Santander status: access issues and outage reports

Problems in the last 24 hours in Hingham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fiona Sands (@sands_fiona) reported 1 minute ago

  @santanderuk @TSB First experience of using the new payment screens in the Santander Connect account to import a file with multiple payments. You have taken something that was world class and replaced it with something terrible whilst attempting to tell your customers that this is an improvement.

• 
  Oasis (@Oasisrvti) reported 4 minutes ago

  I hope everyone that works @santanderuk wakes up with their bank account blocked, maybe then they might be better at customer service and information

• 
  linda fraser (@lindafraser13) reported 4 minutes ago

  @santanderuk Very disappointed Santander don’t have a email to contact customer service. Had a problem resolved but only after hours on live chat with 5 different agents, being timed out & needed to login again. It’s not good enough .

• 
  Jools Parker (@joolsparker) reported 6 minutes ago

  Appalling service at @santanderuk in #Oxford Ridiculous and unclear ‘queuing’ system for the counters. Left waiting despite there being no other customers.

• 
  Soup Dragon (@SoupySoupySue) reported 6 minutes ago

  @santanderuk @TSB Is Santander down at the moment? I can't log on to online banking and my card won't work on the chip or with the pin. Either in a shop or at a cash machine.

• 
  FantasticWildlife (@FantasticWildl1) reported 9 minutes ago

  @santanderuk @TSB Santander makes billions profit a year despite driving UK services down. They say they are charging 120 GBP a year for forever free accounts bcoz of Labour's regulations. You can stp them by writing to Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR.

• 
  audreygallagher (@audreygallagher) reported 9 minutes ago

  @santanderuk @TSB Met another elderly men with his son outside who drove over 20miles to get a statement they needed.. I recommended they phone they said they had tried but no one could understand them.. This is awful for the most vulnerable

• 
  MBUR337 (@MBUR337) reported 12 minutes ago

  @HalifaxBank “UK property market cooling is short term” @michaeljburry where I have heard that before? is there another ‘big short’ in play? Who’s playing the short? I feel problems for liquidity with @santanderuk coming 2027 with there combined credit and mortgage products.

• 
  Oasis (@Oasisrvti) reported 19 minutes ago

  I wonder how long il be tweeting about how awful @santanderukhelp @santanderuk is and how much more they’re going to lie & do nothing. 4 days in counting. Access blocked, they have information, they are to lazy to review, staff say right to complain. Full of 💩

• 
  726 Green Line (@726Line) reported 20 minutes ago

  @santanderuk @TSB I certainly won't be banking with Santander. Your customer service leaves a lot to be desired. I had an absolutely appalling experience with your organisation when my late wife died. Your CEO comes across as hopelessly out of touch!