santanderuk worse bank in the world. Avoid them at all costs. They steal your money when you think your money is safe in a bank. It is not safe when they cannot even make the effort to give you access!!!!!! Beyond fed up!

  • DJDiscGo Disc-Go (@DJDiscGo) reported

    @santanderuk are built on a load of lies - lie to the customer, lie to save face, gaslight the customer and tell them it is the customers fault, or Royal Mail's fault, or the strikers fault. 25 years i have been with you - i advise people to leave this bank

  • 2017Laurence Laurence (@2017Laurence) reported

    @santanderuk just wanted to call out your staff member in the Telephony Team in Liverpool for their fantastic help & advice this morning re a neighbour being scammed. 👍

  • DJDiscGo Disc-Go (@DJDiscGo) reported

    @santanderuk - disgusting service, disgusting bank- morally and ethically repugnant and reohrehensible- dont believe anything about wanting to help - they want to help themselves that is all - DISGUSTING

  • PeterCurtain4 Peter Curtain (@PeterCurtain4) reported

    @MikeSassi @GeorgeTSOliver @santanderuk Just switched back to Lloyds, having become Santander customer when the crash forced A&L sale. My obscure problem was having to use same ref to individual payees no matter what it was for.

  • Old_Nick_69 Nick Price (@Old_Nick_69) reported

    @PeteTaxMiller @santanderuk Tried to open a business bank account with them in December (we already have one for the tax business), and were given the complete run around. The service was so poor, I suspect they’ve no interest in opening new business accounts.

  • barryemmings Barry (@barryemmings) reported

    @santanderuk don’t seem to be able to log into the mobile banking app? Are there issues or just me?

  • JOM95428828 JOM (@JOM95428828) reported

    @santanderuk worst bank ever. I'm closing my account. Set up account. Account blocked trying to set up online banking. 3 failed calls to customer service. Can't be done on phone, visit a branch. Waited in in Byres Rd branch today Told its sorted, access still blocked. Outrageous