Santander

Is Santander down in Hitchin, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hitchin, Hertfordshire, England 05/24/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Transactions (23%)

    Transactions (23%)

  3. Login (15%)

    Login (15%)

  4. Website (14%)

    Website (14%)

  5. Transfer (9%)

    Transfer (9%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Hitchin, England

Latest outage, problems and issue reports in Hitchin and nearby locations:

  • tickton1969 Donna (@tickton1969) reported from Royston, England

    @MorganBroadcast I have no advice to give here, just wanted to say how sorry I am that this has happened to you. And as a long time customer of @santanderuk am utterly appalled at their actions. I hope this works out for you x

  • palmsjane1965 Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LucyB95CB LucyB (@LucyB95CB) reported

    Hi @santanderuk I went to branch in December before Xmas to change my address and have since had letters to my new address. Today I’ve had a letter (redirected by Royal Mail) that was sent to my old address, it’s dated 10th Jan. Can you help please?

  • laniehay Lanie (@laniehay) reported

    @santanderuk I’m trying to fill in the form for a direct debit and it’s asking for a branch address. My branch in Runcorn closed down so do I put the Warrington address?

  • dereklam_ Derek Lam (@dereklam_) reported

    @santanderukhelp @santanderukhelp @santanderuk you’ve given on me as a customer ? At least give back the money you owe me and let me close my account!

  • SEgerton92 Shan (@SEgerton92) reported

    Anyone else have issues with @santanderuk refusing card payments tonight online? Have a car seat to buy and card being refused. (again) No issue with funds. Nothing but issues with them, worst thing I ever did switching.

  • PaulFbraai PaulF (@PaulFbraai) reported

    @santanderuk been trying to get hold of the help desk for 45 mins and still holding. WTF is going on?????

  • jdmow John Mowbray (@jdmow) reported

    @santanderukhelp After 3.5 hours waiting I got to speak to someone. I gave my details and he cut me off. He could ring back but he hasn’t. What a disgraceful service you have. Rarely come across anything as bad as this @santanderuk

  • bigdaddyrhyd Rhydian Morris (@bigdaddyrhyd) reported

    @santanderuk @santanderukhelp Get this for customer service. Range 1pm re Fraud Case on hold for 1 hour. Range different number then whilst query some details the agent hung up (on a Fraud case!). Then got through to someone helpful but had to pass me to another department. ...1

  • edison_goff Edison Goff (@edison_goff) reported

    @Rob_H_500 @santanderuk @santanderukhelp Did you figure this out having the same problem

  • Wadders06 Mrs Wadders🌍 (@Wadders06) reported

    @santanderuk I’ve been on hold waiting to speak to someone (I was put through by one operative) for over an hour. Your website can’t help me. My card isn’t working and no-one knows why. This is really poor.

  • KimTunnicliff Kim Tunnicliff (@KimTunnicliff) reported

    @santanderuk just had the phone put down on me whilst trying to ask for a replacement letter for my 13 year old daughters mini account! Was on hold for 40 mins before getting through! This is very poor customer service, when only need letter 1 of 1 reissuing! NOT GOOD Santander!