Santander status: access issues and outage reports

Problems in the last 24 hours in Dymock, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dymock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Dymock, England

Latest outage, problems and issue reports in Dymock and nearby locations:

• 
  Andy Downing (@DowningAndy) reported 23 minutes ago from Dymock, England

  @santanderuk I appreciate that the pandemic has caused enormous pressure on call centres but over the past 2 years I have not encountered such a bad service. Thinking of changing our business account

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daffa Daffer (@Daffa_Daffer) reported 4 minutes ago

  @santanderuk 45 minutes wait - so far - on your fraud line. Employ some staff will you. This is an abysmal level of 'service'.

• 
  AP (@andyparsons3) reported 5 minutes ago

  @santanderuk I was expecting that response, and I get to pay for the poor service too with a monthly fee yay!

• 
  Edward Terry (@iamedterry) reported 7 minutes ago

  @santanderuk I think that’s symptomatic of a bigger issue. Having to wait 8 hours for text support says many things about your systems. 1) The AI chat assistant doesn’t deliver; 2) There are fundamental underlying issues that are causing so many people to need support (the bigger issue).

• 
  Geronimog (@geronimo2497) reported 9 minutes ago

  @David90shaw This is already happening if you use mobile banking apps, with the threat of restricted access to said app if you don't comply and upload photo id, thus forcing you into branches that are closing on a daily basis @santanderuk the latest do this.

• 
  iqbal singh (@isingh1969) reported 10 minutes ago

  @santanderuk I am so disappointed with your service at Ilford branch. No one was available to help despite waiting 2 hours. The phone service is a joke, been waiting half an hour and have now given up. Hopefully you see this and respond. I'll look to take mine elsewhere.

• 
  ∆ (@intelcymru) reported 11 minutes ago

  Sick Sikh seek help @santanderuk

• 
  Maks (@omgitsmaks) reported 19 minutes ago

  @santanderuk Are these advisers also able to help with a money transfer request or i have to wait until tomorrow morning?

• 
  Sorare Rhino (@FifaThing) reported 19 minutes ago

  Update day 7 @santanderuk have proved they are a joke of a bank and allowed a company @AirFranceUK @airfrance to take money out of my account for a service (flights)not provide any flights or confirmation regarding flights but because its not the banks money they are ok with it

• 
  Sheila kirkby (@kirkbysheila28) reported 21 minutes ago

  @santanderuk I did when you restricted my online app but you didn’t help 😳 I have been a customer since 1992 when you were abbey national.

• 
  Tessa Bennett #bemoretoddy (@littlemore20) reported 25 minutes ago

  @HWarlow @santanderuk I`ve heard in the past that Santander is totally RUBBISH (And that`s the polite version) when it comes to dealing with the estates of the dead which really doesn`t help the bereaved