Santander status: access issues and outage reports

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

• 
  Sally Campton (@traybakes66) reported 12 minutes ago from Belfast, Northern Ireland

  @santanderuk I rang the number back and waited on hold for a further 10 mins then gave up again. Now my online and mobile banking access has been blocked.

• 
  Timothy Ferres (@timothyferres) reported 20 minutes ago from Belfast, Northern Ireland

  @santanderuk in Northern Ireland does not issue @bankofengland notes from its ATMs. Not good.

• 
  Sally Campton (@traybakes66) reported 25 minutes ago from Belfast, Northern Ireland

  @santanderuk A further 11 minutes talking to a pleasant but unable to help me member of your helpdesk. Advised I'll have to call the first number again and expect to wait another 30 minutes. BTW, I spoke last week to Santander to make sure the transfer would be straightforward

• 
  Cecilia Daly (@WeatherCee) reported 45 minutes ago from Belfast, Northern Ireland

  @santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..

• 
  Sally Campton (@traybakes66) reported 46 minutes ago from Belfast, Northern Ireland

  Hey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Oakley (@agentoakley) reported 9 minutes ago

  @santanderuk Can I get confirmation that there was an error with the account being opened and the date it was resolved please? Then use that date as account opening.

• 
  Martin Hughes (@MartinH01846340) reported 11 minutes ago

  @santanderuk this is terrible. Simple want to change the mobile number. No help or support and not even a local branch. Disgraceful bank

• 
  Marc Smith 🦊 (@marcuspolo1981) reported 12 minutes ago

  @MartinSLewis Tried switching my @santanderuk current account but they always block it

• 
  Lee Bee 💙💙💙 (@LeeBee39) reported 14 minutes ago

  @santanderuk clearly in either a cyber attack or major infrastructure issues! What is it? Your customers NEED to know - especially when one of your junior fraud callers said YES you are undergoing a cyber incident! Want me to post more of the call?

• 
  𝐮𝐧𝕩𝐪. (@uniiqverse) reported 17 minutes ago

  @santanderuk Issue is why are you not giving away money like your mate @AskNationwide

• 
  Marion (@rockchick4316) reported 21 minutes ago

  @santanderuk stop sending emails about using my overdraft when the reason it happened is because you stopped sending texts to say I was nearing it. I received no notification you were doing this. Surely you’ve noticed I only pay bills from them, useless bank with no cust service

• 
  Umang Mathur (@umangm888) reported 23 minutes ago

  @santanderuk After being defrauded, Santander has blocked my attempts to get my money back. I’m being bombarded with consistent, slickly-worded AI emails threatening me about my overdraft now.They talk about 'support' in their emails while doing the exact opposite in reality

• 
  PalmerDhiraj (@DhirajPalm9776) reported 25 minutes ago from Harrow, England

  @santanderuk But I am not online with bank account. Can't do online. Can u help in restoring the service pls?

• 
  AniaK (@AnAgedBrummie) reported 25 minutes ago

  @HWarlow @santanderuk The bureaucratic nightmare after a bereavement is so awful. I hope you've got some support to navigate it all.

• 
  SoftwareLife (@Mindfulness2050) reported 29 minutes ago

  @santanderuk Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎