Is Santander down in Horsham, West Sussex, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Horsham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (39%)
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Transactions (20%)
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Login (20%)
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Website (19%)
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Withdrawals (3%)
Community Discussion
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Santander Issues Reports Near Horsham, England
Latest outage, problems and issue reports in Horsham and nearby locations:
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Cyclefree
(@Cyclefree2) reported
@santanderuk Why is your customer service SO APPALLING! Impossible to get through by phone to anyone who knows what they are talking about.
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Jayne Dinnin
(@JayneDinnin) reported
Hi @santanderuk My daughter has opened a student account last week. The first time she deposited money in the branch the machine took £20 of her cash. She went to the help-desk in the branch immediately and was told it would be refunded. Now you're saying it won't ...Explain?
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Floydoggs
(@Floydoggs) reported
@red_end69 @santanderuk They send them to everyone on the chance that santander account holders will give them their login details. A Nigerian Prince (I pay for his kids to go to college) told me.
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Stephen wain
(@blackslugking) reported
@santanderuk I’ve spent all day trying to get though to your customer service via phone. Does anyone work on a Tuesday??
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lambs_ear
(@lambsear4) reported
@santanderuk yay, now been waiting 45 mins for customer services line to answer🥳
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Richard Bromley
(@bromers_) reported
@santanderuk an hour and a half waiting in a phone queue, and still no answer. Fairly urgent issue, can't wait any longer.
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MikeWill
(@mikewill37) reported
Not impressed with @santanderuk Daughter has had fraudulent use of her card with someone buying things from Amazon. Santander seem to not give a **** and have told her to ring Amazon. This is from the fraud team. Glad I am with @HSBC_UK as they could teach how to handle this
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Stuart Mills
(@smevergance) reported
Terrible service from @santanderuk today. It took 35 mins to get my call answered (to report fraud) and was then told that I was being transferred to the fraud team but was again put in a hold queue. I gave up after an hour!! #badservice
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Fwdmgmt
(@Fwdmgmt2) reported
Two days after switching from @firstdirect to @santanderuk and it has been farcical. No access to my accounts and extremely poor customer service.
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Richard Stirling
(@Rchards) reported
@carolinefiennes @santanderuk @fletcherr I do for outgoing but haven’t used it for incoming payments. Just absolutely staggered by how bad the service from Santander has been. They are sat on a non-trivial amount of money with seemingly no way to access it…