Santander status: access issues and outage reports

Problems in the last 24 hours in Kenilworth, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kenilworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Kenilworth, England

Latest outage, problems and issue reports in Kenilworth and nearby locations:

• 
  Luke Walker (@Walks_Luke) reported 4 minutes ago from Solihull, England

  @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

• 
  Diane Davies (@DiDav246) reported 14 minutes ago from Coventry, England

  @santanderuk my grandson saves his hard earned cash with you He paid in 450 to a machine in Coventry a member of staff saw him do this. Error message showed only £235. This was queried following day but they insist machine has verified it Remember Post office fiasco Shoddy work

• 
  Jo (@josephineinnit) reported 32 minutes ago from Solihull, England

  @santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.

• 
  Jo (@josephineinnit) reported 48 minutes ago from Solihull, England

  @Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Glenn Clark (@mobroglenn) reported 7 minutes ago

  @santanderuk @santanderukhelp Im trying to set up my online account for new credit card. For some reason your system has automatically assigned outdated email and mobile contacts to this new account. I want to chat online to sort this out but your AI won't let me! Please help

• 
  John Calvey (@JC_Rammy) reported 7 minutes ago

  @santanderuk hi, Inhave been on the phone for 29 minutes listening to music and you have just cut me off. I am trying to sort out an account for a 95 year old man. Are you being deliberately unhelpful or is this your normal customer service?

• 
  Paul (@tooshortplanks) reported 8 minutes ago

  Just contacted @santanderuk by telephone to ask for a replacement card. The customer service was shocking. Every time I asked for a replacement the agent kept wanting me to try other actions, even after explaining what I had experienced.

• 
  Garry Peat (@RidgewayRam) reported 10 minutes ago

  @santanderuk what the hell is happening with Cahoot? Just opened an account and it has opened 19 accounts and still going? Had to spend 40 minutes on the phone to close the first 9 down but have now given up. Very stressful and concerned about a scam

• 
  Chezzy Rezzy (@ChezzyRezzy) reported 10 minutes ago

  @santanderuk No thanks. I'll just look into switching my account to a bank that actually gives a ****.

• 
  AK (@ghatispeaks) reported 11 minutes ago

  @ClareWiener @santanderuk Agree. . Terrible service. Time to move to first direct

• 
  Flagship2UK (@Flagship2UK) reported 12 minutes ago

  @santanderuk hi - just checking if the App has had an upgrade and removed all statements or I just can’t find them. Hoping you can help?

• 
  The Navigator (@Navigator429) reported 13 minutes ago

  @santanderuk hi. You’re impossible to contact! I need to email you or speak to a human but I can’t get past your useless AI bot.

• 
  Lucy Cawley (@LucyCawley3) reported 15 minutes ago

  How long bankin down 4 @santanderuk

• 
  Try Type (@try_type) reported 16 minutes ago

  @santanderuk useless service. 48 minutes on the phone to fraud and nothing.