Santander

Is Santander down in Sunderland, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sunderland, England 03/10/2026 01:30

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jepson_tara Tara Jepson (@jepson_tara) reported

    @ciarale01 @santanderuk will hopefully be open to support customers in person from Monday when lockdown ends?

  • Katrina_Watson Katrina Rose Watson (@Katrina_Watson) reported

    I’m so fed up with the horrible service I’ve been receiving from @santanderuk. They can’t seem to help me at all! Their complaints team are unresponsive! @santanderukhelp

  • StogdonPaul Paul Stogdon (@StogdonPaul) reported

    @santanderuk your service is shocking. I've had an account with you for 20 odd years and that's ending now......just spent 3 days on hold and being passed around the wrong departments and finally you assured me the problem was rectified......low and behold nothing had been done

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • TheresaFarlow Theresa Farlow (@TheresaFarlow) reported

    Well I was trying to open a new account with @santanderuk but negotiating their web site is like going round in ever decreasing circles. I give up!

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @santanderuk why is it SO hard to log into your budget planner??? I even reset my password and it still won’t let me in. It’s no good emailing telling me to fill it in if you can’t access it 😡

  • power_mccann Sheenagh McCann 💙 (@power_mccann) reported

    @ciarale01 @santanderuk @santanderukhelp Aw I am so sorry to hear this Ciara! Don’t feel stupid they are so professional at it. Loads of people get hit. Terrible. Some horrible people in this world. Xx

  • byrnechris86 chris byrne (@byrnechris86) reported

    @santanderuk have you given up working on mortgages?

  • kavango32 beetee (@kavango32) reported

    @santanderuk Trying to change my email address to receive statements, but I get the message "The contact already exists. PS_0785" and then still get emails to my old address! How do I fix this?

  • WoodcoteEwan Ewan Davis (@WoodcoteEwan) reported

    @santanderuk Cahoot down again Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.