Santander status: access issues and outage reports

Problems in the last 24 hours in Kettering, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kettering, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Kettering, England

Latest outage, problems and issue reports in Kettering and nearby locations:

• 
  jason trotter (@jasontr51742364) reported 19 minutes ago from Northamptonshire, England

  @santanderuk I’ve been waiting on hold over 90 mins over a two day period and still haven’t got through to anyone to help with my mortgage I don’t have that sort of time to wait

• 
  Jetendra Patel (@JayPatel06) reported 32 minutes ago from Northamptonshire, England

  @santanderuk I am trying to register for mobile banking but your statement doesn't show the SC so when I try to complete the registration process. Your live chat is rubbish, the computer cannot deal with my questions so keeps directing me to your Website. What a load of rubbish!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elizabeth Tillyer (@ElizabethT34440) reported 3 minutes ago

  @santanderuk So, Dad opened his account 8th June (Shipley) 1-3pm. but the clerk failed to enter Dads address correctly. After weeks of frustration and no sight of the money, I'm disgusted this clerk bragged about 'have been doing this all week' Today the error was rectified.

• 
  pink ladies plymouth (@loveforplymouth) reported 5 minutes ago

  @santanderuk We called as the wait is terrible can’t even give us an appointment over the phone got told to come in today but the cue is massive plus only 2 staff again no one on the floor helping staff should have the AVAILABILITY TO HELP IN BRANCH

• 
  Lucy Dorrington (@TheParentGame) reported 8 minutes ago

  @santanderuk @TSB Why have you blocked access to online banking unless various ID demands and proof of earnings are met? You say it's the law, but I bank with Barclays and NatWest and haven't had to do this? I don't see how it's only necessary for you?

• 
  Sheila kirkby (@kirkbysheila28) reported 9 minutes ago

  @santanderuk @StumpyRabbitt @santanderuk why are you doing this to existing customer why not just to new customers? I hope it doesn’t happen to me I have been a customer of yours since you were abbey national 😳

• 
  Chezzy Rezzy (@ChezzyRezzy) reported 9 minutes ago

  @santanderuk No thanks. I'll just look into switching my account to a bank that actually gives a ****.

• 
  Diane Greger (@DianeGreger) reported 11 minutes ago

  @HWarlow @santanderuk Incompetent employees are hired mostly DEI and how no idea about customer service nor how to do the job correctly.

• 
  Ian Melville (@irmelville) reported 12 minutes ago

  @santanderuk The shocking level of customer service you are showing today is perhaps the worst I've had to deal with in a long time...

• 
  Chris (@Chrismorro1874) reported 14 minutes ago

  @santanderuk have the worst customer service I have ever experienced, quick enough to take your money but not one person wants to help you on the phone…shambles

• 
  Tim B. (@The_Swell_Shark) reported 15 minutes ago

  @santanderuk Thanks for responding, but I've already used that tool. The issue itself is with capturing the photo of the cheque. No matter what angle, light or background, your app won't complete the process. Awful. Just awful. 👍

• 
  Nick (@petch_nic) reported 18 minutes ago

  @santanderuk Why is your chat service not transferring me to a human agent? What is the problem