Santander status: access issues and outage reports

Problems in the last 24 hours in Kenilworth, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kenilworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Kenilworth, England

Latest outage, problems and issue reports in Kenilworth and nearby locations:

• 
  Jo (@josephineinnit) reported 17 minutes ago from Solihull, England

  @Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.

• 
  Jo (@josephineinnit) reported 21 minutes ago from Solihull, England

  @santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.

• 
  Diane Davies (@DiDav246) reported 36 minutes ago from Coventry, England

  @santanderuk my grandson saves his hard earned cash with you He paid in 450 to a machine in Coventry a member of staff saw him do this. Error message showed only £235. This was queried following day but they insist machine has verified it Remember Post office fiasco Shoddy work

• 
  Luke Walker (@Walks_Luke) reported 46 minutes ago from Solihull, England

  @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daryl M (@MyBallsWazHot) reported 37 seconds ago

  @santanderuk any chance of someone from customer services picking the phone up??? Taking ages

• 
  K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏼 (@IVFBabyOnBoard) reported 4 minutes ago

  @ColinCyclone @santanderuk @santanderukhelp Oh wow - so that customer service was entirely wrong too?! 😫😫

• 
  The Navigator (@Navigator429) reported 6 minutes ago

  @santanderuk hi. You’re impossible to contact! I need to email you or speak to a human but I can’t get past your useless AI bot.

• 
  ADUK2025 (@ADUK2025) reported 8 minutes ago

  @BROKENBRITAIN0 My bank app wants this from me to use it already. @santanderuk They can **** off.

• 
  For Hod,for Harry,for England & St george (@CoulsdonTHFC) reported 10 minutes ago

  @santanderuk Then after updating my details I go on the app & you’ve cut off my mobile banking access so I have to do it all again 😡

• 
  Tom King (@silentshark) reported 11 minutes ago

  @santanderuk any chance you could answer your phone? Appaling service

• 
  Gary McEwan (@GaryMcEwan72) reported 14 minutes ago

  @mturner1961 @santanderuk My 94 year old grandmother got the exact same thing. She no longer had a driving licence or passport so ultimately had to switch because Santander had restricted access. And she had the account for years and never had she been asked for this.

• 
  Mattster (@MattsterT3) reported 15 minutes ago

  @santanderuk your phone queuing system is customer-hostile. Telling a caller that the queue is “More than 5 mins” when in fact it’s >45mins isn’t very helpful. Making customers wait 45mins and then simply dropping their call? Hostile. * repeatably - yes I checked!

• 
  AP (@andyparsons3) reported 15 minutes ago

  @santanderuk @santanderukhelp thinks it is a five-star rating but customer service response time that belongs in the last century. Pick one to be proud of.

• 
  Ian Cranston (@cranston65) reported 19 minutes ago

  @santanderuk @santanderukhelp perhaps you could explain an issue I still have with international transfers - there appears to be no way to see transfers that are currently processing or are pending - these MUST be clearly & easily visible against my account