Santander down? Current status and problems in Hingham, Norfolk, England

Problems in the last 24 hours in Hingham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Creature Tales (@creaturetalesuk) reported 11 seconds ago

  @santanderuk existing customer. How am I meant to get help with a query. On hold on the phone for over 2 hours every weekday with no luck. Here I am again this morning...I have a job to go to so cant remain on phone all day. Have also tried online chat.

• 
  Anthony Monks (@thisismrmonks) reported 4 minutes ago from Preston, England

  Well @santanderuk @santanderukhelp please, please pass on my thanks to Melissa in your contact centre. She was absolutely brilliant, after four times of not getting a proper answer from your chat service (I talked to humans not the bot) she was brilliant and has made my day.

• 
  Xander Bylo 🇺🇦 (@xanderbylo) reported 7 minutes ago

  Just spent over 2 hours #onholdwith @santanderuk @santanderukhelp because they incorrectly withdrew our mortgage 2 days before we were due to exchange and they are not responding to our solicitor. As soon as I got through they hung up… Absolutely shocking customer service!

• 
  Gabrielle Van der Velde (@mumsonamission2) reported 7 minutes ago

  @santanderukhelp @santanderuk you have totally failed in your customer service - so now you want to triple my mortgage payment because you didn't action a request made on September 13th - shame on you

• 
  RosinaC (@RCantaldo) reported 12 minutes ago

  @Marciathewriter @santanderuk Absolutely outrageous service you have received Marcia. The fact the twitter team on here couldn't pass your number to the said department for them to call you is beyond unprofessional and completely lazy. Hope you got it sorted.

• 
  Anna Pattenden (@CopybyAnna) reported 18 minutes ago from London, England

  I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

• 
  Arron Stobbs (@ArronStobbs) reported 21 minutes ago

  @SamTwits @santanderuk 2hrs wait are you sure it wasn't the uk @child-maintenance service, their times are around the same

• 
  John the ... (@Johnh1971) reported 22 minutes ago

  @santanderuk I’ve had a problem paying in to one of you atm and am out of pocket, tried the no on machine but been on hold well over an hour, please can you help

• 
  Kilmamouse (@mcsporran_james) reported 24 minutes ago

  @santanderuk @VictoriaScone Answer the phone. Yer customer service is #dreadful . Employ more staff. On hold...#awful

• 
  Sir Miss Spoke (@harduphall) reported 26 minutes ago

  Why does it cost so much in time and money to get really poor customer service in this country? I spent over one hour on phone and still my problem is not resolved and I have to write yet another letter. @santanderuk