Santander status: access issues and outage reports

Problems in the last 24 hours in Kettering, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kettering, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Kettering, England

Latest outage, problems and issue reports in Kettering and nearby locations:

• 
  Jetendra Patel (@JayPatel06) reported 5 minutes ago from Northamptonshire, England

  @santanderuk I am trying to register for mobile banking but your statement doesn't show the SC so when I try to complete the registration process. Your live chat is rubbish, the computer cannot deal with my questions so keeps directing me to your Website. What a load of rubbish!

• 
  jason trotter (@jasontr51742364) reported 58 minutes ago from Northamptonshire, England

  @santanderuk I’ve been waiting on hold over 90 mins over a two day period and still haven’t got through to anyone to help with my mortgage I don’t have that sort of time to wait

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shaun Murray (@shaunpmurray49) reported 38 seconds ago

  @hnjsamuels @santanderuk Banks are a pile of **** never open when normal people work

• 
  subconsciouscyclist (@subconsciouscyc) reported 4 minutes ago

  @santanderuk I've had a complaint open with you since March. You have admitted liability but still not resolved the issue. You have taken my money and not reduced the interest on my car finance because your systems are incapable of making this simple calculation.

• 
  Marion (@rockchick4316) reported 6 minutes ago

  @santanderuk stop sending emails about using my overdraft when the reason it happened is because you stopped sending texts to say I was nearing it. I received no notification you were doing this. Surely you’ve noticed I only pay bills from them, useless bank with no cust service

• 
  mariam (@elghwliyah) reported 6 minutes ago

  @santanderuk your customer support is awful I have been trying to contact a real human being for almost an hour - I need to dispute a charge ASAP

• 
  Joanna wight (@DieselbaxiWight) reported 10 minutes ago

  @santanderuk holding for ages. Trying to do payment. Terrible service. Can anyone help please

• 
  Mattster (@MattsterT3) reported 12 minutes ago

  @santanderuk your phone queuing system is customer-hostile. Telling a caller that the queue is “More than 5 mins” when in fact it’s >45mins isn’t very helpful. Making customers wait 45mins and then simply dropping their call? Hostile. * repeatably - yes I checked!

• 
  Marc Smith 🦊 (@marcuspolo1981) reported 12 minutes ago

  @MartinSLewis Tried switching my @santanderuk current account but they always block it

• 
  Oasis (@Oasisrvti) reported 19 minutes ago

  @santanderuk “they’ll get back to you in 48” ER it’s passed? “But they haven’t looked it have u got a confirmation we got it” but you’ve raised a complaint - yes that I was meant to hear yesterday. Talk the most amount of ****

• 
  Dorset Gooner (@dorset_gooner) reported 20 minutes ago

  So @santanderuk cards not working @AintreeRaces frustrating but will they take cash? No! No common sense at all Day ruined 👍👏🏻

• 
  Mick Holds the Line (@Mickandhismusic) reported 24 minutes ago

  @santanderuk Another thing to pass on is this weird glitch Santander online has with bank transfers . When I give my bank details to a client, they get the ‘we don’t recognise this account’. Even when it’s a Santander to Santander transfer! This issue has been going on for at least 1 year 👎