Santander

Is Santander down in Kettering, Northamptonshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kettering, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Kettering, Northamptonshire, England 11/19/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

Community Discussion

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Santander Issues Reports Near Kettering, England

Latest outage, problems and issue reports in Kettering and nearby locations:

  • JayPatel06 Jetendra Patel (@JayPatel06) reported from Northamptonshire, England

    @santanderuk I am trying to register for mobile banking but your statement doesn't show the SC so when I try to complete the registration process. Your live chat is rubbish, the computer cannot deal with my questions so keeps directing me to your Website. What a load of rubbish!

  • jasontr51742364 jason trotter (@jasontr51742364) reported from Northamptonshire, England

    @santanderuk I’ve been waiting on hold over 90 mins over a two day period and still haven’t got through to anyone to help with my mortgage I don’t have that sort of time to wait

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • chino199716 Jason Derulo (@chino199716) reported

    @Holymumma @santanderuk Mine too got same issue recently but @blay_Cybertech on twitter helped me out. Message him now

  • dream_makeruk62 Dream_makeruk62 (@dream_makeruk62) reported

    @Zopa You should be concentrating on raising your instant access savings rate to at least 2.75% to match @santanderuk... If you can of course!🤔

  • JibberjabberB Jose 🇪🇺🇪🇦🇬🇧 (@JibberjabberB) reported

    @santanderuk apparently asking for receipt for a payment I just made is impossible and got sarcastic and rude customer service. Not that this will do anything but 🤬🤬🤬🤬🤬

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    Again @santanderuk such a crap bank with the worse wait times on phone 8 times since 9am I rung for balance . Sorry we having difficulties we pit u thro to some1 who can help 3pm still ot had help waiting for 20 mins on phone SERVICE IS AWFUL ALWAYS ******* HATE THIS BANK

  • 198kHz 198kHz (@198kHz) reported

    @Rachelle_Hulme @santanderuk Which? have reported on this - there is a clickable link in the email, which no doubt doesn't go to the Santander site.

  • YeOldeBill1 Ye Olde Bill (@YeOldeBill1) reported

    Just seen an ad with Ant & Dec for @santanderuk saying they take scams seriously. They certainly don't! I had a series of emails, apparently from Santander, except I dont have an account with them. They make it impossible to contact anyone to report the scam.

  • Deepdiver47 I'm deep,really deep (@Deepdiver47) reported

    @santanderuk @santanderukhelp Your mobile service isn't working, so I'm logging in using the Web page. Which says confirm my log on using the mobile app. See the problem here? #bankingservices #Services #appfail

  • scoobysurfer scoobysurfer (@scoobysurfer) reported

    @santanderuk Holding on the phone for an hour this afternoon trying to talk to someone about my Isa with no luck. Also tried your webchat , waited 20 mins for someone to respond on there with no luck either. Is this your normal service level or what’s happening ???

  • Mullarp111 Mullarkeys Mullarkey (@Mullarp111) reported

    1 hour 16 now phone not answering, this is my 2nd attempt, apparently Santander says I should use my mobile to call first attempt my batteries failed me after 1 hour 2 minutes. Sandanter you dont care about customer service #santanderuk

  • badlxnd Ritchie (@badlxnd) reported

    @santanderuk your live chat bot is absolutely terrible