Santander

Is Santander down in Sunderland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sunderland, England 12/01/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • GK09887 Gavin (@GK09887) reported

    @santanderuk It's a pitty you didn't support your business customers a bit better. Paying for an account and can't even access the app which was terrible any way.

  • yiota_demetriou Yiota Demetriou (@yiota_demetriou) reported

    @santanderuk @santanderukhelp can you help? (See thread)

  • mojomatt_ 🔞 Matthew! (@mojomatt_) reported

    You also have IT issues not letting customers pay money in online today @santanderuk

  • gracierosechid1 Gracie (@gracierosechid1) reported

    @ActressSkye @santanderuk No ******* way! That's awful 😔 are they trying to get it back?

  • DontSignUp5 Ratiohead (@DontSignUp5) reported

    @LozzaFox @santanderuk @santanderukhelp Their current policy is to turn down mortgage applications from people who have received government support in the last 3 months. Even people that bank with them – as I found out.

  • Mollyma19738628 Mollymac (@Mollyma19738628) reported

    @santanderuk is there an issue with your mobile app as I have had trouble getting in over the last week and just now nothing happens when I enter my passcode it just hangs!

  • ActressSkye Skye Fowler (@ActressSkye) reported

    @gracierosechid1 @santanderuk Bluddy hell! I can't belive it! Why are they so ****!!??? So sad. I now have 97p... they stole Bluebelles money thats the worst part 😢😢😢

  • IamACE_SWG IamA.C.E (@IamACE_SWG) reported

    @santanderuk why are you closing so many branches without at least leaving us with a #link ATM to access information or accounts? Then you suggest going to the post office which is a longer process and don't give you all the features. I really feel for the elderly! #inconsiderate

  • krissygeo1 Krissy Georgiou (@krissygeo1) reported

    Trying to complete on a house before the end of June is pure stress. Made even more stressful when dealing with a lender as slow as @santanderuk #stampdutyholiday

  • 80_ash Ash Gore (@80_ash) reported

    @LiquidSeventeen @ecommerceshares Exactly what i did, @santanderuk kept stopping crypto transfers to Binance, even after telling them multiple times that i know what I am doing, i had a customer service advisor telling me I shouldnt be moving fiat to crypto. Switched banks now