Santander status: access issues and outage reports

Problems in the last 24 hours in King's Lynn, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in King's Lynn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near King's Lynn, England

Latest outage, problems and issue reports in King's Lynn and nearby locations:

• 
  Claire ballantyne (@MizzbowsC) reported 51 minutes ago from King's Lynn, England

  @santanderuk your app is down

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Kirby (@csljohnkirby) reported 4 minutes ago

  I have written "GBP Sterling Only" after the amount on every cheque I have ever written in the UK, and for the first time today, since first having a current account (Chequebook) aged 16 to now, I am 60, the @DVLAgovuk has rejected a cheque saying I have "it is competed incorrectly" stating that wording is not permitted and prevents them from accepting it as a valid form of payment. I have checked with @santanderuk and they said it is completely fine. In 44 years, it has not been an issue, and I think rather than the DVLA being so judgmental and making accusations that are false, they should be honest and say our preference is....

• 
  Jen Hannigan (@HanniganJen) reported 5 minutes ago

  @santanderuk Applied for a mortgage in principle online, approved with no issues, but no proof provided of this other than a confirmation number. Vendor quite rightfully unwilling to accept offer without confirmation of mortgage in principle. Now what?

• 
  Kris (@lookitskris) reported 7 minutes ago

  @santanderuk tried all of the above, this has been a recurring problem for months now

• 
  Donna Webster (@donnataylor7) reported 10 minutes ago

  @santanderuk tell me? What is the point of having a branch with no counter service with a fancy pants refurbishment and having to send costumers to already overstretched @PostOffice to do basic banking!

• 
  James Hassett (@JamesHassett1) reported 10 minutes ago

  @santanderuk Thanks. Can the people from customer operations not arrange calls? That’s what I was told by three of them.

• 
  SteveR (@SteveR69420419) reported 11 minutes ago

  Is @santanderuk online banking down???

• 
  Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reported 12 minutes ago

  I wonder if @santanderuk takeover of @TSB might improve latter’s customer service? Not holding my breath. Have spent half hour unsuccessfully trying to sort online bank transfer which is not going through; call centre v unhelpful. No wonder high blood pressure is so prevalent..

• 
  Tyler (@Empty_With_You) reported 16 minutes ago

  @santanderuk This is more than frustration. I had ONE text asking me to confirm my details were correct, I went on the app, my details are correct, there was NOTHING to confirm & NO warning that you’d block my account & prevent me from getting MY money.

• 
  audreygallagher (@audreygallagher) reported 17 minutes ago

  @santanderuk @TSB Met another elderly men with his son outside who drove over 20miles to get a statement they needed.. I recommended they phone they said they had tried but no one could understand them.. This is awful for the most vulnerable

• 
  Zoe Kennedy (@zoekennedy) reported 18 minutes ago

  @santanderuk Thank you, it’s Carnoustie and Google tells me it’s a Friday, is that right? Also, I can’t take her until June, is that likely to be an issue? I am just wondering if I need to email to let the bank know her account will need to stay locked until then?