Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Lisburn, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Lisburn, Northern Ireland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports Near Lisburn, Northern Ireland
Latest outage, problems and issue reports in Lisburn and nearby locations:
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Sally Campton (@traybakes66) reported from Belfast, Northern IrelandHey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.
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Timothy Ferres (@timothyferres) reported from Belfast, Northern Ireland@santanderuk in Northern Ireland does not issue @bankofengland notes from its ATMs. Not good.
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Sally Campton (@traybakes66) reported from Belfast, Northern Ireland@santanderuk I rang the number back and waited on hold for a further 10 mins then gave up again. Now my online and mobile banking access has been blocked.
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Sally Campton (@traybakes66) reported from Belfast, Northern Ireland@santanderuk A further 11 minutes talking to a pleasant but unable to help me member of your helpdesk. Advised I'll have to call the first number again and expect to wait another 30 minutes. BTW, I spoke last week to Santander to make sure the transfer would be straightforward
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Cecilia Daly (@WeatherCee) reported from Belfast, Northern Ireland@santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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AP (@andyparsons3) reported@santanderuk @santanderukhelp thinks it is a five-star rating but customer service response time that belongs in the last century. Pick one to be proud of.
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Lucy Arnold-Courtney (@arnoldlaa) reported@santanderuk trying to help my FIL set up online banking has been the worst experience. Hours and hours of phone calls, letters that don't arrive, blocking banking as soon as it has been set up. Voice ID when he has had throat cancer. An hour wait on each call. It's awful.
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100 (@GhostNoFace0101) reported@santanderuk another **** bank been sat in a queue for about 20mins no answer
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Nigel Burger (@jonathoncloud1) reportedCANT BELIEVE THE INCOMPETENCE OF #SANTANDER BANK @santanderuk MADE A SMALL ERROR, AFTER MANY MONTHS THEY FIX IT AND OFFER COMPENSATION YET 6 MONTH AND MANY REMINDERS LATER THEY FAIL TO PAY THEN IGNORE ME. THIS WILL NOT GO AWAY.
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Nicolas Tennant (@TennantNicolas) reported@santanderuk customer loyalty ? **** you ! sigh
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Garry Peat (@RidgewayRam) reported@santanderuk This continued for a further 24 hrs with over 35 new accts being opened. I, therefore, had to call to explain the situation. The call handler was helpful and said he would close the new accts but I was staggered that as a customer facing employee he was not aware of the situation
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julie (@juliebalfo) reported@santanderuk Terrible service. Needed bank statement - waited 10 days -still nothing. Went into branch and unbelievably they can’t print one! Do not go paperless as this lot are never going to give you a hard copy should you need it for anything!
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KrisMearns (@MearnsKris) reported@SickSide3 @santanderuk Now he’s 16, he’ll likely need photo ID more and more. He’s of working age, so good time to sort out photo ID for him. Bus pass? Rail card? Passport? He has none of these?
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2SpikyHairedWweFans (@2spikywwefans) reported@santanderuk he crap bank company! I've messaged on your app over 22 hours ago and no one from your pathetic company has bothered to reply. Is anyone working today ?
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Sohail (@sohailnaeem2) reported@santanderukhelp @santanderuk I went to Santander high street branch and the customer service person said the only proof of ID accepted is passport or driving licence. Santander is excluding a section of community who do not fly and do not drive. Many pensioners & neurodiversed!