Santander

Is Santander down in Hethersett, Norfolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hethersett, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hethersett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hethersett, Norfolk, England 12/02/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports Near Hethersett, England

Latest outage, problems and issue reports in Hethersett and nearby locations:

  • baxter1012 Baxter Poo (@baxter1012) reported from Norwich, England

    @santanderuk the mobile app is not working!!!!!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • oroman348 #oromani973 (@oroman348) reported

    @santanderuk hi I’m Oliver from Bristol I work in the NHS but my wages aren’t enough to cover my expenses I have problem with overdraft.please help…

  • stu_stafford Stuart stafford (@stu_stafford) reported

    @monzo your customer service is awful. 3 hours now sat in a car dealership waiting for you to increase my card payment limit. Being fobbed off with generic answers. @santanderuk can I come back please?

  • JanBColligan Jan Colligan (@JanBColligan) reported

    @santanderukhelp This is totally unacceptable for a company the size of @santanderuk for me a shareholder to be unable to access statements and be told to try another browser, don't use WiFi etc. The problem is with you. The link to view statements goes to FAQs. Shambolic unfit for purpose

  • TwitTwoToo TwitTwoToo (@TwitTwoToo) reported

    @santanderuk After 9 days & 4 hrs speaking to 10 different people,some un-contactable anlst in back office security unlocked my a/c tks.No-one contacted me. Quiet non proactive cust service isn’t the way.Pls look at @Octopus @g__j as a shining light in ownership in customer comms

  • Adrian_J_S Adrian J (@Adrian_J_S) reported

    @chickenruby @santanderuk Mine wasn’t a scam but over paid my gas & electric account by £4600 by mistake. Took 3 weeks to get it back and the bank didn’t want to help nor did the energy company until threatened with legal action

  • mand282 Amanda Connolly (@mand282) reported

    @santanderuk they way you interact with clients can have a long term effect, my mortage runs out in 2 years and I won't be renewing with you. I will wait a few years to change my bank account too as too many swaps is bad for my credit rating. Be mindful of service.

  • ernmander ernmander (@ernmander) reported

    Amazing how @santanderuk are so quick to put up interest rates on my mortgage. But extremely slow to put up interest on my bank account. Quick to make the mortgage go up to %4.5 but slow to make bank acct %2. Mmm why isn’t my bank acct internet %4.5 ? Robbing bastards

  • shammyrock MAURA (@shammyrock) reported

    @santanderuk online booking is so frustrating. Does anyone suffer same problem with santander. Cannot pay any large amounts online and can't even set up a standing order online... poor old fashioned set up!

  • ernmander ernmander (@ernmander) reported

    Amazing how @santanderuk are so quick to put up interest rates on my mortgage. But extremely slow to put up interest on my bank account. Quick to make the mortgage go up to %4.5 but slow to make bank acct %2. Mmm why isn’t my bank acct rate %4.5 ? Robbing bastards

  • timmac1961 tim macgillivray (@timmac1961) reported

    @c_kedge @santanderuk Sorry to hear. I hope it get resolved for you and you get to feel better about things generally. It isn’t easy I know, and the winter weather makes us all feel down.