Santander

Is Santander down in Horsham, West Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Horsham, West Sussex, England 05/10/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Transactions (27%)

    Transactions (27%)

  3. Login (15%)

    Login (15%)

  4. Website (14%)

    Website (14%)

  5. Transfer (11%)

    Transfer (11%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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Santander Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Pushpas_Kitchen Devesh Patel (@Pushpas_Kitchen) reported

    @santanderuk I have been waiting weeks for a reply to my query on my approved mortgage application. Can anyone help as I need this in order to complete?

  • Vporia Vandana Saxena Poria OBE (@Vporia) reported

    2/2 @santanderuk and @MetroBank_Help what way is there for her to get access when she can't access her UK phone no, nor remember account details as she never expected to be here for this long? There has to be a solution?

  • wf4ajb Lord Barlow 😷 (@wf4ajb) reported

    @santanderuk I'm having issues with the online banking. Log in OK then whenever I click anything it puts me back to login page. Using Google chrome.

  • IanCMBE Ian ******* MBE (@IanCMBE) reported

    @santanderukhelp @santanderuk any idea when I’m going to be able to use my direct debit card to pay my @TheAA_UK breakdown membership? I tried last week and apparently there’s a problem at your end?

  • LaLaLampey Rachel Anne Lampey (@LaLaLampey) reported

    @santanderuk the website to log in seems to keep freezing each time I try to access it. Is there a problem?

  • bryanwilson57 Bryan Wilson (@bryanwilson57) reported

    @santanderuk I am complaining currently about your abysmal service. Your Complaints Department are utterly hopeless. SANTANDER THE STRESSFUL BANK.

  • mk_gr Marcus is still my name (@mk_gr) reported

    @santanderukhelp It's now June 29th, and apart from an email saying something along the lines of "we have raised this with the specialist loan contact" I still haven't heard back from anyone regarding this issue. Is this how @santanderuk treats all its customersr?

  • JustinC35655829 Justin Clark (@JustinC35655829) reported

    @santanderuk what happens if you subscribe to a service but give the wrong 3 digit security number?

  • WiganStarJr Ethan (@WiganStarJr) reported

    @santanderuk can I have help please

  • IanCMBE Ian ******* MBE (@IanCMBE) reported

    @santanderuk any idea when I’m going to be able to use my direct debit card to pay my @TheAA_UK breakdown membership? I tried last week and apparently there’s a problem at your end?