Santander

Is Santander down in Horsham, West Sussex, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Horsham, West Sussex, England 10/18/2025 11:30

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (30%)

    Website (30%)

  3. Transactions (17%)

    Transactions (17%)

  4. Login (15%)

    Login (15%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ayoung140_ann Youngannie (@ayoung140_ann) reported

    @santanderuk any possible danger anyone will EVER respond? Disgusting customer support!

  • eurograffiti Michael Smith (@eurograffiti) reported

    @santanderuk No one answering my calls today - your website doesn't work and phone rings and rings then hangs up - trying to pay you some money - do you want it or not?

  • calumjmack Calum 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@calumjmack) reported

    @Flaneurble @Easy_As_He_They @santanderuk That was very well publicised at the time and McPartlin was remorseful, took time away from the public eye and took the time to fix it. Very little publicity on Boy George 🙄 just because you are a gay man does not give you a free pass. I say that as a gay man.

  • sen_j59 Seán O (@sen_j59) reported

    Am currently on the phone to @santanderuk and am already waiting more than 30 minutes to speak to an adviser. Does anyone use a bank or financial services company that provides a decent customer friendly service??? Asking for a friend!

  • shankleychamp Stan's Mum 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@shankleychamp) reported

    @Easy_As_He_They @Flaneurble @santanderuk Unless of course you have been present when the life support was turned off for a child hit by a drunk driver. Check yourself before making stupid sweeping statements

  • jaipeva3 Fairworld (@jaipeva3) reported

    @santanderuk I waiting now 45 minutes on still now being able to talk to someone as your service are DREADFUL

  • BellCM1985 CM Bell 🇺🇦 (@BellCM1985) reported

    @PayPalUK Speed up your credit card processing. Takes days to pay down any usage of your paypal credit facilities. How is it instant on one but up to a week on the other? I pay @santanderuk it clears immediatly

  • zoeclarksonx Zoe (@zoeclarksonx) reported

    @santanderuk think your app is down, can’t make any payments from it?

  • RobRonsson Robert Ronsson (@RobRonsson) reported

    @sen_j59 @santanderuk I've been with @firstdirect almost from their beginning. UK-based telephone help and I very seldom wait more than a few minutes. Good for on-line banking too.

  • ThePeakyPlumber Peak Heating (@ThePeakyPlumber) reported

    Hey @santanderuk i know your lines are really busy (insufficiently staffed) and i know your web site says there's a form there (but there isn't , really is there ) Other then going into town to see the clerk is there a way you can send me the form to dispute a payment. Thanks