Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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sorcha (@sorchaodonneII) reported from Sunderland, EnglandAnyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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Dana (@dana1smith) reported from Sunderland Bridge, England@santanderuk is there still a problem with card payments ?
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Daniel (@danieljohnallis) reported from Gateshead, EnglandSort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Oasis (@Oasisrvti) reported@santanderuk @FT how they are even allowed to operate beyond me. DIABOLICAL 0 customer service, whose money are you protecting?????? Block peoples bank and just don’t check what you ask for?? SCUM
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Anthony (@LDNNI2024) reported@santanderuk @TSB Got a new card after account was access by fraud, sent new card out then send out numerous PIN numbers!!!!!
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steven jackson (@Archtech_design) reported@santanderuk my partner has asked that I reach out as she doesn’t have X She reported her card having suspicious activity & blocked! Her closest branch is 10miles away! She has been waiting for her card for 10 “working days” two wks in the real world! No card, no local bank?
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Approved Roofing (@ApprovedRoofing) reported@santanderuk @TSB Why have you blocked peoples bank accounts? Why have you blocked peoples bank cards? Why can people not access their own money? Why have you frozen business accounts with ZERO warning? You have already admitted you have made 3 mistakes and yet STILL refuse to release th funds and open the accounts. I am trying to close the accounts and cannot as you will not allow it. Meanwhile I cannot access a penny. Disgrace.
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Louise Emery 🇬🇧🏴🇬🇧®️🦁 (@LouiseEmery) reported@santanderuk @TSB Sole trader. I've been on chat for ages and it's signed me out and then another time said technical issues. I keep responding and saying I'm still there when the screen comes up. Now been on for 40 minutes and counting.
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Sheila kirkby (@kirkbysheila28) reported@santanderuk @JamesHassett1 Give him access to his money imagine if your account was restricted and you had young children 😳a couple of weeks ago you restricted access to the app just because I was a victim of fraud instead of helping you punished me because I couldn’t move money from one account to the
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M.D (@Only1MaxyD) reported@santanderuk Hello, this is what I mean, rather than the customer have to subtract and do a calculation, can this current spend value be shown?
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Mick Holds the Line (@Mickandhismusic) reported@santanderuk hello . Why have you stopped giving business account alerts when large credits are made to accounts? Yet you still give alerts for entering an overdraft or debit balance amount ? This was a VERY good service Satander did . And a VERY ANNOYING decision to stop it!
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audreygallagher (@audreygallagher) reported@santanderuk @TSB Met another elderly men with his son outside who drove over 20miles to get a statement they needed.. I recommended they phone they said they had tried but no one could understand them.. This is awful for the most vulnerable
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steven jackson (@Archtech_design) reported@santanderuk Unfortunately she has tried that your colleagues offer no solution other than cancel the card she is waiting for and Santander will issue another one! In essence she hasn’t had access to her own money why for 2 weeks now!! Do you think that is acceptable?