Santander status: access issues and outage reports

Problems in the last 24 hours in Kettering, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kettering, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Kettering, England

Latest outage, problems and issue reports in Kettering and nearby locations:

• 
  Jetendra Patel (@JayPatel06) reported 50 minutes ago from Northamptonshire, England

  @santanderuk I am trying to register for mobile banking but your statement doesn't show the SC so when I try to complete the registration process. Your live chat is rubbish, the computer cannot deal with my questions so keeps directing me to your Website. What a load of rubbish!

• 
  jason trotter (@jasontr51742364) reported 53 minutes ago from Northamptonshire, England

  @santanderuk I’ve been waiting on hold over 90 mins over a two day period and still haven’t got through to anyone to help with my mortgage I don’t have that sort of time to wait

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HonestHornet (@hornet_honest) reported 41 seconds ago

  @santanderuk Thanks for the apologies, it would be better if management knew we were thinking of leaving because we won't wait 20 mins every time we need to speak to someone with a problem that can't be resolved with a pointless chat bot or automated system.

• 
  Precyshun (@precyshun) reported 2 minutes ago

  @santanderuk Yes and the financial ombudsman sent his final decision in November. Santander have been non compliant for over 6 months and have now been reported to the FCA by the financial ombudsman service. Finally began actioning the rejection of the vehicle and have not done it properly

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 2 minutes ago

  @santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  Oasis (@Oasisrvti) reported 4 minutes ago

  @santanderuk the “please call us so can help you” is a scam btw, next time be honest “please call us so we can do absolutely nothing expect give you inconsistent information & take time off your life”

• 
  Kris (@lookitskris) reported 5 minutes ago

  @santanderuk tried all of the above, this has been a recurring problem for months now

• 
  SoftwareLife (@Mindfulness2050) reported 7 minutes ago

  @santanderuk Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  Oasis (@Oasisrvti) reported 7 minutes ago

  @santanderuk customer comes first so it’s always right not at this company. They’ll just take your money and block your bank and do nothing about it for a week so if you’re thinking about opening the account for convenience, please don’t because all it’s gonna do is cause agro

• 
  Peter Oakley (@agentoakley) reported 8 minutes ago

  @santanderuk I signed up for new bank acc. with £100 Amazon reward in Nov. Haven't received voucher, despite confirming with Santander support that fulfilled t&C's. Appears error on initial sign up so acc. wasn't active until dec. Error code bi_0023. Please help

• 
  steven jackson (@Archtech_design) reported 10 minutes ago

  @santanderuk Unfortunately she has tried that your colleagues offer no solution other than cancel the card she is waiting for and Santander will issue another one! In essence she hasn’t had access to her own money why for 2 weeks now!! Do you think that is acceptable?

• 
  Oasis (@Oasisrvti) reported 10 minutes ago

  Imagine not being able to get your medication for your disability because @santanderuk decided to block your bank 6 days ago regardless of having the documents they asked for same day. Lazy scamming disgusting company