Santander status: access issues and outage reports

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

• 
  Sally Campton (@traybakes66) reported 30 minutes ago from Belfast, Northern Ireland

  @santanderuk I rang the number back and waited on hold for a further 10 mins then gave up again. Now my online and mobile banking access has been blocked.

• 
  Sally Campton (@traybakes66) reported 52 minutes ago from Belfast, Northern Ireland

  Hey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.

• 
  Timothy Ferres (@timothyferres) reported 52 minutes ago from Belfast, Northern Ireland

  @santanderuk in Northern Ireland does not issue @bankofengland notes from its ATMs. Not good.

• 
  Cecilia Daly (@WeatherCee) reported 54 minutes ago from Belfast, Northern Ireland

  @santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..

• 
  Sally Campton (@traybakes66) reported 54 minutes ago from Belfast, Northern Ireland

  @santanderuk A further 11 minutes talking to a pleasant but unable to help me member of your helpdesk. Advised I'll have to call the first number again and expect to wait another 30 minutes. BTW, I spoke last week to Santander to make sure the transfer would be straightforward

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robin Lievesley (@RLievesley43207) reported 6 minutes ago

  Is anyone else having problems with banks these days my accounts are blocked more than they are open @Rupert Lowe # Halifax @HSBC @santanderuk

• 
  Chris May (@cp_ma24524562) reported 6 minutes ago

  @santanderuk @santanderukhelp I keep getting notifications saying I need to confirm my identity, then in my app nowhere to do it HELP

• 
  rhoda roberts (@adhorstrebor) reported 6 minutes ago

  This is torture for old people. It is cruel inhumane and frankly a hate crime upon the elderly. @santanderuk made it impossible for my older cousin to download an app due to his dexterity issues. As for talking to a human instead of AI..he was traumatised. Pure evil

• 
  Paul Fowler (@badger_uk) reported 9 minutes ago

  @santanderuk your customer care is shocking. I have been on your live chat since 3.20pm and no one has come back to me. No one at all

• 
  debs (@debramcinnes) reported 11 minutes ago

  @santanderuk It’s 12 in the day would someone be in touch soon. He’s now had a text this morning from your bank to say a bill has been missed, causing more distress as he’s no access to the account. Thanks

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿 The Lonely Ranger 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Chris_Daniels21) reported 12 minutes ago

  @santanderuk Useless Trying to confirm my identity and waiting for an email that never comes so I can access my online banking. Sick of it!!!!!!!

• 
  Peter Oakley (@agentoakley) reported 12 minutes ago

  @santanderuk Can I get confirmation that there was an error with the account being opened and the date it was resolved please? Then use that date as account opening.

• 
  Tessa Bennett #bemoretoddy (@littlemore20) reported 13 minutes ago

  @HWarlow @santanderuk I`ve heard in the past that Santander is totally RUBBISH (And that`s the polite version) when it comes to dealing with the estates of the dead which really doesn`t help the bereaved

• 
  Joe (@JoeRobb) reported 17 minutes ago

  @santanderuk @santanderukhelp Just tried ringing your helpline because my account has been hacked and they weren’t any help. Can you help sort this out?

• 
  Kris (@lookitskris) reported 19 minutes ago

  @santanderuk your devs still havent fixed this and its been going on for months. Trying to make payments Adobe Analytics error - Unable to create AppMeasurement tracker, s_gi function not found global window.act is not a function problem