Is Santander down in Horsham, West Sussex, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Horsham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Transactions (31%)
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Mobile App (27%)
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Website (15%)
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Login (14%)
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Transfer (11%)
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Withdrawals (3%)
Live Outage Map Near Horsham, West Sussex, England
The most recent Santander outage reports came from the following cities: Horley and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 Horley |
Website | |
| Guildford |
Mobile App | |
| West Sussex |
Mobile App | |
| Haywards Heath |
Withdrawals | |
| Henfield |
Website | |
| Crawley |
Website |
Community Discussion
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Santander Issues Reports Near Horsham, England
Latest outage, problems and issue reports in Horsham and nearby locations:
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Erik n Erika With A K
(@Erik12354) reported
@santanderuk honestly you need to sort yourselves out, I need help urgently and I myself am unable to get through on the phones, we need 24 hour call centres for our banking, for any problem, not what currently is in operation. if you fine myself for the problem I’m not paying.
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Yasin Ibrahim
(@yigames) reported
@santanderukhelp Clearly its this kind of miscommunication between Enact & @santanderuk that issues like this happen. Why hand off the conveyancing to be done by Enact when they can get away with anything? who is governing them? Why have Enact represent Santander when they can't help? @TheFCA
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Scouse Number 1
(@ScouseNumberOne) reported
@santanderuk That’s it, I am now removing all my accounts from @santanderuk the level of service is non existent, just being left on hold to speak to incompetent unhelpful muppets…!🤬
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@santanderuk I appreciate that the pandemic has caused enormous pressure on call centres but over the past 2 years I have not encountered such a bad service. Thinking of changing our business account
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RtwRich
(@RTWRich) reported
When 'chat' functions are so bad, it's quicker to go into branch to get an answer from @HSBC_UK @santanderuk @santanderukhelp Broken experience design, never-answered messages. Replacing old message systems that at least worked. All about mighty profit & extreme rewards for some?
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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Jonny Roberts
(@Jonnyr67) reported
@santanderuk . Not happy today to receive a letter from you telling me that the cheque I paid in was returned incomplete. Not only do you not have the ability to pay in a cheque but the cashier then didn't even scan the reverse! Rubbish service. You need to be better.
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✿.*☆.Ｍａｘｉｅｊａｎｅ.☆*.✿
(@maxiejane) reported
Credit where credit is due. @santanderuk have unblocked my account after a week of frustration and stress. Thank you for resolving the issues. #safisfied #greatoutcome #happyclient
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James
(@james_jamesgee) reported
Is it just me or are Santander’s support and service standards the absolute pits!? That’s a couple of hrs of my life I’ll never get back- and problem still unresolved 🤬 @santanderuk @santanderukhelp
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Isla Dowds Skinner
(@Isla_Skinner) reported
@santanderuk 45 mins on hold and I understand that you may have significant staffing issues but my goodness that thumps music is very very wearing for that length of time and verbal interjections too frequent! Please - something soothing and varied not stressful!