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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Hereford, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hereford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hereford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Santander Issues Reports Near Hereford, England

Latest outage, problems and issue reports in Hereford and nearby locations:

  • DowningAndy
    Andy Downing (@DowningAndy) reported from Dymock, England

    @santanderuk I appreciate that the pandemic has caused enormous pressure on call centres but over the past 2 years I have not encountered such a bad service. Thinking of changing our business account

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • PixelPrincessRG
    The Pixel Princess (@PixelPrincessRG) reported

    @chaosprimeZ @santanderuk I can imagine! Their customer service for me was non existant. On the other hand, although I havent suffered fraud since, Nationwides branch staff have virtually fell over themselves to help with other queries.

  • irmelville
    Ian Melville (@irmelville) reported

    @santanderuk The shocking level of customer service you are showing today is perhaps the worst I've had to deal with in a long time...

  • andyparsons3
    AP (@andyparsons3) reported

    @santanderuk I was expecting that response, and I get to pay for the poor service too with a monthly fee yay!

  • kirkbysheila28
    Sheila kirkby (@kirkbysheila28) reported

    @santanderuk I did when you restricted my online app but you didn’t help 😳 I have been a customer since 1992 when you were abbey national.

  • andy_horner
    Ash 1974🔴🏐 (@andy_horner) reported

    @santanderuk Well, after authorising an unsanctioned withdrawal, they now cant give me access to my mobile or online banking! Cowboy banking basically. Customer service or security cant do a thing either!!

  • OliviaD150
    Liv ✨ (@OliviaD150) reported

    @MartinSLewis how do we follow up after emailing re miss-sold car finance issue. No response from company @santanderuk using your template 😢

  • Midnight_x83
    . (@Midnight_x83) reported

    @santanderuk The issue is that after four hours a customer service rep has yet to join the online chat.

  • thenobbs
    From The Land Of The Midnight Sun (@thenobbs) reported

    @santanderuk All the details entered in the app are the same as my online banking when I set the app up, so if there was a problem someone would have access to my online banking which they dont. Giving you a digital photo id is useless unless you can also view my face.

  • adhorstrebor
    rhoda roberts (@adhorstrebor) reported

    @sharrond62 I just had to tussle with @santanderuk when my 74 year cousin had huge problems downloading their app. After hours and hours of trying and battling AI for him, he was told to go to branch (50mile roundtrip)😬eventually got £200 compensation but I still had to take him 🤬🤬🤬

  • SickSide3
    Sick Side (@SickSide3) reported

    @santanderuk The other issue is when I ring up your CS, it normally takes 40 minutes for anyone to answer the phone Once answered, details taken - I’m put on hold for another 20 odd minutes Then when I do speak to someone - they tell me I need to go to a branch!!!