Santander

Is Santander down in Horsham, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Horsham, West Sussex, England 03/31/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Website (27%)

    Website (27%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ro65876126 RobbTerr (@ro65876126) reported

    @santanderuk Worse than Let’s get ready. Awful.

  • hareandgoose Dr Jack of all Trades 💙 (@hareandgoose) reported

    Banks expecting people to spend hours on call to get through to speak to ‘specialist’ advisors these days. Service just not good enough @santanderuk

  • AmandaSnelling Amanda Snelling (@AmandaSnelling) reported

    @santanderuk terrible service. Take out a credit card and they don’t offer you what they said you would AND you get charged for the privilege ?! Do not take out a Santander card! Tried to submit a complaint but apparently they don’t want to know !!

  • mayte10000 May (@mayte10000) reported

    @santanderuk need help with one of your subsidiary who's not letting me withdraw money from my account!

  • Reeaz76 Reeaz (@Reeaz76) reported

    @santanderuk my elderly mother goes to your branch asking for help. She got fobbed off by your staff. Mum was worried about a transaction on her account, she was told to contact the shop. She wanted to open a savings a/c, and told to come back in 2 weeks. Really unhelpful staff.

  • JimGilroy Jim🔻⚫️ 💙 🇪🇺🏳️‍🌈 (@JimGilroy) reported

    I still haven’t heard back from the arseholes that are @santanderuk @santanderukhelp regarding my complaint. Im prepared to take it all the way to the ombudsman you useless shower of ****. Because you deserve it.

  • m18ck michael brooks (@m18ck) reported

    @santanderukhelp @santanderuk 22 days today with no bank account and no access to any money you are a joke Santander

  • JimGilroy Jim🔻⚫️ 💙 🇪🇺🏳️‍🌈 (@JimGilroy) reported

    Made a big mistake opening a @santanderuk savings account a few weeks ago. I still can’t access my account with them online, via mobile or over the phone. Had to raise it as a complaint which is still not resolved. Just waited on the phone for an hour to get through to an idiot.

  • mark_topps Mark Topps (@mark_topps) reported

    @santanderuk what is happening with the opening of my limited eSaver account? Applied 15th October was told I’d hear from you in 3 working days. Heard nothing from you. I see you’ve now lowered the % interest rate so will I still get the original rate?

  • ali_howse Alison (@ali_howse) reported

    @santanderuk "easy access" ... you have blocked me "for security reasons" for trying to withdraw my own money. ******* joke.