Santander down? Current status and problems in Hereford, England

Problems in the last 24 hours in Hereford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hereford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Hereford, England

Latest outage, problems and issue reports in Hereford and nearby locations:

• 
  Andy Downing (@DowningAndy) reported 35 minutes ago from Dymock, England

  @santanderuk I appreciate that the pandemic has caused enormous pressure on call centres but over the past 2 years I have not encountered such a bad service. Thinking of changing our business account

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Susanne Humphreys 🌸 (@Tedsmomma) reported 5 minutes ago

  @santanderuk Hi, is there any reason I can’t access my account via the app? No updates required. Logged on online to be told to go to app to verify??? Very frustrating.

• 
  Hutchy (@Paulhut20013625) reported 8 minutes ago

  @santanderuk absolute joke impossible to book an appointment in branch tried online and through call centre number

• 
  Iestyn Edwards (@IestynEdwards) reported 9 minutes ago

  @santanderuk Was on hold just now for twenty minutes, heard the dial tone for a few times, then the connection was broken at your end. Don't want to wait again for the same thing to happen. Suggestions, please?

• 
  Elaine Gladman (@gladders1) reported 11 minutes ago

  @santanderuk absolute disgraceful customer service trying to get hold of a person waited 10 minutes no reply.. poor poor service

• 
  Simon Mone (@simonmone) reported 11 minutes ago

  Closed my @santanderuk savings ac and my Zero cc (had it for 11 yrs). Cahoot card next (which I've had for even longer) then kids current ac's. 20 years a customer and it all changed on one call which was recorded for training and quality purposes #irony #poorcustomerservice

• 
  Mike Lowe (@mickeylove24) reported 14 minutes ago

  @santanderukhelp No one has been in touch. It’s been five months. My credit score is now in the poor band. My credit card companies might take them away. @santanderuk clearly don’t care about this and the impact terrible service has on people

• 
  D₳N_H (@DHolbrooke82) reported 15 minutes ago

  @santanderukhelp 2 hours left in my hotel before I have no access to water, shelter and electricity in nearly 40°c heat. And this is @santanderuk supposedly keeping me safe

• 
  Sharon Ickeringill (@sclip3) reported 17 minutes ago

  @santanderuk @santanderukhelp Called 3 times now and been on hold 35 mins and cut off, No human webchat or email contact. Why is it so impossible to get help with being able to use my bank card. @antanddec don’t mention that in the adverts 🤬😤

• 
  D₳N_H (@DHolbrooke82) reported 22 minutes ago

  Day 2 stuck on Phi Phi island with no money after @santanderuk blocked my card and they still can't work out how to give me access to my own money. Useless!!

• 
  Damien Shields (@Dsfox6) reported 25 minutes ago

  I don’t know who has the worse customer service @MillerandCarter @AvivaUK @santanderuk let’s start a poll?